12 Hr advisory and operational lead jobs
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Check NowThe purpose of your role
We are seeking a talented Head of People; an experienced, qualified HR professional with core HR and operational capabilities to lead our People function. This role will operate as part of our Senior Leadership Team and will bring a workforce-focused and commercial mindset to support organisational, strategic and local decision making.
The role oversees Police Now’s People Strategy, covering HR activity, strategic workforce planning, recruitment, resourcing and absence management, reward and recognition, performance, and staff learning and development. The Head of People also oversees legal reviews and guidance (with support from our external legal partner) and office management. We require someone with strong leadership, management and communication skills to continue delivering a professional and high quality People function. The role will be supported by an HR Assistant Manager, HR Officer and a Recruitment Officer. The right candidate will bring experience as a Senior HR/People Leader, who can share their knowledge, experience and expertise with staff at all levels to support informed and smart decision making, and ultimately drive a high performing, inclusive and development focused culture.
What you’ll do
- Strategic HR: Maintain our high-performing People function, producing tailored data-driven insights into Police Now’s workforce and operational needs to meet Board and Senior Leadership Team requirements and help to drive strategic decision-making and risk management. Provide strategic advice and contribute to the development of Police Now’s strategy.
- People strategy: Lead the delivery, measurement and development of the Police Now People Strategy, a key strategic document and implementation plan, working closely with the COO to ensure this supports our overall strategy and delivery of key performance indicators on a regular basis.
- Workforce planning: Develop an iterative workforce plan for Police Now, which anticipates our future resourcing needs and supports the Senior Leadership Team in deploying staff as effectively as possible. This includes identifying future talent needs, forecasting and mitigating challenges of knowledge loss as staff leave.
- HR advisory: Provide leadership, advice and where appropriate robust challenge on people matters including performance, absence, employee relations and staff engagement.
- Learning and development: Deliver, measure and develop a fit for purpose L&D plan, seeking opportunities to truly drive a high performance and development focused culture. This includes identifying regular and one-off opportunities for external and internal training that represent value for money.
- End-to-end recruitment lifecycle: Oversee the attraction, onboarding and retention of staff, guiding the
HR team to recruit mission aligned people and develop excellent talent in pursuit of our mission. - Benefits, remuneration and wellbeing: Work closely with the Executive Team to determine appropriate pay, benefits and wellbeing support for staff, reviewing this in line with trends.
- Equality, Diversity and Inclusion: Play a lead role in inclusion and diversity, supporting the Senior Leadership Team to consider EDI in decision making, and ensure that staff feel valued, respected and able to contribute their best. Practically this includes completing gender and ethnicity pay gap reporting, applying positive action, and sourcing training.
- Driving high performance: Working collaboratively with SLT and Managers to effectively manage staff performance covering formal performance/appraisal processes and identifying and addressing both exceptional and concerning performance. Providing support, guidance and training where required to aid people managers in driving high performance in their teams.
- Disciplinaries and termination: Support managers where required to implement and manage disciplinary action, including warnings, mediations, decision panels, and terminations, whilst maintaining appropriate records for audit trails.
- Budget management: Approve and effectively utilise spending across the HR, Legal and Office management budget lines to ensure value for money in our spending.
- Leadership and management: Lead, motivate and continue to develop the high-performing People team, including oversight of day-to-day activities, direct line management, providing robust feedback, coaching and development opportunities.
- HR data and policies: To ensure staff data is updated and accurate, so it can be used to share insights into organisational performance to aid decision-making. Lead the development of HR policies and procedures, ensuring they
are implemented consistently and kept up to date with relevant employment law changes. - Office Management: Oversee the management of the office, including supporting the organisation in
effectively operating in a hybrid world, working closely with IT and Finance.
What you’ll need
- 2+ years operating in a senior HR/People position, either as a Head of HR or Senior HR Manager in a larger organisation; experience managing teams of 2 or more within an HR setting is essential.
- Demonstrable leadership experience working with senior stakeholders including Boards, influencing senior management, and building strong relationships internally and externally at a senior level.
- In-depth knowledge of all core HR processes and up to date knowledge of HR best practice, employment law / HR legislation. Experience working with external legal teams a plus.
- Experience of developing and implementing a wide range of projects and activities in all areas of HR including, including: organisational culture and design, recruitment and talent planning, learning and development, performance management, compensation and reward, employee engagement, and employee relations.
- Proven track record of delivering against operational and strategic HR requirements in support of organisational strategy, and the ability to react responsively to a wide breadth of issues and opportunities.
- Demonstrated ability to operate at the highest levels of confidentiality regarding sensitive staff and organisational information, and to act with integrity and professionalism. Please note, basic vetting may be required due to the nature of our work.
- Excellent verbal and written communication skills, and strong emotional intelligence and interpersonal skills.
- Strong proficiency in using Microsoft Office, and the ability to analyse and present data effectively.
- CIPD qualification (level 5 or above is advantageous but not essential)
What you’ll get from us
- A bright, airy, modern and buzzing office near Zone 1.Please note that during the Covid-19 pandemic, online/remote working and inductions will occur.
- A supported working from home set-up with the technology and certain equipment required.
- Competitive salary of £60,000 - £70,000 per annum dependent on experience and location
- Flexible working
- 27 days holiday each year plus bank holidays (pro-rata)
- Salary sacrifice schemes including cycle to work and smart tech
- Access to over 750 retailers and discounts
- Sanctus coaching (private mental health coaching for the workplace)
- Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
- Training opportunities for personal development
- Participation in a pension scheme (with 6% employer contributions and 3% employee contributions)
Please note
This role is a maternity cover role and we are looking for someone to cover this position until 31/10/2023
Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, should a suitable applicant be appointed. Early applications are therefore encouraged.
Police Now’s mission is to transform communities, reduce crime and anti-social behaviour, and increase the public’s confidence ... Read more
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Service Coordinator within the Brunswick Centre. You will work with a team taking a leading role in the delivery of support services across Kirklees and Calderdale for people with HIV, challenging stigma and improving outcomes.
The Brunswick Centre aims to be representative of the communities we serve and, as such, we would especially welcome applications from women, those from Black, Asian & Minority Ethnic communities, those with a disability, those with lived experience of the issues we work with and those who identify as a gender other than that they were assigned at birth (including non-binary and gender-fluid).
Why you’d work for us …
- So you can use your skills and passion to influence change through the delivery of a new service contract, improving outcomes for some of the most stigmatised and marginalised people in Kirklees and Calderdale
- Gain experience, build your transferable skills and learn new ones
- Be part of an amazing committed team challenging stigma and inequalities
Our values and principles, services and achievements are detiled on our website.
‘One of the things I love about my role as a Coordinator for HIV prevention at the Brunswick Centre, is that I am contributing to really making a difference to people’s lives, it can sometimes be challenging, but it’s extremely rewarding. The commitment and enthusiasm of the whole organisation make it a great place to work’ Anne Glew, HIV Prevention Coordinator
What you’d get from us …
- Job security
- Training and development opportunities
- A generous annual leave entitlement, 31 day per year plus bank holidays
- 6% pension contribution
- An employee health plan, helping with the costs of dental, optical treatments etc
- Access to staff counselling
- Perbox Employee Benefits - 1000+ deals and discounts
- Travel expenses
- Flexible and hybrid working
- Earn between £24,982 - £25,991 per annum
The client requests no contact from agencies or media sales.
Joining the Sheffield Cathedral team presents a range of exciting opportunities to be part of the development of an organisation that is actively seeking to freshen its engagement with a diverse range of people. The current team are ambitious for change and are committed to making our vision to be a 'place for all people' a reality.
We are therefore seeking an inspiring, encouraging, and collaborative leader, who will seek to inspire our team to live out our Vision, Values and Calling as the Cathedral in the City and a place for all people.
Main Purpose of the Role
- The Chief Operating Officer (COO) is the “most senior lay officer” working in partnership with the Dean and Chapter. The postholder will have the responsibility for the effective and professional administration of the Cathedral in compliance with all policies and procedures and relevant statutory legislation.
- The COO contributes to the formulation and implementing of strategy through participation at Chapter and with the Senior Management Team.
- Inspire and grow the staff team to enable them to fulfil their potential.
- Care for and conserve the fabric of the Cathedral church and its estate.
- Oversight and leadership in the generation of incremental revenues through innovative commercial events and activities.
- The COO has overall supervisory responsibility for all lay employees of the Cathedral and entity operations.
For more information, or to download a Job Pack, please visit our website.
Home to a vibrant community who share a faith in Jesus Christ.
God has been worshipped on the site of Sheffield Cathedral... Read more
The client requests no contact from agencies or media sales.
Deadline: 13th June 2022 (9am)
ABOUT THE ROLE
This is an exciting opportunity to support CaSE’s work to put science and engineering at the heart of the UK’s future. As Operations Manager, you will occupy a key role in our small and busy team, with responsibility for governance, human resources, and office management. We are seeking someone who will enjoy this challenge, and bring new ideas and initiatives to help us reach our goals.
Working with the wider CaSE team, you will be responsible for:
- Providing secretariat support to the CaSE Board and its committees, and to the Discovery Decade Advisory Board, by organising meetings, preparing papers, and minute-taking
- Administering all HR processes and recommending changes to the Executive Director
- Ensuring CaSE complies with regulations e.g. HR, health and safety, data protection
- Maintaining an overview of all CaSE’s policies and ensuring they are kept up to date with legal requirements and best practice
- Liaising with suppliers on office supplies, services and estates
- Liaising with CaSE’s external financial management provider and acting as the point of contact for all queries and requests
- Overseeing CaSE’s annual financial cycle and coordinating the submission of statutory financial documents to the Charities Commission and Companies House in collaboration with the Honorary Treasurer, finance committee and external financial management provider
- Supporting on event logistics for the Discovery Decade project, including dispatching invites, managing RSVPs, and communicating with speakers.
- Any other operational areas that ensure the smooth running of the CaSE office
ABOUT CaSE
The Campaign for Science and Engineering (CaSE) is the UK’s leading independent advocate for science and engineering. Our mission is to ensure that the UK has the skills, funding and policies to enable science and engineering to thrive. CaSE represents over 115 organisations including industry, universities, professional bodies, and research charities, as well as individual scientists and engineers. CaSE is an independent, non-partisan charity funded entirely by our members.
We are committed to CaSE being a diverse and inclusive workplace, where everyone can thrive. We welcome applications from all individuals and aim to make our recruitment processes inclusive.
ABOUT YOU
This is a challenging but rewarding role, so we are seeking an experienced administrator who is:
- Organised – you can effectively self-manage a varied, evolving and busy daily workload.
- Professional – you feel comfortable representing CaSE to senior stakeholders.
- Resourceful – you take the initiative to learn about, and input to, new projects and tasks
- Adaptable – you are responsive in helping others in their roles as well as your own
- Collaborative – you enjoy being a valued member of a small, supportive team.
To thrive in this role, you will need to have experience of:
- Providing HR and office administration support in a professional environment
- Preparing meeting papers, taking minutes and producing high-quality written outputs
- Familiarity with GDPR and other regulations relating to CaSE as an employer and charity
- Handling accounts and liaising confidently with financial suppliers
- Managing your time efficiently and working to deadlines
- Handling confidential information sensitively
- Suggesting new ideas and improvements to help the team operate more efficiently
- Using Microsoft 356 software (e.g. Sharepoint, Word, Excel)
The following skills are desirable but not essential. We welcome candidates with relevant experience or a desire to develop their skills in these areas:
- Using a Customer Relationship Management (CRM) system
- Working in a small team
- An interest in science, engineering and/or policy
HOW TO APPLY
Please visit the CaSE website for further details and application instructions, or if you would like an informal conversation about the role.
The Campaign for Science and Engineering (CaSE) is the UK’s leading independent advocate for science and engineering. Our mission is to e... Read more
The client requests no contact from agencies or media sales.
We are delighted to advertise a new part-time role within our Senior Leadership Team.
Whilst knowledge and experience within a counselling field is a benefit, it is not essential for this post. We are seeking a leader who has transferable management and project management skills who is committed to the organisational values of Just Drop-In. If you think you have what it takes to join a happy team committed to helping local young people find their feet, then read on …
JOB DESCRIPTION - Service Manager (Counselling)
Main Purpose
As part of the Senior Leadership team, The Service Manager for Counselling will lead a team of three Counselling Co-ordinators who have the day to day responsibility for the operation of the counselling service. The Service Manager for Counselling will also ensure the highest quality service provision to beneficiaries, work strategically with partners and funders, and support the Chief Officer of the organisation with the longer term development of the service.
Reporting to The Chief Officer
Service Delivery
Provide Senior leadership for all aspects of the Counselling Services Team, developing the service offer in line with best practice.
Be an advocate for co-production and participation within the service and ensure the voice of children and young people is valued across the service.
Work flexibly, including evenings and occasional weekends to ensure the smooth running and safe operation of services.
Work positively with partners across our footprint to create collaborative advantage to benefit local young people.
Human Resources
Nurture the ethics and values of the organisation, embracing co-production, team work, responsibility, and positivity within your work and inspiring this in others.
Provide line management support to the Counselling Co-ordinators who are responsible for the day to day running of the service.
Lead on recruitment, selection, and induction of staff members, self-employed contractors and volunteers in the organisation
Work with the lead manager for Volunteers to ensure Volunteer Counsellors are managed within best practice.
Ensure all members of the counselling team work within the policies and procedures of the organisation.
Work closely with the Chief Officer and Human Resources Team to work within a legal and best practice framework of team management.
Performance Management
Work to ensure an excellent experience for all beneficiaries having a clear focus on improved outcomes.
Ensure Services are delivered to the highest standard, leading teams to achieve goals via supervision, team meetings and appraisals.
Agree performance targets with funders and strive to achieve these
Complete monthly, quarterly and annual data, analyzing data and reporting trends. Work to rectify any areas of concern using a problem solving approach across the team.
Use Charity Log to a high standard to manage your performance and the performance of the counselling team.
Take advantage of supervision and development opportunities working to continually improve.
Service Development
Lead and deliver key areas of the Strategic Plan, reporting on progress to Trustees and the Chief Officer
Lead relevant meetings and development sessions as required by the Service.
Create and develop concepts for additional ways of working including group work, implement and deliver such programmes using a project management approach.
Contribute positively to the wider ethos and life of our charity including key events, and fundraisers.
Work with partners to ensure excellent service delivery and innovative collaboration.
Financial Management
Work within the financial procedures of the organisation, working alongside finance personnel.
Contribute to funding bids to ensure the service has the necessary resources to be effective
Liaise with funders and partners to ensure services are delivered on budget, reflecting value for money.
Safeguarding
Provide support and guidance in relation to the safeguarding needs of children and young people, dynamically providing advice and support to the counselling team
Lead on operational safeguarding partnerships, particularly developing close relationships with health partners
Person Specification
(Essential - E or Desirable - D)
Qualifications
Educated to degree level in a relevant field E
Training in a range of modalities designed to have an impact in the lives of children, young people and parents. E
Evidence of relevant safeguarding training E
Qualifications, training or accreditation in management related topics including supervision D
Relevant Counselling or therapeutic qualifications D
Experience
A minimum 3 years’ experience of working with children and young people in a relevant setting E
Experience of monitoring data, outputs, outcomes and impact E
Project Management E
Line management and supervision of volunteers, contractors and employees E
Experience of working within or in partnership with other stakeholders E
Experience of working within a therapeutic setting D
Knowledge, Skills and Abilities
Excellent understanding of safeguarding and ability to manage and advise on complex issues to a high standard E
An in-depth understanding of the particular factors and issues faced by young people in relation of the maintenance of good mental health and emotional well-being E
An ability to work within ethical, procedural and good practice frameworks E
Understanding of risk factors, and how to respond to these E
Ability to work positively with team members, supporting them to achieve their goals E
Ability to organize, plan and undertake own work, including appropriate record keeping E
Ability to communicate across professions to promote understanding of the work of Just Drop-In whilst observing appropriate boundaries including confidentiality. E
IT competent E
Ability to plan and deliver creative and interactive content that will stimulate young people D
Knowledge of project management tools and techniques D
Experience of working with a Signs of Safety and Thrive Frameworks D
Attitude and Disposition
A commitment to continue own professional development and to enhance the professional development of colleagues E
Positive, strength based approach and an ability to problem solve E
Motivational and developmental leadership style E
Understanding of Equality and Diversity and Commitment to meeting the individual needs of children and young people E
A commitment to the wider work of Just Drop-In and promotion of all services E
The client requests no contact from agencies or media sales.
Fixed term contract for 6 months
Based in Kyiv/UK
The job of a Save the Children's UK Senior Social Protection Adviser is strategic and rewarding.
- Do you have significant international experience in social protection programmes, policy and/ or research, spanning design, implementation, monitoring and evaluation?
- Do you have experience of inter-agency collaboration around social protection and sound knowledge of the main platforms where this happens at the country and global level?
- Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?
If the answers to these questions are yes, we would love to hear from you!
About Us
We are Save the Children. Together, we fight for children every single day so that they can make their mark on the world and build a better future. We stand side by side with children in the toughest places to be a child. We do whatever it takes to make sure they survive, get protection when they're in danger, and have the chance to learn.
Save the Children is a member of the Collaborative Cash Delivery network (CCD), a network of 14 INGOs committed to collaborating for improved impacts of humanitarian cash programming. CCD's Shared Services Hub for Ukraine response will pilot a project in Ukraine to transition from Cash & Voucher Assistance (CVA) that is delivered to people in need by humanitarian actors, to CVA that is delivered directly by the Government-led Social Protection system.
Together with the other member agencies of the CCD, we will work closely with the Government to ensure there is coordination and will identify opportunities for greater alignment or “piggybacking” on existing social protection schemes where this will improve the timeliness and effectiveness of our delivery. As part of this we will also explore options for temporarily scaling up the level of support to those already in receipt of social protection (vertical expansion) or temporarily expanding coverage of existing schemes to those who do not currently benefit (horizontal expansion), to accommodate for the unique needs of those who remain inside Ukraine and those on the move. We will also advocate for the inclusion of refugees in existing or new social protection schemes in their destination countries, and we will provide CVA where that is not feasible.
In responding to this crisis, we will ensure strong coordination with other CVA actors, including within the CCD, with Cash Working Groups (CWGs), UNHCR, and other coordinating bodies.
Job Purpose
In this position you will be part of the interagency Shared Services Hub created by the CCD and will play a leading role in the design and quality oversight of the interagency Social Protection pilot to be implemented in Ukraine.
Your role will also be aimed at facilitating links between humanitarian CVA and national social protection systems, with a view to improving coordination, effectiveness, efficiency and sustainability of our response. In providing expert advice to CCD member agencies, you will promote an integrated approach that combines financial support with other locally available or complementary interventions to better meet the various non-income related needs of the individuals and families we support (referred to as ‘Cash Plus').
Please Note: This role will be expected to spend 50% of the time based in Ukraine (Kyiv) and the rest working remotely from the UK or other Save the Children Country Office.
The role will be initially for 6 months with the aim of extension for another 18 months.
Main Accountabilities
Phase 1 (six months)
- Help conduct rapid yet comprehensive analysis of national social protection policies and systems inside Ukraine and – secondarily - in selected neighbouring host countries to identify areas of engagement for CCD member agencies, and potential links with humanitarian CVA.
- Monitor the evolution and resilience of national social protection systems as they adapt to respond to the ongoing crisis and help CCD Cash advisors in identifying gaps and opportunities where we could effectively provide support.
- In consultation with the Ministry of Social Policy in Ukraine, and with Cash advisors from CCD agencies, lead the design of the inter-agency Social Protection pilot.
- Engage with donors at regional and sub-regional levels to support fundraising, profile-raising and scoping of opportunities, to secure funding for the Social Protection pilot in Ukraine.
- Support effective HR planning for the Social Protection Pilot
- Provide advice to CCD members on how they can better link their existing programmes with the government-led system, with a primary focus on Ukraine.
- Support the development of advocacy strategies on social protection inside Ukraine, within the framework of the response to the Ukrainian crisis, and support country offices to deliver strategic advocacy to government, donors and other key stakeholders.
Phase 2, contingent on Phase 1 (18 months)
Note: the initial contract will cover Phase 1, for a fixed-term duration of six months.
- Support the recruitment of the human resources involved in the Social Protection pilot.
- In close collaboration with the Programme Manager and the other project team members, support the set-up, implementation, monitoring and evaluation of the Social Protection pilot, ensuring they are in line with theory of change, strategies, national policies and good practices and that our programmes contribute to evidence on social protection for children.
- Coordinate with and influence the Ministry of Social Policy of Ukraine on shock-responsive and child-sensitive social protection.
- Strengthen stakeholders' capacities (including implementing partners) around child-sensitive and shock-responsive social protection.
- With the MEAL Manager, contribute to building the evidence base of effective approaches in the response, through involvement in rigorous evaluation of the pilot and operational research, and work to influence government policies to deliver measurable improvements in child outcomes.
- Support the lead agency of the Social Protection pilot to ensure high quality donor reporting.
- Actively participate in Social Protection Working Groups and CWG meetings in Ukraine.
- Act as a champion for child-sensitive social protection across the response and with all internal and external stakeholders involved, being able to clearly articulate the importance of humanitarian and social protection actors to coordinate and collaborate.
- Represent our work to, and work with, civil society organisations, national governments and regional and international organisations to increase coordination and learning and to support the achievement of advocacy and policy objectives for the children and families affected by the Ukrainian crisis.
- Create, document, and share key information, lessons learned, and guidance with agencies that are part of the CCD Network and that are involved in the Ukraine response, both inside Ukraine and in countries hosting refugees.
Person Profile
Experience
- Significant international experience in social protection programmes, policy and/ or research, spanning design, implementation, monitoring and evaluation.
- Demonstrated understanding and experience of key issues in social protection, and how humanitarian CVA can and should link to national social protection systems
- Understanding and experience of analysis of national social protection systems.
- Experience or a solid working knowledge on social protection in fragile and conflict affected settings
- Understanding and experience of the challenges affecting the access of forcibly displaced populations to social protection systems in host countries
- Demonstrated experience of inter-agency collaboration around social protection and sound knowledge of the main platforms where this happens at the country and global level
- A proven track record of institutional funding success, either for research or programming
- Experience of working overseas in an international development or humanitarian capacity
Abilities
- Strong advisory skills, including the ability to guide and influence from a distance.
- An ability to work independently with minimal administrative support and to effectively manage competing priorities.
- Highly developed analytical and conceptual skills and the ability to think and plan strategically.
- Ability to analyse complex data in relation to social protection and poverty.
- A willingness and ability to travel including at short notice and occasionally to remote and insecure locations within the framework of the Ukrainian crisis response (50% of time spent in Ukraine
- Ability to speak Ukrainian or Russian language would be beneficial
Aptitude
- An academic/professional qualification at graduate level or equivalent in economics, social policy or a related field.
- Strong verbal and written communication skills, including demonstrated capacity for influencing high level decision-makers
Remote Working:
Commitment to Diversity & Inclusion:
Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
What we do
CHILDREN'S RIGHTS
Most governments promise to protect children... Read more
At Electricity North West, we continue to change and adapt to our customers needs. We are committed to building our teams to represent the local communities we serve.
It’s essential to us that we understand what our customers and communities need to thrive in our region. Creating the support and interventions to facilitate this has never been more important than it is today, and it is as big on our agenda as our drive the net zero.
The growth of our ambition in customer and community engagement has led to an exciting opportunity for a Welfare Partnerships and Community Manager to join our Customer Management team.
Our role
This is a key role in actively managing and engaging internal and external stakeholders to achieve increased awareness of Electricity North West and the service and extended support we provide to our customers.
You will collaborate with external partners and internal service delivery teams to ensure that processes are developed with vulnerability in mind to deliver the best customer journey. You will raise awareness of what vulnerability is and how it impacts our consumers and look for continual improvement in the support and service offerings available to customers. A strong influencer, you will be skilled in contract management of all partnership schemes to ensure that we deliver what every customer within our communities need, so that they are not left vulnerable during a loss of electricity now or in the future.
This role demands you to manage your own diary to create sustainable and winning relationships. With an expectation that you will be out and about in our region, you will be working from various locations including your own home, with a 20% presence in your base location.
Role accountabilities:
- Manage the performance to deliver business plan commitment targets set through effective budget and partnership management and ensure delivery to maximise social return on investment made (SROI)
- As the vulnerable customer expert, you will engage with all directorates to they ensure they understand vulnerability and its impact how it effects the needs of our customers and communities. Ensuring working practices & procedures have been developed with Vulnerability in mind and are BS18477 compliant for all channels incorporating training, videos, eLearning, team briefs and events
- Create and deliver a vulnerable customer engagement strategy to ensure that the internal and external message is effectively delivered to promote what we do for our customers
- To embed a continuous improvement culture, which delivers on insights from data, partners / 3rd parties that enhances customer satisfaction and the vulnerable customer journey prioritised by the most vulnerable segments in our region
- Support the Welfare and Customer Excellence Manager in the management and delivery of the Ofgem submission requirements through provision of data, reports, engagement activities, training and lessons learnt, associated to our vulnerable customers
- Continually review and manage the external partnerships in line with the vulnerable consumer strategy, to delivering SROI. Catering for current and future vulnerabilities using trends, forecasts and social economic pressures to ensure our vulnerable customer support is responsive and appropriate
What we are looking for:
- A self starter, with initiative and high resilience
- Excellent Communication and Influencing Skills
- Extensive experience and awareness of causes and impacts of vulnerability
- Demonstrable experience of implementing and embedding initiatives successfully
- A personable, confident charismatic leader, able to sell a compelling story
- Proven ability to confidently challenge and influence at senior leader level
- Proven skills in stakeholder engagement, contractor management and negotiation
- Continuous improvement and customer journey experience
- Budget management experience
- Full office 365 competence
- Experience of working in third sector or charity organisations would be advantageous
What we'll offer you:
The chance to join a great team where engagement, support and team working is key.
A competitive salary, a colleague bonus scheme, a market leading contribution pension scheme, private health care, minimum of 25 days annual leave plus bank holidays rising to a maximum of 30 days, company car or cash allowance plus a variety of flexible benefits including buying and selling holidays and the opportunity for career development.
The client requests no contact from agencies or media sales.
About Migrant Help:
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
We are currently looking for a Modern Slavery Victim Care Adviser (MSVC Adviser) to join our team on a Fixed Term contract. There will be a potential for the role to be made permanent. The successful candidate must be able to travel within East Sussex on a regular basis.
We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.
These are some of the benefits we offer:
• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme.
At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
The Role:
The scope of this role is to provide a high‐quality professional support service to victims of human trafficking and modern slavery as part of the Modern Slavery Victim Care Team, ensuring a seamless service to all service users. This includes the provision of support, advice and guidance in addition to providing assistance with the completion of any relevant support applications. There is a requirement that the post‐holder will meet the changing local business needs and will re‐prioritise work as necessary.The post‐holder will work consistently to support the continuous local development of the service; they will ensure that all advisory processes and procedures are followed efficiently, consistently and with professionalism at all times. The post‐holder is expected to contribute to the overall success of the Organisation in accordance with Migrant Help's aims, objectives, vision and values.
Duties and Responsibilities:
- Provide support to victims of human trafficking and modern slavery (known as service users), a directed by the MSVC Team Manager and Senior Adviser/s for the region.
- Manage a complex case load, offering appropriate and bespoke individual support to service users including the arrangement for the provision of necessities, (including accommodation, food, clothing and toiletries) as well as arranging meaningful holistic activities, which may include social events, language classes, orientation briefings, etc.
- Refer service users to specialist agencies and advocate for their needs as necessary, including referrals to support the process of service users being able to obtain employment and affordable housing, where appropriate.
- Arrange the process of supporting service users to return to their country of origin, where appropriate, as well as arranging the preparation of appropriate documentation with Home Office/Embassies, as appropriate.
- Complete and maintain quality standards for regular support plan and risk assessment reviews, and timely upload of clear and concise case notes.
- Collect and provide information to Senior Advisers and Management as and when required. This will include, obtaining service user feedback in order to further develop and improve the service.
- To ensure compliance with all applicable regulatory requirements, policies and procedures to provide the correct processing of NRM referrals to all who require this service.
- Participate in regular team briefings / meetings / group case study sessions and provide support to other colleagues as and when required.
- Keep up to date with legislation and the impact it may have on service users, and disseminate as appropriate to the team.
- Participate in all mandatory training and training identified in the Supervision & Appraisal process and respond flexibly to provide cover for all other operational activities.
- Undertake any other duties which may be assigned by the MSVC Team Manager.
Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.
- This post is subject to a Disclosure and Barring Service (DBS) check
Therefore the applicant must:
- Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.
- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.
We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job
The client requests no contact from agencies or media sales.
Community Programme Officer
Reports to: UK Programme Manager
Responsible for: Community Volunteers
Hours of Work: 35 hours
Salary: £23,135- £25,500
Duration: 2 Years Fixed-Term Contract
FORWARD is the African women-led organisation working to end violence against women and girls. From female genital mutilation (FGM) and child marriage to domestic and sexual violence, we tackle abuse and discrimination – enabling African women and girls to have the dignity, health and equality they deserve.
At FORWARD, we focus on personal stories and the bigger picture. We support affected women and girls on the ground – bringing together communities, developing skills and knowledge, and nurturing young women leaders of tomorrow. That is why we work strategically to challenge and support decision-makers and practitioners – conducting community research, building partnerships and creating opportunities to transform lives. For over 35 years, FORWARD has been speaking with one voice to safeguard the rights and dignity of African women and girls, wherever they live.
Job Purpose
FORWARD is looking for a dynamic individual, experienced in building relationships with BME community organisations and women, who is a great facilitator and passionate about supporting women affected by multiple forms of abuse to transform their lives and thrive.
Under the direction of the UK Programme Manager you will support the implementation of FORWARD’s community engagement and outreach support projects and programmes through partnership development; community mobilisation and capacity building. The Community Programme Officer will work with African women and girls affected by FGM, domestic abuse and other forms of violence against women and girls (VAWG) to become confident, empowered change makers and leaders. You will provide community- based support for affected African women and minority ethnic communities, enabling them have the dignity, health, wellbeing and safety from violence they deserve for themselves and their children. You will support work of community volunteers and partners.
Application process
As part of the recruitment and selection process FORWARD may undertake DBS (Disclosure & Barring Service) checks where appropriate for all individuals who will work directly with children and vulnerable adults. We are committed to welcoming people from diverse backgrounds, cultures and experiences. oFORWARD considers being female a Genuine Occupational Requirement for this post under the Equality Act 2010.
Closing date: 22nd May 2022- Interviews will be on the 6th and 7th June 2022
To apply for this post please read the Job Description, complete the Application Form and Equal Opportunities Form
Please state this reference in your application: COMMSMA22
We are sorry we are unable to respond to all applications only shortlisted candidates will be contacted. Many thanks for your interest in working with FORWARD.
To apply for this post please read the Job Description, complete the Application Form and Equal Opportunities Form
About Migrant Help:
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
We are currently looking for a Modern Slavery Victim Care Adviser (MSVC Adviser) to join our team on a Fixed Term contract. There will be a potential for the role to be made permanent. The ideal candidate can be based in either Luton or Birmingham area.
We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.
These are some of the benefits we offer:
• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme.
At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
The Role:
The scope of this role is to provide a high‐quality professional support service to victims of human trafficking and modern slavery as part of the Modern Slavery Victim Care Team, ensuring a seamless service to all service users. This includes the provision of support, advice and guidance in addition to providing assistance with the completion of any relevant support applications. There is a requirement that the post‐holder will meet the changing local business needs and will re‐prioritise work as necessary.The post‐holder will work consistently to support the continuous local development of the service; they will ensure that all advisory processes and procedures are followed efficiently, consistently and with professionalism at all times. The post‐holder is expected to contribute to the overall success of the Organisation in accordance with Migrant Help's aims, objectives, vision and values.
Duties and Responsibilities:
- Provide support to victims of human trafficking and modern slavery (known as service users), a directed by the MSVC Team Manager and Senior Adviser/s for the region.
- Manage a complex case load, offering appropriate and bespoke individual support to service users including the arrangement for the provision of necessities, (including accommodation, food, clothing and toiletries) as well as arranging meaningful holistic activities, which may include social events, language classes, orientation briefings, etc.
- Refer service users to specialist agencies and advocate for their needs as necessary, including referrals to support the process of service users being able to obtain employment and affordable housing, where appropriate.
- Arrange the process of supporting service users to return to their country of origin, where appropriate, as well as arranging the preparation of appropriate documentation with Home Office/Embassies, as appropriate.
- Complete and maintain quality standards for regular support plan and risk assessment reviews, and timely upload of clear and concise case notes.
- Collect and provide information to Senior Advisers and Management as and when required. This will include, obtaining service user feedback in order to further develop and improve the service.
- To ensure compliance with all applicable regulatory requirements, policies and procedures to provide the correct processing of NRM referrals to all who require this service.
- Participate in regular team briefings / meetings / group case study sessions and provide support to other colleagues as and when required.
- Keep up to date with legislation and the impact it may have on service users, and disseminate as appropriate to the team.
- Participate in all mandatory training and training identified in the Supervision & Appraisal process and respond flexibly to provide cover for all other operational activities.
- Undertake any other duties which may be assigned by the MSVC Team Manager.
Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.
- This post is subject to a Disclosure and Barring Service (DBS) check
Therefore the applicant must:
- Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.
- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.
The client requests no contact from agencies or media sales.
Farringdon, London with international travel up to 20% annually
The job of a Save the Children's UK Senior Social Protection Adviser is strategic and rewarding.
- Do you have practical and conceptual understanding of social protection in a range of settings, including how it can be leveraged to enhance progress in child outcomes across health, education and child protection?
- Do you have experience of providing effective and high-quality technical advice to large-scale, high profile social protection programmes, ensuring delivery of results?
- Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?
If the answers to these questions are yes, we would love to hear from you!
About Us
We are Save the Children. Together we fight for children every single day so that they can make their mark on the world and build a better future.
We stand side by side with children in the toughest places to be a child. We do whatever it takes to make sure they survive, get protection when they're in danger, and have the chance to learn.
The Save the Children UK Programme Policy and Quality (PPQ) Department's ambition is to ensure Save the Children's programmes are innovative, evidence-based, replicable and high-quality. The department is responsible for leading the thematic development of SCUK programmes, across Hunger and Livelihoods, Health, Education and Child Protection to achieve breakthroughs in the potential for children to survive, learn and be protected. Our social protection work is a part of our Hunger Reduction and Livelihoods portfolio but also engages cross-thematically and with numerous global teams to achieve outcomes across our strategic breakthroughs to achieve child outcomes.
Job Purpose
In this rare and extremely rewarding position you will play a key strategic role in leading the work of Save the Children UK and the wider Save the Children movement on child-sensitive social protection (CSSP) in low- and middle-income countries. The ultimate goal of this area of our work is to help secure increased coverage of effective government social protection programmes that benefit children and their caregivers, such as child and family grants integrated with complementary services, to protect children and their families from monetary poverty and other deprivations, helping realise every child's right to social protection as set out in Article 26 of the UN Convention on the Rights of the Child.
You will be responsible for providing leadership of a shared strategic vision to guide the work of Save the Children UK in the area of CSSP and contribute to the global movement's approach in this area also, expanding our footprint and engagement in CSSP globally.
A key part of this will involve working alongside, mentoring and supporting colleagues in a number of countries that are implementing social protection pilots, developing high quality evidence, building local partnerships with civil society, and providing technical assistance and advocating to governments. Through this you will contribute to building the evidence base of effective approaches through involvement in rigorous evaluations of our programmes and operational research, and work to influence government policies to deliver measurable improvements in child outcomes.
You will also be responsible for further developing our programme portfolio by helping identify and secure new funded opportunities to advance our work in child sensitive social protection. In doing this you will need to be able to understand and articulate the role social protection can play in a wide range of areas, including: improving nutritional outcomes; improving educational attainment; and helping people adapt to the risks posed by climate change and large scale shocks. You will also need to understand the role social protection can play in building a longer-term solution to the needs of people in fragile and conflict affected settings, including the stronger coordination and coherence that needs to be made with humanitarian cash and voucher assistance.
In doing the above you will work closely with a Social Protection Advisor which you will line manage, supporting them to develop new funded work that expands the social protection portfolio and to provide high quality technical assistance to colleagues across the Save the Children movement. You will also work closely with other social protection colleagues throughout the movement, as well as colleagues from various other thematic areas and partnership departments.
Main Accountabilities
Strategic leadership
- Provide technical and strategic leadership to advance Save the Children UK's engagement in CSSP, collaborating with colleagues across Save the Children UK to share evidence and lessons that highlight the vital importance of CSSP as a long-term solution to child poverty.
- Collaborate with other thematic teams (e.g. nutrition, education, food security and livelihoods, humanitarian cash and voucher advisors) to ensure coherence and effectiveness of social protection and to further strengthen cross-thematic links
- Provide leadership to the CSSP sub-team within the Hunger Reduction and Livelihoods Team, facilitating the development of an ambitious but realistic workplan for yourself and the Social Protection Advisor.
- Co-lead Save the Children's movement-wide approach and strategy on CSSP to help strengthen the quality of our work globally and manage sustainable growth in the number of countries where we support and engage with government on CSSP.
- Support country offices to develop realistic but ambitious strategic plans for engaging in CSSP.
Support to programme development & delivery
- Provide high quality technical support to the design and implementation of new and existing CSSP work (e.g. pilot programmes, assessments and studies, technical assistance to government), ensuring they are based on gender-sensitive needs assessments and are in line with Save the Children's Theory of Change, strategies, and international best practices.
- Contribute to the development of programme advocacy strategies and support the delivery of strategic advocacy to government, donors, and other key stakeholders in social protection.
- Support the effective design and implementation of programme monitoring, evaluation, accountability and learning (MEAL) to demonstrate outcomes and incorporate learning into ongoing programme design and implementation.
Management, coaching and capacity-building
- Assist country offices to select and recruit technical staff and provide technical support to technical staff in country offices.
- Provide leadership to the Social Protection Advisor, helping them to deliver high quality outputs as part of the agreed team workplan.
- Support the Social Protection Advisor to build a portfolio of CSSP work enabling them to provide cost recovery for their role through grant funding.
- Provide leadership for the development of global technical capacity within Save the Children on CSSP.
Evidence and learning
- Promote the sharing of best practice, global tools and learning about CSSP work across the Save the Children movement.
- Facilitate the incorporation of findings from monitoring, evaluation and learning and broader global evidence related to social protection into work on CSSP.
- Develop and document effective approaches to advance CSSP based on available evidence and design.
External networking & representation
- Produce high-quality “knowledge products” that demonstrate what works, including lessons from our work, and raising our profile among donors and development partners.
- Nurture and advance a select number of key strategic partnerships on social protection
Person Profile
Experience, Skills and Knowledge
- An internationally recognised qualification at post-graduate level or equivalent in social policy, (development) economics, development studies or a related field.
- A thorough practical and conceptual understanding of social protection in a range of settings, including how it can be leveraged to enhance progress in child outcomes across health, education and child protection.
- A proven ability to provide effective, timely and high-quality technical advice to large-scale, high profile social protection programmes, ensuring delivery of results.
- A strong track record and evidence of successful development and delivery of high-value proposals with strong MEAL approaches and budgets.
- Strong verbal and written communication skills, including demonstrated capacity for influencing high level decision-makers (e.g. government and donors).
- Strong analytical and conceptual skills and the ability to think and plan strategically at a senior level that engages and motivates colleagues.
- Excellent leadership skills with a proven ability to work with colleagues to set a strategic vision, inspire others to support and deliver the vision and secure cross-team/theme engagement for delivery.
- Demonstrable people management and advisory skills, including the ability to guide and influence from a distance, building shared objectives, motivation, and professional development.
- Proven ability to develop strong external networks including developing effective working relationships with senior stakeholders in government agencies, international organisations, donors, academics, and opinion-leaders, including influencing skills.
- A willingness and ability to travel up to 20% of time including at short notice, occasionally to remote and insecure location.
Remote Working:
The majority of SCUK employees are currently working remotely within the UK. Commencing April 2022 we will transition to predominantly remote of working (i.e. a mixture of remote/home and occasional office-based working).
We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
What we do
CHILDREN'S RIGHTS
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The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and facing barriers to social protection.
LAWRS’ Violence Against Women and Girls (VAWG) holistic specialist programme supports Latin American women affected by VAWG (e.g. domestic abuse, sexual violence, harmful practices, trafficking for sexual exploitation and other forms of gender-based violence) into safety and protection and in rebuilding their lives free from violence.
The post holder will have an excellent command of English and Spanish or Portuguese and will be responsible for providing high quality and proactive specialist advice, appropriate support and advocacy for Latin American women and girls 16+ affected by VAWG and any other form of gender-based violence, including harmful practices, ensuring that appropriate service and quality standards, as well as legal requirements, are fulfilled.
This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.
This is a 4 days per week post and eligibility to work 28 hours per week is essential.
*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese. Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.
Please note that we do not accept CVs. If you are interested in this position, please click on How to apply.
Closing date for applications: Sunday 22nd May 2022
Interviews: Week commencing on 30th May 2022
LAWRS' mission is to provide tools for growth to empower Latin American women in the UK to pursue personal and social change. We focus on m... Read more
The client requests no contact from agencies or media sales.