Homeless jobs
Do you want to work in a role where no day is the same and make a real difference to the lives of people experiencing homelessness in Oxford?
The Rough Sleeping Team in Oxford provide a rapid response service to support people at immediate risk of rough sleeping. We are currently looking for inspirational people to join the Somewhere Safe to Stay Service (SSTS) team as Assessment and Reconnection Workers where no day is the same. You will work as part of a busy, dedicated team while developing the necessary skills to:
- Provide direct support to people new to, or at risk of rough sleeping; working closely with individuals on assessment action plans which fully involves them in their recovery. To do this you will build positive working relationships with a range of services and individuals across Oxford.
- Work on the weekly shift rota including shifts from Mon – Fri 9am – 5pm, and some weekends and bank holidays where required.
About you
We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles. Why not give it a go by joining the team to support our clients on their recovery journey?
If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high quality person centred support to clients.
If you have a good understanding of the complex issues faced by homeless people and the ability to manage complex behaviours and to deal with people who may be in a difficult personal or emotional situation, we encourage you to apply!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 11 February 2026
Interview and assessments on: 25-27 February 2026
We’re eager to learn about the real you! That’s why we kindly ask candidates to avoid using AI tools when completing their application forms. Your unique experiences, skills, and abilities are what make you stand out, and we value authentic, personal responses that accurately reflect your experiences, skills, knowledge and abilities which reflect your story and potential.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The working hours for this post are Monday – Thursday 9am-5pm
Hackney Complex Needs Assessment Centre is a 17-bed Assessment Service supporting adult single people who are homeless or sleeping rough, many of whom have complex needs related to substance use, mental health, and physical health. Our service provides short-term, person‑centred support that identifies each individual’s holistic needs — including health, housing, reconnection to their home area, and immigration status — within an eight‑week period.
This role offers you the chance to help lead a dedicated and skilled team, while also driving forward key service areas that have a direct, positive impact on the people we support. It’s an excellent opportunity to further develop your leadership experience within a flagship service working with vulnerable adults with multiple and complex needs.
In this role you will:
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Line manage a team, supporting their professional development, wellbeing, and client‑facing work as part of a wider management team of five.
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Take responsibility for strategic development and partnership‑building across several priority areas.
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Play a vital role in the ongoing improvement of our service to ensure residents receive high‑quality, inclusive, and responsive support.
About you
We are seeking a motivated, creative and people‑focused individual with experience supporting vulnerable people and working within (or alongside) a service delivery team. If you can demonstrate the following, we strongly encourage you to apply:
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Strong communication and negotiation skills, with the ability to build positive, collaborative relationships with a wide range of internal and external partners.
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Excellent planning and organisational abilities, including managing your own workload and prioritising effectively.
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Knowledge and understanding of the housing and support needs of individuals experiencing homelessness.
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Experience motivating, supporting and empowering staff and/or volunteers to deliver high‑quality services to people with diverse and complex needs.
Above all, we are looking for someone who is passionate about our mission and committed to ensuring every person we support is treated with dignity, respect, and empathy.
St Mungo's are committed to creating a diverse and inclusive workplace and we encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 5th Feb 2026
Interview and assessments on: w/c 16th Feb 2026
*Advert may close early should we receive a sufficient amount of applications.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £28,808.00 per annum
Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for a Support Worker within one of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Hourly rate: £12.36 per hour
Location: Reigate, Surrey – fully on site
Contract: Full-time, working 38 hours per week
Closing Date: 10th February 2026
Start date: ASAP with consideration given to notice periods
Summary:
Keychange is a Christian Charity working in older people’s social care and homelessness support. Keychange provides care, support, personal development, and well-being services across nine sites in England, consisting of seven residential Care Homes for older people and two Housing Communities for women and young people, with an additional housing site in development. Our office in London provides a support function of central services to our communities to enable them to operate at the most effective level with a focus on delivering quality care and support.
Wayside Community is a 19-bed supported accommodation project in Reigate for women experiencing homelessness. Residents stay with us for up to 2 years and during this time we provide person-centred, trauma informed support to each resident, to enable them to achieve their goals and move on to sustainable, independent living.
About the Role
- This Support Worker role involves coordinating support for clients, helping women to identify their personal aims and supporting them to achieving their goals
- Providing dedicated person-centred support to clients, ensuring they access relevant services such as housing benefits and welfare benefits
- Conducting assessments with prospective clients and enrolling them in line with Keychange policies
- Liaising with other statutory and voluntary agencies to ensure the appropriate support for clients.
- Working as part of a team responsible for the day to day management of the house, and alongside clients, to provide a high quality, positive and safe place to live.
- To assess factors which could impact on the safety of clients or others, and to develop a management plan with the client and other services delivering relevant support.
- To accompany clients to visits and other services where appropriate.
- To update Wayside Community’s client database with all relevant information.
- Providing a warm and welcoming reception service for clients and other callers,
Who We’re Looking For
You will bring:
- Experience in helping people to identify personal goals and supporting them through a process of change.
- Experience of dealing with complex and difficult situations in relation to people.
- A sound understanding of the issues faced by people who are homeless or vulnerably housed and the difficulties they can experience.
- Supporting vulnerable people - Ability to maintain enthusiasm for a high level of contact with clients on a day to day basis and a non-judgemental approach to working with people with complex needs.
- Communication skills - excellent written and verbal communication skills with the ability to communicate effectively using telephone, face to face, written and electronic methods with a variety of different people
What We Offer
- £12.36 per hour
- 6 weeks annual leave plus bank holidays
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centered, values-driven culture
How to Apply
Please submit an up-to-date CV focused on relevant experience.
Please note that all applicants must have the right to work in the UK as we are unable to offer sponsorship for this position
Recruitment Timeline
- Deadline for submitting your application: 10th February 2026
- Interviews w/c: 16th February 2026
- Start date: ASAP with consideration given to notice periods
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Salary: £26,227.50 per annum pro-rated, plus £5023.71 London Weighting pro-rated
Location: Wimbledon Shelter shop
Contract: Fixed term contract ending May 2026
Hours: Part time, 22.5 per week
Closing date: Sunday the 8th of February at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Wimbledon shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.
You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The Head of HR is a new role for the organisation. Over the last few years, the organisation and our staff team have grown significantly. To enable us to achieve our mission to give all young people a home, it is crucial that we make a significant shift in our HR and people plans so that staff and managers have all the support they need to succeed in these challenging times. To do so, we need to make a strategic shift with our HR capacity, improve our people systems, and make NHYC a great place to work for our 70+ strong staff team. You will work closely with the Chief Operating Officer to develop and implement NHYC’s People strategy for 2025-2030, taking on a varied role around key areas of organisational development and HR operations. You will need to build strong and trusting relationships with staff from across the organisation and act as a key advisor to the Executive Team.
We are happy to consider candidates taking their first step into leadership and we will consider exceptional part time candidates to ensure we find the right person or people for the role. We particularly welcome candidates from Black, Asian and minority ethnic communities as these are overrepresented communities in our services and yet underrepresented within our leadership.
- Permanent, full-time role in our Leadership Team (part-time considered)
- Salary: £46,800 (salary scale £46,800-£52,000)
- Deadline to apply: 9am, Wednesday 11 February 2026
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
We are recruiting for 2 Shop Supervisors to be based at our Finsbury Park or Islington shop.
Finsbury Park: 19 Stroud Green Road, London N4 3FB
Islington: 211 Upper Street, Islington, London N1 1RL
About the role
We have a fantastic opportunity for Shop Supervisors to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Thursday 5 February 2026 at 23:59
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help ensure essential goods reach people facing real hardship. Join a small charity with big impact and play a hands-on role at the heart of our operations.
At Goods For Good, we redistributed donated clothing, footwear, bedding and essential items from manufacturers, retailers and industry to charities supporting people in crisis across the UK and around the world. This role is about making that happen, day in, day out.
We’re looking for an Operations & Logistics Supervisor who is practical, organised and motivated by impact. Someone who is happy to roll up their sleeves, keep things moving, and take pride in making sure goods reach the right place, at the right time, in the right condition.
You’ll be part of a small, committed team, with real visibility across the organisation and exposure to all aspects of charity operations. From managing stock and overseeing warehouse activity, to working with volunteers and liaising with charity partners, this is a varied role where no two days are the same.
The role is based in Watford, with regular travel to our partner warehouses in Northampton and Biggleswade. You’ll oversee stock movement across all sites, support consolidation and dispatch, and help ensure our systems, records and processes are accurate and effective. Your work will directly support frontline charities responding to poverty, displacement and crisis.
This role would suit someone who enjoys responsibility, thrives in a practical environment, and wants to see the tangible results of their work. There is also genuine scope to grow the role over time, depending on your strengths and interests.
If you’re looking for a role where your organisational and logistics skills directly contribute to dignity, relief and positive environmental impact, we’d love to hear from you.
All applications should include a CV and a cover lettering highlighting how you meet the job role description. Candidates will be considered on a rolling basis so the earlier the better.
We redirect quality surplus essentials to people in crisis in the UK and globally, tackling waste and delivering dignity and hope.
The client requests no contact from agencies or media sales.
Premises Officer/Maintenance Person – Oasis St Martin’s Village
Fixed Term 1 Year Contract, full-time post, 40 hours per week (1 FTE), inclusive of breaks
Working Pattern: Some shift work may be required (across 7.30am until 9pm)
Salary: £30,766 per annum (including London Weighting)
Premises Officer/Maintenance Person – Oasis St Martin’s Village
Oasis’ mission is to build stronger communities. Oasis St Martins Village is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.
Our vision is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.
Our work is based around the principle that “it takes a village to raise a child”.
This role will help deliver the Oasis St Martins Village aims and mission by ensuring the provision of an efficient and effective site and facilities service, aligned with the ethos and values of Oasis St Martin’s Village.
What will you do?
This newly formed role will be embedded within the site management team. To be successful in this role, applicants will be required to:
- Assist the Senior Premises Officer with maintenance tasks as required to ensure a safe and effective working environment. Must be able perform basic repairs (plumbing, carpentry, painting, changing locks etc.)
- Assist with water testing, testing of alarms and other routine tasks as directed.
- Set and un-set the site alarm systems when required.
- Assist with the opening and closing, unlocking and locking of the site gates and buildings, including evening and weekend use.
- Be responsible for the security of the site when on duty including the locking of all doors and windows.
- Assist the events manager with delivery of events, particularly during evenings and weekends.
- Assist with the cleaning of the site as and when needed.
- Assist with room setup and moving of furniture safely. This includes preparing spaces to host events and functions, packing down and cleaning afterwards. And to service ongoing regular lettings.
What will you get in return?
- A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
- A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
- Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages) to the email address provided on our website or via Charity Jobs.
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Officer will play a key role in the Fundraising and Communications team driving income from Events & Community as well as assisting with wider income generation and supporter care activities.
We are a small but mighy team at Doctors of the World UK. Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. As well as running medical programmes across the globe we also support people excluded from healthcare in the UK and advocate for their rights.
Interviews will be held on Friday 20th February.
Please note interviews will be held on Friday 13th February.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
We are seeking an Assistant Manager to play a key operational role at our Sunderland Hub. Supporting the day-to-day running of services that help people facing social exclusion rebuild confidence, skills, and stability.
This is a mission-driven, hands-on role combining coordination, leadership and frontline delivery. You will work closely with the Hub Manager and wider team to ensure the hub operates smoothly, safely and with purpose, while supporting individuals to engage in meaningful activity and community life.
About Handcrafted
Handcrafted works with people who have experienced exclusion, homelessness and disadvantage, offering practical opportunities to rebuild confidence and independence through creative projects, training, and community.
Our work is rooted in values of:
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Creativity everyone can make something to be proud of
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Empathy walking alongside people through challenge
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Empowerment supporting people to take back control
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Community building belonging and shared purpose
These values shape how we work with residents, trainees and one another.
The Role – Assistant Manager (Sunderland Hub)
As Assistant Manager, you will be central to the smooth running of the Sunderland Hub. You’ll support the Hub Manager in coordinating staff, activities and services, while maintaining a welcoming, organised and supportive environment.
This is a varied role combining operational oversight, hands-on delivery, administration and people support.
Key Responsibilities:
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Support the Hub Manager in the day-to-day operation of the Sunderland Hub
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Help coordinate staff, volunteers, activities and community sessions
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Provide hands-on support to residents and trainees as needed
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Assist with planning and delivery of workshops, shared meals and group activities
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Act as a welcoming and reliable point of contact for people accessing the hub
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Support record keeping, reporting and compliance requirements
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Assist with ordering supplies, processing expenses and basic financial administration
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Help oversee housing-related processes and liaise with relevant teams
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Promote a safe, inclusive and well-organised environment at all times
(Full responsibilities are detailed in the recruitment pack.)
Who We’re Looking For
We’re looking for someone who is organised, proactive and people-focused, with the confidence to take responsibility while working collaboratively.
You will ideally bring:
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Experience working in a support, community or care-based setting
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Strong organisational and communication skills
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The ability to manage competing priorities calmly
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Confidence supporting people with complex needs
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An understanding of safeguarding and professional boundaries
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A values-led approach aligned with Handcrafted’s ethos
Experience in housing, support services or community delivery is desirable but not essential.
Why Join Handcrafted?
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Be part of a well-established, values-driven organisation
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Play a key operational role in a growing hub
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Work alongside a committed, supportive team
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Help create real change for people facing exclusion
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Access training and development opportunities
Safeguarding
Handcrafted is committed to safeguarding and promoting the welfare of children and vulnerable adults. This role is subject to an Enhanced DBS check.
We are looking for a Key Support Worker to join Hummingbird Homes, a new and innovative supported accommodation model for young people aged 16/17 leaving care.
Be part of something genuinely differen
This is not a traditional support role. As a Key Support Worker, you will be part of a small, committed team offering relational, trauma-informed support to young people at a crucial point in their lives, helping them move towards independence with stability, dignity and hope.
Hummingbird Homes has been designed to bridge the gap between care and independent living, offering young people their own homes alongside consistent, trusted adult support in a nearby Support House.
Our Values
Everything we do at Handcrafted is shaped by our values. We are a Christian charity, and while we do not expect service users to engage in faith-based activity, our work is grounded in the following principles:
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Creativity Everyone can make something to be proud of
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Empathy We walk alongside people through challenges
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Empowerment Everyone can learn to take back control of their life
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Community We accept people as they are and support one another
These values underpin the way our Key Support Workers build relationships, respond to need, and create safe, supportive environments.
About the Role
As a Key Support Worker, you will play a central role in supporting young people living in Hummingbird Homes. You will work relationally and practically to help each young person develop the skills and confidence they need to move forward.
This is a hands-on, people-centred role that combines emotional support, safeguarding, practical life skills and community building.
Key Responsibilities:
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Build trusted, consistent relationships with young people aged 16–17
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Provide day-to-day support within the Hummingbird Homes model
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Support young people to develop independent living skills
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Maintain a safe, welcoming and supportive environment in the Support House
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Contribute to care planning, risk assessments and support reviews
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Work collaboratively with social workers, local authorities and partner agencies
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Support young people during challenging moments and periods of crisis
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Participate in rota-based working, including evenings, weekends and on-call
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Maintain accurate records and contribute to safeguarding and quality assurance
(Full responsibilities are detailed in the recruitment pack.)
The Support House – A Core Part of the Role
This role includes your accommodation made available rent-free for the better performance of this role
- A base for staff while on shift or on call
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A safe and welcoming space for young people
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A hub for community activities and relationship-building
Who We’re Looking For
We’re looking for someone who:
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Has experience supporting vulnerable young people or care leavers
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Is emotionally resilient, calm and able to build trust
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Understands safeguarding and trauma-informed practice
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Can work flexibly, including evenings and weekends
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Shares our values and is comfortable working within a Christian ethos
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Is committed to helping young people grow in confidence and independence
A full UK driving licence and Enhanced DBS are required.
Why Join Handcrafted?
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Be part of an innovative, relational model of care
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Work within a values-led organisation making real impact
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Join a supportive, close-knit team
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Receive ongoing training and development
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Play a meaningful role in transforming young people’s futures
The client requests no contact from agencies or media sales.
Do you know someone passionate about volunteering and community development? We're looking for a Volunteering Brokerage Coordinator to join our small but mighty team.
This role is perfect for someone who wants to make a real difference - connecting volunteers with causes they care about, supporting community groups to build their volunteer programmes, and championing the value of volunteering across Waltham Forest.
Please submit:
• A comprehensive CV (maximum 3 pages)
• A supporting statement (maximum 2 pages) addressing the person specification and explaining your interest in the role
• A completed equality monitoring form
The client requests no contact from agencies or media sales.
Are you passionate about bringing people together to create change? As Community Fundraiser at New Citizens’ Gateway, you will inspire local communities, faith groups and supporters to stand alongside refugees and people seeking asylum. Your work will directly fund vital services that offer safety, dignity and hope to people rebuilding their lives in the UK. From energising community-led events to growing individual giving, you will turn compassion into action and ensure our work can reach even more people in need.
Benefits included:
- Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)
- 6% employer pension contribution to help you plan for the future
- A friendly, inclusive and supportive team culture
- Meaningful work that makes a genuine difference to refugees and asylum seekers
- Regular supervision and ongoing support in a collaborative environment
- Flexible working approach, including occasional community and event-based work
This role is perfect for someone who believes in the power of community, thrives on connection, and wants their work to make a visible, lasting impact. Interview Date: 12/02/2026
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
This is a challenging, exciting and rewarding role for a highly motivated, enthusiastic and pro-active fundraising professional with a strong background in community engagement and communications. You will continue building the public profile of St Petrock’s and be responsible for generating the income needed to run and further develop our vital and life-saving services.
About St Petrock’s (Exeter) Ltd: St Petrock’s is Exeter’s local, values-led and much-loved homelessness charity, created and supported by the local community to provide vital services for rough sleepers and other people experiencing homelessness, and those at risk of homelessness in Exeter. For more details, please visit our website.
About the role: You will be creative, self-motivated, conscientious and energetic, and have superb interpersonal and communication skills to engage effectively with a wide range of people and build the supporter base of St Petrock’s. You will have strong project and event management skills to lead on major fundraising campaigns and events such as our annual Christmas fundraising video campaign, the Big Night Out sponsored sleepout, and the Big Night In fundraising dinner, along with the imagination and drive to develop a full programme of public fundraising challenges and events. You will also have the knowledge and drive to develop legacy giving and major donor programmes and, supported by the Fundraising and Communications Officer, will be responsible for our social media platforms, website, media relations, and other external communications.
You will be primarily based at the St Petrock’s homelessness centre, with the opportunity for some hybrid working (at home or at local co-working venue). Given the nature of the role, it is essential that you have a suitably insured vehicle and are able to attend meetings and events outside normal working hours to share about St Petrock’s as needed.
Applications:For more detail (including a full Job Description & Person Specification) and how to apply, please download the Job Pack from our website or in the ad attachments.
To complete your application, please send us your CV, covering letter and a disclosure form as per the details in the Job Pack, outlining why you feel you are an ideal candidate for this post.. (These can also be emailed to us following the details in the pack).
Closing date for applications: Monday 16th February 2026 at 9am
Please contact Peter Stephenson, Chief Executive via the contact details in the Job Pack if you would like to have an informal discussion before applying (including a contact phone number if you would like to arrange a call back).
St Petrock’s is fully committed to safeguarding the welfare of vulnerable adults and children. We use “safer recruitment” practices throughout our recruitment processes, and all successful candidates will be subject to the highest level of DBS check that is legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check. Applicants should understand that a criminal history will not necessarily bar applicants from this role but will be subject to risk assessment.
Please see our attached JOB PACK for full details of the role, including a full job description and person specification.
TO APPLY, please include your CV, full covering letter (including the details requested in the job pack).
We will also send you a disclosure form to complete on application, in line with the safeguarding requirements for this role. These documents can also be emailed to us as per the details in the Job Pack.
Thank you for your interest in our work.
Best wishes
We exist to stand with & for people experiencing homelessness. We will not give up until everyone in the Exeter area can enjoy a place to call home.



The client requests no contact from agencies or media sales.