Quality Mark Coordinator

Grade 4 –£24,000 pa pro rata

Full time

Flexible – either London office based or home-based with travel as required

We are looking for a dynamic team player to support the work of our Services Team by coordinating the Financial Education Quality Mark, a highly valued accreditation process designed to give educators’ confidence in financial education teaching materials.

Are you customer focused with first rate organisational skills?  Can you manage day to day admin whilst supporting our team to meet the needs of our broad range of users and high profile clients?  Do you have experience of education or training, or would you like to develop a career in this space?

We are looking for someone who can:

Demonstrate a proactive, organised and practical approach to ensure services are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Employ high level communication and relationship management skills

Full details can be found in the attached Job Description.

To apply send your current CV and a covering letter (no more than 2 sides of A4) by no later than midnight on Monday 3rd of May 2021.

Please note that applications for this position may close prior to the deadline if there is sufficient interest, so you are advised to apply early.

Interviews will take place via videocall on Tuesday 11th of May and Wednesday  the 12th of May 2021

BBC Children in Need have an exciting opportunity for a Partnership Executive to join the team. This is a permanent role and can be based in either London or Salford, although it is expected to be home-based for the next few months due to Covid-19.

The Partnerships Development team is a team of two, comprised of the New Business Lead and one new Partnership Executive, and focused on new partnership development. We are responsible for identifying and securing partners for BBC Children in Need in line with our overall strategy. You will identify and pitch to big UK and global brands, with a view to creating long-lasting 6 and 7 figure partnerships.

Main Responsibilities

• To secure new high value partners for BBC Children in Need
• Work with teams across the Charity to develop compelling propositions and pitches to engage, excite and secure new partners
• Identify prospects and secure meetings with leading brands through appropriate prospecting methods
• On board new partners; delivering effective partner fundraising campaigns & implementing engagement programme to realise targets for income and reach.
• Ensure a smooth transition of corporate relationships across the wider Partnerships team
• A willingness to roll up their sleeves, and take on CRM management and administrative support
• To be accountable for a fixed income amount of new business annually

Are you the right candidate?

Essential

• Solid experience of working with major UK and global brands and companies to gain new business
• Proven experience of negotiating and securing six figure+ multi-faceted corporate partnerships
• Proven demonstration of hitting sales/fundraising targets
• A passion for approaching companies with innovative collaborations & income generating ideas

Desirable

• Flawless presentation & communication skills; in both written and oral forms
• Networking, influencing and persuading skills

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

• Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
• Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
• Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.

Are you passionate about working with Young Adult Carers and making a lasting difference?

With your superb organisational skills and passion for working with young people, you will develop and deliver a programme of peer support groups and activities, in addition to managing a caseload of referrals, for our Young Adult Carers, aged 15-21 in Lambeth.  Our Young Adult Carers are navigating their way through complex sets of circumstances which have been exacerbated by the Covid-19 pandemic, and this project is their opportunity to have a break from their caring role, have fun, meet others in the same situation and access support they and their families need.

You will have experience working with vulnerable young adults and will have a strong grasp of the realities of being a young adult carer in an inner city London borough. 

Closing date: 9am Monday 24th May 

Interview date: Wednesday 26th and Thursday 27th May

Spectra, with the Trans Learning Partnership (TLP), have an exciting opportunity for a Research Coordinator to join our dynamic partnership team (home working negotiable).

The TLP is a unique partnership of 4 community members, 2 academics at the University of Nottingham and Goldsmiths University, University of London; and 4 trans service organisations – Spectra, Gendered Intelligence, LGBT Foundation, Mermaids.

The ideal candidate will be suitably academically qualified, knowledgeable about trans issues, passionate about equalities, committed to working in an inclusive, collaborative and participatory style. You will have excellent written and verbal communication skills, and experience of writing research grant bids.

This post is ideal for a researcher interested in the field of gender identity with some expertise in successful grant writing who wishes to increase their knowledge and experience in this area working closely with the trans community and senior academics in this field.

We value the importance of representation and seek to diversify our workforce, and so actively encourage applications from eligible BPOC candidates.

Please read the job description and use the application form on Spectra's website to apply.

Please complete the application form, including the personal statement and diversity monitoring form by Noon, 1st May*. We do not accept CVs or incomplete applications.

*This is an active recruitment. Spectra will review applications as we receive them and will interview candidates that match our requirements, appointing before the closing date if they are successful. Do not therefore wait to submit your application form until the closing date, but submit as early as possible.

We are looking for an HR Officer to oversee and ensure the smooth running of our payroll services, oversee contractual administration, ensure HRIS changes are captured accurately and to support the HR Advisors to provide first level people management advice and guidance to employees.

About us
Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Human Resources Team
Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Battersea is way ahead of the sector when it comes to employee engagement – and our department works hard to keep us there. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats.

HR team
Within the Human Resources department sits the core HR team and the L&D Team. Providing strategic and operational advice on all HR topics and developing/operating good practice policies procedures and processes, we enable our people to help every dog and cat.

What we can offer you
Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: Monday 3rd May 2021

Interview date(s): w/c Monday 10th & 17th May 2021

For full details, please download our recruitment pack. To apply, click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

To assist in the management of Crossroads Care services, co-operating with statutory and voluntary organisations to provide a service for carers and their families in line with the aims, objectives, policies and standards of the organisation.

To assist the Care Manager toensure Crossroads clients receive a reliable and efficient care support service, that Care Support Workers have the administrative back up to concentrate on care provision.

• Client referrals and waiting list
• Visit clients to do risk assessment / reassessments / care plans
• Ensure client needs are matched with CSW competence to ensure high quality support and access to much needed breaks for Carers
• Scheduling of client visits, preparing and distributing rotas.Ensure CSW’s knows where to go and what to expect and the clients are properly informed in time to make their respite plans
• Assist in the monitoring of the service being delivered both core and projects by gathering client and CSW feedback and working closely with Senior CSW’s and Project Leads
• maintaining recording systems in accordance with administrative procedure
• monitoring referrals in accordance with Crossroads Care policies and procedures
• ensuring care plans are prepared, implemented and monitored
• ensuring that care is delivered to families making efficient and effective use of the resources available to the organisation, the care budget and within the Crossroads Care criteria
• making referrals to other agencies as appropriate
• Monitor and manage the day to day demands made upon the service and work with the Care Manager to develop the service
• Highlight and report any areas of concern, especially in health and safety issues

Would you like to work for a leading mental health charity?

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Mental Illness.

Due to exciting and rapid growth of Rethink Care Navigation Services we are looking for an experienced service coordinator to manage our Care Navigators that are based in various integrated services across the UK. Your role will be a permanent position, working full time, 35 hours per week working from home. You will need to be able to travel as occasional service visits will be required to our services across England. 

Our Care Navigation service aims to ensure that people can live a full life in their community by receiving support to access appropriate housing, jobs, volunteering opportunities, meaningful and physical activities as well as support to navigate the intricacies of the benefit system. We also work to identify new carers and to make sure that the carers we identify have access to the right support that is specific for their needs.

As the Service Coordinator, you will provide operational support and supervision support to the Navigation team.  As well as being the point of contact for the Service Managers and Care Navigators, you will also be a point of contact for commissioners and other statutory and non-statutory colleagues.  You will develop processes and protocols to underpin new operational delivery and you will manage and promote positive working practices and relationships.  You will trouble shoot operational issues and promote the service through new business development as well as quality auditing services to ensure we are delivery high standards of care. 

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise, Equity and Understanding. If these values resonate with you, we would love to hear from you.

What else will you be doing?

• Providing operational support for Care Navigation Services across a range of services and for new projects as they emerge.
• Completing supervisions and appraisals for Care Navigators.
• Initiating and building relationships with a wide range of stakeholders in the community to develop the service.
• Updating stakeholders regularly through a variety of means.
• Working closely with all partner organisations and statutory colleagues.
• Scoping and developing processes and protocols to support the partnership and operational delivery across a variety of projects.
• I maintain an up to date and in-depth knowledge of the health and care navigation services.
• Ensuring all staff are supported and developed through on the job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs.

Do you have what we are looking for?

• Empathetic and have knowledge of/an interest in community mental health provision.
• Line management experience including interviewing and recruiting.
• Experience of networking and building relationships with a wide range of people.
• Experience of delivering and developing projects/programmes.
• Experience of working in the health and wellbeing sector.
• Experience of partnership working and engaging with a diverse range of stakeholders.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:  

• Salary of £25,053.50 to £28,336.13 per annum (Incl. of London Weighting) 
• Annual increments up to the top of the band  
• Contributory pension scheme
• Life assurance and employee assistance programme
• 25 days annual leave rising to 30 days plus bank holidays  
• Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
• Eyecare vouchers

Don’t just change jobs, change lives!

Just a couple of final things,

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

Part-time, permanent (21 hours p/w – flexible can be over 3-5days)

Camberwell, Holloway Road or home working – or a combination of all three

Ref: GBC-211

Are you a highly motivated, collaborative and proactive fundraiser looking for a new challenge with an award-winning national charity? Do you want to be part of a dynamic team that is tackling complex disadvantage through peer-led services?

If so, St Giles is looking for an Grants and Bids Coordinator to play a vital role within our successful Fundraising Team, where you will generate income from statutory funding streams, maintaining records and reporting income to Management.

About St Giles

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

You will work as part of our Fundraising Team – we are a team of 10 passionate individuals who are responsible for income generation from a range of sources; individual, corporates, trusts and foundations, challenge events and statutory funding, including bids and tenders. We are a busy team, frequently supporting one another to produce high quality proposals to a range of funders.

The Grants and Bids Co-ordinator will be responsible for generating income from statutory funding streams, maintaining records and reporting income to Management. Reporting to the Senior Grants and Bids Manager, will work closely with the Grants and Bids Manager, and members of the Senior Management Team, Fundraising Team and Service Managers to coordinate and support the successful and timely submission of funding bids, primarily via the statutory funding stream.

What we are looking for

• Experience of project management and organisational skills, able to prioritise tasks and communicate clear timescales with colleagues
• Keen attention to detail and experience of working with financial and statistical information
• Good understanding of public sector commissioning and funding processes
• Excellent communication skills, both verbal and written, including strong presentation skills
• Comfortable operating at a senior level and with a variety of people working in a fast paced environment
• Able to take responsibility for and work efficiently on a range of delegated projects, independently and as part of a team
• A self-motivated, proactive and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, eye care scheme, season ticket loan and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 4th May 2021. Interview date: 14th May 2021.

W3RT wishes to appoint a Wellbing Development Co-ordinator to re-launch our Getting Together service. You will be responsible for developing and delivering an innovative programme of health and wellbeing and social activities to successfully engage older people aged 55 years+.

• Develop and deliver an innovative programme of in-person and remote activities 
• Ensure services meet the needs of a diverse range of beneficiaries
• Deliver high-quality activities/services 
• Meet best standards for social prescribing, user-focused services and asset-based community development
• Enable digital inclusion
• Develop partnerships and opportunities for collaboration 
• Oversee health and safety
• Ensure high standards of customer service
• Maintain accurate records
• Measure performance and evaluate the programme
• Promote the programme to professionals and individuals
• Be prepared to regularly deliver activities at weekends.

At this stage, please submit a CV and covering letter setting out how you match the above needs. Full role details and person specification will be sent to shortlisted candidates. The post is advertised as a 7 month fixed term contract at full-time hours of 37.5 per week. We would consider the offering the role at 0.8 FTE (4 days per week).  There is a possibility that the contract may be extended.

Due to Covid restrictions, the post may initially need to be filled from home. However, the post will shortly have access to our Watford Office and will be required to travel frequently across Watford and Three Rivers to enable the delivery of the activity programme. If you don't live within an hour of our Watford office, please state in your application how you will commute to work. 

This is a really exciting time to join Girlguiding. We are on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week. We have recently agreed our 2020+ strategy and begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people and volunteers at the heart of our organisation.

The Volunteer Learning and Development team are responsibility for ensuring the high-quality learning provision for our 100,000 + volunteers. We work in partnership with volunteers and subject matter experts to design and deliver content, oversee the content design and management of internal qualifications and support hundreds of local volunteer trainers to design and deliver their own content. As well as compliance training, we support volunteers on a broad range of topics from virtual guiding, outdoor and adventure, international experiences and leadership.

This is an exciting time to join the team as we implement a new digital learning platform in 2021 and increase our digital offer to volunteers expanding our eLearning and webinar offer. This role will be responsible for the coordination of a wide diversity of projects which fall under the remit of Volunteer Learning & Development including design and creation high quality learning materials to support the development of our new leadership training programme and other key learning areas.  As the content will be primarily delivered through our new digital learning platform so you should be comfortable using digital tools such as webinars and e-learning authoring software to design quality and engaging learning content.

 You will be working with volunteers and relevant teams to ensure the effective planning, implementation and evaluation of projects, so that Girlguiding continues to deliver high quality learning experiences to develop inspirational volunteers who provide excellent Girlguiding experience to girls and young women across the UK.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

We are committed to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. Girlguiding is a COVID secure employer, providing support for all employees during the current pandemic. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.

We ask that you submit your CV, declaration form and supporting information as soon as possible as we reserve the right to close vacancies at any time, when we have received sufficient applications. 

Interviews will be held remotely during the pandemic.

The role will be part of an exciting new programme which is being developed by Citizens Advice in Hampshire called Reaching People Together.

Refernet Coordinator

Fixed-term contract for 1 year, working five days a week (37.5 hours) with flexibility to meet business and personal needs.

Home-based with travel Hampshire wide

Would you like to be involved at the start of a new and exciting project that is being set up in Hampshire to help us work more effectively in partnership with others, to better reach vulnerable people?

You will be working for Citizens Advice Hampshire to coordinate the Refernet project and to build partnerships with other advice service providers so that we can work seamlessly together to ensure vulnerable people receive the help that they need.

You will need to be a strong communicator and have experience of dealing with people at all levels and have a track record in creating, developing and maintaining project-based services. The ability to prioritise work, identify and develop ideas and opportunities, delegate effectively, handle pressure, and take day-to-day decisions on the running of the projects will be essential.

If you like working in a dynamic and friendly environment to support the local community, we would love to hear from you.

The Citizens Advice service values diversity; promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under represented in our workforce.

We are currently reviewing our policies around home and office working. Currently all roles are home-based due to the pandemic, but as restrictions allow we are likely to move to a hybrid model. For more information about this role and the benefits of working for us please visit our website via the Apply button where you can download the Job Pack, Guidance notes and application form.

Closing date is 5pm Wednesday 12th May.

Interviews will take place on Wednesday 19th May.

Education Coordinator 

Our client is seeking to recruit an Education Coordinator to develop their efforts to increase education access for Travellers families in England. The Coordinator will play a key role within their team, working with families and educational organisations – as well as supporting their training programmes.
In their recruitment, they are looking for potential as much as experience.

Education Coordinator Requirements:

You will demonstrate a tangible understanding of the need for your role and be enthused about pursuing its purpose. You will show a vocation for service to the marginalised. You will be a first-rate communicator, have an ability to persuade and handle difficult conversations, with a talent for effectively managing multiple competing priorities. You will be adept at navigating public service systems as well as providing a compassionate, high quality service to vulnerable people, including in times of trauma and crisis. You will be a team player, but equally happy when working autonomously, possessing a good sense of humour and well-rounded humility. You will be warm and empathetic and also show professionalism and resilience.

About our client:

They have a team of close-knit employees and volunteers. Everyone demonstrates an immense personal commitment to their work serving the marginalised. They are a relaxed team, with a big sense of humour, but also value drive, hard work and going the extra mile. They believe that their team is their greatest asset and they want to give them autonomy and challenge as well as support and training, with a real sense of continued learning that they can take forward in their careers. They celebrate potential as much as experience.

Location: Henley on Thames, Homeworking considered

Job type: Fixed Term Contract 3 years, Part Time 16 hours per week with opportunities to increase hours in Yrs 2 & 3.

Salary: £12.36 per hour

Benefits: Pension scheme, Personal training budget, Generous paid holiday: pro rata equiv. 35 days holiday plus 8 days national (bank) holiday, Flexible working-hours and some working from home.

You may have experience of the following: Administrator, Admin Assistant, Office Administrator, Administrative Assistant, Office Assistant, Customer Service, Administration Assistant, Administration, Customer Service Administrator, Data Entry, Education Coordinator, Education Officer, etc.

Ref: 98203

Support Coordinator

We’re looking for an innovative, passionate and professional Support Coordinator with excellent communication and organisational skills to join our Stroke Association Service in Hillingdon.

Position: Stroke Association Support Coordinator

Location: Home based, Hillingdon with regular travel across the service area

Hours: 21 hours per week

Salary: Circa £13,860 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: This is a fixed term contract until 30 September 2021. Our services are contracted; we currently have funding for this contract until 30 September 2021 with stated intention for contract renewal.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 May 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will:

• Support stroke survivors and their carers from hospital into the community.
• Provide personalised information, advice and support.
• Provide regular reviews to support people in establishing and achieving their own personal goals.
• Facilitate six-month review meetings with stroke survivors and to produce accurate six review reports
• Support stroke survivors with communication difficulties
• Recruit, train and manage a team of volunteers that will support the service.

About You

Applicants are likely to have:

• A background in a health or caring profession, ideally with experience of supporting people with disabilities and stroke.
• Excellent IT skills and a strong understanding of how to use data to improve quality.

A flexible approach to your role is essential, as is the willingness to travel. The use of a car is desirable but not essential to be able to fulfil the requirements of the role.

This role is home based, but extensive travel is required across the local area and occasionally further afield.

Appreciating much of this role will be spent travelling in Hillingdon; we offer a Make Your Week Work for You and Those We Serve benefit, which in agreement with your line manager offers the opportunity to work flexibly. If you live within the service area, travel can be claimed from your location base, if you live outside of your service area, travel will be claimed from the service boundary.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Case, Stroke Recovery, Charity, Carer Support, Support Service, Vulnerable Adult.

Reports to: Senior Operations Manager

Location: Vauxhall, London (3-4 days)/ working from home (1-2 days)

Salary: £30000 - £35000 per annum depending on experience + benefits

Contract: Full Time, Permanent

Hours: 35 hours per week, Monday to Friday

Malaria has been described as the oldest killer disease in history; even now, despite recent progress, it claims the life of a child every two minutes. Malaria No More UK (MNM UK) is part of a global movement that is determined to make this the generation that beats this killer. To realise this vision, we need to mobilise governments, influencers, businesses and the public, inspiring them to commit funds, energy and resources to ending deaths from malaria and wiping out the disease for good. We are a small but very hard-working team with ambitions and objectives that reach way beyond the expected, and every member of our team contributes to winning the fight to ending malaria, saving millions of lives and eradicating the poverty that this disease causes to so many. Together, we can make malaria no more.

Role Summary

Malaria No More UK is a dynamic and motivated partner-driven charity organisation operating in multiple geographic locations and across multiple time zones, now looking for a proactive, experienced Team Co-ordinator to actively support the optimal smooth performance of the high-driven team.  This role will provide high level PA, administration and coordination support in a fast-moving, changeable, global facing environment to a team of directors and senior staff, support the Senior Operations Manager and provide general support to the wider MNMUK team as a key member of the Operations Team. The successful candidate will have a professional ‘can-do’ attitude, be a definite problem solver, have an eye for detail and possess excellent IT skills. Honed organisational and communication skills will be key to helping the charity run smoothly. The role is not entry level and will attract an experienced professional, delivering the expected tasks for this type of position, combined with strong communication skills to operate in a collaborative and effective way. Malaria No More UK provides an excellent remuneration package, opportunities to grow and develop personal skills, a dynamic and effective team of colleagues and a meaningful cause to support.

Key responsibilities will include: 

·Direct high level PA support of multiple directors and senior managers including diary coordination, arranging complex travel and visa applications, assisting with expense claims and triaging of select email inboxes

·Assisting directors and senior managers with project, event and meetings bookings, minute taking, external stakeholder support and general administration support

• Assisting the Senior Operations Manager with tasks and projects as required including HR and recruitment administration
• Providing organisational support including general office management assistance, taking minutes at internal meetings, coordinating and supporting team events, sending mailmerge invitations as well as generating reports, spreadsheets. presentations and charts
• Providing administration support across the MNMUK team and being a primary contact point for external engagement including suppliers, donors and partners.
• Deputising for the Executive PA during leave periods
• To undertake any other reasonable additional duties as required by MNMUK.

Qualifications, skills and experience

Essential

• Previous high-level PA / team coordinator and support experience in a multi-leadership/ multiple stakeholders, fast-moving and changeable global facing environment, gaining trust and confidence.
• Strong experience of coordinating complex international travel and visa arrangements across multiple time zones and currencies and organising high-level meetings with multiple external senior stakeholders.
• Sound judgement with an ability to effectively prioritise tasks in a fast-moving and changeable environment; highly organised and with a strong attention to detail.
• Ability to work autonomously as well as part of the team, a high level of initiative and a pro-active approach to problem solving.
• Excellent written and oral communication skills with a high standard of English, as well as the ability to liaise and communicate effectively with a broad range of people at all levels, across different cultures and to act with credibility, discretion, tact and diplomacy.
• Advanced skills in MS Office packages including Excel, Word, PowerPoint, Mailmerge, etc
• Effective minute taking and understanding of the need for confidentiality.
• Flexible, hardworking, professional and motivated.
• Commitment to the mission and values of Malaria No More UK.

Desirable

• Experience working in a charity
• Some experience of office management
• Events coordination and organisation
• Basic HR admin task experience
• Lived malaria experience

This job description and person specification is a statement of requirements at the time of writing and is not contractual or exhaustive.  It should not be seen as precluding future changes after appointment to this role and it may be amended over time in consultation with the Senior Operations Manager

MNMUK recognises the value of a team in which people from diverse backgrounds are able to introduce fresh ideas and contribute to delivering our mission to make Malaria No More.

Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply.

Staff benefits include:

• 10% employer pension contributions
• 28 days’ annual leave plus 8 bank holiday days
• Interest-free staff season ticket loan
• Professional training & qualification subsidy

To apply, please send your CV and a covering letter explaining how your skills and experience match our requirements as soon as possible. Interviews and start date asap

NB: The recruitment process will include skills and aptitude testing