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Benefits include but not limited to:
-36 days' annual leave, inclusive of flexible bank holidays, increasing with length of service
-Flexible Working agreed with your Line Manager
-Enhanced maternity/paternity leave
-We match up to 8% pension
-Free counselling service
-Opportunities to develop and widen your skills
-2 days of paid volunteering time per annum to support another part of the organisation
About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.
Our People, Culture, and Transformation domain is dedicated to creating an exceptional experience for our people and volunteers. We bring together strong people practices, modern digital tools, and meaningful data insights to build the skills, systems, and culture that help everyone thrive. By joining us, you'll contribute to shaping an organisation that is supportive, forward-thinking, and empowered by both people-centred approaches and smart, connected technology, enabling The Children's Society to grow its impact and deliver on our mission.
About the role:As this role sits within our PCAT Domain, you'll play a key part in our People Partnering Team, supporting day-to-day employee and volunteer relations matters, supporting organisational change, and working in partnership with line managers and coaching them where appropriate. You will enable the People Partner to lead on improving people relations and policy; overseeing complex organisational change, and partner closely and strategically with organisational leaders.
We're looking for a people and business focused professional with the ability to support people relations cases, prepare people policies, enhance relationships with People Partnering and use People data to drive those conversations, strengthening the way we support our people and teams.
Key skills and experience:Essential:
-CIPD Level 5 qualified
-Experience of HR case management for employee and volunteer relations matters
-Experience of coaching and supporting managers through change
Desirable:
-Writing people policies
-Working on strategic people projects
-Experience of supporting TUPE and Redundancy
Closing date: Midnight on 27th Septemeber 2026 (please note, we reserve the right to close this advert early should we feel the need to)Interviews: Week Commencing 28th September 2026
The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of employment references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.
In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.
AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.IN3
Thank you!
Job Title: Welfare Rights & Debt Adviser
Contract Length: One-year fixed term commencing November 2026
Hours: 37.5 hours per week
Line Manager: Advice Service Manager
Location(s): Salford
Salary: £26,400 per annum
About Us
Mind in Salford is an independent, user focused charity providing vital services to make a positive difference to the wellbeing and mental health of local people. We represent the voice of Salford in campaigning to dispel stigma and influence political, social and cultural change around mental health.
This role offers the opportunity to make a direct and practical difference to people in Salford who are experiencing financial difficulty, welfare rights challenges and mental health needs.
The Welfare Rights & Debt Adviser will:
- Deliver high-quality welfare rights advice, debt advice, budgeting support, grant applications and financial capability support to people experiencing mental health difficulties.
- Manage a caseload of clients on a one-to-one basis, ensuring advice is accurate, holistic, person-centred and responsive to individual needs.
- Contribute insight from frontline advice work to service development, partnership working and Mind’s wider campaigning activity.
Main Duties & Responsibilities
- Client advice and casework: provide welfare rights advice, debt advice, grant applications, information and support through appointments, telephone support, drop-ins and community-based settings.
- Quality and compliance: maintain accurate case records, work within agreed case-working standards, meet monitoring requirements and keep knowledge of welfare rights policy, systems and legislation up to date.
- Partnership and team working: work collaboratively with colleagues and external professionals to provide joined-up support for clients across different service settings.
- Service development: contribute to service planning, improvement activity and wider organisational learning based on client needs and service evidence.
The successful candidate will have at least one years’ experience delivering both welfare rights advice and debt advice in a relevant setting and be able to understand the wishes and needs of people using mental health services and advocate appropriately on their behalf. They will be able to engage effectively with vulnerable adults and build positive working relationships with professionals across disciplines, have good negotiation, problem-solving and organisational skills. This role will need the ability to prioritise and manage a caseload while meeting agreed case-working standards, targets and service goals, someone who can maintain accurate and comprehensive records on a client management database and someone with a commitment to equal opportunities, diversity, service user empowerment and reliable team working.
Benefits of working for Mind in Salford:
- We provide face-to-face training to strengthen your knowledge of mental health, alongside access to a learning platform with a wide range of courses across different subject areas.
- The role offers flexible working, agreed in line with service needs.
- Generous annual leave entitlement, including three days leave over Christmas.
- You will receive an additional day of annual leave for your birthday.
- You will also have access to three hours of wellbeing leave each month.
Application deadline: 5PM on Friday 2nd October 2026
Interviews will be held on Thursday 15th October 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.
We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.
No agencies please.
Thank you!
The Senior HR Advisor will be our in-house HR professional and lead the day-to-day people function.
The postholder is responsible for the full employment lifecycle, for helping SRS meet its legal and safeguarding obligations as an employer, and for providing confident, well-evidenced advice to the Management Team on employee relations matters.
What you will need
- CIPD Associate membership with a Level 5 Associate Diploma in People Management, or an equivalent degree-level HR qualification
- Demonstrable, hands-on experience of managing employee relations casework, including grievance, disciplinary, capability, performance and sickness absence
- Proven generalist HR experience across the full employee lifecycle, from recruitment through to exit
- Current, applied knowledge of UK employment law, and the ability to translate it into practical advice for non-specialists
- Experience of drafting, reviewing and implementing HR policies and procedures
- Experience of line managing staff and of coaching and supporting other line managers through difficult people matters
- Understanding of safeguarding obligations in relation to staff, including safe recruitment practice
- Sound understanding of data protection as it applies to employee records and HR processes and a proven track record of handling confidential and sensitive matters with discretion, and the resilience to carry that responsibility
- For the full list of essential criteria see the recruitment pack.
About us
Suffolk Refugee Support aims to enable all asylum seekers and refugees in Suffolk to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly across Suffolk as refugees and asylum seekers are housed across the county.
Registered Charity
21 - 50
Suffolk Refugee Support exists to ensure that all asylum seekers and refugees in Suffolk, are enabled to live integrated, fulfilled and contributing
The client requests no contact from agencies or media sales.