Homelessness volunteer roles
One25 is a Bristol-based charity, specialising in supporting women to break free from street sex-work, addiction and other life-controlling issues and build new, independent lives. We provide night outreach (7 sessions weekly), a Health Hub and casework, giving person-centred support and advocacy to around 240 women each year.
One25’s outreach service is often how women first make contact with us, meeting us on our fully equipped outreach van. Three volunteers, one an experienced team leader, go out on the van at night and meet women’s basic needs by providing nutritious food, first aid, warm clothing, condoms, safety alarms etc. They provide the chance to talk and get advice in a safe space and encourage women to get more in-depth help by visiting our Health Hub or seeing a caseworker.
We are looking for volunteers to join our accelerated pathway to becoming a Van Team Leader. Van Team Leaders are responsible for leading volunteers during shifts, coordinating with One25 staff and external services, and making decisions in crisis situations.
Please note: It is an Occupational Requirement that applications for this role are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Enhanced DBS disclosure will be required.
Team Leader tasks will involve (but are not limited to):
- Organising jobs with volunteers prior to shift
- Contacting volunteers prior to shift to make arrangements.
- Leading the briefing and debriefing sessions.
- Explaining procedures to new volunteers and answering any questions they have.
- Supporting and mentoring other volunteers, offering coaching and guidance where appropriate.
- Being responsible for making decisions relating to safety on the van
- Feeding back to the Volunteer Manager.
This pilot project will be for people who have professional experience in the following areas:
- Domestic abuse
- Sexual violence
- Drug and alcohol
- Homelessness
- Social care
- Physical Health
- Mental health
To apply for this programme you must have/be:
- Experience in the above mentioned fields
- Able to commit to 2 nights per month and 1 evening per month during the 7-month training programme
- Able to commit to at least 1 night per month and 1 evening per quarter upon completion of the training programme
- Able to travel to and from St Pauls, Bristol after shift
- Reliable and punctual
- An understanding of the issues women involved in street sex work.
- Non-judgmental and compassionate approach.Empathy and ability to actively listen.
- Ability to be friendly, but professional.
- Ability to maintain boundaries and be firm about rules.
- Ability to take direction and learn from mistakes and progress in your role
- Ability to remain calm in stressful situations
- Be comfortable leading a team and providing on site feedback to volunteers
For more information on this role, please see the attached role description.
Applications by: 9am, Monday 7th July 2025
Interviews: Tuesday 15th July, Wednesday 16th July or Thursday 17th July
Induction date: Tuesday 22nd July (5pm until 9pm)
To meet women who street sex work where they are, supporting them to move from crisis and trauma towards independence in the community.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Clifford Heart Foundation
The Clifford Heart Foundation addresses a range of urgent social challenges affecting underserved communities, particularly individuals and families facing homelessness, poverty, food insecurity, and lack of access to basic resources in Florida, USA. We recognize the systemic barriers that leave people without stable housing, proper hygiene, emotional support, or community reintegration opportunities. Our programs offer not just relief but also dignity, empowerment, and long-term solutions.
By providing essentials like care baskets, meals, community events, mentorship, and advocacy, we help people navigate hardship and rebuild their lives. Additionally, we aim to reduce the social isolation and stigma that often accompany homelessness by fostering a culture of compassion, community involvement, and systemic change. Our work is rooted in empathy and driven by the belief that everyone deserves to be seen, supported, and given a fair chance.
To Our Volunteers �� We’re a small but mighty nonprofit and we mean it. Most of the work we do is powered by just a few hands, a lot of heart, and a deep commitment to serving our community. That’s why your support means everything.
You're not just filling a role, you're helping us grow, scale, and reach more people who truly need us.
Whether you’re editing a video, sending an email, or showing up to serve, your time and energy matter deeply. We’re building something special, and we’re so grateful to have you as part of it.
We see you. We appreciate you. We’re growing because of you.
With love, Kytana & The Clifford Heart Foundation Team
Assistant (Operations & Admin)
Volunteer Role Description (remote, unpaid)
Be the organized magic behind the mission. We’re looking for an Assistant who’s down to help keep things running smoothly. This role supports the founder directly and is perfect for someone who’s organized, proactive, and wants to get hands-on experience in nonprofit work, event planning, and social impact.
✨ What you'll do:
- Help with scheduling, outreach emails, and basic admin tasks
- Coordinate logistics for events, donations, and volunteer activities
- Assist with social media planning and content uploads when needed
- Keep track of supplies, vendors, and community requests
- Provide general support to help the team stay focused and moving
�� Bonus if you:
- Love organizing and can stay on top of a to-do list
- Are comfortable using Google Drive, email, Canva, etc.
- Want to learn how nonprofits are built from the inside out
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Join the Board of ScotsCare, a historic charity making a real impact for Scots in London.
Applications close on: Monday 14th July 2025
Location: London EC1Y 2AJ
Time commitment: c.1 day per month
About ScotsCare
For over four centuries, ScotsCare has been a beacon of hope for Scots navigating life’s challenges in London. Our journey began in the early 17th century, and today, we stand as a testament to resilience, compassion, and community support.
Our mission goes beyond simple financial aid. We understand that true support means addressing the complex, interconnected challenges individuals and families face. Whether it’s a family struggling with complex issues, a homeless individual seeking support, or an older person experiencing isolation, ScotsCare offers a holistic approach to support.
Our work spans multiple dimensions of care. We provide financial grants to alleviate immediate economic pressures, but we don’t stop there. Our team of dedicated professionals offer bespoke mental health services, including substance misuse, job coaching, housing and homelessness support, and advocacy services. We see each person as an individual with unique strengths and potential, not just a set of challenges to be solved.
The heart of ScotsCare is our people – both staff and volunteers. We’re constantly seeking passionate professionals who believe in our mission of breaking cycles of deprivation. Our team represents diverse backgrounds and skills, united by a common goal: creating meaningful opportunities for Scots in London.
We operate three sheltered housing sites, provide psychotherapy sessions, and run community-building programmes like our ScotsCare choir. These initiatives are more than services; they’re pathways to reconnection, healing, and empowerment.
About the role
As we establish our newly formed Property Sub-Committee, we are looking for a new Trustee to join our board and committee.
As a Trustee, this is an opportunity to be part of shaping ScotsCare’s vision.
Who we are looking for
We seek an individual passionate about supporting Scots in London with executive-level property experience to join our existing, skilled, and diverse team of Trustees.
Experience in property, asset management, estates management, housing and/or development or construction will be vital in ensuring the property strategy is congruent with strategic direction.
You will demonstrate an ability to provide constructive challenge, offering insights that support. Communication is key, so we are looking for a Trustee who is personable, approachable, and able to work seamlessly with our Chief Executive and property lead.
You will be a trusted advisor who brings both professional rigor and a genuine commitment to the charity’s goals, helping to drive ScotsCare’s vision and supporting its important work for Scottish communities.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close on Monday 14th July 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients.
Are you a reliable handyperson who can undertake, upkeep, and repair a range of tasks for our housing support clients?
- Do you have 1-2 hours a week to make basic home improvements to client’s accommodation?
- Are you a dab hand at DIY and want to put your handyperson skills to good use?
- Do you have an interest in motivating people to make positive changes in their lives through acquiring new skills?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key responsibilities
Your role will include carrying out basic household repairs and alterations such as:
- Gardening work
- Flat pack furniture assembly
- Putting up curtain rails/blinds
- Hanging pictures and shelves
Skills required
No volunteering experience is required however the below skills are essential:
- Practical skills in DIY and/or gardening
- Good listening and communication skills
- Excellent people skills to enable you to work with a range of individuals with complex backgrounds
- Reliable and trustworthy
- Respect confidentiality
- Ability to build effective working relationships with clients in a non-patronising way
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ace of Clubs (AoC) is an independent charity based in Clapham that supports individuals experiencing homelessness. We serve up to 200 hot meals a day to adults who are homeless, hungry or facing adversity.
With a small staff team, we need more volunteer help to support our admin - this includes writing emails, helping with communications or writing reports. You will be helping out in areas such as fundraising, communications and charity co-ordination. As this role requires significant writing, it is essential that you have a high standard of written English and have close attention to detail. You also need to be competent on using Microsoft packages.
Hours can be flexible during the working day Monday to Friday depending on your commitments. However, we would like a minimum of 5 hours per week as we will also invest time to onboard, induct and train you. We also ask for a commitment of ideally 6 months. However, we do appreciate that you may have some planned leave etc. within that timeframe.
This role is ideal for individuals looking to gain experience in the charity sector or for people who have previously had careers, but now have some time and skills to give back to a charity.
We are a friendly and welcoming team with many volunteers also supporting our daily work, so you will be joining a bustling and inspiring environment.
EMPLOYMENT COACH
Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, family circumstances, mental health issues, substance misuse, care leavers, learning disability, age, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients f
Would you like the opportunity to apply your experience in a meaningful role to help vulnerable clients?
· Do you have 1 hour a week to give to a vulnerable client
· Can we rely and depend on you to commit to a period of up to 12 weeks?
· Can you create and maintain positive, professional, and trusting relationships with a non-judgmental approach?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Role summary:
To encourage and support clients on a one-to-one basis to find suitable employment or volunteering.
To assess each individual and help prepare them for meaningful and suitable employment.
Key Responsibilities
· To support clients to identify their skills and readiness for employment and training
· To communicate with clients to understand their strengths and assisting with personal barriers
· To research and match suitable employment, work placements, volunteering or training opportunities based on client preferences
· To identify any initial support needs/adjustments that the service user may need to work successfully
· To assist with CV’s, applications and support for interviews
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our busy Homework Club is part of our delivery of child and family support services, in order that low income and vulnerable families have improved access to services, employment opportunities and life chances.
In response to requests from parents and young people, the Centre provides after-school Homework and Study clubs during term time. Children from three local primary schools, and a few from Year 7 attend the club. Many come from families where English is a second language.
Volunteers sit on a table with 1 or 2 children and provide help with their homework, maths and English work mostly, and some reading. Volunteers commit to one session a week on Friday (3.30 – 5.30pm).
Our Mission
Each Person Matters: The Cardinal Hume Centre enables families, children and young people to overcome poverty and avoid homelessness.
What are we looking for?
- Ideally you have some experience in teaching, either professionally, voluntary or at home with your own children.
- You are friendly, patient and can have rapport with children easily.
- Able to help with maths and English at primary school level.
What is the time commitment?
- Ideally at least one academic term
- Fridays, 3.30 – 5.30pm at The Cardinal Hume Centre and we are trialing an outreach sessions at a local Library & Hotel on otger weekdays
How will you be supported?
- You will be supported by the Family Services staff team.
- You will have access to wide range of e-learning topics. Child safeguarding and fire safety awareness is mandatory for all new volunteers.
- You will be reimbursed for travel expenses.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ESOL (English for Speakers of Other Languages) Service
Our ESOL provision is part of the Centre’s Employment and Learning Service, which also includes digital inclusion and employment support.
We have qualified volunteer ESOL teachers providing 1:1 support to clients who want to improve their English. We also have a couple of volunteers running small conversation classes at the Centre, within our Family Services.
We now want to expand our ESOL offer to include learning opportunities offsite in a group setting to adults and young people in temporary accommodation, mainly asylum-seeking families.
What will you be doing?
- Conversational English with a small group
- Find out from your students what areas they want to cover and what skills they want to develop
- Encourage a positive atmosphere where students feel they can make mistakes
- The aim of the groups is to help our clients to become more independent and to pursue their social and professional goals.
- Be aware of the variety of levels within the class, providing support for weaker students and challenge for stronger ones
- Give students encouragement and constructive feedback
- To liaise with the manager of Family Services and communicate any issues that arise with the class
How does this role make a difference?
This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English or interact with an English speaking person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as welfare rights and Immigration advice services, digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.
Who will you be helping?
Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need support with their English.
What are we looking for?
- Experience in teaching English as a second language to adults in a group setting and to mixed abilities and a range of languages.
- A recognised ESOL/EFL teaching qualification such as CELTA.
- Good communication and organisational skills.
- An awareness of some of the issues that affect refugees, asylum seekers and migrants.
- A commitment to upholding the Centre’s values of valuing each person, welcoming, encouraging potential, working together, reflecting and improving.
Time Commitment:
The class will run on Wednesdays from June 2025, from 10.30am – 12/12.30pm. We ask for a commitment to run this 90 – 120-minute class for at least two terms ideally.
How will you be supported?
- You will be supported by our Volunteer Coordinator, the Manager of Family Services and the wider team
- You will receive a Centre induction.
- You will have access to e-learning modules on a range of topics.
- You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel.
- You will be invited to social and other events
Recruitment Procedure
Register on our online volunteering database. We will contact you and, if suitable, arrange an informal interview.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Ref: CYP-251
Are you a personable, resilient and reliable individual with the commitment – and, above all, the understanding – to build trusted professional relationships with vulnerable children and young people?
If so, St Giles has opportunities to join us in the volunteer role of SOS North Yorkshire Peer Advisor – working on an award-winning project that educates children and young people around the risks and signs of exploitation, serious violence, and gangs, through group facilitated sessions and tailored one-to-one intervention sessions in schools and other community settings.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
You’ll join us in mentoring children and young people who are victims of, or have been affected by, sexual or criminal exploitation, or who are frequently missing from home. Receiving full training, including a Level 3 Information Advice and Guidance qualification, you’ll provide support to SOS caseworkers developing and delivering educational sessions to children and young people between the ages of 10-25 years, on topics such as: weapons awareness; the reality of prison; gangs; county lines; and child sexual exploitation.
We positively encourage applications if you’ve previously worked on a client-led support project, and/or have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs, etc. This includes having had experience of the criminal justice system and serving a prison sentence. (You will need to demonstrate how your lived experience supports your ability to benefit our clients).
What we are looking for
- Relevant knowledge/understanding, preferably with lived/personal experience of the Criminal Justice System, and/or having been affected by criminal or sexual exploitation.
- Experience with socially excluded children, young people and/or adults.
- Experience of providing advice and guidance and/or mentoring (not essential).
- Award in Education & Training and/or Mentoring Level 3 qualification (or willingness to work towards).
- Ability to communicate and understand different experiences and perspectives without judgement.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 11pm on 20th July 2025
Interviews: 28th July 2025 in York
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working with people who have suffered from any of the following? Or you may have some lived experience yourself?
• Homelessness
• Substance misuse and/or addiction recovery
• Ex-offending
• Mental health concerns or learning disabilities
Would you like to use some of your free time to mentor vulnerable adults settle down in their local community within the London and/or the Surrey areas?
We have some exciting new hybrid working opportunities in London and Surrey which will enable us to support people into the private rented sector.
We will help them settle into their properties, their local community, and help manage their tenancy by making a positive and influential impact on their lives. Our overall aim is to provide the tenancy sustainment support and ensure they have the tools they need to live in their new property comfortably.
There will be occasions where meeting face to face will be necessary, so having some flexibility is important to us.
As a Mentor, you will be providing essential additional support, information and guidance to Forward clients that you have been allocated to. You will help mentee/s address in a holistic/person centred manner, to formulate their goals, draw a realistic plan and support them to review their achievements and overcome any barriers that they may have, particularly when it comes to running their own private tenancies.
You will be matched with a case load of mentees whom you will meet on a regular basis (we require a minimum of at least 3 hours a week up to a maximum of 3 days a week depending on your availability) to support them with their specific needs and signpost them to additional services where necessary.
The role can be remote but in certain areas and as stated, we may need an occasional face to face meeting.
You will:
*provide advice and guidance
*have good knowledge of the welfare and benefits system
*understand what is involved in setting up and sustaining tenancies
*will be able to signpost your mentees to appropriate additional services and ensure they are engaging with their current additional support networks
*help them overcome their barriers, (whether that be from solving maintenance issues, budgeting to personal barriers)
The list is not exhaustive. As you may understand, every individual Will have their own challenges or goals.
If this opportunity sounds like something you would be interested in, please apply today. The mentor coordinator will contact you to discuss the opportunity further and give you Information about the training and support that will be offered to you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a people person? Would you enjoy helping clients with their problems, as well as developing employability skills or putting your spare time to good use? Then look no further!
Our friendly team are looking for volunteers for our Adviceline which offers the general public information to empower them to find a solution to their problems in areas such as welfare benefits, housing and debt. For more complex issues you would be arranging an appointment with our advisers who will be using the information you have already gathered from the client.
You will need to be familiar with Microsoft Word and Excel and have excellent verbal and written communication skills, as well as being non-judgemental and respect views, values and cultures that are not your own. Full training will be given.
We cover travel expenses within the boundaries of Enfield.
Interested? Great, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients.
Could you prevent loneliness and isolation in your community and become a befriender?
- Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
- Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
- Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key responsibilities
Your role will include, but is not restricted to the following tasks:
- Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
- Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
- Collect prescriptions for clients and assist with their weekly shop
- Help clients rediscover social skills and confidence by building up and maintaining a close relationship
- Report any concerns to the Volunteer Coordinator
Skills required
No qualifications or volunteering experience is required; however, the below skills are essential:
- A non-judgemental approach
- Good listening and communication skills
- Reliable and trustworthy
- Respect confidentiality
- Be able to work on own initiative
- Ability to build effective working relationships with clients in a non-patronising way
Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients.
Could you prevent loneliness and isolation in your community and become a befriender?
- Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
- Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
- Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key responsibilities
Your role will include, but is not restricted to the following tasks:
- Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
- Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
- Collect prescriptions for clients and assist with their weekly shop
- Help clients rediscover social skills and confidence by building up and maintaining a close relationship
- Report any concerns to the Volunteer Coordinator
Skills required
No qualifications or volunteering experience is required; however, the below skills are essential:
- A non-judgemental approach
- Good listening and communication skills
- Reliable and trustworthy
- Respect confidentiality
- Be able to work on own initiative
- Ability to build effective working relationships with clients in a non-patronising way
Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients.
Could you prevent loneliness and isolation in your community and become a befriender?
- Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
- Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
- Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key responsibilities
Your role will include, but is not restricted to the following tasks:
- Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
- Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
- Collect prescriptions for clients and assist with their weekly shop
- Help clients rediscover social skills and confidence by building up and maintaining a close relationship
- Report any concerns to the Volunteer Coordinator
Skills required
No qualifications or volunteering experience is required; however, the below skills are essential:
- A non-judgemental approach
- Good listening and communication skills
- Reliable and trustworthy
- Respect confidentiality
- Be able to work on own initiative
- Ability to build effective working relationships with clients in a non-patronising way
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are LRMN?
We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing.
Why do we need you?
Advocacy volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help them access the right service for them. This might be with us, a partner or another external service.
Our admin team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services.
Our admin team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that.
What activities will you be involved in?
As an Advocacy Volunteer, you will work alongside staff and fellow volunteers to provide practical support, advocacy, and guidance to individuals accessing our services. Your role is essential in helping service users navigate various systems, simple applications, access key entitlements, and receive the support they need to improve their circumstances.Your key responsibilities will include:
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Client Support:
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Assist clients in completing applications for:
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Free bus transportation
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Oyster cards (60+ and 65+)
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National Insurance Number (NIN)
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Nursery, school, and college admissions/registrations
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Signposting and Referrals:
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Ensure service users who cannot access our services are signposted or referred to appropriate external organizations.
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Information and Guidance:
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Help clients and referrers understand the services we offer and how to access them effectively.
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Administrative Support:
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Undertake various administrative tasks as identified by the team.
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Expanded Duties (as experience grows):
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Assist with additional basic applications not listed above.
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Support clients with simple letter writing and documentation.
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Take on other relevant duties as needed.
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Location & Schedule:
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This role is based in our Deptford office, specifically during Thursday drop-in sessions.
What can you gain from this opportunity?
By volunteering with LRMN, you will:
• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London
• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years
• Gain experience of admin work in a business environment
• Gain an understanding of the issues affecting refugees, asylum seekers and migrants • Have regular support and supervision from the Business and Operations Officer • Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) & up to £15 travel expenses (when volunteering in the office for 4+ hours)
Is there induction and training?
Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding, record keeping and use of our client management system (Advice Pro).
You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.
Who are LRMN looking for?
We’re looking for someone who is:
• Passionate about supporting migrants, refugees and asylum seekers
• Friendly and approachable and can manage professional boundaries
• Excellent communication skills
• Proactive and able to use own initiative
• Organised and methodical in their work
• Respectful of client confidentiality
• Experienced in working with multicultural communities
• Able to use their digital skills to make referrals and manage online systems
LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us.
What commitment do you need to make?
We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri) for at least six months.
How can you apply?
If you are interested in this role, we would love to hear from you. Please apply via CharityJobs.
Volunteers will be required to provide two referees and undergo a basic DBS check.
This is an unpaid volunteer role.
If you need this information in a different format or have any questions, please get in touch.
The client requests no contact from agencies or media sales.