112 HR operation manager jobs

About This Job

This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK) we are looking for a proactive and organised HR Assistant to join our HR team and provide high-quality administrative support across the employee lifecycle. Working closely with the HR Manager, you will play a key role in recruitment, onboarding, employee records management, HR reporting, and supporting day-to-day HR operations. You will help ensure our people processes run smoothly, maintaining accurate records, supporting employee queries, and assisting with HR projects and initiatives. The successful candidate will be detail-oriented, highly organised, and committed to delivering a professional and confidential HR service.

Essential Skills

· Previous experience in a HR role.

· Strong organisational skills with excellent attention to detail and accuracy.

· Excellent written and verbal communication skills, with the ability to build positive working relationships.

· Ability to manage multiple priorities, work independently and use initiative.

· Experience maintaining confidential employee records and handling sensitive information discreetly.

· Proficient in Microsoft Office applications and confident learning and using HR systems.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal accident insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Sunday 20th July 2026. We encourage you to make clear in your covering letter how you meet the person specification and highlight your key skills. We cannot make assumptions on your qualifications, skills, or experiences, so please be explicit in your application.

Interviews will be held virtually via Microsoft Teams shortly after the closing date.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

We reserve the right to close for applications before the closing date if we receive a large number of applications.

In this role you are responsible for day-to-day operational activity across both finance and 
HR functions, working closely with the Finance Officer and reporting to the Head of Finance 
(with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity). 
The role requires effective use of systems to enable efficient processes, with responsibility 
for data held on the HR system and management of routine employee related processes 
including recruitment and onboarding. The role also shares responsibility for processing 
invoices and payments on the finance system, responding to queries from colleagues and 
3rd party partners. You will provide support for Head of Finance and Director Finance and 
Operations where required, including data analysis, reporting and preparation of returns 
across both finance and HR remits.

How to apply
To apply for this role please send your CV and cover letter (maximum two pages)
including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made 
more efficient. How did you approach making the change, and what did you do to 
ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee 
information while also resolving a difficult or confidential issue. What approach did you 
take?
3. Give an example of when you have had to manage competing priorities. How did you 
decide what to do first, and how did you ensure important deadlines were met?

HR and Recruitment
• Maintain accurate data on our HR system including starters, 
leavers, holiday and other absences
• Report on key employee metrics including sickness absence, 
holiday, TOIL, diversity
• Support line managers with recruitment activity including 
making effective use of the Applicant Tracking System to 
ensure a good candidate experience and to report recruitment 
metrics to enable continuous improvement
• Manage onboarding for new starters including reference 
requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and 
publicising HR policies, keeping the Employee Handbook 
current
• Maintain up to date employee guides and templates for key HR 
processes including appraisals, mid year reviews, recruitment, 
induction, flexible leave

Finance Administration
• Maintain appropriate employee access to Finance Systems, 
including being able to claim staff expenses and raise sales 
invoice requests, and support employees in using these 
systems. 
• Respond to queries in the central accounts mailbox, liaising 
with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase 
Ledger, including posting and payment of supplier invoices in a 
timely manner, ensuring accurate coding and authorisation in 
line with limits, maintenance of supplier accounts, 
reconciliations and remittances.
• Support Head of Finance and Finance Officer with management 
of company credit cards and virtual cards, including reconciling 
statements and accurate posting to the ledger. 
• Assist in raising sales invoices and accurately recording income. 
• Assist with Credit Control, chasing overdue debts and reporting 
to the Head of Finance.
• Support Head of Finance with analysis of financial data from 
the finance system (Xero) for reporting and other ad-hoc 
purposes
• Assist in maintaining up to date procedures. 
There is an opportunity to attend theatre press nights where 
appropriate and to take advantage of trade tickets when offered

This role sits within the Finance and Operations team whose focus 
is to ensure the organisations operate as effectively and efficiently 
as possible. Our team operates across Finance, HR, Technology, 
Facilities and Compliance, to ensure that systems and processes 
are set up which promote smooth delivery and support the work 
of the organisations. This includes adherence to regulatory 
requirements and best practice standards

About Bank Workers Charity

At Bank Workers Charity, we help people in the banking community live happier, healthier and more fulfilling lives. Guided by our values of Integrity, Caring, Respect, Achievement and Fairness, we're committed to creating a positive and inclusive workplace where people can thrive.

About the Role

We're looking for an organised and proactive People Administrator to join our People & Culture team. This is an excellent opportunity for someone with HR administration experience who wants to develop their career in a supportive, values-led organisation.

You'll provide high-quality HR support across the employee lifecycle, including recruitment, onboarding, payroll administration, learning and development, employee benefits, HR systems and employee engagement initiatives.

Key Responsibilities

• Act as the first point of contact for HR queries.
• Manage HR administration, employee records and employment documentation.
• Coordinate recruitment, onboarding and offboarding processes.
• Support payroll changes and employee benefits administration.
• Assist with learning and development activities and training records.
• Maintain HR systems and ensure GDPR compliance.
• Support employee engagement, wellbeing and inclusion initiatives.
• Contribute to HR projects and continuous improvement activities.

About You

You'll have:

• Experience in an HR Administrator, HR Assistant or HR Coordinator role.
• Knowledge of HR processes across the employee lifecycle.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Experience handling confidential information.
• Confidence using Microsoft 365 applications.

Desirable: CIPD Level 3 (or working towards), charity sector experience, learning & development or employee relations administration experience.

Why Join Us?

This is a fantastic opportunity to gain exposure to the full employee lifecycle, work closely with experienced HR professionals, and make a real difference within a charity that supports people in the banking community.

Our Benefits:

• 30 days holiday, plus public holidays (FTE).
• 8% employer contribution to Bank Workers Charity’s pension scheme and up to an additional 3% matched with employee contributions.
• A wide range of employer funded wellbeing experiences through Heka.
• Flexible benefit provision (including BUPA plan, cycle to work, payroll giving and electric car scheme).
• Group Life Cover (three times annual salary).
• Weekly wellbeing half hour.
• Employee Assistance Programme

If you're interested in joining us, please send your CV and a cover letter detailing how your experience aligns with the requirements of the role by 22 September 2026. Interviews are expected to take place during the week commencing 28 September 2026.

The Head of Operations will provide strategic leadership and oversight of HEY Smile Foundation’s governance arrangements, organisational systems and infrastructure, human resources and culture, and buildings and facilities. The role will ensure Smile has the people, processes, controls and resources to deliver its purpose reliably and respond confidently to future opportunities. Working closely with the CEO and senior leadership team, the postholder will translate organisational strategy into a clear operational plan, strengthen accountability and lead improvements across the charity. They will provide the CEO and trustees with timely information, assurance and practical recommendations on operational performance, capacity and risk.

This is a senior leadership role combining strategic oversight with the ability to secure delivery through colleagues, managers and specialist providers. The postholder will establish clear responsibilities, standards and reporting, intervening directly where necessary and building capacity so that routine delivery does not depend on the CEO.

We’re recruiting for an HR Operations Manager to help us support our team well as we work towards a fairer London. This role is offered on a flexible hours basis. 

This is an important role in our small Resources team. You’ll work closely with colleagues across the organisation, helping us build strong relationships, supporting managers and staff, and helping create the conditions for people to do their best work.

You'll be joining a genuinely supportive team. We share ideas, learn from each other and enjoy working collaboratively, and we're committed to helping everyone in the team develop and grow.

As a small organisation, the way we work together really matters, and we’re looking for someone who will enjoy being part of that.

The role

The HR Manager is responsible for managing all day-to-day HR operations, compliance and the employee life cycle. You will work closely with the Director of Finance and Resources providing practical HR advice and support. You will help us by:

• Delivering a high-quality professional HR service to staff and managers
• Reviewing and improving our HR systems, policies and procedures
• Working closely with the Director of Finance and Resources to identify priorities and to support the implementation of these

About you

We’re looking for someone who brings sound HR judgement, a practical approach and the confidence to work closely with people across the organisation.

You don’t need to have worked in a grant-making organisation before, but you should be interested in our work and comfortable supporting a small team where relationships, trust and good communication really matter.

How to apply

If you think we’re the right fit for you, we’d love to hear from you.

Closing date: 2 October 2026

Interviews: W/c 19 October 2026

If you think we’re the right fit for you, we’d love to hear from you. To apply, please go to our website and download the application pack.

We look forward to receiving your application.

About Us

Roots HR is a dynamic and growing HR consultancy specialising in providing tailored, pragmatic human resources solutions to social sector employers, including charities. We believe in the power of HR to transform the social sector, and we are looking for an experienced Senior HR Consultant to join our small but dedicated team.

We are founded on the belief that social sector organisations of all sizes should have access to high quality, practical and affordable human resources services. We recognise the challenges for such organisations and develop our services to meet the needs of the social sector, in terms of culture, risk and scale. We deliver those services on a more than profit basis to meet our social purpose.

Our market leading COMPLY service is in high demand, and we are now seeking to grow our team with the appointment of an HR Consultant who will provide comprehensive and pragmatic HR advice, documentation, and compliance support to clients by phone, Teams / Zoom and email.

Position Overview

Our market-leading COMPLY service is in high demand. We are now looking for a Senior HR Consultant to coordinate its day-to-day delivery, provide technical leadership to the HR Consultants delivering the service and maintain an active portfolio of consultancy work.

This is a hands-on senior role for an accomplished HR practitioner who combines strong employment law and employee relations expertise with sound judgement, excellent client care and the ability to coach and develop others. You will coordinate workloads, oversee case management, maintain service standards and act as the first point of escalation for complex HR and service-delivery matters.

What you will do

• Coordinate the day-to-day operation of the HR Advice Service, ensuring client enquiries are handled promptly, professionally and in line with agreed service standards
• Oversee ongoing casework, deadlines, service levels, capacity and risk, escalating major concerns to the Head of Service Delivery
• Provide technical oversight, quality assurance and practical support on complex employee relations casework and HR documentation
• Allocate and prioritise work fairly across consultants and associates, monitoring utilisation, billable time and project scheduling
• Lead monthly one-to-ones and support the wellbeing, performance, capability and development of team members
• Maintain your own client portfolio, providing pragmatic advice and producing high-quality contracts, policies, reports, letters and case-management documentation
• Support client relationships, identify recurring needs and use feedback to improve systems, processes and service delivery
• Contribute to proposals, scoping discussions, tenders, webinars, articles, newsletters and other business-development activity.

The successful candidate will, along with other essential criteria:

• Be qualified to Chartered MCIPD level or as a minimum hold a level 7 qualification in HR
• Have extensive experience of delivering robust generalist HR advice and guidance, including advising and coaching line managers and advising to a successful conclusion on a broad range of complex employee relations issues
• Social sector experience or exposure, gained through employment, volunteering or governance role(s) with extensive and broad operational delivery of robust generalist HR advice and guidance
• Bring strong quality-assurance and technical-review skills across HR casework and documentation
• Have experience of managing client relationships and resolving service-delivery issues
• Have excellent communication skills and be extremely skilled in influencing at all levels
• Have excellent written skills, able to produce high-quality reports and other documentation
• Be passionate about human resources and committed to updating their knowledge on a frequent basis
• Ideally, you will bring experience of leading or coordinating a team.

In return for your skills and commitment we can offer you:

• A wide range of interesting and demanding work in a sector where HR effectiveness impacts on the life of the community
• A friendly, team-oriented, supportive and trusting work environment
• Coaching and support in consultancy skills and practices
• Partnering internally with experienced and supportive colleagues.

To apply: Submit your CV and cover letter using our online system by no later than 11.59pm on Sunday 4 October 2026.

Roots HR CIC is an equal opportunities employer welcoming application from all sections of the community. Continued eligibility to work in the UK is required.

Strictly no contact from agencies please.

REF-230756

Join Together Active as our HR Admin Officer and help create a positive employee experience in a values-led charity tackling inequality through physical activity. 

This flexible, part-time role offers hybrid working, a 4-day-week organisation culture, and the opportunity to support recruitment, onboarding, HR administration and governance across our charity.

We're looking for an organised and proactive HR Admin Officer to support the smooth running of our people processes. Working closely with the Business Manager, you'll provide efficient, accurate and compliant HR administration across the employee and volunteer lifecycle. You'll play a key role in recruitment, onboarding, HR records management, compliance and governance support, helping to create a positive experience for everyone who works with Together Active.

About You

You'll be highly organised, detail-focused and confident managing confidential information. You'll have experience providing administrative support, strong communication skills, and a commitment to creating an inclusive workplace where people feel valued and supported. Experience of HR administration, recruitment processes or governance support would be advantageous.

Why Join Us?

• Part-time, 16 hours per week 
• Salary £28,000 FTE (£14,000 actual salary) 
• Hybrid working across home, office and Staffordshire locations
• 4-day working week organisation with no reduction in pay or holiday entitlement (pro rata) 
• Health and wellbeing cash plan, virtual GP and retail discounts.
• Up to 8% employer pension contribution.
• A collaborative, compassionate and inclusive team committed to making a difference across Staffordshire and Stoke-on-Trent.

Human Resources Director

Permanent | Hybrid Working (50% London Office Attendance - non contractual) | London

Hays are delighted to be working exclusively with the Marine Stewardship Council (MSC) to appoint a Human Resources Director.
This is a rare opportunity to join a globally recognised, purpose-led organisation at a pivotal point in its evolution. Reporting directly to the Chief Operating Officer, the HR Director will provide visible leadership across a London-based international HR and Learning & Development function, supporting a workforce operating across around 24 countries.

The role offers the opportunity to build on the significant progress already made within the HR function and help shape and deliver its next stage of maturity. You will play a critical role in ensuring the organisation continues to attract, develop and retain talented people while providing expert advice on complex people matters across multiple international jurisdictions.

The Opportunity

This is a genuinely hands-on HR Director role. Working closely with the Chief Operating Officer, Executive Committee and senior stakeholders worldwide, you will lead a developing HR function through its next phase of growth and continuous improvement.

Key responsibilities will include:

• Providing strategic and operational leadership across the HR and Learning & Development function
• Leading HR operations across the full employee lifecycle including recruitment, reward, employee relations, compliance, systems and people data
• Acting as a trusted adviser to the Chief Operating Officer and senior leadership team on complex and sensitive people matters
• Leading and developing an HR team and supporting continued capability growth
• Reviewing, maintaining and improving HR policies, processes and governance frameworks across multiple countries
• Ensuring compliance with employment legislation and HR best practice across multiple international jurisdictions
• Driving consistency and best practice across international HR operations
• Leading annual reward and pay review processes
• Overseeing HR systems, reporting and people analytics to support business decision-making
• Working closely with leaders to strengthen management capability and performance across the organisation

About You

We are keen to speak with credible and experienced HR leaders who can demonstrate:

• Significant experience leading a broad HR function at Head of HR, HR Director or equivalent level with experience leading and developing HR teams
• Proven recent experience operating across multiple countries and international employment environments
• Strong expertise across employee relations, recruitment, reward, policy, compliance and HR operations
• Experience in supporting senior leaders and advising on complex people matters
• Experience improving systems and governance frameworks
• Strong commercial judgement and the ability to balance strategic thinking with operational delivery
• Excellent written and verbal communication skills
• Chartered CIPD membership (or equivalent senior HR qualification)
• Degree-level education or equivalent senior professional experience

Whilst sector background is flexible, candidates must demonstrate a genuine interest in working within a mission-led organisation and be motivated by the opportunity to contribute to the MSC's environmental and sustainability goals.

Why Join MSC?

The MSC's vision is for the world's oceans to be teeming with life, and seafood supplies safeguarded for this and future generations. Today, the impacts of overfishing and climate change pose an even greater threat to the ocean and fish stocks. Through our internationally recognised certification and ecolabeling program, well-managed sustainable fisheries are recognised and rewarded throughout the seafood supply chain. Over 700 fisheries around the world, representing 19% of the annual global marine catch, are now engaged in the MSC program and MSC certified and labelled seafood products are now available in over 66 countries. Through partnerships and collective endeavour, we are on a mission to end overfishing.

This is an opportunity to join an organisation with real purpose while leading and developing a high-performing international HR function during an exciting period of growth and change.

Additional Information

• Permanent position
• Hybrid working model, which is non-contractual (minimum 50% office attendance)
• London-based role
• 25 days annual leave
• Enhanced pension arrangements
• Life assurance
• International exposure and stakeholder engagement
• Significant opportunity to influence organisational culture, capability and people strategy

If you are an experienced HR leader with international experience, strong operational capability and a passion for building high-performing organisations, we would love to hear from you.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're looking for an organised and proactive HR & Office Coordinator to support the smooth running of our people processes and office environment. This is a varied role that would suit someone who enjoys working across HR administration, recruitment, compliance and office coordination in a small organisation.

As a close-knit team of around 30 staff (18 FTE), this role offers a broad range of responsibilities and the opportunity to be involved in many aspects of organisational life. Much of the role centres on coordination, administration and maintaining effective systems and processes, helping to ensure colleagues have the support they need to work effectively.

About the role

Working closely with managers and colleagues across the organisation, you will play a key role in supporting our people, maintaining compliance and helping our office environment run smoothly.

Key responsibilities include:

• Coordinating HR administration throughout the employee lifecycle, including onboarding, probation monitoring, employee records and contractual changes.
• Supporting recruitment activity, including advertising vacancies, arranging interviews, coordinating pre-employment checks and communicating with candidates.
• Maintaining accurate HR, safeguarding and compliance records and supporting organisational reporting requirements.
• Providing first-line support on HR processes and policies, escalating more complex matters where appropriate.
• Supporting health and safety, data protection and compliance activities through effective administration and record keeping.
• Coordinating office administration, supplies, room bookings and relationships with external providers.
• Helping to improve processes and systems while ensuring colleagues have the information and support they need.

About you

We're looking for someone who:

• Has experience in HR administration, recruitment, office management or a similar business support role.
• Is highly organised and able to manage a varied workload effectively.
• Has excellent attention to detail and is comfortable working with confidential information.
• Has strong written and verbal communication skills and enjoys building positive working relationships
• Is confident using Microsoft 365 and organisational systems.
• Is proactive, approachable and enjoys working as part of a small, collaborative team.

Experience of HR systems, office coordination, compliance administration or working in the charity, education, social care or public sectors would be beneficial but is not essential.

Why join CCS Adoption?

This is an opportunity to join a supportive organisation where your contribution will have a genuine impact. As a small team, we value collaboration, flexibility and a shared commitment to improving outcomes for children and families through adoption.

In return, we offer:

• Flexible working arrangements.
• Hybrid working.
• A supportive and friendly team culture.
• Opportunities to develop your skills across HR, recruitment, compliance and organisational support.
• Meaningful work that helps support children, families and communities.

If you're an organised and motivated administrator who enjoys variety and wants to make a difference, we'd love to hear from you.

Anyone joining the CCS team is subject to our safe recruitment and pre-appointment checks. This includes providing documentation to evidence the right to work in the UK, a Disclosure and Barring Service (DBS) check and written and telephone references. 

Do you believe that great organisations are built by supporting great people?

We’re looking for an experienced and people-focused HR Officer to join our friendly and ambitious team. This is an exciting opportunity to play a key role in supporting people who make a real difference to people’s lives every day across North and West Kent.

As our HR Officer, you’ll work closely with managers across the organisation, providing proactive support throughout the employee lifecycle. From recruitment and onboarding to employee wellbeing, learning and development, policy implementation and HR administration, you’ll help create a positive and inclusive workplace where people can thrive.

What you’ll be doing:

• Supporting recruitment campaigns and onboarding processes
• Providing HR advice and guidance to managers and colleagues
• Maintaining HR records and ensuring compliance with employment legislation
• Supporting wellbeing, engagement and learning initiatives
• Assisting with employee relations matters and policy development
• Helping us continue to build an inclusive, supportive and high-performing workplace culture

We’re looking for someone who:

• Has HR experience and a sound understanding of employment practices
• Is highly organised with excellent attention to detail
• Communicates confidently and builds positive relationships
• Brings warmth, discretion and professionalism to every interaction
• Shares our commitment to supporting colleagues and delivering excellent services to our communities

Why join us?

At North & West Kent Citizens Advice & Kent Law Centre, you’ll be part of a forward-thinking charity helping thousands of people find a way forward every year. You’ll join a supportive team, contribute to meaningful work and have the opportunity to make a real impact on the experience of our staff and volunteers.

For further information, please download the job pack on our website via the Redirect button.

How to apply

Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.

There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.

About us

The Runnymede Trust is the UK’s leading race equality think tank. We generate research to challenge racial inequality in Britain.

For more than 50 years, we have worked tirelessly to build a Britain in which we all belong. Proudly independent, we speak truth to power on race and racism without fear or favour. We are not swayed by political agenda, profit or popular opinion. We are authentic, led by an ethnically diverse team, and we draw from our lived experience and that of our wide and inclusive community and partnership networks.

The Role

We are seeking a talented and motivated People & Culture Manager to lead and develop Runnymede’s people function and help ensure colleagues have a positive, consistent and inclusive experience throughout their time at the organisation.

Reporting to the Director of Operations & Finance, you will provide practical HR advice and support to managers and staff, oversee key people processes and ensure our policies, systems and ways of working support Runnymede’s values, culture and operational needs.

This is a varied role covering people operations, recruitment, employee relations, performance, wellbeing and organisational culture. You will oversee the employee lifecycle from recruitment to exit, maintain and develop our people policies and employee handbook, coordinate payroll administration, and support initiatives that strengthen engagement, communication and collaboration across the organisation.

Who we’re looking for

You’ll be the right person for this role if you have strong experience across HR and people management, with the ability to provide practical and confident advice to managers and staff across a range of people matters.

You will bring sound knowledge of employment law and HR best practice, alongside strong organisational and communication skills. You’ll be comfortable managing employee relations matters, developing effective people processes and supporting managers to build their confidence and capability.

You’ll also have a genuine interest in creating positive workplace cultures, with a commitment to inclusion, wellbeing and staff engagement. You’ll thrive in a collaborative environment and be able to balance day-to-day people operations with longer-term organisational development.

How to apply

To apply please click the apply button below.

This will take you to our online recruitment platform, BeApplied, which is a platform that aims to facilitate an unbiased and inclusive hiring process.

On BeApplied you will be asked to upload your CV and answer some skill-based application questions instead of a traditional covering letter.

Runnymede Trust is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in research and policy making and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from Black, Asian and minority ethnic people; people with disabilities; people who identify as being LGTBQIA; people who have a mental health condition; and people who identify as working class now or in the past.

We are also aware that many highly capable prospective candidates nonetheless rule themselves out of work in think tanks because they underestimate their own ability to do the role. With this in mind, we strongly encourage applications from anyone who is prepared to learn and grow on the job and would like to stress that past experience of working in think tanks is not required.

Interview Schedule

Candidates will hear back about their application status on 30th of September, and interviews for shortlisted candidates will be conducted on w/c 5th of October.

We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.

The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.

The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.

The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.

The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.

As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.

Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
 

Tasks and responsibilities:

Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).

•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
 

People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.

Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.

•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.

Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.

•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.

Person specification / What we’re looking for:

Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
 

Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]

Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
 

Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]

Application closing date: Monday 14 September at 5pm (BST)

First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026

Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026

Early applications are encouraged.

For any queries, please contact our recruitment team.

Help us make a bigger difference to families

Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.

This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.

What you’ll do

You will:

• Produce management accounts, budgets, forecasts and financial reports.
• Monitor income, expenditure and cash flow.
• Oversee QuickBooks and the work of our Finance Administrator.
• Provide financial information for funders, the CEO and Trustees.
• Coordinate governance, compliance and risk-management processes.
• Oversee routine HR administration and work with our external HR advisers.
• Manage key suppliers, contracts, insurance and IT support.
• Line manage the Finance Administrator and work closely with the Office Administrator.
• Improve systems and help the charity work more efficiently.

About you

You will have:

• Strong charity finance or business-management experience.
• Practical experience of using QuickBooks and producing management reports.
• A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
• A good understanding of budgets, financial controls and reconciliations.
• Experience of governance, HR administration, contracts or office systems.
• Experience of supervising or managing staff.
• Excellent organisation, accuracy and attention to detail.
• The confidence to take ownership, work independently and communicate clearly.

You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.

The role is office based and requires someone who can stay focussed and productive, working around a busy team

People Operations Officer

Location: High St, Brasted, Westerham, UK

Contract type: Full time, Permanent

Salary: Up to £27,184 per annum

Access to your own means of transportation would be beneficial, as the local bus service is unfortunately neither frequent nor reliable. We recommend you research your potential commute ahead of applying.

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

The People Team plays a critical role in supporting our services to deliver our work. We're a team of nearly 20, and work from our offices in Brasted, Kent, Central London and remotely (with travel to our services).

Job Description

If you're looking for your first or second job in HR and already have impressive administrative and organisational skills, as well working towards your CIPD level 3 or equivalent then we have the ideal role for you.

As People Operations Officer you will be delivering a customer-focussed HR processing service for a number of areas of our organisation. You will be working with our Service Managers to ensure they work to our HR polices, processes and practices. This will include:

• Using the ATS system to approve and publish roles
• Carrying out background checks and onboarding new staff.
• Issuing offer letters and contracts of employment.
• Administering the leaver processes.
• Processing variations to contracts and payroll changes and entering timesheets.
• Monitoring key events and dates relevant to the employment relationship (e.g. DBS renewals) and taking appropriate action.
• Collating inter-company transfer (TUPE) data as required and implementing the payroll and records aspects of TUPE transfers
• Managing the employee absence processes, including annual leave, sickness, maternity and paternity.
• Preparing redundancy calculations
• Supporting with grievance and disciplinary investigations by making arrangements and taking notes.
• Supporting Managers with informal and Stage 1 sickness absence cases.
• Dealing in a sensitive and professional manner with enquiries from all sources and maintaining privacy and confidentiality at all times

You will be managed by our People Operations Manager, and will be working with a wider People team who support other areas of the organisation, so there will be plenty of opportunities to learn from others, hear more about what we do and how you play a part in the bigger picture.

You'll also be working closely with the rest of the team in particularly the Strategic People Partners and ER & Wellbeing team. Your relationship with our Payroll team is also going to be key.

Qualifications

An understanding of, or keen interest in HR is essential, while some experience of the area would be desirable. We will also look to supporting you with further development and in gaining a recognised qualification in HR support.

To succeed in this role you must possess a good basic education and strong administrative skills - including a familiarity with Word and Excel, and experience of using mail merge and databases. You will be able to work on your own initiative and maintain confidentiality. In addition, you must be able to demonstrate:

• The ability to build and develop strong working relationships
• A strong customer service ethos and good communication skills
• The ability to work effectively under pressure
• Time management and prioritisation skills
• Excellent attention to detail and accuracy.

Desirable criteria:

• Experience of working in a busy Human Resources or Finance Department.
• Experience of using a HR database system.
• Knowledge of the main areas of HR administration
• Able to develop basic administration procedures.

Additional Information

Access to your own means of transportation would be beneficial, as the local bus service is unfortunately neither frequent nor reliable. We recommend you research your potential commute ahead of applying.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.