Homeless jobs

ABOUT CITY HARVEST

Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,

manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a

week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a

satellite site at New Covent Garden Market. City Harvest rescues food, people, and the

planet by diverting food waste and providing life-changing support to communities across

London.

Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to

food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects

supporting the elderly and socially isolated, social pantries, community kitchens, refugee

hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while

making a real difference.

ABOUT THE ROLE

The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.

Key stakeholder comms

• Brand management - responsible for all branded marketing communications, across socials, website, marketing materials, event presentations, media, and partner comms.
• Campaigns - creating content for various annual fundraising, volunteer, and food-sourcing campaigns.
• Digital campaign marketing.
• Content creation - design trusted content to achieve organic reach, with broad messaging to support department KPIs, volunteer and donor engagement
• Website management.
• Press coverage - reactive press office management, press release writing, image archiving.
• Run GDPR compliant email marketing campaigns.
• Internal comms – responsible for the staff newsletter.

KEY RESPONSIBILITIES

• Brand management
• Social media management
• Campaign management
• Newsletters - Mailchimp
• Content creation/ archiving
• Press office
• Creation of marketing materials
• Managing budget
• Website updating/editorial
• Managing third-party website support & SEO specialist

KEY DELIVERABLES

Collaboration

• Internal comms: Ensuring consistency in appearance, accuracy, and tone across all
• communications between departments.
• Newsletter management for internal comms and external stakeholders.
• External comms: Ensure CH is recognisable by partners and stakeholders, with a quality
• brand consistently applied across all materials, including its use by partner organisations.
• Manage stakeholder partnerships: PR, press releases, event materials, branding.

Support

• Cultivate good working relationships with all teams to ensure alignment with our core marketing and communication strategies.
• Assist all departments in their internal and external communications needs
• Ensure consistency and timely delivery of events and communications plans
• Orchestrate digital content strategies across all online platforms to drive traffic and engagement that translates to brand promotion and donor acquisition.
• Oversee the editorial calendar, including internal and external teams, supporting all department KPIs and campaigns.

Fundraising focus

• Assist in the delivery of the City Harvest fundraising strategy, including corporate partnerships involving charity of the year’s programmes and cause-related marketing campaigns.
• Showcase corporate partnerships across the website and socials to attract new business.
• Promote challenge events, individual giving campaigns and corporate volunteering.
• Work with the fundraising team on large annual campaigns such as The Big Give
• Understand and create impactful supporter journeys across awareness, engagement, donation and retention.
• Ability to tie communications directly to impact & income.
• External newsletter highlighting fundraising.

Campaigns

• Clear and compelling content creation to meet the needs of the organisation’s targets.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Balance short-term campaigns with long-term brand building.
• Plan timelines and content calendars.
• Deliver to deadlines often with last-minute changes.
• Ability to use data insights to inform decision-making and future approach/design.

Financial responsibility

You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.

Organisation-wide responsibility

• Comply with relevant equality and diversity policies, promoting a healthy working environment where all individuals are valued.
• Comply with relevant data protection policies, ensuring General Data Protection
• Regulations (GDPR) are considered when making plans and decisions.
• Work as part of a wider team, undertaking any other reasonable duties appropriate for the role that may be required by the organisation.

ABOUT YOU

• Sympathetic to and aligned with City Harvest’s mission.
• Emotional intelligence often involves working with sensitive topics, internal pressure and competing priorities
• All-rounder and self-starter.
• Creative and able to create content with ease.
• Ability to push back diplomatically and maintain boundaries even with leadership.

ESSENTIAL SKILLS & EXPERIENCE

• 3+ years’ experience in a similar role
• Strong time-management and organisational skills
• Experience with online community building
• Proficient with Canva
• Brand management experience
• Content marketing with GA knowledge
• Experience across a range of roles across the communications and marketing mix
• Strong copy writer and attention to detail
• Great ethical storytelling for supporter engagement
• Excellent interpersonal and communication skills and the ability to build healthy work relationships
• Ability to cope and work well with high work volumes, conflicting priorities and tight deadlines
• Problem-solving skills and positive, proactive "can-do" attitude
• Technological proficiency in relevant software – e.g. proficiency in Microsoft Office,
• Experience working with Outlook, and Google products etc.

DESIRED SKILLS & EXPERIENCE

• Communications & marketing experience gained within the third sector
• Fundraising communications experience or working alongside fundraising teams
• Experience of public relations
• Ability to interpret data analysis and evaluate campaigns
• Ability to assess and advise on any reputational risk, including sensitive stories and issues

QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST

• Charitable
• Compassionate
• Community-focused
• Aspiring
• Trustworthy
• Collaborative team player

JOB DETAILS

• Job Type: Full-time, permanent, Monday to Friday
• Hours of Work: 9-5pm / 40 hours per week (with a 30-minute unpaid lunch break each day)
• Salary: £37,500 per annum
• Place of Work: Hybrid, 2 days in the office (Unit 8, Acton Park Industrial Estate, London, W3 7QE)

City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.

We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.

At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Job Title: Lettings Officer (Internally this role is known as Coach (Landlord Liaison)

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Salary: £38,645 per annum

Contract: Fixed Term Contract till July 2027

About the role

As Landlord Liaison Coach, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. In addition, you will be managing your own caseload of homeless members and providing advice, guidance and advocacy. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Managing a caseload of homeless people and working towards case management standards
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 4th May 2026 at 23:59

Interview date: Tuesday 12th May 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

CARIS Families is a small charity that supports homeless families living in hostel accommodation in Camden and Hackney.We run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme and an Essentials Bank to ease family hardship.Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back some of the vital childhood experiences that homeless accommodation deprives children of. 

We are currently looking for a trainee playworker who is looking to build a career working with children to join our dedicated frontline play team.You do not need to have any formal experience of playwork, but you do need to be passionate about working with children and supporting them to achieve their potential, and to be able to demonstrate this through previous work or volunteering experience.

This is an exciting opportunity for the right candidate, offering a rare entry-level role which alongside providing plenty of on-the-job training, will also fully sponsor their training towards the Level 2 Diploma in Playwork following successful completion of the probationary period.

Our new Playworker will: 

Role Description 

• Help to deliver our hostel-based Kids Club’s play session for 0-16 year olds during term time in the London Borough of Camden

• Help to deliver our School Holiday programme during school holidays (in Camden, Hackney and the wider London area) 

• Support the running of our term-time Essential Bank programme, providing free household goods to families in hostels 

• Provide a warm and welcoming experience for children & their families attending CARIS Families’ services

• Engage with children in their play and learning experiences, through staff-led activities and supporting child-led play. 

Person Specification 

We are looking for someone at the start of their career (or a career-changer) who is: 

• Experienced in working or volunteering within a play-based setting, with children between the ages of 0-16.

• Enthusiastic about supporting children in their free play and facilitating adult-led activities that stretch and stimulate children in their development 

• Passionate about improving opportunities for disadvantaged children 

• Understanding of the varied needs of children and their families 

• Good communicators, comfortable with working with a wide range of service users and professionals 

• Able to work well as part of a team.

Salary: £14 per hour 

Contract: 12 months initially, with a three month probation period, and the possibility of extension beyond 12 months subject to funding.Training for the Level 2 diploma will commence after successful completion of the probation period.

Hours:12 hours across three days a week in term time (40 weeks a year), Mondays, Tuesdays and Thursdays.Please note on Kids Club days the working day ends at 6pm.One day a week (8 hrs) in school holidays (12 weeks a year), days variable.25 days per year Annual Leave (pro rata) with an additional week off over Christmas. 

Your pay will be equalized out across the 12 months of the year so you receive a consistent salary each month. 

About the Role

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need. 

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers.  This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards.  We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.  Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities. 

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week. 

We offer a wide range of employee benefits including:

Excellent annual leave entitlement 
Pension scheme
Employee Assistance Programme
Death in Service benefit 
Flexible working
Opportunities for training and professional development

Key Responsibilities

Advice Services

• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.

Service Development

• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments

Volunteer Management

• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.

Budgets, Monitoring & Evaluation

• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.

Other

• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity. 

One of two Outreach and Project Workers pivotal to the delivery of an exciting new Women at Risk (WaR) project which will support women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.

You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.   

You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.

This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.

Location: Sheffield and covering one other location TBC

Salary: Grade 7 - £49,488 per annum

Closing date: Sunday 17th May 2026 at 11.30 pm

Full time - 35 hours per week 

Join Shelter as a Managing Housing Solicitor, in our mission to drive systemic change and fight for Justice.

If you are a dedicated Solicitor with specialist knowledge in housing and homelessness law, and a strong commitment to addressing the housing crisis we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission as a Managing Solicitor to lead a team to defend the right to a safe and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives—they shape a fairer housing system.

About the role 

You will ensure you and your team will deliver high quality legal services and manage our Legal Aid Contract, with your main focus being on your own caseload and to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team, including but not limited to, independent file reviews (IFRs), time recording and good case management, as well as carrying your own caseload of housing litigation.

Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.

About you

1. You will be an experienced housing solicitor, court advocate, carrying your own caseload as well as managing and supervising others.

2.  You will have a minimum of 4 years post qualification legal practice experience

3. You will have supervisor status and have substantial knowledge of housing and homelessness law.

4. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout the England hubs, we are currently based in London, Plymouth, Dorset, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

Our teams are enthusiastic, driven and champions for fighting the housing injustice.  Our teams whilst generating an income also address the housing crisis.

Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. A holistic approach is taken to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness, supporting over 5000 people every year.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-4 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

Role: To engage Chatham’s diverse communities in the heritage of St John’s Chatham. This role will be
responsible for working with local community groups to develop and deliver activities and programmes
to involve young people aged 14 – 24 years old, low income families, older adults over 55 years old,
homeless and vulnerably housed people and local schools as part of the major community programme
at St John’s Chatham.

Principal accountabilities
● Through engagement with local community groups create a programme that results in St John’s becoming a multipurpose space for the local community.
● Develop, manage and deliver community engagement projects to interpret the history of St John’s, based on research gathered by the Research & Development Consultant.
● Work with the Volunteer & Training Co-ordinator to explore the potential for a community based café that is used as a centre for the local community to meet and learn new skills and make new friends
● Work with local community organisations to create programmes that support the development of skills, such as budgeting, cooking, gardening, English as a second language etc
● Create and maintain an arts and crafts area within the café of St John’s that inspires people to respond to the heritage around them
● In collaboration with the Research Development Consultant identify potential speakers and deliver a programme of talks about the heritage of St John’s, Waterloo churches and Chatham.
● Develop a programme of events to test if there is a market for evening events at St John’s, including but not exclusively, concerts, silent discos, film showing
● Develop and deliver, in collaboration with local community partners a regular programme of events for different audiences
● Facilitating positive and effective partnerships between community groups, public sector bodies and stakeholders to support the Activity Programme.
● Lead on the external communications for the programme via social media channels and local media where appropriate

3. Experience, knowledge and skills
The experience, skills and abilities, and general attributes sections below capture the desired
requirements of the ideal post holder. No specific qualifications are required for this role
however qualifications may be used as evidence of skills and experience as appropriate.

Experience
● Detailed knowledge of best practice in events management and community engagement is required.
● Developing relationships with diverse communities.
● Developing and delivering activities for and with diverse communities.
● Experience of working with Church Communities.*
● Relevant experience of working in heritage.*
● Have a good understanding of the social and economic issues affecting communities in Chatham.*

Skills and abilities
● Ability to work on own initiative and deliver to deadlines.
● Ability to develop and deliver engaging programmes with diverse communities.
● Budget management.
● Project management.
● Excellent communication skills with organisations and individuals.
● Ability to work as part of a team.
● Ability to deliver high quality and productive work.
● Ability to maintain accurate records.
● Working knowledge of standard software packages.
● Knowledge software for budgeting purposes.*

General attributes
● Willingness to undertake additional training as needed to support the delivery of the Activity Plan.
● The commitment to the protection of safeguarding of children, young people and vulnerable adults.
● All staff are required to uphold the employer’s policies and communicate with diverse members of the public.
● To undertake a Disclosure and Barring Service (DBS) check as required.
● Previous experience in church operations.*

*desirable but not essential.

For more information, please see the Job Decription attached.

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Holloway Road shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

 Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

We are looking to recruit an experienced HR Advisor to provide comprehensive HR support. You’ll play a key role in supporting the employee experience, providing top-notch support to all teams in the organisation and be comfortable working with all levels of seniority.  

Experience of employee relations will be pivotal in supporting the organisation as we transition to a unionised environment. As a trusted advisor, you will have sound employment law knowledge and be comfortable with challenging conversations, supporting managers with any issues such as sickness absence, capability or a disciplinary procedure. 

You’ll ensure that recruitment costs are kept to a minimum, work with recruitment managers to ensure vacancies are advertised following internal processes and ensure employment contracts are finalised before onboarding starts.  You'll also be happy using systems to assign training to new joiners and to existing staff, keeping records of courses and ensuring that safeguarding training is completed.

Bringing your experience of HR and a willingness and enthusiasm to the role,  you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.

Please refer to the job description for further information. If you have any questions please email us.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and, for this role, to undertake a basic DBS check.
 

Applicants must have the right to work in the UK. We are unable to sponsor visas.
 

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

How to apply

Send your cv and cover letter.  To ensure fairness at all stages of the process, please don’t send your application to any other email address at the Centre

Closing date for applications: Tuesday 5 May, 9am
Interviews will be held mid-May

Please note that a short test will form part of the interview process, if you are shortlisted details will be provided to you in advance.

If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.

Are you looking for a new challenge and a genuinely rewarding role?

We are seeking a dedicated and empathetic Floating Support Worker to join our Stopover Supported Housing team in Brighton & Hove.

Stopover provides the only female-specific supported housing for young women in Brighton & Hove and West Sussex. The service offers a pathway from high to low levels of support, giving young women aged 16–25 a safe and stable environment in which to rebuild their lives and move toward independence.

You will work primarily within our low-level floating support project, supporting young women who have often experienced trauma, abuse, mental health challenges, and housing instability. Your role will be to build consistent, trusting professional relationships and support residents in developing confidence, life skills and resilience.

Why Join Impact Initiatives?

Support for You
We understand the emotional demands of this work, and we prioritise the wellbeing of our staff. All team members receive:

· Regular wellbeing and reflective pathway sessions with an external psychologist

· Supervision and restorative circles facilitated by external professionals

· A supportive, experienced team environment where your voice is heard

A Healthy Work-Life Balance
Our structured rota is designed to support wellbeing and predictability:

· Work 3 days on, get 1 day off

· Work 4 days on, get 2 days off

· Alternate weekends off guaranteed

· Paid sleep-in shifts included

Room to Grow
There are clear progression opportunities within the team. Many Support Workers go on to become Senior Support Workers and develop specialisms in housing, safeguarding, or youth leadership.

A Role with Real Impact
This is a varied and enriching position. No two days are the same, and the effect of your work is often visible in short timeframes. You’ll be part of a team that makes a tangible difference in the lives of young women, every single day.

We’re Looking for Someone Who Can:

• Build trauma-informed, empowering relationships with young women aged 16–25
• Support residents to access education, employment or training
• Assist with personal and emotional matters such as health, relationships, and wellbeing
• Co-facilitate life skills sessions and support group activities
• Work within safeguarding, risk management, and confidentiality frameworks
• Work flexible hours on a rota that includes evenings, weekends and sleep-ins

Who You Are:

• You have experience supporting young people or vulnerable individuals
• You understand trauma-informed care and are committed to inclusive, non-judgemental practice
• You’re emotionally resilient, calm under pressure, and a strong team player
• You’re confident using IT systems and can maintain accurate, professional case records
• You’re reliable, flexible, and passionate about improving young lives

To Apply:

Please visit our jobs page to apply on the Impact Initiatives website

Additional Information:

• This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.
• Impact Initiatives is committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including those from underrepresented groups such as people with disabilities, LGBTQ+ people, and people from Black and minoritised communities.
• This post is exempt from the Rehabilitation of Offenders Act 1974 and subject to an Enhanced DBS check.
• We regret that we are unable to sponsor applicants who do not already have the right to work in the UK.
• All interviews will be held in person – we are unable to accommodate virtual interviews.

Closing date: Friday 1 May 2026
Interview dates: During week commencing Monday 11 May 2026

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Corporate Partnerships Manager sits within an ambitious and forward-thinking Fundraising & Communications team at an exciting point of growth, as we develop. This is a pivotal role for someone who is motivated not only by stewarding and deepening existing partnerships, but by actively driving new business and unlocking fresh opportunities for impact.

Based in Westminster, at the heart of power and industry, we are uniquely positioned to connect with businesses and organisations whose employees encounter the reality of homelessness every day—on their commute, on their lunch break, and on the streets around them. This role offers a powerful opportunity to inspire those organisations to take action, providing meaningful ways for them to respond to an issue that is visible on all our doorsteps.

We are looking for a dynamic and strategic relationship-builder who can both nurture a strong portfolio of current corporate supporters and proactively identify, secure, and grow new partnerships aligned with our mission. The successful candidate will play a central role in shaping and expanding our Corporate Partnerships function, with significant scope to influence direction, test new ideas, and deliver meaningful income growth.

This role will suit someone ambitious, creative, and results-driven—someone who thrives on developing compelling propositions, spotting opportunities, and turning them into long-term, high-value partnerships. You will bring a strong track record in corporate fundraising or partnerships, alongside a solutions-focused mindset and the confidence to translate sector best practice into tangible results. And you’ll be passionate about creating partnerships that deliver real social impact.

Salary: £44,181 - £50,461 (Scale Points 29-35)
Closing Date: Sunday 10th May
Interview Date: Tuesday 19th May

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Are you looking for a new challenge and a genuinely rewarding role?

We are seeking a dedicated and empathetic Resident Support Worker to join our Stopover Supported Housing team in Brighton & Hove.

Stopover provides the only female-specific supported housing for young women in Brighton & Hove and West Sussex. The service offers a pathway from high to low levels of support, giving young women aged 16–25 a safe and stable environment in which to rebuild their lives and move toward independence.

You will work primarily within our intensive-level support project, supporting young women who have often experienced trauma, abuse, mental health challenges, and housing instability. Your role will be to build consistent, trusting professional relationships and support residents in developing confidence, life skills and resilience.

Why Join Impact Initiatives?

Support for You
We understand the emotional demands of this work, and we prioritise the wellbeing of our staff. All team members receive:

· Regular wellbeing and reflective pathway sessions with an external psychologist

· Supervision and restorative circles facilitated by external professionals

· A supportive, experienced team environment where your voice is heard

A Healthy Work-Life Balance
Our structured rota is designed to support wellbeing and predictability:

· Work 3 days on, get 1 day off

· Work 4 days on, get 2 days off

· Alternate weekends off guaranteed

· Paid sleep-in shifts included

Room to Grow
There are clear progression opportunities within the team. Many Support Workers go on to become Senior Support Workers and develop specialisms in housing, safeguarding, or youth leadership.

A Role with Real Impact
This is a varied and enriching position. No two days are the same, and the effect of your work is often visible in short timeframes. You’ll be part of a team that makes a tangible difference in the lives of young women, every single day.

We’re Looking for Someone Who Can:

• Build trauma-informed, empowering relationships with young women aged 16–25
• Support residents to access education, employment or training
• Assist with personal and emotional matters such as health, relationships, and wellbeing
• Co-facilitate life skills sessions and support group activities
• Work within safeguarding, risk management, and confidentiality frameworks
• Work flexible hours on a rota that includes evenings, weekends and sleep-ins

Who You Are:

• You have experience supporting young people or vulnerable individuals
• You understand trauma-informed care and are committed to inclusive, non-judgemental practice
• You’re emotionally resilient, calm under pressure, and a strong team player
• You’re confident using IT systems and can maintain accurate, professional case records
• You’re reliable, flexible, and passionate about improving young lives

Additional Information:

• This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.
• Impact Initiatives is committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including those from underrepresented groups such as people with disabilities, LGBTQ+ people, and people from Black and minoritised communities.
• This post is exempt from the Rehabilitation of Offenders Act 1974 and subject to an Enhanced DBS check.
• We regret that we are unable to sponsor applicants who do not already have the right to work in the UK.
• All interviews will be held in person – we are unable to accommodate virtual interviews.

Closing date: Friday, 1 May 2026
Interview dates: During week commencing Monday, 11 May 2026