Hr operation manager jobs
Senior Prospect Development and Insight Manager
Contract Type: Permanent
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London Office (1 day a week in office)
Salary: £52,500 - £57,500
Are you an experienced prospect research and development professional, with a passion for insight-led fundraising? We’re looking for a unique individual who can inspire curiosity, forge collaboration, and spearhead prospect research and development across high value fundraising – helping to drive growth of Corporate Partnerships and Philanthropy income at Macmillan.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer – and we’re committed to driving a revolution in cancer care for the future.
We reach millions of people every year, from our Macmillan nurses supporting people with cancer across the UK today, to our work on pioneering innovations that are revolutionising diagnosis and treatment for the future. With your help, we’ll transform cancer care for good.
About the team
This role offers an exciting opportunity to join our ambitious High Value Stewardship & Operations team, part of the newly formed Partnerships Directorate, which is dedicated to building impactful, long-term relationships with philanthropists, corporate partners, and healthcare leaders.
You’ll play a pivotal role in bringing high value supporters into the heart of Macmillan, unlocking significant support to help tackle some of the most complex challenges facing people living with cancer, and the wider cancer care system.
This is a unique opportunity to shape the future of Corporate Partnerships and Philanthropy at one of the UK’s most loved charities. You’ll be part of a dynamic, inclusive and ambitious team, working to deliver real impact for people living with cancer.
About the role
As Senior Prospect Development and Insight Manager, you’ll lead the charge in identifying and qualifying high value prospects, overseeing rigorous due diligence, working with fundraisers to develop opportunities through the pipeline, and embedding a culture of collaborative, compliant, and insight-led fundraising across the division.
This is a unique opportunity to influence fundraising strategy and drive growth of Corporate Partnerships and Philanthropy income at Macmillan, equipping fundraisers with the intelligence and tools they need to deliver an exceptional experience for high value donors.
Key responsibilities:
- Lead the prospect development and insight function across Corporate Partnerships and Philanthropy
- Develop and implement a high value prospecting strategy to build a robust pipeline of qualified prospects
- Deliver high-quality research profiles and guide fundraisers in their own research
- Oversee due diligence processes, ensuring ethical and compliant fundraising
- Collaborate with fundraisers and leaders to monitor pipeline health and drive performance
- Foster a culture of curiosity, collaboration, and insight-sharing across the division
- Provide strategic analysis on fundraising performance, trends, and market intelligence
- Work with internal teams to ensure compliance with GDPR, the Data Protection Act, and ICO guidance
- Line manage and develop a high-performing team, driving an inclusive work culture
- Champion best practice in prospect development and insight-led fundraising
About you
The successful candidate will demonstrate the following skills and experience:
- Expertise in prospect research, network mapping, and gift capacity analysis
- Leadership skills, with line management experience (desired) and the ability to influence and deliver through others
- Excellent interpersonal and influencing skills, with the ability to engage senior stakeholders
- Excellent written and verbal communication skills
- Excellent research and analytical skills, with the ability to manipulate data to extract insights
- Knowledge of the current corporate and philanthropy fundraising landscape in the UK and globally
- Experience of using relational databases (ideally Raiser’s Edge)
- Understanding of GDPR and data protection compliance for prospect research
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Tuesday 30th September
Interview dates: Virtual Interviews will be held week commencing 6th October and 13th October (exact dates TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Are you passionate about improving health and social care experiences? Join Picker as an Operations Process Administrator and play a key role in supporting programmes that make a real difference to people’s lives.
This is an exciting opportunity to contribute to the smooth delivery of impactful projects across our Picker Programmes and Learning & Development teams. You’ll help ensure an excellent customer experience and support the development of efficient internal processes that underpin our work. We’re looking for someone who brings strong organisational skills and a proactive mindset. You’ll be comfortable working independently and collaboratively, with a keen eye for detail and a commitment to high-quality work.
Salary: £25,307 to £28,524 per annum, plus benefits
Contract period: Permanent
Job Type: Full time (37.5 hours)
Reporting to: Operations Process Manager
Team: Portfolio, Marketing and Communications
Location: Oxford / up to 100% remote working in line with Picker's Home and Remote Working Policy (must be based in the UK)
Closing Date: 3rd October 2025
Please note: We may close this advert early if we receive a high volume of applications, so we encourage you to apply as soon as possible if you're interested.
In this Role
In this role you will:
- Support the successful delivery of programmes of work
- Maintain accurate and compliant project documentation in line with internal standards and external regulatory requirements
- Monitor programme progress and contribute to internal and external reporting activities
- Assist in building and quality assuring surveys within software packages
- Provide logistical and administrative support
- Create and maintain action plans, tracking progress to ensure timely updates and task completion
- Contribute to the creation, updating and maintenance of process documentation and templates
- Support the development and implementation of administrative processes and file/folder systems
- Liaise with team members and stakeholders to gather feedback and incorporate it into process improvements
- Assist with cross-functional initiatives and support the Operations Process Manager in delivering process improvements
About you
You will have:
- Experience in administrative process development and documentation management
- Experience of organising and maintaining accurate records
- Ability to confidently manage sensitive/confidential data
- Knowledge of project management principles and systems
- Experience of creating structured action plans and tracking progress
- Ability to work independently within set guidelines and proactively seek review and approval
- Excellent attention to detail and strong verbal and written communication skills
- A collaborative working style and ability to work with colleagues at all levels
- Proficient IT literacy, including Microsoft Word, Excel, PowerPoint, SharePoint, Teams and Outlook
- Relevant experience gained through work or academic studies
This is a summary of the job description. Please review the full job description for further details.
About Picker Institute Europe
Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.
We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.
Working with us
Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact. We work to understand, measure and improve the areas of health and social care that matter most to people, producing actionable and insightful results to help providers deliver better care. If you are passionate about putting people at the forefront of health and care services, then Picker could be the place for you.
Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.
To support you we offer a friendly, person centred working culture with many benefits including:
- Flexible and hybrid working opportunities, including flexible start and finish times
- Convenient Oxford location with free parking
- 25 days annual leave, increasing to 30 days, plus eight public holidays
- Option to buy or sell up to 5 days of annual leave
- Christmas office closure (currently an additional 3 1/2 days leave)
- Contributory company pension scheme (currently employer matching up to 8%)
- Enhanced maternity, paternity and adoption pay
- Free life assurance (currently 4 x salary)
- Tailored learning and development, including access to complete iHasco training library
- Health and wellbeing resources including an Employee Assistance Programme
- Employee loan scheme (rental deposits, UK work visas, season ticket, emergency)
- Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team
The highest quality person centred care for all, always

The client requests no contact from agencies or media sales.
The FEA are recruiting a fixed term Director of Operations and Impact (maternity cover), who will have responsibility for FEA’s operations, culture, governance and impact and evaluation over the coming year.
Working closely with the co-CEOs and Senior Leadership Team, you will oversee the FEA's core operational functions while ensuring seamless continuity and momentum in this strategic direction. You will line manage key staff, steward relationships with external partners, and ensure that the FEA's culture and systems enable the whole organisation to thrive during this important transition.
This is a strategic leadership role that combines operational expertise with a strong focus on learning and impact, perfect for a leader who values the unique contribution that skilled interim leadership can make at key organisational moments.
Key dates
-
Applications close: Monday 13 October (9am)
-
First round interviews: Wednesday 29 October (online)
-
Final interviews: Wednesday 5 November (in person at the Fair Education Alliance office in London)
-
Start date: early January 2026
ImpactEd Consulting is acting as recruitment advisor to FEA on this appointment.
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
Are you passionate about supporting children and families in the early years? Do you combine excellent people skills with a sharp eye for detail and a talent for writing? Do you want to use your skills that will help drive change and positively impact the lives of children? If so, we’d love to hear from you.
Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham (HSWKCHF) is a highly regarded local charity, committed to giving children the best possible start in life. We’re looking for a kind, capable and proactive individual to join our dynamic and supportive team as Co-Deputy Manager (Operations & Fundraising).
This is a 12-month role (with potential for extension, subject to funding), full time or 4 days a week, offering a unique opportunity to make a meaningful impact while developing your career in the not-for-profit sector.
About the Role
As Co-Deputy Manager, you’ll play a key role in shaping and sustaining our services. You’ll lead on operational delivery, contribute to strategic planning, and take the lead on fundraising, communications and volunteers. Your writing skills will be essential in crafting compelling funding bids and reports, and your organisational flair will help us run smoothly and effectively.
We’re looking for someone who:
-
Is highly organised, with the ability to manage competing priorities and meet deadlines.
-
Has experience in fundraising, including developing and implementing strategies.
-
Can write clear, persuasive reports and grant applications.
-
Understands the significant contribution of volunteers.
-
Is flexible, collaborative, and committed to our mission.
What We Offer
-
A genuinely rewarding and positive work environment.
-
A supportive team that values your ideas and encourages personal and professional growth.
-
Flexible working arrangements, including at least one day of homeworking after probation.
-
Ongoing training and development opportunities.
We warmly welcome applications from people of all backgrounds. HSWKCHF is committed to equality, diversity, and safeguarding the welfare of children and adults.
For full details, please see the attached job description and person specification.


The client requests no contact from agencies or media sales.
Executive and Finance Officer
We’re looking for a proactive and highly organised Executive and Finance Officer to play a vital role in the operations of Centre for Mental Health.
This varied and interesting role supports our CEO and Board, managing day-to-day operations and taking on key finance and HR responsibilities. This will include financial support: reconciling accounts, processing invoices, supporting our Board by organising meetings and helping with many aspects of recruitment, onboarding and assisting our staff team. In this role, you will be at the heart of our team’s success.
You will need to bring outstanding organisational skills, strong IT ability, and experience in financial processes (with knowledge of Sage 50). Experience of working in a charity is desirable.
About us
We’re Centre for Mental Health. We take the lead in challenging policies, systems and society, so that everyone can have better mental health. We do this by building research evidence to create fairer mental health policy.
By joining our small, friendly and dedicated team, you’ll help us create a fairer society and drive forward sustainable policy change, pursue equality, social justice and good mental health for all.
The closing date for applications is 7th October 23:59.
Interviews will be held in person at our office in Elephant and Castle, on Tuesday 21 October between 10am and 5pm.
The client requests no contact from agencies or media sales.
Location: The Baytree Centre, London
Hours: 21 hours per week (working days and times to be agreed)
Salary: £55,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Contract: 12-month interim (Fixed Term Contract with view to permanent)
About the Role:
As Chief Operating Officer, you’ll play a pivotal role in shaping Baytree’s organisational strategy—ensuring we remain a high-performing, mission-aligned charity. You’ll lead on financial planning and reporting, organisational development, HR strategy and people practices, and efficient day-to-day operations.
This is a fantastic opportunity for a values-led leader with strong technical expertise and a passion for building resilient, people-centred organisations.
Key Responsibilities:
- Finance: Lead budgeting, forecasting, reporting, and financial compliance using QuickBooks and associated tools.
- HR Strategy: Oversee recruitment, employee relations, performance management, and workforce development.
- Operations: Ensure facilities, IT systems, and internal processes are efficient, compliant, and user-friendly.
- Strategic Leadership: Collaborate with the SMT and Board to shape organisational strategy and manage risk.
- Culture & Compliance: Promote a culture of transparency, learning, and accountability while ensuring legal and regulatory compliance.
What We’re Looking For:
- CIPD Level 7 and relevant finance qualification (AAT, ACCA/CIMA)
- Experience producing budgets and managing financial systems
- Strong HR leadership and employee relations experience
- Skilled in operational management and digital systems
- Commitment to Baytree’s mission and inclusive values
A Social Inclusion Charity Supporting Women & Girls in London




The client requests no contact from agencies or media sales.
Regional Operational Manager
Service: Services and Innovation London
Salary: £42,140 - £46,240 plus, £3,827 Inner London Weighting OR £480 homeworking allowance per annum (£33,712 - £36,992 plus, £3,061.60 Inner London Weighting OR £384 homeworking allowance per annum for part-time, 29.6 hours per week)
Location: Various areas across London
Hours: 29.6 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.
The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.
Key requirements:
· Proven leadership experience managing services for vulnerable children, young people, and families.
· Strong background in team management, budget oversight, and quality assurance.
· Skilled in stakeholder engagement, partnership building, and service development.
· Experience with tenders, funding bids, and strategic growth.
· Knowledge of safeguarding, compliance, and data-driven performance monitoring.
· Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
· Excellent communication, project management, and organisational skills.
· A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.
We welcome applicants with lived experience of the communities we support.
Main Requirements (for details check the job description and person specification):
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Follow the link to our website and click 'Apply Now' below to complete our online application form
· Interview date: Held in person on Monday 20th October 2025 at Family Action’s Head Office in London
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
We are seeking a motivated, organised, and people-focused Operations and Facilities Manager. This role is central to ensuring our services and spaces operate smoothly and in line with our values.
The Operations and Facilities Manager will lead on health and safety, HR processes, service contracts and compliance. They will manage key staff, ensure strong safeguarding practices, and maintain the effective running of our facilities, systems, and procedures. The postholder will also work closely with the Chief Officer to translate our strategic priorities into well-managed action on the ground.
This is a hands-on role for someone who enjoys bringing structure and leadership to a small, passionate team in a community setting.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with The Leprosy Mission International (TLMI). TLMI is a leading international Christian charity with over 140 years of experience, operating as an international federation of 30 Member countries committed to the vision of 'Leprosy Defeated, Lives Transformed'. Through their Global Fellowship, they work as equal partners across both supporting donor countries and implementing field countries, providing leadership, coordination and facilitation to achieve their transformational mission.
We are seeking a dedicated Global Human Resources Senior Officer who can speak English and French to join their team and play a vital role in strengthening HR operations across the Global Fellowship. You'll provide practical human resources support to members of the TLM Global Fellowship, facilitating the strengthening of HR operations, compliance and systems across members while delivering both direct hands-on and project-based HR support as required.
This is an exciting opportunity to work in a truly international environment, supporting everything from recruitment and policy development to capacity building and cross-cultural collaboration. You'll help maintain HR systems, facilitate global HR network meetings, and contribute to projects that enhance HR processes across the charity. With approximately 30-50 days of overseas travel per year, you'll be supporting diverse countries representing a wide range of programme sizes, capacities and historical presence.
Working in a mission-focused Christian environment, you'll be part of ensuring TLMI can effectively serve those affected by leprosy through well-supported, motivated staff and robust HR practices that uphold the charities Christian values.
The successful candidate must be able to demonstrate:
- Fluent English and conversational French speaking skills (you'll communicate in English day-to-day, but need to chat with French-speaking team members)
- At least 4 years of experience in an HR role
- Experience across the full HR cycle including recruitment, talent management, performance management, policies & procedures, and staff engagement
- Willingness and ability to travel overseas (approximately 30 to 50 nights per annum)
You will be part of a charity that takes Christian commitment seriously, the role involves contributing to the rich spiritual life of the team, including team devotions, prayers and words of encouragement. You'll participate in regular meetings dedicated to prayer and help embed TLMI's Christian values through HR practices across the global fellowship.
Please see the Candidate Pack for more details.
For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
Location: Hybrid/Brentford (on-site min 2 days per week with possibility to WFH up to 3 days pw)
Closing date for applications: Saturday 28th September 2025
Charisma vetting interviews to be completed by: Tuesday 1st October 2025
Interviews with TLMI: Monday 6th October 2025
Final interviews with TLMI: Thursday 9th October 2025
About the Role
The Director of Grants and Operations is a senior role within the Jack Petchey Foundation with responsibility for leading our operations, partnerships and grant-making. You will ensure that our operations are agile, efficient, effective, forward-looking and robust. In addition, you will have strategic responsibility for ensuring our grants and partnerships teams deploy over £10m pa to benefit young people and strengthen the youth sector across London and Essex.
As a member of the Executive Team, you will play a crucial role in delivering our ambitious strategy, expanding our impact and investing more through JPF’s proven grants and partnerships. You will work to ensure that JPF programmes benefit more young people, particularly in areas and groups with the greatest need.
We are seeking an experienced, forward-thinking leader with a proven track record of building and improving highly effective operations functions within complex organisations. You will bring strategic vision and operational excellence, ensuring that our systems and processes are robust, inclusive and future-focused. With significant experience in digital transformation, financial oversight and people leadership, you will know how to create the infrastructure that enables impact at scale. At the same time, you will be motivated by our mission, committed to youth empowerment, comfortable leading high volume grant programmes, developing programmes to fill identified gaps, and skilled at translating strategy into practical action.
Main Areas of Responsibility:
You will provide strategic leadership to our operations, partnerships and grant-making, ensuring that JPF
achieves maximum positive social impact through our programmes, funding and operational delivery.
Key responsibilities include:
Strategic Operational Leadership
Lead the strategic development and implementation of operational infrastructure, including HR, IT, digital
systems and facilities.
Lead and oversee digital transformation and the efficient and effective use of CRM systems to support
effective decision-making and operational delivery.
Ensure robust, efficient and inclusive systems, policies, and procedures that drive organisational
effectiveness and resilience.
Ensure systems are user-friendly and future proof.
Financial Leadership
Provide executive-level oversight of financial planning, budgeting, reporting, analysis and reporting.
Ensure compliance with statutory, legal, and regulatory requirements.
Work closely with the Finance Manager to ensure strong financial controls and risk management systems.
Grant Making and Partnerships
Lead strategic oversight of JPF’s small grants programmes (>£5m pa to over 1500 schools and youth
organisations) as well as our 16 partnership programmes (>£4m pa) and paid youth sector internship
programme.
Identify and develop innovative partnership models that align with the Foundation’s mission, vision,
values and theory of change.
Lead the management and implementation of JPF’s c£2m new legacy grants programme.
Ensure grant-making processes are efficient, from application to evaluation.
Build and maintain strong relationships with delivery partners, funders and with the sector.
People and Culture
Lead, manage, and support staff across the Grants, Partnerships and Operations functions, fostering a
high-performing, inclusive and collaborative team culture.
Foster staff wellbeing and bring excellent judgement and good humour to your work.
Champion continuous improvement, learning and data-driven decision-making.
Work to embed youth-centred approaches, safeguarding, equity and inclusion across the organisation.
Organisational Leadership
Actively contribute to strategic planning and organisational leadership as a member of the Executive
Team.
Represent the Foundation at events and engagements and act as an ambassador.
Undertake other duties in line with the role as organisational needs evolve.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities
Executive Assistant to the CEO
-
Manage the CEO’s diary, travel arrangements, and general administration (supporting the wider team where needed).
-
Manage the CEO’s inbox and LinkedIn messages: triage, prioritise, and draft responses on their behalf where appropriate.
-
Support the CEO in engaging with key stakeholders, including funders, trustees, and partners.
-
Prepare communications on behalf of the CEO, including blog posts, social media content, and internal updates.
-
Identify speaking events and provide briefings for events
-
Represent the CEO in meetings, where agreed, and ensure follow-up actions are captured and completed.
-
Manage and support cross-organisational projects with multiple stakeholders.
Provide occasional administrative support to the wider team during peak periods.
Board & Governance Support
-
Manage Board of Trustees engagement and communications.
Coordinate Board meetings, including preparing agendas, collating and distributing Board papers, and taking minutes. -
Support governance procedures and ensure records are maintained in line with compliance requirements.
Office Management & Team Support
-
Oversee smooth running of the London office, including supplies, facilities, mail, and liaising with suppliers.
-
Support the Head of People and Culture with HR administration, recruitment coordination, and onboarding.
-
Organise and coordinate team events and activities, including away days.
-
Help maintain key organisational systems, processes, and documentation.
What we’re looking for
We know not everyone will meet every requirement, but we’re looking for someone who can bring most of the following:
-
Proven experience in an EA, PA, or senior admin role, ideally supporting a CEO or senior leadership team.
-
Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
-
Excellent written and verbal communication skills, with the ability to adapt tone and style for different audiences.
Confident building relationships at all levels, from team members to trustees, funders, and partners. -
Discretion and sensitivity when dealing with confidential information.
Proactive problem solver who can anticipate needs and take initiative. -
Comfortable influencing and coordinating colleagues to deliver on shared goals.
-
Strong digital skills, including using Google Workspace, and online collaboration tools such as Monday, Salesforce and Slack.
Person Specification
Essential skills and experience
-
Proven experience in an EA, PA, or senior administrative role, ideally supporting a CEO, Director, or senior leadership team.
-
Excellent organisational skills, with the ability to prioritise competing demands and manage multiple projects at once.
-
Strong written and verbal communication skills, with the ability to draft clear, professional correspondence and adapt style for different audiences.
-
Confident relationship-builder, able to engage effectively with colleagues at all levels, trustees, funders, and external partners.
-
High level of discretion and integrity when handling confidential information.
-
Proactive problem-solver, able to anticipate needs, spot issues, and take initiative.
-
Comfortable coordinating colleagues and holding others accountable to deadlines.
Strong digital skills, including Google Workspace (Docs, Sheets, Slides), and familiarity with collaboration tools such as Slack, Monday, and Salesforce (or similar CRM).
Desirable skills and experience
-
Experience supporting a Board of Trustees or similar governance body, including preparing papers and taking minutes.
-
Experience working in a charity, social enterprise, or purpose-led organisation.
-
Understanding of governance and compliance requirements.
-
Event coordination experience (e.g. team away days, workshops, or external events).
-
Experience creating or improving processes, systems, and documentation.
Personal attributes
-
Highly organised and detail-oriented, with a calm and professional approach.
-
Flexible and adaptable, able to manage shifting priorities with ease.
-
Collaborative and team-oriented, willing to “roll up your sleeves” when needed.
-
Confident, approachable, and comfortable working with senior stakeholders.
-
Motivated by Hatch’s mission to create a fairer society by supporting underrepresented founders.
The client requests no contact from agencies or media sales.
Do you have a progressive, forward-thinking perspective on social care services? Are you committed to ensuring the highest quality of work for children, young people, and families every time?
We are looking for a new Programme Manager to join our team and oversee our Family Group Conference services throughout the London Boroughs of Bromley and Hackney.
ABOUT US
We are a leading UK charity delivering Family Group Conferences (FGC). Building on over 25 years of experience, we are now exploring new and innovative ways of working alongside families and communities. We are doing this at a time when the Government has set out a clear vision for Family Group Decision Making (FGDM) to become a central offer to families experiencing challenges and engaging with Children’s and Families Services. This is a pivotal moment to join our organisation and help shape the future of this work.
ABOUT THE ROLE
This role could suit two types of candidates:
- A practitioner with experience of working with children and families who wants to use their practice experience in a programme management role, or;
- An experienced programme manager with strong public sector and/or charity sector experience, who is confident working with data and is relational and collaborative with colleagues and partners.
It would be an advantage, though not essential, to have experience of Family Group Decision Making, solution-focused practice, or the children’s social care sector.
Whilst this role is a managerial role, and not day-to-day family-facing we do make space for our Programme Managers to hold a limited number of referrals each year to nurture skills and practice experience. Full practitioner training is provided for all Daybreak employees.
The role is home based with regular travel into Bromley and Hackney Local Authority offices. A successful candidate would also need to actively work in person with commissioners, external partners, and communities in and around Bromley and Hackney on a regular basis, depending on service needs. Willingness to travel to other areas, depending on service need and growth is needed.
What does a week look like for a Daybreak Programme Manager?
No two weeks are the same, but as a Programme Manager you can expect to balance a mix of operational oversight, supporting your freelancer team, and stakeholder engagement. Typical activities include:
Ensuring a quality service for families, and delivering on contract aims
- Reviewing and triaging referrals, including case discussions with referrers.
- Quality-assuring referrals and Family Plans, ensuring procedures are followed and records are kept up to date in our case management system.
- Monitoring case records to make sure Family Group Conferences are progressing appropriately, and accurate records are being kept.
- Collating and analysing performance data (KPIs), using MS Excel and other tools.
- Writing quarterly reports for commissioners, analysing service delivery, providing narratives and identifying areas for development.
Working with your freelancer team of Coordinators
- Allocating new referrals to our team of freelance Independent Coordinators.
- Engaging Coordinators in best practice discussions, providing guidance to overcoming barriers or issues.
- Acting as the first point of contact for safeguarding concerns, reviewing incident reports and escalating when required.
- Hosting in-person and online Practice Development Groups to share key messages and facilitate best practice discussions.
- Recruiting, inducting, and supporting new Coordinators - from advertising and interviews to observing practice.
- Reviewing and signing off invoices from freelance Coordinators.
Working with external stakeholders and referrers
- Building relationships with referrers such as Social Workers, through consultations and attending team meetings.
- Promoting our services to commissioners and senior managers in children’s social care, ensuring referrals are high quality whilst also raising awareness of the value of FGCs and our service.
Contributing to the wider Charity aims
- Attending Programme Manager and staff team meetings.
- Contributing ideas and expertise to strengthen processes, improve service delivery, expand our offer to families, and support Daybreak’s wider charitable goals.
DETAILS
- Salary: £36,000 - £39,000 per annum pro rata, depending on experience
- Location: The role is home based with regular travel into Bromley and Hackney Local Authority offices. There is also occasionally travel to Southampton (Head Office) for meetings and other areas, based on operational need.
- Working pattern: 30 hours per week; to discuss schedule with the successful candidate.
- We are committed to safeguarding and all posts are subject to an Enhanced DBS Check, two satisfactory references and proof of right to work in the UK.
APPLICATIONS
To apply, please download the recruitment pack and application form, below, and return to our head office email address. If you need any help with your application or have any questions about the role, please contact us via email or or phone.
CLOSING DATE: 28 SEPTEMBER 2025INTERVIEWS: 9 OCTOBER 2025, in London (1 Bow Churchyard, London EC4M 9DQ)
The client requests no contact from agencies or media sales.
About the role
We need someone to join us as our Operations and Governance Manager to ensure London Funders, its projects and subsidiary Collaboration Circle, run smoothly. The ideal candidate will bring strong organisational skills, a collaborative and people-led approach, and the ability to turn strategic thinking into clear, effective action.
We’re at a pivotal and exciting point in the organisation as we’ve grown from three to thirteen team members in the last few years. Alongside this, London Funders now has a subsidiary organisation in its infancy, Collaboration Circle, and the potential for a second one through our place based work with London’s Giving. This growth creates real opportunities to shape and deliver strong communications across the London Funders family.
We’re now looking for someone who can help us build on that growth by identifying opportunities for operational efficiency and designing smart, people-centred processes. This role will lead on implementing new policies, ensuring compliance with charitable and regulatory requirements across finance, HR, and governance, and managing digital systems to streamline workflows.
You’ll work closely with colleagues across the organisation translating strategic conversations into practical actions, such as producing high-quality board papers and ensuring smooth governance by coordinating schedules, meetings, and deadlines that supports effective decision-making. In addition, you’ll collaborate on recruitment, training, staff development, and organisational project management, helping to shape a supportive and high-performing team culture.This means that there is lots of opportunities to design, develop and implement new processes across the London Funders family. We are looking for someone who is adept at using a variety of systems (training provided) and can ensure all staff are confident in using them, this will be alongside our plans to implement the use of AI across the organisation.
We’re looking for someone who thrives in a small team but is equally confident working independently, who brings initiative and creativity to solve challenges, and—importantly—shares our commitment to building a fairer future for communities.
Our purpose is to bring funders together to build a better London by taking action on what matters to our city and our communities.
The client requests no contact from agencies or media sales.
Job details:
- Location: FLEX office, Vauxhall, London - Flexible hybrid working with a mixture of in person and home/office working.
- Salary: £54,000 per annum subject to deductions for tax and national insurance contributions as required by law, pro-rated if part time.
- Working hours: Full time, 5 days, equivalent to 37.5 hours per week. There is also the option to work part time at 0.8 FTE (30 hours per week).
- Pension: 4%, with incremental pension contributions.
- Contract: Fixed term, 2 years (with the expectation to continue, subject to funding)
- Reports to: CEO
- People management: 4-5 staff members.
- Benefits include: 25 days holiday per year plus bank holidays (pro rata) with incremental leave (one extra day per year worked up to 5 days); extra paid days off over the end of year holiday period; enhanced maternity, adoption and paternity pay; occupational sick pay; Employee Assistance Programme, including counselling support; and opportunities for skills development
About the role
The Director of Operations will serve as a key member of the Senior Management Team (SMT) and a key driver of our organisational strength. This role leads the development and smooth running of the systems, processes, and culture that enables FLEX to deliver its mission effectively. You will oversee day-to-day operations across human resources, finance, governance, and key compliance areas such as data protection and health and safety.
Working closely with the CEO and the SMT, you will implement and continually improve our operational plans, infrastructure, and procedures, ensuring they are efficient, legally compliant, and aligned with our values. Your leadership will foster a collaborative, inclusive, and high-performing environment, enabling the team to focus on achieving FLEX’s strategic goals.
How to apply
To apply please visit our website to download the recruitment pack. Deadline: 6 October 2025, 12pm (midday).
Shortlisting: Your application will be assessed against the criteria specified in the job description. Please explain how you meet the items marked for the ‘application form’ stage.
Interview: If you are invited to the next stage of the recruitment process, your experience, ability and skills will be further assessed at an in-depth interview with the Recruitment Panel.
Staff panel: Interviewed candidates will also meet a small group of FLEX staff in a separate session. This panel is informal and will focus on values and on how you might contribute to our organisational culture. Staff feedback will be shared with the Recruitment Panel to help inform its decision.
We would be grateful if you can also complete our Equal Opportunities Form. This information help us monitor and analyse the level of diversity within the organisation in order to assess gaps and actions needed to increase reach to underrepresented groups. This information will not be used as part of the selection process and will remain anonymous.
We encourage applications from people with lived experience of the immigration system or who identify as part of marginalised communities.
If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.
We are working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse.
The client requests no contact from agencies or media sales.
About The Sherwood Forest Trust
Join a passionate team at the Sherwood Forest Trust – a charity dedicated to protecting, restoring, and celebrating the unique landscape, wildlife, and heritage of Sherwood Forest. Our mission is to build a wilder, more connected environment where local communities are empowered to steward this legendary landscape for future generations.
The Opportunity
Are you an organised, proactive professional who enjoys supporting a dedicated team and making a difference? As our Office Manager, you’ll oversee smooth office operations, including:
-
Bookkeeping and financial record management
-
HR administration (including NEST pensions and payroll preparation)
-
Admin, procurement, and document management (using Office 365/SharePoint)
-
Office contracts, H&S, and day-to-day landlord liaison
-
Supporting the CEO and trustees with reports and charity compliance
Ideal Candidate
We’re seeking someone who is:
-
Experienced in office management, administration, or a similar role
-
Financially savvy with strong bookkeeping skills
-
Organised, flexible, and able to handle changing priorities
-
Proficient in Office 365 and accounting software (Quickbooks experience a plus)
-
A confident communicator, collaborative and reliable
-
Passionate about making an impact in the charity/not-for-profit sector
What We Offer
-
Flexible hours
-
Generous annual leave
-
Employer-contributory pension
-
Personal training and development
-
Welcoming office and meeting space in Edwinstowe
Ensuring the survival of the historic Sherwood Forest as a national treasure for future generations of people and wildlife.




The client requests no contact from agencies or media sales.