Housing and support services manager jobs in southwark, greater london
Are you confident working with senior leaders and navigating complex relationships? Do you have the diplomacy and judgement to support strong governance in a fast-paced environment?
We're looking for a Head of Governance and Compliance to work closely with our CEO, Executive Leadership Team and Board of Trustees. This is a vital role at the centre of the organisation, supporting a wide range of influential individuals. The Head of Governance and Compliance will need to adapt to varied working styles and expectations, with the ability to approach all relationships with professionalism, clarity and care.
As Head of Governance and Compliance, you will lead our governance function, ensuring legal and regulatory compliance while enabling effective decision-making. With strong governance experience, sound judgement and the ability to build trust at all levels, you will support effective leadership and accountability across the MND Association.
Key Responsibilities:
- Lead and continuously develop the governance function, embedding best practices aligned with our strategy and values.
- Act as the primary trusted advisor on governance, risk and regulatory matters to the Chair, Board, CEO and Executive Leadership Team.
- Lead and develop governance frameworks, policies and structures that reflect best practice.
- Oversee planning and delivery of all governance activities, including Board meetings, Committee meetings, and the AGM.
- Provide clear structured agendas, timely papers and accurate minutes to support effective governance meetings.
- Maintain governance records and ensure regulatory compliance with Companies House and the Charity Commission.
- Monitor and report on governance performance, risks and improvement areas.
- Take a leading role in managing and enabling constructive and challenging relationships between the Board, Chair, and ELT.
- Manage trustee recruitment, induction, training and succession planning.
- Oversee the organisation's policy framework and serious complaints process, ensuring appropriate enquiry and learning.
- Lead the development and implementation of the risk management framework in line with Board expectations.
- Stay informed on legal, regulatory and sector developments and advise the organisation on implications.
About You:
- Strong knowledge of UK charity and company law.
- Proven experience working with Boards and senior leaders in a governance role.
- Skilled in developing governance policies, frameworks and risk management processes.
- Excellent written and verbal communication skills, with strong attention to detail.
- Good level of financial acumen within a governance role.
- High levels of discretion, judgement and political awareness.
- Able to work independently, make sound decisions and prioritise effectively.
- Collaborative approach with the ability to build strong relationships and influence sensitively.
- Committed to inclusion, ethical practice and continuous learning.
- CGI qualified or working towards qualification (desirable).
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week.
This role can be based from Northampton or London.
Interview Dates:
First stage interview: Thursday 17th July, in-person at our Northampton office
Second stage interview: Thursday 24th July, in-person at our London office.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Substantial experience in governance, preferably in a charity or membership organisation.
- Proven ability to work with Boards and senior leadership.
- Experience developing governance frameworks and policies.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
If you have the expertise and approach to support the work of our Board and senior team, we would love to hear from you!
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Membership Administrator
Reports to: Membership and Elections Manager
Line reports: n/a
Contract terms: 35 hours per week, 12 months fixed term (maternity cover)
Salary: £29,895
Location: London based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The Membership Administrator will support work relating to membership customer service, recruitment, retention, subscriptions, data management and communications.
The post requires strong attention to detail, experience in using CRM systems and excellent customer service and communication skills as the first point of contact in our membership team.
Main responsibilities
Membership
- Respond to enquiries about membership by email and phone, and being the first point of contact for membership issues
- Process applications for membership ensuring applicants meet the criteria and provide correct documentation e.g. sponsors
- Suggest improvements to the membership application process
- Ensure member information is up to date within the CRM
- Ensure membership pages of the website are up to date
- Facilitate access to membership benefits
- Providing mailing list for the publishers of the Eye journal
- Assist in the production of regular membership communications
- Provide reports for Council on the number and names of new members and those gaining fellowship by examination
- Assist in the production of promotional material for use at courses and events
Subscriptions
- Administrate Direct Debit process
- Apply bank transfer payments to member accounts
- Administrate collection process of overdue membership payments
- dministrate membership concessions and grade changes
- Respond to enquiries about subscription fees
- Respond to enquires re the annual renewal process
General
- Assist the Membership Elections Manager with arrangements for the College elections as appropriate
- Assist the Membership Elections Manager with attendance at various national marketing events to represent the College as appropriate
- Download CRM reports and presenting in information in various formats, e.g. inclusion of graphs
- Assist with the work of the membership working group including arranging meeting logistics, including dates, location and catering
- Assist with the organisation of meeting papers, including preparing the agenda, circulating papers and drafting minutes
To undertake other duties as required:
- Undertake any other reasonable duties as required, including occasional travel and overnight stays.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidence-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Administration experience in a customer facing environment
- Experience of data processing
- Knowledge of Microsoft Office software
- Experience of working with CRM systems (please list all systems and experience level on CV)
Skills and Abilities
- Excellent communication skills, both written and verbal with the ability to relay key information and handle enquiries
- High attention to detail
- Highly developed organisational, prioritisation and time management skills
- Work on own initiative and respond effectively to new situations
- Professional attitude with strong focus on quality of service
- Work well within a team, with consideration for colleagues
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Other requirements
- Discretion, tact and flexible attitude
- Understanding of GDPR requirements
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development:
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel:
- Season ticket loan
- Cycle to work scheme
Wellbeing:
- Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your 2-page CV and a 1-page covering letter. The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston, week commencing 23 June 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 16 June 2024.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Contract length: Temporary - up to 12 months
Location: North West London
Hours per week: 35
Salary: Circa £60k pa depending on experience and knowledge
Closing date for applications: Sunday 15 June 2025 at midnight, interested applicants are encouraged to apply early.
Interview dates: We will be conducting Teams interviews w/c 23 June, followed by an in person interview for successful candidates w/c 30 June 2025.
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c200 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We are recruiting a Interim Head of Engagement who will share our compassion and commitment for animal welfare, to provide inspirational leadership and strategic direction to the Engagement team and for staff and volunteers across the charity.
Our Interim Head of Engagement is integral to our ambition to broaden our reach and deepen our impact by shaping and leading the delivery of our engagement strategies and working on integrated campaigns with Fundraising. This is a highly visible and hugely important role for Mayhew, both internally and externally.
There are four key aspects to the role – collaboratively leading the charity as part of our Senior Management Team, development and implementation of all our internal and external engagement (including content and comms architecture), management and development of the Engagement team, and influencing and stakeholder management.
As a Senior Management Team, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style. We are determined to achieve a collaborative, integrated working approach for the organisation and to move the charity forward at pace.
As a manager, we are looking for an inspiring and engaging coaching approach to the team, focusing on empowerment and development of the team and individuals. Our Head of Engagement must be an experienced and effective communicator who can inspire loyalty, trust and enthusiasm in their team and across the organisation.
Generally, you will:
- Communicate our work, internally and externally, in ways that cultivate a shared understanding about the difference we make - and why it matters now more than ever
- Deliver innovative integrated campaigns across all our channels to convert recognition into active support and build a thriving Mayhew community
- Increase brand awareness and brand attribution including by leading our brand, external communication and press and PR activities
- Embed engagement and collaboration across the organisation, ensuring everyone who works and volunteers for the charity feels engaged in growing our profile, reach and income
- Be a positive, empathetic leader within the organisation, inspiring your team and leading by example.
To be successful in this role, you need relevant experience in:
- A senior marketing and communications role in an organisation of comparable breadth and scope
- Developing and leading delivery of strategies across marketing, content and digital engagement that support organisational priorities
- Stakeholder management across a range of internal and external audiences, including building long term relationships and partnerships
- Being a great networker and ambassador, confident and comfortable inspiring support for the charity
- Successfully motivating, managing, and developing a high performing team
Please note that the successful candidate will be asked for evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Thank you!
Location: Homebased in the East Region
Essex · Hertfordshire · Central Bedfordshire · Cambridgeshire · Suffolk · Norfolk
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes the Regional Casework Manager to whom this role reports.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability or mobility. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, email and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East of England would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply
Closing date: Midnight of 22 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 30 June 2025.
As part of the selection process, you will be required to complete an assessment.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 23 June 2025.
Interviews: 30 June 2025
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?
Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International have helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change, some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.
Achievements (so far) include:
- 9.2 million new and improved jobs
- +93% average increase in monthly income
- 84% of women with the power to make decisions in their lives
We are delighted to be supporting Hand in Hand in their search for an ambitious, confident Partnerships and Philanthropy Officer to join their award-winning fundraising team. You will join a team of eight, including a Head of Philanthropy and Corporate Partnerships, three Philanthropy Partnerships Managers, two Philanthropy Officers and a Philanthropy and Corporate Assistant.
This is a Trusts and Foundations-focused Philanthropy & Partnerships Officer role with a mix of responsibilities across family Trusts and Foundations, Corporate Foundations, Wealth Management firms, and HNWIs. It’s a programme-led role and suits someone who is both personable and detail-oriented, excited by co-developing impact with donors through tailored projects.
As Partnerships and Philanthropy Officer, you will:
- Manage and grow a portfolio of family Trusts and Foundations, Wealth Management firms, and HNWIs
- Manage accounts worth $215,000 and drive new business worth $175,000
- Contribute to the team target of $7.1 million
- Develop detailed, programme-specific funding proposals
- Steward existing donors and develop new partnerships
- Build strong relationships with donors based on detailed programme insight
Ideal skills and experience:
- At least 1 year in a fundraising role ideally Trusts and Foundations or Major Donor
- Proven track record of securing gifts of c.$20,000+
- Ability to own relationships and manage a donor portfolio
- Methodical, detail-oriented, confident, and persuasive
- Strong sales and relationship-building skills
- Open to candidates from Corporate or Major Donor backgrounds who enjoy proposal development
Benefits include:
- Annual leave: 26 days a year, plus bank holidays.
- Employee pension contribution of 6.5%
- 20 weeks’ full pay or equivalent to new mothers or primary caregivers and 13 weeks’ full pay or equivalent to new fathers or secondary caregivers (this also applies for adoption and surrogacy)
- Five days paid dependents leave per year
- International travel: Visiting their programmes and meeting the entrepreneurs they support is one of the most exciting and rewarding parts of working for Hand in Hand
- Gym stipend: Hand in Hand provide a monthly contribution towards gym membership / fitness or wellbeing activities
- Flexible working: Hand in Hand offer home working as standard on Mondays and Fridays
- Flexible start time between 8am–10am
- Positive, inclusive culture: Being an employer of choice is one of Hand in Hand’s six strategic goals. They aim to have an 80% recommender score (measured via a yearly staff survey). They believe diversity drives innovation and excellence and aim to recruit 33% of all new roles from groups that are traditionally underrepresented in the charity sector.
Recruitment Agency
6 - 10
Expert recruitment for fundraisers and charities.
Thank you!
Your Role as a Fundraiser for Hope for Southall Street Homeless
You will secure £210,000 p.a. to cover the running costs of HSSH. This will include the salaries of five staff, grant-funding for emergency/ temporary accommodation for guests who wish to return to their home country (currently covered by a Government grant at 100%) and other running costs (eg insurance) and overheads (eg Third Sector body fees).
Your responsibilities will include :
Trusts
- To conduct an initial audit of existing Trust and Foundation donors to maintain and maximise potential income from these donors.
- To carry out prospect research using Fundsonline and other established Trust directories to identify new prospective donors.
- To establish a calendar-based pipeline showing submitted and planned applications, with required updates (including scheduled date, name, projected amount, and next action), to ensure timely and targeted applications and follow-up communications with donors (both existing and prospective).
- To monitor and respond to local and wider appropriate grant opportunities.
Corporates
- To scope local and wider district and borough opportunities for corporate partnerships, starting with warm contacts and existing donor networks.
- To build natural, face-to-face, contact and foster deep relationships with new corporate partners.
- To maintain a pipeline (as above) of corporate donors, prospects, communications, and planned approaches.
Community / Individuals
- To work with local community organisations and individuals, including those already engaged with/interested in HSSH and others, to raise awareness of the service, increase existing support, and generate new forms of support.
- To represent/showcase the work of HSSH through local events and forums, emphasising the need for, and the impact of, the service.
- In cooperation with the Social Media Management Group, to produce/ contribute to shared material/social posts profiling HSSH’s work and value, to the community, borough and wider bodies relative to our work.
- To prepare bespoke, scheduled, direct mail requests to individual donors, in the form of letters and e-mails.
- To maintain an up-to date information resource covering the issues relevant to local rough sleepers and migrants, to inform and evidence HSSH services.
Who We Are Hope for Southall Street Homeless (HSSH) is a charity founded in 2015 to provide a permanent night shelter in Southall. The need for this was identified by the Churches in Southall Leadership Team – at the time part of the wider Ealing Churches Winter Night Shelter initiative – due to the high number of rough sleepers in Southall, at the time, over 31% of all Ealing’s rough sleepers.
HSSH is embedded in the multi-ethnic, multi-faith community of Southall and reflects that diversity in its Board of Trustees.
Please refer to the apply button for further details on the role and skills and experience required.
Registered Charity
6 - 10
To respond to complex needs of migrant and other rough sleepers in Southall, by individual support and immediate access to services for their needs.
The client requests no contact from agencies or media sales.
Thank you!
Hours: 1 full-time (5 days a week) or 2 part-time (2,3 or 4 days a week).
Salary: £34,506 - £35,934 pa per annum depending on experience
Start Date: As soon as possible
Contract Type: Permanent
Work Location: Hybrid - Our office in Camden, NW1 and homeworking
About Citizens Advice Camden
We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Community Advice Team and the Role
Our Community Advice service is central to Citizens Advice Camden’s work, providing high-quality generalist advice to residents across a range of issues including benefits, housing, and employment. The team delivers support through face-to-face, telephone, video, and digital channels, and is strengthened by a committed group of volunteers and a collaborative working environment.
As Advice Supervisor you will play a key role, along with our other supervisors, in maintaining and developing the quality of this service. You will supervise and contribute to the delivery of advice, ensuring we meet the targets and outcomes of our advice contracts and grant agreements. We are looking for someone with experience of delivering generalist advice and casework to a high standard, and the ability to support others to do the same. While we welcome experienced supervisors, we are also open to considering this as a development opportunity for an experienced adviser ready to take the next step in their career.
Closing date for applications: 9.00am, Monday 16 June
Interview date: week commencing 23 June
Interviews will be held on Zoom.
CVs are not accepted.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
Thank you!
At Ambitious about Autism, we're currently looking for a Web and Digital Marketing Officer to join our team on a 12 month contract.
Are you passionate about using digital tools to make a real difference? Do you want your skills to directly support autistic children and young people? Join Ambitious about Autism as our Web and Digital Marketing Officer and help deliver innovative, high-impact digital communications.
In this varied and hands-on role, you'll support the execution of our digital strategy across websites, email and digital presence. Working closely with the Senior Brand and Marketing Manager, you'll run digital campaigns, manage our websites and email marketing, and create compelling content that brings our work to life. You'll also lead email marketing planning and content, using analytics to inform and evolve our approach.
This role is ideal for someone with a strong grounding in digital marketing – you'll have experience in using CMS platforms (Drupal or similar), and developing content across digital formats. You'll also be confident using tools like CRM and Mailchimp, SEO, PPC, and performance analytics.
We're looking for someone who has:
- Experience of managing online communication platforms
- Proven experience of implementing digital strategies
- Writing experience including writing for web and social media
- Experience of managing websites and using content management systems (e.g. Drupal) and experience of using email marketing platforms such as MailChimp
We're looking for a creative, proactive, and organised communicator who thrives in a collaborative environment. You'll need a keen eye for detail, a love of storytelling, and a genuine commitment to improving outcomes for autistic young people.
At Ambitious about Autism, we put children and young people at the heart of everything we do. We value difference, invest in our people, and create personalised, meaningful solutions. If this sounds like you, we'd love to hear from you.
If you would like more information about the role or would like an informal, confidential discussion please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
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Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Do you have experience of working within the health, social care or charity sector supporting people experiencing mental health difficulties, crisis or distress often?
Do you have experience of managing people to feel supported, safe, trusted and valued, enabling them to excel in the work they do?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
This role is leading a team of coordinators and support workers to support to people in mental health crisis via phone or face to face in cafes. We are hiring 2 part time roles for this position.
Nightlight Team Leader (Crisis Café and Helpline)
Reference number: 289
Responsible to: Service Manager
Contract: Permanent
Salary: £28,000 - £29,400 per annum, pro rata
Hours: x2 Part-time 22.5 hours per week
Work pattern: Split over a 7 day working rota working 17:30 - 01:30
Working Base(s): Working from Watford, Stevenage, Hatfield and Ware – Base to be negotiated based on home location (Expectation to travel across sites where necessary – mileage and expenses to be paid when away from home base).
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
The Crisis Team Leader will be a key member of the Crisis Services management team, providing effective operational leadership delivering the Nightlight Café and Helpline services.
Purpose of Post
- Ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision.
- Provide management support to Café and Helpline Coordinators and support the Crisis Manager in ensuring practice within the service is safe, effective and person centred, as well as supporting the implementation of strategic service plans.
- Provide emotional support, advice, signposting, assessing risk, support planning for clients in mental health crisis often where risks are significant.
- Overseeing and ensuring the delivery of appropriate needs and risk assessments and support planning for clients.
- Liaison with statutory agencies to ensure appropriate intervention is obtained.
- Ensuring staff and volunteers feel supported, safe, trusted and valued and excel in their roles.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for applications is Monday 30th June 2025
Interviews to be held week beginning 7th July at the Watford Wellbeing Centre.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of this role is to provide 1-1 support to both an accommodation and outreach caseload: ensuring survivors of trafficking and sexual exploitation understand their rights and that these are met, coaching survivors to identify their personal goals, supporting survivors to access the appropriate services/treatment providers and ultimately supporting them into independence.
We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Benefits:
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Part of a small and committed team, a dynamic organisation changing women’s lives, supporting and empowering them to build their futures
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Access to a professional supervisor
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28 days annual leave plus bank holidays
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Mental health days
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken
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Due to the nature of the work, this post is for women only
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The role is subject to a 6-month probationary period
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The postholder is expected to take part in the out of hours on-call service
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Ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role
See attachments for Person Specification and how to apply
Registered Charity
11 - 20
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Thank you!
Hours: 17.5 - 28 per week (happy to consider 2.5 days - 4 days) to be worked within the hours of 9am - 5pm, Monday to Friday. Some flexibility for homeworking, although an onsite presence is important for this role. Occasional weekend and evening working with notice for special events.
Salary: £35k - £40k depending on experience
Closing date: 29th June at midnight
Interviews: 4th July & week commencing 7th July
Please note we are also open to considering full time applicants for this role, so have another advert live, we will consider all candidates who apply to both adverts for this one position.
Are you looking for a role where you can make a difference every day?
The Grange Centre is seeking a strategic thinker with a passion for storytelling, income generation, and social impact to take the helm of our marketing and income generation efforts.
We’re seeking an ambitious self-starter who wants to be instrumental in taking The Grange Centre to its next level of growth and development. This is a fantastic opportunity to join a friendly, values-driven organisation that supports people with learning disabilities to lead independent and fulfilling lives.
Reporting directly to the CEO, you’ll develop and implement innovative strategies that raise awareness, drive engagement, and increase income across multiple streams.
You should have a strong knowledge of marketing and communications principles and practice, digital marketing, and social media, and be confident in engaging audiences using real-life stories to demonstrate impact and influence action. In addition, you will have a successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets.
You should be able to build and maintain relationships with key stakeholders, corporate, major donors and other individuals.
We are a friendly, open, respectful, caring, and enabling organisation. You’ll be part of a passionate team working to make a real difference in people’s lives. We offer a supportive environment, opportunities for professional development, and the chance to lead meaningful change.
What Colleagues Say:
Don’t just take our word for it, here’s a snippet of what our team had to say in our October 2024 staff survey:
99.1% of the team say they understand how the purpose and values of The Grange Centre relate to their job.
94.6% say that The Grange Centre provides them with the training they need.
We have an open, no blame culture as emphasised by 92% of the team saying that The Grange Centre provides an environment where they feel able to admit when they make a mistake.
92% feel they are a valued member of The Grange Centre team.
90.3% feel they can express their ideas and opinions.
94.7% find their colleagues to be helpful and supportive.
About The Grange Centre
The Grange Centre for People with Disabilities provides vital services supporting people with learning disabilities to lead independent and fulfilling lives. We are unique in Surrey as we offer accommodation, care support and a wide range of skills training and activities all on one beautiful 8 acre site in Bookham. Our services are most suited for people with mild to moderate disabilities.
We are a regulated care provider, a charity and a housing association and we provide three services - residential care for those with higher care needs, supported living for people working towards independence and skills and activities - a wide range of training, work experience and mini businesses.
Benefits: Annual leave 35 days, including bank holidays, rising to 37 days after 2 year’s service. Pro rated for part time workers. Annual salary review. Contributory pension scheme with 4% employer contribution. Extensive internal training programme. Staff discounts on delicious home cooked food and hot drinks at our Courtyard Café (open Mon – Fri). A focus on wellbeing, including a 24/7 confidential Employee Assistance Helpline and access to trained counsellors. Monetary staff referral scheme. Free onsite parking; 20 min walk to local train station; 5 mins from local bus stop (479). Beautiful countryside location. Chance to have your voice heard – regular Employee Forum and Annual Staff Survey. Supportive and knowledgeable team to learn from
REF-221963
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The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.
Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Refugee Action Kingston (RAK) is a well-established charity dedicated to supporting refugees and asylum seekers from anywhere in the world who find themselves in the Royal Borough of Kingston and neighbouring boroughs. Since its foundation in 1991, RAK has been the main provider of direct services to refugees and asylum seekers as well as promoting refugee rights.
RAK aims to support refugees through the process from their initial reception in the borough through to final integration into the local community in order to enable them to live a fulfilling life and become accepted and active participants in our local communities. We achieve this by accomplishing a variety of outcomes for refugee and asylum-seeking families through delivering a holistic service including advice, information, counselling, education, training, and assistance in access mainstream services and employment opportunities to help them rebuild their lives.
We are looking for a registered solicitor or someone qualified up to level 3, although we will also be happy to hear from people who are qualified up to IAA Level 2 Asylum. We are currently not in a position to support people to qualify for IAA Level 2, so please do not apply if you do not already have it.
Purpose of the Post
Refugee Action Kingston provides free and independent information and advice on a one-to-one basis to refugees and asylum seekers on immigration (Level 3), welfare benefits, education, training, employment, housing, access to health and social care. Where we cannot help we refer clients to solicitors and other specialist help.
The purpose of this job is to provide an effective and efficient face-to-face Immigration Advice to IAA leve l2 or 3, within the aims, policies and principles of Refugee Action Kingston. And to provide consultancy and advice to colleagues on Immigration and Asylum issues.
Duties and responsibilities:
Casework
- Provide face to face Immigration and Asylum advice and casework to IAA Level 2 or 3
- Act for the client where necessary by liaising with the Home Office, external agencies and other Immigration Advice providers in progression of a case.
- Negotiate and advocate on behalf of clients with third parties as appropriate, both verbally and in writing.
- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate
- Know and understand the limits of Level 3 IAA Advice and be prepared to refer or signpost onwards when work reaches these boundaries.
- Ensure that all casework conforms to RAK Advice Service office standards and policies.
- Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation
- Write and maintain notes on individual client cases, manually and electronically. To ensure files and appropriate records are kept in accordance with good practice and standards.
- Follow all policies and procedures relating to the advice service and work within the limitations expected of the service
Professional Development
- Attend internal and external training courses as appropriate. Staff are expected to keep themselves informed on current issues relating to their work.
- Keep up to date with legislation, case law, policies and procedures and attend appropriate training as agreed with the manager.
- Read relevant publications
- Prepare for and attend supervision sessions, actively participate in staff meetings
- Contribute to the development of the advice service
- Administration
- Be self-administrating and comply with existing procedures for statistical recording, record keeping and document production using IT based case management systems
- Ensure that all work conforms to service administrative policies and procedures.
- Assist the CEO with monitoring and evaluating the project.
- Prepare and present reports on the Project to funders and the Trustees as requested.
- Maintain confidential and secure personnel records on beneficiaries, as required.
General responsibilities
- Represent Refugee Action Kingston at external meetings as agreed with the CEO.
- To undertake any other duties that may reasonably be required.
- Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
- Actively support and promote the principles of equal opportunities
- Uphold the aims and principles of RAK Advice Service and ensure that funder’s requirements are met and observe agreed policies on child safeguarding, health and safety, data protection and confidentiality etc.
- Maintain close liaison with relevant external agencies, and represent the service as appropriate
Annual leave
26 days holiday (pro rata) + bank holidays + Xmas shut down.
Registered Charity
11 - 20
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Thank you!
The Role:
You will be joining at an important time for our team, covering a crucial role in ensuring accurate income processing, reporting, and financial management across the organisation. As part of the Finance team, you will work closely with colleagues across departments, particularly alongside our fundraising team, to ensure income is correctly coded and reported efficiently.
With responsibility for month-end and year-end processes, as well as maintaining accurate and timely financial data, you will play a vital role in supporting decision-making across the organisation. Your work will ensure colleagues have the financial insights they need, enabling strategic planning and effective resource management.
Strong communication skills are essential for this role, as you will liaise with teams across the organisation to provide clear financial updates, answer queries, and ensure income is accurately coded and reported in line with financial procedure. Your clear communication of financial information will support informed decision-making and ensure compliance with procedures.
To succeed in this role, you will have strong financial processing experience, excellent attention to detail, and a proactive approach to problem-solving. You should be comfortable working with financial systems and software, with the ability to efficiently manage data, generate reports, and ensure accurate income tracking.
Our Finance team provides vital support to the organisation, ensuring robust financial systems, compliance, and efficiency across all areas. You will be joining a collaborative and dedicated team committed to delivering high-quality financial management and support to colleagues working across a wide range of impactful projects.
Location:
Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, you’ll need to come into the office as required to deposit cheques. While there isn’t a set day for this, all cheques should be paid in within a week of receiving them. Additionally, the team comes into the office during busier periods, such as financial year-end and audit, to collaborate with auditors (June/July). You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Fixed Term Maternity Cover
Benefits:
25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
Matched pension scheme up to 7% of salary
Support for staff with caring responsibilities
Family-friendly culture
How to Apply:
If you would like to apply for this role, please send the following documents to recruitment by 20 June 2025
Your CV. Ideally in Word format.
A completed supporting statement form
A completed equalities monitoring form
Interview dates taken place via teams: 1st and 2nd of July 2025. We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above
To be considered for this role you must have the right to live and work in the UK for your application to be progressed.
Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.