Housing progression worker jobs in newton le willows, merseyside
Bank Worker
Looking for flexible work in Chester, Winsford and Warrington where you can make a real difference? Join a team delivering high-quality support to young people at risk of homelessness.
Position: Bank Worker
Location: Various locations across Chester, Winsford and Warrington
Contract: Bank work
Hours: Flexible shifts available
Salary: £12.24 per hour
Closing Date: 1st of July 2025
**Interested candidates should indicate their preferred locations in their Supporting Statement**
About the Role
As a Bank Worker, you'll work flexibly to provide ad hoc cover in the absence of permanent staff across a range of accommodation services. You'll ensure the safety, wellbeing and positive progression of young people by offering practical and emotional support, housing management, and administrative duties.
Whether it’s a one-off shift or regular cover, you’ll be a vital part of a dedicated team helping young people move towards independence and a positive future.
Key Responsibilities:
· Ensure the service is welcoming, safe and well-managed, adhering to safeguarding and health & safety protocols.
· Provide high-quality, person-centred support to young people in accommodation services.
· Respond to residents' needs sensitively and respectfully, promoting trust and empowerment.
· Maintain accurate records including log books, incident reports, and resident files.
· Liaise with external agencies including local authorities and benefits agencies.
· Assist residents in maintaining their accommodation and managing tenancy obligations.
· Collect service charges and manage petty cash in line with organisational procedures.
· Collaborate effectively with colleagues, including handing over key information at shift changes.
· Maintain cleanliness and encourage residents’ participation in shared responsibilities.
About You
We’re looking for someone who:
· Has experience working in homelessness, youth work or a related support environment (paid or voluntary).
· Understands the needs of young people facing homelessness and how to support them effectively.
· Communicates clearly and compassionately, with strong listening and writing skills.
· Can stay calm and professional in challenging situations.
· Is confident in using basic IT systems and maintaining accurate records.
· Is flexible and committed to providing high-quality, values-driven support.
· Aligns with the charity’s values and approach to inclusion, dignity, and empowerment.
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
Other roles you may have experience of could include: Relief Worker, Youth Support Worker, Homelessness Support Worker, Hostel Worker, Night Worker, Project Worker, Care Worker, Keyworker, Floating Support Worker, Housing Support Worker.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Registered Charity 
101 - 500
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Administration Officer (Part-Time)
Salary: £13,759 per annum + £450 per annum homeworking allowance
Hours: 21 Hours per week over 3 days
Contract: Permanent Role
Location: Homebased in the Merseyside / Wirral area
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest in unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care-experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma-informed organisation, in line with our key values and ethos.
In 2024, TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
This is an exciting opportunity to join the North West team as a part-time Administration Officer.
If you want to be valued as a professional, be appreciated at work, and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Administration Officer will include:
- Using Excel, Word, and an in-house database to record and monitor information
- Administrate, arrange, and record foster care training
- Monitor and respond to emails using Outlook
- Request and chase Local Authority paperwork.
- Take panel/team minutes as requested by the line manager
- Manage daily post using the virtual systems in place
- Respond to telephone calls and allocate these to staff as appropriate.
- Carry out any other task that the Admin Manager, Area Manager, or any other Social Worker requires.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays. (pro rata)
- Progression to salary target rate upon completion of 18 months' service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family-friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment, and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support, and second opinions on serious diagnoses).
- An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
The Administration Officer should be based within a reasonable travel distance of the Merseyside / Wirral area and will be required to travel to face-to-face meetings at least once a month and on other occasions for training and team wellbeing events.
A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.
As part of the interview, you will be required to complete an exercise using both Microsoft Word and Excel, please ensure that you have access to these applications to complete the exercise
Closing Date: Sunday 22nd June 2025
- Interview Date: Tuesday and Wednesday, 1st and 2nd July (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Thank you!
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role.
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes.
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
Key responsibilities for this role will include:
- Registration of learners across awarding organisation(s) for all courses.
- Maintenance of learner records with the awarding organisation(s).
- Supporting lead IQA in preparation for external quality assurance visits.
- Management of and claiming of completed certificates and their distribution to learners across all courses.
- Maintaining accurate records of learner data for reporting and planning purposes.
- Supporting the Academy team by providing data on learner number, course breakdown and completion rates.
- Handle incoming enquiries relating to Academy operational processes.
- Create effective interactions with customers across various platforms.
- Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey.
- Managing customer queries and assigned inbox.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape.
- Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard.
- Maintain in-depth knowledge of NYA Academy products and services.
- Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available.
- Provide support to the Academy Team and wider NYA as appropriate
- Provide effective call handling day-to-day.
- Any other duties that may reasonably be required of the role.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221 931
