Homelessness and housing advice manager jobs

Ref: LSC-261

Are you a proactive, collaborative and compassionate individual with a proven record of supporting young people with housing support and tenancy sustainment? 

If so, St Giles Trust is looking for a Floating Support Caseworker to join our team at our Lambeth project, which offers support to source and sustain accommodation for young adults aged 18-25 who have been homeless or have care experience. We provide support with life skills, benefits, ETE and all aspects of the pathways to resettlement.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Working as part of a multi-disciplinary team, our Floating Support Caseworker will be expected to provide essential support, advice and advocacy to young people on accommodation-related needs, including homelessness prevention. You will produce support and risk management plans based on assessments, promoting inter-agency collaboration in the assessment and planning process, and ensure all monitoring information and evidence is being recorded and collated in line with agreed processes and procedures.

We will also count on you to deliver a holistic support service which will involve providing practical help that includes housing support, attending appointments, ETE guidance, benefits, budgeting, utilities and court attendance. Developing and maintaining relationships with partner agencies, including police, probation, children’s services and local authorities, is also a key aspect of this role, as is ensuring you close cases efficiently and positively.

What we are looking for

• Experience of using support plans to enable young people to successfully access and sustain accommodation and support services
• Substantial experience of providing support, advice and advocacy and communicating needs to professionals
• Experience of working as part of a multi-agency team
• The ability to work with people who have multiple and complex needs
•  A knowledge of housing legislation for young people
• Excellent interpersonal, relationship-building and communication skills, both verbal and written.

Please note this role requires an Enhanced Adult DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 04 May 2026 at 9am. Interview date: w/c on 11 May 202

Paralegal

Salary: Grade 2 - £28,639 per annum 

Location: Birmingham 

Contract: Permanent

Full time – 35 hours per week

Closing date:  Tuesday 14th April 2026 at 11.30 pm

Please note this role is being advertised as a Paralegal but on appointment the job title will be Legal Adviser.

We are looking for an enthusiastic individual with legal experience to join Shelter as a Paralegal/ Legal Adviser and help us deliver an effective service for people experiencing housing issues in Birmingham. This is an exciting opportunity to play a key part in standing up to the housing emergency.

About the Role

You will support our solicitors to maintain an active caseload, enabling our clients to enforce their housing rights while ensuring a high standard of client care. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation and making sure time recording income targets and professional and quality standards are met. You will work closely with the team in Birmingham Hub to continuously improve and integrate our services.

About you

You will need a good understanding of Civil Procedure Rules, be able to write reports and meet financial targets, as well as being able to provide a good standard of professional service and client care. You will have excellent communication skills, both in writing/drafting and face-to-face along with proficiency using case management systems and time recording. If you have housing law experience and Legal Aid/ CCMS this would be an advantage but is not essential. You enjoy collaborating as part of a team and are able to encourage and support colleagues to meet Shelter’s strategy.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

Our Legal team is based around England and is made up of over 100 people, delivering housing advice and litigation services for our clients. Working closely with other teams in Shelter Services, we take referrals from them including certified litigation work, controlled work and Housing Possession Court Duty Schemes.

In Birmingham Hub we specialise in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered. 

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: While not required to be based in London, this role does require a regular presence in our London office and pan London sites, with a minimum of one day per week onsite. Home working is available in line with Crisis’ Hybrid Working Policy. Occasional travel may also be required to other locations across Crisis.

Roles: We are currently recruiting for two permanent vacancies.

About the role

Crisis is recruiting 2 x People Advisors to collaborate with a variety of Directorates including Client Services, Commerce and Enterprise, People and Resources, and Policy and Social Change. The roles will work closely with other People Team colleagues to enable the People and Culture function to boldly deliver an excellent service to Crisis’s managers and people.

These are varied and exciting roles, with a primary focus on managing employee relations caseloads, alongside opportunities to contribute to People and Culture policies, wellbeing initiatives and project work to make a positive impact across the directorates you support.

As a People Advisor, you will be given autonomy to apply your expertise in employee relations, engagement, and people policy to provide customer focussed, pragmatic, and credible advice to managers ensuring equitable practices throughout as priority. These are fantastic opportunities in a supportive and friendly team!

About you

To be successful in these roles you will have experience of advising on a range of employment areas. You will be able to demonstrate how you’ve advised and supported managers through, sometimes complex ER issues, to reach a resolution. You will be confident in your knowledge, ability and interpretation of employment law and best practice, and comfortable building relationships with colleagues, to provide appropriate challenge. You will be interested in shaping People and Culture policy and implementing modern practices.

It would be desirable for one of the roles if you have experience of providing People (HR) support in a charity retail environment with the ability to travel and meet with our managers on site across our London shops and warehouse. Both roles will support some of our client services across the UK so occasional travel to some of our regional locations would be required to support the leadership teams on site.

If this sounds like you and you want to help deliver our People Team advisory service at this exciting time, we want to hear from you.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 15th April 2026 at 23:59

Interview date and location: Wednesday 29th April 2026 – Online via Microsoft Teams

Interview process: Competency-based interview + written task.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email  our Talent Acquisition team who will contact you to discuss how we can help. (Contact details on our website)
 
Registered Charity Numbers: E&W1082947, SC040094

Join us and help transform lives.

We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives.  This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.  

As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care.  A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.

Please refer to the job description for further information.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

First interviews: 27 April 2026

22.5 hours per week / permanent / £27,110 per annum, pro rata / working at our central office in Hove, East Sussex (working pattern to be discussed at interview).

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

We are looking for an Income and Property Administrator to join our Income and Property Management team.

In this role, you will support the effective management of key housing and property functions by maintaining accurate records relating to rent collection, lease and housing management, resident information, and property compliance. You will ensure that all internal systems remain accurate, consistent, and up to date, including:

• Rent and former tenant arrears accounts
• Lease and housing management information
• Resident records
• Property and compliance data

This is a dynamic and collaborative role, working closely with Income Officers to build strong communication links across the service. You will provide essential administrative support with rent arrears cases and liaise with appointed Debt Management Agents where required.

You will be part of a small, dispersed Income team within Housing and Property Services. The team comprises the Income Team Leader, two Rent Officers, a full‑time Income & Property Administrator, and this vacant post.

Working alongside our Supported Housing services, the Income team is responsible for the effective collection of the organisation’s rent and associated property charges, contributing directly to the sustainability and impact of our housing services.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

We are looking for an enthusiastic individual who can work both independently and as part of a team. Ideally, you will have experience in a busy and varied administrative role, with strong digital skills and confidence using the Microsoft Office 365 suite.

You will already have experience in a broad administrative position and be competent in using software applications, including MS Office and rent or payment‑related databases. Strong communication skills are essential, as you will be engaging with colleagues and external partners at all levels. You will be self‑motivated, able to use your initiative, and capable of managing and prioritising your workload effectively.

An eye for detail is important, along with demonstrable experience in reconciling data and handling financial information accurately. In addition, you will have a basic understanding of the key risks, challenges, and opportunities faced by young people that may impact their ability to pay rent, as well as a basic awareness of supported housing.

CLOSING DATE: Sunday 12 April 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Building Safety Manager

Location: London
Salary: £60,000 - £68,000 per annum

We are recruiting on behalf of a well-established Housing Association based in London for a Building Safety Manager to take a leading role in ensuring resident safety and full compliance with current and emerging building safety legislation.

This is a key appointment within the organisation, offering the opportunity to shape and lead building safety strategy across a varied residential portfolio, including higher-risk buildings, and to act as a central point of accountability under the Building Safety Act.

The Role

Reporting into senior leadership, the Building Safety Manager will be responsible for developing, embedding, and maintaining robust building safety management systems. You will ensure that statutory obligations are met, risks are effectively managed, and residents are engaged and informed.

Key responsibilities include:

• Acting as the organisation's lead professional for building safety and compliance

• Implementing and maintaining Building Safety Cases and Safety Case Reports

• Managing and maintaining the Golden Thread of information

• Ensuring compliance with the Building Safety Act, Fire Safety Act, and associated regulations

• Leading on fire and structural safety risk management across the housing stock

• Liaising with the Building Safety Regulator, Fire and Rescue Services, and other external bodies

• Providing expert advice to senior leaders, boards, and operational teams

• Supporting resident engagement and transparent communication on building safety matters

About You

The successful candidate will bring strong technical knowledge, regulatory understanding, and the ability to operate confidently in a highly scrutinised environment.

You will likely have:

• Significant experience in building safety, fire safety, or compliance within social housing or a regulated property environment

• Strong working knowledge of the Building Safety Act and related legislation

• Experience managing higher-risk buildings and safety case documentation

• The ability to influence and challenge at senior level

• Excellent stakeholder management and communication skills

Relevant professional qualifications (e.g. fire safety, building safety, construction, surveying or risk management) are highly desirable.

What's on Offer

• Salary of £60,000 - £68,000 per annum

• Hybrid working arrangements

• A role with genuine influence on resident safety and organisational strategy

• The opportunity to work with a values-driv

About the role:

At Single Homeless Project, we believe every young person deserves the chance to build a life beyond crisis. As our Young Person’s Psychotherapist, you’ll play a vital part in making that happen. Working within our in house Psychotherapy team, you’ll provide one-to-one psychotherapy and co-produced psychoeducation groups for young people aged 16–25. Your work will focus on prevention, helping young people make sense of their experiences and build the tools to manage life’s challenges before they reach breaking point.

You’ll be part of a multi-disciplinary team offering a psychologically informed service - collaborating closely with support staff, managers and other professionals to create safe, empowering spaces where young people can explore their emotions, relationships and aspirations. From helping a young person understand their experiences of trauma, racism, poverty, family violence and parental substance to facilitating group discussions on understanding their emotions, assertiveness and boundaries in relationships. 

This is a chance to use your clinical skills where they matter most - in a dynamic organisation that’s committed to growth, reflection and learning. You’ll be supported with regular supervision, access to professional development, and opportunities to shape how psychotherapy continues to evolve across SHP. Join us, and help us break cycles, ignite change and create new possibilities for London’s young people.

About you: 

• Experience providing in-person psychotherapy sessions as a qualified Psychotherapist or Psychologist for a minimum of 2 years including substantial post-qualification experience with young people. 
• An understanding of complex support needs, including but not limited to mental health issues, complex trauma, substance use, youth offending and physical ill health, along with the potential barriers to engagement with services both residential and in the community. 
• An understanding of psychologically informed environments (PIE) and how service development can be achieved in collaboration with clients, staff team and service management. 
• Experience of facilitating team led clinical case discussion, providing staff psychological support and critical incident de-briefs.
• Experience of building trust with young people who may be wary of professionals and create a safe, supportive space. 
• A commitment to ensuring equality of access to psychological and psychosocial support to young people who face multiple systemic barriers, with the aim of involving young people in shaping their own support and outcomes. 
• You’re organised, communicate clearly, and committed to inclusive, anti-discriminatory practice in all you do. 
• BCP, BPS or UKCP registration or full BACP accreditation.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 12th April 2026

Interview date: Monday 20th April 2026 at our Head Office in Kings Cross or a Young Person's service in Greenwich. 

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

HopeWorks is a community‑focused charity dedicated to improving the lives of the homeless, those in our supported accommodation, and those seeking resettlement in the UK. We are passionate about delivering high‑impact support and ensuring every pound we receive makes a meaningful difference. 

As our Finance Officer, you will play a key role in ensuring the smooth financial running of the organisation. You will be responsible for maintaining accurate financial records, supporting budget planning, managing day‑to‑day transactions, and helping produce financial reports that support strategic decision-making. This role is perfect for someone who has finance experience in the charity sector, is highly organised, confident with IT packages, numbers and financial analysis, and motivated by the vision and values of HopeWorks.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

The Critical Time Intervention (CTI) Worker will provide person centred assistance during the transition from custody to community integration. By following the Critical Time Intervention model the CTI Worker will collaborate with a range of services to enable the individual to access them and use a range of appropriate interventions to assist the individual to become more independent and connected.

We are bold with a culture of continuous improvement and there will be opportunities to contribute to ensure we are providing the best possible service. This also combines with an equitable approach to ensure that any systemic barriers are challenged and that the voices, experiences and stories of people navigating this transition are heard. The impact of this work will continue to build on the evidence that the CTI service ends homelessness.

About you

• Being person centred to build relationships, use assessments and develop goals and actions that are based on what is important for the individual.
• Working within the principles of the Critical Time Intervention model and understanding the challenges faced in the transition from custody to community integration.
• Building and maintaining good working relationships within HM Prison & Probation Service and other organisations to assist with receiving referrals, signposting, making external referrals and advocacy.
• Promote engagement with co-production opportunities within the service as well as actively seeking feedback on service delivery and improvement from the people accessing the service.
• Using reflective practice, caseload management meetings and personal development opportunities to deliver a quality service and work within the values of Crisis.
• Being able to identify and manage safeguarding concerns utilising a range of communication methods.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%.
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly.
• And more! (Full list of benefits available on website).

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 22 April 2026 at 23:59

Interview process: Competency-based interview followed by a service user panel interview

Interview date and location: Wednesday 6 May 2026 in-person at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA14DQ

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Salary: £57,347.50 
Location: Old Street, London (with flexibility to work from home)
Contract: Permanent
Hours: Full time, 35 hours per week
Closing date: Thursday the 9th of April at 11:30pm

Lead the growth and direction of Shelter’s New Corporate Partnerships, combining strategic oversight with hands-on pipeline development and team leadership.

This role offers the opportunity to shape partnerships, drive income, and play a key part in delivering our corporate fundraising ambitions, if this sounds like you read on apply for the role.

About the role

Working closely with the Head of Corporate Partnerships and the Lead for Account Management, you  will help shape the overall direction of the Corporate Partnerships team. This includes income and budget management, role modelling key behaviours, and deputising for the Head of Corporate Partnerships when required.

About you

The Lead - New Corporate Partnerships role will provide daily personnel support to the Senior Manager, Manager and Executive within their pillar assisting with pipeline development and problem solving. The Lead for NCP will manage and cultivate a pipeline of their own whilst also working with the Head of Corporate Partnerships in developing, monitoring and reporting on the Corporate New Partnerships strategy and cross-team decisions

The lead role will help to the drive the corporate teams strategic priorities finding innovative ways to maximise income from corporate prospects and partners. The role combines hands-on fundraising and prospect development, with team leadership around development of plans and budgets. 

The role will require you to deputise for the Head of Corporate Partnerships at times when demands across the teams require this including at external partner events and meetings.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave plus bank holidays, flexible working practices, a competitive pension scheme, salary sacrifice options and a sector-leading Life Leave policy, including up to five volunteering days per year. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Apply to be part of our team and be the change you want to see in society.

How to apply 

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement addressing the criteria outlined in the About you section of the job description. Responses should be no more than 350 words per criterion and should follow the STAR format. Please ensure you demonstrate how you address the following behaviours throughout your application:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision-making
• We create change aligned to our strategy

Any applications submitted without a supporting statement will not be considered. 

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. 

This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. 

Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. 

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. 

About the team 

The Income Generation Directorate at Shelter comprises of the five departments, delivering a mature fundraising programme that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income each year, of which a high percentage is unrestricted. 

Our Corporate Partnerships team is split into two areas - New Partnerships which generates income by securing new relationships with private sector businesses, and the Partnership Management team, where this role sits, is responsible for the growth of Shelter’s voluntary income by managing and developing existing corporate partnerships spanning a variety of sectors. And, as the division as a whole continues to grow and develop, it's a truly exciting time to join us. 

Safeguarding Statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

"I can honestly say my three years at Settle have been the best years of my fundraising career." (outgoing Head of Fundraising and Senior Leadership Team member Penny Day).

100% of staff would recommend Settle as a great place to work.
95% of staff would agree that Settle is a welcoming and inclusive organisation. 

When young people in care turn 18, all the support they’ve relied on can fall away, literally overnight.  Suddenly, they have to navigate adulthood on their own. This would be tough for any teenager, even if they could fall back on their family for help. So it’s not surprising that two out of three care-experienced young people feel unprepared to leave care. Too many still don’t get the support they need to make it safely past this cliff edge.

Care leavers aged 18-21 are nine times more likely to experience homelessness than their peers.

Settle exists to change this. We’re an award-winning charity, supporting care-experienced young people as they move into their first home, so they can confidently transition into independent living, avoid eviction and homelessness, and establish the foundations they need to thrive in adulthood. We are on a mission to end homelessness among care-experienced young people.

With our current Head of Fundraising leaving us to go travelling, we’re seeking someone new to help us achieve this ambition. You’ll have a lot to build on. Over the last three years, we’ve grown our income dramatically, and diversified our funder portfolio. We have strong relationships with our committed and supportive funders, underpinned by an organisation-wide commitment to fundraising.

This is a crucial role for Settle, and you’ll have the support you need to excel. In 2025, we grew our fundraising team from one (this post) to three. You’ll take on the leadership of an engaged and enthusiastic team, increasingly responsible for day-to-day management of trust and foundation fundraising. As well as inspiring the team to great things, you’ll have the opportunity to develop and deepen our relationships with philanthropists and high net worth individuals. You’ll have active support and engagement from me and the Board, with regular opportunities to involve trustees in your work.

As we head into future years, you’ll lead the development and delivery of our next fundraising strategy. We’re proud of our welcoming, inclusive and collaborative culture. We’re committed to staff wellbeing, with regular socials and time away as a team, and four wellbeing days every year on top of generous annual leave. You’ll play a key leadership role in fostering this culture and shaping Settle as we grow.

If this opportunity sounds as exciting to you as it does to us, we’d love to hear from you. We are also happy to share more about our fundraising so do request this when you get in touch. 

We’d love to hear from you if:

✷  You are passionate about making a significant contribution to our mission to end homelessness among care-experienced young people, and want to use your skills to help Settle reach more young people

✷  You are an outstanding communicator, with excellent storytelling skills in person and in writing, and the ability to craft and share a compelling vision and case for support

✷  You’re a strategic thinker with excellent analytical skills and the ability to translate strategy into clear decisions and action

✷  You are a values-driven leader, committed to bringing out the best in your team and supporting them to stretch and develop

✷  You are self-motivated and organised, with the ability to manage multiple projects and deadlines, and maintain progress while responding to emerging opportunities

✷  You are financially literate and able to work effectively with numbers and financial information

✷  You are willing and able to support managers in other teams, cover for other members of Settle’s Senior Leadership Team when necessary, and play a wider leadership role in the organisation

✷  You are dedicated to embedding equality, diversity and inclusion into all areas of your work

EXPERIENCE NEEDED FOR THIS ROLE

ESSENTIAL

✷  Significant track record of raising funds from trusts and foundations

✷  Experience of securing major gifts, donations or grants from high net worth individuals or family foundations

✷  Experience of building and maintaining strong relationships with funders or other senior external stakeholders

✷  Substantial experience of preparing funding applications and reports

✷  Experience of line managing and leading high performing teams, with the ability to coach, motivate and develop others

✷  Experience of developing and effectively delivering strategy

DESIRABLE

✷  Knowledge of youth homelessness, the care system or other relevant issues facing young people

✷  Experience of leading a growing team or contributing to organisational growth

BENEFITS

✷  Scope to take real ownership of a key strategic priority in a fast-growing charity

✷  Flexible working arrangements

✷  40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 personal wellbeing days

✷  Regular 1:1s with the Chief Executive and active support of the Senior Leadership Team and Board for Settle’s fundraising strategy

✷  Strong commitment to professional development with a dedicated individual training budget and a line manager dedicated to supporting your growth

✷  Annual performance and pay progression reviews

✷  Up to 6% pension contribution

✷  Cycle to work scheme

✷  Employee Assistance Programme offering free therapy

✷  Work phone and laptop

✷  A supportive and inclusive culture with regular team social events and annual all staff away day

MORE KEY INFO

Hours: The hours are full-time (35 hours per week) preferred, with attendance at funder events outside core hours as needed from time to time – part-time will be considered for the right candidate but we envisage at least 0.8FTE / 28 hours per week

Location: Hybrid working between our office in London Bridge and working from home – our standard expectation is at least 2 days a week of contact time (in the office, funder meetings or events). We have a monthly in person team meeting on a Wednesday, and hold our monthly SLT meetings in person on a Tuesday. 

Flexibility: Settle is committed to flexible working and will work with the successful candidate to agree mutually positive working arrangements

HOW TO APPLY

Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will be delighted to support you with your application. Please send your CV together with any questions to her directly in the first instance.

We are proud to be a Disability Confident employer and a member of the Care Leaver Covenant. We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. Please see our website for more information on our approach to Equity, Diversity and Inclusion.

We also guarantee an interview for care-experienced applicants who meet the essential criteria for the role because we want to increase the representation of lived experience in the team.

We aim to make the interview process as accessible as possible so please do not hesitate to let Charlotte know if you require any reasonable adjustments.

The closing date for the role is Friday 17 April with interviews taking place in the week commencing 27 April.

We really look forward to hearing from you!

Are you passionate about creating inclusive, user-centred digital experiences? Join Shelter as an Interaction Designer and help shape how people engage with our services, campaigns and support.

About the role

This role is part of the Content and Experience Design team and reports to the Senior Interaction Designer.  The role will work closely with product managers and product teams that are aligned with Shelter’s Strategic Priorities.

As an Interaction Designer, you will work out the best ways to enable users to engage and interact with Shelter. You will be responsible for creating inclusive, evidence-led and iterative design that meets user needs. To do this, you’ll need to think and design at scale, communicate design decisions clearly and collaborate effectively.

Role specifics

We’re looking for someone with experience designing inclusive and accessible digital products and services, who can test ideas, gather feedback and turn research insights into clear, actionable design decisions. You’ll have experience using and developing design components and patterns that meet user needs and accessibility standards, and in preparing well-documented design assets to support consistent implementation. You’ll be confident generating ideas and facilitating workshops or co-design activities, as well as creating wireframes and prototypes at the right level of detail using tools such as Miro and Figma. A collaborative approach is essential, with strong communication skills, the ability to act on feedback, and experience applying user-centred design principles within multi-disciplinary teams.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Design team plays a key role within Shelter by producing engaging user experiences for advice services, campaigns, fundraising and cross cutting journeys. We are user centred design leaders that collaborate across the organisation to develop digital solutions that meet user needs and organisational goals. Disciplines in the team include Service Design and Interaction Design. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for an Advisor to provide quality advice, information and support to students using the Advice Service, including casework and accompanying students to meetings and hearings. This is an opportunity to work as part of our Advice and Wellbeing department, ensuring students feel supported, informed and striving for positive outcomes whenever possible.

The advisor will provide support by delivering high quality and accurate advice and information to students using the Advice Service. This will include housing, academic, and employment matters, through casework, support and acting as a ‘friend’ for students in UCL committees, panels, hearings or other meetings. The successful candidate will work effectively with Union and UCL teams, including academic and professional services staff in Casework and Student Support and Wellbeing Services. They will also contribute to the production of engaging and useful content to support students needs.

Do you have experience of giving advice or support in a student or other client facing environment? Do you have knowledge of relevant issues in Academic, Housing, Employment or Consumer Advice and Casework? Are you able to understand and work within policies, procedures and regulations? If the answer is yes, then we want to hear from you.

Location: Islington (Outreach)/Hybrid

Salary: £32,319 per annum 

(Spot rate under Salary Band 2.3)

Hours: 37.5 hours per week 

Contract: FIxed Term Contract (Until 31st March 2027)

Closing Date: Wednesday 8th Aprll 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Specialist Multiple Disadvantage Advocate at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The WiSER Project (Women’s Safe Engagement and Recovery Project) began in April 2018 and works across 8 London Boroughs. The service provides an intensive outreach intervention and model of support for women experiencing VAWG and severe multiple disadvantage. The service aims to improve outcomes across the following key areas of women’s lives: access to support and services, health and safety, economic wellbeing, opportunities to enjoy and achieve.

About the Role

They changed my life and they put me in the right direction. Everything, absolutely everything. Housing, hospital, access, everything (WiSER Client). 

 The work is an assertive outreach caseworker role; an Advocate will be responsible for supporting 5 women in their assigned borough. You will be able to demonstrate knowledge of the intersection between severe and multiple disadvantage and VAWG and a strong understanding of how this can make it difficult for women to engage with support. You will have worked with people experiencing various aspects of severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution, offending history and children taken into care.

About You

· Demonstrable experience of working with people affected by VAWG

· Experience of risk assessment, risk management, and safety planning with victim/survivors including those at high risk

· Experience of working with people affected by severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution and offending behaviour

· Experience of multi-agency partnership working

· A sound working knowledge of the practical, emotional, social and economic issues facing women and children affected by domestic abuse

· Knowledge of housing, welfare and policy relating to domestic abuse

· Sound knowledge of safeguarding for adults and children

· Strong crisis management and problem-solving skills

· Ability to multi-task and display effective time management skills

· Ability to manage and monitor a small service user welfare budget

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.