Housing Officer Jobs in Ilford, Greater London

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.

As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.

Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 20th May 2024

Interview date: 23rd May 2024

Senior Housing Officer

We are looking for a Senior Housing Officer who can oversee our specialist supported housing programme. They’ll handle the day-to-day management and maintenance of our houses, engaging with tenants and contractors, monitoring and acting on arrears and line-managing our tenant support officer.

Position: Senior Housing Officer

Location: Stanmore / Hybrid

Hours: Full time - 35 hours per week

Salary: £29,000 - £32,000 per annum

Contract: Permanent

Please note – the organisation will be interviewing candidates as they apply and the role may close early, so early applications are recommended.

To succeed, you’ll understand the importance of suitable housing and be passionate about making that a reality for our tenants. You’ll have excellent communication and administrative skills, be tenacious at ensuring works are carried out on time and be comfortable juggling a busy and varied workload.

Every four hours, someone is paralysed by a spinal cord injury. Aspire is a national charity providing practical support to those affected and our Supported Housing Programme is a key service in our work.

We're looking for a Housing & Income Officer to join our Landlord services team located at our Head Office moving to Caledonian Road this year.

£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

Managing a patch of 400+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.

Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.

In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.

Fixed term contract of 6-9 months

Needs to be able to travel, some homeworking but priority is out on site visiting customers in their homes and having a presence in the community.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.
A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
A willingness to "go the extra mile" when working with our customers

What you'll bring:

Essential:

Experience of monitoring rent accounts and managing rent arrears
Experience of using computerised rent systems to monitor arrears and record information
Extensive knowledge of welfare benefits ,especially housing benefit
Experience of liaising with housing benefit departments ,the DWP and other external agencies

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Position: Housing Support Worker

Location: East London

Contract: Permanent, Full time

Annual Leave: 25 days per annum plus public holidays

About Us: We are a dedicated organisation committed to supporting vulnerable communities, focusing on the well-being of BAMER (Black, Asian, Minority Ethnic, and Refugee) groups.

Role Overview: As a Housing Support Worker, you will provide essential assistance and guidance to individuals, addressing their unique cultural and community needs.

Key Responsibilities:

• Build relationships with Service Users, fostering self-awareness and independence.
• Act as a key worker, helping Service Users set and achieve goals.
• Provide comprehensive support on housing, legal, financial, and marital matters.
• Liaise with relevant agencies for comprehensive support.
• Attend to maintenance issues and ensure compliance with Health & Safety.
• Participate in meetings, supervision, and training programs.

Experience and Skills Required:

• 2+ years' experience in care and support.
• Strong communication skills and ability to engage with diverse stakeholders.
• Knowledge of relevant legislation and equal opportunities.
• Ability to plan workload, work under pressure, and motivate others.
• Fluency in at least one Asian language is essential.
• Understanding of issues affecting BME communities.
• Commitment to equal opportunities and organisational objectives.

Desirable Qualifications:

• Experience working with survivors of abuse and within women-only networks.
• Involvement in tenant participation initiatives within supported housing.

Occasional evening and weekend work may be required - time to time on call hours

Only shortlisted candidates will be contacted.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Join the team at Haven House Children’s Hospice

Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength both in terms of the care we provide to children and families as well as the close bonds we have developed and nurtured with individuals and organisations in our community who are inspired by our work.

This is a great time to join the team at Haven House, our Community & Events team are working on a new strategy to increase income and engagement with our local community. This new and exciting role will give the successful candidate the opportunity to work across our community and event income lines, taking responsibility for raising income from a wide variety of supporters. We’re looking for an individual who can hit the ground running, complimenting a team that proactively develops and drives our community and events portfolio.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.

If this role sounds right for you and you have the right skills and experience, please  download the job description and apply by returning the application form to the Resourcing Team.

Benefits
As an employee you will be entitled to the following range of benefits:

· Hybrid office/home arrangement

· 27 days' annual leave

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please email the HR department and someone will come back to you.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Closing date:  16 May 2024

Interview:  20 May 2024

Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.

Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength both in terms of the care we provide to children and families as well as the close bonds we have developed and nurtured with individuals and organisations in our community who are inspired by our work.

This is a great time to join the team at Haven House, our Community & Events team are working on a new strategy to increase income and engagement with our local community. This new and exciting role will give the successful candidate the opportunity to work across our community and event income lines, taking responsibility for raising income from a wide variety of supporters. We’re looking for an individual who can hit the ground running, complimenting a team that proactively develops and drives our community and events portfolio.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.

If this role sounds right for you and you have the right skills and experience, please download the job description and apply by returning the application form to the Resourcing team.

Benefits
As an employee you will be entitled to the following range of benefits:

· Hybrid office/home arrangement

· 27 days' annual leave

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please email the HR department and someone will come back to you.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Closing date: 16 May 2024

Interview:  20 May 2024

Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.

Job Purpose

Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.

The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.

The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.

You can download a PDF of the full job description for this role at the bottom of the page.

Place of Work

The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.

Key Responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
• Deliver monthly wellbeing peer support groups/workshops
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
• Provide housing advice
• Link in with specialist debt and money support agencies
• Provide information on employment opportunities and training support for clients
• Signpost to other relevant services in the boroughs, or further afield

Person Specification

Knowledge & Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
• Knowledge and understanding of Mental Health problems and how they are impacted by social issues
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner  
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records

Skills & Attributes

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Facilitate and deliver peer support groups for longer term improved wellbeing
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals 
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Strong organisation and administrative skills 
• Flexibility in overall approach to work 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Duties and Key relationships Marketing and Communications

This is a new role in the Marketing and Communications department and is responsible for the media relations of the Charity.  

PR and Media Relations

• To develop relevant media contacts, as well as contacts in the sector, to maximise the reach and coverage of key communications campaigns as well as wider organisational projects.

• Produce creative copy written for a variety of audience groups which champions and shows best practice of our tone of voice

• Develop and support in house PR roll out

· Work with external PR agency on selected press releases where relevant

· Write press releases in line with campaign launches and key moments

· Develop pitches and news stories and other promotional copy.

· Lead on media briefings that convey appropriate key messages and prepare spokespeople

· Identify and interview case studies and media spokespeople

· Pull together monthly Data Analysis reports with the support of the Marketing and Communications Manager

· Send out weekly coverage reports with the Digital Marketing Officer, monitor external activity (including competitor) and incorporate best practice.

· Analyse reports to identify new opportunities and act up to grow presence in national press by identifying proactive and reactive media opportunities.

· Be part of out-of-hours weekend monitoring rota

Communications

• Maintain the communications calendar

• Research, write and distribute media outreach activities such as press releases, media comments, media briefs, features, blogs and letters to editors

• Be the first point of contact for media enquiries and manage the press office function in a timely manner.

• Maintain library system for press cuttings, monitor cuttings and report on results

• Lead on gathering powerful stories that highlight the impact of childhood cancer on the lives of children, young people and families

• Work closely with the fundraising and digital teams to coordinate and respond to the different needs for case studies

• Maintain a detailed and GDPR compliant contact management system of all case studies

• Work closely with the Digital Team to ensure that all campaigns and content produced is reflected on the website and across social media accounts

Families

• Maintain relationships with current patient families who are sharing their cancer journey stories with the media.

• Produce stories of patient families and share online and social media

• Work with a diverse range of case studies and media spokespeople and ensure they are treated in an appropriate and safe manner.

• Be key spokesperson for families media storytelling

Other

• Contribute to the overall Marketing and Communications function of Children with Cancer UK

• Carry out any other duties commensurate with the general level of responsibility of the post

• Occasional events attendance

• Partnership relationship building

• Manage relevant cases and inboxes on Salesforce

• Marketing Cloud user

• Be part of the Officers forum

MLC are proud to be partnered with Oak Housing in their search for a Finance Director.

Oak Housing is a For-Profit Registered Provider offering a range of affordable housing solutions to Local Authorities and NHS Trusts in London and the South East. Since being acquired in 2019 by a consortium of real estate professionals and the current management team and organisation has grown from 200 to almost 1000 units and have ambitious plans to triple in size over the next 3 years. Working closely with strategic partners and funds, one of their biggest growth areas recently has been in providing key-worker accommodation, specifically with the NHS.

The Finance Director will sit alongside the Operations Director and report into the CEO. The role is responsible for overseeing all financial activities for the organisation, whilst offering critical strategic direction. The internal finance function is growing, and the organisation needs more strategic involvement at the director level. As the organisation and the role develop, there is scope for this role to grow and develop further and the team reporting into this role will expand in the short to medium term.

Main responsibilities of the role:

• To support the CEO in managing the rigors from day-to-day budget setting / monitoring and cashflows to fund reporting and Board briefings.
• Carry out a review of the present situation, incorporating systems, processes, deficiencies and risk areas.
• Manage, nurture and develop a finance team, implementing sound financial controls and a can-do culture to empower decision making.
• Work with the operations director to prepare the organisation for the regulatory scrutiny that will come as the organisation passes the 1000-unit mark.
• Deliver board-level strategic insight, shaping the future of the organisation and driving growth.
• Flex up and down between a ‘doing’ role and a board-level role involved in decision making about the strategic direction of the organisation.

This role will suit someone who thrives on responsibility and wants to influence a whole organisation without being constrained by pre-existing structures. If you are someone who loves a challenge, is entrepreneurial, wants to think outside the box and be a disruptor, this could be the role for you! Oak is also open to someone stepping up from a Head Of role in a larger organisation into this as a first director position.

To be considered for this role, the successful candidate will:

• Be a fully qualified accountant, ideally with experience in housing or working within a regulated sector.
• Show the flexibility to move from high-level strategic decision making to rolling their sleeves up and getting stuck in to solve problems.
• Have managed teams previously and be able to demonstrate a track record of success.

Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.

Events Officer

· Maternity cover

· Salary £36,189 per annum

· Full time (37.5 hours per week) minimum 4 days a week considered

· Flexible working options will be supported

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The Events Officer plays a key role in our highly effective communications team, leading on the delivery of an impactful programme of events – both online and in person. The role works with teams from across the organisation to plan, deliver and promote all types of events, including workshops, roundtables, conferences, webinars, receptions and other types of online and in person events.

Events are an important way for Ageing Better to influence priority audiences, including businesses and local and national government, and the postholder will advise teams on how events can best reach these audiences, encourage engagement and lead to lasting relationships.

This role sits within the Communications team, and the postholder will be responsible for drafting comms content, such as blogs and social media posts, particularly in relation to event promotion.

 

About you

You are highly organised, with excellent prioritisation and project management skills, enabling you to juggle multiple projects simultaneously. You have good attention to detail and enjoy planning, solving logistical problems and delivering events to a tight budget.

You are a good communicator and are comfortable working in close partnership with colleagues and dealing with a wide range of people.

You will have experience of organising events, including technical experience of managing online events and streaming.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

The closing date for this role is 11:59pm on Sunday 12th May, with in- person interviews to take place during week commencing 20th May.

Salary:                    £35,850 to £36,493 (London) / £31,994 (National) per annum
Hours:                     35
Contract:                 Fixed-term until January 2025
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London/Bristol - employees are able to work from home on an arrangement agreed with their line manager

An exciting opportunity has arisen at the National Housing Federation (NHF) for a fixed-term Policy Officer position due to internal secondment. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in applying your skills and knowledge, and working in a fast-paced environment on an important area of housing policy?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- Playing a key role in the work of the policy team – creating briefings, working closely with our members and helping to develop policy ideas and solutions.
- Engaging with members and stakeholders to identify and respond to key opportunities and challenges facing the sector, now and in the future.
- Keeping up to date with the current policy environment, latest thinking and issues that impact the sector and housing associations.
- Providing policy input, support and advice to other parts of the NHF through events and project groups.

The successful candidate:
The successful candidate will be able to demonstrate:

- An understanding of the processes policy development, experience of working in a policy team.
- Experience of building and developing relationships with stakeholders
- Strong analytical and communication skills

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 6 May 2024
Interview dates: 15 May 2024

Hours: Full-time, 37.5 hours per week (Mon-Fri, 7.5 hours per day). May be required to work occasional evenings and public holidays.

Contract: Permanent

Salary: In range of £58,000 per annum

Location: London, E8 4DG

Our client, Peter Bedford Housing Association (PBHA), is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, they empower people to learn, access work and discover their creative talents. Based mainly in Hackney, Islington, and Newham, they work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA work enables people to move on and lead independent lives.

PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users are key to this.

The role:

Reporting to the CEO, the Head of Property and Development will oversee the provision of high-quality asset management and repair services in-line with PBHA values and strategic objectives. Working closely with the Director of Services, the successful candidate will aid in the identification, management and acquisition of opportunities that will enable PBHA’s strategic growth. The role will help to ensure that PBHA’s work, and homes, meet building standards, health and safety obligations, regulatory framework, and will always provide a high-quality service to PBHA tenants.

Key duties and responsibilities:

• Spearhead line-management of PBHA’s Property and Development Team through performance management and handling employee relations issues if necessary.
• Organise and coordinate work programmes. 
• Lead Housing Development programmes ensuring compliance with building standards, health and safety and regulatory requirements.
• Participate in the recruitment, selection, induction and onboarding of team members.  
• Participate in on-call rota and respond appropriately to out of hours incidents.
• Provide strategic and operational direction to enhance the long-term management and investment objectives of the property portfolio.
• Ensure PBHA’s assets are surveyed and data records are established and upheld to monitor property condition.
• Oversee and manage stock improvement and maintenance programmes, ensuring that they meet service standards and agreed budgets.
• As a member of the Senior Leadership Team, present to Board and Services Committee, offering recommendations in accordance with the Asset Management Strategy.
• Develop high quality policies, procedures and systems relating to Property and Development Service.
• Advise tenants and other PBHA teams on strategy and future policy implementation.
• Propose appropriate partnership development opportunities to the Senior Leadership Team.
• Monitor and evaluate service delivery, collating information for monthly, quarterly and annual performance metrics.
• Respond proactively to complaints regarding services, staff and contractors.
• Develop and implement new procedures in response to legislation changes and emerging best practice.
• Aid team in creating and maintaining good working relations with landlords, contractors and professional consultants.

Person specification:

• Experience delivering and improving Repairs and Maintenance Service, preferably for a Registered Provider or Charity.
• Substantial project or change management experience.
• Experience developing specifications for property related tenders and managing contracts.
• Revenue and Capital Budgets experience.
• Staff management experience.
• Building related qualification and professional body membership, e.g. RCIS/MCIOB, degree or HND in building management.
• Knowledge of project management, e.g. PRINCE 2/APM Techniques.
• Experience of housing development issues, funding, approaches and financing.
• Sound knowledge of health and safety legislation.
• Prioritisation and ability to work independently as well as part of a team.
• Strong IT and data management skills.
• Strong communication skills, both written and oral.
• Communication skills, specifically with stakeholders. 
• Committed to innovation and creating customer value. 

Peter Bedford Housing Association offers in return:

• Excellent support
• Enhanced company sick pay
• Access to an extensive range of training
• A psychologically informed environment
• 26 days annual leave per annum plus bank holidays, rising up to 30 days with service
• Cycle to work scheme
• Eye care vouchers
• Agile working.

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.

JOIN THE TEAM AT HAVEN HOUSE CHILDREN’S HOSPICE

We are hiring an experienced Digital Fundraising & Marketing Manager to help us grow our fundraising and supporters and improve our brand presence in the areas we deliver our care. We want someone to join us who loves being part of a hardworking and collaborative team.

If you are dedicated and ambitious, Haven House Children's Hospice is an excellent place to grow your career. Don't hesitate to apply.

Responsibilities:

• To work with the team to collate an overall digital fundraising plan, communication channels, and measures of success
• Develop, create and implement multichannel digital fundraising campaigns, working with the relevant fundraising team
• To monitor new digital fundraising opportunities, agreeing tests with managers subject to budgets, and reporting on performance
• Evaluate, assess and adjust campaigns against digital fundraising and marketing key goals
• Help improve the website as a tool for fundraising and supporter engagement, focusing on the creation and development of landing pages, donation forms, and supporter actions
• Create engaging, impactful, and creative content to support fundraising and marketing campaigns for paid and organic digital and social media activity maximising engagement levels and income growth whenever possible.
• To lead ongoing strategic and operations testing across emails and digital fundraising to optimise fundraising for Haven House
• Produce high-quality, timely and inspiring emails for donors and supporters, to increase income and engagement
• Devise and manage innovative social media campaigns to increase social engagement, ensuring suitable mechanisms are in place to effectively evaluate their success
• Work with website developers to implement Google Analytics and Facebook tracking across the website and third-party tools
• Experience with creating and producing newsletters and appeals within an email service provider and experience with building campaigns through social media tools like Facebook Ad Manager within the software packages

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
If this role sounds right for you and you have the right skills and experience, please do download the job description and apply by returning the application form to Resourcing. 

Benefits:

• As an employee you will be entitled to the following range of benefits:
• Hybrid office/home arrangement (3 days in the office)
• 27 days' annual leave
• Pension scheme (company matches contribution up to 7%
• Free onsite parking
• Employee Assistance Programme
• Eye care voucher scheme
• Cycle to work scheme
• Life Cover

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment.

Employment is subject to receipt of satisfactory references and a DBS check.

Closing date: 30 May 2024

Interview: w/c 6 June 2024

Please note, we reserve the right to interview on a rolling basis so this role may close before the above date if we find a successful candidate.

This Role is Homebased with Regular Travel to Brighton, Dover and Greenwich and Occasional Travel to Birmingham for Team Meetings.

Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting formerly homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently more than 30 Emmaus communities and groups in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The Regional Communications Officer role is an exciting, varied position working with Emmaus communities located in the South East region of the UK to increase their profile and engage supporters.

You will work closely with the Emmaus communities in your patch to identify their communications needs and plan and deliver a mix of work to help achieve their goals. As part of a wider team, you will also share ideas and draw on each other’s experiences to maximise PR, digital and communications opportunities.

A typical working week within this role can include:

· A weekly meeting with other Regional Communications Officers to catch up and share ideas and work of interest

· A visit to an Emmaus community to conduct interviews and capture photography and video

· Writing and sending press releases

· Scheduling social media content

· Creating graphics and marketing materials using Canva

· Updating community websites using WordPress

This is a part time position working four days per week (30 hours), Monday to Friday.

Within this role, you can be based at home or in an Emmaus community. Wherever you are based, maintaining positive relationships with a wide range of stakeholders is vitally important.  The current patch for this role is Emmaus Brighton & Hove, Emmaus Greenwich and Emmaus Dover. Regular travel to these three communities will be required (usually one community visit per week). Travel to team meetings, usually held in Birmingham, and other locations will also be required on occasion.

Who are we looking for?

We require someone with a strong skillset and at least two years’ experience working in a busy communications, public relations or marketing role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.

Creativity and passion are a must. You will have a broad range of communications skills, love seeing your creative ideas come to life and keen to develop your skillset within a national homelessness charity.

This is an exciting and rewarding role for someone who thrives working with different people and communities. The successful applicant will be well organised and able to juggle multiple projects, relationships and campaigns.

If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus.

What we offer

· Salary: £27,972 to £30,352 per annum pro rata

· Working hours: 4 days per week (30 hours), Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days & bank holidays pro rata + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for this role, please complete our application form and equal opportunities monitoring form and email us.

Email address is in the application pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is 10am on Monday 20 May 2024.

Those shortlisted will be invited to an interview conducted via Microsoft Teams w/c Monday 27 May (excluding the bank holiday). If selected for interview, you will be asked to share examples of your past communications work and to conduct a short pre-prepared task based on information we provide. We will also share themes for discussion at the interview in advance.

If you would like to arrange an informal discussion about the role, please email us.

Email address is in the application pack.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate for our roles, all applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.