Hr project manager jobs in kingston upon thames, greater london
An exciting opportunity has arisen for a Business Support Assistant, Clinical Governance to join our Nursing and Care Directorate This successful candidate will play a key role in supporting the Business Support Manager in ensuring the efficient operation of the Nursing and Care Directorate.
This role involves providing project support and operational coordination across multiple areas, including staffing, recruitment, training, compliance, clinical governance, electronic medical records, and budgetary management.
The Business Support Assistant will collaborate closely with the Business Support Manager, Head of Care, Head of Clinical Governance, People Team, and other key stakeholders to ensure smooth and efficient operations, while maintaining high standards of care and compliance with regulatory requirements.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
- Assist in the recruitment process for Nursing and Care roles, including posting job advertisements, collecting applications, and assisting with shortlisting and arranging interviews.
- Provide support in the onboarding process for new staff, including preparing induction materials and coordinating with the People Team to ensure all pre-employment checks are completed.
- Support the coordination of the international recruitment programme by liaising with the recruitment and compliance teams to ensure all necessary documentation is completed.
- Maintain records of staff absence, including sickness and vacancies, and assist the Business Support Manager in liaising with relevant teams to arrange bank/locum/agency cover as required as well as the required inputs on SMI.
Interview Date: to be confirmed.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We are excited to be recruiting a part-time role for an Operations Manager in our dynamic voluntary sector adolescent mental health service.
Open Door is a young people’s mental health charity that has been based in Haringey, North London for 49 years. It aims to improve mental health and life-chances of young people. We provide an ‘Open Door’ to free, high quality psychological therapy to 12–24-year-olds delivered by experienced and highly trained clinicians. We also support parents and carers, struggling with the issues their children face. We aim for access to be simple and over half of those we support, self-refer. Many young people who come to us have significant mental health difficulties and have faced barriers to services. Open Door delivers evidence informed practice and has been commended for our ambitious approach to outcome driven care.
Open Door received national recognition for impact, as a 2024 finalist for Health Service Journal (HSJ) Award for Reducing Inequality and Improving Outcomes for Children and Young People Open Door is community embedded, integrated into the local mental health infrastructure, commissioned by North Central London Integrated Care Board and part of the Haringey Child and Adolescent Mental Health Service single-point-of-access. We have a strategic voice which is used to advocate for young people’s mental health and influence practice. Last year we supported over 800 young people, parents and carers and offered over 8000 appointments. This is an exciting time to join Open Door. The candidate will have key role in ensuring Open Door’s operations are efficient and effective.
Open Door works from our bases in Crouch End and Tottenham and provides services in local secondary schools and the @Haringey Autism Hub. Most of our work is delivered in person ad this is what most young people tell us they want. Demand for the service is high.
We are committed to equality, diversity and inclusion for our service users and staff. More than half of our young people are from global majority communities, and approximately 1 in 4 are neurodivergent.
Growing, maintaining and promoting a diverse team is important as we are made stronger by the unique capabilities, qualities and experience that each staff member brings to Open Door. We welcome applications from candidates with lived experience of all kinds, including global majority and/or neurodivergent candidates.
Open Door is a young people’s mental health charity which has been based in the London Borough of Haringey for 49 years.
The client requests no contact from agencies or media sales.
Anna Freud is seeking a Trial Manager to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
You will join a big thriving team who are passionate about making a meaningful impact in the field of Applied Research and Evaluation. This is a distinctive opportunity to engage in a research team that focusses on real-world settings around children’s mental health and wellbeing. The team will also include working with service users, young people, schools and other public sectors.
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
As Trial Manager, you’ll play a pivotal role in delivering a high-profile randomised controlled trial focused on financial support for families in the social care system. You will oversee the coordination of the project, ensuring it runs smoothly, on time, and within budget, while acting as the central point of contact between funders, delivery partners, and the research team. Your responsibilities will include managing key administrative processes, ensuring data quality, liaising with external stakeholders, and supporting junior colleagues. This is a fantastic opportunity to contribute to innovative research with real-world impact on young people’s mental health and wellbeing, while gaining valuable insight into a range of research methods, large-scale trial delivery, and knowledge mobilisation to inform policy and practice.
What you’ll bring
You will have a doctoral qualification in a relevant field or a Master’s degree with significant experience in research management, alongside a strong track record of coordinating large-scale, multidisciplinary quantitative or mixed-methods research projects.
Essential skills and experience:
- Proven experience managing, cleaning, and analysing large-scale quantitative datasets;
- Experience contributing to academic and non-academic research outputs, such as publications, conference presentations, or dissemination events;
- Ability to support and supervise junior team members effectively;
- Strong stakeholder engagement skills, particularly with vulnerable groups, Local Authorities, and funders;
- You will be highly organised and collaborative, with a strong understanding of research delivery and data quality management;
- Excellent written and verbal communication skills for both academic and non-academic audiences.
This is an exceptional opportunity for a motivated individual to join a dynamic and high-performing team, and to contribute to impactful research that makes a real difference in the lives of children, young people, and families.
Key details
Hours: Part-time (28 hours per week)
Salary: £40,560 per annum FTE, plus 6% contributory pension scheme
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract type: Maternity cover fixed-term, 9 months.
Next steps
Closing date for applications: midday (12pm), Monday 30 June 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Thursday 3 July 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Monday 7 July and Tuesday 8 July 2025.
How to apply: visit our website. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
The Lyric Hammersmith is one of the UK’s leading producing theatres. The Lyric produces world class theatre from the heart of Hammersmith, the theatre’s home for more than a hundred and twenty five years. The theatre has gained a national reputation for its work in forging pathways into the arts for young talent from all backgrounds.
We are currently recruiting for a Marketing Manager to join our Communications and Sales Team.
The Marketing Manager will plan, manage and deliver the Lyric’s marketing and audience development campaigns to achieve financial targets and maximise attendance across all activity, with a focus on Theatre productions. The Marketing Manager will support the wider Communications and Sales team to ensure activity reaches the broadest possible audience, highlighting our impact and positively developing our reach and reputation.
Working closely with the Director of Communications & Sales, Senior Marketing Manager, Sales & Box Office Manager and Press & Marketing Assistant, they will support the delivery of the wider strategy of positioning the Lyric as an important part of London’s vibrant theatre scene.
Deadline for applications: 12pm on Monday 30 June.
The Lyric encourages people from any background to apply for this post. We are committed to creating a workforce which is representative of our society, and to bringing together those with a variety of skills and experiences to help shape what we do and how we work. We are particularly keen to hear from the global majority and disabled candidates. All disabled candidates who demonstrate that they meet the essential criteria will be invited for an interview. The Lyric Hammersmith is proud to be a Disability Confident Committed Employer and supports parents and carers working in theatre.
‘‘The Lyric …it’s simply a theatre that thinks for itself.’’ A.A. Milne
The client requests no contact from agencies or media sales.
Sarcoma UK exists to support everyone affected by sarcoma and to ensure their voices shape everything we do. As we prepare to launch our new five-year strategy, this pivotal role will help embed lived experience at the heart of our work.
We are growing our existing Involvement Programme to ensure patients, families, and supporters are meaningfully involved across all areas of Sarcoma UK’s work. As Involvement and Volunteer Coordinator, you will lead the development of our volunteering and involvement infrastructure creating impactful opportunities that inform our services, drive engagement, and raise awareness of sarcoma.
Reporting to the HR and Governance Manager, you’ll work collaboratively across all internal teams and externally with people affected by sarcoma and their support networks. This is a unique opportunity to shape how we involve our community, build capacity, and deliver on our strategic goals.
Benefits
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes
Duties and Responsibilites:
Involving people affected by sarcoma
- Strengthen and support our existing Involvement Network, keeping members engaged and informed.
- Facilitate a variety of inclusive involvement opportunities for people affected by sarcoma, reflecting diverse capacities, interests, and abilities, and ensuring these align with our Equality, Diversity, and Inclusion (EDI) framework.
- Recruit, induct, and train new Involvement Network members, promoting the network through Sarcoma UK’s communication channels.
- Develop systems to capture meaningful feedback and measure the impact of involvement activities.
- Collaborate with colleagues within Sarcoma UK to create and facilitate meaningful involvement opportunities that engage people with lived experience in our work, ensuring these opportunities are inclusive, accessible, and aligned with our strategic goals
- Champion the voice of patients and families across Sarcoma UK’s work.
- Produce and distribute a regular involvement newsletter to communicate opportunities, updates, and information about the work of Sarcoma UK.
Volunteer Management
- Develop and implement a volunteering programme aligned with Sarcoma UK's organisational objectives.
- Design and maintain efficient systems for the recruitment, screening, induction, and support of volunteers.
- Act as the initial point of contact for volunteer recruitment and onboarding, before handing over management to the relevant staff member (e.g. fundraising event organiser or project lead) depending on the role.
- Define clear volunteer roles and pathways that deliver impact and reflect volunteer motivations and interests.
- Plan and deliver engaging training for volunteers based on role requirements.
- Maintain accurate volunteer records using our database (Raiser’s Edge NXT).
- Develop and manage volunteer policies, procedures, and risk assessments.
- Ensure compliance with volunteering regulations and best practice.
- Monitor, evaluate and report on the impact of volunteering initiatives.
- Administer volunteer expenses and coordinate recognition within agreed budgets.
General
- Support cross-organisational projects that involve people affected by sarcoma.
- Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
- Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
The Marketing & Communications Manager will manage the Marketing & Communications Team to create and deliver highly engaging and inspiring brand content to mobilise key audiences such as funders, partners, supporters and followers across multiple online and off-line platforms.
The Marketing & Communications Manager role is pivotal in helping Trees for Cities inspire action and deepen engagement to grow a national movement for urban trees and tree equity.
You will review, maintain and develop the charity’s brand to reach key target audiences; building and monitoring our digital environment and helping to strengthen the execution and analysis of our integrated marketing & communications plans.
You will lead and manage the delivery of our marketing strategy through multi-channel marketing and communication campaigns using the digital marketing mix of paid, owned and earned channels.
ABOUT TREES FOR CITIES
Trees for Cities is an ambitious, far-reaching organisation.
Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK and overseas. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.
This is an exciting opportunity which requires a diverse skillset from an experienced, innovative and agile marketing and communications professional who likes to get hands-on in their role. The right candidate will be an excellent copywriter, an organised project manager with proven experience of managing people and external suppliers. As a self-starter you thrive in fast-paced and collaborative environments, using creativity, data and storytelling to inspire environmental action. Your success will be measured by the growth of Trees for Cities audiences contributing their time, money and voice in support of urban trees and tree equity.
Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.
HOW TO APPLY
Please visit our website to view full job description. To apply, use the application link below to submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification. If you experience any issues during the application process, please get in touch with our HR team.
Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.
The deadline to apply is: Monday, 14 July, 10 am
Interviews provisionally scheduled for: Tuesday, 29 July
We reserve the right to close the application window early, subject to the quantity and calibre of applications received. If you are interested in this role, please apply as early as you can to avoid missing out.
If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.
Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.
No Agencies Please.
The client requests no contact from agencies or media sales.
Job Title: Known internally as Relationship Manager
Location: Home-based covering Scotland. Candidates should ideally reside in the Glasgow area and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training
Hours: 35 hrs per week
Contract type: Permanent
Salary: £34,616 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
· Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities
· Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters
· Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
· Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment
This role would be focusing mainly on the West of Scotland but covering the whole country as needed, with some additional supporters based in Northern Ireland.
What we offer:
· Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
· Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
· Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
· Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
· Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
· Health Cashback Plan: access a health cashback plan to cover medical expenses.
· Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
· Discount scheme: access exclusive savings at various high street retailers and gyms.
· Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by the end of 13th July. 1st interviews held online on 21st July and 2nd interviews held face to face in Scotland on 4th August.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touchwith the HR Team.
We’re here to give every young person facing cancer the best care and support.





The client requests no contact from agencies or media sales.
We are looking for a Development Manager to lead TortureID into the next stage of its organisational development. This is an exciting opportunity to play a vital role in a dynamic human rights charity, working across the asylum and health sectors.
Please visit our website, download our Advert and the Person Specification and Job Description to find out more about TortureID and the Development Manager role. If you would like an informal discussion about the role before applying, please get in touch.
Our mission is to identify, document and rehabilitate from consequences of torture and other forms of human rights abuses
The client requests no contact from agencies or media sales.
The Pembroke Academy of Music (PAM) is an open-access music education programme with a vision that all young people should have the opportunity to learn and grow through high-quality engagement with music. PAM works toward this vision by offering local children low-cost classical music instrumental instruction, providing opportunities for them to perform and enjoy music and supporting their personal development through music. PAM includes:
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Weekly instrument tuition in either violin, cello, trumpet, trombone, guitar, clarinet, or flute;
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Weekly in-depth music-making sessions in ensemble work, musicianship, music theory, and biweekly composition lessons;
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Termly solo and ensemble performance opportunities in the Walworth community;
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Collaborative music projects with our local music organisations such as: Youthsayers Music, Orpheus Sinfonia, Brixton Chamber Orchestra.
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Travel to Cambridge and participate in music workshops with the Pembroke College Chapel Choir
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Trinity Board Music Examinations.
The role of the PAM Project Manager is to oversee all aspects of the delivery of PAM, with the support of the PAM Administrator. The PAM Project Manager also ensures PAM works within our overall statement of purpose for arts programmes at Pembroke House:
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Creating space for local people to learn arts disciplines, create art together and share various forms of creative expression with each other and the wider society
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Using the arts as a way to connect people to each other and strengthen the community
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Nurturing the creative life of the Walworth community by supporting local artists and art making that comes from the local community
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Exploring the role of the arts in bringing about social change
Located in the heart of Walworth, we strive to empower communities and individuals to create a neighbourhood where everyone can flourish.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.
Role Purpose
The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.
This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing.
As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.
Key Responsibilities
Operational Leadership & Organisational Strategy
- Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
- Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
- Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
- Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
- Lead on operational planning, resource allocation, and impact measurement.
Programme Delivery & Impact
- Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
- Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
- Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
- Identify and mitigate operational risks that could affect programme delivery.
Financial & Resource Management
- Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
- Ensure financial policies, processes, and controls are in place and adhered to.
- Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
- Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
- Support the development of business models, funding strategies, and income diversification.
Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)
- As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
- Provide training and guidance to staff on safeguarding responsibilities and best practices.
- Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
- Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.
Human Resources, People Management & Wellbeing
- Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
- Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
- Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
- Promote staff wellbeing, fostering a positive and supportive working environment.
- Line manage operational staff, providing leadership, mentoring, and professional development opportunities.
IT Infrastructure, Systems & Data Management
- Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
- Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
- Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
- Identify and implement digital solutions to enhance operational effectiveness.
Governance, Risk & Compliance
- Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
- Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
- Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
- Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.
Facilities & Office Management
- Oversee the management of charity premises, assets, and office operations.
- Ensure facilities are safe, secure, and compliant with health and safety regulations.
- Lead on business continuity planning and disaster recovery strategies.
Person Specification
Essential Experience & Skills
- Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
- Strong understanding of programme management, financial oversight, HR, IT, and governance.
- Demonstrable experience of managing budgets using complex Excel spreadsheets.
- Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
- Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
- Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
- Strong policy development and implementation skills, ensuring compliance and operational efficiency.
- Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
- Experience working with Boards of Trustees and governance structures.
- Excellent risk management, problem-solving, and decision-making skills.
- Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.
Desirable Experience & Skills
- Experience in charity fundraising operations.
- Knowledge of GDPR, data protection, and cybersecurity best practices.
- Understanding of health and safety, facilities management.
Personal Attributes
- A strategic thinker who can balance day-to-day operations with long-term vision.
- A collaborative leader who values teamwork and inclusivity.
- A proactive problem solver, able to manage multiple priorities in a dynamic environment.
- A strong commitment to the values and mission of the Katherine Low Settlement.
Further Information
·Katherine Low Settlement is committed to Diversity, Equity and Inclusion
·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
·You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Fixed Term Contract - 12 months
Join us to support people-led change across the UK.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.
Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.
We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.
This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.
The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
Purpose of the role:
The purpose of this role is to build on our programme of strategic engagement with our key audiences, in order to build our presence, influence and networks in a wide range of UK sectors and topical issues. This includes leading the design and delivery of some of our focused programmes in which we award Fellowships and supporting the Fellows awarded into these programmes to help them increase their UK impact once they’ve done their overseas learning. This role is responsible for delivering all engagement activity across our Arts and culture, Community and citizenship, Environment and resources and Governance and public provision universal themes.
Key responsibilities:
Programme Development and Delivery
- With oversight from the Engagement Director, and working with members of the Advisory Council to develop the focus and goals of a three-year Fellowship programme within our Governance and Public Provision universal theme through a process of desk-based research and consultation workshops
- Working with the Head of Comms to design and plan the launch of the new programme to applicants
- Working with the Head of Fellowship to design a support package for applicants into the programme
- With oversight from the Engagement Director, creating and facilitating a Working Group of Fellows, partners and Council members to support the cohort of Fellows awarded within this programme. And working with the other Research and Engagement Manager to develop and enhance our approach to stewarding these Working Groups including ones already in place for our other programmes.
- Supporting the Engagement Director in the recruitment and stewardship of Knowledge Partners for this programme and other programmes under your four thematic sectors
- Working with members of our Advisory Council to review our two environment related programmes with a view to revising them or developing them further.
- Reviewing the progress of each programme under your remit with the relevant Advisory Council members and the Working Group at the end of the applications cycle and before the programme reopens for applications
Sector Relations & Networking
- Researching target audiences, stakeholders, partners and allies, in the four thematic sectors you oversee. Building relationships and maintaining our database of these.
- Developing and managing a systematic programme of engagement with these audiences, through communications and activities including talks, briefings, events, newsletters, publications and other opportunities.
- Systematic promotion of Fellows into these sectors.
Creation of Engagement Content
- Designing and delivering a programme of engagement events for Fellows including webinars and convenings to provide support, knowledge sharing and networking opportunities for the community of Fellows
- Leading on the design and delivery of a programme of wrap-up engagement activity for Fellows in our Rural communities programme
- Leading on the discovery and development phase of a programme of wrap-up engagement activity for Fellows in our Arts and Communities and Children and Young People with experience of care programmes.
- Assisting with the creation of sector content to support the dissemination of Fellows’ learning into their sectors
- Writing engagement materials such as case studies for a wide range of sectors and issues.
- Filtering Fellows’ surveys for case studies and other material.
Post-learning support for the community of Fellows
- Working with partners to deliver training and upskilling support to Fellows to help them increase their UK impact
- Supporting Fellows to distil their learning into ‘reports’ which can be used to disseminate their learning and recommendations
- Ad hoc support to individual Fellows to help them connect with their sectors and each other, and promote their learning and recommendations
- Working with the Engagement team to rethink and pilot new approaches to post overseas learning support for Fellows including grants, events, training, community platforms and more
- Supporting the Engagement Director with the biennial Awards Ceremony for Fellows
And to undertake any additional appropriate duties as may reasonably be required on either a short or long term basis.
Person Specification
Qualifications
Degree level or equivalent transferable skills
Skills and Experience
- Experience in developing, delivering and reviewing complex programmes involving multiple stakeholders
- Experience working in or with the voluntary, community, or social impact sectors
- Strong track record of stakeholder engagement across sectors (e.g. government, arts, civil society, environment)
- Experience of designing and facilitating events, workshops or convenings
- Proven experience of relationship management, including with partners and advisory groups
- Demonstrated ability to conduct desk-based research, synthesis and programme scoping
- Experience in producing high-quality written content (e.g. case studies, briefings, reports) for diverse audiences
- Understanding of knowledge exchange, learning dissemination and post-programme support
- Experience of supporting communities or individuals to maximise their impact
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
- Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
- Excellent organisational and prioritisation skills
- Comfortable working independently and collaboratively across functions
- Commitment to equity, diversity and inclusion in programme design and delivery
TCF Competency Framework for Personal Development
Role Specific Responsibility
- Innovative in approach.
- Trains and supports others to develop their skills.
- Aligns best practice on process.
- Delivers change and operational strategy through collaboration and using coaching where appropriate.
- Strategic focus on all team outcomes.
Quality & Efficiency
- Drives results-oriented work.
- Holds a realistic view of results, while nurturing team potential.
- Provides clear accountability to team members, and leads by example in performance management.
- Uses forward planning to meet appropriate deadlines.
- Solves complex problems with a strategic approach.
Communication
- Influences and persuades stakeholders at all levels.
- Resolves misunderstandings and conflicts through thoughtful communication.
- Delivers complex information in an easily understandable way.
- Adopts a coaching approach to leadership and line management through encouraging open questions, active listening and providing constructive feedback.
Problem Solving
- Thinks creatively to solve complex problems.
- Balances multiple factors, such as costs, time, and resources, when solving problems.
- Anticipates potential issues and proactively addresses them.
Teamwork
- Resolves team conflicts and keeps the team focused on common goals.
- Takes on a leadership role within a team when needed.
- Builds strong relationships across teams and departments.
- Demonstrates leadership in driving team performance.
Leadership
- Leads larger teams or complex projects, ensuring alignment with organisational goals.
- Develops and implements strategies to improve team performance.
- Provides mentorship and coaching to others within the organisation.
Decision-Making
- Makes decisions in complex or high-pressure situations with limited information.
- Demonstrates sound judgement and considers the long-term impact of decisions.
Stakeholder Management
- Develops and maintains strategic relationships that contribute to the success of the organisation.
Change Management
- Leads the delivery and manages significant change initiatives, ensuring smooth transitions.
Strategic Thinking
- Develops and implements strategies that align with long-term goals and objectives.
- Analyses trends and data to make informed strategic decisions.
Interpersonal Skills
Handles difficult conversations with empathy, showing respect for diverse perspectives
Working for The Churchill Fellowship
- Salary c. £43,000-46,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 week paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay.
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.
Recruitment Process
We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.
If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.
You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.
Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview, with the view to appointing the Research & Engagement Manager as soon as possible. The successful candidate will ideally start in August 2025.
Equity, diversity, and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Salary: £38,000 - £40,000 per year
Contract type: Permanent
Location: UK (minimum 2 days a week in our London office)
Work pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting to: Head of Finance and Operations
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 07 July 2025.
Your covering letter should outline:
- Your motivations for applying to Mission 44
- How this role fits into your career plans
- Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
About the Role
In this new role, you will contribute to enhancing the finance function within a growing and dynamic international charitable foundation. The role will enable you to work and continue your professional development across many aspects of the finance function.
You will play an important part in our finance team’s further growth and professionalisation as Mission 44 extends its reach as a charity working in multiple countries. You will have the opportunity to gain further hands-on experience in driving our day-to-day finance processes, while also leading key projects to enhance our systems and put in place effective financial management of our new US entity.
This role forms part of our Operations Team, currently comprising our Chief Operating Officer, our Head of Finance and Operations (HoFO), our Chief of Staff, our People and Culture Manager and our Operations Officer. A key part of your role will be acting as finance business partner to our other teams - impact, fundraising and communications - and demonstrating a customer service mindset in helping them achieve their objectives.
We’re looking for a finance professional, newly-qualified or working towards a chartered accountant qualification, wanting to develop their skills and career in a comprehensive finance role and contribute to our mission of helping young people thrive.
Roles and Responsibilities
Accounting (40%)
- Oversee day-to-day transactions, including accounts payable and receivable, for both the UK charity and the newly created US charity
- Ensure that accurate and comprehensive records of accounting evidence for all transactions are maintained
- Monitor cashflow
- Support the HoFO in the month-end process
- Oversee and control monthly payroll with external payroll provider
- Oversee and control VAT returns with external accountants
- Check monthly Balance Sheet reconciliations
- Develop the purchase order system
Financial Planning & Analysis (35%)
- Support the HoFO in the preparation of the monthly management accounts
- Control all accounts payable in dialogue with budget holders
- Finance business partnering with budget holders and the Senior Leadership Team
- Control and account for the use of restricted funds, in alignment with donor requirements and with the Impact team
- Collaborate with the fundraising team to support forecasting and income tracking
Statutory accounts and audit (10%)
- Support the HoFO in the year-end processes
- Support the HoFO in the preparation of statutory accounts, supervising outsourced accountants
- Support audit requests
- Ensure compliance with relevant financial regulations and standards, including charity-specific requirements
Operations (15%)
- Responsible for the financial management of grant payments, in coordination with Grant Managers and Grant Budget Holders
- Drive good practice in procurement and manage the relationship with suppliers
- Support the wider Ops team in ad hoc projects and activities
Skills and experience
Essential
- Newly qualified or part qualified, working towards a chartered accountant qualification (ACA, ACCA, CIMA)
- Able to be hands-on in a small finance team
- Able to drive relationships with outsourced accountants
- Fluent in using spreadsheets for financial information
- Excellent communication skills and the ability to clearly explain complex financial data and concepts to non-finance staff and stakeholders to support decision-making
- Strong critical thinker with keen attention to detail
- Experience of project management and knowledge of project management principles
- Minimum of 3 years of experience in finance or accounting roles, preferably within the non-profit sector
- A passion for and deep understanding of Mission 44’s values
Desirable
- Experience working with Xero
- Experience in a grant-giving organisation
- Experience of working in an international organisation
- Experience of working in a start-up or rapid-growth organisation
- Knowledge of Charity Statement Of Recommended Practice (SORP)
Personal Qualities
- Passionate about supporting and empowering young people to thrive and succeed
- Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
- Customer service mindset, committed to consistency and quality of delivery for colleagues, and embracing feedback
- Committed to inclusion, promoting and embracing diverse perspectives
- Self-starting and flexible, able to adapt to rapidly changing priorities
- High accuracy and attention to detail
- Able to manage the day-to-day while also driving forward longer-term projects and priorities
- Resilient and adaptable in the face of ambiguity, remaining focused, resourceful, and effective when navigating complex or uncertain situations
- Strong and evidenced commitment to learning, continuous professional development and improvement
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and access to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
The client requests no contact from agencies or media sales.
Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.
Scope of role
The role supports the delivery of our IT, facilities, health and safety across operations. They act as the first point of contact with outsourced providers and co-ordinate any work related to these areas.
The role is in place to support the project management and delivery of a set of work programs and there is a level of autonomy to make decisions on a project / work area basis within an agreed framework to deliver.
The role will hold the IT budget, and support COO with facilities budget; thus it is expected that there is a good understanding of the budgets to understand constraints and opportunities. The role can make spending decisions up to £2,000.
This role is designed to allocate approximately 60% of the focus on core IT functions and 40% on facilities and operational oversight including procurement.
They will be expecting to advise COO and wider SMT on IT and Operations related plans for the year.
Responsibilities and Accountabilities
Information Technology & Systems
- Be responsible with the support of the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
- Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
- Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
- Identifying cost savings/efficiencies in the tech stack.
- Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
- Leading on regular assessment of IT and systems needs for all services and administrative staff.
Facilities, Health and Safety & General Administration - Act as the main point of contact with our property management company. Work with the COO to escalate issues.
- Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
- Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
- Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
- Work with HR to ensure that all relevant training is planned for and carried out.
- Maintain records for all mandatory tests in conjunction with our property agents.
- Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.
- Ensure smooth operations of front of house – including reception and security rotas and arranging additional cover as needed for events.
Projects
- Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.
General
- Building good working relationships across the organisation
- Representing Toynbee Hall to external audiences
- Developing an open and ‘critical friend’ dialogue within our programmatic work
- Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.
- Hold regular catch ups with team members, and ensure they are meeting their yearly appraisals.
Managing Yourself
- Working toward an agreed annual work-plan meeting targets and milestones
- Prioritising and managing your workload
- Taking responsibility for your personal development and seek out opportunities for support and development
- Take part where appropriate in monitoring and evaluation planning and practice.
Essential Criteria:
- Project management experience.
- A high level of organisational skills.
An ability to understand complex information and communicate it simply. - Comfortable following processes and supporting other people to do so.
- Independent thought and attention to detail.
- High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
- A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
- Able to work proactively, independently and within a team.
- Able to work collaboratively with the wider teams at Toynbee Hall.
- Good negotiation skills.
- Basic level understanding of H&S, GDPR and confidentiality.
- Understand basic budget management and purchasing process.
- Ability to line manage two officer level operations team
- IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
- Good understanding of charity technology needs.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Global Safeguarding Specialist
Contract: Full-time, Permanent.
Location: London, UK or Stockholm, Sweden
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary and Benefits: for the UK, £48,867- £51,439 per annum with excellent benefits. Competitive salary package for the other location.
About WaterAid
Want to use your skills in safeguarding to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Senior Global Safeguarding Specialist to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team
The WaterAid Global Safeguarding Team sits within the Global People Team, and is a team made up of diverse safeguarding professionals based across a number of WaterAid locations. The Global Safeguarding Team are responsible for ensuring that throughout WaterAid’s work, wherever in the world that maybe, we uphold our ‘Do no harm’ principle and prioritise keeping people safe. The Global Safeguarding Team provide critical safeguarding advice and guidance to all 7 members and 27 countries of the WaterAid federation, to ensure we protect everyone we encounter through our work - including staff, partners, volunteers, contractors and the people in the communities we work - from experiencing any form of harm. This includes setting federation wide safeguarding policies and procedures, providing safeguarding training, case management, management of the Safeguarding Focal Point Network, and sector safeguarding engagement.
We are a remote global team, and the successful candidate must be willing to work independently, and to travel when required occasionally at short notice.
About the Role
This is an exciting opportunity to join the Global Safeguarding Team as our Senior Global Safeguarding Specialist reporting to the Global Safeguarding Director. This is a senior role in the team and will play a key part in managing and supervising safeguarding cases and investigations, as well as providing proactive support and guidance to Members and Country Programmes on a range of safeguarding topics. The role involves a considerable about of proactive prevention work such as designing and facilitating training and resources for a range of audiences (Boards, staff groups, volunteers, communities). The role involves organisation and facilitation of large-scale events and management of the Safeguarding Focal Point Network. This role supports the Global Safeguarding Director in implementing safeguarding policies and standards and works closely to deliver core safeguarding projects across the federation. The team is supported by a Global Safeguarding Co-Ordinator for whom this role line manages, a Global Safeguarding Adviser and a Community Safeguarding Engagement Adviser.
In this role you’ll also:
- Lead and Co-lead safeguarding support country programme / member visits.
- Maintain and update core safeguarding policies and standards as and when required.
- Actively engage with external safeguarding networks to ensure WaterAid continues to contribute to improve sector safeguarding standards and engages in relevant sector initiatives.
- Monitor compliance with global safeguarding standards in relation to core performance indicators.
- Lead on planning and developing, training resources such as webinars, videos, and guidance documents for multiple audiences.
- Be available on call throughout the year and during events as designated to ensure safeguarding advice and support can be accessed across the Global Safeguarding Team 24/7
- Cover for the Global Safeguarding Director in their absence.
Requirements
To be successful, you’ll need:
- Proven track record of working in a safeguarding environment with significant case management experience of at least 5 years.
- Significant experience in conducting safeguarding investigations and risk-based interviewing.
- Experience of report writing skills, including risk assessments and risk management report writing.
- Technical knowledge and understanding of safeguarding and protection principles and standards.
- Understanding and knowledge of applying a trauma survivor centred approach
- Experience of working with vulnerable groups such as young people and vulnerable communities.
- Knowledge of UK and globally relevant safeguarding legislation and guidance.
- Experience of working in challenging, face paced, and complex environments.
- Experience of safeguarding policy design and implementation.
- To be able to confidentiality communicate in English both written and spoken.
- Commitment to WaterAid’s values of respect, accountability, courage, collaboration, integrity and innovation and a working style that reflects these.
- You must be available to travel internationally for an event between 04- 11 October 2025.
Although not essential, we also prefer you to have:
- Spoken and written French, Spanish, or Portuguese.
- Gender and inclusion experience within the international sector
- Qualified sexual exploitation and abuse investigator for example ITQS level 3.
- Appreciation or experience of some of the country contexts in which WaterAid works
View full job description here
Closing Date: Applications will close 12:00 PM UK Time on Monday, 30th June 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found.
We encourage all potential applicants to apply as soon as possible. If you would like to speak to a member of the team about the role, please reach out to Nicci Morgan directly by emailing
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.
Benefits
As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing. Further benefits information is available from the country of application.
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Royal Voluntary Service has an opportunity available for a Legacy Manager to join our team. You will join us on a full-time, permanent basis, and in return, you will receive a salary from £42,810 per annum
About the Legacy Manager role:
The Public Fundraising team are responsible for recruiting and stewarding new supporters in order to secure long-term income and growth. The fundraising team has real ambition to grow and develop, and Legacy and In-memory giving will form a key part of these plans.
You will lead on the development and implementation of a new Legacy & In Memoriam fundraising strategy that will
support our vision to grow income in this area. To do this you will be an ambitious, confident and experienced Legacy fundraiser with a passion for excellent customer experience and a natural collaborator. You will be
great at building relationships with internal and external stakeholders. You will work with teams across the charity to establish potential within our existing networks as well as reaching new audiences.
This is an opportunity to build and shape Legacy and In-mem giving at Royal voluntary service. You will be responsible for putting together plans to acquire new donors as well as building comprehensive stewardship plans for legacy pledgers and in-memoriam donors. You will have experience of delivering legacy events, marketing and setting and meeting ambitious KPI’s.
The role will work closely with the Head of Public Fundraising, research and implementing other new Legacy and in memoriam opportunities. All legacy administration is handled externally.
Location: This role is Home based with occasional national travel
Hours: Monday to Friday, 35 hours per week
Benefits
- 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society
What you'll bring as our Legacy Manager :
Knowledge
- Experience of developing and managing a mixed Legacy and In-Mem Marketing portfolio.
- Experience of stewarding legacy prospects to become pledgers
- Excellent knowledge of GDPR, Fundraising Regulator guidelines, and other fundraising standards.
- A good understanding of working across a variety of fundraising channels; including digital, email, social media, direct mail, telemarketing, and SMS.
- A good understanding of using Charity CRMs.
- Proven record of managing agencies
- Proven track record of planning and delivering events
- A proven track record of delivering successful legacy and in memory fundraising programmes
- Understanding of UK legacy and in memory giving market including future trends and direction.
- Ability to report and analyse online and offline campaigns, including interpreting results, applying learnings and making recommendations to increase income.
- Ability to design, develop and deliver training and development activities for both staff and volunteers.
- Proven track record of delivering legacy cultivation events
Skills
- An excellent communicator, both verbally and in writing, and able to build and develop strong working relationships across an organisation.
- Strong public speaking skills and experience of speaking at events for volunteers and supporters .
- A self-motivator with excellent organisational skills and ability to prioritise and deliver multiple projects to schedule.
Experience
- At least 5 years’ fundraising experience especially in legacy and in memory fundraising
- Experience of integration of legacy & in memory fundraising promotion across an organisation
- Experience of working in a dispersed charity with operational volunteers
- Experience of working with volunteers in a fundraising capacity.
- Experience or understanding of the nature of home/remote working.
Please refer to the role profile available to view on this vacancy for full details of this opportunity.
If you feel have the skills and experience to become our Legacy Manager please click ‘apply’ today, we’d love to hear from you!
The closing date for this role is Friday 4th July 2025. However, we reserve the right to close this vacancy early should sufficient applications be received.
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Join Royal Voluntary Service and together we can change lives, change communities and change society.
The client requests no contact from agencies or media sales.