Housing officer jobs in hackney, brighton and hove

Main Purpose of Position:

To provide urgent information, advice and guidance support for individuals in dealing with complex interlinked issues through intensive 1-1 personalised support service. Ensure clients are equipped with the knowledge and understanding needed to make a tangible, material difference to their lives. Ensure excellence in project and service delivery throughout the Information, Advice and Guidance service and deliver work as an integral part of the organisation.  

Responsibilities/ Core Duties:

To provide a support service through 1-1 interview sessions, telephone contact, face-to-face and in-depth support with follow-up and record keeping. This post primarily involves providing focused support to help individuals deal with urgent financial, housing, health and benefits issues and provide ongoing support often acting as a conduit, with liaison, advocacy and referral to specialist agencies in health, housing, finance and debt advice, counselling, benefits, domestic violence, immigration and other legal matters. The post-holder must support Nova’s aims, objectives and ethos for clients, staff, senior managers and trustees.

We're Morden College: An almshouse charity with a proud 330 year history and a big vision for the future. We're entering in to a exciting new phase, with a fresh strategy focused on excellent housing, high quality services, and thriving communities. 

What you’ll do 

As our Director of Resident Services, you’ll be a key member of the Senior Leadership Team, leading on everything from resident experience and care quality to community life and strategic direction. You’ll: 

• Oversee services that help residents feel safe, supported, and truly at home. 

• Lead teams, manage budgets, and make sure everything runs smoothly. 

• Champion inclusion, wellbeing, and independence for older people. 

• Collaborate across teams and with external partners to keep improving what we do. 

What you’ll bring 

• A strong background in leadership in a charity or customer services setting, perhaps in health, social care, or housing. 

• A strategic mindset and a warm, people-first approach to leadership. 

• Excellent communication, financial oversight, and problem-solving skills. 

• A deep commitment to dignity, equity, and resident voice in everything we do. 

Why join us? 

• A real chance to be part of shaping a vibrant, values-led organisation. 

• An ambitious, kind, and forward-thinking team. 

• Great benefit and wellbeing initiatives flexible working, and the opportunity to genuinely improve lives. 

Vibrance has an exciting opportunity for a Housing Officer to join our small and busy Housing team hybrid working across North London and Essex. We are offering a full time role with a salary of £28,000 per annum, plus benefits.

About the role:

As a Housing Officer, you will be responsible for providing a housing management service to the service users living in Vibrance owned and managed services. You will provide support to Vibrance services in relation to health and safety, maintenance, housing law and tenancy issues, rent collection, and arrears management. You’ll also provide specific support and advice to individuals who use Vibrance services with housing matters and money advice.

The Housing Officer role will be supporting our services located across North London & Essex and as such ability to travel is essential and a car driver would be preferable.

Responsibilities as our Housing Officer will include:

• Supporting prospective service users (and their carers where appropriate) with all aspects of the moving in/out process, to ensure that people are able to make an informed decision about whether or not to move in or move out
• Ensuring that individuals are maximising their benefits, including supporting them to make claims and liaising with the Dept of Work and Pensions and Housing Benefit staff as necessary
• Providing support to ensure that individuals are able to maintain their tenancies, including debt/arrears management, anti-social behaviour resolution, and the issues that can arise from shared living
• Working alongside our service managers and landlords to ensure that accommodation remains fit for purpose, well maintained, suitable for the individual residents and that all health & safety responsibilities are being met

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities

To join us as our Housing Officer please click apply below.

Make a real difference in Newham: Supported Housing Services Manager

Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a skilled and passionate Supported Housing Service Manager to lead our dedicated team and deliver life-changing impact.

About Us

For over 50 years, the Renewal Programme has stood alongside Newham’s most marginalised residents. We're a respected local charity supporting people through advocacy, education, housing, and wellbeing. Our mission is rooted in dignity, inclusion, collaboration, and empowerment—inspiring hope and enabling lives to flourish.

Your Role

As Supported Housing Service Manager, you'll lead a trauma-informed, strengths-based housing service for single homeless adults. You'll drive performance, support your team, and ensure residents are equipped with the tools to live independently—managing finances, maintaining tenancies, and building brighter futures.

Key Responsibilities

• Deliver impactful support: Oversee personalised casework, support planning, and use of tools like Outcome Star.

• Lead performance & improvement: Monitor KPIs (move-on rates, tenancy sustainment), refine supervision and quality assurance, and implement our move-on strategy.

• Inspire your team: Foster a positive, proactive, and solution-focused culture.

• Maximise sustainability: Ensure rental income and effective arrears management.

• Strengthen partnerships: Collaborate with commissioners, housing partners, and support services.

• Ensure compliance: Uphold safeguarding, health & safety, and risk management standards.

What You’ll Bring

• Proven leadership in supported housing or homelessness service settings

• The ability to effectively lead and inspire a team

• Experience with contract delivery, KPIs, and outcomes-based commissioning

• Strong financial and budgetary skills

• Knowledge of safeguarding and trauma-informed practice

• A collaborative, values-driven approach and commitment to continuous improvement

Why Join Us?

• Permanent, full-time role (36 hours/week)

• Salary of £45,000 – £48,000, depending on skills and experience

• 28 days annual leave + bank holidays

• Cycle & tech salary sacrifice schemes, employer pension, EAP, staff development

• Based across our two supported housing sites in the London Borough of Newham

Please review the full job description and person specification. An enhanced DBS check will be required.

Newham Community Renewal Programme proudly welcomes applicants from all backgrounds and identities.

We can't wait to hear from you!

Rural Housing & Infrastructure Enabler

An exciting opportunity for a motivated and community-focused Rural Housing & Infrastructure Enabler to champion rural affordable housing and infrastructure development across Hertfordshire.

Position: Rural Housing & Infrastructure Enabler

Location: Hybrid, home-based with one day a week in the Hertford office.

Salary: £28,000 per annum

Hours: Full-time, 35 hours/week which may include some evening or weekend work as we operate a flexible working system.

Contract Type: Fixed term until 31 March 2026 (with strong potential for extension)

Closing Date: Wednesday 11th June 2025 at 11.59pm

About the role:

As the Rural Housing & Infrastructure Enabler, you’ll work closely with local communities, parish councils and partners to enable the delivery of rural affordable housing and essential infrastructure that supports resilient, thriving villages. From initial engagement to project completion, you’ll provide expert advice, build strong partnerships and advocate for the needs of rural residents.

Your role includes conducting housing needs surveys, guiding stakeholders through the affordable housing development process, delivering training, raising awareness, and applying for grants to support infrastructure projects such as sustainability, connectivity and community transport.

About you:

You’ll be a passionate and proactive enabler with a clear commitment to rural communities. You will also bring:

• Experience working with communities or in rural housing/development roles.
• Knowledge of rural service challenges and community consultation techniques.
• Experience delivering presentations and working with local authorities, housing associations or planning teams.
• Excellent communication and organisational skills.
• A full UK driving licence and access to your own vehicle.
• Level 3 qualifications (e.g., A-levels, NVQ) or equivalent experience in housing, community development or a related field (Desirable).
• Understanding of rural housing policy and infrastructure challenges (desirable).

About the organisation:

Our client is a respected community development organisation working to foster vibrant, inclusive, and resilient rural communities. This is a rare opportunity to make a tangible impact on people’s lives and ensure the unique voices of Hertfordshire’s rural populations are heard and acted upon. Based in Hertfordshire where they have helped communities and delivering projects and services for over 50 years to help improve life for both rural and urban Hertfordshire.

As the Rural Community Charity for Hertfordshire they work to raise awareness of the needs of rural communities, farmers and businesses. Bringing together people and communities, champion the disadvantaged and provide advocacy for minorities and excluded groups.

Other roles you may have experience of could include:

Affordable Housing Enabler, Community Housing Officer, Rural Development Officer, Community Engagement Coordinator, Strategic Partnerships Officer, Housing Project Officer, or similar.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Strategic and Operational Leadership 

• Set a positive leadership culture aligned with SCT’s ethos, values and mission. 

• Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets. 

• Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation. 

• Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.  

• Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work. 

• Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence. 

Service Development 

• Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’). 

• Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice. 

• Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions. 

• Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing. 
• Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.

Housing and Recovery Support 

• Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital. 

• Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery. 

Staff Leadership and Management 

• Provide strategic leadership for a multi-disciplinary service delivery team. 

• Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered. 

• Promote a culture of inclusion, collaboration and high performance. 

• Set clear expectations, targets, and accountability frameworks to deliver impact. 

Person Specification 

Essential Skills and Experience 

• Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services. 

• Significant experience delivering homelessness, housing, addiction recovery or therapeutic services. 

• Expertise in delivering services that work with people with lived experience of social exclusion. 

• Strong understanding of safeguarding, risk management and trauma-informed practice. 

• Skilled in managing budgets, contracts and KPIs within charitable or commissioned services. 

• Skilled in using In-Form or similar CRM system.

• Highly effective communicator with excellent negotiation and interpersonal skills. 

Desirable 

• Experience working in a values-led organisation or charity supporting marginalised groups. 

• Knowledge of Housing First and Recovery Capital models. 

• Understanding of social enterprise and peer-led service models. 

To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.

At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Benefits & Financial Inclusions Officer in the Income Team. This is an exciting opportunity for an experienced individual to be part of a thriving organisation, where you'll be at the heart of delivering outstanding service and making a real difference in the lives of our residents.

Job Title: Benefits & Financial Inclusions Officer
Hours: 28 hours a week
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £29,985 pro rata (£37,481 full time equivalent) and is for 28 hours per week
Contract: Permanent

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Within the role of Benefits & Financial Inclusion Officer you will be expected to:

• Achieve income maximisation including the completion of welfare benefits applications.
• Provide support and advice on money management signposting to specialist agencies when necessary.
• Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts.
• Complete welfare benefits mandatory reconsiderations and appeals.
• Advice concerning Universal Credit.
• Casework support with ongoing queries.
• Work collaboratively with both internal and external departments and partner agencies.

We are looking for someone who has a passion for delivering excellent support to residents, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.

You

You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders and staff.

You will work closely with our housing teams to ensure our services are delivered to the highest standards and help our residents to sustain their tenancy.

This role will play a key role in enhancing our customer journey, offering creative solutions and driving continuous improvement.

If you're a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

If this sounds exciting, we want you on our team. Please do apply.

Deadline: 9:00am Monday 26 May 2025
Interview: Wednesday 11 June 2025 in person at 102 Blackstock Road

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

No agencies please.

Job Title: Resident Liaison Officer
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £36,790 per annum
Contract: Permanent

Are you passionate about making a real difference in people’s lives? Do you believe that residents should be at the heart of everything we do, and that everyone deserves a safe, warm, and well-maintained home? If so, we want you to join our team as a Resident Liaison Officer at ISHA.

We are looking for someone who:

• Has excellent communication and interpersonal skills.
• Is empathetic, proactive, and genuinely passionate about supporting communities.
• Has experience in customer service, housing, or community engagement.
• Can manage multiple tasks effectively while maintaining a resident-first approach.
• Thrives in a collaborative, people-focused environment.

This is a fantastic opportunity for the right person to join our small, but supportive, team that makes up one element of the wider Housing and Neighbourhoods directorate.

As a Resident Liaison Officer, you will be the vital link between ISHA and the people we serve. Your role will be to build strong relationships with residents and leaseholders, ensuring they are informed, engaged, and supported through any housing-related matters, including repairs, refurbishments, and community initiatives. It’s important to us that you’re someone who keeps residents, and their homes, at the heart of your work.

This role will suit you if you have an eye for detail, a head for problem-solving, and ideally, a sense of humour — because that always goes a long way when we’re having a hard day, which is inevitable. 

Some key responsibilities include:

• Talking with residents and leaseholders, addressing queries, concerns, and feedback with empathy and professionalism.
• Communicate clearly and effectively about ongoing works, projects, and changes affecting residents.
• Work closely with contractors, and Housing and Neighbourhood colleagues to ensure minimal disruption to residents’ daily lives.
• Attend resident engagement activities, ensuring their voices are heard and valued.
• Advocate for residents' needs, helping to shape our services with their best interests in mind.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do submit an application.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Deadline: 09:00 30 May 2025
Interview: 16 June 2025 in person at 102 Blackstock Road

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please

Salary: £35,850 per annum
Hours: Full time
Contract: Permanent
Benefits:

- 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Office location: London
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at the above office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Public Affairs Officer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Our vision is for a country where everyone can live in a good quality home they can afford. We work with our members to make this vision a reality – delivering ambitious programmes that lead to lasting, positive change.
We work at the forefront of the political debate – not only on housing, but also on a wide range of other policy issues including welfare, homelessness and climate change. Our work affects the lives of millions of people and diverse communities across the country.
Our dynamic Public Affairs team has built close working relationships at the most senior level of politics. We have a proven track record influencing policy, shaping legislation and building trusted relationships with key decision makers.
Our Public Affairs Officers independently lead on their own policy areas, creating influencing strategies designed to achieve impactful results for our members. Following a period of significant political change in Westminster, we need you to play a crucial role to ensure social housing maintains its political salience, and that housing associations are understood as an integral part of the solution to the housing emergency.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Developing and leading public affairs strategies to influence the main political parties on topics that matter to our members.
- Building effective relationships with parliamentarians, ministers and shadow ministers, researchers and political advisers.
- Collaborating with colleagues through project groups and providing expert public affairs advice on a range of policy issues.
- Monitoring Parliament and key political development to ensure NHF staff and our members are informed on key issues.
- Drafting high-quality briefings, letters and other documents for national politicians.
- Making the case for the NHF’s influencing asks in face-to-face meetings with key political stakeholders and presenting to internal and member groups.

The successful candidate:
The successful candidate will be able to demonstrate:

- A proven ability to develop and implement effective influencing strategies.
- Experience of building and maintaining strong relationships with key stakeholders.
- Commitment to working collaboratively with colleagues across the organization.
- Exceptional written and oral communication skills.
- A good understanding of the political environment and climate in the UK.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 2 June 2025
Interview date: 12 and 13 June 2025

Position  | Caseworker
Salary  | £30-32k dependent on experience
Contract type  | Permanent- 0.6FTE (3 days a week)
Remote/Hybrid  | Hybrid
Days in office  | 2 days
 
Overview and key points on the role  | Rape Crisis South London is looking for 2 part time skilled, passionate and professional Caseworkers who will be based within the Advocacy Service.  As a Caseworker you will support clients through their journey through the housing and benefits system by providing practical and emotional support to survivors of sexual violence.  You should have a good working knowledge of Housing processes and Welfare benefits systems with experience of carrying out assessments and completing applications.  In addition to having excellent interpersonal, communication and facilitation skills you should also be able to develop key relationships with external agencies such as the local authority.   You should have demonstrable experience working with survivors of sexual violence and of working in a trauma-informed way. We will provide clinical supervision, full training and line management, and the opportunity to develop your skillsets. Responsible to the Advocacy service manager you will be a key member of the advocacy service, working alongside our ISVA’s in a busy and supportive team.   

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.  All positions are located in the UK and require the right to work in the UK.   

How to apply  | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience

Closing date: 15th June,  we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year round night shelter provision. 

APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support. 

The Community Fundraising and Partnerships Coordinator will be responsible for developing and nurturing relationships within the local community to support APAP’s fundraising efforts, including schools, local businesses, faith and community groups. A key feature of this role will be developing increased year-round community engagement and fundraising, leading into the planning and delivery of at least one annual fundraising campaign. The successful candidate will have the opportunity to engage directly with stakeholders to build strong partnerships, whilst contributing strategically to the growth of the charity's fundraising efforts. 

Do you have experience supporting Boards and senior leadership in a governance role, ensuring smooth operations and alignment? Join Shelter as a Governance Officer, where you will coordinate Board and Committee activities, manage Board papers, and facilitate effective communication across the organisation. You will support Directors, Assistant Directors and Executive Assistants with agendas and papers, track key decisions, maintain accurate records, and ensure compliance with governance standards.

About the role

The Governance Officer plays a crucial role in ensuring that Shelter's governance framework operates effectively and in line with legal requirements, and best practice.

The postholder will act as the administrative liaison between the Board, Committees, and Executive Leadership Team (ELT), ensuring that Board meetings remain strategically focused while operational matters are effectively delegated.

Role specifics

We are seeking a proactive individual to manage Board and Committee activities, acting as the primary point of contact for all Board-related matters. You will coordinate Board meetings, develop and track governance calendars, and ensure that agendas, minutes, and key decisions are communicated effectively to the Board, ELT, and the wider organisation. Additionally, you will work closely with Directors and Executive Assistants (EAs) to support the management of committee agendas and papers, ensuring a focus on strategic issues.

The role also involves overseeing the preparation, review, and quality control of Board papers, ensuring accuracy, clarity, and timeliness. You will streamline governance processes, provide logistical support for meetings, maintain records, and track actions to ensure compliance with governance standards. Moreover, you will facilitate Board engagement by developing feedback mechanisms and supporting Trustee development, ensuring alignment with Shelter's strategic goals.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Strategy Enablement Directorate brings together our core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property, and is led by the Director of Strategy Enablement and four Assistant Directors.

At Shelter, we do not see our support functions as merely transactional - we are both enablers and keepers of Shelter’s strategic objectives. Striving to be a centre of excellence, we work with colleagues to ensure organisational objectives are clear and strategically aligned, whilst supporting with the removal of any internal obstacles that emerge on the way. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The People’s Empowerment Alliance for Custom House (PEACH) is dedicated to empowering its members and improving local conditions through collective action. Through building collective resident power in Newham, PEACH has secured huge wins, including 60% rent reductions for 250 temporary tenant households and a £300k rent arrears amnesty.

With over 300 members and 12 years of experience, we are poised to expand our impact and establish a lasting Community Union, sharing our wealth of knowledge with communities all over the UK. 

Our Community Organiser plays a crucial role in contributing to our ongoing Permanent, Safe Homes Now campaign, which aims to set a precedent for housing reform nationwide. Our mission is to drive meaningful change and empower communities facing social injustice across the UK.

As part of our team, you'll contribute to expanding and strengthening PEACH's membership and influence. This involves planning and executing strategic campaigns collaboratively, which aim to address key issues our members face. You'll also oversee project delivery, monitor progress and report on outcomes, and communicate successes and best practices. In this collaborative environment, you'll work with team members to shape PEACH's organising strategy, foster organisational growth, and support decision-making on future directions.

The Ideal individual will have prior community organising experience (paid or voluntary), with a deep understanding and experience of collective action's transformative potential. You will have a solid understanding of the political landscape with an underlying community organising mentality. You will be comfortable knocking on doors and moving people to act within their capacity, whilst presenting an empathetic and understanding nature.

Job Description: :

● To support the Custom House and Canning Town community to grow and develop, working with them to build their sense of belonging, community pride and spirit. 

● To listen to local people, to support them to develop power to act together for the common good and help them act on the local issues that are important to them.

● Contribute to developing PEACH's collective power as a Community Union in collaboration with members, Steering Group, Trustees/Directors, and fellow staff members. Oversee the execution of this strategy.

● Cultivate a thriving organising culture at PEACH by training members and staff in community organising methods, continually learning and reflecting on organising practices, and refining the PEACH organising model, including creating training materials.

● Build strong, transformative relationships with new and existing PEACH members through door-knocking and relational 1 to 1’s.

● Identify community leaders, nurture members' leadership skills, and foster strong teams. Challenge and support members/teams to acquire new skills, take on new tasks and take ownership of the organisation and its projects/campaigns.

● Identify organising issues with members, develop effective campaign strategies, and support members in taking collective action and in building community cohesion. 

● Lead negotiation strategies with key stakeholders.

● Organise and facilitate engaging, accessible meetings, training sessions, and events with members and the PEACH staff team, as well as meeting turnout targets.

● Cultivate productive relationships with relevant stakeholders such as workers of other organisations, journalists, councillors, council officers, and researchers.

● Stay informed about the policy framework and power landscape relevant to the campaigns /organisation and translate key information into accessible resources.

● Read reports, council documents, and press articles

● Manage and develop agreed projects within budget, ensuring progress and goals are met through effective administration, planning, and management.

● Monitor and evaluate PEACH's work, tracking organising activity and successes, integrating learnings into practices, and ensuring well-distributed resources.

● Maintain clear and concise records relating to the role.

● Scope and develop new projects that address members’ interests and community issues, working collaboratively with staff and members.

● Support fundraising efforts by contributing to funding applications and funder reports as required.

● Support strategic decision-making by providing reports about projects and key issues, both written and verbal, to PEACH’s directors, Steering Group, and Office Manager.

● Collaborate within the staff team to foster a supportive, productive, and sustainable work culture. Offer constructive feedback, share ideas, distribute workload according to capacities, maintain healthy work boundaries and be accountable.

Person Specification:

Releavnt expereince:

● GCSE English and Maths, or equivalent

● Further education: A- levels/ BTEC level 3 or equivalent 

● A successful track record of working or volunteering for organisations that have charitable aims or complete community work

● A successful track record of using community organising or trade union organising methods to win (paid or unpaid) 

Skills:

● Strong communication and listening skills with the ability to engage and build positive relationships with people from a wide range of backgrounds.

● Understanding of Community Organising as a method for bringing about change

● Ability to conduct honest and constructive working relationships, operating with integrity

● Workable knowledge of the Political Landscape

● Ability to inspire and motivate people to participate and act

● Strong work ethic with the ability to work effectively autonomously

● Knowledge of issues likely to affect the communities living in Custom House, Newham and/or London

● Ability to navigate conflict and facilitate difficult conversations in a generative, transformative way 

Personal Attributes: 

● Proactive and self-motivated with efficient workload management.

● Team player, willing to collaborate and contribute to the community vision.

● Self-awareness, sound judgement in decision-making, ability to seek advice and involve others as needed and receive feedback constructively.

● Passion for social justice and the values of PEACH

● An empathetic nature with the ability to understand complex and deeply rooted issues.

● A willingness to work flexibly during busy periods.

● Ability to work evenings/weekends.

Hybrid - London WC1H (We operate hybrid, flexible working practices with 20% of your time per month being office based)

Do you have experience of planning and creating engaging communications content across multiple channels? Would you like to tell the story of an organisation that is helping to change lives across the world?

Join the ACU as a Communications Officer and use your experience to help us build a better world through international collaboration in higher education.

The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 400 universities in over 40 countries. Championing the power of higher education to improve lives, we support our members – and our people – in contributing to sustainable development across the Commonwealth and beyond.

The ACU has managed international scholarship schemes for nearly 60 years – including for the Commonwealth Scholarship Commission in the UK (CSC), which offers postgraduate study and professional development opportunities funded by the UK Foreign, Commonwealth and Development Office and other government departments.

The role

Communications is key to ensuring that internal and external stakeholders understand the breadth and impact of the CSC’s work. The Communications Officer, as a key business partner for CSC, will raise the profile of the CSC, through supporting the delivery of its communications strategy.

As Communications Officer, your responsibilities will include:

• Act as a business partner for CSC, planning, delivering, and editing content that is engaging and tailored to its target audience

• Editing content for maximum impact and accuracy, in line with house style guidelines, and to ensure that it is appropriate for its target audience

• Developing, managing, and updating content on the CSC website

• Maintaining the CSC’s social media channels

• Creating email newsletters

• Marketing student and alumni events and communicating proceedings/outcomes

• Planning and delivering integrated marketing campaigns for key activities. 

Who are we looking for?

You will need:

• Excellent written and oral communication skills, including writing for, influencing, and understanding of different audiences and channels, and sensitivity for different cultural contexts

• Ability to convey complex information clearly and concisely

• Experience of editing and proofreading content

• Excellent attention to detail

• Experience of editing content for multiple platforms and channels

• Experience of using website content management systems (CMS), particularly WordPress

• Experience of using email marketing platforms to build emails and manage distribution lists, particularly MailChimp

• Experience of achieving impact and engagement through multichannel marketing and/or communications campaigns. 

What to expect:

We see equity, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equity, diversity and inclusion and safeguarding on our website). We believe in investing in all our people and creating cultures in which everyone can thrive.

We offer a fantastic package of benefits including:

• 27 days annual leave, 8 bank holidays (pro rata - part time employees) and 4 Christmas closure days

• Generous pension scheme – 5% employee contribution, 10% employer contribution 

• Enhanced maternity, paternity, and shared parental leave

• Significant investment into your personal and professional development

• Regular social activities

• Health and wellbeing programmes

• Give as you earn charitable donations scheme

• Cycle to work scheme

• Interest-free travel season ticket loan

How to apply:

Apply via the apply button which will redirect you to our recruitment portal. 

Closing date: 3 June 2025 @ 23:45

Interview Date: Week commencing 16 June 2025

Interviews will take place virtually via MSTeams.