Housing Management Worker Jobs in Belfast

Adult support worker (women's refuge)- Female only 

£25,278.74 pro rata 

Northallerton 

Part Time - 30 hours per week 

Our client has a new opportunity available for a Support Worker to join them on a part time basis working 30 hours per week to provide intensive housing and support services to vulnerable women and their children who have fled domestic abuse and are now residing in the women’s refuge service.  

The role 

Due to the nature of the role this is vacancy is only open to Female Applicants.  

This is a key worker position in which you will intervene at times of crisis, promote independence and empower victims to move on from an abusive relationship reaching the full potential and maintain independence in their own tenancy.     

As a Support Worker, you will participate in the assessment of service-user needs, set up the agreement of support and welcome them to their new accommodation as required. With good communication skills you will enable the service users to develop or maintain a sense of achievement and fulfilment and will assist in the development of life skills, encouraging a wide range of activities including involvement in the local community. 

What do you need to have?   

• Some experience working with the designated service-user group  

• NVQ level II in Health and Social Care or equivalent. 

• A good understanding of the principles of practice in working with vulnerable people. 

• Knowledge of domestic abuse and its impact on victims and their families  

• Knowledge of the benefit system  

• Knowledge of children’s services  

• Excellent naturalistic observation skills  

• Good verbal and written communication skills  

• Excellent interpersonal skills and being able to work with service users, colleagues, families and external individuals.     

• IDVA qualified or willingness to complete (funded by the company) 

• Good motivational skills, being able to encourage residents to maximise their opportunities.     

• Full Driving Licence and access to a vehicle for business use  

*For occupational requirement reasons they are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9)  

An enhanced DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate  

What they can offer in return: 

• A competitive salary and annual leave entitlement  

• Extra day of annual leave for birthdays totalling 33 (inc. bank holidays) pro rata. Annual leave also increases for every year of service up to 5 years totalling 38 days (inc bank hols)  

• Defined Benefit Pension Scheme  

• A range of other benefits  

Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. They will be interviewing as applications come in so apply early to avoid disappointment!  

They are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and they encourage applications from people who are underrepresented in areas of the organisation.  

We believe survivors of slavery deserve a safe home.

Our small, supportive team work hard to make this a reality.

We are looking for a highly organised, self-motivated person with experience of successful volunteer recruitment to recruit and support hosts in the South of England, facilitate placements, and continue to develop relationships with local referral agencies. 

In return, we offer monthly external supervisions, flexible working arrangements, generous holiday allowance, employee pension scheme, travel costs (including mileage) covered by Hope at Home, a supportive team and plenty of cake.

KEY RESPONSIBILITIES

Recruiting Hosts

• Organising and overseeing in person and online host recruitment events and activities
• Networking and marketing (cold calling, following up warm leads, contacting and meeting with local organisations and faith groups) to meet targets for host recruitment
• Maintaining records, compliant with GDPR
• Following up expressions of interest
• Carrying out Home Visits for hosts
• Training new hosts
• Along with other staff, ensuring safeguarding policies are upheld across the organisation.

Supporting Hosts

• Communicating with active hosts weekly
• Facilitating online host support groups
• Carrying out monitoring and evaluation of hosting process.

Facilitating Placements

• Following Hope at Home’s placement processes including completing risk assessments, communicating with available hosts, potential guests and referrer.
• Ensuring all information is up to date on Inform database.
• Continuing to liaise with guest’s support worker throughout placement.

Other

• Maintaining relationships with partner agencies, funders, hosts and other external organisations.
• Remote covering for other team members in different areas of the UK in the event of staff absence.
• Promotion of Hope at Home via presentations, events, networking, use of social media and other forms of communication and promotion.
• Participating in local and national planning and strategy groups with statutory and voluntary agencies to represent the needs of survivors and Hope at Home.
• Ensuring the mission, values and ethos of Hope at Home are upheld across the organisation and externally.
• Carrying out duties in accordance with Hope at Home values, policies and procedures.
• Attending meetings and training courses as required, including regular supervision meetings, ad hoc attendance at Board meetings, and annual appraisal with the Hosting Manager.
• Travel across UK for meetings, home visits with potential hosts, events and training.
• Undertake from time to time such other tasks as may be required including administrative duties in connection with the post.

MINIMUM EXPERIENCE

• Experience of successful volunteer recruitment, marketing and / or cold calling.
• Experience of delivering training and presentations.
• Experience of successful collaborative working with external agencies such as:  trusts, faith / community groups and volunteers.
• Experience of handling large quantities of data.
• Experience of working with a wide range of people from all backgrounds, including vulnerable people. 
• High levels of cultural awareness.
• Experiencing of recruiting, coordinating, and supporting volunteers.
• Strong MS Office skills Microsoft Word, Power Point and Excel to manage data.

SKILLS & ATTRIBUTES

• Excellent inter-personal skills and ability to play a positive role in a team.
• Fluent in written and spoken English.
• Self-starter and highly motivated.
• Excellent communication skills.
• Able to prioritise both time and tasks and capable of meeting deadlines.
• High level of accuracy and attention to detail.
• Knowledge of modern slavery & human trafficking and current issues facing survivors within the UK.
• Sympathetic to the vision, values, and ethos of Hope at Home.

• Emotionally resilient to cope with stressful situations.
• Flexibility to work evenings and occasional weekends.

Hope at Home is committed to inclusive employment practices, and we encourage applications from people who have lived experience of the issues our organisation addresses as well as applicants from diverse backgrounds and ethnicities.  There is no requirement to disclose lived experience.  We encourage applicants to think creatively about how to demonstrate you meet the requirements of the person specification.  We are looking for talented people who align with our values and support our mission – there are no barriers to how you demonstrate this. If invited to interview, all questions will be sent in advance and the interview will be a panel of two.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources at which may help in preparing your job application.

Note: This position requires you to undergo a DBS check. As an organisation using the DBS to assess applicants’ suitability for positions of trust, the organisation undertakes to comply fully with the DBS Code of Practice and to treat all applicants for positions fairly. It undertakes not to discriminate unfairly against any person on the basis of a conviction or other information revealed. 

About the role

Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes the North, South, East and West of Yorkshire, and Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes two Casework Managers and a Regional Operations Support Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision. of SSAFA

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts or are still currently serving, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Can you make sure that kinship carers in England receive high quality, user centred training online and in person?

About the role

We have been awarded the Department for Education contract to deliver high quality training to kinship carers across England. You will be responsible for delivering high quality online and face-to-face training and managing a team of inhouse facilitators and external partners.

This is a new team so you will need to be someone who is comfortable with a high level of ambiguity and who is able to build outcome and target driven services from a user centred approach. We have a lot to do over the next 18 months.

From April 2024 to March 2025, your team will need to deliver exceptional training to 4,000 kinship carers in England through in person and online sessions. These are divided into introductory and advanced training. We will be delivering at least 16 roadshows across England so travel will be required in this role. In person training will also involve experiential learning in peer support groups and community venues. Introductory training will be delivered in-house.

You will also work with external expert facilitators and partners to develop new advanced training sessions and modules. Subject experts within Kinship, will also deliver training and you will need to ensure content and delivery meets a consistent standard.

The right person will need to work collaboratively with colleagues across Kinship and be used to working in cross-functional teams. You’ll need to be curious, detail orientated with an improvement mindset.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer five questions and attach your CV. You will have max 250 words per answer.

1. Describe how your experience and your values are a good fit for this role
2. This service needs to deliver 4,000 training experiences for kinship carers over 1 year, please clearly describe your experience of delivering high quality training at this scale and pace.
3. If you were offered the role, what would you prioritise in the first two months and why? Tell us about what you’d need to find out and what would be your approach to the role.
4. Please describe how you would ensure that training is meeting the needs of kinship carers (think about outcomes, evaluation and participation).
5. How would ensure your team are motivated, high performing and delivering exceptional training – both in person and online?

Application deadline: 9:00am on Wednesday 13 December 2023

Interview date: Tuesday 19 December 2023 – in-person (Vauxhall). It is anticipated that this will be a one stage in-person interview process, but this may change depending on the volume and calibre of applications.

About the role:

We have been awarded a Department for Education contract to deliver high quality training to kinship carers across England, which will complement our existing progammes and services, including our national Peer-to-Peer Programme, innovative programmes commissioned by local authorities in England and Wales and our free information and advice services including Kinship Compass.

In order to reach and support more kinship carers with these programmes and services, we are building a new Marketing Team – comprising a Head of Marketing, Marketing Manager and Marketing Officer - to develop and deliver integrated, strategic and creative marketing campaigns and strategies.

This is an exciting opportunity for an experienced, senior-level marketeer with a strong track record in overseeing the development and delivery of effective and successful multi-channel marketing strategies targeted at a range of audiences to join us as our Head of Marketing. We’re looking for someone excited to hit the ground running in developing a new team and function, and who is able to plan strategically and creatively about how to maximise engagement and acquisition with a small in-house team. You will play a crucial role in supporting Kinship’s growth including through income generation, by increasing brand awareness and developing compelling marketing offers for key audiences including kinship carers, local authorities and referral partners.

A strategic thinker and natural collaborator, you’ll be able to work across the organisation to develop integrated marketing strategies and plans across all of Kinship’s services and programmes, and ensure these align with our wider external communications, including to our Kinship Community of around 12,000 carers. You’ll also be comfortable getting involved in the operational delivery of our marketing plans, supporting your team of two and demonstrating an insight and audience-led approach to both digital and offline marketing, thriving in an environment where you’ll be responsible for overseeing the progress of various strands of marketing activity.

You will have significant experience in leading marketing teams in the charity sector, and have demonstrable experience in delivering successful, engaging marketing strategies in-house. You will have experience of operating at a senior management level – perhaps as a Senior Manager, Head of or other senior-level role, adept at working with senior level internal and external stakeholders.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate that they meet the essential skills and experience outlined below.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer four questions and attach your CV. You will have max 250 words per answer.

1. Tell us why you’re interested in working for Kinship in this role. Please also include how your personal values align with ours - Step up, Be stronger together, Be bold and Put people first.
2. If you were offered the role, what would your priority actions be in the first three months and why? Tell us about what you’d need to find out and what would be your approach to the role?
3. How would you ensure your team are motivated, high performing and happy in their role?
4. This role will involve working with a wide range of stakeholders across the kinship care landscape, to gather views, insights and contributions. How would you go about identifying, listening to and working with stakeholders and seeking consensus? What would you do when consensus cannot be reached?

Application deadline: 9:00am on Monday 11 December 2023

1st interview date: Friday 15 December 2023 (online)

2nd interview date: Monday 18 December 2023 – in-person (Vauxhall). The interview process will be two stages online (on Zoom) and for the second interview you will be asked to create a presentation (you will hold full copyright and ownership of the presentation and contents) and there will be a timed written task.

Head of Service

We are looking for a Head of Service to join the team in this home working role.

If you want to play a pivotal part in shaping the lives of children, young people, and families within Birmingham, then we would love to hear from you.

Position: 2394 Head of Service

Location: Homebased

Salary: £50,000 - £55,000 per annum

Hours: Full-time, 37 hours per week

Contract: Permanent

Closing Date: 24th December 2023

Shortlisting Date: 27th December 2023

Stage One Interview Date: 3rd January 2024

Final stage interview Date: 17th January 2024

You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families and communities to find long-lasting solutions to the challenges they face.

The Role

The organisation provides support to families in Birmingham with children aged 0 – 5 as part of the Birmingham Forward Steps partnership.

You will be responsible for leading a team of passionate professionals, ensuring the provision of high-quality services and programmes that meet the diverse needs of children and families. You will work closely with multiple partners and the communities of Birmingham to ensure that Birmingham Forward Steps deliver effectively throughout the Children’s Centres and Family Hubs.

About You

As the Head of Service, you will be a principled and visionary leader with a track record of expecting and eliciting high standards and driving strategic direction in a complex and dynamic environment.

You are passionate about making a difference in the lives of children, young people and families. You will have knowledge and experience of developing and implementing appropriate services that support children and families holistic development, resulting in successful, quality outcomes, with a focus on continuous improvement and learning.

Your effective communication skills will see you work successfully in collaboration with a diverse range of stakeholders and partners and you approach change with adaptability, resilience and kindness.

If you are ready to make your mark in the largest service and develop it for the future, we look forward to meeting you.

When you click to apply you will be able to view the Job Description/Person Specification.

About the Organisation

An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, pre-school nurseries, family support and children affected by imprisonment and offending.

Benefits include:

• Continuous professional development
• Regular support through supervision, appraisal & wellbeing initiatives
• In house learning platform
• Generous pension scheme
• Employee Assistance Programme
• Healthcare cash plan
• Charity discount scheme

We actively encourage applications from a broad and deep range of backgrounds and experiences.

We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure.

The organisation is a Living Wage Employer.

Other roles you may have experience of could include Service, Service Manager, Director of Service, Head of Service, Children’s Service, Family Service, Children and Family Service, Head of Childrens Service, Service Manager Children and Young People, Children’s Registered Manager, Social Work Manager, Director Childrens Services, Social Worker, Family Support Service Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.