Home based jobs in south harrow, greater london

Title: IT Service Desk Manager 

Reporting To: Director of Operations 

Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London.

Salary: Up to £50,000 per annum 

Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 3rd July 2025, 5pm 

Job Summary
Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality.
Key Responsibilities

Helpdesk

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible
• Identify common or emerging issues and support with identifying root causes to continually improve the service
• Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders
• Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding

Team Leadership and development

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Follow, develop and suggest improvements to processes and documentation on how to respond to queries
• Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams
• Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary
• Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality

Devices and software

• Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness
• Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software
• Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time

Monitoring and KPIs

• Monitor the effectiveness of operational service, identify and respond to issues
• Maintain KPIs agreed with the Head of Operations and the Security Lead

Privacy, security, and audits

• Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives
• Action audit findings and collaborate on tackling systematic issues identified
• Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary
• Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies

Person Specification
Essential

• Experience of managing a small support team, with a desire to support and help others
• Understanding of helpdesk management and how to manage work and resources
• Good skills in managing devices and software
• Knowledge of GDPR (main concepts and principles)
• Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace
• Analytical, with a logical approach to problem-solving
• Excellent communicator both written and verbal
• Able to remain calm under pressure
• A collaborator who can consider others’ perspectives
• A quick learner and keen to learn new tools and skills
• Flexible and able to work on a wide range of activities
• Able to manage own time, confirm priorities and expectations
• Independent, but knows when to ask questions
• Understand when to make decisions and when to engage a wider group
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Exposure to ITIL or knowledge of ITIL Foundation
• Experience with Jira and Salesforce

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

About the opportunity

Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.

At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.

Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.

Duties and responsibilities 

Salesforce and systems development

• Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
• Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.

Team leadership and support

• Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
• Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.

Data insights

• Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.

• Data governance

• Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
• Any other reasonable tasks as per the request of the CEO.

About you (person specification)

Qualifications criteria:

• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Two or more years experience with Salesforce administration.
• Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
• Experience analysing and visualising quantitative data.
• Good understanding of GDPR compliance and processes.
• Able to design new processes that are scalable, impactful and user-focused.
• Experience managing projects effectively.
• Confident in communicating change to stakeholders at all levels.
• Creative and inquisitive about how technology and automation can improve efficiency.
• Committed to diversity, equity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Salesforce Administrator Certification (or on track to complete within the next six months).
• Line management experience.
• Experience with data visualisation tools such as Power BI or Tableau.
• Experience using coding languages R, Python or SQL for data cleaning or analysis.
• Experience working in the charity or NGO sector.

Reports to: Head of Impact and Quality

Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Application deadline: Sunday, July 13th, 2025

Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025

Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.

Hybrid - Farringdon, London/Home-based

Closing Date: 2 July 2025

Ref 7096

Save the Children UK is looking for a strategic and impact-driven Research, Impact and Evidence Senior Lead to join the Humanitarian Leadership Academy (HLA).

This pivotal role will lead the HLA's research and evidence agenda, driving forward locally led humanitarian action by embedding high-quality, locally generated evidence into policy, practice, and learning. You will play a key role in positioning the HLA as a global thought leader, using insight and analysis to shape sectoral approaches and strengthen the impact of humanitarian capacity strengthening worldwide.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Function/Team:

The Humanitarian Leadership Academy's (HLA's) mission is to inspire a movement for locally led humanitarian action.  Our purpose is to work with local actors and organisations to provide tailored resilience and crisis response support that addresses their specific needs, focusing on nurturing and empowering local leaders, driving collective action through our networks, thought leadership & research and amplifying local expertise, creating opportunities for change and collaboration.   

About the role

As Research, Impact and Evidence Senior Lead, you will set the strategic direction & lead the research and evidence agenda in the Humanitarian Leadership Academy (HLA), driving the localisation agenda and strategic objectives by championing the use of high-quality, locally generated evidence to inform policy and practice. You will be establishing mechanisms to demonstrate the impact of local leadership and collective action for a locally led response.

You will position the HLA as a global thought leader in humanitarian learning, leveraging robust research and evidence to advance locally led solutions, influence sectoral policies, and promote innovative practices. You will do so using research to produce insight into emerging and future trends within the sector from a capacity strengthening and learning perspective, shaping the HLA's strategic direction.

You will also strengthen the HLA's impact and evidence work at the portfolio level by enhancing systems and providing strategic technical support. This includes driving a culture of accountability and embedding robust evaluation practices into all HLA activities. You will be accountable for understanding and enhancing the HLA's results for learners, partners, and stakeholders, ensuring the organisation's work delivers impact against strategic objectives.

In this role, you will be responsible for: 

• Set direction and lead the development and implementation of the HLA's Impact, Research, and Evidence strategy to align with MEAL Frameworks, strategic objectives, and sectoral trends.

• Represent the HLA in evidence-focused global forums to promote thought leadership on humanitarian learning, locally led response, and innovation.

• Oversee the development, optimisation and performance of data platforms, including but not limited to the CRM to streamline integration between current HLA platforms to unlock greater insights. 

• Develop and manage strategic research partnerships with donors, INGOs, local partners, networks, academia, and stakeholders to expand HLA's influence and impact.

• Drive the design and delivery of localised research and evidence products that address evidence gaps within the capacity-strengthening and leadership ecosystem.

• Enhance the understanding and uptake of HLA's portfolio and associated platforms by monitoring insights, impact, and performance.

• Develop robust data management systems to track and monitor insights and performance against organisational goals.

• Embed the HLA's Theory of Change and results framework into team operations to ensure alignment with strategic objectives.

• Advocate for locally led research in external forums, demonstrating the impact of HLA's capacity-strengthening efforts.

About you 

We are looking for someone with the following experience and skills:

• Significant experience in Research, Monitoring, Evaluation, Accountability, and Learning (MEAL) within humanitarian or international development sectors and ability to work autonomously, setting direction for this area of work.

• Strong analytical skills with expertise in various research methodologies.

• Ability to design, implement, and improve MEAL systems, policies, and tools at various levels.

• Proven track record of leading and managing complex, multi-stakeholder projects within timelines and budgets.

• Senior managerial experience with a focus on fostering inclusive, high-performing team environments.

• Strong collaborative skills to engage with diverse stakeholders and achieve shared objectives.

• Excellent interpersonal and presentation skills, adaptable to diverse audiences and cultural contexts.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Position Overview: We are seeking a dynamic and motivated individual to join our team as a Policy & Projects Officer. Reporting to our Policy & Projects Manager, you will be instrumental in organising and coordinating various initiatives aimed at amplifying the voices of care workers. Your responsibilities will include supporting the management of the national Care Worker Advisory Board and Champions Board, organising monthly online sessions, facilitating roundtables, and arranging conferences in collaboration with the advisory board members and the wider CWC team. You must have worked as a care worker in adult social care in the UK within the past 5 years. 

Salary: £26,000 - £28,000 per year. 16 months fixed term with the potential for extension based on funding. This is a hybrid role with home working and attending team meetings, events and conferences in London. 

Key Responsibilities: 

• Collaborate with the Policy & Projects Manager to plan and execute advocacy and campaigning projects 

• Create and promote surveys 

• Support the Care Worker Advisory Board and Champions Board 

• Organise co-ordinate and facilitate roundtable discussions and monthly online sessions with care workers 

• Research and source opportunities for the advisory board and champions to speak at events, write opinion pieces and speak directly to decision makers

• Manage project budgets, track expenditure, and ensure financial accountability across advocacy and engagement activities 

• Draft accessible, accurate policy summaries to inform internal stakeholders and care workers of key developments and proposed legislation 

• Coordinate logistics for conferences and events, ensuring smooth execution 

• Engage with care workers to gather insights and feedback on key issues 

• Assist in developing and implementing strategies to promote the rights of care workers 

• Maintain effective communication with stakeholders and team members 

• Responsibility for content for online platforms including Twitter, Facebook, Tik Tok, LinkedIn and Website. Liaison with team regarding scheduling and monitoring. 

• Production of case studies for use on social media and our website

• Monitor online care worker forums. 

Qualifications and Skills: 

• You must have worked in the social care sector in the UK as a care worker in the past 5 years 

• Experience of project coordination and working collaboratively within an organisation 

• Strong communication and interpersonal skills including the ability to negotiate and to build and maintain good working relationships, up to and including senior management level 

• Demonstrated ability in co-production 

• Experience in organising online and offline events 

• Passion for advocating for change in the care sector and advancing care workers' rights 

• Ability to work effectively both independently and as part of a team 

• Commitment to promoting diversity and inclusion, and representing the voices of all care workers

• Excellent written skills and proficiency across the range of Office software, including Excel, Word and PowerPoint 

Benefits: 

• £26,000 to £28,000 salary subject to experience and skills 

• Home working most of the time apart from when travelling to meetings and events 

• 25 days annual leave 

• Working from home allowance 

• Mental Health and Wellbeing Employee Assistance Programme 

• Flexible working patterns available 

• Friendly, supportive and inclusive team culture 

St Bride Foundation- About us

For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage.

As the home of print and type design on Fleet Street, the Foundation cares for an internationally significant collection celebrating the history of print, graphic design and typography.

Our Grade II listed Victorian building is home to the Bridewell Theatre, a vibrant 130-seater fringe theatre and a hands-on print workshop. At the heart of our organisation, our unparalleled collection supports a broad educational programme of creative workshops, seminars, events and exhibitions. We welcome 42,000 visitors a year, including 15,500 theatre visitors and over 4,000 attendees to our library and cultural programme.

We are in an exciting period of organisational development working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer and to bring it to a wider, diverse audience. 

Our Collections

The Library holds over 60,000 catalogued items, including the largest collection of type specimens in the world. Alongside this it holds over 250 archival and special collections, including the physical objects of printing and type founding —many still being catalogued. The collection reflects both the process and product of printing and is a unique resource of national and international importance.

Used by students, academics, artists, and the public, the library supports learning and research into the history of print, graphic design and technology.

The Role

As part of the Library & Learning team, you will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century. 

Job title: Collections and Archives Manager

Job overview

St Bride Foundation (SBF) is seeking a Collections and Archives Manager with strong project management and collections management skills to support the development, preservation, and accessibility of our library and archive collections. Alongside this our preferred candidate will have excellent people management and engagement skills.

The Collections and Archives Manager will manage the smooth running of the Reading Room, library enquiry services and manage our library volunteers.

Working as part of a small team, the role will involve helping to develop and deliver aspects of the learning programme, especially those relating to engagement with the collections through activities including tours, talks and exhibitions.  

The Collections and Archives Manager will work closely with the Foundation Librarian to oversee library and archival operations, and develop policies to improve storage, accessibility, and preservation.

As part of our wider strategic plans this role is pivotal in ensuring the safe relocation of collection materials, implementing best practices in storage and conservation, and enhancing the long-term sustainability of our holdings.

This is an exciting opportunity to make a significant impact on the development of our collections, research services and related learning programme during a period of change for the organisation that will ensure our building is fit for purpose and our programmes of work are relevant and engaging to our communities.

Key Responsibilities

Access, Research & Stakeholder Engagement

• Support public and internal access to collection materials by providing research services and developing user-friendly finding aids.
• Collaborate with researchers, educators and community groups to enhance the impact of the collections.
• Improve discovery and accessibility of collections through database enhancements and digitisation efforts.

Project Management – Collection

• Manage the care, storage, and documentation of the Foundations collection, including developing and implementing policies and procedures for such projects as inventory audits, collection moves, exhibitions, loans and rationalisation projects.
•  Liaise with contractors, partners and internal teams to ensure the security of collections materials.
• Conduct post-project evaluations and implement improvements for future collection projects.

Collections Management & Preservation

• Develop the collections in line with the Foundations collections policy, reflecting SBFs audiences.
• Work closely with conservation specialists to develop and implement storage strategies that align with best practice standards, improving environmental controls and storage solutions.
• Oversee cataloging, metadata creation, and collections documentation.
•  Manage digital preservation strategies and support digitisation projects to increase access to collections.
•  Develop risk management strategies for collection security, environmental conditions, and disaster preparedness.

Outreach, Engagement & Advocacy

• Contribute to learning and engagement programs, including talks, tours, workshops, exhibitions, and digital content—that promote engagement with the collections across diverse audiences.
•  Collaborate with institutions, community partners, and funding bodies to support and develop collections-based projects such as research projects, youth programmes and oral histories.
•  Work with the wider team to share stories from the collections to support advocacy, fundraising, and awareness campaigns.
• Ensure all outreach activity aligns with the organisation’s mission and values, with a commitment to access, inclusion, and engagement with communities and content.

Policy & Funding

• Assist in policy development regarding collections management.
•  Work with the Foundation Librarian and Fundraising Manager to identify and pursue funding opportunities to support the collections.
•  Advocate for the value and significance of the collections within the organisation and to external stakeholders, including funders, partner institutions, and policymakers.

Team Leadership & Administration

• Supervise, support and manage library staff,volunteer and placement workloads and ensure efficient allocation of resources for ongoing projects.
• Represent the Foundation at professional conferences, meetings, and collaborations with external organisations.

Required Skills & Experience:

Essential

• A post graduate qualification in Archives and Records Management.
•  Significant experience of working in an archive setting.
• Experience in project management.
• Experience with collections management systems.
• Excellent organisational, planning, and risk assessment skills for managing large projects.
• Ability to work collaboratively with internal teams, contractors, and external partners.

Desirable

• Familiarity with heritage or museum-sector projects.
• Knowledge of funding application processes and grant writing.

Personal Attributes

• Detail-oriented with strong problem-solving skills.
• Highly organised and methodical, with the ability to handle multiple priorities.
• A collaborative team player who enjoys engaging with different stakeholders.
• Passionate about preserving and improving access to library and archive collections.

Location: St Bride Foundation

Salary: £36,000 – £45,000 pa (Band 3)

Reports to: Foundation Librarian

How to Apply

• Interested candidates should submit a CV and cover letter outlining their suitability for the role.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Neurodiversity Lead

Salary: £26,000 - £32,000

Location: Advance Head Office in Hammersmith & Women’s centres across London, with co-location at HMP Bronzefield

Hours: 35 Hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role

This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse or presenting with symptoms of neurodiversity and will be returning to the community. The Neurodiversity Lead will focus support on women with a neurodivergent need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to develop their support plans.

The Lead will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Advance Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Neurodiversity Lead will accept referrals from the Advance Criminal Justice Community team and prison services, and will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.

The Neurodiversity Lead will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release.

A car may be desirable for this role, though not essential

About You

To be successful as the Neurodiversity Lead you will need the below experience and skills:

An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Sunday 6th July 2025

Interviews are taking place on: w/c 14th July 2025

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About Us

Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity dedicated to improving the lives of older people in Lewisham and Southwark. We pride ourselves on our open and participative working environment, adhering to core values of fairness and equality as a service provider, employer, and partner. We are proud to partner with Macmillan Cancer Support to provide essential social prescribing and Cancer Champion services to individuals affected by cancer, through 2 year and 3-year funding, respectively.

Help shape a more inclusive, compassionate approach to cancer support.

At Age UK Lewisham and Southwark, we believe everyone deserves access to personalised, culturally sensitive care. That’s why we’re looking for a Macmillan Personalised Care Cancer Social Prescribing Facilitator to support people affected by cancer — especially those from underrepresented communities — to access the culturally sensitive services and support they need to live well.

Why This Role Matters

This post will support adults in Lewisham who are experiencing cancer treatment and want to take proactive steps to get and stay well. Depending on the goals they set for themselves, you will introduce them to exercise classes, adult learning opportunities, social groups and other wellbeing opportunities to keep their minds focused on the future and getting better.

You’ll work directly with people living with cancer to:

• Complete Holistic Needs Assessments (HNAs)
• Co-create Personalised Care and Support Plans
• Connect individuals to local wellbeing, mental health, and community services
• Break down barriers to access for those often left behind

What You’ll Bring

We’re looking for someone who is:

• Empathetic, patient, and passionate about community health
• Experienced in working with vulnerable adults and diverse communities
• Committed to equity, inclusion, and person-centred care
• Skilled in communication, collaboration, and motivational interviewing
• Organised, proactive, and confident using digital tools

We Welcome You

We know that diverse teams make stronger organisations. If you’ve never seen yourself in a role like this before — we encourage you to apply. We offer:

• Anonymised shortlisting to reduce bias
• Reasonable adjustments throughout the recruitment process
• Applications in alternative formats (written/audio)

Staff benefits

• 26 days annual leave + bank holidays (pro rata for part-time). Additional day's leave for Birthday
• One day a year for volunteering
• Access to Employee Assistance Programme, including access to 24/7 helpline for partners and dependents
• Flexi time scheme allowing the claiming back of additional hours worked
• Other flexible working options, including working from home (where appropriate)
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families hub works with those in trouble, providing early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Services support people no matter what their situation – and have demonstrated a high success rate.

Job Description

Catch22 are excited to be recruiting for a specialist Women & Girls Case worker for our new Home Office Funded County Lines Support and Rescue Service.

The Case Worker role will undertake 121 work with young people under 25yrs old and will specialise in working with female young people within the service.

County Lines Support Service A specialist support service for under 25’s and their families who are criminally exploited through county lines in London, the West Midlands, Merseyside and Greater Manchester.

Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.

Some of your day-to-day tasks will be:

Provide one to one, end to end, appropriate support, and interventions to a pre-defined case load of female young people involved in County Lines activity (and their families where appropriate) who are referred by means of effective assessment, care planning and risk management
Act as the single point of contact and specialist in the region for women and girls involved in County Lines activity. Attend multi-agency meetings and engage with key stakeholders to raise awareness of the distinct needs and circumstances of women and girls and how the service can support them.  Act as point of contact in the region for our partners, providing gender based training, awareness and developing a differentiated offer to improve the impact and effectiveness of services for women and girls involved in County Lines Activity.
Proactively and continually assess and manage risk of caseload, using internal and external safeguarding procedures for escalation and where necessary and adapting case management frequency and methodology to reflect the individual needs and circumstances of young people.
To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.
Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management as well as ease of transition and referral for young people and to promote the continued joint work of the service and other partners. Act as a sub-regional or district single point of contact where required.

This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.

Qualifications

We are looking for candidates who can demonstrate the following:

A relevant qualification or equivalent experience in a related field such as youth work, community work, health & social care, or a similar discipline.

Experience working directly with young people (aged 8–25) and their families, particularly those identified as vulnerable or with complex needs.

A strong understanding of the unique challenges faced by young women and girls affected by exploitation and County Lines activity.

Proven experience of multi-agency working, ideally with Children’s Services, Youth Justice, or other statutory and voluntary organisations.

Knowledge of risk and vulnerability issues affecting young people, and the ability to assess and manage these risks appropriately.

Ability to deliver one-to-one and group interventions, and to adapt engagement strategies to meet individual needs.

Confident communication skills, both written and verbal, and the ability to maintain accurate records using data management systems.

Willingness to work flexibly, including evenings and weekends, as part of an on-call rota.

A full driving licence and access to a vehicle is essential.

Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.

Additional information

Due to a genuine occupational need we are only able to accept female applicants for this role.

Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3676A in your message so that we can identify the opportunity. 

When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed.

Contract: Permanent

Hours & work pattern: Full time, 37 hours per week. 

Salary: £28,000

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Where a deadline is advertised, Catch22 reserves the right to withdraw the post from advertisement without notice. 

Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Shift patterns:

The working hours for the role are 37 hours per week (9am to 5pm). However, please note that due to the rescue element of the contract, there is an expectation to provide duty cover once every five weeks. This would involve covering the service from 9am to 10pm during that week.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities. 

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information.

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See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

If you are applying for this role and are care experienced/care leaver, Catch22 offers a mentor to assist with the application process.  Please see the full advertisment to find out more about this support.  This information will not be passed to the team recruiting for this position. For more information about the Propel Programme and a guide for candidates who wish to join the programme, please see here. You can also watch an animation on the programme here. 

Do you have exceptional organisational skills, a proactive approach, and a passion for supporting inclusive leadership at the heart of a purpose-driven organisation? Then join us as an Executive Assistant and play a key role in supporting the Director and Senior Leadership Team of Shelter’s Equity, Inclusion and Culture Directorate. From coordinating key projects and meetings to managing communications and ensuring the smooth running of the Director’s office, this is a fantastic opportunity to help drive meaningful change across a dynamic and collaborative team.

About the role

The Executive Assistant is responsible for the efficient running of the Director’s Office and providing excellent administrative support and project coordination for the Director and EIC Senior Leadership Team (SLT), including document editing, key meeting coordination and recording, and liaison with teams across Shelter. The postholder will help ensure effective communication and collaboration between the SLT, other managers and people in the Directorate. 

Role specifics

We’re looking for someone to provide high-level support to the Director and Senior Leadership Team, acting as the first point of contact for the Director’s office and managing a busy inbox and diary. You’ll lead and support a range of quality and process improvement projects, help coordinate key activities, and ensure everything runs smoothly – from handling correspondence, preparing agendas and board papers, to drafting communications and booking travel. For the wider leadership team, you'll prepare high-quality documents and presentations, manage systems like SharePoint and the intranet, and ensure meetings and away days are well-organised and productive. You'll help monitor progress against strategic objectives, maintain the Directorate Risk Register, and keep projects on track and within budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Equity, Inclusion and Culture Directorate (EIC) was established in 2001 to look at the future with a true equity lens, across Shelter and Shelter Scotland, as a core part of our strategic aims. The Directorate consists of the following services: 

• Equity, Inclusion and Anti-Racism
• Learning and Organisational Development 
• Internal Communications and Engagement 
• Volunteering 
• Lived Experience Insight

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Do you have significant experience of providing 1st and 2nd line support across a large multi-site organisation? Then join Shelter as an IT Service Desk Officer and you could soon be playing an important role within our IT Service Delivery team.

About the role

Very much a customer-facing role, we’ll rely on you to provide IT support in a professional manner and take responsibility for resolving calls within agreed SLAs. Day-to-day you’ll receive and accurately log service desk calls, provide initial troubleshooting and aim to achieve a first call resolution where possible. As well as managing and resolving multiple 1st and 2nd line support incidents you’ll also be expected to provide users with regular updates. In addition, all updates and closure details will need to be recorded using IT Service Management software and you’ll also be required to carry out some basic systems administration tasks.

Role specifics

Highly analytical and adept at providing good customer service, you’ll need a good level of technical understanding of PC desktop infrastructure, software applications, peripheral devices and account management. We’ll also be looking for great problem solving and logical troubleshooting skills. Experience of explaining technical issues to a non-technical audience is important too, as is an understanding and awareness of Incident Management techniques. And, because you’ll be dealing with a variety of people on a daily basis, you should be comfortable liaising at all levels and working as part of a team.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our IT Service Delivery team works to ensure Shelter’s IT software, systems and infrastructure remain available, flexible and secure. Within this team, the IT Service Desk provides a single point of contact for Shelter staff offering support, advice and technical escalation. It's here that we need your expertise.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £24,570.00 per annum pro-rated, plus £5023.71 London Weighting pro-rated

Location: Plumstead Shelter Shop

Contract: Fixed term contract ending September 2025

Hours: Part time, 22.5 per week

Closing date: Monday the 7th July at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Plumstead shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.

Join us as a Caseworker – Kent, Essex & East Region - To apply for this role, you MUST be a resident in the Kent or Essex area.

This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Kent or Essex area and want to help people at their most vulnerable moments, this could be the role for you.

Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.

This role is flexible, allowing you to structure your own working pattern within weekdays from 8am to 6pm. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.

Key Responsibilities

· Providing direct support to road victims and their families in the Kent, Essex & East region, following Brake’s trauma-             informed model of care.

· Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.

· Undertaking comprehensive needs assessments and creating individualised support plans

· Offering emotional and practical support—this can include helping families access therapeutic resources, financial                 aid,or even facilitating keepsakes to honour the memory of their loved ones

· Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs,               and other support organisations.

· Advocating for victims within medical, legal, and social services to ensure their voices are heard.

· Providing support through multiple channels, including in-person, remote calls, video chats, and messaging,                           depending on service user preferences.

· Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.

· Maintaining accurate case records in compliance with data protection policies.

· Engaging in external clinical supervision to manage personal resilience and well-being.

· Participating in team meetings, training, and professional development to ensure the highest standard of service                   delivery.

What We Offer

· £15,600 per year (12 months fixed term with the possibility of extension depending on funding)

· Flexible working hours—working pattern can be shaped around your needs.

· Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).

· Death in service benefit, to the value of 2 x salary.

· 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working               patterns).

· Employee assistance program, including counselling, legal and financial advice.

· External trauma consultant support to aid in caseworker resilience.

· Structured induction, training, and ongoing development including in trauma-informed support and risk management.

Who We’re Looking For

Essential Requirements:

· A full, clean UK driving licence and access to your own vehicle.

· Resident in the Kent or Essex area.

· Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.

· Competency in I.T skills to work remotely.

Desirable Experience:

· Comprehensive understanding of the processes involved in the criminal justice system and coronial process

Personal Qualities:

· Self-motivated and resilient—able to navigate emotionally challenging situations.

· Empathetic and compassionate, with a commitment to helping others.

· Adaptable and creative, able to tailor support methods to individual needs.

· Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.

Equality, Diversity & Inclusion

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.

Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.

To apply

Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.

Communications Assistant

Location: Remote with flexible working arrangements. You will be expected to attend regular team meetings in Bristol (with paid travel and subsistence).

Salary: £26,000 per year FTE, dependent on experience.

Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.

Closing date for applications: 1 July 2025

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role.

First interviews: w/c 28th July 2025

Start Date: ASAP: This is a new post.

About Good Faith Partnership

Good Faith Partnership believes that good things happen when we work together in new ways. Our mission is to create solutions to society’s most difficult problems, including loneliness, the cost-of-living crisis, mental health, and supporting refugees and asylum seekers. We believe that we can improve people’s lives and build a better world by harnessing the power of unlikely relationships and trying something new. 

We connect businesses, governments, charities, philanthropists, trusts and foundations, and communities to make lasting change—from incubating projects such as Warm Welcome to rolling out the Home Office’s Homes for Ukraine Scheme. By bringing unusual or different players to the table, we can spark new ideas and unlock new levels of potential.

At the Good Faith Partnership, we value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

The Opportunity

This is an exciting opportunity for a proactive individual to work within a small, friendly and dynamic team. If you are passionate about communications, and want to develop, grow and hone your skills, this role is a great place to start.

You will provide communications support for Good Faith Partnership and a range of projects we deliver, including:

● The Warm Welcome Campaign for people right across the UK particularly those experiencing fuel poverty or loneliness;

● Welcome Hubs for refugees and asylum seekers;

● ChurchWorks which aims to bring the Christian Church and government closer together to effect positive change in UK society.

We anticipate that the successful candidate will spend around two-thirds of their time supporting the Warm Welcome Campaign and the remainder supporting wider Good Faith Partnership projects.

You’ll work across all aspects of communications, including design and content creation, e-marketing, social media engagement and delivery, events, website management and managing our photo and story libraries. You’ll be delivering communications to support our campaigning and influencing, fundraising, awareness raising, storytelling and brand elevation.

This is an entry level communications post. We’re looking for someone who is organised and systematic, thrives on creating engaging written and visual content, and loves working with all kinds of people. You’ll be encouraged and supported to grow and develop your communications skills and expertise.

Responsibilities

Working closely with the Communications Manager and Director of Communications you will work in the following areas:

Content creation

You will help bring Good Faith’s many projects to life through engaging visuals, videos and communications materials by:

● Creating visual assets using design software such as Canva

● Creating other visual content including short-form video

● Helping commission other visually led content such as banners, flyers and reports

Social media

A significant part of the role includes increasing our reach through social media:

● Creating and scheduling regular content for LinkedIn, Facebook, Instagram, Threads, Bluesky and X

● Using insight data to drive social engagement

● Developing strategic partnerships with relevant accounts on the different social platforms

● Engaging with partners and stakeholders on social platforms—sharing stories with the wider team as standard

● Responding to posts, comments and direct messages

● Monitoring trends through social listening and sharing these with the team

Websites

You will support the Communications Manager by:

● Writing and publishing engaging stories and news items to profile the great work of the team and our projects

● Preparing copy and visuals for web pages in our CMS

● Uploading content to websites

● Ensuring website copy is accurate and up to date

Email newsletters

You will work with the Communications Manager to:

● Support email communications

● Help maintain the email communications database

● Create and schedule email communications, ensuring content has been approved by a team member

● Segmenting audiences to keep communications relevant and engaging

PR

You will support the Communications Manager in a year-round programme of PR and media relations by:

● Creating lists of contacts in our media database

● Helping to amplify our news through our email distribution platform

● Monitoring PR mentions of our projects through our media database

Supporting systems and resources

● Taking responsibility for developing and maintaining accessible communications systems

● Managing our digital image and stories library, keeping stories and case studies up to date and searchable by the rest of the team

● Securely storing and organising documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR

● Supporting, maintaining and developing existing partnerships and managing the systems (including CRM use) needed for communications delivery

Teamworking

● Attending regular meetings, contributing to communications discussions and planning, adapting to social trends as well as opportunities and challenges

● Supporting the delivery of other Warm Welcome and Good Faith Partnership efforts

● Reporting to the Communications Manager, you will work closely with the Communications team and the wider team, as well as our network of partners and supporters.

Person specification

We are looking for candidates with the following skills and experience:

Content creation

● Familiarity with content creation tools such as Canva or Indesign.

● Experience of creating engaging content for social media or other channels.

Social media

● Good understanding of social media channels, including Facebook, LinkedIn, Instagram, Threads, BlueSky, X, TikTok and YouTube.

● Experience of interacting with other users on social media and websites.

● Experience of using web content management systems.

Email newsletters

● Excellent writing and proofreading skills.

● Familiarity with email marketing software such as Mailchimp.

Supporting systems and resources

● Highly organised and the ability to create and manage administrative systems.

● Familiarity with the Google suite of programmes including Google Docs, Google Drive, Google Calendar, Excel Spreadsheets etc.

Teamworking

● Ability to prioritise and balance competing demands on your time.

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: 

● Committed to the power of relationships to facilitate social change

● Collaborative, inclusive, ambitious, aligning with our core values

● Self-starters with high levels of commitment, energy and motivation

● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context

● Calm under pressure, and can adapt quickly in a fast-paced environment

● Willing to pitch in to help other team members if needed

●  Organised with effective time management skills.

Working arrangements

● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.

● This role is fully remote, with flexible working arrangements.

● All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

● You will need to have the right to work in the UK.

Supporting your application

● If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.

● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Communications Assistant role’ in the email subject line and we’ll get back to you as soon as we can.

● Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.

● For more information, see our website or find us on twitter at @goodfaith

This is a really diverse and exciting analytical role, you’ll be working on a wide range of data projects for different clients and on our own data products for our values and mission led social enterprise.

Here’s what you need to know:

• You need to be curious, and love data as much as we do. We’re seeking someone with expertise in data engineering and analysis, who can communicate brilliantly with both technical and non-technical people. 
  The ideal person will have expertise in presenting analysis and insights, a strong track record in coding, tools and data management, have expert analytical and problem solving skills, be curious and questioning, with excellent attention to detail.
• But you don’t have to have all the experience and knowledge we’ve listed. As long as you are willing to learn, have the right attitude and values and want to be part of our mission, we’ll consider you. That’s why we’ve advertised the post with quite a wide salary band. 
• Be part of our mission. Data Orchard is a social enterprise with a fantastic team of data specialists who are committed to helping make the world a better place. We support nonprofit organisations to get better with data. Our clients and their causes make our work incredibly fulfilling and rewarding. We work with many fantastic organisations around the UK, and we reach and engage thousands more around the world, through our events, tools and resources, and online communities.
• We welcome diversity. Here at Data Orchard CIC, you’re encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. We are led by our values: collaboration, respect, openness, quality and honesty.
• Healthy work life balance. We offer flexible working and a 35 hour week, home/remote working and access to a co-working space, learning and career development, 28 days holidays with an increase of a day per year of service (up to 5), and a company pension scheme. New employees are given a contract and full induction.

If this sounds like something you want to be a part of, please check out the full job details and apply via our website.

#analytics #data engineer #data4good #analysis