Job Purpose:

• To provide effective support for the HR function (including establishing necessary administrative and database systems)
• To develop an adequate knowledge of systems. Awareness and oversight of systems and processes used within the Senior Management Team.

Duties and Responsibilities

HR Support:

- Support and oversee recruitment activities for the organisation in cooperation with Central Administration Team and the Senior Management Team.

- Process all new starters including production of employment contracts, induction packs, reference requests, DBS checks, Prevention of Illegal Working checks, language tests).

- Handle the administrative process of the employee life cycle (including contracts, contract addendums, employee files, probationary review calendar)

- Ensure leavers files are handled in line with GDPR and BSWA policies.

- Create and maintain all employee personnel files, ensuring archiving of leavers and cleansing of information held in line with GDPR

- Efficient management of online HR database

- Work closely with senior managers to provide sensitive and confidential support for personnel matters.

- Ensure safer recruitment practices are followed.

General Administrative Support:

 - Maintain a comprehensive paper and computer filing management system.

- Management of online H&S training platform (adding new users, managing course enrolment, liaising with the account manager to add new courses as needs arise).

- Assist with the management of BSWA policy reviews (keeping schedules, liaising with relevant managers, updating central records with latest policies).

- Maintaining DBS database and ensuring regular checks are carried out in a timely manner for all staff.

- Support with development activities of BSWA (internal and external Training, Joint Team Meetings, staff surveys).

- Provide administrative support for events (venue hire, support with activities and workshops, complete post event work).

- Provide full technical support to virtual meetings attended by members of SMT.

- Take minutes at meetings attended by SMT as and when required.

- Provide flexible organisational and co-ordination support as required and demand arises.

General:

- To maintain the confidentiality of all service users and staff.

- To maintain confidentiality in all matters relating to the organisation.

- To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation.

- To maintain a general awareness of the issues surrounding domestic violence on a national and local level.

- To ensure the efficient use of resources at all times.

- Provide an effective basic administrative service, including telephone duties, management of post and providing hospitality.

- To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.

- To work within BSWA’s framework for equal opportunities and anti-discriminatory practice.

- To participate in the development and annual appraisal of a personal individual development plan with the line manager.

- To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post.

Personal Spec:

- Excellent attention to detail

- Thoroughness and accuracy

- Good IT skills 3

- Keen interest in HR

- Ability to maintain confidentiality is essential.

- Ability to cascade information verbally and in writing with accuracy and sensitivity.

- Excellent organisational skills

- Confident communicator who can build successful working relationships with colleagues at all levels within the organisation

- Awareness of safer recruitment practice.

- An understanding of women’s issues and feminist principles, in particular around the issues of domestic violence and its implications for women and children.

- Commitment to providing services within an anti-discriminatory/equal opportunities framework to meet individual needs.

Experience:

- Experience of providing administrative support in a busy office

- Experience of managing and prioritising own workload

- Experience of HR administration is desirable

The Trust is looking for an experienced, enthusiastic leader and Manager who is committed to the development of the Wiltshire & Swindon Biological Records Centre (WSBRC). The post holder will be someone who is able to use their ecological knowledge and their understanding of the major issues facing the natural environment to interpret and engage with key policies and strategies and work with diverse stakeholder groups to support nature’s recovery.

We are looking for a candidate who is organised and motivated, with an entrepreneurial outlook. They will be an excellent networker, able to build and maintain strong working relationships with key stakeholders.

The role will oversee all aspects of WSBRC’s work programme and budgets, setting the strategic direction and developing products and services. They will have line management responsibility for a team of staff and office volunteers. 

For the past 35 years the WSBRC has catalogued and stored biodiversity information.  The WSBRC promotes and supports biological recording and monitoring and is part of a national network of Local Environmental Records Centres.  It gathers, manages, interprets and disseminates a wide range of biological and geological information and produces Wiltshire’s State of the Environment Report. It also works with a range of partners to deliver recording, monitoring and citizen science projects within Wiltshire.

JOB DESCRIPTION

Position Title: Grants Manager

Location: The Trust’s office in West London, with the benefit of the Trust's flexible working policy

Grade: £57,382 (Grade E)

Contract terms: Permanent, 37.5 hours a week

About Us

The Sigrid Rausing Trust is a grant-making foundation based in London. Founded in 1995, its purpose is to promote the values and principles of human rights, equality and the rule of law, and to preserve nature from further degradation. In pursuit of these goals, the Trust supports advocacy, creativity, research and scholarship – and has given away approximately £357 million to organisations all over the world.

Its current annual budget is approximately £40 million and it makes around 300 grants each year. The Trust is led by an active and prominent Board of Trustees and currently employs 24 staff. More detail on the Trust’s work can be found on its website.

The new role of Grants Manager is part of the 8 person Operations team. We support the Trust’s core functions including finance, information technology, grants management, governance, compliance, facilities, health and safety, and human resources. The Grants Manager will have operational responsibility for the grants administration management systems and processes, including provision of high quality management information and impact reporting.

Your Key Responsibilities

Grants administration and management reporting

• Operational responsibility for ensuring the development and provision of high qualitygrants administration and reporting systems and related processes;
•  Work collaboratively with programmes colleagues, Directors and Trustees to identify effective monitoring and reporting systems;
•  Support and advise the Trust on impact assessment; and
• Act as the in-house lead on grant-making information management and provide advice and analysis of this data to the Trust

Compliance

• Responsibility for developing and implementing compliance policies and control
• systems for the grant-making activities of the Trust;
• Act as the lead in-house adviser on compliance with relevant statutory and regulatoryframeworks, in the  UK and internationally;
• Responsibility for developing compliance related policies and guidance, designing andproviding appropriate training and support to colleagues on the same; and
• Undertake other areas of compliance related research, policy development and training, as delegated by the Chief Operating Officer (e.g. GDPR, employment, etc).

About You

Knowledge, qualifications and experience

• Seven or more years of experience in grant making, particularly in grants administration management, including responsibility for management information systems and management reporting
•  Bachelor’s or master’s degree in a related field or equivalent professional experience
•  Knowledge of and familiarity with UK statutory and regulatory frameworks relevan to charitable trusts, with experience of international grant-making desirable
•  Understanding and experience of monitoring and impact reporting
•  Able to write well, excellent numeracy and computer literacy, including familiarity with information databases, Microsoft Office Word, Excel, Powerpoint, Outlook, Sharepoint (or similar intranet), and website content

Key Competences, Skills and Abilities

• Excellent research and data-analytic skills and outstanding communications skills
•  Excellent interpersonal skills and ability to work with people at all levels and from diverse backgrounds
•  Excellent attention to detail and commitment to high standards
• Strong planning and project management skills, including the ability to advocate for and lead on organisational change
•  Professional credibility and confidence to work as the in-house lead within own fields of knowledge, provide advice and guidance to colleagues at all levels
•  Additional language skills would be desirable

Personal qualities

•  Demonstrable interest in and commitment to human rights, and the vision, mission and values of the Sigrid Rausing Trust
• Commitment to respect and value equality, diversity and inclusion, and understanding of how this applies to your own area of work

Other requirements

The Trust is only able to consider applications from candidates who already have the right to live and work in the United Kingdom.

Application Process and Deadline

We ask you to submit CV and supporting letter by midnight on 21st October 2020. Please note that each of these should be no more than two pages in length. This length restriction is intended to limit the effort required of applicants, and enable a quicker first stage review on the part of the Trust.

First round interviews will take place from 4th November. Second round interviews will take place from the week commencing 9th November. 

upReach is an award-winning social mobility charity supporting less-advantaged undergraduates to secure top jobs. We deliver a comprehensive programme of professional development, through partnerships with top employers and universities. This year, we are continuing our growth to support 2,000 students, with a team of 35 employees. upReach works to address the progression gap, supporting students from lower socioeconomic backgrounds to secure graduate jobs after university, aiming to reach its vision of a society in which everyone has the opportunity to reach their full career potential, regardless of social background. 

In October 2019, upReach won the Charity of the Year Award (income < £1m) in the prestigious Charity Times Awards, and in May 2020, upReach was announced as the winner of the “Embracing Digital” Charity Governance Award.

As HR Manager, you will play a pivotal role in ensuring the continued strength and stability of the organisation as it expands in size. You will take ownership for all aspects of human resources and be able to champion excellence throughout the organisation. As part of our Leadership Team, you will have the chance to make a positive, lasting impact on our organisation, shape our HR function and help our people to perform at their best.

For full details, please see the attached job description and visit our website.

Recruiting for a Head of HR Shared Services (10-12 Month FTC - Maternity Cover) to join our HR Team in Westminster!

Circa £55,000 per annum, 35 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

To be responsible for and lead HR Shared Services - including Recruitment, On-boarding, HR Support, HR Admin, Payroll, contractual changes, HR Compliance and HR iTrent System. To be the key lead for successfully managing senior internal and external stakeholders in relation to HR Shared Services.

Key Responsibilities:

- To ensure the provision of excellent customer service by the HR Shared Service team to all stakeholders to maximise customer satisfaction
- To lead, develop and coach the HR Shared Service team to ensure all business objectives are met and key service standards achieved
- To lead, support and work as part of the HR Shared Service team to carry out the full range of HR Admin processes including those relating to recruitment and selection, appointments and terminations, contractual variations, sickness absence, annual pay awards and benefit schemes
- Lead on building effective working relationships with Senior Managers and Managers to ensure that the service delivered is to a high standard and any issues are addressed promptly
- Lead on ensuring the recruitment service provided ensures high quality candidates, from the widest pool of diverse talent to be recruited safely in the shortest time to hire and on boarded in an engaging and effective way
- HR lead on iTrent ensuring the system functions effectively and overcome any day to issues by engaging with the relevant internal and external stakeholders
- Be the HR lead for iTrent development projects
- Ensure all communication internally and externally from the HR Shared Service team embodies the Feel at Home branding
- Ensure compliance with all Audits relevant to HR Shared Services
- Ensure Safer Recruitment practices are adhered to
- Oversee all aspects of resourcing including managing Bank Support Workers and managing the Agency PSL
- Ensure agencies are audited at least twice yearly for compliance with our processes
- To build effective working relationships across the People Team to ensure a seamless provision of People services and to ensure high levels of customer satisfaction
- Accurately check and sign off the payroll changes made by HR Shared Services within the timescales required each month
- Review HR shared Service relevant Policies and keep up to date and in line with best practice
- Lead on and work with People leads on relevant training for managers relating to Recruitment, iTrent and HR Induction
- To ensure data accuracy on all HR Shared Service related systems and documents
- Lead on strategic HR Shared Services related projects within the People Strategy
- Lead on effectively managing external relationships with key outsourced aspects of recruitment and selection and the HR System
- Effective management of the annual Recruitment budget
- Be the key point of escalation within the HR Shared Service Team
- Ensure compliance with all relevant Policies and Procedures and to ensure the Team also understand and comply with them
- Required to work 7 day on call senior management rota at least twice a year
- Any other duties as reasonably required within the role
- This role requires a Enhanced DBS

Person Specification:

- Must be able to build excellent working relationships with internal and external stakeholders
- Driven by delivering excellent customer service
- Excellent people management skills
- Self driven
- Able to work in a challenging environment
- Able to effectively manage a team remotely
- Attention to detail
- Positive and solution focused
- Flexible
- Inclusive

Skills, Knowledge and Experience:

Essential:

- Experience of managing an HR team
- Experience of managing, motivating and developing an HR team
- Experience of leading on HR Systems
- Experience in leading Recruitment team or function
- Experience of improving recruitment services/recruitment projects
- Experience of working in multi location organisation

For more information or to apply please visit our website.

Do you have a background in HR, and are looking to further develop? Are you curious, customer orientated with a natural affinity for people?

• Permanent 
• Part time (28 hours/week)
• £16,000 - £18,500 pro rata (FTE £20,00 - £23,500) depending on experience

We’re seeking a highly motivated HR Assistant to join us during an exciting phase of growth.

As a Samaritan you’ll be part of an established charity who for over 60 years has been delivering services to some of the most vulnerable people across the UK and Republic of Ireland.  Our mission is to reduce the number of people who die by suicide and we pride ourselves in taking a leading role in influencing suicide prevention policy and practice. 

We’re keen to hear from candidates who are equally passionate about our charitable purpose. You’ll be part of a Ewell based team, but don’t worry, we’re not expecting you to be office based until January 2021. Ewell benefits from great transport links to London and the South, and when you get here, you’ll working out of picturesque premises.

Don’t be fooled by the title, we’re not hierarchical and see our HR Assistant as being the bedrock of the team – You’ll be a critical enabler that allows us to continue striving to make Samaritans a great place to work. 

Get ready to roll up your sleeves as the role will be busy. You’ll be the first point of contact for all HR queries, making you the face of our HR brand. As a starter/finisher you’ll be supporting recruitment coordination, while delivering all employee lifecycle administration. 

Having had previous HR administration experience you’ll thrive on the buzz that comes with a fast-paced environment. 

We want you to succeed and we’ll commit to developing you through involvement in initiatives geared towards your learning. But ultimately your success will hinge on your tenacity, resilience, collaborative style and customer orientated approach.

As an employer, we offer a good range of benefits, including 25 days’ holiday, three well-being days, flexible working, Health Cash Plan, Pension and interest-free season ticket loans.

Samaritans is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We warmly welcome applications from a broad range of backgrounds and experiences.

Have we just painted a portrait of you? If the answer is a resounding yes, please find a copy of the full job description Remember applications close at 5pm on Monday 5th October 2020.

We’re feeling confident about our ability to attract great candidates. 

While we’re respectful of the expertise and the relationships forged with our preferred resource partners we’re not enlisting the support of any agencies at this stage.

University Services

External Relations

Systems and Database Support Team Leader

Vacancy Reference: 038706

Grade/Pay Scale:   UoG G6 (£29,176 - £32,817 per annum)

This post is full time (35 hours) and open ended.

The Systems and Database Support Team Leader is responsible for leading the day-to-day operations of the Systems and Database Support Team providing support to users across the University on alumni and supporter data, the Raiser's Edge database, and other fundraising and alumni engagement IT systems and platforms. You will plan, interpret and coordinate user support needs in data management and systems support.

Closing date: 4 October 2020

It is the University of Glasgow’s mission to foster an inclusive climate, which ensures equality in our working, learning, research and teaching environment.

We strongly endorse the principles of Athena SWAN, including a supportive and flexible working environment, with commitment from all levels of the organisation in promoting gender equity.

The University of Glasgow, charity number SC004401.

This is a fantastic opportunity for a confident and proactive HR professional to join a Christian charity with unrivalled global reach. We are looking for an enthusiastic professional to join our International Services team in the UK. This is a great opportunity to be part of small HR team, within a well-known Christian charity

As the HR Administrator you will report into the HR Partner and will be responsible for providing a full administration service to the HR department and to internal and external customers, acting as a first point of contact for all HR enquiries.

In order to be successful in this role you will need to have experience of working in a similar HR generalist position and a good understanding of HR practices. You will have excellent administrative and customer care skills and be able to work appropriately with confidential information. As this is a role in an international organisation, you will enjoy relating with people of other cultures and nationalities. You must have excellent communication skills and work well with different personalities. You will be dynamic, flexible and able to work independently.

Full job description and application forms can be found on our website.

IFES is an organisation with a distinctive Christian ethos. This post is subject to an Occupational Requirement under provisions made in the Equality Act 2010. Applicants should therefore demonstrate a firm Christian commitment and agree with the IFES doctrinal basis and ethos statement. 

This job will not constitute a Certificate of Sponsorship so you will have to prove you have other means to work legally in the UK before we would consider your application.  

Our client, a world-renowned organisation in the Arts & Cultural sector is now seeking an exceptional HR Business Partner to join them on a permanent basis.

As HR Business Partner you will proactively support a number of highly creative departments to achieve their strategic objectives through translating client group requirements into effective HR practice, delivering people and project solutions, managing risk and driving performance.

To be considered for this exciting opportunity you will need to be CIPD fully qualified (or equivalent experience) with proven experience working as a solutions-focused HR Business Partner, ideally gained in a progressive and demanding arts-based or similar environment. You will also need to demonstrate high levels of emotional intelligence and resilience and the gravitas and confidence to gain respect and credibility quickly, professionally challenge and influence at all levels.

Other key requirements include:

• Knowledge of contemporary HR thinking, including good knowledge of employment law and its practical application
• A full understanding of all HR functions and best practices, including overseeing of an outsourced payroll provision.
• Demonstrable experience with HR metrics
• Experience of managing UK visa applications and Disclosure and Barring Service (DBS) checks
• Excellent people management and coaching skill
• An efficient, focused and calm approach with the ability to work well under pressure and prioritise conflicting deadline
• Strong IT skills including familiarity with HR systems and MS Microsoft Office

A policy driven organisation who work internationally based in Oxford are looking for a Head of HR. The successful candidate will develop and manage a global HR function and develop global people practices within the organisation to drive the required transformation to teams that are integrated, high performing, and working from a common culture.

In addition, the Head of HR will support the development of a people strategy to recruit, retain, and develop talent and the development of an employee orientated, high performance culture that emphasises excellence and collaboration.

The Head of HR will lead and manage the entire employee life cycle and the development of people related systems, processes, and metrics. Lastly, the candidate will need to ensure full compliance with employment legislation across all organisation's country offices and that best practice is adhered to across all people practices.

Key responsibilities

* Develop, lead, and manage the global HR management team covering all aspects of HR and the full employee life cycle.
* Support the development of an employee orientated, high performance culture that emphasises excellence and collaboration.
* Support the development of a global performance management process and framework to drive a high-performance culture.
* Lead the team to provide tools and guidelines to support and implement HR policies and procedures, terms of reference, and contractual employment documentation, and maintain a high-quality central HR Information system.
* Continually develop professional knowledge and external networks to stay abreast of best practice developments and thinking in the HR and organisational development (OD) field.
* Address any performance issues early through effective coaching and support.
* Evaluate needs and create training and development interventions and approaches that support and upskill line managers to coach, develop, and manage their teams to deliver effectively and be fully compliant and engaged in the business

Person Specification

* CIPD qualified or equivalent, ideally MCIPD equivalent or above
* Significant senior HR experience, used to working at a strategic level and with senior stakeholders across UK and international, commercial environments
* Track record in developing a strong internal team that is fit for purpose and can deliver high quality HR services to the organisation and meets our client needs

* Experience in international development is desirable and experience in low and middle income countries is essential
* Experience of organisational change programmes and organisational development
* Proven experience of improving upon organisational D&I outcomes
* Deep and broad knowledge and understanding of UK and international employment law relevant to locations
* Track record of developing and delivering solutions across a full range of HR disciplines and managing a multi-specialist team: organisation design and development, resourcing and talent planning, learning and development, performance and reward, employee engagement, employee relations, and service delivery including global mobility
* Experience of formulating and implementing HR strategies and plans in line with business needs and locations
* Experience of coaching and mentoring senior colleagues
* Knowledge of sourcing global suppliers and vendors for relevant employment services desirable
* Good awareness of process improvement and systems to drive improved service delivery
* Visa and compliance (i.e. safeguarding) experience advantageous
* Experience of establishing new entities and/or M&A experience also desirable

Closing date: 9 AM,14 th October 2020

If you would like to find out more about this opportunity and receive a candidate information pack, please contact:

Shweta Prabhakar: [email protected] / 020 7820 7320

We are recruiting for a Temporary HR Advisor for a passionate support based charity for Prisoners , you will be providing HR and Health and Safety guidance, support and expertise to managers and employees in line with policies, best practice and legislation, and coaching and training managers to build their confidence in managing people. They will consider a temp to perm on this role,

The Role
Provide first line generalist HR advice and support on terms and conditions of employment and HR policies and procedures in line with policy, practice and legislation. with a view to resolving matters on advice.
Deliver Manager inductions relating to the Code of Conduct and other key HR policy areas
Maintain personal awareness of recognised best practice, employment case law, and any personnel requirements in the charity / criminal justice sectors, making use of resources such as ACAS, XpertHR and other resources.
Work independently and autonomously to manage low level to complex casework including probation, performance, fixed term contract, grievance, capability or conduct issues up to and including dismissal, with the support of the HR Manager. Assist with and carry out investigations and appeals as needed.
Organise and manage all aspects of the family-friendly processes including maternity, paternity, adoption, parental and unpaid leave and oversee re-integration on return from leave ensuring all necessary paperwork is completed and Managers and other HR colleagues are kept fully up to date
Provide advice and guidance on occupational health referrals, absence management issues
and return to work cases to managers.
Monitor and respond to accident and incident reports including supporting investigations and seeking support from our Health and Safety Consultant
Deliver management information and learning from incidents and accidents
Review and provide advice on individual risk assessments which may be completed for pregnant women, people with health conditions or disabilities process or vulnerable people.
Support the HR Manager and HR Director in promoting employee and workforce wellbeing and learning from casework, EAP usage reports or
Assist in the development or review of HR policy, procedure or guidance as required.
Coach, support and assist with training managers to understand and implement policy, guidance and practice
Support line managers to identify resourcing or recruitment needs for example as part of
restructuring

The Candidate
Prior experience of working in employee relations or a generalist HR role
Excellent generalist/operational HR experience at HR adviser, HR People Partner level or equivalent.
Proven practical experience in managing complex ER cases including absence, disciplinary, grievances and appeals.
Experience in handling TUPE and redundancies.
Proven experience of proactively partnering with managers to influence, coach and improve operational service delivery and build management capability
Experience of providing support and guidance to managers across a range of HR policies and procedures.
Exposure to the principles involved in managing or advising on HR employee relations casework.
Grad CIPD or working towards with a commitment to continuous professional development. A level or equivalent (E)
Working knowledge of key employment legislation and best practice. / Awareness of latest developments within employment legislation
Excellent skill and use of HR Systems
Clear understanding of HR practices and policies, their formation and purpose.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Summary:

Our client is the leading international professional membership body dedicated to patient safety in aesthetic plastic surgery and the provision Aesthetic Education Worldwide ®. They do this by promoting and providing the highest quality education and training, providing lifelong learning, and developing opportunities for knowledge exchange.  They currently serve a growing membership of more-than 4,500 Board certified plastic surgeon members in 110 countries.

They now have an exciting opportunity for an experienced Membership Manager to join their team.  You will play an instrumental role in supporting and developing the services to their international community of plastic surgeons and in furthering their mission to improve and provide education in aesthetic plastic surgery for the benefit and safety of patients.

This is an exciting time to join this organisation as they transition the organisation from its office in New Hampshire USA to a more global virtual office and staff structure. They have just established their UK entity to employ staff to work with their newly appointed Executive Director in London. 

The post provides an excellent opportunity for an experienced member services professional to develop their career within a growing organisation.  You will be working within a small but dedicated team to support their established international Society through its next stage of development.

The role will be home based in the first instance, but candidates will need to be willing to travel to and work from London as required, as well as to travel internationally, once current travel restrictions are lifted.
 

The duties of this role include, but are not limited to:

• Ensure the highest quality standards in all member communications and activities.
• Support the Executive Director and ISAPS staff team to deliver the Board’s strategic objectives for membership.
• Act as the first port of call for all member enquiries, including technical queries, and respond on a timely basis
• Facilitate and support new member applications, the applications review process, approvals, upgrades and membership renewals, on a timely basis.
• Maintain member records accurately and in line with GDPR
• Continuously and proactively strive to improve the systems, processes, and user journey for our members
• Liaise with our CRM system supplier (X-cd) on all areas of systems maintenance, testing and development
• Liaise with ISAPS National Secretaries and report to the Membership Committee Chair as required to facilitate member approvals and service improvements
• Communicate member updates, benefits and activities and liaise with other departments and external suppliers as necessary to do so.
• Promote membership and additional upgrade opportunities at meetings and events
• Support the set up and delivery of ISAPS core member services in events and education
• Update the membership areas of ISAPS website and ensure they remain current
• Produce reports for the Executive Director, Membership Committee Chair and Board as required
• Collaborate and communicate proactively with our small team to inform and update on all issues relating to our member services
• Travel to London for meetings and to represent the organisation and promote its membership offering at international events when needed
• Additional duties as may arise from time to time.

What we would like from you:

• Educated to degree level, with demonstrable experience in customer relationship management
• Previous experience within a membership organisation
• A strong customer focus with the highest quality outputs
• Exceptional organisational skills and self-motivation
• Ability to work to high standards with a broad and variable workload
• Ability to work to your own initiative and within a small team
• Proven ability to develop customer relationship management systems and processes
• A meticulous approach with proven ability to analyse and evaluate needs promptly and efficiently and a keen eye for detail
• Proactive, adaptable, diplomatic, solutions focused and culturally aware
• The ability to embrace and enjoy evaluating, improving and developing new systems and processes
• Good working knowledge of electronic communications
• Comfortable in managing your own workload with a proven ability to meet deadlines
• Ability to work from home and travel to London for meetings
• Willingness to be available for out of hours meetings due to the international nature of the business
• Working with medical professionals, familiarity with applications review processes, and additional language fluencies would all be an advantage albeit not essential in this role.

This is a full-time role working 37.5 hours Monday to Friday.  The role is appointed on a temporary basis in the first instance to allow for effective handover of the role whilst the organisation is still in transition.  The role will be available as a permanent position once the transition is complete.

If you are interested in applying, please apply with your CV and covering letter, giving an indication of your current remuneration and explaining your suitability of the role.

The initial closing date will be the 2nd October 2020 with the possibility of extension; however, since the position is immediately available, the organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received. If you do not hear from us within 14 days of our closing date, you may assume that your application has not been successful on this occasion.

HR Specialist
Chelmsford, Norwich and Bedford
3 months

Eden Brown is working in partnership with a Medical based organisation to recruit for 3 Senior HR Advisor based in Chelmsford, Norwich and Bedford.

This is an excellent opportunity for a HR Specialist to embark onto the organisation and join a successful team and be responsible for providing professional HR advice and support on HR issues to line managers and other individuals.

Key responsibilities:
* To pro-actively manage sickness absence in line with the organisations Policy
* To advise managers on issues of employment legislation.
* If an when required to take part in all aspects of the recruitment, vetting and selection process on agreed recruitment campaigns.
* To assist with the responsibilities for the organisational development
* To maintain available systems for consultants and negotiate arrangements with representatives.

Candidate requirements:
* CIPD or equivalent level of experience.
* Excellent communication and interpersonal skills
* Ability and resilience to work under pressure

If you feel that you meet the above criteria, please apply now.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Finance & Administration Manager

Hours: 3 days/week (24 hours) ideally spread over 4 or 5 days
Contract: 1 year with the possibility of extension
Annual Leave: 4 weeks pro rata + statutory holidays
Location: Stonebridge, London Borough of Brent

Sufra NW London is a Community Food and Advice Hub that provides a lifeline to people in crisis – including families living in extreme poverty and people who are vulnerable, homeless or socially isolated. We provide them with the food and support they need to survive, empower them to learn new skills and improve their wellbeing, and help them to find work and become financially stable.

Role Description

We are recruiting a Finance and Administration Manager to help scale-up the charity’s financial and administrative infrastructure in line with the growth and development we have experienced in recent years. The postholder will work closely with the Director and the Senior Finance Advisor to prepare and manage budgets, monitor income/spending and prepare management accounts for the Board of Trustees. Among other responsibilities, they will line manage the Administrative Officer and oversee the charity’s digital infrastructure and HR systems.  

We are seeking someone with at least 3 years’ charity finance experience who can take responsibility for ensuring financial procedures are maintained in line with the charity’s policies and can identify/make improvements to systems and processes, as necessary. This is a hands-on role in a grassroots charity where you will be working closely with the existing part-time Senior Finance Advisor (who works remotely) and members of the Management Team to re-shape how we manage all aspects of our financial administration.

The candidate will be a confident communicator and an organised self-starter. You will have experience managing staff and be capable of prioritising urgent tasks and working under pressure. The ideal candidate would be interested in taking on additional finance responsibilities as the charity continues to grow in the years ahead. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has an adaptable and flexible attitude. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and help the charity transform the lives of beneficiaries.

Flexible working hours/days are available to fit around childcare or other needs, including some home working.