Homeless jobs

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

The Hepatitis C Trust runs national peer-led projects using lived experience of drug use and hepatitis C to educate service users and staff in drug, alcohol, homeless and allied services, to increase hepatitis C awareness, and access to testing and treatment for people living with hepatitis C.

We’re looking for a passionate and skilled Peer Lead with strong communication and organisational skills, particularly someone with experience working with marginalised communities and supporting volunteers. We particularly encourage applications from people with lived or living experience of drug use and hepatitis C.

As part of our Birmingham and West Midlands Follow Me peer project, the role involves close working with hepatitis C clinical teams, recruiting and supporting volunteers, delivering workshops, coordinating testing, delivering harm reduction interventions ensuring that service users are referred and supported through hepatitis C treatment and care. Extensive travel is required, and applicants must have a clean driving license and their own vehicle.

The organisation offers benefits such as generous leave entitlements, extensive training opportunities including a generous annual training allowance, a pension scheme, and employee support programs including financial and wellbeing advice.

(we would welcome part time and/or job share for this application)

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Crisis Skylight Merseyside offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Merseyside.

Location: Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm

Salary: £38,645 per annum

About the role

As a Coach Lead Worker in the Coaching team, you will play a key role in supporting individuals that are homeless or at risk of homelessness. You will work with people who have varying levels of engagement with the service: some will work with you in a more planned and structured way, and some are in more complex situations and will require support from other agencies.

As a Lead Worker you will:

• Support members to develop and follow a personalised plan to end their homelessness sustainably.
• Empower and upskill members to be proactive in their accommodation search and access other relevant support services to meet their needs.
• Provide support with practical aspects of their route out of homeless, including access to housing, benefits, and other relevant needs.
• Lead Work a caseload and provide effective case management in line with the Crisis Case Management Framework.

The key to success will be your ability to make collaborative, consistent and psychologically informed relationships with members, services, colleagues, and partner organisations.

Skills, knowledge, and experience vital to succeeding in this role:

• Passionate about and dedicated to ending homelessness sustainably.

• Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers and others.  

• Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation 

• Proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experienced homelessness. 

• Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.
• Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.
• Flexible and adaptable to change. 

• Strong team player, able to use own initiative and reflect on your own practice. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5th July 2026 at 23:59

Interview date and location: Tuesday 14th July 2026, in-person at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Interview process: Competency-based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Do you want to work in a role where you can support people to rebuild their lives?

We have an exciting opportunity for a Project Worker to join our teams in Southwark. This role is based in a Semi Independent service based across 12 sites within the Southwark borough.

In this role, you will work together with clients to identify their personal aims and ambitions and support them to make and carry out plans towards achieving them. You will also ensure the client can identify and access relevant services within the borough, whilst liaising with other statutory and voluntary agencies to ensure the appropriate support for clients.

Your role will specifically based across 2-3 sites but will be expected to visit the others as required to support the team.

We work with a Recovery Based Approach, tailoring support to each individual’s needs and goals.

About you

To thrive in the role of Project Worker you will have:

• A good understanding of the complex issues faced by homeless people or personal experience of homelessness yourself.
• A knowledge of or some experience of supporting vulnerable people through a process of change.
• Good interpersonal and listening skills; patience and resilience we will provide you with the knowledge and training, you need to work with clients in a holistic and person-centered way.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form. 

Closing date: 10am on 2 July 2026

Interview and assessments on: 22 July 2026

Do you have a passion for supporting people to rebuild their lives? 

We are looking for Assessment and Reconnection workers to join our excellent team in Hounslow. The Hounslow LIFE service is a large multi-site supported accommodation service that has a staff team of 31 supporting 86 clients, covering specialisms such as Homelessness, Substance Use and Mental Health.

This is an exciting opportunity to join our new Assessment Hub team at Apple Tree Cottage, providing rapid assessment and support into appropriate accommodation to clients over a 28-day period, ensuring those at risk of rough sleeping and homelessness can be directed to services suitable to their immediate, medium and longer term needs.  

In the role of Assessment and Reconnection worker you will: 

• Work with our clients on their road to recovery, by identifying their needs, helping them to access appropriate support and access suitable accommodation. 
• Provide thorough assessment of housing eligibility and support needs.
• Provide our clients with dynamic support to identify suitable accommodation and support them to obtain this.
• Have some housing management responsibilities as part of ensuring we deliver safe, high quality services.

About you 

To succeed in this highly rewarding role you would benefit if you: 

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself. 

• A creative and dynamic approach, with excellent communication skills, and the ability to build relationships and negotiate with a wide range of partners and external audiences. 

• The ability to operate in a fast paced environment and manage a varied workload and multiple priorities.

• Knowledge and understanding of the housing and support needs of people experiencing homelessness. 

However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives. 

Please note, due to the needs of all our services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays, and the role will be service based with no home working.

How to apply 

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. 

Closing date: 10am on 6 July 2026

Interview and assessments on: TBC

Salary: Grade B: £25,877.80 per annum. The band goes up to £26,257.79 per annum, however, this is dependent on annual performance reviews. Plus £650 Anti-Social Hours Allowance

Hours: Full Time, 37 hours per week, Covering Monday to Sunday. Shift working between 8am and 8pm, flexibility with aim to work hours over 4 days

Job Purpose:

To support the delivery of Oasis Community Housing’s Sunderland Emergency Accommodation Project. The service has six self-contained flats and operates 24-hour staffed supported housing for Adult Males who are experiencing homelessness. The project prides itself on being a Psychologically Informed Environment (PIE). We aim to provide accommodation and support that helps people find self-worth and the belief that they deserve a better future, supporting them in safe, positive transitions, providing holistic support to gain essential life skills, achieve health outcomes, to realise and achieve their aspirations, and reach their full potential, before moving them on safely and successfully. 

The Project Worker role is a great opportunity for someone who want to champion our mission to end homelessness. We are looking for someone who has a heart for the people we serve, we are looking for the type of person who would not just walk past a homeless person in the street and not want to reach out and do something.

Organisation Context:

Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives. 

Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of Oasis Community Housing. However, it will be an occupational requirement that a practising Christian is needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert. This is not one of those posts.

Safe Haven Sussex CIC is a non-profit community interest company that provides accommodation and support for vulnerable adults who were homeless or vulnerably housed. Safe Haven Sussex has 42 houses across the city, ranging from 3-8 bedrooms with shared communal facilities.

The role of the Support Coordinator is to provide floating support to our residents who are individuals deemed a low risk to themselves or others. The aim is to enable and encourage our residents to achieve their goals and gain the skills necessary to move on to live independently in the future.

Driving Licence Essential with Use of Car.

Full Specifications are available on request, however a summary of responsibilities are:

• Manage a caseload of approximately 20 service users, providing consistent and tailored support.
• Conduct thorough risk assessments and develop effective, individualised support plans.
• Maintain accurate, up-to-date records in line with organisational and regulatory standards.
• Address each service user’s needs holistically and signposting to relevant services, considering their physical, emotional, and social well-being.
• Develop personalised support plans that reflect the goals and preferences of each individual.
• Encourage and support service users in engaging with appropriate community services to aid recovery, personal development and build independence.
• Assist service users in creating budget plans.
• Collaborate with internal teams and external partners to connect service users with the most relevant services.
• Support individuals to attend appointments.
• Facilitate one-to-one weekly key work sessions and group activities, setting clear agendas and measurable outcomes.

A full driving license, use of a vehicle and business insurance for the vehicle is essential for the role.

Job Type: Full-time, Permanent.
Schedule: Monday - Friday (9am-5pm).

Benefits:

• Possible early finish on Fridays
• 25 days annual leave, plus bank holidays.
• Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support.
• Monthly wellbeing activities - such as badminton and bowling.
• Annual work and play away days.
• Office closed on bank holidays.
• Regular reflective practice sessions - dedicated time for staff to process experiences, share learning and support personal and professional growth.
• Refreshments.
• Training and development opportunities.
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Free or subsidised travel
• Health & wellbeing programme

Education:

• A-Level or equivalent (preferred)

Licence/Certification:

• Driving Licence and use of a car (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Last year, 124,000 young people approached their council for help because they were homeless or at risk of homelessness. The figure has risen year-on-year for eight consecutive years, highlighting the scale of a challenge that continues to affect young people across the UK. Yet we believe the resources, expertise and influence already exist within the built environment sector to help tackle youth homelessness. That is where LandAid comes in.

We bring together the UK property industry, harnessing its capital, assets, skills and networks to help end youth homelessness. We do this by awarding grants to frontline charities, providing financial support, brokering free professional advice and expertise, and creating opportunities for our partners to make a meaningful difference to the lives of young people.

The Chief Financial and Operating Officer plays a critical role in helping us achieve our ambitions. A key member of the Leadership Team, you will ensure we have the financial insight, operational effectiveness and governance frameworks needed to deliver our strategy successfully. A key priority will be to provide high-quality management information, analysis and forecasting that supports confident decision-making across the organisation.

You will also help us continue to strengthen our internal operations, driving continuous improvement and ensuring our systems, processes and technology support a more efficient, evidence-led organisation. Working closely with our Board committees, you will oversee financial stewardship, risk management and governance, helping to ensure LandAid remains resilient and well positioned for future growth and impact. Beyond finance, you will oversee our outsourced HR and IT functions, ensuring we receive high-quality and cost-effective support and have robust systems and policies in place, while also helping us continue our commitment to being an excellent place to work.

We are looking for a qualified accountant who brings senior finance leadership experience, either at executive director level within an organisation of similar scale or at deputy director level within a larger organisation. Experience within the charity sector would be valuable, as would knowledge of the built environment, capital investment or social investment. Most importantly, we are looking for someone who combines technical expertise with a collaborative leadership style; someone colleagues trust, learn from and enjoy working with.

Diversity in all its forms matters to us, and we especially welcome applications from qualified women, people who are from black and minority communities, who are LGBTQ+, who live with a disability, and/or haven’t been privately educated.

Our people are our greatest asset and you would be joining an exceptional team united by a shared commitment to ending youth homelessness. If that mission resonates with you, we would love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. 

Applications should include a CV and cover letter (no more than two pages), explaining your motivation for applying for the role, along with how you meet the Knowledge & Experience section of the Person Specification.

About The Role

Are you passionate about supporting individuals at immediate risk of rough sleeping and making a real impact on the lives of those experiencing homelessness?

Somewhere Safe to Stay, West London collaborates with seven West London boroughs' local authorities and outreach teams. Our team uses their expert knowledge, learning, and proven success to provide rapid response and intervention, ensuring no one has to sleep rough and helping our clients find their next long-term, stable home.

We are currently looking for a Night Reconnection Assistant to join our team, this role will:

• Work as part of a busy team environment working closely with those affected by rough sleeping. 

• Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks, such as implementing reconnection or assessment plans and supporting clients in to appropriate accommodation.  

• Work a 2 weekly rota pattern (Week 1: Mon, Tue, Sat, Sun
   / Week 2: Wed, Thu, Fri) 12.5 hour shifts.
   

About you

This role would be great for someone with an interest in developing key skills to build a career supporting people experiencing homelessness. You don’t need to have direct experience to succeed in this role, if you can demonstrate the below, your commitment and genuine desire to support people to transform their lives, we encourage you to apply! 

• Some experience of dealing directly with the public and/or customers in a busy service environment. 

• Good communication skills and the ability to work with others effectively to get things done. 

• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services. 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10 am on 30th June 2026 

Interview and assessments on: 7th July 2026

What we offer

· Excellent Development and Growth Opportunities

· A Diverse and Inclusive Workplace

· Great Pay and Other Benefits

Drive our funding and champion our mission through content and campaigns. Help us build a future where no one in Milton Keynes has to remain homeless - be the turning point in someone's story.

The Shelter MK is looking for a dynamic fundraiser and creative communicator to drive income growth, strengthen our brand, and build powerful partnerships that change lives. 

We’re open to one full‑time role or two part‑time specialists with experience and proven success in one or both specialisms. 

What you’ll do

• Lead fundraising across corporate, trusts and community income
• Build long‑term partnerships and a strong Trusts & Foundations pipeline
• Deliver impactful digital comms and compelling stories (internal and external)
• Grow our profile, influence local housing systems, and support advocacy
• Use data and insight to strengthen campaigns and cases for support

What you’ll bring

• Proven fundraising and/or communications experience
• We’re looking for people who are:
• Experienced in fundraising (corporate, trusts, or community for a minimum of 2 years) and/or
• Skilled in marketing and communications 
• Excellent writers and storytellers
• Confident relationship‑builders who can engage partners at all levels
• Comfortable using data to inform decisions and provide detailed progress reports
• Organised, focused, and able to manage multiple projects
• Passionate about preventing homelessness and supporting vulnerable people
• Experience in housing or homelessness is a bonus, not a requirement.

Why join us

• A supportive, values‑driven team based in the same office
• Flexible working and openness to job‑share
• A role where your work has real, visible impact
• Variety! As a small team we help each other so you could get involved in lots of new things

Apply with your CV and a short cover letter, telling us what you bring and whether you’re interested in the full‑time role or a part‑time specialist position — and your preferred hours. 

Unfortunately, we cannot provide visa sponsorship. We welcome applications from candidates who already have the legal right to work in the UK.

The Exempt Accommodation Support Service is based at our main hub in Digbeth but provides outreach support across the city. We are looking for project workers to provide flexible, person-centred support to people aged 25 years plus who are precariously accommodated, have a history of homelessness or who are at risk of becoming homeless. It will primarily be supporting people living in exempt accommodation who have support needs relating to substance use, physical health and mental health.

The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment.

This is a part office-based, part community-based role with a requirement to travel to accommodation providers and outreach sites. Travel expenses will be paid for any journeys undertaken.

Key tasks (selection of):

Provide a person-centred service to individuals, taking a psychologically informed approach, advising and supporting to ensure that clients are given choice and control about how their support is delivered.

Assist with practical support such as travel issues, settling into accommodation and addressing any immediate accommodation issues.

Ensure individuals have access to key services, including health care, substance misuse, and wellbeing services.

Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.

To support with timely reporting information regarding visits, support plans and session notes.

Assessment and Reconnection Worker

Hounslow

£36,095 - £39,861 

Do you have a passion for supporting people to rebuild their lives? 

Our client looking for Assessment and Reconnection workers to join their excellent team in Hounslow. The Hounslow LIFE service is a large multi-site supported accommodation service that has a staff team of 31 supporting 86 clients, covering specialisms such as Homelessness, Substance Use and Mental Health.

This is an exciting opportunity to join their new Assessment Hub team at Apple Tree Cottage, providing rapid assessment and support into appropriate accommodation to clients over a 28-day period, ensuring those at risk of rough sleeping and homelessness can be directed to services suitable to their immediate, medium and longer term needs.  

In the role of Assessment and Reconnection worker you will: 

• Work with clients on their road to recovery, by identifying their needs, helping them to access appropriate support and access suitable accommodation. 
• Provide thorough assessment of housing eligibility and support needs.
• Provide clients with dynamic support to identify suitable accommodation and support them to obtain this.
• Have some housing management responsibilities as part of ensuring they deliver safe, high quality services.

About you 

To succeed in this highly rewarding role you would benefit if you: 

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself. 
• A creative and dynamic approach, with excellent communication skills, and the ability to build relationships and negotiate with a wide range of partners and external audiences. 
• The ability to operate in a fast paced environment and manage a varied workload and multiple priorities.
• Knowledge and understanding of the housing and support needs of people experiencing homelessness. 

However, above all they are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives. 

Please note, due to the needs of all their services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays, and the role will be service based with no home working.

Closing date: 10am on 6 July 2026

Interview and assessments on: TBC

At Safe Haven Sussex, we are committed to supporting the wellbeing of our staff and understand the importance of promoting a healthy work-life balance. That's why, alongside an enhanced annual leave entitlement, increasing after each year of employment, we are also currently trialling a half day on Fridays to support our teams to reset and recharge.

Safe Haven Sussex CIC is a non-profit community interest company providing accommodation and support for vulnerable adults who have been homeless or vulnerably housed. The Seagull Project is a medium-support service providing housing for up to 40 residents across 7 properties in Brighton and Hove. The Seagull Project takes a harm-reduction approach, supporting individuals with a range of complex and multiple support needs, which may include the active use of substances.

The Seagull Project Manager will be responsible for overseeing the delivery of the service and manage a team of Support Coordinators, ensuring a high standard of person-centred and trauma informed support is consistently provided to residents. In addition, the Project Manager will be responsible for supporting the team to manage risk, enabling residents to live safely and are supported to work toward their goals. A comprehensive understanding of safeguarding procedures and risk management is necessary for this role.

Job Type: Full-time, 1 year contract with possibility of extension.
Schedule: Monday - Friday (9am-5pm).
A full driving licence, use of a vehicle and business insurance is essential for the role.

Responsibilities:

• Oversee the referrals and assessments process, working closely with Brighton and Hove City Council.
• Attend regular meetings with the Supported Housing and Commissioning Team, providing relevant updates about the service and residents.
• Support the welfare team with incidents and provide out of hours support on designated days, in line with the on call rota.
• Work in partnership with local services to provide comprehensive and holistic support.
• Ensure staff deliver support within a trauma-informed framework, aligning with the objectives of the Local Authority.
• Work toward organisational and Brighton and Hove City Council targets.
• Support the team to coordinate and accompany residents to key appointments, including but not limited to GP visits, recovery services and probation meetings.
• Manage a team of three Support Coordinators and a Team Leader, providing regular work reviews, casework supervisions and team meetings.
• Produce monthly reports about the service, to be shared with the Head of Service and Directors.
• Work collaboratively with the Finance Manager to address longstanding challenges relating to rent and service charge.
• To promote a harm-reduction approach to the management of incidents, with the aim of supporting residents to maintain their housing.
• Conduct critical incident debriefs and provide emotional and psychological support to the team, whilst signposting to the Employee Assistance Scheme and other relevant specialist support.
• Work with the team to create support plans and risk assessments, ensuring these are reviewed and updated regularly.

Experience:

• 1 year supporting vulnerable adults.
• 1 year experience leading, supervising or managing a team.
• Experience in a similar or related role, with a good understanding of the sector.

Benefits:

• Potential early finish on a Friday
• 25 days of A/L, increasing again after first year of employment.
• Employee Assistance Programme (EAP) - incudes access to short term counselling and wellbeing support.
• Monthly wellbeing activities - such as badminton and bowling.
• Annual team building event.
• Office closed on bank holidays.
• Refreshments.
• Training and development opportunities.

Assistant Support Worker

Hounslow

£28,683 - £29,487 

Are you passionate about making a lasting difference to the lives of vulnerable adults?

Our client looking for an Assistant Support Worker (known internally as Duty Worker) to join their team in Hounslow. The Hounslow LIFE service is a large multi-site service that currently has a staff team of 31 supporting 86 clients; covering specialism's such as Homelessness, Substance Use and Mental Health. The service focuses on supporting residents around their strengths and aspiration's for the future.

This is an exciting opportunity to join their new Assessment Hub team at Apple Tree Cottage, providing rapid assessment and support into appropriate accommodation to clients over a 28-day period, ensuring those at risk of rough sleeping and homelessness can be directed to services suitable to their immediate, medium and longer term needs. 

The role of a Duty Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide support and advice to clients. 

• The first point of contact at Reception or over the phone for clients and visitors
• Responsible for coordinating the Health and Safety within the service with the support of the Service Manager. 
• Expected to regularly participate in team meetings and other ad hoc project groups as agreed with the management and team of the project.

Please note, due to the needs of their services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

About you

You will have a passion for supporting some of the most socially excluded individuals in the borough and ensuring that they have access to the same opportunities as everyone else, within the wider community. To succeed in these rewarding roles you will have:

• Good communication skills with the ability to respond and interact effectively with residents and colleagues.
• Experience in following administrative procedures and maintaining clear and accurate records.
• Some experience of dealing directly with the public and/or clients or customers in a busy service environment
• Some experience of liaising effectively with a variety of people/agencies
• An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself

This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector.

Above all we are looking for inspirational, dedicated individuals; committed to our client's Recovery Ethos, and have a genuine desire to support people to transform their lives.

Closing date: 10am on 6 July 2026

Interview and assessments on: TBC