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Homelessness and housing advice manager jobs

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Top job
North Paddington Foodbank, Multiple Locations (Hybrid)
£29,000 - £32,000 per year
Exciting opportunity to join the UK’s first Cash First foodbank and help revolutionise the way we tackle food poverty across the UK.
Posted today Apply Now
Closing in 3 days
Single Homeless Project, Greater London (On-site)
Fixed at £28,860 per annum (pro rata)
Posted 3 days ago
Closing in 5 days
National Housing Federation, London (Hybrid)
£35,850 per annum
Posted 1 week ago

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Page 4 of 5
Maida Hill, Greater London (Hybrid)
£29,000 - £32,000 per year
Full-time
Contract (12 months)

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Job description

North Paddington Foodbank (NPFB) is looking for a Triage Support Officer to join our innovative and vibrant team.

You will be the first point of contact for households in crisis situations, responsible for triaging referrals,
assessing eligibility, and ensuring residents are connected to the right support, through Crisis & Resilience
or alternative pathways.


A key part of the role is working closely with the Senior Caseworker, ensuring a strong pipeline from
triage into intensive casework. You will gather high-quality information, prepare referrals, and support
a seamless handover so that households can move quickly from crisis support into longer-term
income maximisation.

Cash First doesn’t mean cash only.

Through our Crisis and Resilience Service, you will support households using a range of flexible tools, including:

  • Direct bank transfers
  • PIN4Cash
  • Supermarket vouchers
  • Energy vouchers
  • Baby Bank vouchers
  • Essential furniture vouchers

Alongside this, you will identify opportunities for early-stage income maximisation, helping households increase their income, stabilise their situation, and build long-term financial resilience and independence.

Application resources
Application Instructions

A CV and covering letter/personal statement are essential for this vacancy. Applications without these will not be considered.

Organisation
North Paddington Foodbank View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 28 May 2026
Closing date: 25 June 2026 at 08:55
Job ref: Cash First Triage and Support Officer
Tags: Administration, Advice / Information, Campaigns, Fundraising, Advocacy, Housing, CRM, Culture, Customer support, Data Entry, Domestic Violence / Abuse, Engagement / Outreach, Entry level / Graduate, Food / Nutrition, Homelessness, Human Rights, Information Management, Sustainability, Grants, Social / Support Work

The client requests no contact from agencies or media sales.