Home support manager jobs
About the role
This role is an opportunity to support and shape a major programme of research on how to deliver more innovative health care for patients and the public. You will work alongside our subject matter experts to provide effective project support and organisation for this research.
We are looking for a project officer to provide the day to day business and project support to work across a range of projects but including an exciting new multi-year partnership exploring how innovation can be harnessed to support the health and care system towards delivering care closer to where people live.
You will act as the main point of contact for project participants and research contacts, organise events and activities and support the day to day financial management of projects, reforecasting budgets and setting up timelines. You will also undertake research support tasks including administering surveys, producing feedback reports for research participants and extracting and collating relevant information from key documents and websites.
This role requires experience of project management and of organising interviews, events, focus groups or similar activities, together with excellent administrative and financial skills. Experience of working in or with health and social care organisations would be an advantage.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. We do not spnsor work permits.
No agencies please.
Recruitment Process
Closing date for receipt of completed applications is 13 February at noon.
We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within three weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.
Interviews will be held on 3 March. The role is available to start immediately thereafter.
The client requests no contact from agencies or media sales.
Location: Peterborough, Hybrid with regular travel to sites and other offices as required.
Salary: £72,061 per annum (including essential car user allowance)
Permanent, 35 hours per week, Monday – Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
Whether you're an established Senior Development Manager seeking a new challenge, or a talented Development Manager ready to take the next step, this is an exciting opportunity to lead, shape, and grow a regional affordable housing programme that truly makes an impact.
We’re looking for someone who’s confident, driven, and passionate about development – someone who can guide a team and also roll up their sleeves when needed.
You’ll be at the forefront of our development ambitions, leading and supporting a team of Development Managers across the region while also playing an active role in securing and delivering high-quality affordable housing.
You will:
- Lead and mentor Development Managers, ensuring successful delivery across land, planning, contracting, and construction.
- Drive new business: sourcing opportunities, building pipeline, shaping pre-contract activity and securing sites.
- Take the lead on land acquisitions, negotiating development agreements, JCTs, and other key contracts.
- Oversee construction delivery through your team, ensuring schemes run to budget, programme, and quality.
- Build and maintain strong stakeholder relationships with land agents, developers, local authorities, Homes England, contractors, and solicitors.
- Maintain strong control over risk, value for money and strategic alignment to our growth objectives.
You’ll be making a measurable difference across our affordable housing programme, working with Homes England and government-funded initiatives to secure and deliver the homes our communities need.
This is a role with reach, responsibility, and room to grow – ideal for someone who wants to lead from the front.
Salary
The salary for the Senior Development Manager post is £70,811 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
You’ll also receive an Essential Car User Allowance starting at £1,250, supporting the travel required across our regional development sites.
About you
- Experience in sourcing land-led development opportunities and managing residential projects from inception to completion
- Strong financial management skills, and experience with Homes England audit requirements. Ability to build and maintain effective relationships with external partners, stakeholders, and local authorities
- Effective negotiation and project management skills.
- Ability to foster engagement with wider community stakeholders such as parish councils. Represent Development by engaging with internal teams at all stages of the development process.
- CIH Level 4 Certificate in Housing (or equivalent qualification) or willingness to work towards or qualified through experience
- Full UK driving licence and access to a vehicle
A place to build a future
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Head of Development, Development Lead, Housing Development Manager, Regional Development Manager, Land & Planning Manager, Affordable Housing Programme Manager, Development Project Manager, Senior Land Manager, Regeneration Manager, Housing Delivery Manager.
REF-226 377
Are you an excellent relationship manager that loves fundraising? Do you have a track record of cultivating and managing effective partnerships that deliver mutual benefit and financial value? Can you influence and build strong connections with a range of audiences?
If so, you could be the Corporate Partnerships Manager we are looking for to join our award-winning team!
In this role you’ll manage a portfolio of corporate partnerships including a large, strategic partnership, that will raise significant funds (1m+) for the British Heart Foundation (BHF) whilst delivering wider value for the organisation and our partners.
You’ll be responsible for building brilliant relationships across the partnership portfolio and leveraging these to develop and deliver fundraising activity. You will devise and deliver strategic growth plans, utilising support and expertise from across the organisation to support your partnership goals, progress, and impact.
Working arrangements
This is a 2-year fixed term contract from start date. Start date is ASAP.
This is a hybrid role, where your work will be split between your home, our London office, and your corporate partner locations. This is a fundraising role where travel is expected to partner locations for meetings and events. On average, you’ll spend at least one day per week in the office, with around one additional partner‑site visit each week. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About You
As our ideal candidate, you bring experience working across a variety of corporate partnerships which could include strategic, commercial, and charity of the year opportunities, as well as proven experience in managing cross-organisational projects, preferably with a focus on income generation.
A self-starter with initiative and drive, you have a broad knowledge of corporate fundraising, experience of relationship management, and a proven track record of delivering actionable plans efficiently and effectively.
Belonging at BHF
We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and Development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out what we offer –Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to find a cure for all types of brain tumours.
Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.
In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include the monitoring and maintenance of our IT software and, with external support, our IT hardware.
You will line manage the Database Assistant and Data Processing Assistant.
If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.
Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Location: Vauxhall, London (Hybrid – 3 days in the office, based in our modern workspace in Kennington Park)
Hours: 9am – 5pm, Monday to Friday (some flexibility available)
This role offers a rare chance to work across teams - grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work, and gives you broad organisational exposure and multiple career pathways.
You will enjoy:
ü Real variety
No two days look the same – you could be supporting finance processes, coordinating interviews, preparing documents, greeting visitors, or helping with office logistics.
ü Genuine development
You will gain hands-on experience in:
· Charity finance
· HR Administration
· Operational systems and processes
· Office and organisational support
ü Friendly team environment
You’ll be joining a supportive team who care about the mission and about each other. We work collaboratively, share ideas, and help one another succeed.
ü A meaningful purpose
You work will directly support programmes that improve the lives of children and young people experiencing significant hardship.
About Buttle UK
Buttle UK exists to make a real difference to the lives of children and young people who are facing crisis, hardship and lack of opportunity. We provided targeted grants and practical support through our Chances for Children grants and a network of partners.
We are a value-led organisation, and we’re building a culture where colleagues feel listened to, trusted and supported.
About the Role:
This is an ideal role for someone who enjoys being at the heart of an organisation and likes supporting a busy, friendly team, working across teams – grants development, fundraising and marketing alongside the finance and operations team. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.
Knowledge of basic financial principles and previous experience of working within finance and administrative roles is essential. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and an interest in the UK voluntary sector.
This role will be a key part of the finance and operations team and contribute to the team’s objectives.
What will you be doing?
1. Grants and Finance Support:
· To support the Finance and Grants teams by liaising with suppliers of items for grants, checking invoices and records, issuing purchase orders and placing orders
· Providing first level support with the grants database system.
· Support with invoice entry and payment reconciliation on the grants system.
· Manage the organisation’s petty cash and reconciliation
· Support with processing invoices for payment
· Scanning, filing and logging account documents
· Checking and updating ledger balances using the computerised accounting systems
2. HR Support:
· Support the HR Manager with recruitment and onboarding processes, and other key HR activities, including:
· Assist the teams with recruitment administrative tasks including posting job adverts on relevant job boards; arranging interviews; responding to job applicants; issuing reference requests; filing of recruitment records.
· Provide support with induction process and induction schedules for new joiners.
· Perform data entry and update records and databases for personnel in the HR Information system.
· Update organisation charts and other key documents and handle confidential information professionally.
3. Reception and Enquiries:
· Welcome visitors at Buttle UK and be the first point of contact for phone calls and visitors, signposting callers and enquiries when Buttle UK cannot assist
· Take responsibility for the out-of-hours voicemail facility and respond to all messages on a timely basis.
· Manage company correspondence including phone calls, emails, letters and packages in accordance with Buttle UK procedures, and distribute to relevant staff.
4. General Administration for the Buttle Office
· Organise set up of meeting rooms ahead of key meetings
· Make travel arrangements and hotel bookings for staff where necessary
· Ad-hoc admin tasks as directed by the Senior Management Team
· Track office stationery levels, including printer requirements and equipment for home-based staff, re-ordering, when required, and maintain relationships with stationery suppliers.
· Oversee day-to-day office functions to ensure the office runs smoothly and efficiently.
· Maintain and organise office files, both physical and digital.
· Support the organisation during office events including staff meetings, team building activities and corporate functions.
This role is perfect if you enjoy a mixture of people-focused and systems-focused tasks. Every day is different – you will receive training and support to succeed in your role.
What We’re Looking For:
We’re looking for someone who is:
· Organised and reliable
· Friendly and people-oriented
· Comfortable with numbers and systems
· Happy working with multiple teams
· Proactive and keen to learn
· Calm under pressure and able to prioritise
Person Specification
Essential
· At least one year working in an administrative and/or finance role
· General book-keeping and accounting experience - AAT entry level certification desired
· Experience of using databases and spreadsheets
· Experience of providing support to several teams, ability to multi-task and prioritise.
· Experience of dealing with people from a wide range of backgrounds, both on the phone and in person
· Good organisational skills and attention to detail
· Proven IT skills, including Google Suite and Microsoft office
· Strong communication skills
· Willingness to learn new systems (finance, HR, grants)
· A positive, proactive and helpful approach
· Ability to maintain confidentiality
Desirable
· Experience in an admin, finance, HR or customer-facing role
· Experience of using databases
· An interest in learning and development and interest in working within the charity sector
Attitude
· A self-starter with energy and drive, who is willing to respond to what needs doing and to take responsibility for their work
· Efficient, adaptable and proactive approach to working.
· A commitment to promote the best interests of children and young people. Empathetic and non-judgmental towards the needs of children and families living in poverty.
What We Offer
· Hybrid working (c.3 days in the office)
· Strong commitment to staff development
· Cycle to Work Scheme
· Generous 25 days annual leave + Christmas closure + bank holidays
· Employer pension contribution
· Employee assistance programme for staff wellbeing and support
· Life assurance scheme
· Free eye tests and payment of up to £100 for glasses if required
· Enhanced maternity/paternity and sick pay
· Opportunities for career progression in Finance, HR or Operations
Interviews: Monday 9th & Thursday 12th March 2026
Please note that we may close the advert for this role early if we receive applications from suitable candidates. We hope you will apply as early as possible if you are interested in the role.
Salary: c.£46,000 per annum based on skills and experience
Hours: Full time, 40 hours per week
Based in: Covent Garden, London
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.
The focus of the Senior Fundraising Manager role will be to deliver and run the successful fundraising appeals and draws function, delivering against targets of c. £1.25m for 2025/26. Managing a small appeals team within the wider membership function, you will grow our income and innovation in this space, ensuring fundraising best practice principles are adhered to.
Our ideal candidate will be results driven, with an open, curious, intelligent approach to analysis and reporting. You will be able to work successfully in partnership with other teams and departments as well as influence key stakeholders across the organisation. You will be able to lead and develop a small team, exercise diplomacy and discretion and contribute to the wider fundraising conversation and pipeline.
You will be able to demonstrate:
- Substantial professional experience of the project management of appeals and campaigns fundraising gained within a charity or other fundraising organisation including their planning, development, running and evaluation
- Experience of running fundraising appeals or campaigns across a range of channels and running lotteries or draws for fundraising
- Outstanding written communication skills, including the ability to tailor communications for different audiences and media whilst maintaining consistent tone and messaging
- A track record in setting and meeting income targets
- Excellent project management skills, with evidence of having successfully delivered concurrent projects
An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to supporters is critical for this role.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: 11:59pm, Sunday 22nd February 2026.
Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 2nd March 2026. The 2nd stage will be in person at ROH Covent Garden w/c 9th March 2026.
Applicants must have work authorisation for the UK. No agencies.
To ensure a fair process, late applications will not be considered under any circumstances.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
This is an excellent opportunity for a seasoned Programme Manager fluent in French to contribute to ClientEarth’s work to protect the world’s forests and strengthen Indigenous Peoples’ and Local Communities’ (IPLC) rights on land and forestry governance. The postholder will use their experience of programme management, partner engagement and monitoring, evaluation and learning to facilitate strategic decision-making and the quality programme delivery.
ClientEarth works to achieve systemic change at scale. We aim to drive systems change through legal reform, advocacy and influencing, and capacity sharing. We do this in collaboration with our partners, who represent diverse expertise and experiences and include law firms, NGO partners, consultants and local communities.
Meet your Manager
In this role, you will report to Catherine Lalonde, Head of Food, Oceans, and Land Use, African Partnerships. Catherine joined ClientEarth in 2025 and is based in Brussels. She leads ClientEarth’s programmes and impact strategies in Africa, built on long-term partnerships with lawyers and civil society organisations across West and Central Africa. Her work is grounded in regional priorities while ensuring alignment with ClientEarth’s global mission and strategy.
Main Duties
- Work collaboratively with partners to foster and create an effective and efficient programme management culture and embed best practices to support the optimal delivery of strategic initiatives. This includes continuing to innovate and strengthen the way in which ClientEarth engages with partners, especially in light of the decolonizing aid agenda.
- Responsible for effective programme management of regional projects—including contract and budget oversight—to deliver efficient, value-for-money, and sustainable outcomes throughout the project lifecycle, working with colleagues across programmes to ensure plans and impacts are timely and aligned with strategic objectives.
- Support cross-partner regional collaboration, strategy, and planning to achieve consortium goals, while championing creative facilitation techniques and interactive group exercises in both online and in-person settings.
Role requirements
- Fluent (CEFR level C2) in English
- Fluent (CEFR level C2) in French
- Proven, extensive experience managing complex, multi-country programmes in the not-for-profit sector, including oversight of substantial six- to seven-figure budgets and coordination with diverse internal and external stakeholders
- Proven track record of working collaboratively and effectively with national partners and stakeholders in developing country settings, such as civil society organizations, law firms, consultants and local communities
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
I’m thrilled to partner with Pennies, to find their new Partner Marketing Manager, who will deliver creative and effective marketing campaigns with their partners. Joining a fast-paced environment, you will help shape how they use marketing to grow donations and engagement with existing and new partners. Pennies is growing fast. With an increasing number of merchants joining their movement to make digital giving simple, sustainable, and powerful, they are expanding their marketing team to support this exciting growth.
Pennies is an award-winning charity and a pioneer in fintech for good, making everyday giving simple through micro-donations at the point of sale. Recently celebrating 15 years of impact and 300 million micro-donations unlocked for 1,100 charities, we work with more than 150 leading brands across retail, hospitality and payments. Partners include Boots, B&Q, Lidl and Travelodge.
This is a dynamic and varied role that combines strategic partnership management with hands-on creative delivery. You will lead marketing initiatives with a range of partners across retail, hospitality, payments, and technology. The role involves managing relationships, creating content, and ensuring that every collaboration helps grow donations and makes a difference for charities. You will plan, develop, and execute joint marketing campaigns and partner content across traditional, digital, in-store, and internal channels, improving customer journey and brand awareness.
The ideal candidate?
I’m looking to hear from creative, analytical, and collaborative marketing and communications professionals, with strong stakeholder management skills, account management skills and strong hands-on Design skills using Adobe Creative Suite and Canva. If you are a natural storyteller, with a strong understanding of multi-channel marketing I’d love to hear from you!
- Hybrid working – home and office, based in the City of London. 2 days in the office (Tuesday and Wednesday), 3 days from home.
- Salary £37,000- £42,000
- 28 days annual leave, plus bank holidays.
- Regular team off-site days and social activities.
- Fantastic personal and professional development opportunities. Access to working with influential leaders.
Firm closing date: 9am Wednesday 18th February. Please apply now for more information.
Interviews: Tuesday 24th and Wednesday 25th February, in person, at Pennies offices.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The RSPCA York, Harrogate & District Branch is seeking to increase its fundraising activity in order to secure the funding neccessary to completely rebuild the York Animal Home. We are looking to bring on an experienced individual to design, launch and lead our capital campaign and raise the remaining funds needed to complete the project.
The Capital Campaign Lead will take overall responsibility for planning, leading and delivering the £5m capital appeal over the next few years. This includes developing the case for support, managing campaign phases, cultivating major donors and funders, and ensuring strong governance, reporting and stewardship throughout the campaign.
The York Animal Home was built in 1980 and no longer meets modern welfare, licensing or operational requirements. Demand for our services is rising sharply, while the complexity and scale of cases continues to grow. We are at the point where our current animal facilities do meet our needs and have been working to redevelop the site and build new modern facilities.
We have received planning permission and are in the process of finalising the designs prior to construction beginning this year.
We expect Major donors, high-net worth individuals and corporate partnerships to make up the main elements of the fundraising campaign, so are looking for individuals with a proven track record of raising large sums in these areas.
All information and how to apply is available on our website
The client requests no contact from agencies or media sales.
About Us
Learning with Parents supports all families to have positive learning interactions together. We drive inclusive parental engagement by partnering with schools and leading the sector through learning what works.
By partnering with primary schools, we support thousands of families across the UK to enjoy learning together at home. Our child-led videos and hands-on family activities replace traditional homework. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
About the Role
One of Learning with Parents’ objectives over the next five years is to evidence how best to drive inclusive parental engagement. We are looking for an individual with experience in monitoring and evaluation to join our team.
The Evaluation Manager will be responsible for evaluating our programmes to capture the impact we have, inform improvements internally and share insights externally. The role will begin with implementing an existing evaluation plan and develop into leading improvements and innovations in our evaluation strategy. It will involve primary research, such as leading focus groups in schools, as well as analysis of quantitative and qualitative data generated by our platform and surveys of parents and teachers. It will also involve reporting this data and supporting others to do so. The Evaluation Manager will be responsible for maintaining tools and processes around evaluation and ensuring strong internal and external communications of findings.
This is a role which involves extensive collaboration across different internal teams and with external stakeholders such as schools and funders.
Areas of Responsibility
Evaluation design and planning
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Improve, develop and innovate on existing evaluation strategies to better capture our impact and the voices of our stakeholders – school leaders, teachers, parents and children.
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Liaise with project leads to ensure that evaluation is planned into projects from the start.
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Liaise with the Programme Director to ensure evaluations are planned in tandem with strategic thinking about parent voice.
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Liaise with the fundraising team to ensure that reporting commitments to donors are planned into evaluations.
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Provide evaluation support with strategic partnerships.
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Collaborate with an external evaluator if appointed in future.
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Feed into future evaluation strategies.
Primary research and conducting evaluations
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Analyse and present insights from platform data – both qualitative and quantitative.
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Conduct focus groups in schools and online with groups of parents, teachers or school leaders.
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Conduct individual case study interviews with parents and teachers or support other colleagues to do so.
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Conduct evaluation activities with primary aged children in school.
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Analyse and write up collected data, including qualitative feedback from surveys, interview and focus group data.
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With the schools team, manage the logistics for evaluation visits, such as arranging dates with schools and designing recruitment materials.
Processes and internal communication
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Maintain communication processes to ensure everyone is up to date and can access the information they need.
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Ensure project management software is kept up to date with details of evaluation activity.
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Monitor and regularly report on progress in measuring our evaluation indicators.
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Work with the Tech team to refine processes for managing data which adhere to UK GDPR and best practice in data management and ensure maximum usability of the data.
Evaluation tools and resources
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Develop or refine existing data collections tools.
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Explore new opportunities and methodologies for capturing child voice and the voices of parents who may typically be underrepresented in research.
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Act as an inhouse technical resource to support the wider team with monitoring and evaluation-based queries
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Review and routinely update supporting documents such as consent forms.
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Keep abreast of trends and innovations in the wider evaluation sector, identifying new opportunities and approaches for us to explore
Supporting Programme Evaluations
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Support the leads of individual projects to develop project level evaluation plans as required, ensuring that these are integrated into overarching plans, have a Theory of Change and adhere to ethics and data protection protocols.
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Develop or refine existing data collections tools to meet project needs and support with data collection, analysis and write up as required.
Dissemination
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Ensure that findings and learning from evaluations are consistently and robustly documented.
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Ensure evaluation findings are logged and shared internally to inform future programme design and development.
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In partnership with the fundraising and communications team, create additional versions of evaluation reports for specific audiences.
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In partnership with project leads, ensure feedback is shared with all stakeholders.
About You
A successful Evaluation Manager will be able to work across multiple teams to ensure the quality and cohesion of evaluation work. They will be committed to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
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Experience of research or evaluation, including using a range of data collection tools, analysing either qualitative or quantitative data (or both), report writing and sharing findings in a range of accessible and engaging formats.
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Experience designing evaluations and an understanding of the importance of adhering to ethics and data protection protocols.
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Experience of managing projects which involve multiple stakeholders.
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Excellent communication skills, in person and in writing.
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Excellent attention to detail, whether in data analysis or written communication.
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Confidence working with a range of stakeholders, including children and families, and experience developing and maintaining relationships
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Excellent organisational skills and ability to work both independently and collaboratively.
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Interest in and understanding of educational inequality in the UK.
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A desire to champion and uphold our organisation’s vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
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Experience working in evaluation at another third sector organisation
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Experience working within the UK education system, either in schools or in other organisations working in the space such as charities or suppliers
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Familiarity with the primary school curriculum and current issues in the primary education sector.
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An understanding of the challenges of identifying and engaging families who are typically underrepresented in research.
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An understanding of the challenges of conducting evaluations in a busy school environment, why safeguarding is important in this context and how it may impact the design of evaluations based in schools.
Our Values
Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.
Ambition - We strive do more for the families, schools and organisations we work with
Collaboration - We value the voices of others and achieve more by working together
Exploration - We are curious and seek evidence to inform our work
Innovation - We test, learn, adapt and embrace failure in our pursuit of progress
Integrity - We act responsibly and honestly, and default to transparency
Supportive environment - We work to create an environment which supports growth, belonging and wellbeing for everyone
Benefits
We have a passionate team and supportive culture. We have supportive policies and offer a number of benefits including:
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Generous annual leave allowance (35 days, including bank holidays)
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Your birthday off and additional holiday reward for every year employed with us (up to five days pro rata)
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Enhanced maternity, paternity and family-related leave policy from day one
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Income protection in case of sickness
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Flexible working times
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Social events
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Environmental (Net Zero) Pension
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Cycle to work scheme
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Benefit Hub, including virtual GP and discount scheme
To Apply
Submit a CV and answer the following questions through our site by Sunday 15th February:
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Why do you want to work for Learning with Parents? (no more than 300 words)
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Why do you want the role of Evaluation Manager? (no more than 300 words)
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What skills or experience do you have that would make you a good candidate for this role at Learning with Parents? (no more than 500 words)
Your questions will initially be assessed without reference to your personal details or CV so please include all relevant information in your responses. These will be scored by multiple reviewers using a scoring matrix. Please refer to our AI in recruitment policy for guidance.
First round interviews will be online the week commencing 23rd February. Second round interviews will be in person, at our Bristol offices, in the week beginning 2nd March.
We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive.
We particularly welcome applications from candidates with lived experience of disability, candidates from Black, Asian or other minority ethnic groups, Lesbian, Gay, Bi, Trans, including non-binary (LGBTQ+) candidates, and candidates from disadvantaged communities. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity internally at the charity.
Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.
Please note, travel for data collection from our partner schools across the country will be required. This is likely to be between three to six times a year. Additional travel may be required to share findings with stakeholders, primarily based in London.
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who...
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...wakes up motivated to use your fundraising expertise to solve some of the world's most pressing issues: climate change, food security, and public health?
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...is energised by the challenge of building a high-value donor pipeline from the ground up?
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...is a strategic connector, adept at building genuine relationships with donors?
If this sounds like you, we’d love you to apply for our Philanthropy Manager role at ProVeg UK.
Role Summary
Our fast-growing team at ProVeg UK has ambitious targets for the coming years, and we need innovative, entrepreneurial thinkers to help us reach them for 2026 and beyond.
The primary focus of this role is to establish and lead our UK mid-major level (HNWI) donor function alongside our Co-Executive Director. We have a successful track record with Trusts and Foundations (T&F) and are now looking to cultivate a diverse portfolio of funders who are accelerating the transition to a sustainable food system, tackling climate change, and ensuring the food we eat is good for all. You will be the architect of this new HNWI income stream - researching, qualifying, and securing transformational gifts from scratch.
While philanthropy experience is essential for this role, you will also collaborate with our Development Manager to oversee our established T&F portfolio. We are predominantly seeking strong philanthropy specialists and are happy to provide training on grant applications where needed.
This is a pivotal role for someone looking to lead on a high-impact fundraising strategy and help secure the vital resources needed for our continued success.
You will be a champion for our mission, able to think creatively about how to attract interest across sectors and translate the impact of our work to speak to a range of audiences.
Job details
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Working hours: Part-time (28 hours per week over 4 days, i.e. 0.8 FTE)
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Contract duration: 2 year fixed contract, with possibility to extend
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Location: Remote within the UK
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Salary: £40,000 – £42,000 per year for 1.0 FTE (pro-rata’d to working hours)
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Reports to: Co-Executive Director UK
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Start date: ASAP
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Application deadline: March 2nd
Responsibilities
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Establish the HNWI Pipeline by leading the proactive research and identification of new UK-based major donors. You will manage the full prospect lifecycle, from cold outreach and initial "discovery" meetings to the final ask and bespoke stewardship.
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Conceptualise, launch, and manage a new donor circle (e.g., an 'Impact Club') to create a structured engagement programme for mid to high-level supporters alongside the Co-Executive Director.
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Co-develop a creative 3-year fundraising strategy and set actionable annual and quarterly objectives.
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Plan, facilitate, and manage events, including the coordination and delivery of roundtable discussions or multi-participant meetings, ensuring effective engagement, smooth logistics, and clear outcomes.
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Create compelling, tailored cases for support and impact reports that translate ProVeg’s data into visionary narratives that resonate with wealthy philanthropists.
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Brief and support the Co-Executive Directors and Trustees for high-level meetings, ensuring they are positioned effectively to close significant gifts.
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Maintain accurate and timely records of all donor interactions, communications, and commitments within our HubSpot system, which we use to manage and track our relationship pipelines and fundraising progress.
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Collaborate with the Development Manager to maintain our existing T&F relationships, ensuring high-quality grant applications, reporting, and compliance are met.
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Travel in and around London and other major cities in the UK to network with potential donors and represent the organisation
Qualifications
Essential:
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You bring 3+ years of philanthropy/fundraising experience, ideally within an NGO or a related field.
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You possess demonstrable experience in identifying and opening doors to new HNWI prospects rather than just managing an inherited portfolio.
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You are a skilled verbal communicator with the ability to lead virtual and in-person meetings with gravitas, communicating ProVeg UKs work with donors and partners in inspiring, creative, and persuasive ways.
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You possess excellent written communication skills to write inspiring, persuasive content.
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You bring an entrepreneurial mindset, and can think creatively to find new solutions to challenges.
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You are a competent project manager, able to meet deadlines and manage a varied and fast-paced workload.
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You display the ability to network effectively and represent ProVeg with a wide range of stakeholders, nurturing and cultivating relationships into long-term, mutually-beneficial partnerships.
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You have a genuine passion for ProVeg’s mission and the ability to travel within the UK for donor engagement.
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You are able and willing to travel within the UK and represent the organisation at donor meetings and other related events
Preferred:
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You possess knowledge of the plant-based food sector or environmental philanthropy.
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You have acquired solid experience using HubSpot (or a similar CRM) for pipeline management.
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You demonstrate experience in (or a strong aptitude for) writing successful funding proposals for T&Fs.
Benefits of working with ProVeg
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career development support.
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Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Employee Assistance Programme including counselling
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Access to 24/7 virtual GP Service
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Access to the Wisdom app with exclusive perks and discounts
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Compassionate animal companion leave
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
About ProVeg International
ProVeg International works to accelerate the transition to a sustainable global food system by making plant-rich foods and alternative proteins more accessible and appealing.
ProVeg engages with all relevant stakeholders to create a world where the food we eat is good for all people, animals, and our planet.
ProVeg has received the United Nations’ Momentum for Change Award and works closely with key UN food and environment agencies.
ProVeg creates global impact, with offices in 14 countries across five continents and more than 250 employees.
Diversity Statement
ProVeg is committed to equal opportunity in employment for all, regardless of migration history and nationality, religion, skin colour, gender, age, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People from the Global Majority, women, people with disabilities, members of LGBTQIA+ communities, older adults, neurodivergent people, refugees, and people living with HIV are explicitly encouraged to apply.
In 2020, ProVeg signed the Diversity Charter, a self-commitment and association dedicated to promoting a prejudice-free work environment.
In 2022, ProVeg achieved a score of 88.1% on the PRIDE Index, the LGBTIQ+ Diversity Performance Index, which is over 20 percentage points higher than the overall average of 67.9%.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: London with home working one day a week, or two days per fortnight
About the role
The Senior Partnership Manager at Crisis is a varied and challenging role. You will oversee some of the organisations highest value corporate partners, delivering outstanding partnerships that maximise engagement, uncover creative opportunities and drive authentic mutual value. You will ensure we work collaboratively with other high value teams and the wider organisation in sustaining and growing income, inspiring donors to play their part in ending homelessness.
The role will include management responsibility of the Partnership Executive and require agility in stepping into leadership positions.
We are looking for someone with the ability to be bold in identifying new opportunities within our owned partnerships, that secure long-term, transformational impact. It is vital that candidates act with equity and are adept at elevating and implementing the voice of lived experience.
About you
- You’re a skilled corporate partnership professional with experience in leading six and seven figure partnerships that have achieved highly impactful results.
- You are a talented relationship manager and have a track record of cultivating powerful connections with key stakeholders, inspiring long-term commitment.
- Being bold comes naturally to you and you enjoy leading partnerships or campaigns that break the mould to challenge what’s possible.
- You are comfortable in a leadership role and adept at recognising the strengths and supporting the development of those you manage.
- You are a collaborator that thrives in team settings and contributing to an environment where everyone’s voice is heard.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 9th February 2026 at 23:59
Interview date and location:
- First stage - Week commencing 16th February, online via Microsoft Team
- Second stage – Week commencing 23rd February, online via Microsoft Team
Interview process:
- First stage - interview will be competency-based questions
- Second stage - interview that will include a written task or presentation
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Salary: £26,227.50 per annum, pro-rated
Location: Leeds city centre – Shelter shop
Contract: Permanent
Hours: Part time, 21 hours per week
Closing date: Wednesday 18th February at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new flagship Shelter Shop in Leeds City Centre opening in spring of 2026. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
· We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Circa £54,000 per annum
Six Month Fixed Term Contract
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Senior Digital Product Manager (Online Platforms).
Are you a digital product manager with a knack for translating technical detail into clear, compelling stories for non-technical audiences? UNICEF UK is looking for an experienced online platforms product manager on a six-month fixed term contract to lead our product portfolio roadmap and backlog. You will work hand in hand with agencies and cross-functional teams to deliver a variety of key change projects that deliver exceptional supporter experiences.
If you thrive on using data, analytics and agile methods to turn insight into action in a technical environment – and want to see your skills make a genuine difference – this is your chance to step into a purpose-driven role and help us to deliver for children.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Friday 20 February 2026.
Interview date: Friday 6 March 2026.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

OVERVIEW OF THE ROLE
This is an exciting opportunity to join the Client Services Team which operates within Helen Bamber Foundation’s vibrant, multi-disciplinary team. The duties of a Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to assist with overseeing the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation.
The role will work closely with the Office Manager and Appointments Lead as part of the Client Services Team. It includes support and cover to the Appointments Lead and any other operations tasks set by the Office Manager and Director of People. You will be at the heart of an exciting team of experts, working as the face of Helen Bamber Foundation and the first point of contact for both external and internal queries.
MAIN DUTIES AND RESPONSIBILITIES
RECEPTION FUNCTION
· Greet clients and visitors and fielding a wide range of queries (in-person, on the telephone, via e-mail and WhatsApp) in a timely manner;
· Ensure all site visitors and staff sign in/out using our Visitor Management System
· Handle the charity’s post ensuring that the appropriate persons receive it daily
· Deal with Walk ins in line with the charity’s policy
· Triage queries that come to reception internally to the multidisciplinary team;
· Provide accurate and detailed signposting advice as well as occasional casework for clients that might arise from fielding queries;
· Create and maintain signposting resources as needed
· Open and close reception at the specified times (typically 8.30am and 5pm);
· Order office supplies, refreshments and any other purchases authorise as necessary.
· Handle and accounting for petty cash, including client travel and staff/volunteer expenses;
· Record petty cash transactions on the appropriate spreadsheet and inline with internal policies
· Report discrepancies with Finance and investigating this in line with internal guidelines
· Lead, training, and supervising reception volunteers as well as providing ad hoc training to other members of the team as needed
· Provide administrative support and ongoing tasks as required, including database management, calendar and diary management and file-keeping
· Assist with monitoring and evaluation (client surveys, Key Performance Indicators (KPIs) etc.)
· Undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post
SELECTION PROCESS
We will invite candidates to an initial 15-minute online screening meeting week on Friday 27th February followed by shortlisted candidates attending in-person interview on Tuesday 10th March or Wednesday 11th March. We will also ask you to complete a short exercise on the day.
At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.
ELIGIBILITY
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a standard DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
ADJUSTMENTS
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
The client requests no contact from agencies or media sales.