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Not For Profit People, Multiple Locations (Hybrid)
£42,149 to £46,410 per annum (London weighted)
Posted 5 days ago
St Giles Trust, Camberwell (Hybrid)
£ 27,000 per annum (successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience )
Posted 5 days ago

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HopeWorks, Bedford, Bedford (On-site)
£28,145 per year
Posted 6 days ago
Peabody, Clacton-on-Sea (On-site)
£15,736 pa for 22.5 hours a week + benefits
Posted 1 week ago
Refuge, London (Hybrid)
28,857.12 per annum
Posted 1 week ago
Closing in 6 days
Change Grow Live, Multiple Locations (On-site)
£27,861 - £32,002 per year
Posted 1 week ago
Closing in 4 days
Social Interest Group, Multiple Locations (On-site)
£24,500 per year +Pension +Benefits
Join us to help make a difference to women who have experienced sexual exploitation, substance dependency, and multiple forms of exclusion
Posted 1 week ago
City of Sanctuary Sheffield, Sheffield City Centre (On-site)
£42,839 per year
Seeking a strategic and committed individual to develop exceptional services that help those seeking sanctuary navigate the system of asylum
Posted 6 days ago
Page 5 of 6
Not For Profit People
Greater London (Hybrid)
Stratford, Greater London
£42,149 to £46,410 per annum (London weighted)
Full-time
Permanent
Job description

Senior Service Charge Analyst

We are seeking an experienced service charge professional to manage complex portfolios, ensuring accurate, compliant and transparent service charge delivery.

Position: Senior Service Charge Analyst
Salary: £42,149 to £46,410 per annum (London weighted)
Location: London, Stratford with hybrid working (20% to 40% office based)
Hours: Full time, permanent
Closing Date: 17th April 2026
Interview Date: Week commencing 27th April 2026 (includes Excel assessment)

About the Role

This is a high accountability role managing a large and complex service charge portfolio. You will take ownership of end to end service charge processes, ensuring accuracy, compliance and clear communication with residents and stakeholders.

Key responsibilities include:

  • Managing service charge estimates and actuals across a large scale portfolio
  • Analysing financial data, identifying variances and ensuring accurate cost allocation
  • Managing service charge deficits and driving improvements in cost recovery
  • Interpreting leases and tenancy agreements to ensure correct apportionment
  • Ensuring compliance with relevant legislation and regulatory frameworks
  • Handling complex queries and complaints from residents and stakeholders
  • Supporting tribunal cases with clear, accurate financial information
  • Working collaboratively with finance, legal and operational teams to ensure consistency and accuracy

About You

You will bring strong technical knowledge and hands on experience within a service charge environment, alongside the confidence to manage complex portfolios.

Essential skills and experience include:

  • Strong knowledge of service charge legislation and regulatory frameworks
  • Experience managing service charges end to end within a housing or similar environment
  • Solid understanding of financial accounting principles including accruals, VAT and reconciliations
  • Advanced Excel skills including pivot tables and lookups
  • Experience interpreting leases and applying legislation in practice
  • Ability to manage large datasets and complex financial information
  • Excellent communication skills with the ability to engage a range of stakeholders

About the Organisation

This organisation is one of the UK’s leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong social purpose, they are committed to providing high quality homes and creating thriving communities.

They place people at the heart of everything they do and are committed to building an inclusive workplace where everyone can contribute and succeed.

Other roles you may have experience of could include: Service Charge Analyst, Service Charge Specialist, Leasehold Analyst, Finance Analyst, Housing Finance Officer, Rent and Service Charge Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Organisation
Not For Profit People View profile Organisation type Advertising Agency Company size 6 - 10
Posted on: 02 April 2026
Closing date: 19 April 2026 at 23:30
Job ref: 8318 - CJ
Tags: Advice / Information, Finance, Customer Service, Housing, Property Management