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We are seeking a faith filled, people focussed senior leader offering operational management which includes oversight of our Support Services Hub and staff team and developing commercial enterprise, to contribute to our financial resilience and resource mission.

The Operations Manager will work closely with the Team Rector in developing and implementing the strategy, systems and capacity to enable the parish and its churches and worshipping communities to be effective in fulfilling the parish vision and priorities.   

The purpose of the role is to provide strategic oversight and efficient management of the operational, administrative, financial, HR, safeguarding and property functions of the parish.  The role includes day to day management of the Support Services Hub and staff team who are at the forefront of support for operations and enterprise.  

In terms of enterprise, your role will be to develop and implement an entrepreneurial approach to income generation and financial sustainability.  This might focus on our use of buildings, the development of other innovative commercial enterprise and developing and implementing other fundraising strategies (including grant applications).  We already hire out many of our buildings, yet we recognise that our buildings and grounds, could be used more innovatively and are seeking somebody who will bring innovation to our thinking and enable our assets to be stewarded more effectively. We are committed to working with the Operations Manager in support of these strategies. 

In all elements of the role, you will be expected to provide operational excellence in line with best practices and agreed protocols, promote a positive work culture that encourages growth and development.

We are excited by the potential of this key appointment within COHL, the scope of the work and the opportunities we believe it will unlock.  This is a developing role, that will be shaped by the postholder working with the Team Rector and others, and as such may be subject to change as new initiatives emerge and develop over time.

We believe in a generous God, from whom all things come, and He invites us to steward these gifts well.  If this is your conviction and you have the experience and skills, we’d love to hear from you. 

The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities.  SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded. 

If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!

What the job offers 

This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need.  You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity. 

Who we are seeking 

We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce.  You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds.  You will be willing to undertake occasional evening work for volunteer availability. 

Job benefits:  

• Hybrid, flexible, supportive working arrangements with a small and friendly team. 

• 25 days annual leave plus bank holidays (pro rata) 

• Occupational pension scheme 

• Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes 

• The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture. 

• The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow. 

• A collaborative work environment where your work directly supports SLT’s frontline services. 

 This post is subject to an Enhanced DBS check and two satisfactory references.  

We are offering an initial 18 months’ contract for this post with intention to make permanent.

 We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.   The more inclusive we are, the more we can achieve.  

Are you a master orchestrator passionate about making a real difference?
You Make It is an award-winning East London charity empowering working-class, racialised women. We’re looking for a part-time Operations Manager to power our daily operations and help us thrive!

In this role, you’ll:

• Lead talent recruitment and development.

• Enhance our inclusive team culture.

• Streamline processes, ensure compliance, and track impact.

• Collaborate on budgeting and board reporting.

What we offer:

• Hybrid, part-time working with flexible hours.

• Accelerated pay progression after 6 months.

• A therapy and wellness allowance, annual bonus, and pension.

• A small, joyful team culture built on equity and authenticity.

Contract: 1 year (with potential to extend)
Salary: £30,400 (£38k FTE) 
Deadline: Interviews are rolling - apply as soon as possible
Start date: Ideally early September (or sooner)

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: August 2025 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £26,575 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £29,150 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.

Application deadline: Monday 14th July 9 am

This application process will consist of 3 stages: Application, telephone interview and Assessment Centre (Via Zoom). Telephone interviews will take place week commencing 21st July and Assessment Centres will take place w/c 28th July. Please let us know if you will not be available during these dates.

About upReach

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report and Impact Report. 

Role overview 

upReach is seeking to hire a People and Culture Officer to provide administrative support in various areas of the charity. You will work with the Senior People and Culture Manager in areas including recruitment, onboarding, offboarding, employee relations, and a variety of HR projects such as Training, Learning and Development, EDI, and policy development. 

This position would be suited to individuals who are passionate about upReach's mission and have an understanding of the challenges facing those from lower socio-economic backgrounds. 

Our values

upReach upholds the following values:

• Perseverance

• Integrity

• Advocacy

• Aspiration

• Proactivity 

Skills 

The ideal candidate will bring with them the following skills:

• Organisation

• Communication (both written and verbal)

• Collaboration

• Attention to detail 

• Relationship building 

Experience 

To be successful in this role, you will bring with you the following experience: 

• Strong organisational skills with a keen eye for detail and the ability to manage a varied workload;

• Excellent communication skills and strong written English with the ability to communicate with students, team members and partners;

• Confident with a range of technology, programmes, and tools, including experience using Google Suite. Experience using HR platforms is desirable.

• Experience working in a fast-paced environment and working independently to find solutions to problems; 

• Self-motivation and an ability to work in a small team as well as independently, and work with a wide range of team members.

• Ability to engage and communicate confidently with candidates and hiring managers via phone, email, and in person.

• Previous experience working within an HR role is desirable, and if you have or are working towards a CIPD qualification, please mention it in your application. 

Responsibilities

Recruitment & Onboarding

• Work with managers to refine job descriptions, post roles, and advertise vacancies effectively.

• Manage the Recruitment inbox, responding promptly and professionally to candidate queries.

• Oversee the Applied platform to facilitate end-to-end recruitment, including application tracking, interview scheduling, and assessment centre coordination.

• Provide comprehensive administrative assistance during onboarding, including preparing offer letters and contracts, conducting reference checks, and creating induction schedules.

• Coordinate equipment setup (e.g. laptops, phones) and access to key systems such as Appogee for new starters.

Offboarding

• Assist managers and employees through the offboarding process to ensure a smooth transition.

• Conduct exit interviews and summarise feedback to facilitate continuous improvement efforts.

• Manage administrative tasks for leavers, including system deactivations, final leave calculations, and equipment returns.

Operations & Systems Management

• Maintain and update employee data. 

• Assist with the planning and administration of staff surveys, including setting up surveys, booking town halls, and coordinating related logistics.

• Assist in event coordination, including booking venues, transportation, and accommodations for key events such as the SSMAs, Team Day, Gala Dinner, Mental Health First Aid Training and staff induction weeks.

• Oversee the movement and tracking of all tech equipment across sites in line with onboarding and offboarding processes.

• Act as the first point of contact for general People & Culture queries, providing consistent and helpful support to all colleagues.

• Ensure employee records are accurately maintained and GDPR compliant.

• Produce HR-related reports covering recruitment, onboarding, offboarding, and employee engagement metrics (with guidance from senior colleagues).

• Work closely with the Senior People & Culture Manager to review and improve internal HR processes, aligning them with organisational goals.

We offer an opportunity for the successful candidate to study for a CIPD qualification (Level 3 or 5, dependent on skills and experience) whilst in the role.

Team Culture & Benefits: 

By joining the upReach team, you will be joining a team who are dedicated to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working

• Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.

• Birthday leave and volunteer leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days

• Summer Hours (early Friday finishes from June to Aug)

• Personal Development Budget, activated after 6 months in the role

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

Ready to apply?

We are passionate about making our recruitment process fair and accessible to all. All of our applications are blind screened, and our job packs are available in Braille, large text or another formats upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on Monday, 14th July at 9 am. 

Equal Opportunities

At upReach, we value being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+. During the application process you will be asked to fill out your diversity information, this will not affect your outcome and cannot be seen by application reviewers and interviewers. All diversity data collected is anonymous.

JOB SUMMARY: Join LSE Students' Union as a Facility Supervisor and play a key role in ensuring the safe, efficient, and effective operation of LSESU Sport, Fitness, and Performance facilities. In close collaboration with the Facility Coordinator, you will oversee daily operations, manage a broad bookings & memberships system, and provide exceptional customer service to students and gym members. If you’re passionate about creating a positive user experience and improving facilities, we want to hear from you!

 

Who are we?
 

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
 

What's the Job?

LSESU is looking for a proactive and driven Facility Supervisor to support the daily operation of our sports facilities, with focus on our gym spaces. You’ll be responsible for ensuring the smooth running of the spaces, from health and safety compliance to customer service excellence. You’ll also manage internal bookings and enquiries from our gym members.
 

The role will require to work on shifts, to be agreed with the Facility Coordinator and with our commitment to avoid unsociable hours and weekends, although may be required on occasion.
 

In this role, you’ll work closely with the Facility Coordinator to deliver the strategic vision for our facilities, focusing on enhancing the user experience. You will actively contribute to training procedures, incident reporting, and various administrative tasks. 
 

You’ll collaborate closely with both staff and students, playing an active part in day-to-day operations and strategic development of the sports facilities. Your work will have a direct impact on the student experience at LSE, ensuring the seamless running of the facilities and supporting continuous improvements and innovations.

Who are we looking for? 
 

We’re looking for a highly organised and customer-focused individual who is passionate about creating a positive and inclusive experience for all users of our facilities. You should have excellent communication skills and be confident in motivating and collaborating with a team of student staff.
 

A strong passion for customer service and delivering high-quality services are essential. Experience in facility management or sports event coordination is ideal. 
 

We are looking for someone who thrives in a fast-paced environment, with the ability to solve problems efficiently, a strong work ethic, and work collaboratively with a diverse team.

 

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. 
 

How do we recruit?
 

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: 
 
 

Part 1: CV – Outlining your skills and experience to date.

Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 
 
 

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. 
 
Want to apply?

To apply for this role, please complete an online application.

Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
 
 

For further about the role, please see the attached full job description and person specification.

For your information- applications do not save, so please save your progress to your computer and submit all the documents in one visit. 

Job Application Timeline
 

 Closing date: 27th July at 23:59pm
 

 *Please note that we may close applications early if we receive a sufficient number.
Intended interview dates: 8th August

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 
 

Position: Centre Operations Manager

Reports to: Executive Director
Location: Jamyang Buddhist Centre, London, with the option for some remote working.

Salary: £28,000 - £32,000 (depending on experience)
Hours: 35 hours per week; occasional evenings and weekends required with TOIL.

Application Deadline: July 16

Purpose

As Centre Operations Manager, you work closely with the Executive Director to support Jamyang’s mission of fostering a caring, warmhearted community. You are the backbone of day-to-day operations, supervising local and resident volunteers in essential tasks such as facilities upkeep, team meal preparation, and general site care. You manage procurement and ensure that operational systems and processes are both effective and aligned with Jamyang’s values.

 You’ll also play a key role in helping the Centre live its environmental commitments—making mindful choices in purchasing, resource use, and daily operations that reflect our shared care for the planet.

Key Responsibilities

1. Team & Volunteer Supervision

· Supervise local and resident volunteers in daily centre tasks (facilities upkeep; team meal preparation; general site care), ensuring tasks are completed efficiently, safely, and with care.

· Create and manage volunteer rotas, provide on-the-job guidance, and foster a supportive environment that aligns with Jamyang’s values of care and interconnectedness.

2. Procurement & Resource Management

· Oversee the procurement of goods and services essential for the centre’s operations, ensuring cost-effectiveness, quality, and sustainability.

· Maintain supplier relationships and monitor inventories to support seamless centre operations.

3. Operational Systems & Process Improvement

· Design and implement operational processes that support Jamyang’s mission and values, including record-keeping, contractor management, and facilities oversight: from scheduling minor repairs to coordinating decorative maintenance and small improvement projects.

· Administer digital tools (Asana, BreatheHR, QuickBooks Online) to support collaboration and productivity across the team.

· Ensure compliance with health & safety requirements (liaising with external H&S consultants).

4. Finance & Administration

· Oversee invoice tracking, vendor payments, and financial hygiene (liaising with the external bookkeeping service).

· Support budget monitoring, insurance, utilities, contracts, and other administrative tasks as required.

5. Leadership & Collaboration

· Collaborate closely with the People & Community Coordinator to align systems, onboarding, volunteer support, and community engagement initiatives.

· Foster a culture of calm, warmheartedness, and integrity across all operational functions.

Is This You?

The successful candidate is an adaptable and warm-hearted operational leader who balances strategic thinking with hands-on problem-solving. They are energised by the opportunity to support Jamyang’s activities and values through collaborative relationships, effective systems, and the empowerment of staff and volunteers.

What You’ll Bring to the Team

3–5 years’ experience managing admin or operations in a small organisation or charity, and understand what it takes to keep things running smoothly.

Process Improver: You’re confident designing and refining systems, whether it’s vendor coordination, digital tools, or day-to-day facilities management.

Financially Literate: You’re comfortable processing invoices, working with budgets, and collaborating on financial systems with attention to detail.

Tech-Savvy Organiser: You’re comfortable using tools like BreatheHR, Quickbooks Online, Microsoft Office, and you use digital tools to streamline operations.

Organised Operator: You’re skilled at managing multiple moving parts—balancing tasks, timelines, and priorities with calm focus and follow-through.

Compensation and Benefits

· £28,000–£32,000 per year, depending on experience

· 35-hour workweek (below market average), supporting a healthy work-life balance

· 33 days’ paid holiday (including bank holidays), above the UK statutory minimum

· Opportunities for professional development and training

· A warm, values-driven work environment at the heart of Jamyang Buddhist Centre

· Healthy, home-cooked vegan lunches provided on working days

· Free access to our full programme of teachings and events (unless otherwise indicated)

We warmly welcome applications from people of all backgrounds and lived experiences. We’re committed to building an inclusive team that reflects the diversity of the communities we serve.

International Medical Corps (UK) is an international humanitarian non-governmental organisation (NGO) with its headquarters in London. IMC UK was incorporated as a company limited by guarantee in England and Wales on July 2, 2002, and registered as a charitable organisation with the Charity Commission on September 19, 2002. Activities commenced on November 1, 2002. IMC UK’s mission is to provide humanitarian assistance, healthcare and training to communities affected by disasters, conflict, and poverty, so they can return to self-reliance. The Charity is an independent affiliate of International Medical Corps, a US-registered non-profit organisation that shares the same mission, and International Medical Corps Croatia, an association registered in Croatia

JOB SUMMARY:

 To deputise for IMC UK Director of Finance and work closely with budget holders and counterparts in Split and LA to provide 'real time' support and analysis, that will assist budget holders and IMC UK in decision-making.

Manage the day to day financial activities of International Medical Corps UK with specific focus on financial management, budgeting and corporate financial planning, and ensuring that the finance team is achieving expected deliverables timely and accurately. 

MAIN TASKS AND RESPONSIBILITIES

Financial Planning

1. Active participation in drafting IMC UK annual budget for board of Trustees approval.

2. Monthly Updates of Rolling Forecast of IMC UK corporate costs. As the responsible finance officer train and regularly collaborate with Budget Managers to ensure that corporate forecasts are accurate, relevant and reliable by ensuring that; b), to confirm that:

2.1.  Staff cost projections – work in collaboration with HR team to ensure that IMC UK staff projections include  hire plans, transfer plans, allocation plans, field deployment, terminations, promotions etc.

2.2 HQ Non Labour Cost Projections – monthly review and cost projections should be updated to reflect IMC UK’s latest plans; For example, Travel budgets should be updated if no travel has taken place during the month and not likely to happen in next 2 months. Professional fees - are there valid consultancy agreements in place or is it still in the pipeline and the lag should be built into.

2.3. Provide SFD with latest IMC UK corporate expenditure position with the following details:

 - Movement on IMC UK costs vs IMC costs

 - Breakdown of fixed costs vs variable costs under IMC UK pipeline

 - New positions projected and salary costs allocations;

 - Service fee analysis by departments and seek explanations on movements from HQ teams of IMC UK affiliates;

 - Work with SFD to ensure IMC UK SMT approval on service fees is obtained;

Financial Control

3. Bookkeeping. Ensure that accounts payable, accounts receivable, bank & general ledger modules are maintained timely & accurately. Ensure that the following are available on file:

3.1. Monthly reconciliation of  payroll data,

3.2. Reconciliation of other control accounts including payroll, accruals, prepayment;

4. Internal Control & Regulations.  Ensure that all relevant procedures are maintained in relation  to a) Procurement process, b) Financial procedures & approvals, c) Sanctions checks d) HMRC Tax - Payroll, Dispensation & VAT tax issues and e) Pensions are adhered to.

4.1. Finance manager shall prepare, plan and deliver training to all relevant staff members on IMC UK's financial,  approval  and allocation processes.

4.2. Maintain an exceptions register with incidences where the proper procedures have not been observed.

5. Banking & Cash Projections. To monitor and update the Finance Director on

5.1 IMC UK banking and sanctions compliance requirements are updated and adhered to;

5.2 IMC UK Cash requirements projections are updated on a monthly basis on the last day of the month;

5.3 intercompany settlements are reviewed and undertaken on a timely manner

5.4  Summary of bank charges by IMC UK bankers are monitored  on a regular basis;

6. FOREX.

6.1.  Work with finance team to ensure that funds in other currencies are transferred into IMC UK functional currency – USD on an urgent basis. 

6.2 liaise with IMC UK bankers to offer effective solutions for transfers to sanctioned countries;

7. Payroll. 

7.1 Staff Cost projections.  Proactively work with HR, to provide input on cost implications for new hires; and update IMC UK’s financial projections systems with cost projections on all changes including  salary changes, increment implementation, benefits and deductions, vacation leaves pay, off-boarding of employees, and pension management.

7.2.  Posting monthly payroll costs to the ledgers.

7.3. Regular monthly payroll reconciliation with differences shared with SFD.

8. Pensions.  –

8.1 Effectively manage IMC UK Pensions Plan contributions in collaboration with HR. 

8.2 Ensure  appropriate and timely pensions contributions are made to pension provider. 

9. Public Donations – with collaboration with the Fundraising team, ensure accurate classifications and coding of restricted & unrestricted funds received;  For new appeals request for finance codes from IMC Finance team.

Financial Reporting

10. Monthly SMT report.  Produce by set date with analysis on income projections, expenditure projections, corporate cost breakdown, donor payments receivables, donor disallowed costs, intercompany balances and variance analysis and clarifications from relevant teams.  The following reports are reviewed to prepare the monthly reports:

• Summary pipeline report

• Shortfall Reports

• DR GR Reports

• Summary of cash inflow in IMC UK bank accounts fortnightly;

• Intercompany balance

• Services fees

11. Quarterly Management Accounts.  Produce within set timeline for board distribution following FD review. The Quarterly Management Account should be accompanied with the following details:

11.1. Valid variance analysis with input from operations and International Finance team

11.2. Detailed breakdown of unrestricted funds received and sources and updated unrestricted income projection;

11.3. Summary of key events affecting the figures reported;

12. Assets –

12.1 Regular update of IMC UK Asset list and annual update to IMC UK asset list with obsolete items;

12.2 VfM is achieved through competitive bidding process

Statutory Audit

13. Provide active support and planning in annual statutory audit undertaken on the company accounts, including:

13.1 assist with drafting of the financial statements for audit;

13.2 analysing and reconciling the underlying reports for the audit preparations;

13.3 Create audit file with back-up transaction details;

1. 13.4 Liaise with other corporate offices to provide inputs;

Perform other duties and responsibilities as assigned by manager. Please note that the duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it reflects the strategic direction requirements of International Medical Corps UK.

MINIMUM QUALIFICATIONS

• A recognized Accountancy qualification and/or related degree including a detailed technical knowledge of UK Financial legislation.

• Experience managing all aspects of financial statements from month end close to preparing financial statements / annual accounts and presentations for boards in a corporate headquarters environment

• Experience of working in the non-governmental sector at HQ level a plus Proven ability to lead, manage, motivate and develop a team; 

• Experience of working in a similar multi- HQ set-up an advantage.

• Ability to actively influence day to day decisions, shaping strategy and the direction of the business

• Ability to demonstrate initiative, be proactive and offer a solution-oriented approach

• Self-motivated, positive attitude, flexible and adaptable to the needs of team and organisations

• Proven track record of change management and influencing the organization

• Ability and willingness to undertake routine administrative tasks

• Ability to develop effective working relationships at all levels internally and externally

• Excellent attention to detail and ability to meet deadlines using multiple accounting software platforms

• Strong analytical skills and a commercial outlook

• Ability to prioritise work, meet deadlines and work calmly under pressure

• Accounting for payroll and pensions experience

• Ability to travel on business trip if required

We are seeking a new Finance and Administration Officer following the upcoming retirement of a long-serving team member. A key member of the SLA central office team, the Finance and Administration Officer plays a vital role in ensuring smooth financial operations and providing essential administrative support for our membership. In addition to administration support, this role is responsible for maintaining accurate financial records, book-keeping and effective day-to-day financial operations, producing financial reports using XERO and our CRM.

You will be experienced in financial and administration operations of a charity or similar , with an AAT qualification or matching worked experience. Familiarity with XERO will be an advantage. You will be able to bring understanding of cashflow and financial analysis of figure, working with accountants as required.

You will also have excellent customer service skills and be able to work effectively with all stakeholders from our members, to funders to suppliers. You will be determined and have an excellent eye for financial and administrative detail. Your duties will include general administration and:

Financial operations and record-keeping

• Manage day-to-day financial transactions and maintain accurate records of all SLA accounts and petty cash; book-keeping
• Process and record all incoming payments, including foreign cheques (into bank account)
• Monitor cashflow and expenditure, keeping track of spending
• Pay invoices upon approval and ensure timely monthly payments (e.g. pensions, HMRC)
• Handle creditor and supplier communications and resolve related issues
• Monitor and follow up on overdue payments with a focus on membership payments

Invoicing and income tracking

• Issue and track membership and subscriber invoices and reminders
• Keep office team informed of payment statuses
• Prepare sales, cost, and profit reports for SLA publications
• Conduct annual publications stock take

Payroll and reporting

• Liaise with the accountant on salary payments; process salary BACS payments
• Support year-end financial reporting by providing necessary documentation to accountants
• Produce regular financial reports and analysis as required
• Supporting preparation of budgets, working with accountants as required

 Event financial administration

• Manage financial aspects of SLA events, particularly the annual conference (e.g., exhibitors, sponsors, and delegates)
• Process and record staff/trustee expense claims
• Support with bookings accommodation and travel for Board meetings

To be successful in this role you should demonstrate:

• Strong experience in financial and office administration
• Knowledge of accounting principles  
• Experience of working with XERO or similar
• Experience of using CRM systems (ideally IMIS)
• Experience of working for a small charity and / or membership association
• Accuracy, numeracy, attention to detail
• Ability to manage own workload, prioritise and meet competing deadlines
• Excellent customer service manner
• Being a team player

The Association is a UK wide organisation, working mostly remotely. Working patterns can be negotiated and we welcome applicants from all over the UK. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective, and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

To apply please send a one page covering letter and CV with the job title in the subject line by 11th July.  Applications without a covering letter will not be considered. No agencies please.

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.

The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.

About this role

The Executive Assistant (EA) to the Chief Executive at Impetus plays a vital role in providing high-level administrative and project management support to the Chief Executive and ensuring the smooth operating of the Senior Management Team (SMT). The EA acts as a key liaison between the Chief Executive and internal/external stakeholders, managing sensitive information and handling a wide range of administrative and executive support tasks.

This dynamic position requires the ability to anticipate needs, think critically, and offer creative solutions to problems with a high level of professionalism and confidentiality.

Key responsibilities

Executive Support:

• Provide sophisticated calendar management for the Chief Executive.
• Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the Chief Executive, including those of a highly confidential or critical nature.
• Prioritise and determine the appropriate course of action, referral, or response, exercising judgement to reflect the Chief Executive’s style and organisational policy.
• Prioritise inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
• Anticipate the Chief Executive’s needs (e.g. travel bookings, briefings, preparation time) in advance of meetings, conferences, etc.
• Coordinate all SMT meetings and offsites and assist with staff meetings and events as needed.
• Work closely with the Chief Executive to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Act as a "barometer," having a sense for the issues taking place in the environment and keeping the Chief Executive updated.
• Provide a "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the Chief Executive and staff, demonstrating leadership to maintain credibility, trust and support with the senior management team.
• Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organisation including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expenses.

Governance:

• Act as a liaison and provide support to the Board of Directors.
• Arrange and handle all logistics for Board meetings, sub committees and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials and record meeting minutes.

Operations Support:

• Support a professional and effective office/remote working environment for Impetus staff.
• Assist the Director of Finance and Operations (DFO) with any ad hoc Operations duties and projects, such as an office move, health and safety reviews, optimising remote and agile working.
• Assist the HR and Learning Manager with HR administration, including straightforward queries, recruitment support and ad hoc projects where needed.

Person specification

Essential:

Qualifications and Experience

• Significant executive support experience, acting as a trusted advisor and support to senior colleague/s (ideally within the charity or not for profit sector).
• Good business acumen and a keen interest and understanding of operations support.
• Excellent technical skills. Experience utilising CRM systems effectively; expert proficiency with Microsoft Office; ability to design and edit graphic presentations and materials.
• Exceptional organisational skills and impeccable attention to detail.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
• Ability to complete a high volume of tasks and projects with little or no guidance.
• Excellent judgement and problem solving; with the ability to make appropriate, informed decisions regarding priorities and available time.
• Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities.

People and Communication skills

• High degree of proactive professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, charity partners, donors, and other external stakeholders.
• Work flexibly, collaboratively and creatively, with the ability to adapt to change, and work effectively as part of a team, remain calm under pressure and support others where required.
• Commitment to a continual focus on improving service to stakeholders, both internal and external.
• Excellent written and verbal communication skills with experience of writing in a variety of formats and communicating complex and sensitive information in a clear, correct, coherent and professional manner.
• Ability to influence and negotiate, presenting arguments or proposals with skill and confidence.
• Ability to maintain a high level of integrity and discretion when handling confidential information, dealing with sensitive issues and managing conflict.

Commitment to Impetus’ mission and values

• Ability to act as an ambassador for the organisation.
• A commitment to equality, diversity and inclusion with the ability to execute work with a diversity, equity, and inclusion lens.

Desirable

• Experience working in the charity or not for profit sector.
• Experience working with a not for profit Board.
• A keen interest in youth and/or education sector.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Monday 14th July 2025.

Interviews

First round interviews will take place: 21st July 2025.

Second round interviews will take place: 28th July 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

We are working in partnership with Veterans Outreach Support (VOS), a well-known, award-winning, UK registered charity that supports those who have served our nation, in the Armed Forces and Merchant Navy, through the provision of welcoming and relaxed settings where UK veterans and family members can access welfare, wellbeing, and mental health support. VOS’s development has taken them well beyond these elements to a wide-ranging, person-centered one-stop shop that provides direct and holistic support.

VOS is now seeking a Head of Operations, who will directly support the Chief Executive by taking responsibility for the day-to-day operations of VOS, working in close cooperation with the Head of Care (Deputy CEO). In addition to managing the Operations Department, as well as overseeing business administration and people issues, the non-clinical, business-related contracts, the post-holder will be responsible for managing regulatory compliance, financial planning (with the VOS Finance Manager), and external relations, with delivery partners and other stakeholders, where they will also have representational duties, acting as lead for CRM implementation Health & Safety, and is the VOS Deputy Designated Safeguarding Lead.

Successful candidates must be able to demonstrate the following:

• Excellent business administration and management, with exceptional organisational skills. 
• Effective leadership skills, with a high level of emotional intelligence (EQ), with outstanding interpersonal and communication skills, especially listening skills, with the ability to build strong relationships at all levels. 
• Strong commitment to equality, diversity, and inclusion.
• Competent in use of IT systems and social media, including video-conferencing and MS Office software.
• Ability to travel independently, across all VOS locations.

We are seeking a proactive, flexible and responsive leader with a strong team player work ethic, capable of working as part of a dynamic, high-tempo team, including with volunteers and other supporters and partners.

For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage expressions of interest from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Royal Maritime Hotel, Portsmouth / limited scope for homeworking/flexibility

Requires the ability to travel independently, across VOS locations, including the Isle of Wight (IOW)

Closing date: Thursday 10th July 2025 

Charisma vetting interviews must be completed by lunchtime on the 16th July prior to shortlist submission by EOD 

Interviews with VOS: w/c 21 July

Reports to: Finance Manager
Directorate: Operations
Salary: £33,457 per annum
Location: London – EC4Y 8EE (hybrid working) 
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

The finance team is a core part of our Operations Directorate, and although we’re a small team we have a huge impact on the effectiveness of our organisation. The team provides support and guidance to all staff members on how to process invoices, expenses, and generally manage their budgets effectively. The main purpose of the Finance Officer role is to provide key support to the finance team with our finance processes, supporting staff members across the organisation, helping with any queries on a day-to-day basis, as well as supporting our members and suppliers with queries. The Finance Officer ensures all financial transactions are processed in accordance with BSR’s procedures and processes and in line with data protection regulations. 

You don’t need to have worked in the charity sector previously. Continual professional development is vital for us as a team, and so we’re happy to support you if you’re interested in completing a professional finance qualification.

Main Responsibilities

Purchase Ledger 

• Receive all supplier invoices (including member expenses), checking correct finance codes with relevant nominal, department, project, VAT and fund codes are on all invoices, and that the necessary authorisation is present 
• Scan and file all finance related documents (e.g. bank statements)  
• Set up fortnightly supplier payment runs for review by the Finance Manager 

 Sales Ledger 

• Work with budget holders and project leads to produce sales invoices  
• Liaise with budget holders to ensure correct coding of all invoices (nominal, department, project, VAT, and fund codes) 
• Credit Control – dealing with customer queries and chasing for payments fortnightly 

Other Finance Responsibilities 

• Manage monthly credit card process including posting in Dext and reconciliation in Xero  
• Assist the Finance Manager with preparing for year end and audit fieldwork 
• Reconcile purchase ledger payments with the bank transactions 
• Run new starter finance inductions for budget holders and set up new staff on finance systems 
• Maintain process documents for all finance systems 
• Suggest and support relevant finance system and process improvements where identified 
• Be the first point of contact for finance systems and internal system integrations 

Payroll 

• Ensure new starters are processed by HR 
• Process leavers  
• Exported payroll reports and ensuring that they are filed in the correct place 
• Run the monthly payroll with Finance Manager 
• Submission of EPS and FPS to HMRC 

Committee Management 

•  Minute-taking for Finance & Risk Committee meetings 
• Administrative support relating to committee management  

Please note: Interviews are scheduled to take place Thursday 7 August

Person Specification

1.  Desire to build a career in finance  
2.  Experience of computerised accounting financial systems and CRM 
3.  Good organisation and time management skills  
4.  Commitment to professional and personal development 
5.  Excellent attention to detail 
6.  Ability to explain finance processes to colleagues effectively  
7.  Willingness to gain an in-depth understanding of what we do at BSR, to enable all colleagues to do their best work

We have a fantastic opportunity for a Support Worker to join our team in our Residential Living Flat where we support eight adults with significant learning disabilities to live their best and most independent lives.

Essential Requirements for the Role:

•  Flexible approach to working hours to include evenings and weekends.
•  Ability to manage and administer medication.
•  Willingness to support with personal care when necessary.
•  A car driver and able to take residents to off-site activities driving the service’s VW Caddy.
• Willingness to provide emergency cover in the event of a colleague’s unplanned absence.

About Us:

The Stable Family Home Trust is a values-led organisation where people always come first. Our main purpose is to support adults with learning disabilities to develop the skills and confidence that enable them to live their lives as independently as possible; to participate in their local communities and be valued for the extraordinary contribution they make to our society. We run a varied and exciting day services programme from our three sites in Christchurch, Ringwood and Southbourne, and run supported living and residential living services in Southbourne and Ringwood.

The Trust is a Registered Charity established in 1980 by a group of families whose young adult children had learning disabilities - we now support over 100 people every year.

About You:

You are a kind and caring person who believes in the promotion of independent living for adults with learning disabilities. You are a strong advocate for enabling them to make their own decisions and choices and willing to encourage them to participate in activities that develop their skills and confidence.

You are a strong believer in collaboration to help achieve the best possible outcomes for our residents and have a pro-active approach to your work.

You are organised, reliable, and can manage your workload effectively while responding flexibly to the day-to-day needs of the residents and can demonstrate your commitment to maintaining a positive environment for residents and your colleagues.

About the Role:

As part of a small, close-knit team you will provide daily person-centred support and elements of personal care to eight residents, all with significant learning disabilities and some with physical disabilities, with a focus on supporting and promoting independent living as far as reasonably possible. 

To be considered for this role, we can only consider UK based candidates with the right to work in the UK as we cannot provide visa sponsorship.

Interview Dates:

We have a rolling application process for this position and will interview as and when suitable applicants become available.

If we receive suitable applications and successfully appoint someone to this position, we will then close the job advert.

Job Summary:  This role provides operational and strategic leadership for the Finance function of Feed The Hungry UK. As part of the Management team, this role reports to the CEO and the Trustee Board.

Work Pattern  Full time (37.5 hours per week)

Location:    Based at The Halo Centre, Coventry, with limited flexibility to work from home (by agreement).  

JOB DESCRIPTION  Main responsibilities.

Ensure the accuracy and completeness of all internal and external financial processing and reporting, ensuring full compliance with all laws and regulations, including the Charity Commission, HMRC and Companies House regulations.

1. Lead, motivate, develop and train the finance team, promoting an equal, diverse and inclusive team with a positive culture reflecting the values of Feed The Hungry. 

2. Ensure Feed The Hungry operates sound financial, risk management, internal control systems and maintains up-to-date Financial Regulations to safeguard stakeholders' interests and assets and to ensure the integrity of the organisation’s financial performance and statements. 

3. Provide effective day-to-day oversight of the organisation’s financial controls and financial performance, including keeping financial policies up to date and in line with our processes.

4. As Company Secretary, support governance activities, including administration for board meetings, trustee enquiries and administrative duties for the board. 

5. Be alert to all organisational activities that have a financial impact and speedily assess the impact of such activities. 

6. In partnership with the CEO and Directors, develop and support the delivery of the organisation's strategic plan and the related budgets and forecasts.

7. Ensure the preparation and presentation of accurate and timely financial data, including strategic plans, budgets, management accounts, live forecasts, and financial data and monitoring requested by funders.

8. Provide financial and management support to the CEO, Directors and trustees on the financial position and risks and opportunities of Feed the Hungry. 

9. Financial oversight of contract negotiations (utilities, insurance). 

10. Proactively develop strong working relationships with FTH managers, providing constructive challenge and commercial insight in support of the strategy. Be proactive in challenging the status quo and be prepared to bring new ideas that will enhance the organisation’s activities and returns. 

11. Regular monitoring and tracking of grants made to the organisation. Ensuring external reporting deadlines are met and internal updates on remaining spend is conveyed to project management grant holders. 

12. Administrative responsibility for oversight of the externally appointed auditors and the successful completion of annual audited financial statements and the annual report, and the timely submission to the Trustees.

13. Maintain an ongoing dialogue with the CEO and Directors, and the external auditors. Responsible for the Company's Finance, Tax, Pensions, Audit, and Payroll.

14. Fulfil the role and duties of Company Secretary and attend Trustee meetings with the CEO and Directors 

15. General Duties: 

    • Adhere to all company policies and procedures and recommend changes as appropriate. 

    • Attend all mandatory training required to complete and maintain your role, ensuring you keep up to date with changes to specific laws and legislation that are relevant to your role 

KEY DETAILS

DISCLAIMER: THERE IS AN OCCUPATIONAL REQUIREMENT FOR THIS POST HOLDER TO BE A CHRISTIAN. See section below for more information. 

Refer to document attached (visible once you click 'Apply'). 

Job title: Operations Manager 

Hours: 37.5 hours per week (Flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.

Salary: £32,400 to £36,000 depending on experience

Contract: 12 months with potential/possibility of extension

Reports to: Church Leadership Team (Ministers and Trustees)

Location: Westbourne Grove Church, London W11 (Please note that the nature of the role means that hybrid working is not an option)

Closing date and how to apply:

8.30am on Friday 18th July 2025.

FOR TERMS AND CONDITIONS, HOW TO APPLY AND COVER LETTER INFO, SEE DOCUMENT ATTACHED. 

Other essential information: You must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.

ABOUT THE CHURCH

We welcome everyone to join with us in discovering Jesus and sharing God’s love, especially by caring for those in need.

Located in a multicultural and socioeconomically diverse neighbourhood, the church actively promotes inclusion, stands against racism and discrimination, and is an equal opportunity employer. 

OUR ETHOS – GUIDING VALUES AND IDEALS

We believe that God is loving, good and just, and chooses to reveal himself to us! He made humans in his image, so we’re designed to live in relationship with him and with each other in community. The world is currently not as God wants, and his plan is to renew the whole of creation. He invites and calls us to the privilege of working with him on this mission.

With this in mind, we want to reflect God’s love and character in our values and actions.

OUR VALUES

• We value growing in relationship with God in a wide variety of ways - welcoming questions and doubts as vital parts of learning and growing. We long for people to know Jesus and follow Him.
• We build relationships on love, compassion, and mutual respect.
• We treat everyone with kindness and dignity, caring especially for those in need, and seeking justice and reconciliation.
• We seek to reflect God’s generosity, integrity and honesty in business.
• We share our beautiful building with the local community and offer a place of belonging, hope, and participation.
• We believe leadership is servant-hearted, and all are encouraged to take part.
• We seek to express encouragement, forgiveness, and lasting hope.

OUR WORK AND MISSION

Our church activities flow out of our community's passions and interests, aiming to embody God's character in all we do.

OPERATIONS MANAGER - ROLE RESPONSIBILITIES

The Operations Manager is a key support for the church’s leadership and heads the staff team providing management over key operational and missional areas of the church’s activities.

This leadership role supports the ethos and ministries of the church and its mission to be a church for the community - discovering Jesus, sharing God’s love, and caring for those in need.

A vital aim for our church’s work in the local community is that our staff relationships, our Venue ministry, our Christian hospitality and how we use and share our building should all reflect God’s character - showing compassion, generosity, and kindness.

The role has a lot of different components, so we’re looking for someone who sees all aspects of this job as an expression of the church’s mission to proclaim the Good News and will facilitate and serve the congregation, the staff and the volunteer teams as they creatively explore ways to express our Christian ethos through the life and ministries of the church. This therefore requires that they are someone who has a mature Christian faith.

They will need to be a “servant“ leader who is mentally agile, energetic, able to schedule and prioritise, a good delegator, a team player, a quick learner and capable of taking initiatives, with a healthy understanding of self-care - we’re not looking for a “hero”, but someone who can work sustainability.

Leadership:

• Work closely with the church leadership team to support the trustees, staff and congregation in the development of church vision, ethos, mission and ministries.
• Create a positive, Christian work environment, and cultivate supportive team working relationships and working practices that align with the church’s mission.
• Lead the staff team, providing effective leadership, management, administration, recruitment, and staff development. Facilitate the team as they represent the church’s values in the day-to-day open house ministries of the church.
• The Operations Manager must be able to represent the church and the church’s Christian ethos in the absence of the Minister.

Building Management:

• Support and develop initiatives that enable every aspect of the building's use, welcome and presentation to be missional.
• Provide effective management, administration, organisation, maintenance, and development of the WGC church buildings and equipment.
• Coordinate with the Estate Manager to develop long-term maintenance plans for the common parts areas of the building.
• Provide the Trustees with regular building management reports.

Compliance and Legal Administration:

Provide effective management, administration, organisation, and compliance with UK laws, for:

• The maintenance of a safe and healthy working environment.
• Safeguarding, equality and inclusion.
• HR matters including safe recruitment, induction, training and employee development.
• GDPR
• Matters relating to Westbourne Grove CIO charity’s Trust Deeds, Constitution and Church Rules, and leasehold responsibilities.
• Requirements as a registered charity (CIO) including timely submission of reports to the Charity Commission.
• Develop and implement policies, risk assessments and safe working procedures and keep them regularly updated and reviewed. Ensure policies and safe working practices are adhered to.
• Provide adequate information, training and supervision to ensure employees and volunteers are competent to do their work.
• Lead in communications with the freeholder, the management company, the estate manager, and church tenants. Oversee any necessary legal input for decision-making and work closely with the WGC Trustees, and external organisations on decisions relating to the common parts of the building.
• Keep administrative records. Provide reports for the Trustees.

Administrative Services and Support:

• Provide administrative support for the Ministers. Develop and maintain administrative, organisational, communications systems and record keeping procedures for the church’s general administration. Maintain membership and constitutional records.
• Administrate the church's IT infrastructure, broadband, phone systems, and utilities accounts and ensure they meet the operational needs of the building and its ministries.
• Assist the Venue Manager to develop and maintain suitable and effective systems, strategy, pricing, communications, contract management, staffing and customer relations.
• Develop the church’s visibility and profile in the community using the church’s website, social media, ArtSpace, and missional displays and exhibitions, ensuring these align with the church’s ethos and mission.

Financial Oversight:

• Oversee provision of financial management information to Leadership team and Trustees, including budgeting, salaries, financial reports, end-of-year statements. Support them in developing financial strategies and policies.
• Oversee the accurate functioning of church financial systems, controls and procedures. Monitor and administrate reserves and investments.
• Ensure WGC's financial practices comply with UK charity regulations. Assist with the filing of the accounts and annual report to the Charity Commission.

Provide financial oversight, management, and support for:

• Venue ministry finances, pricing and strategy
• Finance Administration - ensure all financial records, payroll, pension administration, invoices, and reports are accurate and timely. Authorise payments.
• Manage the buildings budget including liaising with the Estate Manager regarding common parts expenditure.
• Financial interactions with lease and licence holders including new leases, rent reviews, break clauses and lease renewals, insurance contributions.

PERSON SPECIFICATION

Essential Personal Skills and Characteristics:

• A practising Evangelical Christian - Pastoral skills: able to mentor, and support in prayer.
• Leadership and team building: Ability to lead with a servant heart, to encourage, enable and enthuse team members. Emotionally intelligent and resilient. Skilled at delegating. Has the wisdom and confidence needed to handle conflict. Reliable and consistent, creating a stable and secure environment.
• Problem solving: Strong management and administration skills. Strong organisational, strategic, analytical, and problem-solving abilities. Able to think clearly, creatively and collaboratively.
• Attention to detail
• Time-management
• Sound judgement and decision making across many fields of work. Awareness of when wider consultation or authorisation is required.
• Excellent communication skills and interpersonal skills with a wide range of people.
• Flexible and Confident: Works well under stress, supports others when working under pressure. Good at multitasking and responding to the unexpected. Comfortable to work alone and as part of a team. Can-do attitude and open to input from others. Keen to develop existing skills and learn new ones.
• People skills: builds relationships with colleagues. Develops a culture that demonstrates the Biblical “one-another’s” and celebrates life together. Earns trust, able to maintain confidentiality. Speaks truthfully and kindly, takes responsibility, and apologises for their mistakes. Gives and receives constructive feedback lovingly, honestly and humbly. Invests in the development of others. Sensitive to cultural differences and behaves respectfully and appropriately in a multicultural team.
• Committed to excellence to serve Jesus, WGC and those we reach out to. Seeing projects through to completion.
• Self-motivated: pro-active in developing new initiatives and inspiring others. A desire for personal development and willingness to learn and grow.

PREFERRED WORK EXPERIENCE

Candidates should be able to demonstrate either experience in the following areas of responsibility and/or the skills needed to carry out these responsibilities.

Preferred leadership experience – preferably in a church or other Christian organisation:

• The ability to contribute to the management decision making process.
• Understanding of the church and charitable sector.
• Leading and managing projects of a diverse and complex nature in a team-oriented workplace and of delivering operational excellence in challenging environments.
• Leading and creating effective teams and of working co-operatively and collaboratively with others. Experience in delegating effectively.

Other preferred areas of experience, skill and understanding:

• Operations and building management.
• Administrative and operational support,
• Human Resources, including employment laws, practices, and administration.
• Charity compliance, legal compliance with leases, tenancy agreements and customer contracts.
• General church administration, organisation and communications.
• UK Health and Safety regulations and compliance including writing and implementing policies, risk assessments and procedures.
• Safeguarding administration and understanding of training requirements at a team leadership level.
• Oversight of finances and managing budgets. Understanding of financial management systems - able to interpret and define financial reports.
• Venue management.
• Technical experience required for effective team working, including email, online meeting forums, and shared calendars and drives. Proficient in the use of Office 365 suite including Word and Excel.
• Experience in the use of websites and social media platforms such as Instagram and Facebook to promote public awareness. Experience in the use of Square Space, Canva, Photoshop, Illustrator, to produce website and social media content, and for graphic design of posters, church displays and exhibition materials.
• Education: Bachelor’s degree or equivalent experience in the work environment.
• Holds a UK driving licence.

This job description outlines the key areas of responsibility for the Operations Manager role but is not exhaustive. It may evolve based on the church's changing needs and the skills and interests of the appointed candidate. Regular reviews will take place to ensure the role remains aligned with the church’s vision and mission.

EQUALITY, DIVERSITY AND INCLUSION

Westbourne Grove Church is a Christian Charity committed to equal opportunities
and is an ‘equal opportunities’ employer within the parameters of its ethos and values. We make employment decisions by matching the church’s needs with the skills and experience of candidates.

We want all staff members, despite their differences, to know that they are welcomed, respected and included at WGC, able to do their jobs free of discrimination.

As a Christian community we operate according to the principles of our faith and therefore reserve the right to recruit Christians with an understanding of Christian values and support for the church ethos where there is an Occupational Requirement to do so.

Occupational Requirement:
In accordance with schedule 9 of the 2010 Equality Act, the church considers that there is currently an occupational requirement for the holder of Operations Manager role to be:

A mature practising Evangelical Christian: with a personal faith in Jesus Christ, of godly character, committed to personal growth, a worshipper with a passion for God’s Kingdom; a person of prayer, with good knowledge of and respect for the Bible as God’s inspired word; able to apply biblical principles to working life and showing evidence of calling to the role.

They need to:

Be an active member of Westbourne Grove Church.

Understand, be in agreement with, and be happy to promote the ethos, vision and practices of Westbourne Grove Church.

Be willing to accept and abide by the WGC Ethos Statement and Statements of Faith and to work in accordance with the WGC Constitution and Rules.

This Occupational Requirement is in place to:
Provide pastoral and prayer support, missional direction and Christian leadership to the staff team.

Protect our strong Christian ethos and values and to ensure that these are demonstrated in the work and practices of the staff team.

Ensure: that the requirements of the Church Constitution and Rules are followed in all the church practices; that our charitable objective of advancing the Christian faith is understood and carried out by the staff team.

Ensure that the church building is used to its full missional potential so that the local community and visitors encounter something of the life and presence of God.

If you require reasonable adjustments in order to carry out the role or attend an interview at WGC due to a disability, caring responsibilities, or any other reason, please let us know when you apply. Thank you.

TERMS AND CONDITIONS AND HOW TO APPLY

The role is full time (37.5 hours / week - flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Please note that the nature of the role means that hybrid working is not an option.

Salary £32,400 to £36,000 depending on the competencies and experience of the successful candidate. The package also includes 28 days’ leave + Bank Holidays, and a workplace pension (with 4% employer contribution) following the successful completion of probation.

In line with our safer recruitment policy, the successful candidate will have to undertake a DBS check and all those invited to interview will be required to complete a declaration of suitability and provide references. References will be taken up prior to appointment.

Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.

Please send your CV and a cover letter of no more than 2 pages please - to Charlotte Thackery, Operations Manager (email found on doc attached) by 8,30am on Friday 18th July 2025.

Your cover letter should include:

1. Why you would like to work at WGC generally and this role specifically;

2. Why you think your skills and experience make you a good candidate for this role;

3. Describe how your Christian faith informs your life and actions

4. When you could start the job if you were to be offered it.

Shortlisted candidates will be asked to record a 1-minute video of themselves addressing a particular prompt. The highest performing candidates will be called for an interview with members of the WGC team.

Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 04 August 2025 then your application was unsuccessful. We are looking forward to hearing from you.

Thank you.