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Homelessness support worker jobs in ashford, kent

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Canterbury, Kent (On-site) 12.43 miles
£25,522 per year
Full-time
Permanent
Job description

Project Workers are responsible for the smooth day-to-day running of the centre and drop-in services. This role includes practical tasks alongside one-to-one support work with clients, across varied areas of need (e.g. homelessness and housing, health, addiction, criminal justice, employment). Project Workers coordinate with colleagues, volunteers and external partners to deliver a safe, welcoming and inclusive environment in which people get the help that they need to make positive changes and move on in their lives.

Our service opens 7 days a week and we're looking for a Project Worker to work full time, Saturday - Wednesday, 8.30am-4.30pm. 

The job is open to anyone with the experience and skills listed below, whether gained through paid or voluntary roles. The post is subject to DBS and reference checks.

What we're looking for:

  • Experience of working with people in a public or community setting.
  • Experience of working in a team.
  • Experience of handling challenging behaviour with confidence.
  • Experience of delivering varied tasks within a set timeframe.
  • Able to communicate clearly and to remain calm under pressure.
  • Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill health, and other challenges.
  • Able to maintain professional boundaries (training will also be provided).
  • Able to write and speak concisely in plain English.
  • Understanding of, and commitment to, diversity, equality and inclusion.

Catching Lives supports people who are homeless or insecurely housed in Canterbury and East Kent. Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life. Our day centre is a minute’s walk from Canterbury East station. We open every day of the week to provide basic facilities (food, showers, laundry) alongside one-to-one support to help people improve housing, health and social connection. We also run a programme of arts and activities, and host specialist services from partner agencies.

Application resources
Posted by
Catching Lives View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 11 August 2025
Closing date: 01 September 2025 at 12:00
Tags: Housing, Domestic Violence / Abuse, Homelessness, Mental Health, Refugee / Immigration, Substance Misuse, Social / Support Work

The client requests no contact from agencies or media sales.