Homelessness And Housing Advice Manager Jobs

We are looking for someone both to deliver our immigration casework and to manage and develop our immigration advice services, including recruitment, line management & supervision of relevant staff and volunteers. The post holder will provide one-to-one legal immigration advice, casework and practical support to migrant and refugee clients in Brighton & Hove and Sussex in the areas of out-of-scope immigration and occasionally asylum work (up to OISC L2). You will also provide supervision for L1 and trainee staff and volunteer advisors as required. You will share the management of our broader advice & casework team, including generalist and resettlement casework, with our current generalist and resettlement managers.

You will be accredited to provide immigration advice at minimum OISC Level 2 and expected to carry a caseload of cases largely out of the scope of legal aid. For cases within scope you will make active referrals or signpost to legal aid providers wherever possible and practical.

Along with other managers you will lead on the development of our casework management system, AdvicePro, to ensure that agreed advice and organisational outcomes are embedded from the outset, and that staff and volunteers are trained and equipped to understand and provide these. You will be required to monitor and report against projects as needed by both funders and internally for e.g. the director and trustees.

You will be expected to participate in local networks and to participate and lead on conversations to develop immigration advice capacity in the city and region and to influence change and find solutions to the critical lack of immigration advice on the south coast.

You will have an awareness of clients’ holistic needs and be able to signpost and refer both internally and externally as appropriate to address needs including destitution; asylum support; children’s, family and adult social care; welfare benefits; housing & homelessness; access to mainstream and voluntary sector services including ESOL and employability, health and mental health care; and referrals into activities and services that can respond to people’s strengths and skills as well as their needs, including our own support groups and volunteering opportunities.

You will contribute to the senior management team of Voices, working closely with the Director, Head of Services, Generalist Advice Manager and Resettlement Manager to share oversight and reflections and planning of current operational needs and strategic planning.

You will be expected to contribute to broader learning and planning around developing our strategic plan and theory of change, including developing our work on the role of those with lived experience in our organisation.
We are currently the only free, L2-accredited, year-round provider of out-of-scope immigration advice on the South Coast, and increasing local immigration capacity is critical to address growing demand and changing demographics in the region. We are also seeing and will continue to see new arrivals and needs in the region over the next year and onwards including Hong Kong BNO nationals, Afghans resettled under the ARAP and ACRS schemes, EEA nationals who still have not registered for status, people required to transition to digital eVisas by 31st December 2024, and an increasing number of both newly arrived and established asylum seekers placed in emergency (‘contingency’) and dispersal Home Office accommodation.

Regular supervisions will be provided by the Director, as well as access to external training on specific issues where needed. However you will need to be ready to step immediately into a busy advice environment with the necessary confidence, skills and knowledge both to deliver a complex caseload and to manage a new team through an important moment in the growth of our advice and caseworker service.

Postholders will need to have the right to work in the UK.

Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.

 We are currently hiring for a Receptionist – maternity cover.

Purpose of the role:

· To provide a friendly and welcoming service to all clients and visitors coming to Praxis’ Pott Street offices.

· To take day to day responsibility for the reception area; keeping it tidy and well stocked with service leaflets, timetables, fliers etc.

· Responsibility for the in and out-going post, answering of incoming calls and relaying messages, and carrying out necessary administrative tasks and taking responsibility for health & safety in the reception area.

· Overall, being a helpful, friendly, and professional first point of contact for everybody who comes through the door at Praxis.

See the Person Specification and Job Description for more detail. 

Our Attractive Benefits Package Includes 

· A 35-hour working week including flexible working hours (pro rata for part time posts)

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· Option to buy up to 3 days annual leave each year.

· 1-day additional birthday leave

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute. 

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Please see our website to find out more about our work.

For further details, please contact Austeja Gaigalaite, Office Manager.

To apply, send us your CV and an optional cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. 

If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.

We are taking a dynamic approach in recruiting for this role, applications for this role will be processed on a rolling basis.

As Complex Needs Community Keyworker you will provide one-to-one support to women on Probation living in the community, and women being released from Prison as part of their Post Sentence Supervision. You’ll provide focused support in identifying their needs and empowering them to access appropriate services in the community. You will also provide some in-reach and ‘Through the Gate’ support prior to women being released from prison.

You will manage a caseload of women with complex needs who are facing housing issues and provide them with advice, guidance and support that helps them connect with other support services in the community that can assist them to overcome barriers when securing safe and appropriate housing.

The role involves a significant amount of data recording and updating case management systems so you need to be prepared to spend a minimum of 35% of your working hours on this aspect and will need to manage your time effectively to meet the data management requirements. This is also a predominantly independent role, so you will need to be confident to make decisions and able to manage your own workload.

You will be employed by One Small Thing but will be part of a wider team of Community Keyworkers employed by our partner Advance. You will also have a desk space at Hope Street, Southampton, to facilitate close working with the rest of the Hope Street team.

You will be required to participate in training and team building events with the wider One Small Thing team as well as the Advance team, in Hampshire.

This post requires that you are able to drive and have access to your own vehicle; there may be occasions where you are required to support residents to attend appointments. You will also be required to attend local or county meetings or training.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We want a person with a passion to fight asylum destitution and great digital and social media skills who is looking for a first paid role in communications, awareness and fundraising.

They will carry out a structured programme of activities and develop and run and develop Hopes social media. Activities will include designing and delivering an online fundraising campaign, organising events to encourage Hope supporters, linking in to national and regional campaigns and using social media to give a voice to the stories of our clients.

Does this sound like you?

Purpose of post

To raise awareness of the issue of asylum destitution and grow support for the work of Hope Projects. This is a 12 month paid internship for a person looking for professional experience in fundraising and communications.

Responsible toDirector

Hours: .5FTE (equivalent to 2.5 days per week)

Salary £14,546 (pro rata of £29093)

Place of work: Birmingham office and from home

People with lived experience of immigration control are particularly encouraged to apply

Person specification

Ability

1. Excellent social media skills

2. Excellent organisation skills

3. Ability to talk with people, individually and in groups

4. A good eye for design

5. Ability to work flexibly and to tight timescales

6. Ability to speak one or more languages commonly spoken by people seeking asylum in the UK (desired)

Knowledge and understanding

7. Understanding of issues affecting destitute asylum seekers

Qualities

8. Enthusiastic approach to communication

9. Empathy towards destitute asylum seekers

10.  Good at communicating with colleagues and managers

11.  A commitment to equal opportunities and diversity

12.  Willing and able to travel around Birmingham

Job description:

1. Under the supervision of the director and other Hope staff to carry out a programme of activities and events such as:
   • Organising an in person event to thank Hope supporters
   • Designing and carrying out a winter fundraising appeal
   • Contributing to online and in person campaigns run by Hope partners such as Asylum Matters and Together with Refugees
   • Managing and developing Hopes social media, currently facebook and X (twitter). This will include creating content with Hope clients and recognising occasions such as Refugee Week, World Homelessness day and United Nations Day
   • Organising a sponsored fundraising event
2. Accurately recording and reporting on work undertaken
3. Making links with potential supporters, individual and corporate
4. Be aware of and work within Hope policies and procedures, including but not restricted to Safeguarding; Health and Safety; and Equality and Diversity.
5. Contribute to planning and the development of Hope Project
6. Attend Team Meetings, Steering Group and other Partner meetings.
7. To maintain a good relationship with other Hope staff and partners
8. Engage with regular support and supervision
9. Undertake training when required
10. Any other tasks in line with the nature of the post

New Horizon Youth Centre has been commissioned by the Mayor’s Office for Policing and Crime (MOPAC) as part of an Alliance with Safer London, St Giles Trust and the Anna Freud Centre to deliver on their Children and Young People’s Violence and Exploitation and Reduction support service. The commission will run from June 2024 for three years. As part of this, an additional service will be set up within the NHYC Youth Justice team specifically to deliver on the Alliance contract. This will include a team of Housing Caseworkers who will carry out assessments and advocacy work with young people under 25 who are fleeing violence and exploitation, in order to move them on successfully into both emergency and long-term housing options. You should be passionate about working with this client group, able to manage a fast-moving caseload, and committed to working collaboratively with a team across multiple services. 

*Please note, previous applicants for this role need not reapply.

We're seeking a skilled and dedicated individual to join our team as a Senior Practitioner for a Care Leaver service operating under the Ofsted Supported Accommodation Regulation. In this role, you will play a vital role in providing effective support to at risk young people with complex mental health, and support and coaching to staff.

Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside of the confines of traditional services. You will provide leadership to the team around the support of their caseload and lead on multi-agency care meetings.

About the Role:

As the Senior Practitioner, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure young people’s needs and aspirations are at the centre of the support planning process. You will be the lead person in relation to supporting complex and enduring needs. You will guide and signpost staff in supporting young people in developing independent living skills.

About you:

• You bring experience working with young people with complex mental health and a non-judgemental outlook which promotes a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Your toolkit includes practical skills in motivation and coaching young people and staff.
• Can demonstrate resilience and clarity when faced with challenging behaviour. 
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model. 
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential. 
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves. 

About us:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.

Important Info:

Closing Date: Sunday 10th August at midnight

Interview Date: Tuesday 20th August at SHP Head Office

This post will require an Enhanced DBS check to be processed for the successful applicant.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Independent Domestic Violence Advisor (IDVA)

Salary: £26,000 - £32,000 (pro rata)

Location: Hammersmith and another London borough (tbc)

Hours:   21 hours per week 

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

We are excited to be taking the lead in the London Whole Housing Service Partnership (LWHSP) which will address and enhance the pathways of housing support for women experiencing domestic abuse, from removing them from immediate harm, to enabling recovery and resettlement across all levels of need. The LWHSP are seeking to build on our delivery across 11 East and West London boroughs of the Whole Housing Approach (WHA).

The Housing IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will specialise in working with clients for whom housing, and risk of tenancy breakdown is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. You will hold a caseload of survivors and will also be required to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.

About You:

As a Housing IDVA, you will need to have a degree of flexibility for colocation work across London boroughs; providing support to women who have experienced domestic violence, focusing on individuals with housing or tenancy issues. Working in our fast-paced crisis intervention, advocacy and support service, you’ll ensure the voice of survivors informs every stage of the process. You will have your own caseload of survivors and will focus on working with those aged 18 and over who access our domestic abuse service. 

You will bring experience in providing independent domestic violence advocacy and support for women who approach housing advice and assessment for help. Ideally experience in working with housing service providers, and advising women of their rights and options for seeking help and support from other agencies. You will have the ability to develop individual safety and support plans in-line with the clients’ needs and the risks they face.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

· Closing Date for Applications: Sunday 28 July 2024 @ 23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One weeks Carers leave
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

The People Team Promise
The People Team support the delivery of the Crisis organisational strategy, utilising specialist HR skills, knowledge and professional best practice to maximise the impact of our work.

We support leaders to create a culture of inclusion and high-performance throughout the organisation, cultivating a psychologically safe and positive work environment for everyone.

We listen to all colleagues and signpost and support them to achieve a working environment that allows them to thrive.

All colleagues can expect the People Team to act inclusively, and respond to queries, challenges and opportunities in an agile, creative and person-centred manner. Pragmatism and compassion will be offered when advising on policy and process.

The Role
The People Team are recruiting for an interim People Business Partner to support several directorates. This is an exciting time to join us as the team work to manage day to day activities and support the cultural transformation of the organisation in line with our new values.

About the role
As People Business Partner you will act as a trusted adviser to senior leaders in the assigned directorate(s), using a broad range of HR expertise and data insight to understand needs and advise on people initiatives that support the delivery of business plans . The role will be varied managing both day to day issues and longer term transformational work.

You will work in collaboration with the wider People and Culture function and areas of the organisation to deliver  effective, development, planning, implementation and embedding of people and culture projects, and organisational change.

You will play an integral role in the development and embedding of the People and Culture Strategy and associated workstreams and projects 

You will have opportunities to contribute to project work within the People team playing a key role in ensuring that our people practices are developed through effective collaboration with stakeholders and in line with our new corporate values.

 You will be a member of the extended management team within the People Team; helping to shape our plans to deliver most impact.

About you
This role will require a postholder who can partner confidently with senior leaders and identify opportunities for strategic interventions and collaboration. Someone who is experienced in employee relations, building relationships, creating momentum and positive change. You will have a person centred approach and be able to provide clarity and simplicity to complex matters.

You will have a solid background operating autonomously at Partner level and the ability to capitalise on wider organisational people and culture initiatives; bringing them to life locally and delivering tangible outcomes.

You will be skilled at coaching others to deliver the best outcomes and have demonstrable experience of providing credible advice on employment law, change management and best practice.

A background in partnering in the third sector would be a distinct advantage but not essential.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: 6th August 2024
Interviews will be held on 14th August 2024

Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team (details on the careers page of our website) and we will contact you to discuss how we can help.

For more information about our work please visit our website

We're seeking a skilled and dedicated individual to join our team as a Youth Opportunities Coordinator. This is a fantastic opportunity for someone with proven experience of working with young people, and for a candidate who is ready to stretch their skills and develop further into a specialist role. 

In this role, you will play a vital role in designing, implementing and coordinating activities for the Young People’s Opportunity Programme with young people within our accommodation services in Greenwich. 

Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside the confines of traditional services.  

About the Role: 

Defined and developed through best practice, our Youth Opportunities Program has been developed to initiate and support the process of change through workshops and sessions, such as art and arts for therapy, sport & health as well as wellbeing and life skills.  

The program has elements which are accredited and tailored specifically towards moving NEET young people into employment, training and education.  

As the Coordinator, you will be developing and delivering programs within services alongside the frontline support team and working with the wider Opportunities team to build new content and share sessions which have achieved the best results. 

About you:

• You bring experience working with young people who struggle with change and motivation. 
• Your toolkit includes practical skills in motivation and coaching young people.
• Your approach is creative, analytical, trauma-informed and rooted in person-centred ways of working. 
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential. 
• Can multi-task and manage working under pressure. 
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info:

Closing Date:  Sunday 17th August midnight 

Interview Date: Thursday 29th August 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

At SSAFA Safeguarding is everybody’s business. This means that as awareness grows and with it the demand for additional support from those supporting our beneficiaries, we need to ensure the right level of support across the charity for those dealing with complex situations involving safeguarding concerns. We are therefore looking for an experienced social worker to work with our Head of Safeguarding and Social Work Services as the Single Point of Contact (SPOC) and help develop our response to Safeguarding concerns across the organisation.

In addition to this we would like the successful individual to provide social work support to our Stepping Stone’s home on a regular basis, supporting those women and children who have survived Domestic Abuse to move forward with their lives.

Your key responsibilities will include;

• Working with the Head of Safeguarding and Social Work Services to manage safeguarding issues raised within SSAFA or related to its work, and ensure the appropriate recording of concerns, decision making and referrals. 
• Providing expert advice to the Organisation, employees and volunteers ensuring best practice in embedded into all new and existing policy and guidance.
• Ensuring that the Safeguarding Policy is adhered to across the organisation.
• Undertaking audits across the organisation into safeguarding practice and making recommendations based on the outcomes.
• Providing social work support to the beneficiaries of our Stepping Stones refuge, including maintaining case records and regular reports to the Director of Social Care Operations.

About the team

You will become part of the Social Care Operations Directorate, reporting directly to the Head of Safeguarding and Social Work and working alongside other parts of SSAFA’s specialist services, all of who are dedicated to ensuring that the Armed Forces, veterans and their families can thrive.

About you

We are looking for an experienced social worker ready to take on a new and varied role within SSAFA. Ideally with experience of working within Domestic Abuse and/or Safeguarding and with knowledge of the legislation, policies, and best practices related to these areas.

You will also need excellent communication, interpersonal, and organisational skills, as well as a positive, flexible, and creative approach to problem-solving.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 31 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

 Interviews: Week commencing 05 August 2024

This role is being advertised as a Charity Shop Assistant Manager but on appointment your job title will be Assistant Shop Manager.

We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter Pop Up Shop in Eastleigh. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.

This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

• You are a naturally energetic person with an enthusiasm for managing and empowering people.
• Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
• We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £46,920- £51,403 (London) / £42,373 - £45,000 (National) per annum

Hours: Full time (but open to proposals including part time, job shares etc)

Contract: Permanent

Benefits:

· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;

· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;

· Attractive family friendly policies;

· Private healthcare cover;

· Season ticket loans;

· Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.

Location: London/Bristol - flexible working arrangement can be agreed with the line manager.

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Senior policy advisor to lead our policy and strategy work on housing finance.

The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website. 

This role is a crucial and exciting one within our policy team and the wider organisation. You will use your policy and strategy skills to influence national housing policy on behalf of our housing association members. You will build on your existing finance and/or housing knowledge to quickly develop a strong understanding of housing associations and their finances, and will build strong relationships with Finance Directors across our membership. You will use their and your specialist knowledge to shape the policy environment so that housing associations can best deliver on their social purpose.

Whether this is making a persuasive and evidence-based case to the government for additional grant funding to build new homes or the details of social housing rent policy, or working with sector experts on the detail of accounting, pensions, tax or treasury policy, or meeting with civil servants, banks, lenders, ratings agencies, and other stakeholders on behalf of our members, this role is central to our work influencing national social housing policy.

Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

· Shape and lead our policy work on key strategic issues for housing associations around housing finance – advocating for solutions and mitigating risks that affect the delivery of housing associations’ social purpose;

· Develop evidence and ideas on technical policy areas into salient policy solutions that will make a difference for the sector and influence government;

· Represent the NHF to senior colleagues in government, members and external stakeholders with credibility, expertise and political judgement;

· Communicate with and provide advice to members on critical changes to policy and the external environment.

The successful candidate:

The successful candidate will be able to demonstrate:

· An ability to lead the development of credible, robust, evidence based policy, including on complex and technical policy areas;

· An ability to communicate credibly, clearly and persuasively in writing and in person including to Chief Executives, senior government officials and finance professionals;

· An ability to draft, oversee, adapt and deliver complex plans for the delivery of multiple projects or programmes of work;

· A strong interest in and passion for social housing and for housing association finances, through previous experience in either finance or housing roles, and capacity to quickly learn the technical details of housing association finances and operating models .

Nb within the NHF this role is known as ‘Policy leader’ but it is equivalent to a Senior Policy Advisor in other settings.

Equality, diversity and inclusion

The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  

We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer

We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.

We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.

Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter

If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship

You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 6 August 2024

Interview date: 14 and 15 August 2024

We have an opportunity for a Benefits Advisor to join our Customer Accounts team in Christchurch.

This is a permanent part time role where you'll be working 25 hours a week, we'll need you to be able to work on a Monday.

The starting salary is £20,270  - £23,649 (£30,000 - £35,000 full time equivalent).

The role:

As a Benefits Advisor you'll provide our customers with budgeting and welfare benefit advice. This will include completing Income and Expenditure statements, giving budgeting advice, benefit & grant applications, and signposting for additional support.

You'll be working with partners both internally and externally including Housing benefit, Department of Works and Pensions and independent money, debt or legal advice services.

To be successful in this role you'll need:

• An up to date working knowledge of the benefits system
• Experience of supporting customers to complete statements and applications 
• The ability to work with internal and external partners to achieve the best outcome for the customer
• Experience of supporting vulnerable customers with kindness and empathy
• Effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.

As you'll need to travel in this role, having a car and full driving licence is essential. 

A DBS check will also be undertaken for the successful candidate.

What we can offer you

As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available

About us

Sovereign provides 84,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do. We build homes, provide great services but also invest in long term sustainability, creating great places to live in partnership with our residents.

While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business. With the financial standing of a FTSE-250 business, we combine our financial and organisational strength, along with funding from government, banking and capital markets, to maximise our social impact.

What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.

Do you have the commitment and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, please read on.

About the role:

As Specialist Project Worker Complex Needs, you will work creatively and collaboratively with women who have experienced VAWG. You will provide an effective high quality support service in an accommodation setting, working with clients facing Multiple Disadvantage, and living with complex needs as well as those with medium and low support needs. The role of complex needs project worker (Specialist Project) is a specialist role designed to understand the multiple disadvantages that victims of VAWG may face. As such you will understand gender informed practice and working with those who are victims of domestic violence and other gender-based violence. It is also essential that you understand the importance of best practice around those who have experienced multiple disadvantages by adopting a trauma informed approach in line with SHP’s psychologically informed framework.

Gender-based and gender informed support will also need to be offered such as attending MARAC, using a multiagency approach and helping your clients to reduce harm in relation to VAWG. We aim to offer a holistic approach to case working and you will also be expected to engage your clients with activities within the hostel, ETE and mental health support from external agencies in order to help them to move towards independence.

SHP’s aim is to improve outcomes for service users both within the service and by enhancing their ability to utilize external specialist, statutory and community services. The support you provide will ensure that clients are able to:

• Access and sustain their accommodation within our services
• Access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity}
• Access primary health care, and improving their wellbeing and process of recovery.
• Access work, training, and other opportunities,
• Be supported by, and be active in, their community
• Develop and maintain positive personal relationships

You will be part of a dynamic team in a Respite setting, holding a caseload of clients with the opportunity to draw on specialist roles within the team, the organization more broadly, and working in tandem with specialist external agencies. Your ability to forge meaningful relationships will provide the basis of the work to empower your clients, helping them to engage with a range of community resources and build a robust network of support.

About you:

• Previous experience of working with female rough sleepers or people with complex mental health, physical health or substance use support needs. 
• An understanding of working with people using person-centred approaches and working collaboratively within a harm minimisation and recovery framework.
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 11th August at midnight

Interviews to be held on: Week commencing 19th August via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.     

*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).