Housing support worker jobs in hart, glasgow city
We are looking for an experienced Welfare Rights Adviser to join the CPAG in Scotland team in Glasgow. You will bring a comprehensive understanding of UK and Scottish social security benefits along with experience in working with social security legislation and caselaw.
What you will do in this role
- You will provide expert welfare rights advice on CPAG in Scotland’s advice line for frontline advisers
- You will design and deliver engaging training for advisers
- You will create clear, accessible resources for adviser
- Your specialist welfare rights knowledge will help CPAG in Scotland’s policy work
Apply now
To learn more about the role and how to apply, please download the Welfare Rights Adviser Job Pack and Application Form.
We welcome applications from anyone with the skills and experience listed and we can be flexible in terms of the conditions of employment. We are happy to discuss alternative working hours, days and patterns, and any additional needs or requirements. CPAG also prioritises and has a commitment to equal opportunities, which you can read more about in the job pack.
Closing date for applications: 9am on Monday 4 August 2025
Interviews will be held in Glasgow on Tuesday 19 August 2025
Registered Charity
51 - 100
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Thank you!
Glasgow’s Helping Heroes (GHH) is based in the Pearce Institute in Glasgow, and operates as a partnership between SSAFA and Glasgow City Council to be a trusted source of support for serving personnel, veterans and their families in their time of need.
About the role
The Peer Support Workers at GHH manage their own caseload and provide advice and advocacy across a range of areas including financial assistance, grant applications via our dedicated system, welfare benefits navigation, priority debt management, mental health pathway navigation, housing, and homelessness. The Peer Support Workers are the main point of contact for those seeking support to reduce homelessness and work closely with our Homeless & Housing team to help beneficiaries maintain their tenancies through proactive support and additionally collaborate with our in-house Citizens Advice Scotland service.
No two days are the same at GHH, which currently runs three beneficiary-focused projects: Glasgow’s Veterans United, a football and wellbeing initiative; MIRRORS, a project for those potentially at risk of dementia which includes various activities across Glasgow and a 10-week language course; There will also be opportunities to co-produce and develop future initiatives for the Armed Forces community.
About the team
GHH provides a single point of contact through a gateway model, enhancing local access to a wide range of services. These include support with financial matters, housing and homelessness, employability, and more. The team currently operates from their office in Govan, with the flexibility to work remotely one day per week. Outreach work is also carried out across the city to ensure wider community engagement.
The GHH team works closely with a broad network of internal and external partners, including local SSAFA branches and the Scottish Support Office, Citizens Advice Scotland, Veterans Housing Scotland, Erskine Veterans Village, Scottish Veterans Residences, and Defence Medical Welfare Services.
About you
As a Peer Support Worker at GHH, you will deliver a high-quality, holistic service to our beneficiaries—members of the Armed Forces community in Glasgow.
This is a dynamic and rewarding position suited to someone who is proactive, compassionate, and committed to making a difference. You’ll need to be motivated, enthusiastic, and creative, with strong organisational skills and the initiative to manage tasks independently. Integrity and a commitment to doing the right thing are essential. You’ll need to be flexible and empathetic, with the ability to anticipate challenges and think creatively about alternative ways to support our beneficiaries.
While an awareness of the Armed Forces community and the wider third sector is desirable, what matters most is your ability to demonstrate the same outstanding qualities as our current team: strong communication skills, a collaborative spirit, and a genuine desire to support others.
You will manage a varied caseload, offering holistic advice and support on complex issues such as financial assistance, education, employment, and wellbeing. Working closely with colleagues and partner organisations, you will ensure clients receive the right practical and emotional support. This will include submitting applications for financial assistance to service charities and other relevant bodies, using your knowledge of charitable and statutory services to advocate effectively on behalf of clients.
You will be available to work either four days per week (Tuesday to Friday) or three days per week (including Friday), starting at 09:30 each day.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Sunday 20 July 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Location : Requirement to attend our sites in Basildon, Harlow and Thurrock if required and to team meetings quarterly.
Type: Remote
Salary: £48,000.00 per annum
Hours : 37.5 hours per week
Term: Permanent
Main Responsibilities:
Leadership
1. As a member of the Operational Leadership Team and wider Senior Leadership Team, work collaboratively and take collective responsibility for the strategic management and leadership of the organisation.
2. Work closely with the CEO, Treasurer and Board of Trustees to facilitate good governance and risk management.
3. Manage, maintain and develop all financial systems and control; increasing their impact and quality, and implementing best practices in financial management.
4. To supervise finance assistants and ensure that they are adhering to financial code of practices.
Financial Management
1. Lead and manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves & designated fund management and financial reporting.
2. Work with HR & Payroll Officer to manage and retain oversight of the day to day financial operations, including accounts payable, accounts receivable, banking and general ledger maintenance, including the reconciliation of petty cash, credit cards and all bank accounts on a monthly basis reviewing and approving payment runs and payroll.
3. Work with the CEO and Senior Leadership Team to prepare the annual budgets and forecasts.
4. Lead and manage the provision of regular budget monitoring and reports to budget holders.
5. Assist with the budget preparation for funding bids. Manage, monitor and keep track of any grants, funding or commissioned income, working with relevant managers to provide relevant financial information for inclusion in monitoring reports.
6. Lead and manage the provision of quarterly financial reports to the Board and advise them on financial issues as appropriate
7. Provide insightful financial analysis and reporting to inform and support organisational management, development and decision[1]making, and funding applications across the organisation.
8. Work with the CEO to prepare medium term financial forecasts for the organisation to support strategic decision-making and delivery of strategic priorities.
9. Lead on the audit process and the preparation of year end accounts to trial balance including preparation of the audit file and the closing down of the accounts on our accounting management system to ensure that the organisation is compliant with legal requirements and good practice.
10. To work closely with the CEO, Senior Leadership Team and designated Trustees to advise, review and cost the annual pay award.
11. To provide back-up and holiday cover for the processing of monthly payroll.
12. To work with and support the HR & Payroll Officer in providing payroll information and reconciling payroll monthly.
Governance and compliance
1. Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Companies House, HMRC and the Charity Commission).
2. Attend Trustee Board meetings to report on financial matters, including the identification and management of financial risk, and provide any relevant reports.
3. To support the Trustees, SLT and line managers in managing our finances carefully and within our financial means, through provision of advice, guidance, support and training.
4. To be the main point of contact with external auditors.
5. To ensure that robust financial controls are in place, underpinned by appropriate financial policies and procedures and to ensure that they are adhered to and that the organisation is protected from fraud and error.
Closing date for applications : 21st July 2025
The client requests no contact from agencies or media sales.