Housing ombudsman service jobs
Governance Officer
Do you have a governance and administrative background?
The ombudsman service that deals with complaints from higher education service users are looking to recruit a Governance Officer, so if this sounds like you… then apply today!
Position: Governance Officer
Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)
Hours: Full time open to part time with a minimum of 28 hours per week.
Salary: £40,583 plus great benefits, including Defined Benefit Pension Scheme, generous annual leave allowance, contribution to gym membership
Contract: Permanent
Closing Date: 27th August 2025
Interview Date: Interviews will be held at the Reading office from week commencing 22 September 2025.
About the Role
The Governance Officer provides efficient, proactive and values led governance support to ensure that all governance work is achieved within set time scales.
Duties include
- Supporting the Head of Leadership Office & Governance to ensure that the organisation keeps up to date and fulfils all governance and charity requirements whilst promoting, implementing and monitoring good governance policies and procedures;
- Support delivery of organisational compliance with reporting and meeting the regulatory requirements of Companies House and the Charities Commission through maintenance of the organisation’s on-line accounts.
- Planning and arranging the annual schedule of Board and Committee meetings and manage logistical requirements including diary liaison for the meetings;
- Acting as liaison person for Board members (booking hotels, dealing with expense claims,responding to routine queries etc.);
- Administering the whole process of Board & Committee meetings including minute taking and drafting clear, well structured, Board and Committee papers.
Full details of the job and person specification can be found once you click to apply.
About You
You will have a strong governance or administrative background in a professional setting and be able to deal with complex organisational duties as well as more routine administrative tasks, you will be resilient with excellent interpersonal and communication skills.
The charity values diverse backgrounds, life experiences and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Governance, Governance Officer, Governance Administrator, Admin, Administration, Administrator, Governance Support Officer, Governance Support. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
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JUSTICE is looking to recruit an Interim Head of Governance and Operations to join our friendly, values-led team. This is a fixed term post for 12 months (maternity cover) and provides an exciting opportunity for someone who has experience of governance and operational management.
We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for a diverse and wide range of tasks from providing and overseeing the secretariat functions related to our governance and risk as well as leading in important cross-cutting areas such as audit, budget management and providing HR support. This role will really suit someone who enjoys working with people, is comfortable with a degree of autonomy and who thrives in a role where no two days are the same.
This role plays a central role in the workings of the organisation including with our Policy Team, our Comms Team and our Development Team. They also join Senior Management Team meetings and all Board and Committee meetings. The role currently line manages one direct report but this may be increased to two and reports into and works closely with the Chief Executive. This role also leads on the relationships with our accountants (who deliver our financial management and accounting functions) and other external contractors.
JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.
We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub.
All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. In addition, this role requires a minimum of 5 days per month working in our London offices. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.
The candidate pack including the Job Description for the role and details of how to apply can be found on our website.
The deadline for applications is midday on Monday 18 August 2025.
Sifting will be completed by Friday 22 August 2025.
Interviews will be held on Wednesday 10 September and Thursday 11 September. Candidates may be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.
Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.