Hr business partner jobs

 Job Title: Research and Impact Lead

Contract type: Full time, 12 months maternity cover with the potential to extend

Salary: £46-£53,000 per year (depending on experience) 

Location: Hybrid with a minimum of 8 office days per month in either our London or Leeds office. The post will require some UK travel for project work and events, particularly around the North of England

BookTrust is the UK’s largest children’s reading charity. Each year we reach over 1.4 million children and families across England, Wales and Northern Ireland. We work with every local authority, delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Our work is rooted in the belief that every child, especially those from low income or vulnerable family backgrounds, deserves the chance to enjoy reading and all the lifelong benefits it brings.  

Job Summary

The Research and Impact Lead role brings scope for collaboration and creativity working closely with BookTrust colleagues, our partners and families, as part of a team of research and impact specialists. In this role we are looking for an experienced and motivated mixed methods researcher and evaluator, with excellent partnership, collaboration and communication skills. The role is likely to suit someone with experience of taking overall accountability for delivery of research and evaluation projects. We are seeking candidates with previous experience of place-based learning and evaluation or strong skills that would be transferable to this context, alongside a strong interest in developing expertise in place-based learning and evaluation.

We will provide excellent opportunities for the postholder to further develop their research, leadership and partnership skills in support of a fast changing, purpose driven national charity. We offer a flexible and supportive working environment and provide on-the-job learning and formal training.

Application

Please apply using the BookTrust Vacancies website, where you can attach a copy of your CV along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides. Please also answer this question in your cover letter:

BookTrust is setting up a new place-based pilot to develop a sustainable, place-led model for support which seeks to deepen impact and reach families in greatest need within a particular community. What are some of the principles of good place-based learning and evaluation that BookTrust should incorporate into this work?

Please also attach one or two examples of research, evaluation or learning outputs (reports, presentations etc) you have produced and also specify if you are applying to be based from our Leeds of London office.

Closing date: 14th November

Interviews: Interviews will be in two stages - 1st stage interviews will be on w/c 24th November, via Teams   

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Location: Home based however this is a national role and will require travel to all EF sites

Hours: 37.5 hours per week

Salary: £76,000 per annum

About us

Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.

We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.

We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living. Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change. The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.

About the role

This is a pivotal leadership role, supporting the Chief Executive and Board with organisational development, risk oversight, and the consistent delivery of high-quality, person-centred services.

This executive leadership role shapes the strategic direction of Emerging Futures, overseeing HR, Quality, Safeguarding, and Performance functions. It drives organisational strategy across people, culture, innovation, and service delivery, ensuring alignment with the charity’s values and sector trends in substance misuse and homelessness.

Key responsibilities include leading HR strategy—covering recruitment, workforce development, staff wellbeing, inclusion, and compliance—and overseeing quality assurance, clinical governance, and safeguarding to ensure robust risk management and continuous improvement.

The role also leads the development of outcome measurement frameworks, promotes data-driven decision-making, and collaborates with operational leaders to support service innovation and performance. Externally, it represents the organisation in strategic forums and partnerships, while internally fostering integration and supporting cross-functional initiatives.

This role is home based, however as you are leading remote teams across the country, very regular travel to EF sites/offices will be required.

About you

You will have proven senior leadership experience in HR (ideally at Head of HR or Director level) in the voluntary, housing, health, or social care sector. You should also have:

• Level 7 CIPD Advanced Diploma in Strategic People Management or equivalent, plus relevant experience
• Strategic understanding of workforce, service delivery, and governance issues in substance use, homelessness, or complex needs sectors
• Demonstrated success in embedding quality and assurance frameworks across complex, dispersed services.
• Strong knowledge of safeguarding, regulatory compliance, risk management, and performance improvement frameworks.
• Track record of driving organisational culture change and operational excellence.
• Excellent interpersonal, influencing, and stakeholder engagement skills, including Board-level reporting.

Key Dates

Application deadline: 10 November 2025

Anticipated interview dates are to be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Title: People and Data Reward Officer

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £34,093.64 per annum (Inclusive of £3,000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Fixed Term Contract (12 months) 

Hours: 37.5 hours per week

Are you passionate about making a difference through data and people focused initiatives? Refuge is looking for a People Data and Reward Officer to join our People and Culture team.

In this varied role, you’ll report to the People Data and Reward Manager and play a key part in ensuring the smooth and accurate delivery of our monthly payroll, annual pay awards, and employee benefits. You’ll also contribute to the ongoing development and upgrading of our HR systems, alongside providing quality and timely data.

In this role, you will be delivering a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.

You will also be delivering accurate and timely processing of the monthly payroll including the implementation of the annual pay award and employee benefits. The post holder will also be responsible for supporting broader team activities associated with the development of the HR system and pay and reward strategies.

Job Closing Date: 09:00am 25 November 2025

Interview Date: 5 December 2025

Resourcing Business Partner | Permanent | Birmingham | £44,000 - £46,000 + Benefits

For Europe's largest infrastructure project, we're recruiting a permanent Resourcing Business Partner. This role will manage end-to-end recruitment activities for a designated directorate including requirements gathering, briefings with hiring managers, setting timelines and milestones, preparing and posting adverts, managing agency briefings, reviewing applications, sitting on interview panels, and then the management of offers and the onboarding administration.

This role will suit someone proactive, and resilient to ambiguity and change, with either an agency or in-house background.

Main Duties:

• Campaign Management: partnering and advising stakeholders on end-to-end recruitment processes including interviews and assessments
• Creating and posting engaging adverts across platforms
• Managing and reporting on campaign metrics and MI, updating the ATS accurately
• Candidate and Manager Experience: Briefing with hiring managers and agency suppliers and partner with managers on skillsets required, route to market, assessments and milestones
• Fully manage end-to-end recruitment activity and administration
• Maintain contact with candidates throughout the campaign (including CV review, interview, and feedback) to ensure a positive experience
• Manage the candidate offer process, maintaining effective communication through offer acceptance, onboarding and notice period
• Ensure a smooth transition from recruitment process into the new starter processes
• Actively promote and embed DEI across your work.

Person Specification:

• Track record of end-to-end recruitment processes
• Track record of delivering high volume recruitment across multi-disciplines
• Experience of ATS and data manipulation tools including Excel
• Comfortable in both a partnering / delivery and administration focused role
• Knowledge of DEI practices in recruitment
• Excellent administrative, collaborative and prioritization ability

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Are you a collaborative leader with the vision and passion to help our charity grow and become stronger, more resilient, and sustainable? 

We’re looking for an exceptional leader to join Community Action Redbridge as our new Operations Director – a pivotal role at the heart of our organisation. 

With an income of just under £1 million and a diverse portfolio of new and established grant-funded programmes, we’re entering a period oftransformation, with ambitious plans to grow our impact and strengthen our organisational resilience. 

We’re now seeking a dynamic and forward-thinking Operations Director to help drive this momentum – leading the way in reimagining how we work to enhance efficiency and effectiveness, and embedding a culture of shared  leadership, continuous learning, and improvement. 

You will be a natural collaborator and a strong communicator, able to build trusted relationships with colleagues, partners, and stakeholders alike. In this role, you’ll ensure that our operations run smoothly and effectively – aligningsystems and processes with our strategic goals while ensuring compliance with relevant legislation and regulations. 

You’ll provide strategic leadership and operational oversight across our core functions, including: 

• Finance 

• Human resources 

• Digital and communications 

• Risk and compliance 

As a key member of our Senior Leadership Team, you’ll work closely with the CEO, Board of Trustees, partners, and colleagues to bring our vision to life, drive forward our strategic priorities, and foster a working culture where people feel valued, supported, and empowered to do their best work. 

Please note that this role can be offered on a hybrid basis, with a minimum of three days per week in the office. As an organisation rooted in community, we believe that regular in-office presence is important to foster collaboration, connection and team cohesion. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. 

At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. 

We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. Can you describe a time when you provided strategic oversight across several functions? How did you align systems and processes to organisational goals, and what impact did this have on efficiency, resilience, or impact? 

2. Tell us about a time you led significant organisational change, for example, improving systems, embedding digital innovation, or redesigning processes. How did you bring people with you on the journey and ensure improvements were sustained? 

3. Please give one example that illustrates your ability to oversee financial management. Include aspects such as planning, monitoring, reporting, and ensuring compliance, and explain how you reviewed budgets, analysed expenditure, identified financial risks or opportunities, and used this to support strategic decision-making and long-term sustainability. 

4. Community Action Redbridge is driven by values of shifting power, collaborating, learning, and seeing the bigger picture. How have you demonstrated inclusive and values-led leadership in previous roles, and how would you foster an empowering and collaborative learning culture in this role? 

We encourage early applications, as interviews will be held on a rolling basis. The vacancy may close early if a suitable candidate is appointed. 

ER Case Investigator | Interim | £450 per day (Umbrella) | Birmingham | 4 months +

For the largest infrastructure project in Europe, we are recruiting an interim ER Case Investigator. Reporting to the ER Lead and working alongside the ER Business Partners, the ER Case Investigator will take ownership of the investigation of complex workplace issues and gather evidence via interviews and data analysis to establish facts, and ensure fair, thorough and impartial outcomes. The ER Case Investigator is a key role, and a trusted point of contact when situations - such as misconduct, grievances, and appeals escalate. The ER Case Investigator will conduct robust, detailed, and professional investigations, ensuring they are aligned with employment law and company policy.

Main Duties:

• Lead impartial investigations into ER matters including misconduct, grievances, harassment, discrimination, and disciplinaries
• Gather evidence via interviews, documentation and analysis - presenting findings clearly and accurately
• Partner HR, Managers, Legal, and Counter Fraud to ensure cases are handled consistently
• Advise leaders on outcomes and next steps - balancing legal compliance with a people - centric approach
• Maintain meticulous records, ensuring processes meet regulatory and bast-practice standards
• Attend Employment Tribunals as required
• Support the wider HR continuous improvement initiatives surrounding ER, training and culture

Person Specification:

• Proven experience in ER, with direct experience in investigations
• Strong knowledge of employment law and best practice ER processes
• First-class communication and interviewing skills
• Keen eye for detail, and strong data analysis skills
• A calm demeanour is essential for this role, as is the ability to handle sensitive and complex issues.

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Oxfam is a global movement of people working together to end the injustice of poverty.

Do you have a commercial outlook based on experience developing and securing six and seven figure charity?

Are you a proactive, creative, and strategic thinker - able to spot opportunities, generate new initiatives and build momentum to progress them?

Do you have a dynamic, resilient and self-motivated approach, able to drive forward new business opportunities and move a pipeline of prospects through the partnership process?

If the answer is yes, then we would like to hear from you.

The Role:

To establish new, multi-year, high value partnerships with companies which deliver in line with Oxfam’s mission. The position will be primarily responsible for generating new business leads, developing and delivering compelling pitches and proposals, and progressing a portfolio of prospective new corporate partners to secure income, impact and influence. The role will work across a breadth of corporate partnership engagements, networking and collaborating with contacts in community investment, sustainability, brand partnerships and HR teams and in corporate foundations.

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

• A commercial outlook based on experience developing and securing six and seven figure charity – corporate partnerships in a commercial or charity setting. 
• A proactive, creative, and strategic thinker - able to spot opportunities, generate new initiatives and build momentum to progress them.
• A dynamic, resilient and self-motivated approach, able to drive forward new business opportunities and move a pipeline of prospects through the partnership process. 
• A confident communicator with the ability to develop and deliver presentations to a range of audiences in an inspiring and engaging way. 
• Excellent written communication skills with the ability to produce clear and persuasive proposals and reports.
• Strong negotiation and relationship building skills, including listening, questioning, building rapport and understanding the needs and values of individuals and organisations.
• Self-aware, able to understand how your presence and skills are received by others in different environments and alter your approach to deliver the best outcome.
• Knowledge and understanding of approaches to corporate fundraising, cause-related marketing, corporate social responsibility and corporate foundations.

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all Oxfam has to offer here.

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.

How to apply:

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Our values and commitment to safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

About us

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.

People Adviser – Employee Relations

We are seeking a supportive and confident People Adviser with solid employee relations experience to help managers and staff navigate HR issues fairly, consistently, and in line with best practice.

Position: People Adviser – ER
Salary: £35,000 to £40,000 per annum
Location: Remote with occasional travel
Hours: Full time, 37 hours per week
Contract: Permanent

Closing Date: 30th November 2025
Interview date: Week commencing 8 December 2025

About the role

This is a hands on role providing first line HR advice and support across the organisation. You will be a trusted point of contact for staff and managers, helping them resolve people issues with confidence while ensuring policies are applied fairly.

You will also support the People Partner and Business Partner with employee relations casework, HR administration, policy compliance, and general queries. Your guidance will help managers lead well, improve consistency, and strengthen staff engagement.

Key responsibilities include:

• Providing first line HR advice to managers and employees
• Supporting employee relations cases including performance, disciplinary and grievance matters
• Ensuring HR policies are applied fairly and consistently
• Managing HR administration including contracts, changes, absence records and exit interviews
• Maintaining accurate HR documentation and records
• Supporting policy review and implementation
• Contributing to employee engagement and wellbeing activities
• Helping identify training needs and supporting HR related training
• Managing HR data and preparing reports
• Supporting wider HR projects and continuous improvement

About you

You will be approachable, clear and supportive, confident providing advice and building trust with staff at all levels.

Essential skills and experience:

• Experience providing HR advice and HR administration support
• Knowledge of UK employment law and HR best practice
• Experience handling employee relations cases
• Strong interpersonal and communication skills
• CIPD Level 3 or equivalent experience
• Strong attention to detail and organisational skills
• Able to handle confidential information with discretion
• Comfortable using HR systems and Microsoft Office

Desirable:

• Experience in the charity, health or social care sector
• Working towards CIPD Level 5
• BSL skills or willingness to learn

About the organisation

You will be joining a specialist national charity supporting the health and wellbeing of deaf people across the UK. Services include care, therapy, advocacy, domestic abuse support, and children and young people’s services. Their work is delivered by deaf people for deaf people in British Sign Language, and they are recognised as one of the largest disabled people’s organisations in the UK.

To Apply

You will be redirected to our client’s website to complete an online application for this role, there is also a BSL video translation of the job description.

Other roles you may have experience of could include HR Officer, HR Advisor, HR Administrator, People Officer, People Advisor, HR Coordinator, Employee Relations Administrator. #INDNFP

Location: Bradford or Peterborough, Hybrid, 2-3 days a week with travel as required for team meetings.
Salary: £58,242 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm.

A place to make a difference

We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.

We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.

If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

Join Our Award-Winning People Team as Reward Manager

Are you ready to shape the future of reward and recognition in an organisation with a strong social purpose? This is an exciting opportunity to join our award-winning People, Culture and Development team, where we’ve just launched our Framework for Fairness and are pushing even further to enhance retention, wellbeing, and recognition.

As Reward Manager, you’ll lead on creating fair, transparent, and values-led reward practices that make a real difference for colleagues. You’ll manage pensions projects, influence external partners to secure the best reward offering, and drive continuous improvement across pay frameworks and benefits. Your work will directly support our Head of Organisational Development & Culture in delivering initiatives that champion wellbeing and recognition, ensuring Accent remains a great place to work.

This future-focused role is perfect for someone who understands pensions, is passionate about colleague experience, and thrives on collaboration. You’ll use data-driven insights to inform decisions, support pay gap reporting and ensure quality assurance on pay practices. By aligning reward with our core values (Smart, Driven, Caring, Inclusive) you’ll help us deliver meaningful benefits that support engagement, performance, and our EVP.

If you want to be part of a team that’s shaping fairness, driving innovation, and making a tangible impact on people’s lives, this is your chance.

Salary

The spot salary for the Reward Manager role is £58,242 per annum for those who meet all role requirements. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.

About you

• CIPD qualification (Level 5 or above) or equivalent experience.
• Proven experience in reward, compensation and benefits management, or a related HR role.
• Strong knowledge of reward strategy, pay benchmarking, and job evaluation frameworks.
• Extensive experience of managing pension administration.
• Sound understanding of employment and pension legislation.
• Experience in managing pay review and reward cycles, including modelling and governance.
• Excellent analytical skills with the ability to interpret and communicate complex data clearly.
• Skilled in stakeholder management, with the ability to influence and build trust at all levels.

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: Week commencing 24th November via Teams.

Stage 2: A Place to Show Your Strengths
You’ll deliver a presentation to the interview panel, have your final behavioural and scenario-based interview which will be focused on how you apply your knowledge to real-life situations and have the opportunity to meet some of the wider People team. You'll be asked to complete a Congruity Questionnaire in advance.

Planned date: 4th December at our Head Office in Bradford.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – a cash health plan, car leasing scheme, retail & gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Compensation and Benefits Manager, Reward and Recognition Lead, Reward Specialist, Pay and Benefits Manager, Total Rewards Manager, Remuneration Manager, Reward Business Partner, Compensation Analyst, HR Reward Consultant, HR analytics, CIPD Level 5 / Level 7, Employment legislation, HR policy and compliance, Reward frameworks, People, Culture and Development

REF-224 908

Join Lepra as our Operations Lead!
We’re looking for a proactive and organised individual to help keep our charity running smoothly behind the scenes. As our Operations Lead, you’ll play a hands-on role managing day-to-day office operations, facilities, HR and recruitment admin, and IT coordination. This is a varied and rewarding position at the heart of a small, friendly team, where your work will directly support our mission to end leprosy and lymphatic filariasis and promote inclusion and wellbeing worldwide.

Background

Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.

Job Context

The Operations Lead will play a key role in ensuring the smooth and efficient day-to-day running of Lepra’s UK operations. This includes managing office and facilities logistics, supporting key operational projects (such as the upcoming office move), and coordinating internal processes across HR, IT, governance, and finance systems.

The postholder will act as a central point of contact for operational queries, ensuring organisational effectiveness and compliance with internal procedures and policies.

Job Purpose

To support the Finance and Operations team which includes the HR and IT functions as well as coordinating the upcoming office move and facilities operations.

Working Relationships

You will report into the Senior Manager – HR, Operations & IT

Working with all of Lepra UK on all matters regarding HR, Operations and IT.

Close working links and collaboration with the Finance & Operations team consisting of Finance & Operations Director, Finance Manager, Senior Manager HR, Ops &IT, and Finance & Administration lead.

Key Responsibilities

Operational Management

Oversee day-to-day office operations, including facilities, supplies, and logistics.

Act as the main point of contact for tenants, contractors, and the Facilities Management company.

Coordinate the upcoming office relocation project, ensuring timelines, budgets, and communications are effectively managed.

Support post, office bookings, and workspace coordination.

Maintain a safe and compliant working environment (Fire Marshal responsibilities, health & safety checks).

Systems and Process Support

Oversee and maintain efficient administrative systems and processes across HR, finance, and IT functions.

Support CRM data management, donation logging, and reporting processes.

Liaise with the IT provider to ensure smooth onboarding/offboarding and equipment setup for staff.

Human Resources and Team Support

Coordinate onboarding and induction processes for new starters, including training and IT setup.

Assist with staff travel and accommodation bookings and logistical arrangements for Trustees or visitors.

Support recruitment administration, including posting adverts and liaising with partner organisations and universities.

Project and Governance Support

Support internal operational improvement initiatives and help embed good governance and compliance practices.

Provide administrative support for internal audits, policy reviews, and Board-related tasks as required.

General

Provide cross-cover for colleagues within the Finance & Operations team during periods of absence.

Undertake any other reasonable duties to support the smooth running of the organisation.

Person Specification

Qualifications

Essential

· Qualification in operations, business administration, HR, or finance.

· Degree-level qualification or equivalent professional experience in business administration, management, finance, or a related field.

Desirable

· CIPD Level 3 and above

· AAT Level 3-4

Knowledge & Experience

Essential

· At least two years’ experience in operations, office management, administration, HR, or finance support.

· Experience coordinating multiple workstreams or projects.

· Familiarity with HR systems, CRM databases, or finance software.

· Awareness of facilities management and/or health and safety responsibilities.

· Experience in contributing to continuous improvement, operational efficiency, or process redesign initiatives.

· Demonstrated ability to manage multiple priorities, coordinate cross-team processes, and maintain strong attention to detail.

· Confident user of Microsoft Office and other business systems, with the ability to learn new software quickly.

· Proven experience in supporting organisational policies and compliance (e.g., GDPR, health and safety, or HR procedures).

Desirable

· Experience working in the charity or non-profit sector or a small/medium-sized organisation.

· Experience of working in a diverse and multicultural environment

· Experience of bias-free recruitment

Skills, Attitudes and Personal Qualities

Essential

· Highly organised with strong attention to detail.

· Excellent communication and coordination skills.

· Confident using IT systems and learning new software.

· Proactive and adaptable, with the ability to multitask and problem-solve.

· Collaborative team player who shares Lepra’s values and commitment to inclusion.

About the role

This is an exciting opportunity to lead the launch and development of Imprinted, Imperial College Union’s brand-new Temp Staff Agency. Designed to provide flexible and meaningful employment opportunities for Imperial students, the agency will serve both internal departments and external clients, enhancing the student experience while supporting the Union’s commercial strategy.

As Temp Agency Manager, you will be responsible for building and managing a high-performing student workforce, ensuring operational excellence, and driving business growth. You’ll play a pivotal role in shaping the agency’s culture, systems, and reputation, working collaboratively across the College and Union to deliver a professional, inclusive, and commercially sustainable service.

This is a self-starting and rewarding role for someone with strong operational, people, and business development skills, who is passionate about student success and service innovation.

What you would be doing

You will lead the day-to-day operations of the Temp Agency, overseeing recruitment, training, placement, and welfare of a large student workforce. You’ll manage relationships with internal and external clients, ensuring high-quality service delivery and compliance with employment regulations. You’ll also be responsible for financial oversight, performance monitoring, and strategic growth, including expanding the agency’s reach during student vacation periods.

Key responsibilities include:

Operational Management

• Lead daily operations and service delivery across internal and external clients
• Develop systems for onboarding, placement, compliance, and reporting
• Ensure efficient workforce deployment and policy compliance
• Collaborate with departments to forecast staffing needs

Workforce Management

• Recruit and manage 200–300 student staff
• Deliver induction, training, and development programmes
• Foster a positive and inclusive working culture
• Oversee scheduling and resolve staffing issues

Client & Stakeholder Management

• Serve as main contact for clients and partners
• Maintain strong relationships and conduct service reviews
• Negotiate contracts and represent the agency externally

Business Development

• Implement growth strategies and identify new opportunities
• Expand client base during vacation periods
• Collaborate with Marketing to promote the agency
• Monitor market trends and contribute to commercial strategy

Financial & Performance Management

• Manage a £1M annual budget
• Track KPIs and produce reports for senior stakeholders
• Ensure competitive pricing and financial sustainability

Please see Job description for full outline of duties.

What we are looking for

We’re seeking a proactive and experienced manager with a passion for student development and operational excellence. You’ll be a confident communicator, skilled in managing people, processes, and partnerships, with a strong commercial mindset and commitment to inclusion.

• Relevant qualification or equivalent experience in recruitment, HR, operations, or business management
• Employment law or compliance training/qualification
• Proven experience managing a temp agency or large casual workforce
• Experience handling high-volume placements and multiple clients
• Strong commercial acumen and business development experience
• Financial and performance management expertise
• Knowledge of employment law, safeguarding, and agency best practice
• Ability to manage competing priorities in a fast-paced environment
• Analytical skills to monitor performance and identify trends
• Commitment to equality, diversity, and inclusion

Please see Person Specification in Job Description for full outline of duties.

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page.

Further information

To apply for the role please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

Should you require any further details on the role please contact the People team inbox listed on the job page.

Closing date: 9 November 2025

Interviews expected to take place week commencing 17 November 2025

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

Senior Finance Business Partner: £85,000 - £92,000 | Birmingham | Hybrid

For Europe's largest infrastructure project, we are recruiting a Senior Finance Business Partner to drive accountability and focus on cost control for the Corporate Services Directorate. This is a key role measuring and reporting on financial performance and promoting effective decision-making of direct and indirect costs. Reporting to the Head of Finance Business Partnering and providing oversight, control and direction to a team of up to 4 Finance Business Partners, this role is key in ensuring the financial targets and value for money are met.

Main Duties:

• Manage, and develop the Finance Business Partner team to embed and drive a cost control and productivity focused culture across the directorate
• Lead the business case development process - reviewing and challenging funding requests to ensure they represent value for money
• Support business performance management, enabling senior executives to effectively manage their budgets
• Manage a diverse range of stakeholder groups with competing priorities and deliver tactical productivity initiatives across business areas
• Interpret and provide insightful analysis from management reports to enable effective decision-making processes across the senior management team
• Oversee the month-end financial close, preparing accounts, completing monthly analysis, variance analysis and assurance of reporting packs
• Support the business through annual business planning and budgeting. Provide quarterly re-forecasts working with non-finance executives
• Submit cash flows for business areas to supporting funding requirements
• Identify and implement process improvements, and drive the adoption of consistent reporting and financial processes across the finance business partnering, commercia and programme teams
• Provide first-class business partnering support to the business, reviewing and challenging forecasts and variances

Person Specification:

• Qualified accountant with strong experience of leading and managing finance business partnering teams
• Experience leading annual business planning and budget setting processes in complex, matrix managed organisations - ideally infrastructure programmes.
• Strong skills in business partnering key executive level stakeholder groups including planning, procurement, contract management and HR teams.
• Ability to critically review and challenge forecasts, assessing affordability, value for money and the impact om programme delivery

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

About You:

· You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.

· You have a strong track record of developing, motivating, and supporting both staff and volunteers.

· You have the ability to manage a wide range of operations – including health and safety, policy compliance, quality, governance, contracts, and contractor oversight – to support service delivery across the Centre’s diverse functions.

·You are experienced in building and maintaining effective organisational systems.

·You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.

· You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgement are essential.

· You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.

 Key Responsibilities and accountabilities:                

· Be directly responsible for ensuring the effective and efficient day-to-day functioning of the centre including the management of the Brazelton Centre UK premises and IT, where applicable.

· Understand the legal and reporting obligations of the Brazelton Centre UK as a registered Charitable Incorporated Organisation (CIO) and be responsible for ensuring the Centre meets these obligations including for example filing of annual accounts.

· Work with the Board of Trustees, Director, fundraising colleagues and partner organisations to increase voluntary income to the Centre to fund and trial innovative new services and research opportunities in line with our strategy

·Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team. 

·Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function. 

·Manage HR systems ensuring all records are maintained accurately and comply with GDPR.

·Day to day line management of a number of the Brazelton Centre staff including the development of objectives, work plans and monitoring ongoing performance, the management of annual leave and sickness and absence monitoring.

·Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning. 

·Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives 

·Manage grievances and disciplinary actions in accordance with policy. 

·Lead on delivery of annual training plan and annual appraisal process. 

·Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment. 

·Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment

Support the planning and further development of the Brazelton Centre UK, working to continually extend the reach of our existing NBO and NBAS courses.

·Work with the Director and Board of Trustees, to develop and implement the Brazelton Centre UK’s long-term strategy, and be responsible for the development and delivery of the supporting business plan.

In line with our strategy, where relevant, support the Director to seek new projects, research and funding opportunities related to the aims of the Centre

Promote the activities of the Brazelton Centre UK in enabling the highest standards of service delivery

As required support the Director with engaging with the appropriate resources and media to promote and develop services offered by the Brazelton Centre UK.

 General

This job description describes the major responsibilities and accountabilities associated with the post of Operational Manager.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Operational Manager are excluded simply because they are not itemised.Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.

The Operational Manager is a key advocate for The Brazelton Centre and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation. 

Applicants must have the legal right to work in the UK and be able to provide evidence of this.

Candidates should also submit the names and contact details of at least two referees, one of whom must be their most recent employer. (We can include an optional third reference if preferred.)

The start date will be agreed upon with the successful candidate, but we are aiming for a start date of 1 March 2026.

Closing date for Application submission is 12th December 2025 and Interview date will be in person in Cambridge on the 15th January 2026. 

For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.