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Relationship Development Assistant
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JOB TITLE: Relationship Development Assistant
SALARY: £28,996 per annum (FTE) pro rata for 3 days per week
HOURS: Part time – 3 days per week
LOCATION: Hybrid option available Sydenham Site, 51-59 Lawrie Park Road, London SE26 6DZ with optional work at the Orpington site, Tregony Road BR6 9XA
Please note that this position includes occasional evening and weekend working.
About Us
This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.
The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.
Your new role
Join our busy and passionate Relationship Development team as a Relationship Development Assistant, supporting meaningful work that helps deliver exceptional care at St Christopher’s. You will be a warm and welcoming first point of contact for our major donor and corporate supporters, in person, by phone and by email.
This hands‑on role is ideal for someone looking to develop their fundraising skills and gain insight into major donor stewardship and events. You’ll provide vital administrative and fundraising support, help maintain accurate records on our Raiser's Edge database, and assist with research, event organisation and day‑to‑day operations.
Working closely with colleagues, volunteers and our supporters, you’ll help ensure an exceptional supporter experience, build positive relationships, and contribute to the smooth running of the fundraising department.
We’re looking for someone who can manage their workload, communicate warmly and professionally, and is keen to learn and grow. Flexibility around occasional event support is required, with TOIL provided. This roles offers real development opportunities and the chance to make a meaningful difference every day.
About you:
- Proactive, organised, empathetic and aligned with our values
- Wants a fulfilling role where their work genuinely makes a difference.
- Enjoys a challenge and is a self-motivated problem solver.
- Values being part of a supportive team working together towards a shared purpose.
- Possess excellent organisational, project and time management skills
- Possess good interpersonal skills and the ability to work well with staff at all levels.
- Has a keen eye for detail
If this sounds like you, we would love to hear from you!
What you will get in return
- You will gain a stimulating and rewarding career with an opportunity to influence and make a real difference in the community
- Access to excellent training and development opportunities
- Season ticket loans
- A number of health and wellbeing schemes
- A competitive contributory pension scheme and life assurance scheme with generous beneficiary plan
- Flexible working options
- Onsite staff canteen at our Sydenham site
What you need to do now
How to apply:
- Please review the Job Description, Person Specification Criteria
- Please address the criteria in the person specification form. This information will be used to select candidates for interview.
Closing Date: Sunday 26 April 2026
Interview Date: Wednesday 6 May 2026
Salary: £23,938 - £26,583
Contract: Permanent
Location: London hybrid
Closing date: ASAP
Benefits: Generous holiday entitlement, flexible working options, pension scheme, excellent training and development
We have a great opportunity for a Community & Events Assistant, reporting to the Community & Events Manager, working for a compassionate, community-driven hospice charity that supports people to live as well as they can, for as long as they can. Known for its warm, supportive culture and commitment to making every moment count, this organisation is at an exciting point of growth with a refreshed brand, new fundraising strategy and growing community engagement activity.
In this role, you will be the first point of contact for supporters, schools, community groups and local businesses—ensuring they receive outstanding supporter care. You’ll provide essential administrative and logistical support across the events calendar, help prepare event materials, manage registrations and supporter data, and support the smooth running and delivery of events. You’ll also play a key part in stewarding supporters, helping to build long-term relationships that keep community fundraising thriving.
To be successful as the Community & Events Assistant, you will need:
- Experience providing high-quality support in a customer or supporter-facing environment
- Strong communication skills, excellent attention to detail and confidence working with a wide range of people
- Good organisational skills with the ability to prioritise a varied workload and meet deadlines
If you would like to discuss this role with us please contact us and quote the reference 2933AJ.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
We are working exclusively with the wonderful Haven House Children's Hospice, they are looking for an organised and motivated Supporter Care Assistant to join their Public Fundraising Team. This position plays a vital role in delivering a high-quality, compassionate supporter experience.
This is a hybrid role with 3 days per week in Woodgreen Green, Greater London.
The Charity:
You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including:
- Hybrid office/home based arrangement
- 27 days' annual leave
- Pension scheme (company matches contribution up to 7%)
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
The Role:
Act as the first point of contact for supporters, responding to queries and direct them appropriately.
Respond to supporter enquiries via email, phone, and post in a warm and professional manner
Utilise Raiser's Edge database to record and track supporter interactions.
Prepare and send supporter communications, including thank-you letters, fundraising packs, and event information
Support the delivery of regular stewardship communications and appeals.
Provide administrative support to fundraisers across community, events, and individual giving
Monitor fundraising inbox' and ensure supporters queries are responded to in a timely manner.
The Candidate:
Experience in an administrative, customer service, or supporter care role
Excellent written and verbal communication skills
Strong attention to detail and high levels of accuracy
Experience of working independently and managing your own workload
Good organisational skills and ability to manage multiple tasks
Proficient IT and Microsoft Office skills
Experience of using Raiser's Edge database or a CRM is desirable
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.