Homelessness volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Administrative Support Volunteer, you will play an essential role in the team, complimenting the work of the Manchester Hub and allowing Shelter clients to receive the support that they need. The opportunity will allow you to make a difference in your local community as well as gaining hands-on experience in one of the UK's leading housing charities.
Suggested Involvement: e.g. A suggested minimum commitment of one day per week for six months
Availability: e.g. This volunteering opportunity will take place within our working hours, Monday-Friday, 9:00-17:00
Location: Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE
Supervised by: Hub Administrator
Why get involved with Shelter?
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
Shelter volunteers are involved in our head office, services, shops, campaigns, events and our legal teams, and they all contribute their valuable time, skills and experience. We simply couldn’t achieve our goals without them.
Main tasks
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General administrative tasks (photocopying, scanning, and minute taking)
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Covering reception and meeting and greeting people who are dropping into the office on an ad hoc basis
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Updating local resource documents, such as local authority information sheets
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Inputting information on to our case management system
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Supporting the team with resources for delivery of training
Skills and experience required
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Previous administrative experience or an interest in gaining administrative skills
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An interest in social welfare e.g. housing, welfare benefits, debt.
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Ability to manage your own time and task load
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Confident and professional telephone manner
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Good communication skills (this may be through experience of working with the public).
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Confident IT skills including Microsoft Office programmes.
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The ability to work as part of a team and value others
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Willingness to follow Shelter’s policies including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection
Induction, learning and development
To enable you to take part in this opportunity, Shelter will:
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Provide you with a Volunteer Handbook and all Policies & Procedures
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Provide e-learning including Equality & Diversity, Health & Safety, Data Protection, Environmental Awareness and Safeguarding
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Provide access to other appropriate Shelter training
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Provide a local induction relevant to your role
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Pay ‘out of pocket’ expenses in line with Shelter’s Volunteer Expenses Policy
Benefits of volunteering with Shelter
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Supporting Shelter in our fight against bad housing and homelessness
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Gain valuable work experience
-
Be part of a great team
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Build your confidence and develop transferrable skills
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Enhances your CV
Next steps
Please complete an online application for this role. After you have applied, we will invite successful candidates to an informal interview to discuss the role further.
Please note, you will be asked to declare any unspent convictions. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.
This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ace of Clubs (AoC) is an independent charity based in Clapham that supports individuals experiencing homelessness. Each day we serve a hot meal to around 200 adults who are experiencing homelessness, adversity and hunger. Alongside this we offer a range of other direct services including showers, clothing, laundry, health support and advice.
This role is ideal for individuals looking to make a positive impact in the community while gaining valuable insight to the health/social care sector at a longstanding direct-service charity. As a Volunteer, you will mainly support our delivery of a high quality lunch service.
Duties include:
- Sorting through food donations
- Prepping and chopping ingredients for the lunch service
- Welcoming guests and signing them in at the front desk
- Serving hot lunch meals
- Serving coffee and teas to the guests
- Washing up plates, cutlery, and mugs
- Cleaning up after lunch service
Additionally, we are always seeking volunteers with skillsets in writing and admin on computers, social media, fundraising or communications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer as an Employment Coach and help individuals gain the skills and confidence to move into work, training or volunteering.
Are you passionate about helping people build brighter futures? We’re looking for Volunteers Employment Coaches to support homeless clients from NRPF ( No Recourse to Public Funds) project to find suitable work, training, or volunteering opportunities.
In this rewarding role, you’ll work one-to-one with clients to help them identify their skills, overcome barriers, and prepare for employment through CV support, job applications, and interview coaching.
You may also help deliver employability sessions and liaise with local employers.
This is a great opportunity to make a real difference in someone’s life while gaining valuable experience in advice and guidance.
If you're compassionate, a good listener, and committed to helping others succeed, we’d love to hear from you.
Polish speakers preferred.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for enthusiastic volunteers who are passionate about physical activity and community wellbeing.
Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.
You will play a key role in promoting healthy lifestyles by delivering fun, inclusive, and accessible physical activity sessions for people of all ages and abilities.
We would welcome qualified instructors from a range of activities such as:
·Boxercise
·Yoga
·Pilates
·Dance
·Football
·Basketball
·Circuit Classes
·Supported Gym workouts
However if you have another sport or activity that you would like to offer our residents, please get in touch!
This role offers a dynamic and rewarding opportunity to inspire and mentor vulnerable residents, contributing to their health and personal growth. Your commitment to excellence in coaching and resident engagement will not only enhance your professional skills but also make a significant impact on the community.
You will :
·Plan and lead, safe, engaging fitness sessions for small groups of residents
·Adapt exercises to suit varying levels of mobility, ability, and health conditions.
·Monitor participants' safety and wellbeing during sessions.
·Encourage participation and build confidence through motivation and support.
·Log attendance and feedback as required.
·Work in line with safeguarding, health and safety, and risk assessment protocols.
Skills required:
·Recognised Fitness Qualification, Exercise Class Qualification or Sports Qualification, recognised in the UK
What we will provide:
·Access to communal garden area and nearby fields for outdoor activities
·Access to a small internal gym (bench, weights, exercise equipment)
·You will be required to undertake mandatory e-learning and a menu of optional training will be made available
·Ongoing supervision and support from your line manager
·Travel expenses reimbursed (if applicable).
·Access to events, networking, and training and development opportunities.
Please note, you will be required to undergo a DBS check and we will need details of 2 x referees.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hackney Migrant Centre (HMC) is seeking to recruit a Vice-Chair to support our work and ensure financial and organisational stability as we implement our newly developed Strategic Plan for 2025-2028.
HMC was established in 2007 to provide advice and support to migrants to help them overcome problems with their immigration status and in accessing services. We welcome all migrants, of any immigration status or nationality. As the environment facing migrants has become ever more challenging, we have expanded the scope of our work. Our staff team has increased from one part-time worker in 2007 to a team of eight people, some part-time, and we now have a budget just under £450,000 a year.
We provide legal advice and casework support on immigration, housing and welfare, working with visitors to resolve the problems forcing them into destitution and homelessness, such as insecure immigration status and lack of access the public funds. We also, in partnership with local organisations and a team of volunteers, provide wellbeing support and regular community building sessions, including advice and support on accessing a GP and dealing with charges for hospital care.
This is an opportunity for someone with previous Board experience to support the Chair to coordinate and lead the Board of Trustees and make an important contribution to the work of this well-respected local charity at a crucial time in its development. We welcome applications from people from a range of backgrounds and experience who would be happy to take up this exciting challenge. We are particularly keen to recruit trustees from the Global Majority, those with lived experience of migration and/or the UK’s hostile immigration environment.
The role of Vice-Chair
The Vice-Chair of the trustee board supports the Chair in fulfilling their responsibilities and provides leadership to the board in the Chair’s absence. This is a developmental role for someone who is interested in transitioning into the Chair role in future, and who can provide additional capacity, insight, and leadership to the organisation as it navigates an increasingly challenging environment for migrants and the voluntary sector.
The Vice-Chair has the general responsibilities of a trustee to ensure the financial sustainability of HMC and that it is carrying out its work for the public benefit in line with its charitable objects. Decisions affecting the running of HMC and its finances will be taken by the board as a whole, either at the board meeting or if urgent via email. The Vice-Chair does not have individual decision-making responsibility or power (but does have a deciding vote at board meetings).
The specific duties of the Vice-Chair include the following:
Trustee meetings
• Support the Chair to agree the agenda (with the secretary and in consultation with the CEO) of trustee board meetings, sub-committees and other meetings where relevant.
• Attend and contribute to all trustee meetings and chair meetings in the absence of the Chair.
• Support the Chair in ensuring that key decisions are discussed and agreed, and that all trustees can participate fully. • Assist with the follow-up of actions and implementation of decisions as agreed with the Chair.
• Support the development and induction of new trustees, and help identify training and support needs.
Communication with staff
• Work closely with the Chair and be available as an additional point of contact for the CEO and staff, particularly when the Chair is unavailable.
• Support the Chair in providing supervision and pastoral support to the CEO, contributing to wellbeing check-ins and performance appraisal processes where appropriate.
• Contribute to the development and oversight of key organisational priorities, including equity, diversity and inclusion (EDI), fundraising, and sustainability.
• Attend staff recruitment or disciplinary panels as needed.
Public role and organisational development
• Support the Chair in representing HMC externally at public events and meetings, and deputise where necessary.
• Assist in the preparation of public communications, statements, and events.
• Act as a signatory for bank accounts and contracts when appropriate, particularly when the Chair is unavailable.
Succession and transition
• The Vice-Chair will be supported to become familiar with the full breadth of the Chair’s responsibilities over time. • They may take on specific duties or projects in agreement with the Chair and board, as part of their development.
• In the event the Chair steps down, the Vice-Chair may act as interim Chair and will be encouraged to apply for the role if appropriate.
The specific duties attached to the Vice-Chair’s role may change and/or be taken on by another trustee by agreement of the board as a whole.
Being a Trustee of Hackney Migrant Centre
The trustees of Hackney Migrant Centre play a vital role in the organisation. They are responsible for ensuring that that its services are maintained and developed for the benefit of its visitors, in line with HMC’s ethos and objectives. HMC staff are responsible for the day-to day running of HMC’s services but trustees work closely with staff in discussing and deciding on policy issues, staffing developments and campaigning, overseeing finance and fundraising to ensure that the organisation is sustainable and in monitoring the impact of HMC’s services. Our trustees are recruited according to our Trustee Recruitment Policy. We welcome trustees from a variety of backgrounds to ensure that a broad range of skills and experience are represented. Trustees are encouraged to gain first-hand experience of the work of HMC but regular volunteering is not a requirement.
For more information, please refer to the Recruitment Pack
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIY Skills Advisers (DIYSA) Volunteer
If you’re looking for a varied, hands-on volunteering role that makes a difference in people’s lives while supporting clients to learn new skills, then look no further than this exciting role.
Shelter’s DIY Skills Advisers (DIYSA) help people to gain fundamental DIY skills to build a positive future in their homes after a prolonged period of homelessness, turning a house into a home. They also help people to improve and maintain their homes, often preventing eviction. Referrals to the DIYSA service can be received from both Shelter colleagues and support staff from local partner organisations.
The DIYSA team works with individuals, sharing their skills to enable them to participate in home improvements, teaching them how to paint, wallpaper, build flat-pack furniture and gardening. As well as support for individuals, the DIY Skills Advisers run workshops across the country to bring communities together and upskill those who attend, providing clients with energy saving advice, educating them around cutting costs and improving energy efficiency in the home.
This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to assist local people and households with a range of housing disrepairs and challenges as well as providing practical DIY guidance You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
Suggested Involvement: The role is flexible, however due to the nature of the role, requires you to be available for the day, in accordance with the DIYSA’s diary.
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Shelter Birmingham, 38 The Priory Queensway, Birmingham, B4 7LA, however this is a community-based role, visiting people in their own homes in and around Birmingham so travelling will be required.
Supervised by: Volunteer Coordinator/DIYSA
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.
As a DIYSA Volunteer, you’ll be supporting the day-to-day work of DIYSA as they provide advice, guidance and skills to households in Birmingham.
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the advice we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Main Tasks include
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Working alongside the DIYSA to provide DIY repairs, teach households DIY skills,
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Accompany the DIYSA, visiting people at their homes, and assessing the repair/skill need
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Painting and decorating
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Gardening work
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Flat pack furniture assembly
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Fitting curtain rails and blinds
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Hanging pictures and shelves
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Supporting the DIYSA with the delivery of community-based workshops in skills such as drills workshops, gardening, energy saving practices and help around the management of mould.
Skills and experience required
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Your main role is to support the DIYSA and help them complete jobs in a timely and effective manner
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You don’t need to have a background in DIY for this role. We are looking for a willing learner who has excellent communication and listening skills
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An interest in supporting and motivating people to make positive changes in their lives through acquiring new skills and interests
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A strong team player who can take on instructions to complete jobs to a high standard
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Enjoys working with others and contribute to delivering an excellent service
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Ability to connect with clients and contribute to the community
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Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection
To enable you take part in this opportunity Shelter will
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Provide a volunteer pack including a Handbook and all Policies and Procedures.
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Provide an induction into your role
-
Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
-
Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
-
Supporting Shelter in our fight against bad housing and homelessness.
-
Gain valuable work experience and enhance your CV.
-
Meet new people and be part of a great team.
-
Build your confidence and develop transferable skills.
Next steps
Please complete an online application for this role by clicking the link to “fill in application”
Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further.
Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.
This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Health Walk Leader, you will play a key role in supporting our residents to become more active and improve their wellbeing through social walks!
Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.
You’ll help lead short, safe, and friendly group walk, especially for those who may be inactive, recovering from illness, or looking to improve their physical and mental health.
You will:
·Plan and lead regular health walks in your local area
·Welcome and support all participants, ensuring a positive and inclusive atmosphere
·Carry out basic safety checks and risk assessments for walk routes
·Encourage conversation and connection among walkers
Monitor attendance and report back to the coordinator as required
Skills required:
·First Aid Qualification
·Friendly, approachable, and reliable
·Good communication and people skills
·An interest in walking and promoting healthy lifestyles
·Able to walk at a steady pace for 30–60 minutes
What we offer:
·A full induction to the role and site will be provided
·Access to communal garden area and nearby fields for outdoor activities
·You will be required to undertake mandatory e-learning and a menu of optional training will be made available
·Ongoing supervision and support from your line manager
·Travel expenses reimbursed (if applicable).
·Access to events, networking, and training and development opportunities.
Please note, that you will be required to undergo a DBS check and we will require details of 2 x referees.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Welcome volunteer, you will be an invaluable part of the Birmingham team, supporting the hub to deliver vital frontline services. You'll be the first point of contact for clients and visitors, assisting the hub team with duties, and supporting the operation of the Shelter office in their day-to-day business
You’ll act as the first point of contact for our clients, helping to understand their needs and help them access necessary advice and assistance through the duty or appointment services. Being a positive presence in the hub to ensure visitors feel comfortable and welcomed.
This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to assist local people with a range of housing issues as well as providing practical guidance and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments)
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA
Supervised by: Volunteer Coordinator
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.
As a Welcome Volunteer, you’ll be supporting the day-to-day work of Shelter’s Advice Team as they provide advice and guidance to the people visiting the Birmingham hub.
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the advice we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Main Tasks include:
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Greeting people who come to the office and aiding in Reception
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Communicating with clients via phone and email to share updates on their case and to gather information.
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To obtain feedback and service user consents
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Signposting clients to relevant services and providing useful information.
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General tasks (e.g. photocopying, scanning, and filing).
Skills and experience required:
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Good communication skills and the ability to understand the needs of our clients.
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The ability to speak Somalian or Arabic would be helpful, but certainly not essential
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Interest in housing issues; welfare benefits; debt; community care
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The ability to work as part of a team and value and communicate effectively with others
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Confident using Microsoft Office, including Outlook, Excel, Teams and PDF documents to a good standard
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Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection
To enable you take part in this opportunity Shelter will:
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Provide a volunteer pack including a Handbook and all Policies and Procedures.
-
Provide an induction into your role
-
Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
-
Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
-
Supporting Shelter in our fight against bad housing and homelessness.
-
Gain valuable work experience and enhance your CV.
-
Meet new people and be part of a great team.
-
Build your confidence and develop transferable skills.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Community Workshop Assistant volunteer, you will be an invaluable part of the Birmingham team, supporting the hub to deliver frontline services. This role is an exciting and new opportunity to make a real difference within the wider community.
The accessible workshops are delivered primarily out in the community to Shelter clients and professionals however we may also deliver these by Microsoft Teams. The aim is to help empower clients to understand their rights and provide necessary support and signposting in areas such as temporary accommodation and budgeting. You will play a supportive role, helping the Housing Rights Worker deliver these workshops and being part of the development of future workshops.
In addition, you’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support within the workshop. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
Suggested Involvement: Approximately one day per month (can be more & can be flexible around your commitments)
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm.
Location: Shelter Birmingham 38 Priory Queensway, Maple House, Birmingham, B4 7LA but this role will be within the local community.
Supervised by: Birmingham Volunteer Coordinator
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Main Tasks include
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Ensuring equipment is ready such as laptops and projectors
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General administrative tasks (e.g. photocopying, scanning and filing).
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Help create a welcoming environment and being a welcoming face for clients attending the workshops
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Handing out feedback forms & uploading feedback forms once the session is over
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Supporting the Housing Rights Worker to facilitate the workshop
Skills and experience required
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An interest in social welfare e.g. housing, welfare benefits, debt.
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Good communication skills (this may be through experience of working with the public)
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Ability to collaborate with a team.
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Confident using IT including Microsoft Office programmes
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Willingness to follow Shelter’s policies, including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection.
Induction, learning & development
To enable you take part in this opportunity Shelter will
-
Provide a volunteer pack including a Handbook and all Policies and Procedures.
-
Provide an induction into your role
-
Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
-
Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
-
Supporting Shelter in our fight against bad housing and homelessness.
-
Gain valuable work experience and enhance your CV.
-
Meet new people and be part of a great team.
-
Build your confidence and develop transferable skills.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new role, the purpose of which is to gather feedback from both clients and stakeholder to assess the broader impact of our work.
We are looking for a volunteer to undertake follow up phone calls to clients, this might be after an intervention with them or at intervals after closure. To ensure we a complaint with GDPR, we record consent, and this is stored on our inhouse Client database CRM.
The volunteer will be provided with a list of questions to ask to gather feedback and would be expected to detail the responses.
Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments)
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA
Supervised by: Birmingham Volunteer Coordinator
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.
As a Client and Stakeholder Feedback Volunteer, you’ll be supporting the day-to-day work of Shelter’s and providing updates on client's experiences. Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Main Tasks include
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Make follow-up phone calls to stakeholder and clients after they have accessed our services to gather feedback from them.
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Ask set questions when speaking with stakeholders and clients to see if and how advice has made a difference to them and record their responses.
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Assessing and adding in quantitative and qualitative data to our client database (CRM).
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Present the responses in an accessible format e.g. using Word or Excel.
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Identify key findings and/or trends and discuss with relevant team member(s)
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Provide insight into improvements for the activities involved
Skills and experience required
The aim of the post is to gather information and feedback regarding the service we offer and the impact this has made. Therefore, we are looking for somebody who is:
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Comfortable interacting with stakeholders in person and over the telephone
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Is considerate of tone and language during interactions.
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Has good listening skills.
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Has strong written skills and the ability to take detailed and accurate notes of the discussion whilst on the telephone or in person.
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Has good IT skills, including experience using MS Office software such as Excel and Forms.
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Is resilient to potentially challenging conversations, while understanding the boundaries of the role.
To enable you take part in this opportunity Shelter will
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Provide a volunteer pack including a Handbook and all Policies and Procedures.
-
Provide an induction into your role
-
Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
-
Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
-
Supporting Shelter in our fight against bad housing and homelessness.
-
Gain valuable work experience and enhance your CV.
-
Meet new people and be part of a great team.
-
Build your confidence and develop transferable skills
This role will allow us to see the effects of the housing advice and workshop delivery received by clients and professionals and if there are any additional impacts such as increased sense of stability or more confidence in their rights.
This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to support local people with a range of housing issues. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ace of Clubs (AoC) is an independent charity based in Clapham that supports individuals experiencing homelessness. We serve up to 200 hot meals a day to adults who are homeless, hungry or facing adversity.
With a small staff team, we need more volunteer help to support our admin - this includes writing emails, helping with communications or writing reports. You will be helping out in areas such as fundraising, communications and charity co-ordination. As this role requires significant writing, it is essential that you have a high standard of written English and have close attention to detail. You also need to be competent on using Microsoft packages.
Hours can be flexible during the working day Monday to Friday depending on your commitments. However, we would like a minimum of 5 hours per week as we will also invest time to onboard, induct and train you. We also ask for a commitment of ideally 6 months. However, we do appreciate that you may have some planned leave etc. within that timeframe.
This role is ideal for individuals looking to gain experience in the charity sector or for people who have previously had careers, but now have some time and skills to give back to a charity.
We are a friendly and welcoming team with many volunteers also supporting our daily work, so you will be joining a bustling and inspiring environment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ESOL (English for Speakers of Other Languages) Service
Our ESOL provision is part of the Centre’s Employment and Learning Service, which also includes digital inclusion and employment support.
We have qualified volunteer ESOL teachers providing 1:1 support to clients who want to improve their English. We also have a couple of volunteers running small conversation classes at the Centre, within our Family Services.
We now want to expand our ESOL offer to include learning opportunities offsite in a group setting to adults and young people in temporary accommodation, mainly asylum-seeking families.
What will you be doing?
- Conversational English with a small group
- Find out from your students what areas they want to cover and what skills they want to develop
- Encourage a positive atmosphere where students feel they can make mistakes
- The aim of the groups is to help our clients to become more independent and to pursue their social and professional goals.
- Be aware of the variety of levels within the class, providing support for weaker students and challenge for stronger ones
- Give students encouragement and constructive feedback
- To liaise with the manager of Family Services and communicate any issues that arise with the class
How does this role make a difference?
This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English or interact with an English speaking person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as welfare rights and Immigration advice services, digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.
Who will you be helping?
Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need support with their English.
What are we looking for?
- Experience in teaching English as a second language to adults in a group setting and to mixed abilities and a range of languages.
- A recognised ESOL/EFL teaching qualification such as CELTA.
- Good communication and organisational skills.
- An awareness of some of the issues that affect refugees, asylum seekers and migrants.
- A commitment to upholding the Centre’s values of valuing each person, welcoming, encouraging potential, working together, reflecting and improving.
Time Commitment:
The class will run on Wednesdays from June 2025, from 10.30am – 12/12.30pm. We ask for a commitment to run this 90 – 120-minute class for at least two terms ideally.
How will you be supported?
- You will be supported by our Volunteer Coordinator, the Manager of Family Services and the wider team
- You will receive a Centre induction.
- You will have access to e-learning modules on a range of topics.
- You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel.
- You will be invited to social and other events
Recruitment Procedure
Register on our online volunteering database. We will contact you and, if suitable, arrange an informal interview.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Join the Board of MEAM as a Trustee and help drive systemic change for people facing multiple disadvantge.
Applications close: 9 a.m. Wednesday 6th August 2025.
Location: National/Virtual
Time commitment: c.6 days per year
About MEAM
Making Every Adult Matter (MEAM) is the national charity dedicated to transforming services and systems for people facing multiple disadvantage, including homelessness, mental ill health, substance use, and contact with the criminal justice system. We work with local areas, policymakers, and people with lived experience to drive meaningful, lasting change.
Established in 2009 as a coalition of Clinks, Collective Voice, Homeless Link, and Mind, MEAM collaborates with over 50 local areas across England to improve responses and change lives for people experiencing multiple disadvantage.
We offer hands-on support, consultancy, and training to local cross-sector partnerships, helping them design and deliver better-coordinated services. Central to MEAM’s work is the MEAM Approach, a framework that guides local areas in creating sustainable, systemic change through principles such as partnership, co-production, and flexible service responses. By working alongside practitioners, policymakers, and people with lived experience, MEAM strives to address the root causes of multiple disadvantage and promotes equitable access to support services.
In January 2025, MEAM transitioned from its coalition structure to operate as an independent charity, with our founding partners continuing to serve on the board, reinforcing our collective commitment to collaborative and intersectional approaches in tackling complex social challenges.
About the roles
As a Trustee on the board of MEAM, you will play a pivotal role in guiding the charity through the next phase of growth and development.
Working closely with the Chair and the rest of the board, you will provide strategic leadership, ensuring MEAM continues to drive systemic change for people facing multiple disadvantage.
This is an exciting opportunity to shape the direction of a national organisation dedicated to improving services, systems and policies at both local and national levels.
As a Trustee, you will be instrumental in strengthening MEAM’s long-term sustainability and expanding our reach. Your leadership will help our team drive systemic change, influence national policy, and create more equitable, trauma-informed systems.
Who we are looking for
We are seeking individuals who can complement the current board by bringing a range of skills and experience. In particular, we are keen to hear from individuals whose skills and experience relate to one or more of the following areas:
- Lived experience of multiple disadvantage (with an interest in using this expertise alongside other skills to support and inform change)
- Public sector and commissioning expertise (for example, experience in local or national government, housing, homelessness, health, public health, mental health, substance misuse, domestic violence or criminal justice)
- Commercial expertise in a social context (for example, experience in social or public sector consultancy and training, social enterprise or mission-driven business)
All candidates should have a knowledge of one or more sectors related to our work, share our passion of working for, and with, people experiencing multiple disadvantage, and have knowledge of our systemic and intersectional approach.
MEAM values and prioritises different perspectives and all lived experiences, and as such we welcome applications from all under-represented groups, people with experience of multiple disadvantage and people with convictions.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 6th August 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Fight for Change – Help Us Build Stronger, More Inclusive Communities
WBC Cares UK is dedicated to transforming lives through the power of boxing. We use sport to empower young people, support those with disabilities or mental health challenges, and uplift individuals facing poverty, homelessness, and social exclusion. From community-based gyms to school outreach, mentoring, and essential aid, our mission is rooted in compassion, inclusion, and resilience.
We’re looking for a passionate and proactive Volunteer Administrator to help amplify our impact. In this role, you'll be instrumental in supporting the team in organising our programmes, delivering hope, empowerment, and practical help to communities across the UK.
Your Role:
- Respond to emails and help manage correspondence
- Maintain up-to-date records, including donations and volunteer contact lists
- Schedule meetings, prepare agendas, and take minutes
- Help format and file documents and reports
- Support our team with day-to-day admin that underpins our outreach
What We’re Looking For:
- Strong organisation and attention to detail
- Friendly and respectful communication style
- Competence with basic IT (email, Google Docs, spreadsheets)
- 6-10 hours per week (some on-site in Croydon preferred; flexible)
What You’ll Gain:
- Contribute directly to improving lives in your local community
- Develop admin and charity operations experience
- Work alongside a warm, values-led team
- Make a real difference in a supportive, flexible role
WBC Cares UK empowers lives through accessible boxing. "Boxing belongs to everyone, and everyone belongs in boxing."
The client requests no contact from agencies or media sales.
Ref: CYP-251
Are you a personable, resilient and reliable individual with the commitment – and, above all, the understanding – to build trusted professional relationships with vulnerable children and young people?
If so, St Giles has opportunities to join us in the volunteer role of SOS North Yorkshire Peer Advisor – working on an award-winning project that educates children and young people around the risks and signs of exploitation, serious violence, and gangs, through group facilitated sessions and tailored one-to-one intervention sessions in schools and other community settings.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
You’ll join us in mentoring children and young people who are victims of, or have been affected by, sexual or criminal exploitation, or who are frequently missing from home. Receiving full training, including a Level 3 Information Advice and Guidance qualification, you’ll provide support to SOS caseworkers developing and delivering educational sessions to children and young people between the ages of 10-25 years, on topics such as: weapons awareness; the reality of prison; gangs; county lines; and child sexual exploitation.
We positively encourage applications if you’ve previously worked on a client-led support project, and/or have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs, etc. This includes having had experience of the criminal justice system and serving a prison sentence. (You will need to demonstrate how your lived experience supports your ability to benefit our clients).
What we are looking for
- Relevant knowledge/understanding, preferably with lived/personal experience of the Criminal Justice System, and/or having been affected by criminal or sexual exploitation.
- Experience with socially excluded children, young people and/or adults.
- Experience of providing advice and guidance and/or mentoring (not essential).
- Award in Education & Training and/or Mentoring Level 3 qualification (or willingness to work towards).
- Ability to communicate and understand different experiences and perspectives without judgement.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 11pm on 20th July 2025
Interviews: 28th July 2025 in York
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.