122 HR support officer jobs
Age International's vision is a world where every older person is included and valued. Its mission is to inspire and channel UK and international support so that older people in challenging situations across the world can improve their lives.
The CEO of Age International provides leadership to a committed and dynamic charity which champions the rights, and improves the lives, of older people in low- and middle-income countries.
This is an exceptional opportunity to lead Age International at a pivotal moment for the rights and wellbeing of older people globally. As CEO you will provide inspirational leadership to an organisation with a strong reputation, deep expertise and a clear purpose: to ensure that older people everywhere can live with dignity, security and choice.
While the current strategy is defined, you will deliver this and then shape a new, ambitious strategy in years to come, working to influence policy, mobilise resources and nurture powerful partnerships that bring about lasting change.
With credibility, compassion and determination, you will champion the voices of older people internationally and lead Age International into its next chapter of impact and influence.
Please view the attached role description for full details.
Person specification:
Essential:
* Strategic vision, forward-looking, clear-thinking strategist able to read the environment and lead strategy processes.
* Passionate, values-based leader, committed to advancing the rights of older people.
* Senior leadership and governance experience in a complex organisation, preferably in the charitable / NGO sector.
* Strong experience of international development and humanitarian programme development and management, and related policy issues.
* Experienced income generator with financial acumen.
* Collaborative, relational team builder and manager committed to diversity equality and inclusion, able to use soft-power to build support.
* Partnership-builder creating impact greater than the sum of the parts.
* Confident external affairs representative, manager of stakeholder engagement and spokesperson, including for the media.
* Advocate and confident influencer able to drive policy change
* Engaging and effective communicator and campaigner, able to explain impact, inspire support and grow profile.
* Calm manager of change who is both agile and pragmatic.
* Thrives working in a small team on a big mission.
* Willing to travel internationally on programme monitoring visits and for conferences.
Desirable:
* Understanding of UN processes, health system strengthening, income security and social pensions, able to articulate the impact of gender discrimination and climate change on older people internationally.
* Experience as a CEO or of overseeing organisational management, policies and compliance.
* Technology and digital skills.
* Experience of leading public change campaigning.
* Experience as a Trustee.
What we offer in return:
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
The closing date for applications is 14th September, 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Anonymisation
Please submit your CV as a Word document. It will be anonymised by our recruitment system.
Please provide a supporting statement that explains how you meet the competencies in the job description. Age UK acknowledges that AI may be used to support applications, however we expect candidates to personalise their experience, knowledge and skills. Failure to do so may result in your application being rejected.
Please do not include your name, or any other personal information in your supporting statement, to assist our inclusive recruitment process.
Please do not use heavy formatting for either your CV or supporting statement, as the system is unable to anonymise these.
All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if you are invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Safeguarding
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The Sports Development Officer role develops, leads and coordinates sports activity programmes that increase participation and use sport to improve health, reduce crime and build social inclusion - working to the Selby Trust’s ‘Selby Active Sports Strategy’.
In this role you will:
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Grow and diversify Selby Active's sports portfolio while sustaining existing relationships (i.e. charities, the NHS, local authorities (Haringey Council and Enfield Council), funders (Including Tottenham Hotspur Foundation, England and Wales Cricket Board and Middlesex in the Community), schools and colleges and sport national governing bodies (NGBs).
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Build and maintain partnerships with strategic and local stakeholders
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Focus delivery on under-represented groups — young people, women, older and disabled people, and ethnically diverse communities
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Address issues of health, crime, and social inclusion
The role requires flexible work, including some evenings and weekends, to achieve the best possible outcome within available resources.
Principal accountabilities
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Recruit, supervise, train and manage Selby Active coaches, staff, volunteers and instructors, ensuring high-quality service delivery.
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Lead project coordination, planning, ongoing development and budget management, setting high-quality standards; work with the Partnerships and Funding Manager on sports bids.
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Identify sport, recreation and health initiatives, overseeing strategic planning and implementation.
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Coordinate, deliver and promote activities, classes and events - particularly for under-represented groups - working with internal colleagues and Haringey and Enfield Councils to develop a varied programme for the new Selby Centre.
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Engage informal and registered sports groups, especially those in our community, ensuring they are aware of the activities available to them.
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Represent Selby Trust and build effective relationships with sports users, volunteers, local sports groups, local authorities and awarding/professional bodies, including at local, regional and national meetings, seminars and conferences.
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Lead engagement with sports partners and proactively reach out to local clubs, delivering against KPIs and drawing on their collective expertise.
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Support capacity-building for small sports organisations, including identifying organisations for Selby's GLA-supported business support programme.
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Organising workshops, accredited courses and mentoring programmes.
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Monitor and evaluate our on-site activities and services, interpreting data to produce high-quality reports and presentations for funders and stakeholders (including the Board of Trustees and local authorities).
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Identify, apply for and provide information on sports grants and sponsorship, working with the Partnerships and Funding Manager.
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Co-lead the capture of stories, case studies and content for Selby Trust's digital channels.
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Work with Pre- and Post-16 initiatives to encourage sports participation and parental involvement.
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Check venues and manage facilities.
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Develop a community membership scheme.
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Work within relevant guidelines, including equal opportunities, health and safety, and safeguarding and child protection.
Requirements and skills: Essential
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Passion for sport
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A relevant qualification or demonstrable equivalent experience in sports development, coaching or community engagement
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Experience in community sports groups/club engagement and organising effective outreach & events
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Experience in monitoring and evaluation, and in producing reports and delivering presentations
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Strong and effective written/verbal communication skills
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Proven ability to engage and communicate with people from a wide range of social, cultural and ethnic backgrounds – including older and disabled people –and openness listening to and reflecting diverse views
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Stakeholder management and network building
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Good organisational skills – able to prioritise workload, manage time and meet deadlines, working both on own initiative and as part of a team
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Good level of working knowledge in Office 365 – Word, Excel, PowerPoint, Outlook, SharePoint
Requirements and skills: Desirable
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Understanding of social justice issues, particularly in relation to community empowerment
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Familiarity using HR systems, I.e. Bright HR
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Knowledge of local community and statutory and non-governmental organisations locally
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Knowledge of working with a CRM system and/or Project management system such as Salesforce
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the Innovation and Project Officer role
Supporting innovation across the organisation, you will help to develop and deliver programmes that grow our membership, reach and influence. You will lead the day-to-day management of pilot projects that test new initiatives and engagement opportunities with new audiences, monitoring and evaluating outcomes to capture insights and valuable learning that helps shape the direction of the organisation. This role will involve developing project plans, timelines and key deliverables to monitor project progress and ensure success. You will carry out qualitative and quantitative research to identify the current and changing needs of women to support organisational decision-making and drive innovation in everything that we do.
Location: Hybrid working, with one day per week at our London, Oxfordshire or Wales office.
About you
You should be experienced in supporting organisational development within membership settings, and skilled in project design and delivery. You will have strong data analysis and interpretation skills, with the ability to communicate your findings to diverse audiences. You should have a methodical approach to project management, and be able to confidently engage and build relationships with stakeholders and different audiences. Familiarity in overseeing budgets would be beneficial, as would some knowledge of the trends affecting the voluntary sector, but above all a passion for supporting initiatives that contribute to organisational growth and change will be key to your success in the role.
How to apply
For further information about this Innovation and Project Officer role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 15 September 2026.
First-round interview (virtual): w/c 21 September 2026.
Second-round interview (in-person): w/c 28 September 2026.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.
The ideal candidate will:
- have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
- be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
- have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
- be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
- be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
- be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: Tuesday 15th September 2026, 11.59pm
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026
Second round (In person) - Week commencing 5th October 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK – approximately 220 colleagues – works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees across the UK.
In Europe, the IRC currently operates in the UK, Germany, Sweden, Belgium, Switzerland, Italy, Greece and Poland.
PURPOSE OF THE ROLE
The People and Culture (P&C) Director works in a highly matrixed environment with staff from several functions across the global organisation. The postholder manages the HR team in IRC UK and is accountable for effective HR service delivery, HR compliance and continuous improvement within the scope of the People & Culture department, localising the IRC’s global people strategy. This position plays a pivotal role in fostering a positive, inclusive and high-performing workplace culture that aligns with IRC’s values, through exceptional communication skills.
The role jointly reports into the UK Executive Director and Regional Director, P&C Europe – with additional reporting accountabilities to the UK Board’s People and Culture Committee. Working within global frameworks set by Global People & Culture, the role localises the implementation of People & Culture priorities and drives UK-specific change initiatives within IRC UK’s culture and regulatory environment.
As a member of the UK Senior Management Team (SMT), the role is jointly accountable for the delivery of IRC UK’s Strategic Plan, and has responsibility for the effective delivery of P&C priorities. The Director has a keen focus on building leadership competencies and organisational effectiveness.
Success in this role requires the ability to build strong relationships, influence decisions, and navigate multiple stakeholder perspectives to deliver effective people solutions within a matrix environment where accountability is shared.
KEY RESPONSIBILITIES
1. P&C Leadership (Advisory, Implementation, and Partnering) (25%)
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As a member of the UK Senior Management Team, assume collective accountability for the effective delivery of IRC UK’s Strategic Plan.
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Serve as an advisor and thought partner to the Executive Director and fellow SMT members on the UK application of IRC’s Global P&C strategy, and lead on strengthening IRC UK’s kind, inclusive and high-performing organisational culture.
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Support talent dialogues, performance conversations, and career development planning for IRC UK staff, embedding a culture of continuous learning.
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Partner with peers on workforce planning — including managing workforce adjustments such as staff reductions or scale-up, and organisational design work — in partnership with senior management, the Regional Director P&C Europe, and Global P&C Partners, ensuring compliance with local and global policy while minimising risk and supporting affected staff.
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Translate data and metrics into actionable items in line with IRC UK’s strategy.
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Lead, supervise, and develop the UK P&C team, accountable for team quality and effectiveness and for building a skilled, motivated team ready to advance.
2. Manage HR Service Delivery and Core Operations (~40%)
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Manage end-to-end HR service delivery across the employee lifecycle; recruitment, onboarding, contracts, payroll coordination, benefits, performance and leave management, offboarding, and HR information systems, maintaining high-quality, context-specific P&C practices aligned with organisational standards.
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Provide leadership on UK employment law and regulation to the UK HR team, ensuring the HR team supports supervisors of UK staff in the management of their teams in a supportive and compliant way.
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Provide high quality HR partnership to the Refugee, Asylum and Integration (RAI) UK Director and team to support programme needs and donor requirements.
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Advise supervisors on appropriate disciplinary actions, coordinating with Global Employee Relations and Legal on complex or escalated disciplinary proceedings, to ensure fairness and compliance with employment law.
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Responsible for P&C reporting for the UK Board of Trustees and People & Culture Committee, and for the annual production of IRC UK's Gender Pay Gap and Ethnicity Pay Gap reports, in line with IRC's global P&C reporting standards and applicable UK statutory requirements.
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Support any organisational restructure requirements, including active management of any necessary staff consultation and resulting redundancy processes, by providing expert guidance to management and affected staff throughout the process.
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Track UK P&C objectives set by Global P&C and contribute HR input - organisational structure, position scoping, staffing analysis - to proposal design and grant review processes.
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Lead the delivery of regular staff engagement surveys, analysing data and proposing leadership actions in response.
3. Workplace Culture (~15%)
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Promote employee experience, engagement, and inclusion, and oversee the integration of IRC's Values (the ‘IRC Way’), People Manager Standards, and Employee Success Factors across the employee lifecycle.
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Implement safeguarding standards set by the global Safeguarding function across hiring and onboarding, and ensure the IRC Way and reporting channels are visible in all IRC UK locations.
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Serve as a local advocate for Employee Wellbeing, Employee Engagement, and Safeguarding priorities set by global functions, and role model safe, inclusive, and caring leadership standards.
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Operate and promote collaboration in a highly matrixed environment where several units intersect and work together to reach joint decisions.
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Accountable for the effective delivery of specific P&C-owned elements of IRC UK's Gender, Equality, Diversity and Inclusion (GEDI) Strategy and Action Plan, as well as assuming joint accountability for the full GEDI Strategy and Action Plan as a key member of IRC UK SMT.
4. Trade Union Relationship (~20%)
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Working with the UK Executive Director, maintain the relationship with UK Trade Union (Unite) representatives, and negotiate and consult via the quarterly Joint Negotiating Committee (JNC), driving progress on policy and annual salary review negotiations.
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Develop and manage union engagement and communication plans that support open, honest, and productive dialogue across the office.
KEY WORKING RELATIONSHIPS
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Direct reporting line to UK Executive Director; indirect reporting to Regional Director, P&C Europe
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UK Board and P&C Committee
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UK SMT, with particularly close collaboration with Director, Strategy and Delivery, Financial Controller, and RAI UK Director
PERSON SPECIFICATION
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CIPD qualified with significant HR leadership experience across the full P&C spectrum, including complex UK processes such as restructures, TUPE, and employee relations.**
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Strong interpersonal and analytical skills, with proven ability to operate effectively in a complex, global matrix organisation. Solution-oriented, positive, ‘can do’ attitude.
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Strong knowledge of UK employment law, with experience of advising and influencing senior leaders.**
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Experience of working with Trade Unions, including leading on consultations and negotiations.**
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People management experience.**
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High level of confidentiality, tact, service orientation, and intercultural communication skills.Ability to manage competing priorities and complex, multi-stakeholder projects independently, with willingness to take on significant responsibility.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



£50,798 pro rata | Initial 6-Month FTC | 35 hours per week | Hybrid, with remote working considered
Immediate start required. Please note that CVs will be reviewed and submitted on a rolling basis, therefore early applications are strongly encouraged.
Are you an experienced HR professional looking for an opportunity to combine your people expertise with meaningful, purpose-driven work?
Our client is a pioneering environmental charity working at the intersection of women, health, equity and environmental justice. Through an intersectional feminist approach, they support communities to take climate action, amplify underrepresented voices and drive systemic change.
This is a rare opportunity to join a respected, values-led organisation and play a key role in shaping its people, culture and learning agenda during an important period of organisational development.
Reporting to the Executive Director, you will become the senior people specialist and trusted adviser, providing expert guidance on employee relations, employment law, policy development, organisational culture and learning. Working closely with senior leaders and Trustees, you'll help strengthen people practice, build management capability and embed sustainable ways of working across the organisation.
Key Responsibilities
- Lead complex and sensitive employee relations matters.
- Provide expert employment law advice and guidance.
- Review, develop and implement people policies and processes.
- Coach and develop managers to confidently lead their teams.
- Drive organisational development, culture and leadership initiatives.
- Design and coordinate learning and development activity.
- Support senior leaders and Trustees with people-related governance and decision making.
- Heads of People
- Senior HR Business Partners
- HR Consultants
- CIPD Level 7 qualification (or equivalent senior-level expertise).
- Significant experience in employment law and complex employee relations.
- Experience developing people policies, management capability and organisational culture.
- Strong stakeholder management, coaching and influencing skills.
- Excellent judgement, discretion and credibility.
- A commitment to equity, inclusion and values-led working.
- Availability to start at short notice and commit to an initial six-month contract, with potential for extension.
- Join an organisation at the forefront of environmental and social justice.
- Shape a newly created senior people role with genuine influence.
- Partner directly with senior leaders and Trustees.
- Help build lasting capability, culture and organisational impact.
- Flexible hybrid working, with remote working considered.
- Potential for the contract to be extended beyond the initial six-month term.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are looking for a person with an understanding of working with a values-driven team of people, in the charity or not-for-profit sector.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation in effective ways of working, whilst freeing up senior leaders and spokespeople to undertake influencing, communication, partnership development and fundraising activities.
The Operations and People Manager will help Sustain function effectively as an organisation and be a great place to work. This is a senior, trusted role working closely with the Chief Executive, Senior Leadership Team (SLT), Senior Management Team (SMT), line managers and Trustees to strengthen our people, operational and governance systems.
The post-holder will lead practical improvements in HR, people processes, line management standards, staff development, onboarding, offboarding, organisational culture and compliance. They will combine sound judgement, strong systems thinking and a people-centred approach, helping Sustain keep processes clear, proportionate and well-managed, while supporting colleagues to focus on effective delivery.
The mission of the Sustain alliance is to catalyse systemic change in the UK’s food and farming system – securing a healthy, fair, and sustainable future for all people, nature and a stable climate. Working in collaboration with our alliance members and others, we run a range of advocacy work, projects and campaigns to achieve permanent changes in policy and practice; and to engage more people, organisations and communities in being food system change-makers.
As with all senior roles at Sustain, the person appointed to this role will work mainly at the Sustain office in London during their probationary period, and thereafter at least half of working hours at our office, whilst benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and well-being benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Role and responsibilities
•Strengthen Sustain’s people, HR, operational and governance systems so that the charity works effectively, fairly and well.
•Help Sustain be a great place to work, with clear standards, supportive line management, good staff development and a positive, inclusive culture.
•Lead on high standards and practical improvements in recruitment; induction; probation; appraisals; people and HR processes; line management skills, knowledge and tools; staff consultation; and organisational policies and practices.
•Support senior leaders, line managers and Trustees with clear advice, reliable processes, good records and proportionate and effective risk management.
•Develop and maintain systems that are simple, useful and appropriate for Sustain’s size, values, resources and legal responsibilities
Tasks and responsibilities:
Organisational operations and systems
•Lead on managing and developing the charity’s operational activities.
•Ensure that senior management actions that support operational effectiveness are managed and carried out in a timely way, via an accessible and accountable process.
•Lead and/or participate in a range of internal groups that support operational effectiveness.
•Support the Chief Executive, Senior Leadership Team (SLT) and other relevant staff with governance matters, including:
oReporting to the Council of Trustees on operational and people matters;
oPerformance of the ‘Company Secretary’ role on behalf of Trustees;
oTrustee recruitment, induction and management of necessary information and processes;
oAppropriate compliance with the Charity Governance Code.
•Working with the Chief Executive and Chair of the Council of Trustees, help prepare and coordinate the agendas and the running of the quarterly board meeting and occasional (at least annual) staff and Trustees strategy day, as well as the Sustain AGM, Annual Report and Trustee elections (annual), as one of the key links in communication with and between Sustain’s Council of Trustees.
•Lead on development and implementation of one or more relevant chapter of Sustain’s Organisation Development Plan (ODP).
•Support the planning and running of events, working with Sustain team leads, partners, venues and contributors.
•Work with the Head of Finance, Head of Digital and Design and external suppliers to help ensure office, IT and operational arrangements are appropriate and support effective working.
People, HR and employment processes
•Lead development and implementation of HR processes, practical actions and transactions, using external HR and/or legal advisors for authoritative support and advice where needed.
•Lead on full lifecycle support for Sustain staff including:
oEffective and inclusive recruitment, onboarding and offboarding – implementing Sustain’s commitment to recruitment for diversity – working with SMT, finance and admin leads;
oCreating, grading, reviewing and updating job descriptions, working with line managers and the senior leadership team;
oManaging employment contract variances; funding precarity; end-of-contract and risk-of-redundancy processes, working with senior managers, line managers, affected employees and HR/legal advisors;
oCreating or supporting a range of opportunities for people from diverse backgrounds and identities to get involved.
•Act as first point of contact for HR queries, taking ownership of policies and process, culture and employee relations; informed by HR advice, consultation and annual staff survey, including overseeing an action plan to embed areas of good practice, and to pursue improvements in an accountable way.
•Regular review of job descriptions, grades, progression and staff benefits within Sustain to ensure we remain competitive within the sector.
•Provide or commission sector benchmarking data, analysis and recommendations to inform decision-making, using a methodology agreed with Trustee oversight, on matters such financial and non-financial staff benefits.
•Maintain and improve the Staff Handbook, Recruitment Handbook, and related policies, guidance, advice and other support.
Line management standards, learning and staff development
•Lead the development and implementation of clear, practical standards for line management at Sustain, working with SLT, SMT, the Line Managers Forum and external advisers where appropriate.
•Develop and oversee implementation of key processes such as annual appraisals, annual planning and objective-setting, and a suitable performance management process.
•Help ensure objective-setting, personal development and progression conversations are undertaken routinely, and that these and performance management are handled consistently, fairly and in line with Sustain’s values and legal responsibilities.
•Support line managers to run effective 1-to-1s, probation reviews, appraisals, workload conversations, development conversations, and difficult conversations where needed.
•Ensure suitable and sufficient ongoing learning opportunities and training for the staff team and the Line Managers group, driving the charity’s approach to consistent standards, personal development and career progression.
•Maintain and improve the Line Managers Handbook and related tools, templates and guidance.
Culture, EDI, staff voice and union liaison
•Manage and develop Sustain as a great place to work, with a working culture and practices that support effective delivery, as well as health, wellbeing and personal development.
•Serve as an active member of the Diversity Group, to implement and innovate on equity, diversity, inclusion and anti-racism, and to gather data to measure and report on impact and progress.
•Working with the CEO, provide a route for requests and suggestions from the Health and Wellbeing Group to be properly considered and actioned as appropriate.
•Develop and support ways for staff voices to be heard and influence policies, practices and organisational culture, and for staff to be able to raise ideas and concerns confidently and see actions taken as a result.
•Support structured staff consultation and union liaison processes, helping ensure they are well-organised, transparent, well-documented and conducted in line with Sustain's policies and recognition arrangements.
Governance, compliance and risk management
•Develop and update key resources, contributing to useful reference sets such as the Staff Handbook, Recruitment Handbook and Line Managers Handbook, including overseeing production, maintenance and updating of all policies, procedures and guidance relevant to operations and people.
•Ensure Sustain complies with all employment, health and safety, data protection, charity legislation and statutory guidance including filing at Companies House and maintaining organisational records with the Charity Commission, and managing the risk register and internal policies tracker.
•Ensure adherence to health, safety, diversity and safeguarding procedures in the office, in hybrid working and for events and activities; undertaking comprehensive risk assessments for events and activities; and ensuring appropriate risk mitigation, staff communication and updates to guidance.
Other
•Potential for this role to line-manage one or more member of staff, volunteer, paid intern and/or external consultant, offering 1-to-1 support for objective-setting, work delivery, coaching and pastoral matters.
•Any other reasonable tasks and duties, agreed with the Chief Executive, consistent with the nature and level of the role.
Person specification / What we’re looking for:
Qualifications and requirements
•Significant experience operating at a senior level in a people, HR, operations or an organisation development role, including responsibility for organisational systems and staff management. [E]
•Experience of working in a charity, not-for-profit, campaigning, membership, alliance or other values-led organisation. [D]
•Demonstrable commitment to the operations and people role through a relevant qualification, training or other continuing professional development (CPD). [D]
Experience
•Significant experience leading organisational, people or operational improvement and advising senior decision-makers. [E]
•Developing skills and learning plans, and commissioning and/or delivering learning opportunities including training, workshops, facilitation and/or coaching. [E]
•Managing employment contracts to improve employee information and job security, especially where funding is short-term and project-based, with insights into good practice. [D]
•Delivering training and/or guidance to improve people-related functions to be delivered by line managers. [D]
•Working in a unionised organisation. [D]
Skills, abilities and attitudes
•Confidence and experience to take a leadership role on operational and people matters, working with the Chief Executive, Trustees and senior managers. [E]
•Strong problem-solving skills, and negotiation skills and the ability and confidence to provide insightful and constructive proposals and advice. [E]
•Excellent project management skills. [E]
•Aptitude for managing financial information and budgets. [D]
•Ability to communicate clearly and sensitively in writing and verbally, including on complex, confidential or contentious matters. [E]
•Proficiency with computer software and records management. [E]
Knowledge
•Knowledge and experience of end-to-end management of staff team members and their development: recruitment, induction and probation; learning experiences, skills and training; personal and career development; performance management; support for health and wellbeing; and HR processes. [E]
•Sound knowledge of UK HR and employment rules and statutory guidance, and their implementation in good practice. [E]
•Knowledge of IT, online and practical systems for improving processes and efficiency. [D]
Attitudes and personal qualities
•Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines; whilst having the judgment to know when and who to consult before proceeding. [E]
•High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with individuals and a wider team. [E]
•Commitment and ability to work at our office in East London regularly. [E]
•Demonstrable commitment to equity, diversity, inclusion and racial justice. [E]
•Commitment to the mission and values of Sustain, and an interest in healthy and sustainable food and farming. [D]
Application closing date: Monday 14 September at 5pm (BST)
First stage interviews will take place (via Zoom) on: Wednesday 23 September 2026
Second stage interviews to take place in-person (London office) on: Wednesday 30 September 2026
Early applications are encouraged.
For any queries, please contact our recruitment team.
The client requests no contact from agencies or media sales.
Help us make a bigger difference to families
Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.
This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.
What you’ll do
You will:
- Produce management accounts, budgets, forecasts and financial reports.
- Monitor income, expenditure and cash flow.
- Oversee QuickBooks and the work of our Finance Administrator.
- Provide financial information for funders, the CEO and Trustees.
- Coordinate governance, compliance and risk-management processes.
- Oversee routine HR administration and work with our external HR advisers.
- Manage key suppliers, contracts, insurance and IT support.
- Line manage the Finance Administrator and work closely with the Office Administrator.
- Improve systems and help the charity work more efficiently.
About you
You will have:
- Strong charity finance or business-management experience.
- Practical experience of using QuickBooks and producing management reports.
- A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
- A good understanding of budgets, financial controls and reconciliations.
- Experience of governance, HR administration, contracts or office systems.
- Experience of supervising or managing staff.
- Excellent organisation, accuracy and attention to detail.
- The confidence to take ownership, work independently and communicate clearly.
You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.
The role is office based and requires someone who can stay focussed and productive, working around a busy team
The client requests no contact from agencies or media sales.
Director of People & Organisational Development
ActionAid UK
- Salary: £81,000 - £92,000
- Contract: 18-Month Fixed-Term Contract
- Hours: Full Time, 35 hours per week (flexible working, condensed hours considered)
- Location: Hybrid, London (12 times per year)
- Travel: Occasional travel to Chard, Somerset and international travel as required
Help shape the future of a feminist, anti-racist organisation at a pivotal moment of change.
ActionAid UK works alongside women and girls to challenge injustice, shift power and create lasting social change.
We are now seeking an outstanding people leader to join our Executive Leadership Team as our Interim Director of People & Organisational Development.
This is one of the most significant people leadership opportunities in the charity sector today.
Joining during a period of organisational evolution, the postholder will play a central role in shaping the future of ActionAid UK's people, culture and organisational development agenda. Reporting to the Chief Executive, you will provide strategic leadership across people, culture, safeguarding, organisational effectiveness, employee relations and workforce transformation.
This role is offered on an 18-month fixed-term basis and will appeal equally to established HR Directors seeking a high-impact transformation role, experienced interim leaders looking for a substantial change programme, or values-driven executives attracted by the opportunity to shape lasting organisational impact.
The Opportunity
People and culture have never been more important.
As organisations respond to changing workforce expectations, evolving employment landscapes and increasing demands for equity and inclusion, effective people leadership has become a strategic imperative.
This role offers a rare opportunity to influence organisation-wide change at Executive level. Working closely with the Board, Executive Leadership Team, recognised trade union and colleagues across the organisation, you will shape the systems, structures, leadership capability and people practices that will support ActionAid UK's long-term success.
At ActionAid UK, we are building on strong foundations while preparing for the future.
As Director of People & Organisational Development, you will help lead that journey.
You will join at a pivotal moment as ActionAid UK seeks to:
- Strengthen organisational effectiveness and future-readiness.
- Continue embedding anti-racist and feminist leadership principles across the organisation.
- Develop future workforce and succession plans.
- Review aspects of organisational design and team accountabilities to ensure structures continue to support strategic priorities and effective collaboration
- Build constructive and effective employee and union relationships.
- Lead the implementation of a more equitable pay framework and help shape future reward approaches that support fairness, transparency and organisational values.
- Modernise people systems, processes and data capability.
- Ensure safeguarding, wellbeing and inclusion remain central to organisational culture.
- Review how the People function is structured to best support the organisation's future needs.
Why Join ActionAid UK?
Alongside the opportunity to influence a significant people and organisational development agenda, this role offers access to a unique professional network within the charity and international development sectors.
Based in central London, ActionAid UK shares office space with colleagues from Amnesty International UK and operates alongside a community of leading NGOs, creating opportunities for collaboration and professional networking. The successful candidate will also work closely with HR and OD leaders across the wider ActionAid Federation and may have the opportunity to participate in international HR leadership forums and global organisational development initiatives.
Who We Are Looking For
We are seeking an experienced and values-led executive who combines strategic insight with strong delivery capability.
You may currently be:
- A Director of People, HR Director or Chief People Officer.
- An Organisational Development or Transformation Director.
- An experienced interim executive with a track record of leading complex change programmes.
- A senior people leader from the charity, public, international development or purpose-led private sector.
You will bring:
- Significant experience leading people and organisational development functions.
- Experience leading organisational development, workforce planning, service modernisation or organisational design initiatives that improve effectiveness and support long-term strategic objectives.
- Strong employee relations and employment law expertise,
- Strong experience of trade union consultation and negotiation.
- Experience leading reward, workforce planning or pay framework programmes.
- Knowledge of HR systems implementation, integration or transformation.
- A collaborative and inclusive leadership style.
- Deep commitment to feminist principles, anti-racist practice and social justice.
Whether you are an experienced HR Director, Chief People Officer, Organisational Development leader or senior interim executive, this role offers a rare opportunity to leave a lasting organisational legacy while contributing to the mission of a globally recognised women's rights organisation.
To find out more please contact Tatiana at Charity People.
How to Apply
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to via the link below for further details about next steps. The closing date is 12 noon on 14th September. The interviews will take place week commencing 28th September.
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
As the Director of People and Culture, you will provide strategic leadership across all aspects of People & Culture within the organisation. You will work closely with the CEO, Leadership Team, Governance Team and Board of Trustees to develop a positive, inclusive and people-focused culture, while ensuring effective recruitment, employee relations, learning and development, performance management and people policies across the organisation.
What you'll do
- Lead the organisation’s People & Culture strategy, ensuring it supports our charitable purpose, organisational priorities and values.
- Provide strategic leadership and advice on workforce planning, recruitment, reward, employee relations, organisational development and change.
- Lead the development of a positive, inclusive and values-led culture, supporting employee engagement, wellbeing, learning, performance and retention.
- Oversee People & Culture governance, policies, systems, compliance and workforce reporting, providing assurance and recommendations to senior leaders and the Board.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
Join Our Leadership Team: Head of Service Delivery, Quality and Standards
Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 42,000- 45,000 based on experience
Contract: Permanent
Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?
At Age UK Sheffield, we’re not just a service provider—we’re an organisation that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery, Quality and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.
About the Role
This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development and strategic leadership of a diverse portfolio of services, including:
· Independent Living Coordination
· Hospital Discharge
· Dementia Support
· Information & Advice
· Paid-for Home Support Services
You will provide leadership to managers and teams working across multiple locations and community settings, ensuring services are safe, effective, person-centred and financially sustainable. You will lead on safeguarding, health and safety, quality assurance and continuous improvement, helping us maintain high standards and achieve excellent outcomes for older people.
About You
You will be an experienced senior leader with a background in social care, health or the voluntary sector. You will have a proven track record of managing multiple services through others, balancing strategic leadership with strong operational oversight.
You will be comfortable leading managers and geographically dispersed teams, ensuring consistent standards, strong performance and a positive culture across a complex service portfolio.
You're equally at ease presenting performance reports and strategic proposals to trustees as you are engaging with frontline staff, volunteers and older people using our services.
You'll Bring
· Significant experience of leading multiple frontline services, ideally across different locations or community settings.
· Experience of managing and developing managers, team leaders and remote or dispersed teams.
· A strong understanding of safeguarding, governance, quality assurance, health and safety and risk management.
· Experience of external audits and working within quality frameworks, with a good understanding of regulatory standards continuous improvement.
· Strong operational and contract management skills, including performance monitoring, KPI reporting and service development.
· Excellent leadership and relationship-building skills, with the ability to inspire, support and develop others.
· Strong IT and data literacy, using information and insight to drive decision-making and improve outcomes.
· A collaborative, flexible and values-driven approach to leadership.
Why Work With Us?
- You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
- We offer flexible working hours and hybrid working options following a comprehensive induction.
- 30 days annual leave (plus bank holidays)
- Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.
Ready to Lead Change?
If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.
Apply by: 9am on Monday 14th September. Interviews will be held during week commencing Monday 21st September
Join us. Lead with heart. Deliver with purpose
The client requests no contact from agencies or media sales.
Salary: £53,500 per annum
Contract Type: Permanent
Closing date: 30 September 2026 at 12pm
Interview date: Week commencing 12 and 19 October 2026
About CARE
CARE International is a global humanitarian organisation leading the fight to end poverty in the world’s most challenging situations. Women and girls are at the centre of our work, because we cannot overcome poverty and inequality until all people have equal rights and opportunities. We know that when a crisis erupts, women are often the first to pick up the pieces, so we work alongside women, so they have the power to make change where it’s needed most. Founded in 1945, CARE currently works in over 100 countries and last year alone reached 53.4 million people through nearly 1,500 projects.
Why work for CARE International UK?
At CARE International UK, we're committed to creating lasting change in the fight against poverty and inequality around the world. Behind that impact is a community of talented, passionate people who bring expertise, collaboration and purpose to everything they do.
We're committed to fostering a workplace where colleagues feel valued, supported and empowered to contribute their best. As part of our People & Organisational Development team, you'll have the opportunity to shape how people experience working at CARE, influence organisation-wide initiatives, and help build an environment where individuals and teams can flourish.
This is a chance to use your expertise in a role that combines strategic influence with meaningful, people-centred work, all within an organisation driven by a clear social purpose.
About the role
Working closely with leaders across the organisation, you'll take the lead on talent management and learning and development initiatives that help colleagues build rewarding careers and reach their full potential. From leadership development and succession planning to career pathways and organisational capability, you'll play a pivotal role in ensuring CARE has the talent, skills and leadership needed to achieve its ambitions now and in the future.
You'll develop and deliver initiatives that strengthen employee engagement, support professional growth and contribute to a positive organisational culture. By fostering a culture of continuous learning and development, you'll help ensure colleagues have the tools, skills and experiences needed to reach their full potential and make their greatest contribution to CARE's mission.
You'll be instrumental in helping the organisation navigate change, strengthen communication and foster a shared sense of direction and purpose. Combining insight, creativity and practical delivery, you'll identify opportunities to improve how we support our people and continuously enhance the experience of our colleagues.
This is a varied and influential role for someone who enjoys building relationships, turning ideas into action and making a visible contribution to organisational success.
About you
You'll be an experienced people professional with a strong track record of delivering talent, learning, engagement and culture initiatives that drive organisational performance and improve employee experience. Combining both a strategic and pragmatic approach, you’ll be able to identify opportunities for improvement and find practical solutions.
Alongside your ability to build strong relationships, you’ll be able to influence and challenge constructively while maintaining credibility and trust. Experience within the charity, international development or wider values-led sector would be highly desirable, as would experience managing external consultants. Above all, you are collaborative, curious and solutions-focused, committed to continuous learning and passionate about creating an environment where people can thrive and do their best work.
Right to Work in the UK
All applicants must have the legal right to work in the United Kingdom at the time of appointment. Proof of right to work will be required as part of the recruitment process. For more information, please visit the UK Government's guidance on right to work.
Where you do not have current right to work in the UK, then this will be discussed with you as part of the recruitment process. Please note that not all roles are eligible for sponsorship and further information (should you require sponsorship to work in the UK) on eligibility can be found here.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse or sexual harassment or exploitation of people in crisis by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding the communities we work with is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
· Satisfactory references. CARE International UK participates in theInter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we willrequest information from successful applicants’ previous employersabout any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment,or incidents under investigationwhen the applicant left employment.
· Appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equity, Diversity and Inclusion (EDI)
We are committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. We are a Disability Confident Employer and particularly welcome applications from people with disabilities. We guarantee interviews to applicants with disabilities who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.
We also encourage people from minoritised communities to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.
CARE’s EDI Vision Statement
We are guided by the communities we serve and grounded by our values which are: women-centred, inclusive, collaborative and quality. We share power responsibly and transparently, we earn trust and are accountable to each other, and we create supportive spaces for collaboration so that everyone is empowered to share ideas. Equity, diversity and inclusion are embedded in all we do - creating ways for everyone to be heard, respected and to thrive.
The client requests no contact from agencies or media sales.
Information about Headway Gloucestershire:-
Headway Gloucestershire was established in 1987 and since then has been working to make a positive difference to the lives of people over 18 with an acquired brain injury. We provide specialist recovery support and respite through the following services
- OurCommunity Links Service provides outreach information, specialist brain injury recoveryadvice for people with an acquired brain injury and their families and supports them as they come toterms with the changed circumstances brought about by brain injury. The service includes benefits advice and collaborative working with other organisations such as Adult Social Services, Housing Providers and other VCSE organisations
- Our Enablement Service is centre based and open every weekday offering activities that focus on the five elements of rehabilitation: emotional functioning; cognitive functioning; learning; social interaction and behaviour. This takes the form of a structured timetable so that those with an acquired brain injury can select the activities thathelp them work towards their goals.We work one to one and also employ a group format to harness theunique recovery benefits of peer contact and support.
- OurCarer Support Groups provide a relaxed environment withinthe community where people with an acquired brain injury and their families can meet new people, share experiences and support each other.We provide training events, social events and facilitate familysupport groups.
- Our Peer Support Groups provide an opportunity once a month in different locations for people with an acquired brain injury to discuss topics of interest and to share challenges, tips and provide positive support.
- Our Community Hubs are delivered in locations around the county in community venues and are tailored to the needs of the group for up to 3 hours. They include physical exercise sessions, focussed discussion groups, advice and support related to acquired brain injury and the opportunity to develop a local support network
- Our Hospital Liaison service is where we attend the Gloucester Royal Hospital once every two weeks at an agreed time to offer support to individuals and their family during the early stages of rehabilitation.
Headway Gloucestershire is a busy, growing charity providing services to people with an acquired brain injury and their families and carers. Every year we are challenged to raise funds to help deliver our services.
CEO Role
You will lead and motivate a small team of staff and volunteers and work with them to provide a person centred, enabling and outcome focused support service to people over 18 with an acquired brain injury. You will seek opportunities for planned development and growth and build on the success of our existing services to increase our offer.
You will act as principal spokesperson and advocate for the charity, demonstrating integrity and commitment to key stakeholders, partners and donors to ensure the best outcomes for people affected by brain injury in the Gloucestershire area.
You will be joining at an exciting time as we work together with health and social care partners to monitor and understand the needs of people with brain injury in Gloucestershire and influence the pathway for rehabilitation and longer-term support.
The ideal candidate will have experience of managing a small organisation in the charity or care sector, developing strategy and business plans, a track record of securing funding in a tough financial climate, excellent communication skills and the ability to motivate and develop a team of staff and volunteers.
Headway Gloucestershire is an equal opportunity employer and committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will need to undertake an enhanced DBS check.
Salary
£50,000 - £52,000 (Pro Rata) with a possible bonus for meeting agreed fundraising targets
Based at
Headway House, Gloucester
Hours
37.5 hours per week with the option of some flexibility depending on business need
Contract
Permanent
Responsible to
The Board of Trustees
To find out more about this role, please email us.
To apply for this position please send your CV and maximum of a two-page personal statement outlining how you meet the requirements for the role.
We provide essential services across Gloucestershire for people with acquired brain injuries, their partners, families, friends and carers.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The People Operations Manager will be responsible for developing and embedding effective people, operational and organisational practices across The Carers’ Centre. The role will combine strong HR practice with a practical understanding of how the organisation operates, ensuring that managers have the tools, processes, guidance and confidence they need to lead effectively.
A key focus of the role will be developing clear and consistent ways of working, including policies, procedures, standard operating procedures and management guidance, and supporting managers to embed these in day-to-day practice.
About you
You are an experienced people and operations professional who enjoys making organisations work better. You have or are working towards completing your CIPD level 5 qualification. You combine strong HR knowledge with practical operational judgement and are confident turning policies, requirements and ideas into clear processes that people can use. You are organised, proactive and confident building positive relationships with managers, staff and external partners.
About us
The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.
We provide trusted information, advice, and support to unpaid carers, from as young as 5 years old. We enable our community to maintain and improve their health and wellbeing, stay in control of their caring role and connect with others in a similar position. In addition, we work with the wider community to improve recognition and support for unpaid carers.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references. We are committed to providing services that embrace diversity and promote equality of opportunity.
Why join us?
· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which come with free parking, and to work from the comfort of your home.
· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.
· By joining The Carers’ Centre, you’ll be part of strong and dedicated team, where collaboration and support is at the heart. We’re all in this to make the world a little better.
· As a small but powerful local charity, we rely on digital innovation. You’ll have access to a large suite of digital tools to support you to make the biggest impact in your role.
· As well as all this, you will receive a 5% pension contribution, generous sickness pay and 25 days annual leave plus bank holidays and an additional wellbeing day as well as discounts through an employee discount scheme. In addition, you will also get an additional day of annual leave each year, for 5 years.
Key responsibilities
Human Resources
· Work with the Senior Management Team and People Sub Group in the development and implementation of a People Strategy.
· Ensure staff and volunteers receive relevant and timely training in line with organisational plans and commissioned contracts.
· Lead on supporting day-to-day performance management throughout the whole employment lifecycle.
· Be the first point of contact for HR queries from staff and managers.
· Monitor, report and respond to changing wellbeing needs of staff and volunteers.
· Serve as a point of contact between the charity and Stone King (or similar HR legal advice), Occupational Health, Access to Work and SafeHR.
Line Management
· Manages the administration and volunteer officers to help them maximise their potential and effectiveness.
· Provide guidance and clarity around priorities and goals, ensuring work plans are achieved.
Compliance
· Work with the Deputy CEO to ensure the charity is legally compliant in relation to all aspects of employment, equality and health and safety legislation.
· Ensure that policies and procedures are developed, maintained, and applied across the organisation.
· Provide guidance and support to staff to maintain compliance.
· Help the Health and safety lead to ensure risk assessments are up to date and ensure relevant actions are taken to mitigate risks for our premises and services.
· Work with the Data Protection Lead to ensure the charity’s day-to-day compliance with Data Protection policies and procedures.
Operational Practice
· Develop, document and embed effective organisational processes and ways of working, working with managers to ensure they are practical and consistently applied.
· Develop and maintain Standard Operating Procedures (SOPs), guidance and templates for key organisational processes.
· Identify opportunities to improve efficiency, consistency and quality, making practical recommendations to the Deputy CEO.
· Support the implementation of organisational changes and new ways of working, ensuring that managers and staff understand their responsibilities.
· Build managers’ confidence and capability through practical advice, coaching and training on people management and organisational processes.
· Develop and deliver guidance or training for managers where common issues, new processes or changes in practice are identified.
Administration
· Oversight of the charity admin function.
· Maintain HR records using Safe HR.
· Process DBS checks.
· Provide HR KPI’s to the Deputy CEO on a monthly basis.
· Working with the CEO and Deputy CEO to undertake quality assurance assessments as agreed in the organisational plan.
· Provide admin support to the People Sub-Group.
Finance
· Work within agreed budgets.
· Contribute towards funding applications as appropriate for the role and provide relevant feedback for funders.
General
· Stay informed and regularly raise staff awareness of changes in employment legislation and Health and Safety
· Adhere to the Carers’ Charter.
· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.
· Ensure that you adopt good practice within the Carers Trust network.
· Ensure that you work within The Carers’ Centre policy framework.
The client requests no contact from agencies or media sales.
PWSA UK is looking for an individual who is experienced in individual supporter fundraising, capable of growing our income from our community network, individual givers including seasonal and capital campaigns. You will have the drive to make a difference for our stakeholders, be able to build strong supporter relationships at a distance and create compelling proposals that connect donors with PWSA UK’s mission and will enjoy working independently in a small team.
About the role
This is a new role and you will manage and maintain a regular giving programme for new and existing supporters, developing tailored communications, proposals and engagement opportunities for the community that connect donors’ interests with PWSA UK’s mission. Working with colleagues, trustees and volunteers, you will support community fundraising, establish an effective individual giving programme using the CRM and increase the number of legacy pledges achieved over time
• Build and manage an individual giving programme.
• Support and build upon the community fundraising activity
• Develop persuasive campaigns, cases for support and donor communications.
• Maintain the CRM and utlise it to its full potential
• Keep accurate records, forecasts and pipeline reports.
About you
You will be an excellent communicator, careful researcher and organised fundraising manager, with experience in individual giving and community fundraising. You will be confident communicating with donors and senior stakeholders, handle sensitive information with discretion, and share PWSA UK’s commitment to supporting people with Prader-Willi syndrome.
Why join us?
This is an opportunity to shape a new fundraising role within a specialist charity and help grow high-value support for PWSA UK’s work.
For an informal discussion and to find out more about the opportunity please visit our website
Every person with PWS community has access to high quality care, opportunity and support to overcome the challenges of PWS



The client requests no contact from agencies or media sales.

