Homelessness outreach worker jobs in london

About the role:

At Single Homeless Project (SHP), being a Project Worker offers the chance to build a fulfilling career while making a real difference in people’s lives. You’ll be based in supported accommodation, working alongside residents as they take steps towards greater independence and stability. Every day, you’ll help people develop life skills, manage their tenancies, and access opportunities in education, training and employment. You’ll support residents with daily tasks, from budgeting and appointments to building routines and confidence in their communities - all while creating a safe, welcoming environment where progress can truly take root.

Joining our team in Wandsworth as a Project Worker is as practical as it is purposeful. You’ll manage a caseload, write tailored support and safety plans, and review them regularly with residents to ensure they’re meaningful and effective. You’ll carry out daily shifts, contribute to the smooth running of the service, and work closely with external partners and professionals to make sure residents’ needs are fully understood and supported. There’s also a strong emphasis on teamwork, reflective practice and continuous learning. Whether you're just starting out or looking to develop your career further, SHP offers the training, support and progression routes to help you grow — not only in your role, but in your impact.

About you:

• Ability to create collaborative support plans, build rapport, and foster collaboration with residents.
• Proficiency in managing caseloads, conducting assessments, and analysing data to identify resident needs.
• Strong communication and coordination skills to work with professionals from various disciplines.
• Proficient in maintaining accurate records and preparing reports while adhering to confidentiality protocols.
• Commitment to ongoing training, participation in reflective practice, and contributing to service improvement initiatives.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 6th July at midnight

Interview date: Friday 18th July online via Microsoft Teams 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

Job Title: Housing Support Worker

Location: Based within the central office in Luton with regular travel required around multiple community based locations

Salary: £24,500

Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as necessary to service requirements.

About the role

This is an exciting new role within a brand new contract to support the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing.

In this role, you will conduct proactive outreach with our participants to develop personalised support plans for housing for appropriate long-term housing options, including accessing private rental listings and understanding application processes for tenancy. You will help our participants navigate the resources available to them including benefits and support services, advocating for their needs whilst empowering them to take ownership of their housing journey. You will work closely with the Landlord Liaison Officer who bridges the gap between our participants and private landlords. You will work closely with them to achieve prevention and relief outcomes by assisting the participant to remain in their provided accommodation. 

You will provide follow up support to ensure tenancy sustainment and successful transitions into permanent housing, keeping casefiles up to date with activities and documents, and escalating any high risks or high needs to the management team.

About you

This role is ideal for someone who has a real passion towards helping to end the cycle of homelessness, providing support to those who need it to live in stable accommodation. You will thrive in a person centred environment with real compassion and a non-judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:

• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Understanding of the housing and social needs of people with multiple and complex needs
• Knowledge of resources and opportunities within the local community, including knowledge around benefits and employment opportunities to sustain independent living
• The ability to influence and negotiate positive outcomes with others
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• The ability to work proactively to make decisions to deal with challenges and providing a solution focused approach using initiative
• The ability and willingness to show flexibility of working patterns, responding to the needs of the service and participants

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

About the Role

This is an exciting opportunity for a full time Outreach Key worker to join our team. This is an opportunity to help change the lives of Dacorum’s rough sleepers, and to support them move from rough sleeping to independence.

As an outreach worker, you will work as part of DENS services to provide a high quality, efficient and effective service to clients who experience rough sleeping and who often find it difficult to access services. Working alongside DENS services such as The Elms hostel and day centre, you will identify clients and then work to build meaningful rapport and assist them to gain access to the relevant services to increase their quality of life and ultimately enter accommodation-based services. You will need to support clients presenting issues such as substance misuse, physical or mental health you will work to create and implement specific plans to address any identified need. 

This role involves working early mornings and late evenings while investigating rough sleeping across Dacorum.  A full, current driving licence and access to a vehicle is essential.

About you

We are looking for someone with experience of dealing directly with the public and/or clients in a busy environment, and with rough sleepers with multiple needs. You must have the ability to work with challenging behaviour, and have great communication skills. You should also have some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.

Benefits include

• Contributory pension scheme with NEST, employer contributions of 3%

• Sick pay scheme

• 25 days Annual Leave (Pro Rata) plus bank holidays

• 1 additional day of Annual Leave after each 5 years’ service (FTE, up to a max 3 days)

• 1 day per year to volunteer for DENS or another organisation (FTE)

• Employee assistance programme – 24/7 advice/support helpline and access to counselling

• Access to Medicash for cashback on health costs and access to services to support your wellbeing

• Staff wellbeing days and team building activities

• Training and professional qualifications relevant to your role

How to apply

Please read the full Job Description & Personal Specification

If you match our criteria:

· Send your CV and  Supporting Statement

·      Closing date for receipt of applications is 18th June 2025

Please advise us should you require adjustments to be made to the recruitment process

For an informal chat about the role, please contact Jacky Stafford on 014 42-412 340

About DENS

Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.

We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. We provide a range of services so that people can develop the resilience, skills and confidence to take the next step in their lives.

DENS Culture & Values

Integrity at DENS means being authentic, honest, and reliable. We demonstrate this through accountability, open communication, clear processes, and setting realistic expectations.

Respect at DENS means being kind, honest, and trustworthy. We value others' opinions and celebrate their uniqueness by maintaining a non-judgmental and unbiased attitude towards clients, colleagues, and stakeholders.

Collaboration at DENS means unity and partnership. We believe that working together strengthens communication and relationships. Our One Team/One Goal mission ensures we achieve the best outcomes for our clients.

Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,. 

Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.

About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing housing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support. 

We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.

Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.

About the role

• Be a key point of contact for receiving and processing referrals to the Providence Row, Resource Centre.
• Complete assessments of those referred to the Centre
• Make statutory and non-statutory housing referrals dependant on the persons need and eligibility.
• Build and maintain strong relationships with key partners, including outreach teams, health services, City of London Police and other support organisations.
• Work within the Team Around Me model, engaging closely with the City Outreach Teams and the Navigator service to develop and implement joint action plans for people rough sleeping.
• Connect City clients with essential health services to address tri-morbidity—the complex combination of physical ill health, mental health, and substance use that often affects individuals experiencing chronic homelessness.
• Facilitate referrals to training, employability, and volunteering programs to support long-term stability and independence.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.  

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
On a rolling basis

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Are you passionate about supporting people experiencing homelessness and creating meaningful change? Do you want to be part of a compassionate, and forward-thinking team? Do you want to help us prove that better outcomes are possible with new ways of working? If so, we’d love to hear from you. 

At The Connection Community, we provide a safe and welcoming space where people can find respite from street homelessness, build social connections, and access vital support. Our multi-disciplinary team is dedicated to reducing the harms associated with rough sleeping, fostering inclusion, and empowering individuals to move towards stability and independent living.

We see relationships as the key tool for change. The Community team build relationships of trust and solidarity that will help people to access our comprehensive professional support network, including NHS health services, DWP benefits advisors, migration specialists, and drug and alcohol support teams – all offering their services inside The Community.

Together we are piloting a psychologically-informed, trauma-responsive model with an embedded specialist NHS psychology team. This means you’ll receive high-quality training, 1:1 consultations, and reflective practice to enhance your skills, and to support you and your team to pioneer best practice in homelessness services.

You will be managing a multi-disciplinary team that is dynamic, creative and focused on building trust through relationships. Supporting the team to identify, engage and provide harm minimisation whilst promoting a sense of belonging. Providing rapid interventions for new people who may not need the service, alongside offering sustained support for the people who need it most.

You will have substantial experience in delivering psychologically, gender and culturally informed service to people who are experiencing street homelessness.  You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.  You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction

Full job description can be found on our website

Salary: £40,309
Closing Date: Friday 20th June
Interview Date: Friday 27th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Keyworker

Salary: £23,000 - £26,000

Location: Waltham Cross and Harlow

Contract: Fixed Term until 31st March 2027

Hours p/w Full Time 35hrs per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.

The Minerva service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.

To be successful as the Community Key Worker you will need the below experience and skills.

You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.

Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.

To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s vibrant Women’s Centre/office space.

You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions.

• Closing Date for Applications: 13th July 2025 @ 23:59
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs,please email and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.

We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

The purpose of this role is to provide 1-1 support to both an accommodation and outreach caseload: ensuring survivors of trafficking and sexual exploitation understand their rights and that these are met, coaching survivors to identify their personal goals, supporting survivors to access the appropriate services/treatment providers and ultimately supporting them into independence.

We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.

Two reasons why you should join Ella’s 

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free. 

2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another. 

Benefits: 

• Part of a small and committed team, a dynamic organisation changing women’s lives, supporting and empowering them to build their futures

• Access to a professional supervisor

• 28 days annual leave plus bank holidays

• Mental health days

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken

• Due to the nature of the work, this post is for women only

• The role is subject to a 6-month probationary period

• The postholder is expected to take part in the out of hours on-call service

• Ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role

See attachments for Person Specification and how to apply

We are seeking a Head of Services to lead our Youth Work and Day Centre provision at NHYC. This is an exciting time to join the organisation as we prepare to launch our new five-year strategy. You should be a thoroughly organised individual with extensive experience and expertise in operational service delivery. You should be capable of balancing strong attention to detail with the ability to think strategically, and be flexible to respond to changing demands. You should be an inspirational leader, able to motivate a diverse staff team to deliver consistently high quality services to young people. 

• Salary: £46,800 to £52,000
• Deadline: Midday Thursday 19 June

For more information on the organisation and role, please click 'Apply'.

*This role is being advertised as Substance Misuse Practitioner however on appointment your job title will be Complex Needs Practitioner (Recovery Worker)

You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner (Recovery Worker).

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

The purpose of the role is to engage people in a variety of interventions, using a person centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

All Complex Needs Practitioners (Recovery Worker) work flexibly across the community and within our multi-agency partnership settings. The caseload will include a mixture of community and multi-agency referral pathways including health and social care. You will join our caring multi-disciplinary teams, to help empower you to provide quality psychosocial interventions to our diverse client groups. 

A core part of the role will be working with people to address holistic support needs across all aspects of the person’s substance use and wellbeing. This could include diverse work related to physical and emotional health, meaningful use of time, family and relationships, community engagement and activities, accommodation, physical and emotional health, offending as well as substance use (drug use and / or alcohol use).

An energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a Black, Asian and those in Minority Ethnic background.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship. 

Aquarius Action Projects is a long-established charity (since 1982) based in Birmingham with a national reach of contracts and Partnerships. Aquarius is a subsidiary of Waythrough – a large charity that specialises in mental health, alcohol, drugs and related areas.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Keyworker (Maternity Cover)

Salary: £23,000 - £26,000

Location: Waltham Cross and supporting in St Albans and Watford

Contract: Fixed Term from August 2025 (exact date TBC)

Hours p/w Full Time 35hrs per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.

The Minerva service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.

To be successful as the Community Key Worker you will need the below experience and skills.

You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.

Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.

To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s vibrant Women’s Centre/office space.

You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions.

• Closing Date for Applications: 13th July 2025 @ 23:59
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs,please email and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.

We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.