Hr business partner jobs
Job purpose
As part of our new strategy, we aim to grow our income significantly over the next five years. Our current income is £12.4m per year. We have strong and realistic foundations for this aim and a secure base of income from long-term committed funders including Arts Council England, Mohn Westlake Foundation, Waterstones, The Julia Rausing Trust and the Welsh and Northern Ireland governments. These funders enable us to reach children through our flagship programmes, but with a huge amount of new work in development, securing new income from trusts and foundations is a high priority for us.
This is an exciting role at BookTrust that will challenge and provide excellent career development opportunities for the successful candidate. This role will deliver essential stewardship to our growing portfolio of warm trust supporters, engaging with them to provide inspirational impact reporting to secure continued funding. Our new colleague will gain exciting CV enhancing experience through working cross-organisationally to support the reporting of BookTrust’s multi-million-pound Arts Council England grant.
You will support BookTrust to develop its presence in the trust and foundations world, by working to agreed new business targets and contributing to the creation of a high-quality pipeline of new trust and foundation opportunities.
About the postholder
We believe there is considerable potential for this role to significantly increase the number of trusts BookTrust partners with and offers a fantastic opportunity to work across the organisation and develop skills and experience. We want to hear from ambitious fundraisers who want to make their mark and create a lasting difference to the lives of children and families.
Our ideal candidate will be confident and outgoing with experience of personally developing multiple four and five figure funding relationships from trusts and foundations. We are seeking someone with great communication skills who can write with flair to develop compelling applications and reports and speak passionately and articulately about BookTrust’s work to the staff and trustees of trusts and foundations.
Please read the attached Job Description for more info.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a highly organised, detail-driven Business Support Officer to support our team, board, and daily operations. If you thrive in a friendly, flexible, and purpose-led environment, this could be the role for you.
The Business Support Officer will be a key part of Together Active, helping to ensure everything runs smoothly.
You’ll provide essential business, operational, and governance support that allows the team to do their best work. You will also be the go-to person for supporting Board and committee processes, making sure all governance standards are met.
It's all about helping the team thrive in a collaborative,inclusive and creative environment.
Role Outcomes
1.Our Team Feels Supported: The Together Active team can rely on you for administrative support, so they can focus on their core responsibilities while you handle the business support tasks with ease.
2.Organised Board & Committee Meetings: Meetings run smoothly, with all governance needs taken care of, so everything is in place for informed decisionmaking.
3.Effective Processes: Admin and operational tasks are simple, efficient, and help the team work more productively.
4.Compliance assured: Pre-employment checks and HR records for staff and volunteers are completed and updated correctly, ensuring compliance with legal and organisational standards.
5.Event Support and Coordination: Events are planned and executed seamlessly, with all logistics and on-site needs addressed effectively.
What does this mean day to day?
Your duties will tie directly to the outcomes above, and you’ll have plenty of freedom to manage these tasks in a way that works best for you. With guidance from your line manager, you’ll be empowered to find creative solutions.
General Business, Operational, and Administrative Support
·Help with event coordination, from setting up events to liaising with external organisations, and providing on-site support when needed.
·Take care of the daily admin, including scheduling meetings, keeping office supplies stocked, and making sure the office environment runs smoothly.
·Manage Together Active’s inboxes and SharePoint: responding to enquiries and passing messages on to the right team members, and making sure our information is organised and easy to find.
·Work with external partners to make sure we get all the documents we need for projects in a timely manner.
·Assist with team logistics, including travel arrangements, organising team meetings.
·Handle office management tasks, like managing supplier relationships and ordering office equipment.
·Ensure pre-employment checks for new staff and volunteers are completed efficiently.
Board, Committee, and Governance Support
·Provide support for Board and committee meetings, including scheduling, preparing agendas, sending out papers, and taking minutes.
·Keep all governance-related documents, like Board packs and meeting minutes, organised and up to date.
·Coordinate the logistics of Board and committee meetings, making sure everyone’s well-prepared and informed.
·Help prepare reports and documents for the Board to review and make decisions.
We’re committed to building a team that better reflects the communities we work with. That means making equity part of everything we do, including how we recruit,support, and develop our people.
We know we have more to do. Our current team doesn’t yet reflect the diversity we want to see, and we’re actively working to change that. If you identify as disabled, neurodivergent, LGBTQIA+, from a global majority background, or have experienced exclusion in other ways, we especially encourage you to apply.
Every application is assessed on merit. Where candidates are equally qualified, we may use positive action in line with the Equality Act to support candidates from underrepresented backgrounds, particularly in relation to race and disability.
We care about the work, but we care about the people doing it too. We know how demanding system work can be. It requires patience, creativity, and emotional labour. That’s why we’re serious about building a culture that’s rooted in our values of compassion, creativity, inclusivity, and collaboration.
Our team work flexibly, with a mix of home, office, and in-person time across Staffordshire. We focus on outcomes, not hours at a desk. We’ll agree what works best for you and the role together. We’re based in Stafford, but our work takes us all over the county, and candidates will need to be able to work flexibly to support that.
We exist to design out inactivity across Staffordshire and Stoke-on-Trent.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £27,500 – £29,187 per annum
Part time, Permanent (9 - 5 or 10 - 6)
Location: East Croydon (2 days per week in the office)
About the Role
Rape Crisis South London is seeking an experienced, passionate, and professional People & Culture Administrator to join our team.
You will play a vital role in supporting our HR function by managing recruitment, onboarding, payroll administration, and compliance, ensuring that all People & Culture processes run smoothly and effectively.
Reporting to the People & Culture Manager, you will be a key member of the People team, working closely with our frontline services to ensure they have the support and working environment they need to deliver services to survivors.
We are looking for someone with a strong track record in HR processes, excellent organisational skills, and a commitment to fostering a supportive, inclusive workplace.
Key Information
This post is open to female applicants only, as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
To apply, please upload an up-to-date CV and a cover letter (maximum 1,500 words) outlining how you meet the essential and desirable qualifications, skills, and experience.
Interviews will be held on a rolling basis.
Equality & Diversity
RCSL is an equal opportunities employer. We particularly welcome applications from women underrepresented in management and leadership roles within the violence against women and girls movement.
EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. Particularly if you have experience working in diverse background.
Safeguarding and Confidentiality
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding. We welcome candidates in particular who have experience understanding of issues affecting women and girls.
Charity values and ethos
A world free from sexual violence, where survivors are believed, respected, and supported.
Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.
Interview process
Shortlisted candidates will be invited to a one stage interview process:
Stage one: MS Teams
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.
Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development.
Please note: All positions are UK-based and require the right to work in the UK.
If we receive a sufficient number of suitable applications, we reserve the right to close the position before the advertised closing date.
Position: Business Intelligence Impact Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.
This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.
Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required.
With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.
Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recruitment & TUPE Onboarding Coordinator to play a pivotal role in our Recruitment & Onboarding team.
Sounds great, what will I be doing?
In this role, you will support the Recruitment Specialist with reviewing and shortlisting applications, coordinating interviews through the ATS, and ensuring candidates have clear instructions and building access. You'll confirm attendance, track recruitment progress, and publish job adverts in line with branding and compliance standards. Additionally, you will oversee and manage all TUPE onboarding activities, including DBS and Right to Work checks, creating employee records in the HRIS, and verifying TUPE data accuracy. You'll also assist the HR Business Partner with meeting note-taking for TUPE matters, provide ad-hoc administrative support to the Recruitment & Onboarding Manager and wider HR team, and manage the addition of pool workers into Magnit Shift.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
You should have experience conducting DBS and Right to Work checks, along with a solid understanding of applicant tracking systems. A proven ability to deliver an excellent candidate journey and coordinate the recruitment of multiple roles is essential. Strong attention to detail, proactive working habits, and exceptional organizational skills will help you thrive in this role. Additionally, you'll need strong IT capabilities, including proficiency in Excel and Word, and outstanding customer service skills to ensure a positive experience for both candidates and stakeholders.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Are you a commercially minded, senior leader with strong experience in operations, company management, partnership building and income generation?
VDT is seeking an experienced Head of Operations and Business Development to spearhead the implementation of our ambitious new Commercial Strategy, driving growth and expanding income streams.
This is a crucial, high-impact role for someone who thrives on operational excellence, has excellent management skills and a passion for strategy implementation. It is ideal for someone with strong experience in partnership building, negotiating contracts, lead generation and organisational development.
Working closely with the Chief Executive / Artistic Director, the role works collaboratively across the small staff team to deliver the company’s Business Plan, Funding Agreement, Mission and Values. You will identify opportunities, generate new leads and manage the company’s wide range of production, participation and continued professional development programmes. You will grow a new customer base for our online training and E-learning and develop income from within arts academic and social enterprise settings. You will track progress and ensure the company is run in line with best practice.
You might not have worked in the arts or creative industries before. If you have experience as a Business Manager, Operations Director, Executive Director or Senior Producer within or outside of the cultural / charity sector, then you’ll have the core skills we are looking for.
Closing date for applications: Midday Tuesday 6 January 2026
Interview Date: Thursday 15 January 2026 (possible second interview 23 January 2026).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Lead
Free To Fly is a registered charity supporting expectant mothers to leave abusive relationships and protect their unborn babies. Following successful fundraising and network-building in Portsmouth, they have appointed Charisma to support the recruitment of a Charity Lead, to lead and launch their Portsmouth project.
As their first paid employee, the Charity Lead, reporting to the Board of Trustees, will lead the day to day operational, strategic and business functions of the charity. You will be agreeing budgets and managing finances (with support and input from our Board and accountants), recruiting and mentoring volunteer teams, ambassadors, and future paid team members, driving fundraising via corporate partnerships, individual giving, events, and other income streams. With a responsibility for ensuring the charity’s sustainability, growth, and impact you will be the face and voice, representing the charity at meetings, events and in the media.
The successful candidate will be:
- Experienced in charity operations, including finance, HR, marketing, and fundraising, with a strong understanding of policy compliance and development.
- Trauma informed and skilled in safeguarding and survivor support, with experience working sensitively with victims/survivors of abuse and protecting vulnerable adults and children.
- Excellent communicator and networker, able to build strong partnerships and represent the charity with professionalism and empathy.
- Organised, analytical, and self-motivated, with proven leadership ability, high computer literacy (Microsoft 365), and a results-focused, KPI-driven approach.
- Values-led and committed to growth, demonstrating flexibility, reliability, and alignment with the charity’s ethos and commitment to continuous development.
You will be based in Portsmouth, willing to travel and work occasional unsociable hours, with your own vehicle covered by business use insurance. This is a home-based role, and it is essential that you can work in a private working space with secure WIFI.
An Enhanced DBS check is also required (exempt under the Rehabilitation of Offenders Act 1974).
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV including full work history, and supporting statement.
Please note: If you are passionate about Free to Fly’s mission and believe you have the right skills to carry out this role although you do not meet all the essential criteria, but you feel that you satisfy the majority of these, please do apply. Please include a recognition of the areas where you are aware that you do not meet the criteria in your supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Please note that in accordance with paragraph 1 of Schedule 9 to the Equality Act 2010, this role within the charity is subject to an occupational requirement to recruit only an individual who is biologically female, due to the specific nature of the duties involved.
Location: Portsmouth (Home based)
Closing date: 14th December 2025
Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance.
Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.
We are excited by our future.
About this role
The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.
In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.
We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.
This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.
Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.
Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.
Main duties and responsibilities
Systems
- Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations.
- Support the wider team with IT, including general skill development, leading the Google Space system.
- Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations.
Finance
- Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit.
- Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget.
- Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation.
- Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
- Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors.
- Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
- Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
- Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.
HR
- Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture.
- Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks.
- Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
- Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff.
- Regularly review and keep the Staff Handbook up to date.
- Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.
Administration & Governance
- Manage and maintain databases and our Google Drive system.
- Ensure compliance with GDPR and adherence to our child safeguarding and protection policy.
- Maintain insurance renewals, tracking and filing.
- Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors.
- Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
- Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation.
Strategic insight
- Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with.
Other areas
- Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity.
- Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role.
Personal Specification
Essential
- Minimum of 7 years’ experience of operations in a small/medium charity context.
- Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
- Self-motivated, with an ability to motivate and energise others.
- High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
- Excellent communication, both oral and written.
- The ability to thrive and adapt in a fast-paced, creative and impact-driven culture.
- Strong administrative skills with a high level of attention to detail.
- Experience in creating user-friendly tools and processes to support project and quality management.
- Experience using Google Suite, with strong Excel skills.
- Tech savvy – ability to learn new tech tools efficiently.
- Experience coordinating others.
- Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity
- Strong personal alignment with the mission, vision and values of EduSpots.
Highly desirable
- Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
- Experience complying and strong familiarity with UK charity regulations and requirements.
- Experience preparing budgets and financial reports for donors/grants.
- Experience of working in a cross-cultural team.
- Experience of working with an international charity would be advantageous.
Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January.
The client requests no contact from agencies or media sales.
People Operations Manager
Fauna & Flora
Salary band: £39,640 - £45,000 FTE per annum
Permanent, full-time (37.5 hours per week, Monday-Friday)
Hybrid working: Minimum 3 days/week in Cambridge office
Excellent benefits including 25 days annual leave, 8% pension contribution, and life insurance
Are you an experienced HR operations professional looking to make a global impact in a purpose-driven organisation?
Charity People are proud to be partnering with Fauna & Flora, the world's oldest international wildlife conservation organisation, to recruit a People Operations Manager. Fauna & Flora works to protect the diversity of life on Earth, partnering with local conservation organisations across the globe to save nature together. Their approach is practical, sustainable, and rooted in collaboration.
With over 600 staff across 20 jurisdictions, including 200 UK-based employees, Fauna & Flora is at the forefront of global conservation. Their Cambridge-based People Team is collaborative, supportive, and committed to delivering high-quality HR services across the organisation.
About the Role
Reporting to the People Director, the People Operations Manager will lead the development and delivery of people processes, systems, and administration. You'll manage the global HRIS (HiBob), oversee UK and international payroll, support UK pension and benefits, and ensure compliance with employment and immigration law.
You'll also manage the organisation's UK business sponsorship licence, contribute to strategic HR projects, and provide high-quality reporting and insights to internal stakeholders. While your primary focus will be UK operations, you'll also collaborate with country offices globally to improve efficiency and consistency.
Key Responsibilities
* Oversee payroll processing and benefits administration
* Manage HRIS and implement new systems/modules
* Ensure compliance with UK employment and immigration law
* Lead on business sponsorship duties (SMS Level 1 User)
* Support recruitment, onboarding, and induction
* Line manage the People Administrator
* Maintain HR policies, risk register, and reporting
* Contribute to global HR projects and continuous improvement
About You
We're looking for someone with substantial experience in HR operations, systems, and compliance. You'll be confident managing payroll, benefits, and HRIS platforms, and have a strong understanding of UK employment law. You'll be methodical, detail-oriented, and able to build effective relationships across teams and geographies.
* Proven experience in people operations and HRIS management
* Strong knowledge of payroll, pensions, and employment law
* Excellent communication, data analysis, and organisational skills
* Experience managing or mentoring staff
* Commitment to diversity, inclusion, and Fauna & Flora's mission
* Experience in international or charity settings (desirable)
How to Apply
The application process is CV and a Supporting Statement.
This will be a 2-stage interview process in-person/online, there will also be a timed 30-minute task.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Charity People have partnered with Coeliac UK, to help recruit their next Chief Finance and Operations Officer.
Advising and supporting people for nearly 60 years, Coeliac UK are seen as the global experts in the patient experience of coeliac disease. You will be responsible for leading all our Finance and Compliance requirements as well as our Central Operations functions (HR, Facilities, IT, and Programme Office).
As part of the senior leadership team, you will share responsibility for delivering the new strategy agreed with the Board and work closely with your team to drive an effective organisation. If you enjoy leading transformation, whilst ensuring quality of delivery across functions, this is the role for you. In return you will be joining as the Charity develop the way they work in order to achieve their new strategy - investing in people, technology and research to make life better for people affected by coeliac disease and ultimately find a cure.
Salary: circa £82,000-£87,000 per annum
Contract: 35 hours per week, Permanent
Hybrid: Office based in High Wycombe and you will be required to go to the office at least twice a week
Key duties and responsibilities will include:
- Work alongside the CEO and Senior Management Team (SMT) to develop and implement the Charity's strategy and business plans including setting and managing budgets, targets and outputs and reviewing progress against these.
- Develop and implement the strategy and business plans for Finance & Compliance and Central Operations (IT, HR, Facilities and Programme Office)
- Manage annual and 2-year strategic business planning to produce effective budgets and forecasts for approval by the Board of Trustees
- Lead the Programme Office that leads on standardised project tools, processes and operating practices, providing oversight of cross-functional activities and resource planning across the Charity
- Manage the implementation and maintenance of strong strategic and operational financial planning processes and controls to safeguard the Charity's finances
- Lead the Finance & Compliance and Central Operations teams to deliver against plans and work efficiently and effectively
- Oversee the development, recording, storage and updating of the Charity's Standard Operating Practices
- Develop relationships with relevant suppliers and lead on procurement, contract review and supplier cost effectiveness projects
- Lead the drive for cost efficiency throughout the Charity
- Understand the effects and implications of relevant government and Charity Commission policies, legislation and directives and develop effective strategies to integrate them within the Charity
- Ensure appropriate levels of insurances are in place to fully capture the needs of the Charity and reduce financial risk appropriately
- Provide the SMT, CEO and Trustees with regular and timely financial and operational reporting and insights that clearly identify opportunities and gaps and inform key decisions, planning processes and policies
- Work with Budget Holders to develop their financial understanding and ownership of individual budgets
- Oversee the effective management of financial resources to achieve the best possible ROI, delivering against the charity's objects
- Work with the Trustees to ensure the charity's investments are in line with the investment policies and ethos of the charity, and effectively deployed and properly managed
- Oversee the day-to-day financial and operational management of the Charity, including budgeting, monitoring, risk management and GDPR
- Provide strategic oversight and guidance to internal and external HR resource
- Line manage, and work alongside, the HR Manager to ensure that relevant HR policies are in place and adhered to
- Provide leadership, guidance and advice on all HR matters including employment law issues
- Work with the HR Manager, CEO and SMT to strategically plan the HR resource requirements for each department and oversee the appointment of new staff
- Prepare salary forecasts to demonstrate affordability and sustainability of staffing structures required
Candidates applying for this role must have the following:
- Strong understanding of charity governance and Charity Commission requirements
- A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA)
- Experience of working in the charity sector with a good understanding of the charities SORP
- Senior level financial leadership and operational management experience
- Experience preparing and presenting financial and management accounts and reports.
- Experience of operational delivery in Central Operations functions
- Working knowledge of best practice programme management
- Supportive leader able to develop staff competencies
- High levels of literacy and digitally savvy
- Motivated, co-operative team player
Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality.
This role will be closing on 10th December, 2025
1st Stage interview 15th or 16th December 2025
2nd Stage interview in person 6th of 7th January, 2026
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You:
· You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.
· You have a strong track record of developing, motivating, and supporting both staff and volunteers.
· You have the ability to manage a wide range of operations – including health and safety, policy compliance, quality, governance, contracts, and contractor oversight – to support service delivery across the Centre’s diverse functions.
·You are experienced in building and maintaining effective organisational systems.
·You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.
· You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgement are essential.
· You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.
Key Responsibilities and accountabilities:
· Be directly responsible for ensuring the effective and efficient day-to-day functioning of the centre including the management of the Brazelton Centre UK premises and IT, where applicable.
· Understand the legal and reporting obligations of the Brazelton Centre UK as a registered Charitable Incorporated Organisation (CIO) and be responsible for ensuring the Centre meets these obligations including for example filing of annual accounts.
· Work with the Board of Trustees, Director, fundraising colleagues and partner organisations to increase voluntary income to the Centre to fund and trial innovative new services and research opportunities in line with our strategy
·Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team.
·Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function.
·Manage HR systems ensuring all records are maintained accurately and comply with GDPR.
·Day to day line management of a number of the Brazelton Centre staff including the development of objectives, work plans and monitoring ongoing performance, the management of annual leave and sickness and absence monitoring.
·Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning.
·Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives
·Manage grievances and disciplinary actions in accordance with policy.
·Lead on delivery of annual training plan and annual appraisal process.
·Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment.
·Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment
Support the planning and further development of the Brazelton Centre UK, working to continually extend the reach of our existing NBO and NBAS courses.
·Work with the Director and Board of Trustees, to develop and implement the Brazelton Centre UK’s long-term strategy, and be responsible for the development and delivery of the supporting business plan.
In line with our strategy, where relevant, support the Director to seek new projects, research and funding opportunities related to the aims of the Centre
Promote the activities of the Brazelton Centre UK in enabling the highest standards of service delivery
As required support the Director with engaging with the appropriate resources and media to promote and develop services offered by the Brazelton Centre UK.
General
This job description describes the major responsibilities and accountabilities associated with the post of Operational Manager.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Operational Manager are excluded simply because they are not itemised.Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.
The Operational Manager is a key advocate for The Brazelton Centre and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation.
Applicants must have the legal right to work in the UK and be able to provide evidence of this.
Candidates should also submit the names and contact details of at least two referees, one of whom must be their most recent employer. (We can include an optional third reference if preferred.)
The start date will be agreed upon with the successful candidate, but we are aiming for a start date of 1 March 2026.
Closing date for Application submission is 12th December 2025 and Interview date will be in person in Cambridge on the 15th January 2026.
For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with the Cotswolds Dogs and Cats Home (CDCH) to recruit its new Chief Operating Officer (COO).
The CDCH has been providing care and support to vulnerable animals in our community for over 80 years. We work across Gloucestershire and support over 1,000 animals each year living in our community. We find wonderful families for pets who need a new home and provide access to veterinary treatment for pets living with financially vulnerable families through our subsidised veterinary clinics, ensuring no animal suffers because of cost.
As COO, you will:
- Oversee operations, including the CDCH centre, retail and fundraising as well as project delivery, finance, human resources, IT, customer service, and facilities.
- Translate the Board’s strategic vision into actionable plans and upgrade daily procedures.
- Lead a high-performing team.
If you are inspired and excited by what CDCH does, we’d love to hear from you.
Job title: Chief Operating Officer
Salary: Up to £75,000 p.a.
Location: Gloucestershire
Employment term: Permanent / Full Time
Please review the Recruitment Pack for further information about CDCH, the COO position and for details on how to apply.
Closing date for applications: 9am, Monday 5th January 2026
Both CDCH and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership.
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for an Advocate to join our team over in Shetland. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
This is an exciting opportunity for an Advocate to join and shape this service covering Shetland Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them under Scottish legislation. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; Midnight on 17th December 2025 however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Executive Officer
We’re looking for an experienced and inspiring leader, with significant experience at senior executive level, to become the new Chief Executive (CEO).
Are you a strategic thinker who can accelerate the charity's impact and deliver on its mission while navigating the evolving policy backdrop?
If you are a natural leader who will continue to build on the strength of our high performing team, then we would love to hear from you!
Position: Chief Executive (CEO)
Location: remote and will require you to have a safe and secure space to work from home. There will be frequent travel within Britain, including overnight stays.
Hours: 37.5 per week
Contract: Permanent
Salary: £74,624 per annum
Benefits Include: 25 days holiday, plus Christmas day through to New Year’s Day paid, plus 6 days of floating holidays (in lieu of public holidays). Flexible approach to hours of work. Pension contribution of 3%, one-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices, monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices.
Closing Date: 9am Wednesday 10th December 2025. We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified.
Online interviews will be held on Monday, 5th January 2026.
In-person interviews will be held in London on Monday, 12th January 2026.
All shortlisted candidates will be contacted by Wednesday 17th December 2025. If you have not heard from us by this date, please accept our thanks for applying and assume that you were not shortlisted on this occasion.
Job offers will be subject to two satisfactory references and proof of right to work in the UK.
About the Role
Reporting to the board, the CEO holds key relationships with the board of trustees and 18 employees, exerting an influential and expert thought-leadership presence with key partners across the environmental sector from NGOs and practitioners to policy makers. You will be confident and proactive in engaging with new and existing major donors and funders.
Key areas of responsibility include:
- Strategic Leadership
- Operations
- Human Resources
- Finance and Fundraising
- Governance
- Policy
About You
You will thrive in environments that are dynamic, fast-paced, collegiate and ambitious, and be able to demonstrate experience of inspiring and motivating internal and external teams through periods of growth and change
We are looking for a leader who has energy, passion and commitment for the role, a person aligned with the charity’s values and inspired by its values, mission and vision.
You will have experience of:
- Working at senior executive level, preferably having run an organisation before as Executive Director, Chief Executive or equivalent, in the charity, conservation or environmental sectors.
- Working collaboratively and effectively with teams and boards of trustees.
- Identifying, cultivating and maintaining productive relationships with a range of stakeholders and partners, from government bodies to community organisations to potential and existing donors.
- Developing, implementing, monitoring and evaluating strategic and operational plans.
- Proven ability to inspire, lead and motivate teams to achieve strategic goals, fostering a strong culture of collaboration.
- Building an inclusive intercultural environment where staff of all backgrounds and abilities can thrive.
To apply please upload a 2pp CV and 1pp covering letter explaining your interest and suitability for the role. Please note, we can only accept candidates with the right to work in the UK.
About the Organisation
Join a nature restoration charity, restoring beavers to regenerate our landscapes. Beavers were once a common and influential part of the British countryside, and as such, the team wants to reconnect people to this part of our heritage. We provide practical solutions to help people co-exist with beavers. We influence legislation that rebuilds ecosystems and strengthens our resilience in this ecological and climate crisis.
Our small charity is run by a small but committed team with a diverse skill set and extensive experience in beaver ecology and restoration. Across Scotland, England and Wales, our decentralised structure keeps us close to the communities we support and ensures the work we do is effective and sustainable.
We actively encourage applications from people of all backgrounds, especially those underrepresented in the environmental sector including people of colour, disabled people, those from low-income backgrounds, LGBTQIA+ communities and all other protected characteristics.
You may have experience in roles including CEO, Chief Exec, Chief Executive Officer, COO, CFO, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive Officer, Managing Director, Head of. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location - West London. Hybrid role up to two days per week can be working from home. At least three days per week on site.
Reporting to Co-Heads of Casework
Hours - 35 hours per week Monday to Friday
We have two roles available - one is permanent and the other is a three year contract.
The post holder would be responsible for:
* Providing specialist advice and advocacy service to the homeless guests of our services, which include Partner Day Centres and Night Shelters throughout the winter season.
* Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
* Attending appointments with guest occassionally when needed
* Referring and signposting guests to accommodation providers, health service and other relevant internal and external support services, as necessary.
* Maintaining good communication with the Managers of our partnered Drop In Centres, Glass Door colleagues and local statutory and non-statutory services.
* Attending meetings with the Casework team, external service providers and partner organisations when required.
* Collating statistics and outcome measurements of the casework servicce for both internal and external use.
* Maintaining a well organised and easily accessible administration system for the casework programme in line with relevant legislation (eg GDPR)
* Managing a small casework budget
* Undertaking any other duties as required by the charity.
Person Specification
Essential:
* At least one years experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
* Empathic attitude to homeless and vulnerably housed people
* Up to date knowledge of the welfare issues and legislation affecting homeless people
* Knowledge of relevant support services available to homeless people, particularly in West London
* Confident approach to and experience of, dealing with challenging behaviour
* Ability to maintain good relationships with colleagues and external service providers
* Highly organised with strong time management skills
* Ability to keep clear and up to date case records
* Experienced and competent in MS Office packages
* Ability to work independently and take the initiative to make important decisions.
* Flexible and supportive team member with excellent communication skills
* Ability to adhere to and implement Health & Safety, HR and operational policies
* Understanding of and commitment to Equal Opportunities
* For night shelter caseworkers, willingness to work a minimum of one evening per week
* This post will require an enhanced DBS check prior and during employment.
Desirable
* Ability to speak Polish, Romanian or other Eastern European languages
* Experience of working alongside volunteers
Other
* Ability to work flexibly and at various sites, as required
* Eligibility to work in the UK
* To be able to adhere and work within Glass Door’s safeguarding policy and procedures
* To participate in meetings, supervision meetings and in any trainings as required
* To be responsible for own’s professional development
The client requests no contact from agencies or media sales.


