Part time – 3 or 4 days per week (21 – 28 hours)
London, Manchester, Birmingham or Bradford with home working options
Permanent

Do you want to work for an organisation with an inspiring cause, an ambitious plan, and a dedicated team of staff and volunteers? Join Refugee Action, where 98.5% of staff and volunteers feel proud to work or volunteer.

Refugee Action exists to help refugees and people seeking asylum who have survived some of the world’s worst regimes. After fleeing unimaginable horrors, they find themselves in a continued crisis in the UK, often homeless, living in poverty and unable to work. We provide these highly vulnerable, traumatised people with the support they need to live again with dignity. Then we help them build safe, happy, and productive lives in the UK. Our vision is that refugees and people seeking asylum will be welcome in the UK. They will get justice, live free of poverty and be able to successfully rebuild their lives.

Our vision for a welcoming UK has never been more important. Last year almost 80 million people were displaced, the biggest refugee crisis since the World War Two. Add to this the most hostile Government we have ever faced, now’s the time to stand up for the rights of refugees.

Refugee Action aims to attract, retain and develop the highly skilled and engaged individuals in every area in which we work. We’re proud of our diverse workforce and values-based organisational culture.
We are looking for an empathetic and motivated Head of HR to lead our small HR team and join our Senior Leadership team. In this role you will:

• Lead and develop a HR function that enables Refugee Action to achieve its strategic aims by recruiting, managing and developing skilled and engaged staff.
• Oversee all operational and strategic HR activities.
• Promote and protect an inclusive organisational culture true to our values that supports anti-racism in all its forms (Our values are: with refugees & asylum seekers, collaboration, courage).
• Manage HR staff and support them in their development in their roles.
• Proactively collaborate with leaders and managers across the charity to ensure the effective support and management of staff.

To succeed in this role you will have:

• Experience of working in a generalist HR management role with experience of developing and implementing HR practices, policies and systems.
• Experience of setting / contributing to HR strategy with experience of developing and overseeing HR workplans and budgets.
• Passion for delivering a high quality, efficient and highly empathetic HR service to an organisation.
• Strong leadership and people management skills with the ability to create an inclusive culture of learning and collaboration with individuals and within the HR team.
• Commitment to the values of Refugee Action with the ability to embed these into HR processes and practices.
• A working knowledge of UK employment law sufficient to assess risk, develop compliant processes and provide high quality HR advise to senior managers.
• Experience and understanding of cultural diversity and the ability to work with people from a range of different cultures.

Those with lived experience as a refugee are encouraged to apply.

Closing date: 10:00am Monday 1st November 2021
Interviews: Monday 15th November 2021 via zoom/teams

Who we are

NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions.

We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.

What we do

Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our member’s development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.

Within our small Union Development (UD) team we deal with a range of organisational development work, whether that’s being the Returning Officer and supporting students’ union elections, running development events/webinars, helping new students’ unions create the structures that they need, coaching a students’ union leader who needs extra support, helping students’ unions attract and retain their talent, or creating guidance on new legislation that will affect students’ unions – no two days are the same.

What we need

NUS Charity is looking to recruit a Union Development (UD) Project Coordinator to provide support across UD on projects, events, services and programmes.

The candidate should have experience within either membership support, customer services, HR/Recruitment or administration. Having experience of working in a third sector or charity is a bonus but not essential.

You will be tasked, either as lead coordinator or in a supporting capacity, to coordinate established programmes and services, such as the Careers in Students’ Union job site, Learning Academy, the QSU framework, Elections Service and cyclical projects such as the Employee Engagement Survey, QSU verifications and Lead and Change. You’ll also provide support for new UD projects and events and be a key contact within the UD team for NUS Charity members.

Experience of working with IT-based systems and data analysis is required as well as strong communication, customer service, organisation and administration skills.

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.

This role can be either homebased or based at our Macclesfield Office, with hybrid working options available.

Benefits

We aim to practice what we preach so we’re happy to offer a flexible person-centered working environment with a great benefits package including:

- Generous holiday entitlement
- Flexible working opportunities
- Workplace pension- employer matched contributions up to 6%
- Enhanced parental pay policies
- Employee assistance programme
- Childcare Allowance
- Cycle to Work Scheme

For more details of what we offer as an employer please visit our website

Ref: 103 784

LGBT Foundation has grown significantly over recent years and we have some exciting and new positions in our income generation team to enable us to sustain and grow our income to deliver on the Income Generation Framework.

As a new role for the charity, in a small but dynamic team, there is significant scope to grow and shape the individual giving programme. The post-holder will report to and work closely with Income Generation Manager – Self-Generated Income and the Fundraising Team.

The post-holder will:

- Develop and deliver the Individual Giving Strategy

- Explore and test new income streams

- Develop appeals, from concept to delivery, including direct mail, online and through social media

- Develop and manage supporter journeys, including effective donor stewardship of LGBT Foundation supporters to increase supporter engagement

- Oversee CRM and administrative systems for individual giving, as well as support the development of other income streams as appropriate.

We are taking positive action to encourage applications from people of colour (PoC) and other racially minoritised communities, trans, non-binary and/or older people (aged 50+), to improve the representation of colleagues from these communities in our staff team.

* Trans is an umbrella & inclusive term used to describe people whose gender identity differs in some way from that which they were assigned at birth; including non-binary people, cross dressers and those who partially or incompletely identify with their sex assigned at birth.

Salary: £24,061 (+10% Pension)

Special Terms: Full time, permanent

Reporting to: Income Generation Manager – Self-Generated Income

Closing Date: 9am on Tuesday 2nd November 2021

Survivors Manchester is currently looking for someone special, someone that has the passion to ensure that everything this amazing organisation does is of quality, that it remains authentic to its roots, and it continues to deliver on what male survivors want. Are you that person?

As our Volunteer & Community Development Worker, you will develop and deliver a quality assured, volunteer programme of therapeutic based, community support activities to male victims/survivors of sexual violence, alongside the direct delivery of Survivors Manchester services.

The main duties and responsibilities of the role, include:

• Lead the development of a volunteer programme.
• Manage and support the volunteer workforce and the ‘lived experience’ panel.
• Support the development of community based interventions.
• Deliver quality assured, therapeutic based, group and community support services.
• Accurately record group and community support interventions.

In return for your time, experience, and commitment to the organisation, you will receive a competitive salary; annual leave package with incremental rises plus bank holidays; company sick pay; Birthday annual leave; monthly clinical supervision; pension contribution; and a range of discount and benefit programmes.

About us

Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you're as compelled as we are to make this change happen and want to inspire others to help make it happen, then join us.

About the role

Central Supporter Engagement Coordinators play a crucial role in stewarding, inspiring, and engaging a diverse range of churches and Christian Aid groups to build on the agency of Christian Aid's supporters. They are accountable for establishing stronger and more effective relationships and maintaining and increasing supporters' level of engagement. They undertake a diverse range of stewardship and enquiry management activities, as well as being proactive in equipping and motivating churches, groups and people to pray, act and particularly give, in order to expose the scandal of poverty and to contribute effectively to its eradication. They are accountable for capturing and processing supporter information and providing consistent outstanding customer service and stewardship. The team will be involved in data management and will gain specific expertise in Christian Aid systems. The Central Supporter Engagement team are also accountable for providing excellent office-based help to complement the efforts of regional colleagues, working as one to achieve the strategic objectives of the Fundraising and Supporter Engagement department and the wider organisation. You will work closely with regional colleagues across the UK.

About you

You will be used to working in a customer care environment, including handling enquiries and complaints and appropriately dealing with difficult issues, and working with a customer database, including inputting, editing and extracting data. You will be able to deal with new and existing supporters by telephone and in written communications and liaise and build relationships with a broad range of people in a friendly, outgoing and positive manner. You will have knowledge of good donor management or customer care.

You will be able to demonstrate appropriate assurance to set manageable expectations and deal positively with supporters whose expectations cannot be met. You will also have the ability to retain clarity and focus in a very busy environment with excellent attention to detail as well as a systematic approach to work.

This is a desk-based role in the Warrington office, the team are currently offered hybrid working arrangements, which includes working from the office 3 days per week and working from home 2 days per week. This is subject to change and may require staff to work from the office up to 5 days per week.

Further information

This role requires applicants to have the right to work in the country where this position is based.

From 1 July 2021, the process for completing right to work checks has changed and we can no longer accept EU passports or ID cards as valid proof of right to work, with the exception of Irish citizens.

There are now two types of right to work checks: a manual check and an online check. A manual check can be completed against relevant documentation as outlined by the Home Office. An online check can be completed if you hold digital proof of your immigration status in the UK. We will require your share code and date of birth to carry out this check. Please see Government website for more information on acceptable documents.

All successful candidates will require either a Basic or Enhanced Disclosure Barring Service certificate (DBS) and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. Information will be forwarded to you by the HR team with your offer.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid's Safeguarding policy and sign Christian Aid's Code of Conduct.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

For further enquiries regarding this vacancy contact Ian Collier - [email protected]

Employee Relations Adviser

Job reference: REQ001375

£27,000 - £30,000 per year

London

Full time, Permanent, 35 hours per week (Monday to Friday or part time 28 hours over 5 days)

Job description

Are you a customer focused, driven and resilient Human Resource or Employee Relations Adviser?

 If so, we need you to join us to inspire a culture of clear accountability, high engagement and exemplary performance.

We are a busy team providing a national service to a chain of approximately 190 retail shops and our services in Cardiff, Leeds, Manchester, Peterborough and London.

Your key responsibilities will include challenging, coaching and mentoring management to engage and develop employee capability and behaviours in line with the organisation’s values. You will work as part of a team providing high level advice and guidance on complex Employee Relations cases.

To be successful you will have good experience of advising and coaching line managers on ER issues, up-to-date knowledge of employment legislation and codes of practice. You will have significant experience of employee relations casework and of delivering HR training.

About you

A CIPD level 5 person who can have equivalent experience who understands employment law and the employment tribunal process. An effective communicator who can think on their feet. Please see job description for full details.

Our Values - Pioneering, Courageous, Connected, Open, Fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Package

Be a disability gamechanger, Flexible working days, 27 days holiday per year, Discounts at gyms, shops, theatres and more.

Application

To apply please visit our website via the link and apply online.

Disabled candidates

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We are always looking for applications from disabled people. If you are disabled and you have the skills and, or the experience to do the job, we really want to interview you. Just let us know in your application that you are applying under the Guaranteed Interview Scheme.

If you would prefer an application form or need any of the job information in a different format such as large print or braille. Please contact us via our website

Please note that successful candidates may be subject to an enhanced DBS check.

Recruitment Administrator
Cheadle Heath, Stockport
£18,835.54 - £20,599.13 (Depending on experience)
Blended: Head Office with opportunities to work from home – Full time Office work required for the initial month of employment for induction purposes

Our client provides residential services for young people aged 16-25 years old. The young people they care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Their aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Our client's homes are always a hub of activity and energy where young people can feel safe, and staff enjoy coming to work. Your role will involve supporting the Recruitment Coordinator to ensure recruitment adverts are being published, applications are being processed, and interview dates are arranged with managers to ensure a timely service. You will review & update the ATS daily and conduct candidate tele-vetting calls to obtain relevant information and interview confirmation, as well as completing new starter paperwork and liaising with managers to offer new posts. This is an exciting role, and you will get the opportunity to visit each of our client's residential services, as well as attending and supporting with job fairs and assessment centres. It is highly rewarding and a great path to enhancing and developing your current experience with the opportunity for excellent career development.

Previous Recruitment/ Administration experience is essential, and you will work closely with the Recruitment Coordinator, where you will receive ongoing support and mentoring.

Company Benefits

- A £100 bonus after completing 6-month probation
- Refer a Friend Scheme (Up to £1000 per referral)
- 30 days holiday (Rising to 35 days with service including bank holidays)
- Excellent Learning and Development opportunities
- Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
- Paid Training & Induction
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Free parking available and good direct transport links
- Enhanced maternity/paternity leave
- Paid Enhanced DBS check
- Cycle to work scheme
- Employee Assistance Programme/24-hour Counselling Service
- Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)

Essential requirements of a Recruitment Administrator

- Full UK Driving Licence with access to own vehicle/ Currently undergoing lessons/test
- Previous experience of working in an Administrative role
- Confidence with communicating via phone to external and internal individuals
- Strong IT skills including the use of spreadsheets, data analysis, databases, email, presentations,
- Good numeracy & literacy skills
- Ability to work confidently remotely and utilise platforms such as Microsoft Teams and Zoom

Desirable Criteria of a Recruitment Administrator

- Previous administrative experience within a recruitment setting
- Knowledge and experience of HR & ATS software
- Experience dealing with high volume of recruitment and onboarding candidates
- An Understanding of HR processes and procedures

Fancy the challenge? Apply today!

Additional Information

- You will work in a COVID secure environment as all staff are required to be fully vaccinated by 11th November 2021.
- Please note that they do not accept CV’s and the application must be completed in full.
- Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
- They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
- Our client reserves the right to close the advert early, should they appoint a suitable candidate.

Ref: 103 388

PAPYRUS is the national UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

HOPELINEUK Advisers - Warrington & Cardiff

We are looking to recruit HOPELINEUK Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINEUK and deliver suicide prevention training online and in community settings across the UK.

To be successful in this role you will have:

• a degree or professional qualification in Health, Nursing, Social Work, Community Work or a related discipline
• previous experience of working in an advisory capacity in suicide prevention or mental health
• a proven record of working directly with vulnerable young people
• experience of providing advice and guidance via multiple communication channels
• the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service

Salary: NJC Scale SCP 24-28 (£28,672- £32,234 per annum) pro- rated for 30 hours - starting SCP 24

Hours: An average of 30 hours per week worked on a 7-day shift system including evening and weekends.

Please visit our website to review the full job description and person specification for the role. To apply for the position please complete the application form on our website detailing how you meet the criteria for the role. Please return your completed application to HR email address or to HR, PAPYRUS, Unit 2 Bankside, Warrington, WA1 1UP.

Closing dates:

Warrington closes at midnight on 31st October 2021

Cardiff closes at midnight on 7th November 2021

PAPYRUS is committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The charity recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The group expects all staff and volunteers to fully support and promote these commitments.

We are looking for someone to work alongside our co-founder Gary in supporting locations to reduce homelessness in their area. Each location is unique in the challenges it faces and we use our experience to support them to find the best local solution. This may involve establishing, mobilising and supporting local networks, building and launching Find Help and Give Help, supporting fundraising and delivering bespoke local projects.

A key focus will be harnessing the power of the network nationally by sharing knowledge, activities and best practice. The aim is to support each location to tackle homelessness more effectively at a local level and to save them time and money in delivering their aims.

The successful candidate will also manage our data entry volunteers (currently two) and support them in benefiting from their experience of volunteering. You will also work closely with and support a number of regional coordinators who are responsible for handling and inputting data from local organisations into our online platform.

You will work closely with our small team and particularly with our Communications and Engagement Coordinator on newsletters, blogs and network events.

The intention is that this role will evolve and grow as our network of locations expands. You may in the future manage additional team members and volunteers.

Service Manager (Carers' Hub Rochdale)

Location: Carers' Hub Rochdale (flexible hybrid working arrangements - home/office)

37 hours per week

FTE £29,000 – £31,000 per annum (dependent upon experience)

For more information, please see attached below our Recruitment pack which includes the Job Description, Person Specification and how to apply. 

About the role

n-compass are looking to recruit a Service Manager to join the Rochdale Carers’ Hub team. The purpose of this job role is to manage and lead the operations of the Service, identifying and supporting unpaid carers in their caring role. The role will also undertake distinct project management duties such as staff management, monitoring performance/quality, reporting, implementing policy/process and stakeholder management.

About you

We are looking for people who are passionate about supporting unpaid Carers to reduce the impacts of their caring role by providing professional and quality support. We are looking for someone with; experience of managing a service including staff management, supervision and support; experience of being responsible for and working in partnership to meet contractual obligations and experience of evaluating delivery and leading continuous improvements/change

Most importantly, we are looking for people who are highly motivated, hardworking, flexible and who really want to make a difference.

About us

n-compass was established in 2009 and is a not-for-profit organisation determined to improve the lives of vulnerable people across the North of England, delivering a range of Advocacy, Health and Wellbeing, Carers and Counselling services. N-compass’ values are what inspire us to make a difference and enhance life opportunities for adults and young people across local communities by being, professional, responsive, innovative, dynamic and empowering. They determine what we do, how we do it and what we are trying to achieve.

Benefits

• A local employer working with local people
• 25 days holiday entitlement plus bank holidays
• An extra day off for your birthday!
• Health Plan Scheme
• Buy and sell annual leave scheme
• 5% Employer Pension contribution
• A protected company-wide learning and development funding pot

If you would like to apply for this position, please see attached below our Recruitment pack which includes the Job Description, Person Specification and how to apply. 

The closing date is Friday 5th November 2021 at 12 noon. Interview dates are yet to be confirmed.

n-compass is an equal opportunities employer.
Successful applicants will be required to undergo an enhanced DBS check (formally CRB)
Registered Charity Number: 1128809

Executive Assistant

We are seeking an Executive Assistant to provide key administrative and business support to senior staff and Trustee Board secretariat support

Position: Executive Assistant

Location: Bolton, with hybrid working

Salary: £26,000 to £29,000 pro rata, dependent upon experience

Contract: Permanent: 24 hours/week over 3-5 days

Closing Date: 9am, Monday 15 November

First Stage Interviews: Monday 22 November

This is a fantastic opportunity to join a growing, ambitious national charity who believe all young people should have the opportunity to discover their passion and their purpose; to find out what they’ve got and where it could take them. The charity  funds and builds state-of-the-art, multimillion pound spaces for young people (called Youth Zones) and drives a growing national network of Youth Zones, providing life-changing support to tens of thousands of young people nationwide.  If you feel you have the necessary skills, apply today!

The charity welcomes applications from under-represented groups; in particular, from Black, Asian and Minority Ethnic individuals, people with disabilities, and members of LGBTQ+ community.  Their dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

About the role:

As Executive Assistant you will provide executive assistant support to members of the Senior Leadership Team, and offer a secretariat service to the Trustee Boards of new Youth Zone projects, as well as providing cover for the full-time Executive Assistant.

Your key duties will include:

• Diary management for a wide range of internal and external meetings (virtual & in-person), events, conferences, travel, etc.
• Arranging key team meetings on behalf of members of the Strategy Team, taking minutes and collating expense claims
• Managing and booking travel and accommodation
• Servicing and supporting Trustee Boards of new Youth Zones including organisation of meetings, preparation of Board packs, maintaining the register of interests, vetting new Trustees, and updating Charity Commission and Companies House records
• Undertaking any research required
• Recording and managing relationship data on the CRM database (training provided).

About you:

For this role you will need to have worked at a senior level as an Executive or Personal Assistant, with experience of supporting senior-level Boards, diary management and minute taking. You will have a systematic and meticulous approach to your work, an ability to build effective working relationships with a wide range of people, working experience of the Microsoft Office suite of programmes, and a discrete, flexible and resilient attitude.

Other skills and experience you will need include:

• Commitment to Equality, Diversity and Inclusion
• Ability to work in a team, and build and maintain effective working relationships with senior team and Board members
• Knowledge and judgement to make sound decisions and refer appropriate matters to the relevant parties
• Excellent organisational and administrative skills, with a systematic and meticulous approach
• Ability to remain calm and resolve conflicting requirements while working under pressure and with shifting priorities
• Professional interpersonal, facilitation and communication skills
• Willingness to work unsociable hours and travel on rare occasions, as needed Personal authority and credibility at a senior level, and ability to build rapport quickly

To apply, please submit a CV and cover letter (of not more than one page), explaining clearly why you are interested in the role and how you feel you are suited to it.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include: Personal Assistant, Executive Assistant, Executive Personal Assistant, Executive Coordinator, PA, Office Manager/PA, PA to Managing Director, Senior PA etc.

Flexible location with occasional travel to Manchester, Birmingham or Sheffield

Closing date: 8th November 2021 at 11:30pm

Are you a customer-focused individual with recent experience of providing specialist level debt advice? Then join Shelter as a Specialist Debt Adviser supporting client-facing debt advisers with their complex casework, contributing to resources and helping us to influence the debt advice sector.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team
Our Specialist Debt Advice service works with front-line debt advisers based across England & Wales, providing support with their complex case work. The service currently operates between 9-5 Monday to Friday, with advisers offering live support to clients on a rota basis throughout the week.

About the Role
As a Specialist Debt Adviser, you'll be responsible for handling phone and email enquiries to the service, using diagnostic questioning to fully establish the caller's enquiry and providing detailed and timely responses. We'll also rely on you to identify and act upon any emergency enquiries and prioritise your workload accordingly. Helping our Team to produce written and on-line content and provide service users with the latest developments in debt regulation, policy and good practice will be important too.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
You're someone who champions user-focused advice and who can take complex language and processes and make them easy to understand for professional advisers and other audiences. You'll need excellent all-round understanding of debt advice, with experience of contributing to, and producing, written and on-line resources, including guidance documents, webinars and attendance at networking events, providing service users with the latest debt regulation, policy and good practice. What's more, you have good typing skills and proficiency using Microsoft office applications and case management and reporting systems.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Help us shape the future of Manchester for children and young people.

We are looking for an ambitious and passionate new member of the team to help Young Manchester grow in the coming months.

You will have a passion for children and young people and will be ambitious, creative and organized, with some experience of administration tasks – but you don’t need to have experience in the charity sector or formal qualifications.

The successful applicant will support a range of activity across the charity, with the opportunity to gain experience in a range of areas and develop and grow with the charity, supported by an experienced team and a range of training and support.

There is ample scope for the right applicant to develop this post and be part of an exciting new chapter for Young Manchester.

Project Administrator

Part Time - 21 hours per week

£19,704 to £22,605, pro-rata, per annum

Fixed term until 31st December 2023

Closing date: noon Monday 1st November 2021

Interview date: Thursday 11th November 2021, via Zoom

The Diocese of Manchester is the Church of England in Bolton, Bury, Leigh, Manchester, Oldham, Rochdale, Salford, and parts of Rossendale, Stockport, Tameside and Trafford. To find out more about the unique make-up of the diocese and its diverse activities, please visit our website.

We are seeking a well-organised, adaptable and professional administrator to join our Strategy team.  The successful candidate will work closely with the Strategic Programme Director providing a wide range of administrative support for the effective governance and delivery of funded projects.

The post holder will be experienced in office administration and able to prioritise their work, with good attention to detail and excellent IT and minute-taking skills.  They should be comfortable dealing with a diverse range of people, including clergy, laity and other members of the diocese.

Although experience of working within the Church of England is not required, the post holder should be sympathetic to the aims and values of the Church.

The role is based at Church House, 90 Deansgate, Manchester M3 2GH.  However, there is the possibility of a move to Bury in 2023.

Benefits include generous annual leave: 22 days plus public holidays and 3 additional allotted days.  This rises to 25 days after 12 months’ service.  There is automatic enrolment into a Church Worker’s pension scheme and the support services of the Employee Assistance Programme.

Please click the APPLY button for application form.  Full job description/person specification are attached below.