Housing support worker jobs in islington, greater london

An exciting opportunity has arisen to join our small but growing community organisation, comprising nine paid staff and a network of 50 volunteers. If you have a passion for helping those in need, and are a speaker of English plus either Polish or another Eastern European language, this could be the perfect role for you.

As an A10 Project Worker, you will offer advice and support to our service users from EU A10 countries, including Polish speakers, on a range of presenting needs that have led to their homelessness, including but not limited to housing advice, EU Settled Status matters, benefit enquiries and health-related matters.

Working with people to identify support needs, providing opportunities for access to specialist physical and mental health support, access training, gain employment and create sustainable futures is at the centre of what we aim to deliver.

Faith in Action Merton Homelessness Project (FIA) has been serving the Merton community for over 20 years. We offer a twice-weekly Drop-In for the homeless and vulnerably housed in the London Borough of Merton. On Wednesdays and Fridays throughout the year, we offer advice and support on a range of homelessness issues.

We provide a safe space where those in our community who are struggling to get by are welcomed, provided with breakfast, hot drinks, a two-course cooked lunch, the chance to take a shower and do their laundry, charge their phone, and access laptops to connect with family or look for work.

In 2022, FIA merged with the Merton Winter Night Shelter (WNS), which provides 14 emergency bed spaces to homeless adults for 16 weeks of the year. FIA's Trustees have overall responsibility for the WNS, with its day-to-day operation overseen by a dedicated WNS team.

The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.

Housing & Welfare Advice Workers must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £31,746 to £36,678. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).

Those applying for this post should have:

· Experience providing housing and welfare advice with a focus on clear, supportive communication

· Confidence in handling a busy and varied caseload, including complex casework

· Comfort working with people facing homelessness or housing difficulties

· A kind, non-judgmental, and person-centred approach

An application form, Job Description & Person Spec can be found on our website.

Closing date: 21/11/2025

Interview date: 09/12/2025

We're looking for a kind, compassionate and resilient Support Worker to join our Social Care Homelessness and Complex Needs service in Kensington and Chelsea.

£28,808.00.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

The Heaney Hub Cluster is an intensive supported housing scheme for the most challenging customers in the Kensington & Chelsea. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high-support hostel caters for eleven service users with complex needs and is staffed 24-hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues. The Assessment Centre is staffed 24/7.
The hostels are in close proximity to each other, and staff will be expected to work across the units. Three of the hostels supports both male and female customers and one is males only.

Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign-posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

The team comprises of Therapist, Move on coordinator, Housing Officer, 16 support workers, 2 Team Leaders, One Project Manager.

The role requires one to work on a shift pattern:7.45am to 3.45pm and 2.00pm to 10pm.

What you'll bring:

Essential:

NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

Relevant experience in supporting those experiencing homelessness and people with complex needs

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Part time 21hours, Crisis Skylight London 50 – 52 Commercial Street, E1 6LT, outreaching in Tower Hamlets and surrounding areas

Contract: Permanent

About the role

As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change. 

About you

· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. 

· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions. 

· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.

· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning. 

· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm  
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 November 2025, 23:59

Interview process: Competency-based interview and interview task

Interview date and location: Tuesday 2 December 2025 (in person) at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team  to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Full time 35hours, Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT, with outreach across Brent and surrounding boroughs

Contract: Permanent

About the role

As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change. 

About you

· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. 

· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions. 

· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.

· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning. 

· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm  
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 November 2025, 23:59

Interview process: Competency-based interview and interview task

Interview date and location: Wednesday 3 December 2025 (in person) at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

We're looking for a kind, compassionate and resilient Bank Support Worker to join our services in Hertfordshire.

£13.85 an hour on a zero-hour contract.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Within the Hertfordshire patch Bank Support Workers may be able to work shifts from five different services all working with Learning Disabilities with a focus on Positive Behaviour Support.

• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Building supportive, trusting relationships with customers
• Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Proactively manage risk and safety both in and outside of their physical living environment
• Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
• Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
• Report any observations relating to customers welfare

The above sets out the key responsibilities and typical tasks, however not all of these tasks will be relevant to all specialisms. You may also be required to undertake various other tasks and duties to ensure that our customers' needs are fully and effectively met.

About you:

• Is customer-focused - wants to provide a great service to our customers whilst respecting professional boundaries
• Approachable
• Can work well on own and also works well as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or
  obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible to ensure a job is done well and supports the customers needs
• Open to feedback and personal development

What you'll bring:

• Previous experience gained from providing great care or support of a vulnerable person/s or work in similar organisations would be an advantage but is not necessary

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Mental Health Support Worker

We are seeking a compassionate and resilient Mental Health Support Worker to join a specialist supported accommodation service for young people with complex mental health needs.

Position: Mental Health Support Worker
Location: Camden, London
Contract: Permanent, full time
Hours: 37.5 hours per week, rota including evenings, weekends and bank holidays
Salary: £27,636 per annum plus pension and benefits
Closing Date: Sunday 16th November2025

About the role

This is an opportunity to play a key role in supporting young people with complex mental health needs. Working within an innovative supported accommodation service, you’ll help build strong therapeutic relationships and support clients to develop skills, resilience and confidence to move forward positively.

Key responsibilities include:

• Ensuring the safety and wellbeing of clients at all times, using safeguarding and emergency procedures when required
• Building positive and trusting relationships with young people to provide effective support
• Managing a small caseload as a named key worker, creating SMART outcomes-based support plans
• Leading on risk and needs assessments and contributing to service-wide assessments
• Delivering one-to-one and group support to build coping strategies and resilience
• Working closely with statutory services, mental health teams and housing providers
• Encouraging client participation in service decisions and wider community activities
• Supporting volunteers who add value to the service
• Participating in a rota including early, late and weekend shifts

About you

We’re looking for someone with empathy, energy and a genuine commitment to supporting young people with complex needs.

You will have:

• A relevant qualification (psychology, counselling, social work, mental health) or significant experience working with young people with complex needs
• Experience managing challenging situations in a calm and professional way
• Excellent listening, communication and relationship-building skills
• A non-judgmental approach and the ability to maintain professional boundaries
• A good understanding of safeguarding, support planning and risk assessments
• The ability to work well in a team and with external partners
• A commitment to equality, diversity and inclusion

An enhanced DBS check will be required for this role.

About the organisation

This well-established charity provides housing and support services across the UK, with a focus on preventing homelessness and improving opportunities through education, training and volunteering. The organisation is values-driven, believing in dignity, respect and the potential of every individual.

Other roles you may have experience of could include; Senior Support Worker, Mental Health Support Worker, Caseworker, Housing Support Worker, Project Worker, Social Care Worker, Mental Health Practitioner, Recovery Worker, Youth Support Worker, Key Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Young People Support Worker

We are seeking a dedicated and compassionate individual to support young people in supported accommodation in Twickenham

Position: Young People Support Worker
Location: Twickenham
Salary: £27,636 per annum
Hours: 37.5 hours per week - Hours are 9am-5pm Monday to Friday

Contract: Permanent, Full Time
Closing Date: Sunday 9th November 2025

About the Role

As Young People Support Worker you will work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported accommodation. You will have a caseload of 5 clients aged 18-25, in a supported accommodation in Twickenham.

You will mostly lone work, with the Service Manager and Senior Progression Coach working from the office once a week each on average.

You may be required to work from our offices with the rest of the team in Lambeth/Croydon once a month as the business need arises or for training.

Key responsibilities:

· Ensure the safety and wellbeing of clients at all times, following safeguarding and emergency procedures as required.

· Hold a caseload as key worker, taking joint responsibility with the team for day-to-day client support.

· Lead on risk and needs assessments, develop SMART outcomes-based support plans, and review regularly.

· Deliver one-to-one and group support to build resilience and independence, both on site and in the community.

· Work in partnership with external agencies and involve clients in decision-making and community activities.

· Support clients to access education, training, employment, volunteering and benefit entitlements.

· Contribute to a safe, welcoming environment including rota cover, health and safety checks and move-in support.

· Support and collaborate with volunteers and participate in wider organisational engagement opportunities.

About You

You’ll be a motivated, empathetic and organised individual who thrives on helping young people achieve independence. You’ll bring:

· Experience working with the client group and understanding their needs, including homelessness, mental health and substance use.

· Experience in housing settings with knowledge of health and safety responsibilities.

· Strong understanding of asset-based approaches, safeguarding requirements and professional boundaries.

· Knowledge of risk assessments and support planning.

· Good literacy, numeracy and IT skills, including Microsoft 365 and Salesforce.

· Commitment to equality, diversity and treating everyone with dignity and respect.

· Commitment to creating a safe and healthy environment for clients, staff and visitors.

· Integrity, professionalism and the ability to work effectively in partnership with others.

About the Organisation

You’ll be joining a respected charity that provides housing and support services for young people and adults at risk of homelessness. The organisation focuses on prevention, empowerment and long-term stability, helping people develop the confidence and skills to live independently.

Other roles you may have experience of could include: Youth Support Worker, Housing Support Worker, Homelessness Worker, Key Worker, Tenancy Support Officer, Support Assistant. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers

This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.

Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.

As a Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support.

As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You will also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we have achieved.

You will be someone:

• Who works in a person-centred way
• Is enthusiastic, empathetic and detail conscious
• Communicates well by phone and in person
• Has an understanding of social care particularly in relation to carers
• Has experience of working with clients who have support needs
• Has experience of producing reports for monitoring and evaluation
• Is numerate and has knowledge of budgeting
• Is able to gather and assess information efficiently and think creatively to come up with solutions
• Has good communication skills including spoken, written and presentational

Main Duties include:

• To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
• To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
• To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
• To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
• To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
• To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
• To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
• To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public

What you are doing now:

• You might be working for or volunteering in a similar charity
• You may be working in social care for a local authority or district council
• You may have the skills we need from some other combination of work and volunteering
• Or you may be looking to return to the workforce after a timeout for personal reasons

In any event if you feel you meet the skills we need, we would like to hear from you

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Access to shared resources and training opportunities
• Supportive and friendly working environment

To apply for the role please send your CV and covering letter outlining how you meet the key requirements for the role to our HR Consultant; Viv Sage.

Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date. 

Closing date: Friday 28th November 2025

Shortlisting date: Ongoing throughout with Viv Sage

Interview dates with Richmond Carers Centre: Weeks commencing 8th December and 15th December

Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.

Are you looking for a fulfilling & rewarding career?

Vibrance has exciting opportunities for Minibus Driver to join our Blue Skies team in Tower Hamlets. 

Candidates applying must have a D1 Minibus licence.

You will join us on a full-time, permanent basis Monday to Friday, working 40 hours per week, 8:00am- 5:00pm Monday to Friday (Part-Time, Relief hours are also available). In return, as our Driver you will receive a competitive salary of £25,000 per annum.

Vibrance is a registered charity supporting adults with additional needs in London and Essex. 

We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.

About our Driver role:

As a Driver, you'll be driving adults with special needs to and from our day service and local activities. Creating a warm and welcoming journey for passengers and building professional relationships and trust with parents/carers. You will also be responsible for keeping vehicles clean, roadworthy, and ready for each trip.

The service will cover daytimes and will include leisure activities i.e. swimming, community visits, bowling, museums, local parks/farm trips, in house activities including drama and virtual sessions.

Applicants need to demonstrate a good understanding of the importance of empowerment and choice to individuals and their independence.

You will have excellent communication skills and be able to work alongside a passenger assistant member.

You will have a caring and calming nature.

Be willing to have an enhanced DBS and medical check completed.

Skills and experience of our ideal Driver Community Access Worker:

• A caring, patient nature
• D1 licence licence with no more than 6 points.
• The ability to follow instruction
• Adopt a flexible approach to their work  
• A willingness and desire to develop
• Be a Team Player
• Effective communication skills in written and spoken English
• Desire to want to make a difference

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards
• Refer a Friend scheme

To join us as our Minibus Driver, please click apply below – we’d love to hear from you!

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities

Kitchen Chef

We're looking for a kind, compassionate and resilient Chef to join our Homelessness Social Care Service in Westminster.

£12,603.50 per annum, working 17.5 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* To be responsible for the day-to-day supervision for all staff working in the kitchen/dining room
* To prepare and cook meals for residents according to agreed menus
* To ensure that meals are provided on time in accordance advertised meal times
* To ensure food kitchen hygiene meets a high standard at all times
* To ensure that all meals are appropriately presented and served
* To monitor all kitchen staff in safe methods of working with equipment and machinery
* To report any accident, breakage or fault in accordance with the stated procedure
* To maintain a high level of cleanliness and hygiene in all food preparation and serving areas
* To provide a high standard of service to customers at all times and to deal with customers comments and complaints appropriately
* Any other duties as designated by the line manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
* Holds a level 3 food safety certificate

Desirable:

* Previously worked in a kitchen environment

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Delicia Mensah | Talent Partner | People Team
Look Ahead | Cally Yard, 439 Caledonian Road, London, N7 9BG
| www.lookahead.org.uk | @lookaheadtweets
Pronouns: She/Her

We're looking for a kind, compassionate and resilient Training and Implementation to join our Central Social Care Service located at our Head Office in Islington.

£33,000 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Oversee all induction and mandatory training, ensuring it meets organisational requirements
• Ensure induction material is up-to-date and engaging
• Ensure all training offered is innovative and engaging and uses technology where possible
• Host the first day of the induction programme 'Feel at Home'
• Deliver ad-hoc training as required
• Coordinate schedules and rotas for mandatory training and induction delivery
• Commission, market, and deliver the learning and development programme in line with organisational needs whilst ensuring value for money, professional training delivery and demonstrable outcomes
• Regularly review and improve the training offer in line with best practice

• Work with the Recruitment, Training and Talent Manager to review and, where required, develop a programme to meet the generic and specialist operational learning and development needs across the business in line with CQC, Ofsted, legislation, contract, policy and procedural requirements

• Ensure LMS is fit for purpose and used effectively so that staff and managers are clear on the training available to them and when they are going out of date with mandatory requirements

• Use the LMS system and work with the Performance team to produce management reports (including but not limited to safeguarding, attendance, non-attendance and operational induction monitoring)
• Use data and analytics to monitor training effectiveness, identify trends, and inform decision-making
• Evaluate effectiveness of training programmes to ensure that it demonstrates effective return on investment and meets initial training objectives
• Implement improvements based on feedback and outcomes
• Work with Recruitment, Training and Talent Manager to deliver training within budget, maintain the budget spreadsheet and ensure prompt payment to suppliers
• Build and maintain effective relationships with internal and external stakeholders, including managers, senior leaders, training providers and LMS provider

• Effectively manage and develop the Talent Partner with the Recruitment Team Leader
• Work collaboratively with the L&D and wider People team
• Work with Recruitment, Training and Talent Manager and Business Development on training costings and plans for new or proposed services

• Demonstrate the company values and establish a positive culture that aligns with the organisation's strategic objectives
• Ensure compliance with all relevant policies and procedures across area of responsibility and for trainings being developed
• Keep up to date on any regulatory, legal or best practice changes in training for the Supported Housing sector
• Support staff and managers through change initiatives related to training and implementation, ensuring clear communication and engagement throughout transitions
• Champion Equality, Diversity and Inclusion in all training and in the implementation of the LMS, ensuring content and delivery are inclusive and accessible
• Promote staff wellbeing through supportive training practices and by signposting to relevant resources
• Take ownership of mandatory training compliance, including monitoring, reporting, and driving achievement of key performance indicators (KPIs) for mandatory training completion within specified timeframes across the organisation
• Provide regular updates to management and take proactive steps to address areas of non-compliance

• Lead and carry out internal quality assurance activities to maintain the integrity and consistency of assessment decisions across qualification programmes

• Sample assessment decisions, provide constructive feedback to assessors, and support continuous improvement in assessment practice
• Ensure all IQA processes fully meet the requirements of awarding bodies such as ILM and/or CPCAB
• Prepare for and support external quality assurance visits, maintaining accurate and compliant IQA records
• Contribute to standardisation meetings and support assessor development through guidance and training
• Work collaboratively with programme leads to ensure qualification delivery meets internal and external quality standards
• Any other duties as required

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Excellent relationship building skills with internal staff and managers and external stakeholders
• Customer outcome focused
• Effective verbal and written communication with staff at all levels
• Positive can-do approach
• Ability to learn new skills quickly
• Creative and innovative in ideas and approach
• High levels of initiative
• Flexible in approach
• Excellent prioritisation and organisational skills
• Intermediate to advanced IT skills on all Microsoft packages and IT systems
• Resilient able to manage self and maintain effective delivery
• Ability to cope with change in a fast paced and challenging environment
• Ability to analyse data and produce actionable insights
• Excellent stakeholder engagement and influencing skills
• Commitment to staying up to date with changes impacting training in the sector

What you'll bring:

Essential:

• Quickly learns and confidently navigates new IT systems, using them to streamline and improve business processes
• Experience of training staff
• Experience of carrying out training needs analysis
• Experience in coaching and developing staff
• Track record of successfully implementing systems, processes, or programmes within a multi-site organisation
• Strong negotiation skills, with experience securing cost-effective training solutions and establishing clear deliverables
• Experienced in managing external partnerships and ensuring contractual obligations are met
• Knowledgeable about best practice and innovative approaches to training delivery, with a commitment to continuous improvement
• Proficient in using e-learning authoring tools, virtual classrooms, and blended learning methodologies
• Demonstrable experience in monitoring and reporting on training KPIs, particularly for mandatory training

Desirable:

• Knowledge of ILM and/or CPCAB frameworks
• Proven experience of internal verification and moderation within a regulated qualification framework
• Understanding of awarding body quality assurance requirements and best practice

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Are you looking for a fulfilling & rewarding career?

Vibrance has exciting opportunities for Minibus Driver to join our Dunelm team in Chadwell Heath. 

Candidates applying must have a D1 Minibus licence.

You will join us on a full-time, permanent basis working 37 hours per week.

Your work be expected to work a mix of days including some weekends. (Part-Time, Relief hours are also available). In return, as our Driver you will receive a competitive salary of £23,582 per annum.

Vibrance is a registered charity supporting adults with additional needs in London and Essex. 

We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.

About our Driver role:

As a Driver, you'll be driving adults with special needs to and from our day service and local activities. Creating a warm and welcoming journey for passengers and building professional relationships and trust with parents/carers. You will also be responsible for keeping vehicles clean, roadworthy, and ready for each trip.

The service will cover daytimes and will include leisure activities i.e. swimming, community visits, bowling, museums, local parks/farm trips, in house activities including drama and virtual sessions.

Applicants need to demonstrate a good understanding of the importance of empowerment and choice to individuals and their independence.

You will have excellent communication skills and be able to work alongside a passenger assistant member.

You will have a caring and calming nature.

Be willing to have an enhanced DBS and medical check completed.

Skills and experience of our ideal Driver Community Access Worker:

• A caring, patient nature
• D1 licence licence with no more than 6 points.
• The ability to follow instruction
• Adopt a flexible approach to their work  
• A willingness and desire to develop
• Be a Team Player
• Effective communication skills in written and spoken English
• Desire to want to make a difference

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards
• Refer a Friend scheme

To join us as our Minibus Driver, please click apply below – we’d love to hear from you!

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities