Age UK Mid Mersey is looking for a passionate Service Manager to lead and develop our Information, Advice and Living Well Offer – a vital support system that helps older people across St Helens, Halton, Knowsley and Warrington to live independently, confidently, and with dignity.
This is your chance to oversee and shape a flagship service that integrates Information & Advice, casework, digital inclusion, and social connection activities, helping thousands of older people navigate challenges from fuel poverty to social isolation.
What you’ll do:
- Manage and grow our Living Well offer, ensuring quality delivery of advice, signposting, and practical support.
- Lead a dedicated team of staff and volunteers across multiple locations, embedding a holistic, person-centred approach.
- Drive service quality in line with Age UK’s standards and the Advice Quality Standard.
- Build partnerships across statutory and voluntary sectors, shaping services that respond to local needs.
- Champion innovation and continuous improvement, ensuring older people get the right support, at the right time.
What we’re looking for:
- Proven experience in managing advice services or
- Demonstrable experience as a senior advisor with supervisory responsibilities
- Strong leadership skills and ability to support geographically dispersed teams.
- Knowledge of the health, social care, and welfare rights landscape.
- A confident communicator with excellent organisational and problem-solving skills.
- Commitment to equality, dignity, and independence in later life.
- Ability to travel independently across the Mid Mersey region.
Why Age UK Mid Mersey?
- Be part of a well-respected charity with a strong local presence and national backing.
- Work in a role that brings positive change to vulnerable older people every day.
- Benefit from supportive management, development opportunities, and a collaborative team culture.
- Help shape a service that’s responsive, inclusive, and life-changing.
Join us and be the difference. Apply today to help build a stronger, kinder, more connected future for older people in Mid Mersey.
Application Process:
- Visit our website to complete the Age UK Mid Mersey Employee Application form, via link above.
- Detail how your skills and experience meet the Job Description and Person Specification.
- If you need support to apply in an alternative format, please contact us.
Important Notes:
- We use anonymous shortlisting to support equity, diversity and inclusion. Your personal details will be excluded prior to shortlisting.
- Please provide your full work history, including explanations for any gaps.
- If offered the post, we will require two employment references, including your current or most recent employer.
- The post is subject to an Enhanced DBS Certificate.
- Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with.
Closing Date: 23:59 on 28th August 2025
Interview Dates: Interviews will be held 3rd & 4th September 2025
Registered Charity
21 - 50
Age UK Mid Mersey exists to promote improved quality of life and empowerment for people aged 50+ and their carers.
The client requests no contact from agencies or media sales.
Thank you!
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The client requests no contact from agencies or media sales.
Thank you!
Working with the pathfinder partnership, you will create, develop and deliver tailored support pathways to women across Greater Manchester who have experienced sexual violence and present with additional complex mental health needs.
The pathfinder partnership joins up services in the VCSE sector across Greater Manchester (including We Are Survivors, Greater Manchester Rape Crisis & MASH) and works closely with NHS services to provide survivors of sexual violence with increased access to mental and physical health support.
You will:
- Design and develop individually tailored care plans and pathways for clients in the service.
- Undertake individual risk and needs assessments for clients entering the pathway.
- Deliver 1:1 trauma-informed, survivor-centred therapeutic interventions.
- Work within a multi-agency partnership to liaise with other health and social care staff from a range of agencies.
- Accurately record clinical interventions and maintain a high standard of record keeping.
- Engage in monthly clinical supervision and regular line management as directed.
- Provide accurate client reports to pathway partnership that represent the clients’ wishes and needs.
- Participate in the development and implementation of continuous service and system improvement.
Closing date: 9am Friday 5th September 2025
Interviews to take place: Friday 12th September 2025
Registered Charity
6 - 10
We are a feminist charity providing essential support for survivors of sexual abuse and rape in Greater Manchester.
The client requests no contact from agencies or media sales.