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Alexander Devine Children’s Hospice Service is looking for an inspirational and experienced Director of Care to provide strategic, clinical and operational leadership across our medical, clinical and holistic care services.

This is a pivotal role within our organisation. Reporting to the CEO and working closely with the Board of Trustees and Senior Leadership Team, you will be responsible for ensuring that children, young people and their families receive the highest quality, safe and compassionate care.

You will have the opportunity to shape the future direction of our care services at an exciting time in the development of Alexander Devine.

The role

As Director of Care, you will have overall responsibility for the leadership, management, quality and performance of our care services.

You will:

• Provide strong, visible and inspirational clinical leadership across all care services.
• Lead the strategic development of our medical, clinical and holistic care provision.
• Ensure services are safe, effective, evidence-based, family-centred and responsive to the needs of the children and families we support.
• Act as Joint Registered Manager with the Care Quality Commission.
• Provide strategic oversight of clinical governance, quality assurance, risk management, safeguarding and compliance.
• Ensure we are prepared for CQC and other regulatory requirements and that learning from incidents, complaints, audits and research drives continuous improvement.
• Lead and support a highly skilled multidisciplinary Care Team, encouraging a culture of reflection, development, innovation and excellence.
• Work with the CEO and wider Senior Leadership Team to deliver the charity's strategic plan and manage resources effectively.
• Develop strong relationships with Integrated Care Boards (ICBs) and support the development and management of commissioned services.
• Represent Alexander Devine locally and nationally, contributing to the wider development of children's palliative care.
• Champion the voice of children, young people and their families, ensuring their experience informs the ongoing development of our services.

About you

We are looking for an exceptional clinical leader who combines strategic vision with strong operational management and a genuine passion for children's palliative care.

You will be a registered nurse with significant experience in paediatric palliative care and senior-level leadership experience. You will have a strong understanding of clinical governance, CQC requirements, PSIRF and safeguarding, together with experience of leading service development and change.

You will bring:

• NMC registration as a Children's or Adult Nurse.
• Significant experience of palliative paediatric nursing.
• Senior-level experience of management, strategic thinking and service development.
• Experience of CQC compliance, clinical governance, PSIRF and safeguarding.
• Strong financial and budgetary understanding.
• Excellent communication skills and the confidence to communicate complex and sensitive information to a wide range of audiences.
• The ability to interpret data and use evidence to inform strategic and operational decisions.
• Excellent networking and partnership-building skills.
• A Master's-level qualification in a relevant health or leadership subject is desirable.

Most importantly, you will be an inspirational, resilient and motivational leader who can engage people, build confidence and create a culture where staff are empowered to deliver their very best.

Why Alexander Devine?

This is a rare opportunity to join a growing children's hospice charity and play a leading role in shaping the future of our services.

At Alexander Devine, our values are at the heart of everything we do: determined, empowering, valuing others, integrity, nurture and empathy. We are looking for a leader who genuinely shares these values and can translate them into meaningful action for children, families, staff and volunteers.

You will have the opportunity to work alongside a committed Senior Leadership Team, an experienced clinical team and a passionate wider charity, while building strong relationships with partners across health, social care and the children's palliative care sector.

If you are an ambitious and compassionate clinical leader who wants to make a lasting difference to children and families, we would love to hear from you.

Please note: The successful candidate will be required to undertake an Enhanced DBS check.

Do you want to help shape the future of homelessness services while working for a leading charity?

This post is offered as a 12 month fixed term contract, or secondment for internal candidates.

We are offering an exciting opportunity for an experienced and dynamic Service Development Manager to lead transformational change and support the successful mobilisation, delivery, and continuous improvement of our pan-London specialist rough sleeping services, including migrant support services.

Working closely with the Head of Specialist Rough Sleeping Services, you will play a key role in establishing and developing three Greater London Authority (GLA) contracts: London Navigators, MAPS, and the Crisis Prevention and Response Service (CPRS).

Working as Service Development Manager you will support services through periods of growth and transition, helping to ensure operational readiness, embed new ways of working, and deliver against contractual objectives. Key responsibilities will include:

• Lead the mobilisation and ongoing development of specialist rough sleeping services, ensuring a smooth transition from contract award to delivery.
• Support managers and teams through periods of growth and change, embedding new processes, systems, and ways of working.
• Work closely with HR colleagues on workforce planning, staff engagement, consultations, onboarding, and training.
• Monitor risks, performance, and quality; producing reports and insights to support decision making and contractual delivery.
• Build and maintain effective partnerships with commissioners, local authorities, health partners, voluntary sector organisations, and internal teams.
• Strengthen referral pathways, support co-production with people who have lived experience of homelessness, and deliver training to promote high-quality service delivery.
• Supporting engagement and client co-production activities with people who have lived experience of homelessness to inform service development.
• Deliver training and workshops to colleagues to support development in homelessness legislation, prevention strategies, safeguarding, and service delivery expectations.

Where you’ll be working

In this post you will be required to travel across the region to visit services, teams and partners. There will be opportunities for home working up to 3 days per week dependent on the needs of the region.

What we’re looking for

This role is a great fit if you enjoy leading change, improving services, and helping teams deliver the best possible support for people experiencing homelessness and rough sleeping.

You'll thrive in a complex environment, be organised, practical, and comfortable managing several priorities at once . You can build positive working relationships, bring people together around shared goals, and turn ideas into action.

Whether working independently or alongside others, you'll be motivated to make services work better and improving outcomes for the people we support.

• Proven experience leading or supporting mobilisation, implementation, setting up, improving, or developing services.
• Experience overseeing change management programmes, with understanding of how to support teams through change and work alongside HR during periods of transition.
• Experience working in homelessness, housing, social care, health, public sector, or commissioned service environments.
• Strong project management and organisational skills and the ability to manage competing priorities.
• Strong stakeholder engagement and partnership-building skills with a variety of people including commissioners and external agencies.
• Effective analytical skills with the ability to translate data into actionable insight and meaningful reporting.
• Clear communication skills, including writing reports and presenting information to different audiences.
• Experience creating training, guidance, or resources that help people develop and improve.
• Experience establishing and monitoring KPIs, performance frameworks, and quality standards and continuous improvement.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 22 September 2026

Interview and assessments on: week commencing 28 September 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

Why Join Us?

This is an opportunity to influence the future direction of homelessness services across London, lead meaningful transformation, and work alongside passionate colleagues and partners to improve outcomes for people experiencing rough sleeping and homelessness.

You'll play a central role in ensuring services are mobilised effectively, deliver measurable impact, and continue to evolve in response to the needs of the communities we serve.

Job Title: Relationship Manager (East Scotland)

Location: Home-based covering the East of Scotland, preferably living in or near Edinburgh. Candidates should ideally reside in this area and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.

Hours: 35 hrs per week

Contract type: Permanent

Salary: £33,108 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• A successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities

• Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters.

• You will have a growth mindset and are solution focused. You can manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers.

• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

Key dates:

Applications by Sunday 27th September. 1st stage interviews on 7th or 9th October (online) and Second interviews on 15th or 16th October (in person in Edinburgh)

How to apply:

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team

We anonymise applications until interview stage to ensure an equitable hiring process. We understand that some applicants may choose to use AI tools such as ChatGPT to support their application. If you do, please make sure your responses reflect your own voice, experience and motivation for joining us.

We’re looking to get to know you, so the strongest applications are those that are authentic, personal and demonstrate your unique skills, experience, and knowledge. Relying heavily on AI-generated content can sometimes overlook key requirements in the job description and may reduce how effectively your application comes across.

Head of Service – Reddo

Reddo is looking for an ambitious and entrepreneurial Head of Service to lead our next stage of growth.

This is an exciting opportunity for an experienced children’s services leader who can combine strong operational management with a commercial and entrepreneurial mindset.

You will work closely with the Managing Director and leadership team to:

• Lead and strengthen day-to-day service delivery

• Develop our team, systems and processes

• Drive quality, safeguarding and performance

• Build strong relationships with local authority commissioners

• Support new business and the mobilisation of new contracts

• Help shape Reddo’s future growth and development

We are looking for someone with experience in children’s social care and local authority commissioning, strong leadership and commercial awareness, and a genuine passion for building and improving services.

If you are ready to make a real impact and help shape the next chapter of Reddo, we would love to hear from you.

Please see the attached job description for full details.

• Job title: Registered Manager (Internal job title: Operations Manager)
• Location:  Argyll and Bute, West of Scotland
• Contract: Permanent
• Salary: £49,142.17
• Hours: Full-time (37.5 hours per week)  
• Transport requirements: Full UK driving licence and access to a car/vehicle.
• Qualifications: At least SCQF Level 9 health and social care and Level 10 leadership and management, or a Registered Managers Award - or working towards

Be the Inspiration Behind Great Teams
Lead. Influence. Transform.

At Affinity Trust, we support people with learning disabilities, autism, mental health, physical disabilities, and other complex needs to live their lives as independently as possible.

This is an exciting leadership opportunity to lead and develop a team of managers across a variety of locations. You will oversee supported living, and outreach locations, helping to ensure people receive high-quality, person-centred support that reflects their individual goals, strengths, and aspirations.

The people we support are at the heart of everything we do, and this role offers a real opportunity to make a positive difference in their lives and communities.

As the Registered Manager, you will be working closely with the Divisional Director, support teams, and local authorities, to shape and grow our locations across the west of Scotland. Join us and play a key role in supporting people to live their lives their way.

What You'll Bring
To succeed in this role, you'll be a passionate and values-driven leader who can:

• Deliver safe, high-quality, person-centred support across multiple services
• Lead with compassion and integrity, creating a culture where people feel valued, respected, and empowered
• Inspire and develop strong leadership teams, keeping the people we support at the centre of every decision
• Champion choice, independence, and positive outcomes
• Drive service quality, performance, and continuous improvement
• Manage budgets effectively and ensure financial sustainability
• Ensure compliance with all regulatory and quality standards
• Participate in the on-call rota as the Registered Manager across your services
• Build and maintain strong relationships with people we support, families, colleagues, commissioners, and professional partners

Our Values

We work together | We have courage | We give our best | People are at the heart of everything we do

We're Looking for Someone Who Is:

• An inspiring leader who brings out the best in others
• Skilled at managing operations while staying true to their values
• Passionate about coaching, developing, and empowering teams
• A confident change leader who embraces opportunities to improve and innovate
• Calm, resilient, and solutions-focused when faced with challenges
• Hands-on, approachable, and visible in their leadership style
• Committed to delivering outstanding support and achieving positive outcomes

We’re waiting to hear from you

Ready to Make a Difference?
This is more than a management role. It's an opportunity to shape services, develop future leaders, and make a genuine impact on the lives of the people we support every day.

If you're ready to lead with purpose, inspire others, and help build great services, we'd love to hear from you.

Apply today and be part of something meaningful.

Benefits That Work for You
Choose from a range of benefits designed to support your wellbeing, finances, and lifestyle:

• Wagestream: Access your pay as you earn it, plus coaching, vouchers, discounts, and cashback
• Blue Light Card: We’ll cover your membership for discounts at shops and restaurants
• Simplyhealth: Fully funded health plans with 24/7 GP access and cash back on prescriptions, dental, opticians, and more
• Buy & Sell Annual Leave: Flexible leave options twice a year.
• Pension & Life Assurance: Automatic enrolment in our Scottish Widows pension and Life Assurance schemes.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!

Every grant you win becomes someone's first conversation in English, their first step into a job interview, their first time speaking up at a housing tribunal.

English for Action (EFA) is looking for a Partnerships Manager to grow the funding that powers our free, participatory ESOL classes for around 400 migrants across London. Our classes don't just teach English, they build the confidence and collective power people need to organise around housing and employment rights.

About the role

Working closely with our Fundraising Lead, you'll take real ownership of relationships with trusts, foundations and corporate funders, while helping shape how we diversify our income going forward. This is a role with genuine scope to bring your own ideas and see them through, not just execute someone else's plan.

You will:
- Write compelling grant applications, funding proposals and reports that win and retain funding
- Research and build a realistic pipeline of trusts, liveries and corporate foundations
- Develop and maintain strong relationships with existing donors and prospects
- Contribute to EFA's fundraising strategy, including newer income streams such as statutory, corporate, individual giving, membership and events
- Liaise with our Executive Team, Hub Leads and Project Managers so funding proposals stay grounded in what's actually happening in our classrooms and communities
- Maintain accurate donor and grant records on Donorfy, and support monitoring and evaluation of project outcomes

About you

You don't need a degree, and you're not expected to tick every box, nobody does. We're looking for someone with a track record of successful grant writing, strong research and relationship-building skills, and the organisation to manage multiple funding deadlines at once. Knowledge of the UK charity sector and UK trusts and foundations is essential; experience with public sector or EU education funding is a bonus.

If you have lived experience of migration and/or learning English as an additional language, we'd love to hear from you and how you'd like to draw on it in this role.

About EFA

English for Action provides free, participatory, empowering ESOL classes for migrants in London, spaces where students build community and organise collectively around issues like employment and housing rights. We're a national centre of good practice for a radical, participatory approach to ESOL, and we share this approach through training, research and partnerships. We're a team of 11 staff, a wider team of volunteers, and 7 trustees, run through shared leadership rather than a CEO, decisions are made collaboratively, and we aim for our structure to reflect that.

What we offer

- 22.5 hours (3 days) a week, mostly remote, with just monthly in-person meetings in London
- 28 days' annual leave (pro rata) after probation, plus bank holidays, plus a full week's paid closure over Christmas
- 6% matched pension contribution
- Enhanced sick pay, and enhanced maternity/paternity/adoption/shared parental leave
- Wellbeing allowance and full entitlement to leave for sickness, including mental ill-health
- A genuinely flat, non-hierarchical culture with collaborative decision-making on strategy and practice
- Tech and cycle scheme, and actively encouraged continuous personal development

Equal opportunities

EFA particularly encourages applications from people of colour, who are currently underrepresented at EFA and across the charity sector, and from people who have experienced moving to the UK or have English as an additional language. Where two or more candidates are of equal merit, priority may be given to a candidate from a less well-represented group. Please let us know about any access or other requirements we can accommodate.

Closing date: 11.59pm, Wednesday 30th September 2026
Skills test: w/c 5th October 2026 (writing and budgeting)
Interviews: Friday 9th / 16th October 2026

Questions before applying? Email Gina Rodriguez (HR Lead)

The Vacancy

This exciting role combines supporting the management of Methodist historic places of worship and other spaces across Britain with interpretation and audience development. The Methodist Heritage Officer will advocate for Methodist Heritage, contribute to delivering the Methodist Heritage Strategy 2026-2032 and work towards our historic spaces being sustainable, welcoming and engaging. For example, you will aim to develop and promote a compelling and integrated missional visitor offer with our museums, and resource the pilgrimage opportunities offered by our historic chapels.

About You

We are seeking an experienced Christian heritage professional, who is passionate about the development of Methodist Heritage and its use as a tool to deliver contemporary Christian mission. You will work with our four nationally accredited museums, but also with our many other heritage sites and historic chapels. Working with the expert volunteers in the Methodist Heritage Committee and teams at our heritage sites, as well as Connexional (national) staff team colleagues in archives, property and communications, for example, you will be someone who can ensure coordinated best practice for the Church in heritage management in relation to historic properties, advise on collection care and develop engaging interpretation and outreach.

This role has an occupational requirement to be a practicing Christian in accordance with the Equality Act 2010.

We are also open to considering remote/homeworking arrangements (salary may vary accordingly).

If you meet most of the requirements, we encourage you to apply; transferable skills and experience will also be taken into consideration.

Disclosure and Barring Service

An enhanced DBS disclosure is required for this position.  The Methodist Church will cover the associated costs.

Informal Enquiries

For an informal conversation about the role, please contact Jo Hibbard, Director of Heritage & Art .

For questions or reasonable adjustments during the recruitment process, please email HR Team.

Key Dates

Closing Date for Applications: 1 October 2026

Interviews (on-site in London): 12 October 2026

Please note: We reserve the right to close this advert early if sufficient applications are received. 

About Picker
Picker is an Oxford-based charity with an international reputation for measuring and improving patient, service user and staff experience. Our mission is to make person-centred health and social care a reality for everyone. We work with NHS organisations, government bodies, charities and healthcare providers in the UK and internationally.

About the role
The Communications Officer plays a key role in raising Picker's profile, reputation and influence by delivering engaging communications across a range of channels. Working as part of the Platform Services team, you will help communicate Picker's research, impact and expertise to a wide range of audiences, including healthcare leaders, policymakers, researchers and the public.

You will lead the day-to-day management of Picker's website and social media channels, create high-quality content including blogs, case studies, newsletters and press releases, and support the delivery of marketing campaigns for key projects, events and publications. You'll also work closely with colleagues across the organisation and external partners to ensure Picker's work reaches and engages the right audiences.

This is an exciting opportunity for a creative and proactive communications professional who enjoys combining excellent writing skills with digital marketing, website management and audience engagement to help improve health and social care.

Skills and experience
We are looking for someone with:

• Experience working in a communications, marketing or related role.
• Excellent writing and editing skills, with experience producing content for a range of audiences and channels.
• Experience creating content such as blogs, case studies, newsletters, website copy and social media posts.
• Experience managing and developing websites, ensuring content is accurate, accessible and engaging.
• Experience using social media platforms to build engagement and develop online communities.
• Strong organisational skills, with the ability to manage multiple priorities and work to deadlines.
• Excellent communication and relationship-building skills, with the ability to work effectively with colleagues, stakeholders and external partners.
• A degree (or equivalent professional experience) in a relevant discipline.

Experience using tools such as Canva, Google Analytics, Google Ads or marketing automation software would be advantageous, as would an interest in healthcare quality and person-centred care.

If you're passionate about communicating ideas that make a difference and want to help promote work that improves people's experiences of health and care, we'd love to hear from you.

As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent &

Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.

Reporting to the Head of Organisational Change, you'll provide project and consultancy support across the Organisational Change and Talent & Leadership teams. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.

You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting, project evaluations and wider Talent & Organisational Development programmes and events.

About You

As our ideal candidate, you'll have:

• Knowledge of consulting skills, project management and organisational change principles.
• Experience managing multiple projects and supporting organisational change, development or design initiatives.
• Experience working within a Learning, Talent or Organisational Development environment.
• Strong stakeholder engagement, facilitation and influencing skills, with the ability to build effective relationships at all levels.
• Excellent written communication, presentation and organisational skills, with strong attention to detail.
• Strong analytical, research and problem-solving skills, with the ability to use insight and data to inform decision-making.
• A proactive, solutions-focused approach, with the confidence to take initiative and embrace new ways of working.
• The ability to apply behavioural insight to support people development and organisational change.
• Strong IT skills, including Microsoft Word, Excel and PowerPoint.

A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.

If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.

Working arrangements

This is a project-specific fixed-term contract for 9-12 months, created to deliver the change and communications for our strategic programme to transform BHF into a skills-powered organisation.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Belonging at BHF

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.

To hear from our people, check out Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Benefits and development

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

The interview process may take place in-person or virtually via MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey. 
 
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

Head of Operations 

Bath | c.£47,000 – £49,000 | Full-time | Permanent

Are you an experienced operational leader who enjoys bringing people, processes and systems together to make an organisation work better?

We’re working with a fantastic Bath-based education charity to recruit a new Head of Operations at an exciting point in its development.

This is a broad and influential role, overseeing the organisation’s central operations across finance, facilities, data and insight, and administration. You’ll manage a team of experienced functional leads and create the effective ‘engine room’ that allows the wider organisation to focus on delivering for its beneficiaries.

The role

Reporting directly to the Chief Executive, you’ll take responsibility for the smooth and effective running of central operations, with a particular focus on finance and financial planning, alongside organisational resilience, risk, compliance and continuous improvement.

Your responsibilities will include:

· Leading and developing a multi-disciplinary operations team

· Overseeing the finance function, including financial management, reporting and compliance

· Leading the annual budgeting, financial planning and resource allocation process

· Overseeing facilities, infrastructure, data and central administration

· Leading on operational risk, business continuity and regulatory compliance

· Improving systems, processes and ways of working across the organisation

· Supporting annual planning, organisational development and strategic delivery

· Working closely with the Chief Executive, senior leadership team and Trustees

· Managing relationships with external consultants, suppliers and other key partners

· Helping build a collaborative, effective and continuously improving organisational culture

The role has significant breadth, but you don’t need to be a technical specialist in every area. We’re looking for someone with the judgement to know when to lead directly, when to draw on the expertise within their team and when external support is required.

About you 

This could suit someone from an operations, finance or facilities background who has progressed into broader organisational leadership.

You’ll need significant experience of managing across multiple functions, alongside a track record of leading teams and improving systems and processes.

You should also be comfortable overseeing budgets and financial processes, managing risk and compliance, and working with external suppliers or professional advisers. Experience within a charity, education, membership or other mission-driven environment would be particularly valuable.

Most importantly, we’re looking for a practical and solutions-focused leader who enjoys bringing different functions together. Someone who can see the bigger picture but is equally comfortable getting involved when needed, building strong relationships and maintaining momentum through change.

This is a new role within an organisation already midway through an ambitious development programme, so there is a genuine opportunity to influence how the organisation operates in the future.

Salary: c.£47,000 – £49,000
Location: Bath – predominantly campus-based with some flexibility for remote working
Contract: Permanent
Hours: Full-time

Closing date: 21st September 2026

If you’re looking for a broad leadership role where you can make a tangible difference to how a values-led organisation works, we’d love to hear from you.

About School of Hard Knocks

School of Hard Knocks (SOHK) is one of the UK’s leading education charities, working in 29 secondary schools across England, Scotland, and Wales. Using rugby as a key delivery tool, we support young people who are struggling to engage in early secondary education - often because of anxiety, low confidence, disrupted home lives, or behavioural challenges rooted in trauma. For many of the children we support, life has already brought more hardship than most adults experience in a lifetime. Our purpose is clear: to help young people facing complex challenges break the cycle and move towards a safer, stronger, more hopeful future.

The SOHK Schools Programme is a two-year intervention working with cohorts of around 20 pupils from Year 7 through to Year 9. Pupils are selected by the school and are typically among the hardest to reach young people. Each week, we deliver half a day of rugby training and classroom sessions built around our 3Cs framework, covering topics such as growth mindset, goal setting, and decision-making, alongside monthly one-to-one sessions with every pupil. The programme’s impact is evaluated by SOHK staff, teachers, parents, and the pupils themselves.

90% of our participants report feeling more confident and more engaged with school after taking part, with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme.

Since 2023, SOHK has been proud to partner with Impetus, a charity that invests in and supports organisations helping young people from disadvantaged backgrounds succeed. This partnership combines investment with strategic and organisational development support, helping to strengthen our impact and set SOHK up for sustainable growth.

We are proud to be delivering long-term programmes that meaningfully reach hundreds of young people each year - but the societal need is vast. Our ambitious four-year strategic plan targets growth, aiming to bring our impactful programme to hundreds more young people each year.

“Despite the usual challenges that every education or sport for development charity faces, School of Hard Knocks really is unique. It is not so much what we deliver at a programme level (which is of course brilliant) but who we are as a team. If you are a values-led leader and love the idea of ‘team’, then School of Hard Knocks is the place for you.”

- Ken Cowen, Founder and outgoing CEO

The Role

The CEO is the public face and leader of SOHK, responsible for the overall strategic direction, vision, and management of the charity - ensuring SOHK meets its mission and strategic objectives while maintaining strong relationships with Trustees, staff, supporters, and the wider SOHK community. We’re looking for a mission-driven charity leader and effective fundraiser, capable of building a sustainable growth model.

Strategy and Direction

● Be the face and voice of the charity - its principal ambassador

● Lead the development and periodic review of SOHK’s strategy with the Trustees and Senior Management Team

● Translate the 2026-30 strategy into organisational priorities, plans, and goals

● Ensure safeguarding, wellbeing, and the lived experience of young people remain central to every decision and growth plan

Programme Delivery, Quality and Impact

● Hold a high bar for programme quality and outcomes for young people

● Line-manage and support the Director of Programmes, working with delivery teams and partners to build a world-class, evidence-based intervention

● Ensure SOHK can evidence the impact of its programmes, with insights feeding back into constant improvement

Income Generation, Fundraising and External Relations

● Lead income generation across trusts and foundations, corporate partnerships, individual giving, and challenges and events

● Line-manage and support the Head of Fundraising in executing a comprehensive fundraising strategy

● Hold senior relationships with funders and partners, building SOHK’s brand, reputation, and profile

Leading People, Culture and Operations

● Build and lead a high-performing Senior Management Team

● Foster a positive, inclusive, high-performing culture aligned with SOHK’s values

● Line-manage and support the Director of Finance & Operations, ensuring operational excellence

Governance and the Board

● Act as the primary link between the organisation and the Trustees

● Attend all Trustee meetings (held quarterly) and provide timely, accurate reporting

● Ensure compliance with all legal, regulatory, and Charity Commission requirements

About You

Essential

● Proven senior leadership experience in the charity, education, youth, or social impact sector - whether as CEO or as part of an executive team - including working directly with a Board of Trustees

● Demonstrated success in building or significantly growing an organisation, programme, or initiative

● A collaborative and values-led leadership style, with the ability to inspire trust, hold people to account, and build high-performing teams

● Strong track record of income generation, including securing significant funding from trusts, foundations, corporates, or major donors

● Experience of financial oversight, budgeting, and organisational planning at a senior level

● Strategic thinker, able to translate vision into clear plans and delivery

● Strong relationship-builder and communicator, confident with a wide range of stakeholders

Desirable

● Previous charity CEO experience - a bonus, but not essential; we know brilliant candidates come from a wide range of backgrounds

● Direct classroom, youth work, or education leadership experience

● Knowledge of the UK education system and youth policy landscape

● Experience of scaling a multi-site delivery organisation and working with local authorities

Personal Attributes

● Deep commitment to improving outcomes for young people, especially those facing disadvantage

● Resilient and persistent, able to work under pressure and navigate setbacks

● Collaborative, open, and reflective leader who seeks feedback and learns from it

Terms of Appointment

Contract type

Full-time, permanent

Location

Greater London, with offices in Edinburgh & Cardiff

Salary

£85,000 – £90,000 per year + £5,000 PRP

Reports to

Chair of the Board of Trustees

Direct reports

Director of Programmes; Head of Fundraising; Director of Finance & Operations

Travel

Regular UK travel, primarily to Edinburgh and Cardiff. Occasional evenings for stakeholder engagement and fundraising events

Trustee meetings

Quarterly, in London, in the evening, plus ad hoc subcommittees

As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent & Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.

Reporting to the Senior Lead Organisational Design & Operating Model, you'll provide project and consultancy support across the organisation. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.

You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting and provide project and consultancy support across the organisation.

About You

As our ideal candidate, you'll have:

• Knowledge of consulting skills, project management and organisational change principles.
• Experience managing multiple projects and supporting organisational change, development or design initiatives.
• Experience working within a Learning, Talent or Organisational Development environment.
• Strong stakeholder engagement, facilitation and influencing skills, with the ability to build effective relationships at all levels.
• Excellent written communication, presentation and organisational skills, with strong attention to detail.
• Strong analytical, research and problem-solving skills, with the ability to use insight and data to inform decision-making.
• A proactive, solutions-focused approach, with the confidence to take initiative and embrace new ways of working.
• The ability to apply behavioural insight to support people development and organisational change.
• Strong IT skills, including Microsoft Word, Excel and PowerPoint.

A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.

If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.

Working arrangements

This is an 8-month, project-specific fixed-term contract supporting a large-scale organisational design and operating model project to transform BHF and enable the delivery of our strategy.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Belonging at BHF

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.

To hear from our people, check out Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Benefits and development

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Developmentpages. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

The interview process may take place in-person or virtually via MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey. 
 
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

Reconciliation Administrator - Property Services

Hybrid – London and homeworking

£35,202 - £39,333 pa

Are you an organised, solution-focused administrator with experience in financial reconciliation?

We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation  Administrator for a12 month fixed term contract, or secondment for internal candidates.

In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.   

Key responsibilities include:

• Processing property services related invoices and payments.
• Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.
• Using relevant IT systems and processes including our Asset Management System.
• Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.
• Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.  

You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In this role you will be part of a team delivering a quality service that makes a real difference to our residents across multiple accommodation services.

Where you’ll be working

You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

What we’re looking for

If you can demonstrate the following experience and skills, we'd encourage you to apply:

• Experience in financial reconciliation, invoice processing or payment control.
• Working knowledge of Schedule of Rates (SOR) and repairs processes.
• Experience using housing or repairs management systems.
• Strong organisational skills with the ability to manage competing priorities.
• Confident using Microsoft Office and other IT systems to complete administrative tasks.
• Ability to build positive working relationships with colleagues and external partners.
• A customer-focused approach to problem-solving and task prioritisation.

Experience in a housing, homelessness or charity setting is beneficial but not essential. Knowledge of housing options, including semi-independent and supported accommodation, would be an advantage.

We're looking for someone who takes ownership, works collaboratively and cares about making a positive difference to the people we support.

Closing date: 10:00 am on 22 September 2026

Interview and assessments will take place in October 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

We are seeking an experienced, commercially astute and forward-thinking Director of Finance to provide strategic leadership of the organisation's financial management, planning and governance. This is a pivotal executive leadership role responsible for ensuring financial sustainability, supporting organisational growth, driving operational excellence, and enabling the charity to maximise its impact.

The successful candidate will be a qualified finance professional (or qualified by experience) with extensive experience of financial leadership, budgeting, forecasting, financial control, and strategic planning. They will bring a proactive and innovative approach to financial management, identifying opportunities for organisational development, efficiency, improvement, and sustainable growth.

Ideally, candidates will have experience within the charity, not-for-profit or public sector environment and possess a strong understanding of charity accounting, governance and regulatory compliance.