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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for a Volunteer Coordinator who's good with people and good at organising them - someone who can recruit, train and keep in touch with the volunteers who make FFLAG's support possible.
Are you someone who enjoys building relationships and helping people do their best work? This role is about making sure FFLAG's volunteers - most of them parents of LGBT+ children themselves - feel properly recruited, trained and supported.
About FFLAG
FFLAG is a national voluntary organisation and registered charity and is the UK's longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980's and 90's as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.
Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their lesbian, gay, bisexual, non-binary and transgender family members with love and pride.
We offer a range of support options spanning 1-2-1 online and helpline support services to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides. We attend as many Pride events as we can and our work supports thousands of people every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies.
What this job is all about
As Volunteer Coordinator, you'll make sure FFLAG's volunteers are properly recruited, trained and supported, so they can continue doing this work well. Reporting to the Operations Manager, you will:
Identify what volunteers FFLAG needs, then recruit, induct and train them, including DBS checks and references
Maintain training, the volunteer handbook and the Code of Conduct up to date
Maintain regular contact with volunteers, so they stay engaged, safe and supported
Act as FFLAG's Safeguarding Lead, providing regular supervision to support volunteers
Keep accurate records, liaise with Trustees, and report on volunteer activity to the Board
Be a member of the Services and Support Committee
Provide support to the Operations Manager with events, as required
What are the skills and attributes you will need?
This role needs someone who's organised, approachable, and motivated by helping people do well - but it also needs real, hands-on experience of volunteer coordination from day one, since it's a small, part-time role with no one else to lean on for this work. We're specifically looking for candidates who can point to evidence of previous experience in:
Recruiting, training and supporting volunteers in a paid or voluntary role
Keeping volunteers engaged and retained over time
Handling safeguarding matters sensitively and appropriately
Working independently and comfortably in a remote-working setup
A genuine interest in equality, diversity, and the LGBT+ community
Please note: this role isn't suitable as a first step into volunteer management - we're looking for candidates who already have relevant, demonstrable experience in this area.
Why join us?
It's a chance to play a hands-on role at a charity with a long history of supporting parents and families, helping the volunteers who in turn support thousands of people every year. It's part-time, flexible and home-based, with 30 days annual leave plus bank holidays (both pro rata), and a pension in place.
How to apply
Click the CharityJob Apply button below. You'll be asked to submit a CV and answer a few screening questions about your experience.
Closing date for applications is Friday 25th September
Note for Applicants
Thank you for your interest in joining our team! To help us keep our recruitment process fair and organised, please submit all applications and questions through the CharityJob platform using the 'Apply' button.
Our phone lines and general inbox are reserved exclusively for individuals accessing our vital support services, so our team won't be able to transfer recruitment calls or accept CVs directly. We truly appreciate your understanding and cooperation in keeping our support lines open for those who need them most. We look forward to reviewing your application on CharityJob!
Our mission is to support families with LGBT+ members
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about making a difference to the lives of unpaid carers?
Join the Carers’ Hub team and help create lasting, positive change for carers across Lambeth.
In this rewarding role, you will lead our Learning Disability & Neurodiversity Carers Service. You’ll have the freedom to be creative, working directly with carers to co-design and deliver a vibrant programme of 1-to-1 support, peer groups, and social activities.
What you’ll be doing:
Shape & Deliver Support: Build a trusted programme of 1-to-1 advice, peer support, and social events for adults caring for someone with a learning disability and/or neurodiversity.
Collaborate: Listen to carers' ideas and turn them into practical, impactful activities.
Empower Communities: Motivate and inspire carers to connect, facilitating group discussions and building a welcoming environment.
What we are looking for:
A Champion for Carers: A genuine passion for supporting unpaid carers and improving their wellbeing.
A People Person: Confidence in facilitating group discussions and the ability to connect comfortably with a diverse range of people.
Organised & Autonomous: Exceptional organisational skills, with the confidence to make decisions, solve problems, and use your initiative within a small, friendly team.
About Carers' Hub Lambeth
Unpaid carers often make huge sacrifices to look after loved ones, frequently at the expense of their own wellbeing. At Carers' Hub, we work to limit these financial, emotional, and educational challenges. We achieve this through four core workstreams:
Raising awareness of the vital role carers play.
Influencing local policy through community engagement.
Improving carer wellbeing directly.
Connecting carers to each other, support networks, and training.
Ready to apply? Please download our Job Pack for the full person specification and details on how to apply. We look forward to hearing from you!
Closing date: 9am Wednesday 7th October
Interviews will take place on Wednesday 14th October at 336 Brixton Road
The client requests no contact from agencies or media sales.
Could you be the person who helps make brilliant fundraising happen behind the scenes?
Natasha’s Foundation, the food allergy charity, is looking for an experienced, highly organised and personable Fundraising & Supporter Care Coordinator to join our small and ambitious fundraising team.
We’re a passionate, energetic and friendly team, united by a determination to make a real difference. We work hard, move quickly and have big ambitions for a small charity – but we also really value the way we work together. Everyone brings something different, ideas are welcomed, people support one another and there’s a genuine sense of excitement about what we can achieve.
This is a varied role for someone who loves working with people, takes real pride in getting the detail right and is equally comfortable supporting a donor, working with data or helping a busy fundraising team stay one step ahead.
You’ll be at the heart of our fundraising operation: providing warm and thoughtful supporter care, supporting individual giving, helping us make the best use of our Beacon CRM, producing accurate fundraising and income information, and supporting proposals, reports, communications and fundraising resources.
We’re looking for someone who is warm, organised, numerate and confident with data, with excellent attention to detail and practical experience of using Beacon CRM. Just as importantly, we’re looking for someone who will enjoy being part of our team – someone positive, proactive and willing to get stuck in.
You’ll be joining Natasha’s Foundation at an exciting point in our journey. We are working to improve the lives of people with food allergy through education, campaigning and pioneering medical research, with one hugely ambitious goal: a future without food allergy.
If you enjoy making things work brilliantly, care about giving supporters a great experience and want to bring your skills and energy to a charity where your contribution will genuinely be noticed and valued, we’d love to hear from you.
20 hours per week | Home-based | £32,000–£34,000 FTE
Please apply through Charity Jobs only by sending your CV and a cover letter specific to this role.
Deadline for receipt of applications is midnight on 20 September.
Telephone screening interviews will take place on 25 September.
Face to face interviews will take place on 7 October in London.
Natasha’s Foundation is the food allergy charity, driving pioneering research, education and change to create a future without food allergy.
The client requests no contact from agencies or media sales.
£37,500 per year, 35 hours a week Mon-Fri, permanent, based in SE22 Southwark London.
Minimum 3 days a week office/community based.
As Service Coordinator, you will play a key role in ensuring older people access high-quality, person-centred support. You will coordinate and deliver services, build relationships with partners, referrers and volunteers, and help shape new projects that improve wellbeing and reduce isolation across the community.
Responsibilities include:
· Coordinating our Information and Support service.
· Line managing the Information and Support Facilitators.
· Being the operational point of contact for the Ageing Well Southwark contract.
· Managing and developing projects.
· Coordinating befriending, groups and social events.
We value personal and professional experience, and this role could suit somebody with a background or interest in community development, social prescribing, health and social services, advice services or any number of related areas.
Essential requirements include:
· Substantial experience (typically gained over three years or more) of working directly with people who require support.
· Knowledge of the challenges older people experience and the social care environment.
· Ability to support and line manage specialists delivering an information service.
Before applying, please read the full job description and person specification attached.
To apply, click on the Redirect to recruiter button at the top to submit a CV and a cover letter explaining why you are interested in the role and how you meet the person specification. Please note that applications that do not contain both the CV and the cover letter cannot be considered. All applications will be assessed by humans; if you use AI, please make sure that your application reflects your own unique experience and skills.
If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you.
Deadline for applications: Monday 28th September 2026, 5pm
In-person interviews: Thursday 8th October 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference for Carers in Wandsworth?
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, hybrid working on completion of induction period with a minimum 60% office based.
Annual leave starts at 31 days increasing to 36 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes.
Dementia Carers Support and Development Coordinator
Salary: £33,803.52. per annum (inc. Inner London Weighting)
Full time (35 hours per week)
The role:
This role involves one to one support for unpaid Carers of people with dementia, providing information, guidance, and advocacy, developing, and delivering dementia training for Carers and facilitating peer support groups. This role also includes coordinating and delivering a monthly Dementia Cafe for people with dementia and their Carers, including supervision of the Cafe volunteers and sessional workers, as well as supervising a Carers Support and Development Worker.
Skills and experience:
The successful applicant will have outstanding organisational and communication skills, be confident delivering training and outreach. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply:
Please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification
Closing date for applications: Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


Job Summary
Working as part of a team of four (each aligned to a Faculty of Durham University), the Student Voice Coordinator supports the work of Durham SU toinfluencestudents’ academic-led formal education, and create opportunities to advance their social education,through effective lobbying, campaigning and support for student leaders and volunteers.
The Student Voice Coordinators have strong constructive relationships with key partners across Durham University to progress this work, as well as direct links to the elected Full & Part Time Officers at the SU.
Key Responsibilities and Duties
Student Voice Coordinators are responsible for the effective support of student leaders and volunteers, with a particular focus on their dedicated Faculty link.
Student Voice Coordinators:
Maintain excellent relationships with student leaders and volunteers in defined student communities across Durham University, in academic and representative roles, and in societies and student groups.
Have strong constructive relationships with partners across Durham University, who are part of ensuring student leaders and volunteers get excellent support.
Create and share insight, resources, and opportunities between student communities, Durham SU, Durham University, and other organisations, as appropriate.
Provide advice and make recommendations on policy development within their area of responsibility, to student leaders and volunteers, the Chief Executive, and the Board of Trustees.
Are excellent ambassadors for students and Durham SU.
Student Voice Coordinators are accountable for:
Recruiting, inducting, training, supporting, coaching, mentoring, and managing student leaders and volunteers, as appropriate, to help them achieve their ambitions.
Supporting a member of student staff to enhance project, PTO and Faculty-based work.
Supporting student leaders and volunteers to undertake student activity consistent with strategy and plans.
Maintaining Durham SU’s research, policy, and campaigns expertise, in specific areas of higher education policy.
Anticipating and responding to student leader and volunteer need.
Promoting the good reputation of students and Durham SU.
To apply for this role please visit our website to complete the application form.
The client requests no contact from agencies or media sales.
If you love keeping things running smoothly and creating a space where everyone feels at home, this role is for you. As our Office and Services Coordinator, you’ll be the friendly first point of contact for children, young people, families, staff, tenants, and visitors. You’ll bring warmth, professionalism, and great organisation to the front desk and the everyday life of our buildings.
You’ll take charge of room hire bookings, ensuring every customer has a seamless experience. You’ll keep our spaces stocked, safe, and functioning beautifully by managing supplies, equipment, maintenance oversight, and health & safety compliance. You’ll handle queries, calls, and correspondence with confidence and care.
This is a role for someone proactive, organised, and people‑focused — someone who enjoys being at the centre of a busy, community‑driven environment. Your work helps create a welcoming, efficient space where everyone feels supported and valued.
If you’re ready to make a real impact in a vibrant community hub, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Manager (Support & Care Coordinator), L’Arche Ipswich
ABOUT THE ROLE
Hours of work: 37.5 hours per week
Salary: £38,870.89 per annum
Place of work: L'Arche Ipswich
Reports to: Community Leader/Director, L’Arche Ipswich
Contract type: Permanent, full-time
Closing date: Monday, 12th October, at 9 am
Discover what makes L’Arche a rewarding place to work – explore our employee benefits here.
Main purpose of the role
We are looking for a passionate, caring and proactive Registered Manager who will be responsible for the day-to-day management of a high-quality, person-centred care and support service for adults with learning disabilities.
The right candidate will lead a supportive team of two House Leaders, working across two locations, and will support the Community Leader in enabling the Community to grow and flourish while ensuring our care and support is not only consistent with CQC requirements but also with the values of L’Arche.
ESSENTIAL CRITERIA:
You may have held these job titles in the past: Support & Care Coordinator, Registered Manager, Service Manager, Deputy Registered Manager, Deputy Care Manager, Assistant Service Manager, Senior Service Manager, Head of Care, Senior Operations Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead.
You can find more details about L'Arche Ipswich here.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions from our online application form.
The closing date for applications is Monday, 12th October, at 9 am.
Interviews will be conducted via Microsoft Teams on 21 October.
However, we encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Vision: Home-Start Southwark and Lewisham believes every parent should have the support they need to give their children the best possible start in life.
Main purpose of the job:
Home-Start believes every parent should have the support they need to give their children the best possible start in life.
The Fundraising and Relationships Coordinator will play a key role in fundraising The role has two key purposes, to increase Derbyshire Mind's income through a range of fundraising activities, and to expand Derbyshire Mind's online and promotional activities to support fundraising.
The above will be through proactively seeking new fundraising individuals, groups and opportunities, building and maintaining relationships with all donors, and developing and delivering a calendar of key fundraising events for Derbyshire Mind.
This will also include online promotional work, such as updating the website and social media activity, as part of the wider team.
For everyone in Derbyshire to have good mental wellbeing and to live their best life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
Still in its original Fleet Street location, our historic building retains much of its 1890s character, reflecting over a hundred years of history while providing 21st century facilities. With six floors, St Bride Foundation is a unique and memorable setting for a range of events - lectures, workshops, board meetings, conferences, weddings and other celebrations.
The Operations Coordinator plays a key role in supporting the day-to-day operation of St Bride Foundation, helping to ensure our historic building is safe, compliant, well maintained and welcoming.
Working closely with the Operations Manager and Facilities Coordinator, you'll provide support across facilities management while also acting as a welcoming first point of contact for visitors, tenants and contractors. We're looking for an organised, approachable and proactive individual who enjoys a varied role and is equally comfortable managing administrative tasks behind the scenes as delivering excellent front of house service.
Key Responsibilities:
Operational Administration
Health & Safety Administration
Front of House & Building Support
Digital & Administrative Support
General
Essential Qualifications & Experience:
Key Skills & Competencies:
Organisational Values & Expectations:
Health & Safety Responsibilities:
Terms & Conditions:
The client requests no contact from agencies or media sales.
Join a passionate committed team with a lead role in driving forward social justice through community-led action and partnership development!
You will work in alliance with the Community Savers Leadership and key partners to support creative organising for gender, housing, climate, and economic justice across Manchester neighbourhoods. This role is funded by the National Lottery Community Fund (Reaching Communities).
You will need:
Role summary: You will work with the Community Savers Leadership and key partners on the strategic development of community action, projects, and partnerships that reduce health inequalities and promote social justice. This will include networking and building relationships with existing and potential statutory and non-statutory partners; bringing in appropriate expertise to achieve community-led development projects; direct support for community action such as community-led research projects and partnerships; community mapping, visioning and action planning; supporting reflection and evaluation; and sharing learning widely. You will also supervise the coordination support provided to affiliated groups and leaders by our Community Action Coordinator (Manchester); ensuring a community-led process underpins leadership and associational development.
Please download the application pack for further information and a full job description noting that this is a 0.6% FTE 3-year fixed term contract (actual salary pro rata).
Note that Community Savers is a majority women-led and transinclusive movement. Membership is open to anyone of any gender identity and community action aims to benefit all people in the areas where we work. Leadership and governance structures seek to celebrate and amplify the voices of working class women.
@CommSaversCLASS bring people together to drive social change and reduce inequalities through practical, community-led solutions.


The client requests no contact from agencies or media sales.
Salary: £17,046.54 per annum (This is equivalent to a full-time effective salary of £28,410.90). We are an accredited member of the Living Wage Foundation.
Location: Unseen’s head office in Bristol with ad hoc UK travel (Hybrid approach with some working from home days. A degree of flexibility will be required). Please note this role requires the postholder to attend the Bristol office at least once a week.
Contract type: Permanent – This role is funded by The National Lottery Community Fund (funding secured until 2029).
Hours: Part-time – 22.5 hours per week (based on a full-time week of 37.5 hours). Hours to be worked Mon-Friday 9am-5pm, with a requirement to work on Wednesdays.
Kindly note, you must have lived experience of modern slavery to apply for this role. We also welcome applicants who have not been formally recognised as survivors by the Home Office.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
We draw on our expertise as a frontline organisation to produce evidenced strategies to protect survivors and eradicate exploitation. The Policy & Research team collaborate with internal teams and external stakeholders to identify good practice that informs our work and wider responses to modern slavery. Central to our work is the Unseen Survivor Consultants; lived experience experts who volunteer their time and insights to incorporate survivor voice into research design and policy recommendations.
Purpose of the role:
The Survivor Involvement Coordinator will support the continuous improvement of Unseen’s service delivery and support our research and policy influence work through the facilitation of the Unseen Survivor Consultant group.
You will work closely with Unseen’s Policy & Research team and have regular interactions with staff across Unseen’s wider teams including Business Services, Helpline Services, Support Services, Fundraising, Communications, and Operations. You will also support external researchers and stakeholders to collaborate with the Unseen Survivor Consultants.
To apply:
The deadline for applications is 23:59 on 20th September 2026.
Interviews will likely be held around the week of 28th September 2026.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service on the Isle of Wight.
Position: 000048 Stroke Association Support Coordinator
Location: Home-based, Isle of Wight. However, Frequent travel will be required as part of this role (to also include team meetings or other work-related meetings on the mainland)
Hours: Part-time, 21 hours per week
Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)
Contract: This is a fixed-term contract until 31st March 2027. Our services are contracted; we currently have funding for this contract until 31st March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 13 September
Interview Date: Monday 21 September 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes.
The Stroke Association Support Coordinator will:
About you:
You will:
This role requires extensive travel across the Isle of Wight to visit people at home and in community settings. Travel to the mainland will also be required for regular team meetings and other work-related meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Please find the role profile attached
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Partnership Coordinator
Salary: £28,860 per annum (subject to an annual salary review)
Contract: Fixed-term for 12 months (possibility of a contract extension / change to a permanent contract in the future subject to funding and business need)
Start Date: As soon as possible (specific date to be agreed with consideration for your notice period)
Location: This is a blended-working role with two days per week at our office in Finsbury Park (Tuesday-Thursday) during term time and the flexibility to work from home during school holidays. Occasional travel to schools and events will be required.
Working Pattern: 37.5 hours per week. Our core hours are 09:30 - 16:00 from Monday to Friday.
About the Role
The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include managing local Hubs, delivering programme and network activities, supporting events and meetings, and participating in recruitment and retention activities.
Working closely with school and trust leaders and Hub Managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement. Strong evaluation and data management skills would also be an advantage.
This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators.
We are looking for a new colleague to focus on account managing some of our local Hubs, and supporting recruitment and retention of schools and trusts. This would account for about 60-80% of your time. The remaining time will be spent on delivering our programmes and networks, ensuring a great experience for our partner schools, supporting knowledge exchange, and handling general partner queries.
Key Responsibilities
Reporting to the Partnership Experience Manager, the Partnership Coordinator will have the following key areas of responsibility and will be expected to undertake other responsibilities commensurate with the role as requested:
1.Programme and Network Delivery
Provide year-round support to local Hub Managers to ensure schools receive necessary support.
Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.
Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.
Support the organisation and delivery of programme-specific and national events.
2.Partner Relationship Management
Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.
Support the induction and onboarding of new schools to their Hubs and the National Network of Excellence.
Troubleshoot and respond to school or trust queries through internal customer care systems.
Utilise and update our CRM system (Salesforce).
3.Data Management
Monitor, consolidate and analyse programme, network and Hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities.
Utilise our CRM system (Salesforce) to build reporting efficiencies.
4.Communications
Respond to email and phone queries about Challenge Partners, programmes, networks, and Hubs professionally and promptly.
Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and Hub updates.
Play a leading role in the delivery of the half termly Partnership newsletter, using data to evaluate engagement and make further improvements.
5.Recruitment and Retention
Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.
Provide updates on schools in your Hub to inform retention campaigns.
Manage leads and connect new schools with local Hubs.
Support the tracking of sign-ups throughout the recruitment period, providing regular data updates to the wider team.
6.General Responsibilities
Champion Challenge Partners’ vision, values, and commitment to diversity, equity, and inclusion.
Take ownership of personal development and actively contribute to team learning.
Maintain high standards of health, safety, and welfare for yourself and others.
Attend events and external meetings, which may require travel and occasional overnight stays.
Person Specification
Excellent organisational skills, with the ability to manage your time effectively.
Ability to balance competing priorities whilst working across multiple areas of work.
Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.
Strong data management skills and high computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system).
Confidence in using AI effectively would be an advantage.
Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
A willingness to learn and give and receive feedback.
A passion for education, and a desire to make a difference.
The client requests no contact from agencies or media sales.