Enthum Foundation, a UK registered charity, is looking for a brilliant, experienced and motivated Support Worker to join its dedicated and growing team at Enthum House, a 16+ supported residence for unaccompanied asylum seeking children, to help deliver a first-class service to young people with complex and diverse needs, from a variety of backgrounds. 

This position requires being a proactive, resilient and flexible team worker with excellent communication skills and a great capacity to complete written records and paper work on time. Lone working, with occasional evening and weekend shifts, as part of a rota schedule and the ability to safeguard and inspire young people is essential. 

Experience of working with asylum seeking children or refugees, as well as coming from a trauma-informed therapeutic background, is ideal but not a necessity.

The post holder will demonstrate integrity and a strong philosophy of care including understanding attachment disorders.

We are looking for an inspired and committed new team member, who can take on the initiative and help ensure that Enthum House continues to achieve its mission, vision and values.

The Enthum Foundation offers 28 days annual leave pro rata, ongoing training opportunities and a 24 hour independent Employee Assistance Service. 

Purpose of role

To work with the Enthum Team to provide day to day support, care and safeguarding for unaccompanied asylum-seeking children aged 16+ living in Enthum House. 

Assisting young people to build on their emotional resilience and develop mental, physical and social well-being and life skills for independent living, supporting each young person with the opportunity to reach their individual potential.

To support young people to build on their inherent resilience and the reconciliation of their trauma by developing mental, emotional, physical and social well-being and life skills for independent living.

To be proactive in enabling young people to recognise risks and develop strategies for keeping themselves safe within their communities and UK society.

To offer young people the opportunity to recognise their individual potential and support their talents and educational aspirations whilst ensuring that their best interests and choices for their futures are upheld and protected during their asylum claim process.

To achieve the highest service delivery standards in assessment, monitoring and evaluation processes. 

This job role will operate on a shift basis and will include rotas, lone and evening and weekend working. 

Job title: Housing Officer
Salary: £27,000 per annum
Closing date: 29 January 2021 @ 12pm

To provide a comprehensive housing management service to our tenants including management of arrears & voids and ordering and assessing repairs. You will also be sensitive and responsive with excellent customer service skills and able to find solutions to issues such as ASB and neighbour disputes.  You will need at least a year’s experience of housing management as well as a knowledge and understanding of the issues affecting young people in London, a commitment to equal opportunities, and the ability to contribute to the development of the organisation.

CVs will not be accepted.

Interviews will be carried out by Zoom, this may be followed up face to face interview.

Causeway Irish Housing Association operates a 4 day working week (32 hours) and we are a London Living Wage Employer.

Introduction

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, an Addictions Counselling Programme, and a Training & Development Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which considers physical, cultural, social, human, and spiritual factors and assets.

In employment we actively seek to recruit people with a good combination of talent, skills, and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

About the role

The Housing First Support Worker provides person-centered and housing-related support, information, and advice to residents of SCT’s Housing First for Recovery service. The Housing First Support Worker acts as the key worker for a small group of Housing First residents. The anticipated ratio is one staff member to six residents, although this may vary through the life of the project.

Residents of Housing First will be single people who are rough sleeping, homeless or at imminent risk of homelessness; they may present as challenging and are likely to have multiple and complex needs which make finding, securing, and maintaining accommodation extremely difficult.

Staff will work to engage with residents and potential residents who have a history of disengaging from services, using a variety of techniques and approaches to build and develop a supportive working relationship. Staff will help residents meet their personalised goals, make informed decisions, and achieve a greater level of stability and independence.

All activity will be underpinned by the following Housing First Principles:

1. People have the right to a home
2. Flexible support is provided for as long as it is needed
3. Housing and support are separate
4. People have choice and control over all aspects of their lives
5. The service is based upon people’s strengths, goals, and aspirations
6. An active engagement approach is used
7. A harm reduction approach is used.

Staff may work alongside peer mentors who, as former users of services, may be able to provide additional advice and support to Housing First residents.

Staff are expected to be available to support Housing First for Recovery residents during usual working hours (Monday to Friday, 9.00am-5.00pm) although may be required to work outside of the conventional working week on occasion.  

Role and Responsibilities

• Work with Housing First residents to help them articulate their goals and aspirations offering personal, therapeutic, and emotional support. The work will be informed by core Housing First principles.
• Undertake comprehensive needs and risk assessments with each allocated resident.
• Adopt a Psychologically Informed Environment (PIE) and Trauma Informed Care (TIC) approach to supporting Housing First for Recovery residents, including use of learning from PIE and TIC training and Reflective Practice.
• Develop and maintain relationships with Housing First residents to enable person-centered support, promoting personal choice and wellbeing. This will be done through regular contact, including visits to residents’ homes and appropriate community settings.
• Be adaptive and flexible, resilient to challenges and rejections, to support the stability and progression of Housing First residents to achieve personalised outcomes.
• Liaise with accommodation providers and actively encourage Housing First residents to move into appropriate Housing First accommodation of their choice.
• Identify barriers to acquiring and maintaining accommodation and provide support, including practical help with furniture, benefits advice, budgeting, neighbour relations and liaising with landlords.
• Support tenants to register with a GP, dentist, and optician and in addressing any immediate and longer-term physical and mental health concerns.
• Support tenants in the best use of personalised budgets to purchase items identified as needed (e.g., furniture, appliances, clothes, etc.).
• Offer advice, guidance, and support on ways in which substance misuse and other harmful activities can be practiced more safely. This includes anticipating and supporting the reduction of harmful challenges while maximising opportunities.
• Support residents in attending AA/NA and taking first steps to address their substance misuse issues.
• Be empowered and persistent in advocating for residents to access all services, including reconciliation work with agencies, if required.
• Develop, maintain and coordinate effective working relationships with external agencies, promoting effective communication for and about residents ensuring the Housing First project is widely known and promoted.
• With tenants’ agreement, liaise with other agencies to facilitate access to support, including recovery from addiction, offending and criminal justice, health and mental health, domestic abuse, welfare and housing benefits, debit, child and adult protection, employment, training, and volunteering.
• Identify cases requiring further help (specialist advice, alternative support) referring and supporting engagement as appropriate.
• Support residents to accessing the suite of additional SCT services run by our Drop-In team such as art, gardening, IT, pre-abstinence, and women’s groups.
• Support residents to access community resources to develop positive peer networks and meaningful leisure opportunities, including social, recreational, sport, faith, learning and arts.
• Regularly review people’s support plans to update, record and monitor progress.
• Promote and encourage peer involvement with the service.
• Maintain accurate monitoring and evaluation records using InForm, including detailed information on people worked with.
• Actively participate in achieving targets as set by the Housing First/Drop-in Manager.
• Contribute to regular reports on the service and its evaluation as required.
• Strengthen links and relationships with other SCT projects.
• Occasional lone working with high-risk people.
• Actively engage with supervision with line manager, including review of training needs.
• To be responsible and accountable for the delivery of high-quality support.
• Undertake any other duties consistent with the role.

Key Outcomes

1. As a result of being housed and supported, residents lead less chaotic lives.
2. As a result of improved self-confidence and resilience, residents are empowered to make their own choices in all aspects of their lives.
3. Residents have improved physical health.
4. Residents have improved mental health.
5. Residents have increased networks of support

Closing date Sunday 21st February

Interviews to take place W.c. 1st March

Advice Officer (Housing)

Permanent

Part Time - 2.5 days a week

Up to £30,000pa pro rata (depending on experience)

Do you want to make a positive impact on people’s lives? Our Advice Service exists to improve opportunities and reduce poverty in London. Working primarily with people who identify as Irish, the service works to empower people using a strengths-based approach. We are looking for a compassionate and enthusiastic individual with experience delivering advice on housing and welfare to join our friendly and dedicated team. 

Working as part of a multi-disciplinary team and with partner agencies to achieve the best outcomes for clients, the Advice Officer will provide advice on housing and welfare benefits as well as advocating with third parties. The role requires good knowledge of the housing and benefits system for people of working age and older people

Since March 2020, our advice service has been delivered remotely, with advisers working from home until further notice in response to government guidance.

ABOUT THE LIC

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture. For over sixty years, we’ve been proud to provide vital frontline welfare services to multi-generational Irish diaspora in London, whilst instilling positive impact within local communities through education, entertainment and cultural awareness; courtesy of our vibrant venue and home: The London Irish Centre. As a charity, we represent all that is celebrated about Ireland: warm, welcoming, inclusive, diverse, unique, and open to every generation.

The deadline for applications is Monday 1st March 2021, 9am.

The London Irish Centre is a London Living Wage and Equal Opportunities employer.

We actively encourage applications from diverse backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We encourage BAME and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by the LIC. Whilst our offices have some barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

Staff Benefits

• Free tickets to LIC core cultural programmed events (subject to availability and may not apply to fundraising events and partnership events at external venues)
• 50% discount on LIC education courses (subject to availability)
• 20% staff discount at the LIC shop and 10% staff discount a the LIC bar
• Mindfulness App membership
• Access to an Employee Assistance Programme with Health Assured
• Cycle to Work Scheme
• Tech Scheme
• Team socials and activities

Please note that these roles require working to a rota pattern that involves weekend and evening work, as well as sleep-in shifts

Are you passionate about supporting young people to achieve their potential? Do you want to work in a challenging, team focused and rewarding environment? Have you got the drive to support a young person on their journey to independence? Do you have the skills to engage hard to reach young people?

This role is perfect for individuals who have experience of working with vulnerable people in a supportive setting including supported housing, social care, health care or a related area. We also welcome applications from experienced practitioners.

Centrepoint is the UK's leading charity for homeless young people. We provide a range of accommodation based and floating support services to vulnerable young people across London and the North East. Our vision is to end youth homelessness but until then we will continue to provide young people with a place to call home, tailored support and the opportunity to build the skills needed to sustain independent living.

We are looking for Supported Housing Officers for full and part time roles to join our excellent Housing and Support team in services across our London Regions.

In this role you will:

Work face to face with young people and support them to achieve their goals.
Help young people overcome difficult circumstances and achieve independence.
Work independently and as part of a team in accommodation based or floating support services for young people
Undertake initial and on going needs and risk assessments for young people accessing services
Manage your own caseload of young people, providing holistic support in line with their needs and aspirations
Liaise with multiple agencies to ensure effective communication across the service and externally including social work teams, YOS, health and other statutory services and voluntary agencies
Make internal and external referrals to a wide range of statutory and voluntary agencies for specialist support and Employment and Training opportunities
Support young people to manage their rent accounts through liaison with the DWP, Social Services and building their own personal budgeting skills
We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We welcome applications from anyone with direct experience of being homeless or using young people's services.

Closing Date: Sunday 24 January 2021, Midnight

Senior Housing Services Officer

Role Purpose:

To deliver a responsive customer focused Housing Management service to tenants and prospective tenants of the Association. To supervise The Neighbourhood Officer, the Income & Tenancy Sustainment Officer and to ensure performance and service delivery meets our standards.

Key accountabilities

• Income Collection
• Complaint handling
• Tenancy & Lease Management to ensure statutory and contractual obligations are met
• External Liaison to promote Housing Management Service
• Producing various mangement reports
• Managing voids & lettings
• Ensure the Service Delivery is customer focused
• Line management expereince/ Staff supervision
• Estate Management & Performance Monitoring
• Anti-social behaviour management

Core Comptetencies: 

• Result focus
• Customer Orientation
• Effective communication
• Teamwork
• Planning & Organisation
• Decision Making & Initiative
• Influencing & Negotiating
• Leadership

Please see attached the full job description for more information.

The Role

DHI is an award-winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. We are looking for individuals who share our passion for our values of self-direction, stimulation and zest for life and our commitment to our client groups and the local communities we serve.

We have new funding from MHCLG/PHE to increase support to people with substance use issues who are homeless or vulnerably housed. The aim of this specialist housing role is to lead on the recruitment, training, deployment and support/supervision of Peers in a range of placements across the housing and homelessness services including the new drug and alcohol tenancy support service as part of the MCHLG/PHE Rough Sleeper and drug and alcohol initiative.

If you would like an informal conversation about this role, please contact HR to arrange a call with Sam Wheeler. 

How To Apply

Please use the enclosed Job Description and Person Specification to complete an Application Form and Skills Form and send to HR before Midday Friday 5th February 2021. For further information, please visit the DHI website. 

Supported Housing Assistant (Waking Nights) - Homelessness

Are you looking for an opportunity to work flexible waking nights? Do you have what it takes to join our team?

We are seeking people who are interested in work waking nights, to provide cover in our Accommodation Services in Waltham Forest, Lewisham or Greenwich. We have a variety of working hours available, including working weekends or Bank holidays.

Working within a supported accommodation setting, you will be joining team of dedicated staff providing a safe and nurturing environment for over 100 young people (aged 16 and over).   Our waking night staff provide an overnight point of contact for our residents and are responsible for the building management overnight.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

As a Night Supported Housing Assistant, you will take part in the overnight running of the schemes.  Your role is a key one within the service, as you will be the point of contact for incidents, emergencies and late-night events such as evening activities.  You will also act as the lead in interactions with the young residents; providing them with support and assistance as well as ensuring their safety within the building at night.

To succeed you will have the ability to learn how, to work with vulnerable young people or young adults at-risk.  You will also have experience of working in a team delivering a quality customer focused service.The ability to manage the sometimes complex/challenging behaviours of clients and adapt your approach according to their varying needs is also required.  As is sound I.T skills and a flexible, resilient and thoughtful approach to your work.

In return, we offer you the chance to gain valuable experience working as part of a dynamic service, staffed by experienced and committed individuals.

Closing date for applications: 11th February 2021(at Midnight)

Interviews to be held: 4th & 5th March 2021 (subject to change)

This post will require an Enhanced DBS check to be processed for the successful applicant.   

Our attractive benefits package includes:

· A salary increase after successfully completing six months.

· A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),

· A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary

· Staff Health Cash Plan and discounts scheme

· Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited. 

We’re looking for a client-focused individual with recent experience of providing person-centred support to vulnerable people to join us as a Senior Support Worker and help people with multiple complex needs to secure accommodation.

About Housing First
Housing First is an internationally evidence-based approach, which uses independent, stable housing as a platform to enable individuals with multiple and complex needs to begin recovery and move away from homelessness. It operates on the principle that if a person has a safe, secure home they are in the best position to address any other challenges they may have. Our aim in this innovative service is to ensure that people with complex needs are accommodated safely without the requirement to be 'housing ready'. We will also link them with appropriate services, even where they may have been previously excluded.

About the role
Your challenge will be to build relationships with a caseload of people with multiple complex needs in order to engage them with Housing First services. Together, you’ll then develop co-produced, outcome-focused support plans that reflect each individual’s personal strengths and goals. We’ll also rely on you to co-ordinate interventions provided by other agencies to make sure the right support is provided at the right time, and to develop relationships with landlords to secure accommodation options. Motivating and leading the Housing First delivery team, ensuring the service adheres to our quality standards and meets required contract outcomes and adopting and modelling best practice – all are aspects of this vital role.

About you
You’ll need experience of managing staff and volunteers and providing support services to people with multiple and complex needs and a good understanding of the issues they face. Knowledge of the key principles of the Housing First model and how to use provisions available within housing and homeless legislation to secure accommodation is important too. Used to working within a safeguarding framework, you have a forward thinking, calm and organised but flexible approach, plus a willingness to actively contribute new ideas and approaches to improve service delivery. You’ll also have the confidence to attend meetings to promote this new service locally. Proficiency using Microsoft Office applications and a case management system is also required.

Support Workers are required to visit clients in their own homes or community locations, so you may be asked to use your own vehicle, therefore you must have a valid driving licence and be willing to use your vehicle for work purposes.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Background

NOAH Enterprise has been delivering services to vulnerable people throughout Bedfordshire since 1987 and has established and embedded the single trusted adult model. This means that each service user can begin to trust one person as they get to know them, and this trust allows recommendations and support options to be taken up.

You will be committed, compassionate, resilient, caring, have common sense and be empathetic to the needs of those among the most deprived. You will work with people who may be chaotic, may have mental health and addiction issues but need your help and support.

Throughout your work you will have considerable autonomy and significant periods of time lone working, enabling you to make a personal difference to people’s lives. You will have excellent time-management, prioritisation, motivating, organisational, inter-personal, and administrative skills. You will be competent in IT and communication, have the ability to build relationships with people from many nationalities and organisations and a commitment to help those in need. You will be persistent and undaunted in the face of seeming adversity.

Job Purpose

· You will provide on a 1-1 basis, support for the living and lifestyle needs of a group of 8 carefully selected homeless people with complex needs who have been allocated independent accommodation within Luton on the Housing First Pilot.

· To provide and coordinate, within daytime hours and with crisis telephone advice out of hours, specialist welfare service support where needed.

· To provide lifestyle and education to clients who have experienced repetitive homelessness to actively reduce the risks of eviction and abandonment. Promote independence and understanding of primary health service access to reduce the use of emergency services.

· To work with NOAH management to coordinate delivery of grant funds allocated for the project to transform flats into homes and to provide for the personalisation needs that will help people feel a sense of connection and safety.

· To innovate and work creatively to source additional material, items and technical expertise from the wider community in Luton such as other grants, corporate donors and corporate social responsibility team building days in order to help clients transform their flat into a home.

· The Housing First Service aims include:

ü Supporting people who are homeless with multiple and complex needs to access suitable accommodation.

ü Developing new approaches to working with people with multiple and complex needs.

ü Supporting service users to improve their health and wellbeing.

ü Supporting service users to engage with services to meet their health and social care needs that are non-emergency.

ü Supporting service users to build resilience, develop their social capital within the local community and support recovery.

ü Supporting service users to develop independent living skills to live more independently in the community and sustain their accommodation.

ü Reducing the use of acute emergency services, such as A&E, ambulance call-outs and fire and rescue service.

ü Reducing repeat homelessness.

ü Contributing to the reduction in rough sleeping.

ü Contributing to the reduction in the use of temporary accommodation

Main Duties

· To promote and provide clear information about the Housing First Project to other organisations and to work in close partnership across different agencies to share information to reduce rough sleeping in Luton.

· To deliver some on street outreach work in Luton to meet prospective candidates and assess their suitability for the project.

· To assist with receiving and managing new referrals onto the project both from external and internal sources and to maintain communication with the referrer.

· To attend the Housing First Operations Group and Caseload group to support the processes of assessing eligibility, prioritisation and allocation.

· To work with the new tenant to prepare them for embarking on an independent tenancy, communicating their responsibilities whilst also providing reassurance and advice.

· To support the new tenant to work with the housing officer to develop between them a strong and positive relationship which can withstand future tensions.

· To support the new tenant with all administration around setting up and equipping their new home incorporating their personal choices where possible.

· To support the new tenant with completing the 2 support plans on inform within week one and then to renew these at scheduled intervals every 12 weeks.

· To assist the clients to access primary health care services to help stabilise any health and wellbeing concerns or addictions if they are interested in this support.

· Build trust and relationships at a pace suitable to them, learn about their lives, their background and their ongoing needs. Where appropriate offer expertise and advice to tackle some of the barriers in their lives such as housing, benefits, employment, relationships and health.

· Use motivational interviewing techniques to support people to explore their own lifestyles and choices and to reflect on whether they are interested in recovery.

· To provide the clients with opportunities and choice to receive free support in decorating their homes with the assistance of corporate volunteering teams.

· To maintain keywork contact in person or by phone at least every other day with every client on their caseload and deliver a personalised approach allowing the client choice in the way that they engage with NOAH.

· To use the inform system to record every support intervention which is delivered.

· To provide opportunities and facilitate visits to places to encourage clients to live their own lives and to express their personalities and individuality and reduce social isolation.

· On an ongoing basis to help to manage their personal safety including undertaking persistent, assertive outreach such as on-street visits at any stage where eviction or abandonment seems to be approaching in order to give the client every opportunity to retain their home.

· To work with the local communities and neighbours to promote positive communication and understanding in order to reduce ASB and maintain property infrastructure.

· Monitor improvements and regressions and support the NOAH management in delivering comprehensive monthly reports to update commissioners of the current situations, trends, challenges and success that the project has witnessed.

· To support the NOAH management to ensure excellent quality and robust evidence is available to demonstrate the effectiveness of the Housing First Pilot. Working alongside the University of Bedfordshire team to audit this work and promote continuation of the project through a robust exit strategy which will ensure continuity of funding and the opportunity for project expansion.

· Submit written reports as required

General Duties

· Act as a NOAH Enterprise representative always and in a manner befitting a representative of the organisation.

· To work as part of the wider NOAH welfare team which includes supporting the work of the welfare centre as well as the on-street outreach workers.

· Identify opportunities to improve the level of service NOAH offers to service users.

· Take a responsible approach to your personal development – manage and update own skills base to ensure quality service delivery and engage fully with all training offered.

· As part of the NOAH welfare staff team you will be required to be part of an on-call rota and take occasional phone calls from service users requiring out of hours advice.

Application deadline: 10/02/2021

Are you passionate about making a lasting difference to the lives of vulnerable adults?

About the role

We are looking for a recovery worker to join our team in Hounslow. As the successful candidate you will have a passion for supporting some of the most socially excluded individuals in the borough and ensuring that they have access to the same opportunities as everyone else, within the wider community. 

The Hounslow LIFE service is a large multi-site service that currently has a staff team of 34 supporting 96 clients; covering specialism's such as Homelessness, Substance Use and Mental Health.

In the role of Recovery Worker, you will be supporting our clients on their road to recovery; aiding clients to gain necessary skills to move on from our services and into suitable accommodation.  You will also work with a case load of clients, aiding them to gain necessary skills to maintain independence in the community.  The role is focussed on supporting residents around their strengths and aspiration's for the future.

Please note, due to the needs of our services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.

Who we’re looking for

To succeed in this highly rewarding role you would benefit if you:

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself
• Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change
• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues
• Be committed to our Recovery Ethos

However, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

If you believe that you have what we are looking for, and have an interest in working for a charity that makes a real difference to the lives of people who are homeless, and you are ready to apply now please click the apply button.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Pay and Other Benefits

St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

Closing: 10am 25 January 2021

Interview dates: 5 February 2021

It is a requirement for this post that an enhanced DBS disclosure check, will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at senior management level.

Scheme Manager (Housing)

Location: Cambridge

Hours: Part time, 25 hours per week (Monday - Friday 9:30am - 2:30pm)

Contract: Permanent

Salary: £27,000 pro rata

Our client is currently looking for a Scheme Manager to deliver a high quality, responsive service that meets the needs of customers living in and applying for Housing within their Retirement Living scheme in Cambridge.  The post will provide appropriate management of the service and the scheme.

What you will be doing:

• Ensuring that we provide homes for people of varying care and support needs whilst facilitating a vibrant community housing.
• Managing any scheme-based employees such as Caretakers, Night Concierge or Handypersons, providing appropriate guidance and supervision.
• Remaining fully engaged in all housing related issues including arrears and money management, ASB and repairs/maintenance of household.
• Overseeing the health, safety and maintenance of the building, ensuring that compliance requirements are met.

Our client would love to meet someone with: 

• Previous experience of working in a Supported/Retirement Living setting.
• A strong customer service focus and a track record of managing customer expectations.
• Experience of managing and prioritising a busy and varied workload.
• Staff management experience.
• Good IT skills.

Please note the successful candidate will be required to complete an enhanced DBS application and this will need to be returned and verified before a start date can be provided.

Amongst what they offer you is:

•  £27,000 pro rata
• 28 days holiday PLUS Bank Holidays!
• Contributory pension scheme
• Private health care
• Opportunities for development and professional training
• Discounted gym membership
• Retail discount scheme

About the company:

Our client is a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford.  They work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 housing associations for developing new homes in the country, they remain committed to delivering high-quality affordable housing to those who need it the most.

Their work in retirement living is no exception. They believe in creating modern communities where over-55s can live in desirable, social, and independent spaces. Safe in the knowledge that they have extra tailored care and support available if it’s needed. This is all possible thanks to a dedicated and passionate retirement living team. A team that you could be part of.

Our client reserves the right to close this recruitment if it is deemed that they have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Alana House Administrator

Full time, permanent appointment 

37 hours per week 

Based in Reading

Salary in the range £19,300 - £23,588 per annum

Having regard to the nature and context of the work, there is a genuine occupational requirement permitted under the Equality Act 2010 that this post is only available to women.

PACT currently has two community projects, Alana House women’s community project and Bounce Back 4 Kids. Alana House is a women specific support project supporting vulnerable women with complex needs and those at risk of offending to help them make changes in their lives and Bounce Back 4 Kids is a support programme for children and families affected by domestic abuse.

PACT’s communities work aims to empower beneficiaries to take control of their lives by identifying the underlying issues related to their problems and facilitating a positive plan of approach to address these issues and work towards improving personal circumstances and outcomes. 

We are looking for a strong team player to help with providing valuable administrative support to the team and services provided.  The Administrator will process new referrals, input data on the Lamplight database and set up and maintain Excel spreadsheets.  They will maintain the service delivery diary, liaising with the team and external partners as required. 

The post holder will also arrange internal and external meetings, coordinate agendas and take minutes.  The role includes some PA support to the Alana House Manager and Head of Communities, and other general office duties such as ensuring the office has resources and stock and reporting any maintenance issues.   

You should have some previous administrative experience, ideally gained in a social care setting, have good IT skills (particularly using databases and Excel), and be able to work both as part of a friendly and busy team and independently.  The Administrator will frequently be the first point of contact for visitors and staff from partner organisations and will answer the phone / door buzzer to service-users, so it is important that you are able to provide an approachable, calm and welcoming response too.

Interested? If you would like to join an inspirational organisation where you can make a real difference to children and families, further details and how to apply are available on our website: 

Closing date:  noon, Wednesday 10th February 2021

Interviews: Monday 22nd February 2021

Please note that we may close this advertisement early if we receive a high volume of suitable applications.

We look forward to hearing from you!

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please

Housing Advisor (Covid Response)

Our client is very pleased to have obtained funding for an additional fixed-term Housing Advisor post to cope with the additional demand caused by the Coronavirus crisis.

Based in their Advice Team, you will use your in-depth knowledge and experience of providing specialist housing advice to provide a structured information, advice and casework service to clients of the centre in housing law, housing options and aspects of welfare benefits that relate to housing and homelessness.

You will manage your own specialist caseload and provide advice, support and training to staff who are not specialists in this area to enable them to assist clients with less complex enquiries.

They’re looking for an experienced housing advisor with excellent communication and interpersonal skills who is passionate about enabling people to overcome homelessness and poverty. You will have gained a minimum of 2 years’ experience of housing advice and casework through paid or other voluntary experience. A legal qualification would be an advantage

Our client enables people to gain the skills they need to overcome poverty and homelessness. They work with homeless young people, badly housed families and others in need.

They are always looking for talented people from all backgrounds, to join them and help improve the lives of homeless young people, insecurely housed families and their children. They particularly want to encourage people from under-represented groups to consider applying to work or volunteer with them.

Position: Housing Advisor
Location: Westminster, London
Job type: Full Time, 18 month Contract
Salary: £33,259 per annum
Benefits: Holidays 24 days, 26 after one year’s service, 28 after two years’ service; Pension Scheme; A Season Ticket Loan is available. Many of their staff work flexibly in different ways, including part-time. They welcome job share or flexible working proposals.

Closing Date for Applications: Monday 1st February
First Interviews: Friday 12th February

Previous applicants need not apply. It is compulsory that you upload a personal statement with your application.

You may have experience of the following: Housing Advisor, Legal Advisor, Solicitor, Case Worker, Social Welfare Law, Paralegal, Charity, Charities, Third Sector, NFP, Not for Profit, etc.