Housing Officer Jobs in Liverpool, Merseyside

Interim Ministry Support Officer

Part Time: 17.5 hours per week.

This is an interim, fixed-term post for a period of 9 months.

Salary range: Full Time Equivalent £26,515 - £27,194 pro rata dependent on experience

Actual salary for working 17.5 hours per week:  £13,157.50 - £13,597

The Diocese of Chester is seeking to recruit an Interim Ministry Support Officer, to cover the secondment of a key staff member for a period of 9 months. The post holder will:

• Provide interim support to the Diocesan Ministry Team with a particular focus on Initial Ministerial Training Phase 2 (IME 2) provision and support for those moving into Posts of First Responsibility.
• Administer and run the established programme of training for all curates in their first three years, including the organisation of end of year reports and the Assessment at End of Curacy process
• Ensure good pastoral care is offered consistently to all involved in IME2 and First Posts and endeavour to ensure the process is a positive experience for all involved

The successful candidate will be able to demonstrate excellent communication skills and be committed to collaborative ministry, with a proven ability to work well within a newly established and highly motivated team. They will have a proven ability to undertake detailed work involving planning, process and organisation, including meeting specific deadlines.

For informal conversation, contact:

Jenny Bridgman, Deputy Director of Ministry: (please see advert document below for email address)

Or

Simon Chesters, Director of Ministry: (please see advert document below for email address)

The job description, person specification and application form can be downloaded from the Diocesan website: (please see advert document below for website address)

A DBS Disclosure and relevant Safeguarding training will be required for the successful candidate.

There is an Occupational Requirement for the postholder to be a practising Christian in accordance with the Equality Act, 2010.

Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email (please see advert document below for email address) or by post to Church House, 5500 Daresbury Park, Warrington, WA4 4GE.

Closing date: 30th June 2024

Interviews: 12th July 2024

The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to
continuous learning and professional development.

The post-holder will be responsible for:

• Taking a lead within our income generation function and working in close collaboration with our CEO to manage/deliver our fundraising strategy.
• Maintaining a portfolio of corporate donors/strategic partners to meet annual income goals.
• Designing, developing, and delivering training programmes tailored to our stakeholders' needs.
• Serving as a member of Sahir's Senior Leadership Team, contributing to strategic planning and decision-making processes to enhance the overall impact and effectiveness of our services.

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Finance Manager your role is to help make this a reality through the effective management of our financial processes. You’ll use your experience from other charity finance roles, along with your accountancy / financial management qualifications, to help ensure our approach to financial management is effective, efficient, up-to-date and in line with charity accounting standards. 

You will be well-organised and motivated to support the wider team in their work. Reporting to the CEO and supporting the Treasurer, you will ensure we have up-to-date information on the financial health of the organisation. You will help to ensure we are maximising the use of restricted funding, and that money is spent in line with donors’ wishes. 

You will lead on ensuring we have robust organisational systems and processes in place for effective financial management. This includes the production and sharing of management accounts, ensuring payroll and invoices are paid on time, devising financial reports, and providing budgetary support. You’ll ensure that accurate records are maintained and that we are reporting our accounts in line with SORP guidelines. 

You will lead on the ongoing development and maintenance of our finance systems, policies and procedures, ensuring they are fit for purpose for a growing organisation. 

Read the attached Person Specification for more information.

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Location:  Remote, home-based (or use of London office is available)

Reporting to:  CEO

Hours:  Part-time, 14 hours per week (we can offer flexibility on times/days. We can offer a contracted, salaried role or a day rate for those who prefer freelance work)

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About us:

• Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

• Our vision: A future where everyone can achieve their potential within and beyond prison.

• Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

Homeless Link is the national membership charity for frontline homeless agencies and the wider housing with health, care and support sector in England. With more than 800 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it. 

We are seeking a Research Officer to help deliver a core research project exploring the interaction between homelessness and health.  The post holder will work closely with academic partners to deliver the research contributing to an important evidence base that supports our goal of ending homelessness. They will also support the Homeless Link research team in delivering our wider research programme.

The successful candidate will have:

• a good foundation in qualitative and quantitative research.
• strong communication skills.
• an openness to continuous learning and problem solving

We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. There are no educational requirements in order to apply for this role, and we welcome applicants who have built experience through varied and different opportunities. If you are interested but not sure if you’re qualified please do get in touch to discuss.

For full details and how to apply visit our website

Tenant Liaison Officer

We are looking for a Tenant Liaison Officer to join the team in this remote/hybrid working role.

If you are passionate about working with spinally injured people to help them achieve independence and integration, then apply today!

Position: Tenant Liaison Officer

Location: Stanmore/Hybrid or remote working (some travel will be required)

Job type: Permanent

Hours: Full time, 35 hours a week

Salary: £29 - £33,000 per annum

Closing Date: 4th July 2024. Please note that shortlisting will be taking place on a rolling basis, so apply early to avoid disappointment.

The Role

Amongst the services provided by the charity are Independent Living advice, provision of Assistive Technology, Welfare Benefits, Money Matters, Housing Advice and Accessible Housing.

As Tenant Liaison Officer, you will take responsibility for the day-to-day management of the organisations houses and supporting the Housing Manager in the operation of the service when required. You will also oversee compliance and manage the Housing Volunteers.

About You

You will have experience in a housing role, particularly property maintenance. Excellent time management, communication and IT skills are crucial in this role.

The ability to work on multiple projects with conflicting priorities is essential as is having a good grasp of financial process and strong team-working skills.

The Organisation

Every four hours, someone is paralysed by a spinal cord injury. Join a national charity that provides practical support to those affected and the Supported Housing Programme, which a key service.

You may be interested in this role if you have experience in the following roles Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor (Homeless Prevention), Homelessness & Housing Solutions Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Junior Housing Advisor, Senior Housing Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Two-year fixed term contract.

Based at Claire House Wirral, with some time from home and Claire House Liverpool, West Derby

This is an incredibly exciting time to join Claire House as we deliver an ambitious five-year strategy to reach more children and develop our second site in Liverpool. We need an experienced internal communications officer who can take complex ideas and make them sound simple and engaging.

This role will provide expert internal communications advice and support across the organisation, helping to communicate progress on key projects and improving employee engagement and organisational culture. You will also work with external stakeholders including families and healthcare professionals. The job will include drafting messaging, copy writing, developing engaging content and marketing materials and implementing communications project plans.

Previous experience in a similar organisation is desirable, but internal communications expertise, lots of energy and an ability to build relationships are essential. In return, this role will offer an opportunity to help the hospice transform the way it works, massively increase its impact and the vital support it offers to seriously and terminally ill babies, children, young adults and their families.

This role is full time 37.5 hours per week.

We are actively seeking candidates from a diverse range of backgrounds.

At Claire House, we welcome applicants from all backgrounds and value everyone as an individual.  We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.  Connecting these differences creates a productive environment in which everyone feels valued.

Closing date for applications is Monday 24th June 2024. 

Interviews will take place on Monday 8th July 2024.

We regret that only shortlisted candidates will be contacted.

This organisations recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people.  All staff and volunteers are expected to share this commitment.

This role is subject to a Standard DBS check.

The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to continuous learning and professional development. This role is crucial in building and nurturing relationships with community partners and allies, with a predominant focus on partnerships, fundraising and individual giving to support our mission. 

Community Engagement;

• Identify and engage with key community partners and allies.

• Together with the Fundraising and Training Manager and Senior Leadership Team, build and maintain strong relationships with local organisations, stakeholders, and influencers.

• Represent the organisation at community events, meetings, and forums to promote our mission and initiatives.

Partnership Building;

• Create and manage partnership agreements, ensuring mutual benefits and clear expectations.

• Collaborate with partners to develop joint initiatives and campaigns.Stakeholder Management

• Serve as the primary point of contact for community partners and allies.

• Ensure timely communication and updates on organisational activities and opportunities for collaboration.

• Organise and participate in events to strengthen community ties and foster new relationships.

Individual Giving;

• Together with the Income Generation & Training Manager, develop and implement a strategy for individual giving, including donor acquisition, retention, and stewardship.

• With direction from the Income Generation & Training Manager, create compelling fundraising campaigns and appeals to engage individual donors.

• Monitor and analyse donor trends to inform fundraising strategies and improve outcomes.

Donor Engagement;

• Cultivate relationships with donors, providing personalised communication and recognition.

• Develop and manage donor events and activities to build loyalty and increase support.

• Prepare and deliver presentations, proposals, and reports to donors and prospects.

Fundraising Targets;

• Set and achieve annual fundraising targets for individual giving.

• Track and report on fundraising progress, providing regular updates to senior management.

• Ensure efficient use of resources and maximum return on investment.

About This Job

Join Cadet Digital Service as our Digital Training Officer and play a pivotal role in empowering our volunteers and staff through expertly designed and delivered training programs. This exciting opportunity is perfect for those passionate about education and technology, offering the chance to develop comprehensive training for our systems. You'll leverage your expertise in training development, delivery, and evaluation to enhance user proficiency, support the adoption of new technologies, and drive organisational efficiency.

Essential Skills

· Understanding of MIS and IS platforms, with the ability to quickly learn and adapt to new technologies.

· Knowledge of system functionalities, data management, and security practices.

· Good general education with evidence of continuing personal and professional development

· Proven experience in designing, developing, and delivering training programs.

· Experience with adult learning principles and various training methodologies

· Ability to manage training projects from inception to completion, including needs assessment, planning, execution, and evaluation.

· Demonstrated experience in working collaboratively with a range of stakeholders, including IT professionals, end-users, and senior management.

· Excellent verbal and written communication skills, with the ability to convey complex technical concepts in a clear and accessible manner.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 23rd June 2024.

Interviews will be held (virtually) during the week commencing 08th July 2024.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references. 

Christian Distinctiveness & Worship Officer

Part-Time (0.4)

Salary £36,179 (FTE), £14,471 (actual)

2 Year Fixed-term Contract

Chester Diocesan Board of Education

This is an exciting opportunity to join the Chester Diocesan Education team, in leading the strategic development of the Diocesan Board of Education’s vision for a deep and distinctive Christian distinctiveness, identity and practice in our church schools.  The successful candidate will work alongside the existing Distinctiveness & SIAMS Officer, taking a particular lead in Collective Worship development, as well as supporting and strengthening school to church partnerships.  

This post is ideally suited to an experienced middle or senior leader who can demonstrate a strong personal commitment to promoting education with a Christian purpose, and has proven experience of leading successful professional development within a church school context. 

This is a part-time position for 2 days (14 hours) per week.  The role offers hybrid working that includes working from Church House at Daresbury Park, Warrington, and travel around the Diocese.

There is an Occupational Requirement for the postholder to be a practising Christian in accordance with the Equality Act, 2010. An Enhanced DBS Disclosure will be required.

Further details and application packs available from our website: please see website link as detailed in the documents attached below.

For further details or an informal discussion about this role, please contact Susan Kemp, PA to the Director of Education -please see email address and telephone number as detailed in the documents attached below.

This post could be worked in conjunction with the Flourish Co-ordinator post. For further details please see website link as detailed in the documents attached below.

Closing date: Sunday 16th June

Interviews:    Tuesday 25th June

Salary: £24,102 per annum plus £1,500 budget for personal and professional development

Contract: Fixed term for 15 months

Location: Homeworking (within UK), with the option to work from any of our Shelter Hubs across the UK

Hours:      37.5 per week (pro-rata if part time is preferred)

Closing date: 16th June 11.30pm

We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

This is a great opportunity to work within the Stories team at Shelter, recruiting people from within relevant services and outside the organisation to share their experiences to support Shelter’s fundraising, media, services, campaigning, research and brand work. As well as making contact with people willing to share their stories, you’ll be able to listen to someone’s experience and write a summary of their story. The traineeship lasts 15 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. Once your traineeship is complete, we will support you in securing further employment in the future.

About you

We are looking for people who have lived experience of homelessness/bad housing and overcoming personal challenges and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

How to apply

To apply you need to submit a copy of your CV and a completed copy of the application form. This can be submitted by email.

If you need support to create a CV please contact Sally Duckworth (GROW Officer) either via email.

We will be holding support sessions on Zoom to give people practical support and advice on how to complete an application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter. This will take place on:

Monday 10th June 2024, 1-3pm, online: https://shelter-org-uk.zoom.us/j/84646460768?pwd=fLwF87MbVm67wInVZhQx833mXi7oK3.1 Meeting ID: 846 4646 0768  Passcode: 74994782

We encourage all applicants to attend a session before submitting an application, if you are interested in coming along then please let Sally know beforehand.

When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and draw this out as much as you can in the application to increase your chances of being invited to interview.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you committed to supporting transformative change in people's lives? Do you excel in a role that blends operational savvy with genuine people skills?

This is your chance to play a key part in a passionate team dedicated to ending economic abuse. Surviving Economic Abuse (SEA) is not just a workplace; it’s a community united by a shared mission—to ensure every victim-survivor of economic abuse can thrive free from fear and oppression.

We are seeking a People and Operations Officer who is both a strategic thinker and a practical doer, capable of supporting our internal team and enhancing our operational effectiveness. Your role will be crucial in implementing our ambitious 3-year strategy and ensuring our operations are resilient as we continue to grow in size and impact.

About You:

• You are a proactive individual with a proven track record in supporting team operations and enhancing workplace environments.
• You possess excellent organisational skills, capable of managing diverse tasks from administrative support to strategic operations development.
• Your communication skills are top-notch, enabling you to foster strong relationships both within the team and with our external partners.
• You are adept at using IT and digital tools to improve organisational efficiency and team connectivity.
• A strong advocate for workplace well-being, you are innovative in supporting team morale and professional development.

About the Role:

• You will support the Senior Operations Manager in day-to-day operational tasks and strategic project implementation.
• You will handle key 'People' functions such as recruitment, onboarding, and staff development, ensuring a smooth and welcoming experience for new team members.
• Manage our digital tools and resources, including SharePoint and our internal CRM, enhancing our organisational efficiency.
• You will play a vital role in organising both virtual and in-person meetings and events, ensuring they are impactful and align with our strategic goals.
• Your role will also involve managing health and safety compliance, equipment procurement, and data protection, ensuring our operations support our remote working model effectively.

About Surviving Economic Abuse:

At Surviving Economic Abuse, we deal with one of society’s biggest issues. Last year, 5.5 million UK women reported that a current or former partner had controlled their economic resources – money and the things it can buy such as food, clothing, transportation, and housing. Through economic control, abusers limit women’s freedom, they steal their futures, and, in far too many cases, they take their lives. Yet too few people are aware of economic abuse – even those who experience it. We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. The speed and scale of our growth since 2017 are evidence of how much we are needed. We may be young, but we are already creating big waves.

What We Offer You:

• Remote working with occasional travel for team events
• Competitive salary
• 25 days of annual leave plus (pro rata) plus bank holidays
• 5 'Wellbeing Days' (pro rata)
• Enhanced maternity and paternity pay
• Pension scheme, with 3% employer contribution.
• Employee Assistance Programme (EAP) offering free, confidential advice or support with any personal or work related concerns.
• Reflective practice
• Opportunities for personal and professional growth in a supportive and innovative environment.

How to Apply:

If you are passionate about making a difference and think you have the right skills and enthusiasm for the job, please apply via our website. Interviews will be held online week commencing Monday 1st July 2024. 

Surviving Economic Abuse is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from black and minoritised women and disabled applicants who are under represented at SEA.

We’re looking for a new Business Operations Manager to ensure the smooth running of our social enterprise, Data Orchard CIC. Applications will be particularly welcomed from those with knowledge and expertise in business processes - particularly small businesses. The ideal person will be focused and organised, experienced in using a variety of digital tools, good at working and communicating with a range of people, resourceful, and a problem-solver. 

Here at Data Orchard CIC, you're encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. You don't have to have all the experience and knowledge we have listed, as long as you are willing to learn.

Data Orchard is a social enterprise with a small team of employees, associates, and board members. We enable organisations working for social and environmental benefit to get better with data. Our clients are primarily charities, social housing providers, public sector bodies, and other nonprofit organisations. We work directly across the UK on around 30-40 projects a year. We reach and engage thousands more around the world, through our events, tools and resources, and online communities.

If this sounds like something you want to be a part of, please check out the full job description and the key attributes we’re looking for in this role and apply online and upload your CV before the deadline of 23h59 on Monday 1st July 2024.

St Beuno’s Jesuit Spirituality Centre is in North Wales and is a work of the Jesuits in Britain. St Beuno’s has a full programme of about 200 retreats and courses all year round. It is well known, popular and in demand as a retreat destination by people across the UK and abroad. The location is exceptionally beautiful and the house, built in 1848 and is a Grade II* listed Welsh historic monument.

St Beuno’s is seeking to recruit a Fundraising and Marketing Officer to grow voluntary income and market the retreats to a wider audience to support the mission of St Beuno’s. This is a fantastic opportunity to join a truly unique organisation. If you are a successful fundraiser who is hands-on, this could be the ideal role for you. You will plan and manage a portfolio of direct marketing campaigns as well as creating content and engagement-based marketing efforts that capture the awareness and imagination of the public.

Role: Fundraising and Marketing Officer

Location: St Asaph, LL17 0AS (Wales) with hybrid working available

Salary: £30,000 - £35,000 per annum

Contract: Permanent. Full time and Part time options available

Amongst other criteria, the successful candidate will have:

• Demonstrable experience in at least one of fundraising or marketing
• Proactive and strategic way of working, to reach out to new and existing supporters, retreatants, and stakeholders
• Proven experience of effectively managing your own time and workload
• Experience of retreats highly desirable, aptitude to quickly get across a brief is essential
• Sympathy and congruence with the values of St Beuno’s

If you would like to receive a full job description for this role with details on how to apply, please contact Faye Marshall with your CV via the apply button.

Applications will be reviewed on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Our Digital Welfare Officers provide remote welfare support to RAF personnel and their immediate family, through the use of a variety of communication methods, i.e. Microsoft Teams, webchat, e-mail and social media platforms. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role in engaging with local RAF welfare teams, as well as external agencies such as local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To thrive in this role, you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. Due to the remote working nature of the role, you will have excellent communication skills to identify and assess the service user’s needs and work alongside them to develop their personal support plan.

The successful candidate will need to demonstrate a strong proficiency in Microsoft Teams and a broad computer literacy that includes the ability to work across multiple applications simultaneously. Confidence in recording data into an electronic information management system is essential, as is the capacity to rapidly acquire new software and application skills. The ability to plan and manage your own workload with minimal supervision is a key requirement for this role. Prior experience in using other Microsoft Office 365 applications to a high standard will be advantageous.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

This role is homebased in the UK, you must live in the UK to be eligible. There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Sunday 23 June 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 01 and 02 July 2024