Prospectus is delighted to be supporting one of the world’s greatest touring classical ballet companies as they look to appoint an Interim Head of People and Operations on a 6-9 month contract. This role is full time but also with some possible flexibility for those candidates looking for part time. Hybrid working from their site in Birmingham and remotely.
Our client is seeking interim leadership support to ensure stability, compliance, and continuity while enabling progress on key workstreams spanning culture, operational resilience, and organisational development. This role is predominantly focussed on supporting at a day-to-day operational level rather than being heavy strategic. Key HR responsibilities include overseeing HR operations, employee relations and union engagement, immigration and Visa sponsorship, policy and compliance, culture, EDI and wellbeing. On the operations side this will include supporting with Health & Safety Leadership, facilities & asset management, IT systems & digital capability, sustainability & carbon reduction and procurement.
The successful candidate will, first and foremost, have a broad understanding of HR having led HR functions previously. You will bring strong team leadership experience having managed HR employees previously. In addition, you will bring some experience and interest in supporting wider operations. As this role will be supporting the day to day running of the organisation you will need to be someone who enjoys the cut and trust of day-to-day tactical operations rather than a predominantly strategic role.
To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
Please note: Applications and interviews for this vacancy will be on a rolling basis therefore we encourage candidates to apply ASAP and we reserve the right to close the role before the advertised closing date
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Recruitment Agency 
101 - 500
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Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: While not required to be based in London, this role does require a regular presence in our London office and pan London sites, with a minimum of one day per week onsite. Home working is available in line with Crisis’ Hybrid Working Policy. Occasional travel may also be required to other locations across Crisis.
Roles: We are currently recruiting for two permanent vacancies.
About the role
Crisis is recruiting 2 x People Advisors to collaborate with a variety of Directorates including Client Services, Commerce and Enterprise, People and Resources, and Policy and Social Change. The roles will work closely with other People Team colleagues to enable the People and Culture function to boldly deliver an excellent service to Crisis’s managers and people.
These are varied and exciting roles, with a primary focus on managing employee relations caseloads, alongside opportunities to contribute to People and Culture policies, wellbeing initiatives and project work to make a positive impact across the directorates you support.
As a People Advisor, you will be given autonomy to apply your expertise in employee relations, engagement, and people policy to provide customer focussed, pragmatic, and credible advice to managers ensuring equitable practices throughout as priority. These are fantastic opportunities in a supportive and friendly team!
About you
To be successful in these roles you will have experience of advising on a range of employment areas. You will be able to demonstrate how you’ve advised and supported managers through, sometimes complex ER issues, to reach a resolution. You will be confident in your knowledge, ability and interpretation of employment law and best practice, and comfortable building relationships with colleagues, to provide appropriate challenge. You will be interested in shaping People and Culture policy and implementing modern practices.
It would be desirable for one of the roles if you have experience of providing People (HR) support in a charity retail environment with the ability to travel and meet with our managers on site across our London shops and warehouse. Both roles will support some of our client services across the UK so occasional travel to some of our regional locations would be required to support the leadership teams on site.
If this sounds like you and you want to help deliver our People Team advisory service at this exciting time, we want to hear from you.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 15th April 2026 at 23:59
Interview date and location: Wednesday 29th April 2026 – Online via Microsoft Teams
Interview process: Competency-based interview + written task.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team who will contact you to discuss how we can help. (Contact details on our website)
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE:HR Coordinator
LOCATION: Great Horwood, Buckinghamshire (minimum 4 days in office per week)
SALARY: £35 - £40k per annum, depending on experience
JOB TYPE: Permanent, 5 days per week (37.5 hours)
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease with our Bio Detection Dogs. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist innovative field.
MAIN PURPOSE & SCOPE OF THE ROLE:
The HR Coordinator will provide specialist and proactive support to other departments within the charity to ensure organisational compliance in all relevant areas relating to HR.
WHAT YOU’LL DO:
Reporting to the People Engagement Manager, you will be supporting the Charity to set and deliver on its People Strategy. You will be responsible for providing operational HR services, advice, and guidance with a primary focus on HR transactions, employee relations management, engagement, recruitment and performance management. You will identify, analyse and utilise HR data to inform decision making and identify more efficient ways of working.
Reports to: People Engagement Manager
ABOUT THE ROLE
- You will lead the development and implementation of a best practice approach to recruitment.
- You will advise managers on best practice techniques for monthly one-to-one meetings and annual appraisals to ensure staff feel confident to openly discuss challenges as well as successes.
- You will review and update our existing HR policies and procedures, ensuring they not only comply with current HR law but importantly promote best practice.
- You will also work with the senior leadership team to develop a set of organisational values that prioritise equality, diversity and inclusion and reflect best practice, ensuring these are then communicated to all staff, volunteers, and stakeholders.
- This is a rare opportunity to join a charity that wants to strengthen the support it provides to its staff and volunteers.
Responsibilities of the Role
- Maintain all HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice.
- Ensure managers and staff are aware of and understand policies and procedures, communicate changes, and provide support to managers when interpreting policies as required.
- To work in collaboration with the CEO and Senior Leadership Team in leading Medical Detection Dogs towards our vision of becoming a staff-centric charity.
- Provide an efficient service to deliver HR transaction activities throughout the employment lifecycle, from offer to off-boarding.
- Provide support, guidance, and advice for managers in conducting and concluding employee relations cases, including absence, performance management, disciplinary and grievance cases, ensuring adherence to policy.
- Manage, maintain, and deliver the charity’s onboarding induction to new members of staff.
- Always maintain the highest levels of discretion and confidentiality.
- Be a role model within the charity demonstrating MDD’s values and behaviours at all times.
- Monitor completion of performance appraisals and one to one meetings, issuing reminders and offering support to managers as required.
- Coordinate and support the delivery of employee engagement surveys, including planning, analysis, reporting and follow up actions.
- Produce regular HR reports and people data metrics for the Senior Leadership Team (e.g. turnover, tenure, sickness absence trends, performance outcomes).
- Maintain and update the HR system (Breathe HR), ensuring employee records are accurate and up to date.
- Prepare and submit monthly payroll changes to the finance team in line with payroll deadlines.
- Manage staff benefits including the health cash plan, life assurance, pension scheme and long service awards.
- Produce and circulate internal HR communications such as staff newsletters, HR updates and policy changes.
- Coordinate and support learning and development activities, including booking and maintaining training records and delivering HR related training for managers and staff (e.g. one to ones, appraisals, HR systems).
- Assist in developing employee engagement initiatives.
- Contribute to wellbeing and inclusion initiatives.
PERSON SPECIFICATION:
Experience & Qualifications
Essential
- CIPD Qualified and a minimum of 3 years’ experience in a similar role or currently undertaking the qualification.
- Employee relations (e.g. performance, absence, disciplinary, grievance, redundancy, etc) case management in line with current UK employment legislation
- Management of end-to-end recruitment activity, supporting hiring managers and focussed on candidate experience
- Excellent interpersonal, networking and communication skills
- Experience of managing relationships with staff at all levels
Desirable
- Experience of reward and recognition practices
- Experience of managing and inspiring staff, including encouraging innovation and improving ways of working to build a resilient and high performing team culture that delivers results
- Effective organisation and administrative skills gained within HR
- Experience on use of HR database (BREATHE)
Knowledge & Skills
DESIRABLE
- Ability to work independently and under minimal supervision in a fast paced and demanding environment, exercising good judgement, and using own initiative.
- Ability to work supportively and effectively within and across teams and build good working relationships
- Ability to maintain confidentiality when appropriate
- Proficiency in using Microsoft Office
- Highly effective written and verbal communication skills
- Good influencing and negotiation skills
- Strong people management skills with the ability to train and develop individuals and create a ‘one team’ ethos
Other Requirements
- A full current driving license
- Comfortable with dogs in the workplace/office
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse, and inclusive Charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Charity Values
All employees are expected to uphold the charity’s core values in their daily work. This includes demonstrating respect through open and considerate communication, fostering cooperation by working collaboratively, maintaining honesty in all interactions and ensuring fairness through just and transparent decision-making.
Benefits
- Sick Pay
- Health Cash Plan
- 26 days holiday, increasing with service
- 5% Employer Pension Contribution
- Free On-site parking
- Life Insurance
The client requests no contact from agencies or media sales.