Homeless jobs

Reporting To: Depot Manager

Contract Type: Permanent / Full Time - 37.5 hours per week

The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

Our vision is a London where no one goes hungry and good food is never wasted.

We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.

We are a very ambitious and dynamic young charity and we haven’t stopped growing since we were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw. We recently ran a very high-profile media campaign with the Evening Standard and Independent, raising £10million to feed London. We have celebrity endorsement from Reece James, Phoebe Waller-Bridge and Jack Whitehall, Steven Fry, James May and many others.

Last year we delivered enough food for 30 million meals to help people in need. Because nearly all the food we receive is donated by the food industry and volunteers, every £1 of expenditure redistributes £10 worth of food.

Purpose of the Job

We are looking for the Warehouse Team Leader to play a key role in our depot operations, with exceptional organisation skills, excellent people skills, attention to detail and a positive ‘can do’ attitude’. Ideally, you will have a background in warehousing or other operational roles, however, we are willing to train people who are passionate about our cause, have an excellent work ethic, and have strong customer service skills.

Duties and Responsibilities 

 The role is subject to a degree of flexibility but initially, the Team Leader will be involved with the following activities:

• Managing a team of staff and volunteers to run a warehouse of chilled and ambient food 
• Customer relations management of the community organisations we work with
• Proper use of our Warehouse Management System
• Physically moving stock around on warehouse on a pallet truck or by hand
• Ensuring the warehouse is clean, safe and efficiently run
• Daily briefings of staff and volunteers of the days priorities and what to be aware of 
• Carry out regular stock counts of food we are storing
• Appropriately handle product recalls
• Day to day problem solving
• Covering Goods In, Warehouse Management Duties and Goods Out and general procedures
• Responsible for yourself and your team’s adherence to Health and Safety regulations 
• Route Planning 
• Training staff and volunteers

​About the role   

We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Operations Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.    

About you   

We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs. 

You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role. 

We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions. 

You will have:

• Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring. 

• Ability to monitoring staff performance, and ensuring continuous professional development 

• Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and  community organisations 

• Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders  

• Good understanding of policy and procedures related to homelessness, benefits and housing market  

• Experience of organising project delivery and development 

• Experience of writing reports to showcase records and impact 

• Ability to work sensitively and empathetically with people in vulnerable circumstances

About Kineara   

Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

Contract: Permanent, Full-Time (37.5 hours per week)
Salary:£40,517.92 – £47,377.25 (London) £36,264.07 – £43,123.40 (Outside London)
Location: London or Manchester (Hybrid working)
Closing Date: 20th January 2026
Please note, we reserve the right to close this vacancy early if we receive a high volume of suitable applications.
Interviews: We will be flexible and see candidates as they come through until the close date.

About us

Centrepoint is the UK’s leading youth homelessness charity. We support vulnerable young people by providing safe accommodation, health support, life skills and pathways into education, training and employment. Together with our partners, we support over 16,000 young people each year, and our ambition is to end youth homelessness by 2037.

About the team

The New Business Manager role sits within Centrepoint’s high-performing Corporate New Business team, working closely alongside the Corporate Partnerships Management team.

The wider corporate function is made up of 11 colleagues, with four focused on new business acquisition and seven on partnership management. The team has secured significant income growth in recent years, including transformational, multi-year partnerships with organisations such as Nationwide (£3m p.a.), Newsquest (£4m strategic pro bono), Card Factory Foundation (£500k p.a.) and Citibank (£190k p.a.).

About the role

This is a high-impact and visible role at the heart of Centrepoint’s fundraising strategy. As New Business Manager, you’ll be responsible for securing new strategic corporate partnerships, with a focus on opportunities worth £100k–£1m, while also supporting the Senior New Business Manager on partnerships valued at £1m+.

You’ll manage a pipeline of warm and cold prospects, develop bold and creative partnership proposals, and work collaboratively with colleagues across the organisation to ensure new partnerships are onboarded and transitioned seamlessly.

This role requires tenacity, creativity and the ability to work at pace in a target-driven environment.

What you’ll be doing

• Securing new corporate partnerships from both warm and cold leads
• Managing and progressing a robust new business pipeline
• Developing high-quality, creative partnership proposals and pitches
• Working closely with the Partnership Management team to ensure smooth handover of new partners
• Maintaining accurate pipeline, income and performance records on Raiser’s Edge
• Supporting planning, budgeting and internal reporting for high-value partnerships

About you

You’ll bring demonstrable experience of securing high-value corporate partnerships, ideally within a charity or fundraising environment, along with a strong track record of new business acquisition.

You’ll also have:

• Experience of managing a new business pipeline and working towards income targets
• Strong proposal writing and presentation skills
• Confidence engaging and negotiating with senior external stakeholders
• Good financial awareness and accurate performance reporting skills
• The ability to manage competing priorities and work collaboratively as part of a team
• A commitment to equality, diversity and inclusion

Hybrid working

Centrepoint operates a hybrid working model. Colleagues are required to work a minimum of 50% of their working week from the office. For most full-time roles, this means attending the office for five days over a two-week period.

Why join Centrepoint?

In return for your efforts, you’ll receive a competitive salary, excellent learning and development opportunities, and a comprehensive benefits package including:

• 25 days’ annual leave, rising to 27 days with service
• Employer pension contributions of 5%
• Healthcare cash plan
• Private medical insurance
• Income protection
• Cycle to Work scheme
• Interest-free travel loan
• Clear career progression linked to portfolio responsibility

At Centrepoint, we challenge the discrimination that contributes to youth homelessness and are committed to fairness, equality and inclusion across our organisation. We welcome applications from everyone, including those with lived experience of homelessness or using young people’s services.

Don’t miss out on this fantastic opportunity to join Centrepoint as a New Business Manager — click ‘Apply’ now.

Are you someone who’s kind, resilient, and full of positive energy? Do you love helping people live independently, confidently, and with dignity? If you’re nodding along, this could be the perfect role for you.

We’re looking for a Direct Payment Support Worker to join our team, supporting some of the most vulnerable people in our communities, including those who are socially excluded, disabled, unwell, or homeless. You’ll be part of a service that’s all about inclusion, wellbeing, and independence.

What your day might look like

• Start by offering practical and emotional support to help customers achieve their goals.
• Deliver person-centred housing-related support tailored to individual needs.
• Help promote social activities that bring joy and connection.
• Keep care and support plans up to date and work closely with your manager to ensure everything runs smoothly.
• Be a safeguarding champion—spotting concerns and acting quickly.
• Liaise with landlords and housing teams to keep homes safe and well-maintained.
• Advocate for customers and help them build strong relationships with family, friends, and professionals.

What makes this role special
You’ll be the person who helps someone feel safe, heard, and supported. Whether it’s navigating a tough moment or celebrating a small win, your presence will make a real difference.

You’ll work closely with a passionate team and have the chance to shape services based on what customers truly need.

Could it be you? 
We’re looking for someone who:

• Is committed to excellent customer service
• Is passionate about helping people live independently and happily
• Has empathy, kindness, and respect for every individual
• Has a great sense of humour and a resilient, can-do attitude
• Understands safeguarding, equality, and health & safety
• Has recent experience supporting vulnerable people in the community or supported living

Your skills

• Communicates clearly and confidently in writing and speech
• Delivers great customer care with warmth and professionalism
• Works flexibly including evenings and weekends when needed
• Is a team player who builds strong relationships
• Manages time well and meets deadlines
• Has solid IT skills and attention to detail
• Is approachable, proactive, and ready to help
• Is happy to undergo a DBS check

What you’ll get in return:

• 30 days’ annual holiday, plus bank holidays (Pro Rata)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• Access to professional development and apprenticeship programmes

Closing date: 19th January 2026 at midnight.

Please note: Peabody does not offer sponsorship for this role.

About the role:

Dennis Handfield House is a 39-bed service within the Camden adult pathway, supporting men and women with multiple and complex needs. We’re recruiting two Project Workers to join a skilled, multidisciplinary team including Complex Needs Workers, a Specialist Worker, Day Concierge, Night Team, and access to a Work and Learning Worker and Psychotherapist shared across SHP. Together, the team creates a supportive, purposeful environment where people are given the time, consistency and respect needed to move forward.

As a Project Worker, you’ll be a steady and trusted presence for people navigating mental and physical health challenges, substance use and experiences of the criminal justice system. You’ll hold a caseload, build meaningful relationships and deliver strengths-based, psychologically informed support that helps people sustain accommodation, access services and develop the confidence and skills to shape their own next steps. Your work will sit at the heart of the service, turning plans into progress and potential into real change.

This role is for someone who shows up with compassion, grit and belief in people’s potential, even on the hardest days. You’ll be trusted to use your judgement, work creatively and contribute your voice within a team that values learning and collaboration. In return, you’ll gain rich professional experience, clear development opportunities and the chance to be part of work that truly matters, preventing homelessness and supporting lasting change, right at the heart of it.

About you:

• A good understanding of substance use is essential and an awareness of harm minimisation strategies and an understanding of a Strengths and Recovery model is desirable; a good understanding of the Cycle of Change.
• An understanding of the principles of risk and needs assessment, planning, goal setting, and reviewing.
• The sensitivity and flexibility to find ways to work with clients who may have a low level of engagement with the service.
• A level of numeracy, literacy and comprehension to do welfare benefit, rent and petty cash calculations, write letters, and analyse and extrapolate from written information.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Closing Date: Sunday 11th January at midnight

Interview Date: Tuesday 20th and Weds 21st January online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Coventry deliver outreach services for people who are homeless, have been homeless in the last two years or, are at risk of becoming homeless. This is an exciting time in the development of the Skylight as the coverage of service delivery expands to reach even more homeless people in the city.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Crisis Skylight Brent offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Brent.

Location: Crisis Skylight Brent. Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy.

Contract: 12 months Fixed Term Contract

About the role

As one of the Lead Worker you will play a role in supporting people who are homeless or at risk of homelessness by providing assessment, coaching advice and advocacy, whilst linking individuals into services that provide support.

The key to success will be your ability to make collaborative, consistent and psychologically informed relationships with services, colleagues, and partner organisations. You will have the ability to empower and upskill service users to be proactive in their accommodation search. You will provide support with practical aspects of their route out of homeless, including access to housing, benefits, and other relevant needs. You will Lead Work a caseload and provide effective case management in line with the Crisis Case Management Framework.

Skills, knowledge, and experience vital to succeeding in this role:

• Passionate about and dedicated to ending homelessness.  

• Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers and others.  

• Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation 

• Proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experience homelessness. 

• Skills and experience in partnership working and networking.

• Flexible and adaptable to change. 

• Strong team player, able to use own initiative and reflect on your own practice. 

• Previous experience in the voluntary or statutory sector with a focus on working alongside marginalised people or groups. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 11th January 2026 at 23:59

Interview process: Competency-based interview and interview task to Case Study sent to shortlisted candidates prior to the interview

Interview date and location: Week commencing 19th January, 2026. Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About the role 

No Second Night Out (NSNO) provides a rapid intervention service to identify the quickest and most sustainable route away from the streets for new rough sleepers. NSNO is a 24-hour service, which aims to move clients on within 7 days from hubs, and within 42 days from staging posts.

In this role you will: 

• Work as part of a team in a fast-paced environment with clients affected by rough sleeping. 

• Support a team of Assessment and Reconnection Workers, with key tasks such as, assessing clients, implementing move on action plans and supporting clients towards a route away from the streets.

Working as a Trainee Assessment and Reconnection Worker you will: 

• Develop the necessary skills and knowledge to manage a caseload of clients working with them in a person-centred way and supporting them with their wellbeing and recovery.

• Develop the necessary skills and knowledge to work as part of the team to deliver the day-to-day service alongside colleagues and external services.

• Work closely with the team to receive on the job learning; shadow staff to observe how they support clients through person centred planning to empower them to make positive changes in their lives, including linking them in with all necessary support services internally and externally.

About you  

This is a fantastic role for people looking to develop a career in the sector.

• Some experience of dealing directly with the public and/or clients or customers in a busy service environment.

• Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.

• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills. 

How to apply: 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. 

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 22nd Jan 2026

Interview and assessments on: 2nd Feb 2026

GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.

GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all GrowTH guests have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.

GrowTH, has four main projects that make up the charity’s activities. They are as follows:

• Night Shelter: provides volunteer-run winter shelter in Tower Hamlets from October to April each year. Homeless men and women are referred to GrowTH by local homeless agencies. Once accepted into the shelter, guests receive a warm welcome, a hot evening meal, a safe bed for the night, and breakfast in the morning. The resettlement support there provides every guest in the shelter with one-to-one support from GrowTH’s two Advocate Workers to help them move out of homelessness, with the aim of resettling them into stable accommodation. We accommodate up to 15 Guests in the Shelter each night, and typically shelter around 150 Guests each season.
• Housing: provides medium term (twelve-eighteen month) affordable move-on homes locally for some who have stayed in the shelter, or are referred in from other sources, in order to help them transition towards independence. Each Resident is provided with bespoke support towards their support needs by our Housing team. We currently have 31 residents across 12 flats.
• Day Centre: provides a safe space for guests to meet with the staff team for advocacy and support meetings. There will also be space for shelter guests to relax and ample opportunities for both staff and volunteer-led evangelistic events, as well as prayer ministry.
• Lazarus House: a community house project for male residents. The house provides an opportunity for men seeking a fresh start to confront deep rooted issues impacting their lives, within a safe, loving, disciplined and family environment. This is a key partnership with the local churches in which they provide discipleship for the Residents as well as fellowship, and GrowTH provide the practical support and housing.

KEY RESPONSIBILITIES

Providing day-to-day oversight and support to GrowTH’s various frontline projects

1. Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
2. Oversee the provision of one-to-one support to Residents and Guests
3. Manage referrals into the projects, and oversee move-on options for Residents and Guests
4. Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
5. Provide oversight for the development and implementation of new frontline projects

Providing strategic support for GrowTH across its projects, and the wider organisation

1. Oversee and regularly review the viability of GrowTH’s various projects
2. Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
3. Assist the Director with planning and strategic matters

Providing support to the wider GrowTH team

1. Support and line manage frontline staff in the Day Centre, Shelter, and Housing and Lazarus House projects.

DETAILED RESPONSIBILITIES

Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations

• Ensure the smooth running of the Shelter, Housing, Lazarus House and Day Centre operations.
• Oversee staff in making day-to-day decisions with regards to the support and casework given to Residents or Guests.
• Oversee the day-to-day logistics of the projects, and addressing any logistical challenges that arise.
• Resolve complaints and concerns raised by guests, residents, or staff effectively.

Oversee the provision of one-to-one support to Residents and Guests

• Along with other team members, provide support to Residents and Guests around their bespoke support needs – tenancy sustainment, finances, employment, health, and life skills, etc.
• Support frontline staff in the delivery of this support to Residents and Guests; assisting with suggestions or providing clear direction in their casework.
• Assist Residents and Guests in accessing support provided by other organisations or services.
• Oversee the provision of groups, activities, courses, or events to upskill Residents and Guests. 

Manage referrals into the projects, and oversee move-on options for Residents and Guests

• Oversee the referral process, and the individual referrals that come into the Shelter and Housing and Lazarus House. 
• Where required, assess prospective Residents or Guests for their suitability, and be able to clearly explain the individual projects and their criteria.
• Ensure that Residents and Guests are well prepared for their move ons from GrowTH’s projects, and oversee the presentation of move on options to each individual.
• Assisting frontline staff in the securing of onwards accommodation for Residents and Guests, which may include building strong connections with other providers, and researching new options.

Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements

• Ensure that the decoration, fittings, and furnishings throughout the Housing project, Lazarus House and Day Centre are of good quality, checked regularly, and replaced when required. And that all GrowTH’s projects are clean, welcoming, and functional.
• Liaise with the landlord, contractors, or other relevant parties regarding repair works.
• Ensure that routine fire safety checks are undertaken in all of GrowTH’s properties, and that gas and electric safety certificates are obtained. Ensuring compliance will all relevant health and safety legislation.

Provide oversight for the development and implementation of new frontline projects

• Provide ongoing operational oversight for Lazarus House, supporting staff and ensuring high quality care and support for the Residents.
• Identify and assess opportunities for future projects that will enhance GrowTH’s mission, working with the Director to develop any new initiatives, should opportunities arise.
• Lead the setup and successful launch of any new frontline initiatives or projects, in alignment with GrowTH’s vision and values.

Oversee and regularly review the viability of GrowTH’s various projects

• Perform and lead regular reviews of each of GrowTH’s projects, to ensure that they are performing well compared to their pre-agreed targets and KPIs.
• Ensure that rental income is maximised, and apply for grants for specific needs if required.
• Track and report on the expenditure of the various projects.

Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines

• Write and regularly update policies and procedures for the Housing, Shelter, Day Centre, and Lazarus House; in accordance with an changes in legislations, guidelines, or best practice.
• Ensure that staff are aware of the policies, well-trained, and follow these policies effectively.

Assist the Director with planning and strategic matters

• Review the Shelter, Housing, Lazarus House and Day Centre projects to identify areas for improvement.
• Meet with Director, Management team, and Trustees to plan the future of the projects.
• Meet with other organisations to learn and implement best practices.
• Assist the Director in organising and executing larger events and initiatives for the charity.

Support and line manage frontline staff in the Day Centre, Shelter, and Housing projects

• Provide line management to the frontline staff (currently Housing Workers, Advocate Workers, and Shelter Coordinator); including regular supervision, and appraisals.
• Supporting frontline staff in their roles; ensuring they have the training and resources that are required.
• Help to foster a supportive and collaborative team culture.

Night Reconnection Assistant

London

£34,116 - £38,115 pa

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?   

Our client's Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. They are currently looking for people to join our teams as Night Reconnection Assistants (and Night Assessment Workers).

• Work as part of a busy team environment working closely with those affected by rough sleeping. 

• Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.  

• Work on a 7-day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am with a 1.5-hour break) 
   

About you

These roles are great for people who want to learn and have an interest in developing key skills to build a career working in a support role. You don’t need to have direct experience to succeed in these roles, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply! 

• Some experience of dealing directly with the public and/or customers in a busy service environment. 

• Good communication skills and the ability to work with others effectively to get things done. 

• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services. 

NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. Our client has been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough. 

Closing date: 10 am on 20th Jan 2026 

Interview and assessments on: 29th Jan - 2nd Feb 2026

Our client is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. 

Puropse of Alcohol Recovery Engagement

At our homeless hostel, our Alcohol Recovery and Engagement team deliver high quality, psychologically informed housing and hostel services to vulnerable, single homeless individuals, a number of whom have complex needs. These needs may include mental health issues, brain injury, neurodiversity, substance misuse and/or offending behaviour.

Working alongside the wider team at YMCA Wirral, the Alcohol Engagement Worker will recruit clients at the earliest possible stage, to deliver structured interventions that reduce harm to themselves and support them to access pathways to substance misuse treatment and wider health interventions.

The Alcohol Recovery & Engagement Worker will help individuals begin and sustain their recovery by conducting assessments, creating personalised plans, connecting clients to community resources, and fostering a positive recovery environment. Team members will also support individuals into both abstinence-based and medically assisted forms of recovery to reduce alcohol related harm.

What You’ll Be Doing

• Supporting people through the highs and lows, offering practical help, understanding and encouragement.
• Delivering harm reduction strategies and techniques within the CDE.
• Inspiring change and making a lasting difference in people’s lives.

Specific duties found on our full job description on our Careers Page on YMCA Wirral website.

What We’re Looking For

• A kind heart and a strong sense of empathy.
• Great communication skills to support and encourage others.
• A calm and measured approach to handling challenging situations.
• Personal or professional experience of homelessness, substance misuse or other related issues is desirable but not essential as training will be provided

To apply, please send your application form to our CEO Nanette by the 19th of January. Email found at the end of the application guidance document.

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• About The Role

• Do you have experience in working with vulnerable people with complex needs in a Housing,  Hostel or Supported Accommodation environment? 

   
  We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts’ most vulnerable adults to move on from temporary accommodation. 

  
  You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation.

  
  • You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation.

  
  • The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B’s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary        accommodation as soon as possible.

  
  • Create bespoke ‘Tenancy Ready’ plans for each client and ensure that they have access to the appropriate support and resources to achieve this.

  
  • You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation.

  
  • Assist with the daily running of the homeless hostel’s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to.

  
  What we are looking for…
  Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. 

  You will need to have knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice.

  This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. 

  
  You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.

  
  Teamwork is essential for this role to work effectively with colleagues and external agencies.

  
  Please note you will be based at the hostel 5 days a week and will need the ability to travel as required.

  
  For more information about this role please see the Job Description/Person Specification.

  
  You will need…
  • GCSEs (5 A-Cs or equivalent, including Maths and English)
  • Experience of working in a Housing, Supported Housing or Homelessness focused service
  • Experience of working with vulnerable people and people with complex needs
  
  Special Conditions…
  • Full UK Driving Licence with access to a vehicle for work purposes
  • DBS Check

  Should we receive sufficient applications for this role we reserve the right to close the vacancy early, therefore we advise candidates to apply as soon as possible. Previous applicants need not apply.

  
  Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.

  
  What can we do for you…
  • Flexible working arrangements (depending on the role)
  • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of 7% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
  • Access to digital financial advice (covering your pension scheme, mortgages and other finances)
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
  • Life assurance, currently four times your annual salary
  • These are just a handful of the benefits that you can enjoy when you join us!
  
  To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.

  
  Your application will not be considered if you have not provided a supporting statement, in addition to your CV.

  
  Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. 

  
  Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children.  Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

• About Us

• You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 

  
  Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

Support Manager

Do you have a can-do attitude, with line management, coaching, training and counselling skills?

Have you worked in the social care, mental health or retail service sectors?

Are you an effective multi-tasker with a passion to support the welfare and development of ex-homeless people?

We are delighted to be working with Emmaus Hampshire a vibrant and thriving social enterprise community and registered Charity who are now seeking a Support Manager to play a pivotal role in the lives of companions, focusing on their welfare and progress toward independent living, including assisting them with personal budgeting, through personalised support, coaching, counselling, and guidance.

Emmaus Hampshire provide accommodation and meaningful employment for ex-homeless people, employed in their recycled furniture retail store, pre-loved boutique, warehouse, workshop and community kitchen. As a Support Manager, you will be someone who thrives in a dynamic environment. You will demonstrate a belief in the potential of each companion individually, and the importance of the community in helping them to achieve it.

You will:

• Be an effective supervisor, leading people, tasks, and timelines in a service-related background such as catering, retail or customer service.
• Demonstrate strong planning and delegation skills, with the ability to manage operational controls and ensure efficient service delivery.
• Be proactive with a supportive approach to coaching team members, helping them develop skills, confidence, and resilience.
• Have an in-depth understanding of homelessness and social exclusion, and a commitment to addressing the challenges faced by vulnerable individuals.
• Solid grounding in social care management, upholding safeguarding, professional boundaries, and a supportive, individual-focused approach

If you are flexible, resilient, and adaptable, with an empathetic approach, and a genuine desire to empower others, we encourage you to apply.

If you are looking to change careers or return to work, and believe you have the right skills to carry out this role, please do apply? Providing you can match the skills, competencies and have some experience in at least one of the areas described then we would like to hear from you.

Please note that there will a requirement for DBS.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Closing date: 15th January 2026

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

This role will be responsible for delivering support to individuals experiencing complex ill mental health and substance misuse issues, targeting achievable outcomes that promote and deliver positive outcomes for tenants in our services.The post holder will be responsible for delivering evidence-based interventions with a holistic assessment to support personalised recovery and promotion of independent living skills. Multi-disciplinary team working will be a part of the role, utilising and offering additional support and advice from partners and wider network services.

Key Responsibilities

Support Assessment & Delivery

• Implement and deliver dual-diagnosis support through 1.1 and group sessions to tenants experiencing issues with poor mental health and substance misuse.
• Undertake joint holistic assessments and risk assessments with tenants participating in the service to determine service and support needs and identity where these can be met.
• Provide outcome-based support measured against goals, personal aspirations of the tenant, and their achievements.
• Working with tenants, encourage them to identify their own goals and work towards independence and resilience. The key aims are to reduce the need for acute clinical interventions and hospitalisations.
• Put in place with the tenant, agreed SMART targets with a range of evidence-based interventions that addresses areas of need, such as harm minimisation, prevention of relapse for those in addiction recovery, and improved self-awareness and motivation.
• Through collaborative working with other teams in the organisation, enhance the personalised and choice-led support plan of tenants to integrate with their tenancy support needs and reducing the risk of tenancy loss due to dual-diagnosis issues.
• Help reduce episodes of crisis though support initiatives such as peer-led support groups.
• Be proactive in observing and responding to changing characteristics of tenants receiving support, recognising deterioration in mental wellbeing and putting in place interventions that reduce the likelihood of more acute support needs.
• Be a point of contact for tenants who are on the verge of experiencing a crisis episode, providing appropriate support and interventions to help avoid the need to access acute services.
• Foster positive working relationships with external stakeholders, breaking down barriers and improving access to appropriate support services such as specialised mental healthcare and addiction recovery programmes.
• Develop effective community links that expands support resources that to be offered to tenants.
• Develop all support plans and coaching sessions to embrace the key elements and principles of Trauma Informed Practice and Psychologically Informed Environments.
• Keep up to date with strategies and methodologies used in the support sector to ensure dual-diagnosis support in the organisation remains at a high level for all tenants accessing it.
• Promote the achievements of tenants receiving support through KPI reporting and case studies.
• Recognise goals and aspirations achieved by individuals and using the evidence obtained, formulate and develop future support plans and strategies that enhance the service.
• Work with team leaders and managers to develop our lived experience support in a structured and safe way.
• Deliver practical harm reduction, relapse prevention, and coping strategy workshops.

Risk Management

• Ensure accurate and up to date risk assessments are undertaken, putting in place effective risk management plans to mitigate risk of harm, neglect, and any other areas of risk to the tenant, staff, and wider community.
•  Ensure all records and support plans are managed in compliance with organisational policies governing confidentiality, privacy, data sharing consent, and keeping to the requirements and principles of the UK GDPR.

General Responsibilities

• Support colleagues through the sharing of support strategies and techniques that will benefit tenants outside of dual-diagnosis sessions.
• Foster positive and effective working relationships with colleagues in the Housing and Support teams.
• Ensure adhere to Stay’s policies & procedures
• Represent the charity at relevant external meetings or forums as required.
• Always maintain professional boundaries and confidentiality, upholding the charity’s values and ethos.
• Participate in team meetings, training, supervision and appraisals as required.
• Undertake any other duties as reasonably required by the Operations & Services Manager.
• Ensure that Equality, Diversity and Inclusion is actively promoted in all areas of work.

About The Role

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?   

The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for people to join our teams as Night Reconnection Assistants (and Night Assessment Workers).

• Work as part of a busy team environment working closely with those affected by rough sleeping. 

• Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.  

• Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am with a 1.5 hour break) 
   

About you

These roles are great for people who want to learn and have an interest in developing key skills to build a career working in a support role. You don’t need to have direct experience to succeed in these roles, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply! 

• Some experience of dealing directly with the public and/or customers in a busy service environment. 

• Good communication skills and the ability to work with others effectively to get things done. 

• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services. 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. 

NSNO is the largest assessment service commissioned in the UK for people experiencing rough sleeping. St Mungo’s have been delivering this innovate service since 2011, the team continue to use their expert knowledge, learning and proven success as part of the Pan London Rough Sleeping Service to provide a rapid response, and intervention to ensure no one needs to sleep rough. If you want to play a part in the positive impact of this integral service, find out more here NSNO.

How to apply 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10 am on 20th Jan 2026 

Interview and assessments on: 29th Jan - 2nd Feb 2026

Please state your preferred area of London to work in your supporting statement. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibility is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. 

What we offer

· Excellent Development and Growth Opportunities

· A Diverse and Inclusive Workplace

· Great Pay and Other Benefits