Hub assistant jobs in Bristol
How's your job search on our site?
About NEON
NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change.
Context
NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.
As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team.
Who we’re looking for
We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish
We’d love someone who has experience working closely in or within people and operations teams in small- medium sized organisations, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.
This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our People and Ops Manager and Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.
They’ll need to be able to hit the ground running and pick up discrete pieces of work that are in need of a light-touch review and update, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.
Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.
Key deliverables
By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:
IT and systems
The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations.
Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.
Data protection
The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.
Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.
Event processes
The freelancer will assess our current event-related practices (online and in-person).
Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.
Health and safety
A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.
Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.
AI policy and guidance
The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.
Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.
NEON Handbook
A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.
The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.
A key part of this work will be ensuring that all improvements are properly embedded within the People & Ops Hub. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.
Timescales and fee schedule
The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.
Call out information required
Interested freelancers are asked to provide the following information in response to this call out:
-
Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)
-
A statement not exceeding 800 words on your proposed approach to the deliverables, including:
-
Your technical and subject matter expertise
-
Your personal style and approach to working with others
-
How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables
-
-
Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)
-
A clear commitment to undertake the work within the timeframe set out above
-
Two testimonials from suitable clients or professional partners
The deadline for submissions is Sunday 28th June 11.59pm
Please find email address for submission of applications on our website.
We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.
For any further information or clarification prior to submission, contact us at our website.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC’s purpose is to prevent cruelty to children across the UK and Channel Islands. The Policy and Social Change (PSC) and Strategy and Transformation (S&T) Directorates exist to help shape the world around us – and what the NSPCC does – so it reflects our evidence and learning about what works to ensure babies, children and young people are safe from abuse.
The Directorates are responsible for:
-influencing public policies, laws and social change through research, policy and campaigning; and
-leading the development of our organisational strategy, developing innovative services and managing our knowledge and information.
Job purpose
The Executive Assistant provides proactive, high‑quality administrative and organisational support to the Directors of Policy and Social Change and Strategy and Transformation.. The role exists to:
·Provide effective support to Directors, ensuring the Directorates work at their best.
·Deliver high-quality customer care to both internal and external stakeholders.
·Develop, manage, and review administrative and information systems to keep processes smooth and reliable.
·Work with colleagues to solve challenges and improve systems and processes.
By enabling effective leadership and upholding NSPCC values and safeguarding standards, the postholder plays a key role in supporting the Directorates’ work to keep children safe from abuse and neglect.
Key relationships - Internal
•Reports to the Director of Policy and Social Change as well as the Director of Strategy and Transformation, works closely with their respective Senior Management Team and attends SMT meetings.
•Builds and maintains working relationships with the other Executive Assistants, administrative and support staff, and all Directorates staff to enable the provision of high-quality administrative support and information.
Key relationships - External
•Maintains and builds relationship with NSPCC stakeholders, such as professional partners of the directorates, suppliers and other service providers.
Main duties and responsibilities
•To provide administrative support to the Director of Policy and Social Change and the Director of Strategy and Transformation, including but not limited to, diary management, travel bookings, meetings support and forward planning.
•To assist with the Directors’ cost centres and financial responsibilities (including raising purchase orders, handling supplier processes and contract set up), and holder of the Directorates’ purchasing card.
•To ensure information and material about the Directorates on internal communication channels are clear and up to date (including on Directorate Teams’ channels, on The Green and the Volunteer Hub).
•To be a source of expertise and support to the Directors on recruitment and onboarding of new colleagues.
•To organise regular Senior Management Teams and Directorate-wide meetings for each Director as required – including being responsible for agendas, notes and action logs.
•To be an accessible and approachable member of the two Directorates, proactively sharing information when necessary and developing an excellent knowledge of NSPCC processes and procedures.
•To coordinate and support projects relevant to the Directorates’ work, including projects on child sexual abuse, child safety online, strategy reviews and NSPCC Learning Services.
•To co-organise and facilitate internal lunch and learn sessions for colleagues across the Directorates.
•To act as a trusted member of the Executive Assistants forum.
Responsibilities for all Staff within Policy and Social Change and Strategy and Transformation
There are a set of responsibilities for all staff within each directorate.
·To comply with all relevant NSPCC safeguarding policies
·A commitment to applying NSPCC Values and Behaviours to all aspects of work
·To maintain an awareness of own and other’s health and safety and comply with NSPCC’s Health and Safety procedures
·A sound understanding of and commitment to equality, diversity, and inclusion.
·To comply with NSPCC Diversity and Equality policies and practices and work in a manner which facilitates inclusion.
·To maintain and develop competence in the use of IT systems.
·To manage confidential and/or sensitive information in accordance with NSPCC policies and Data Protection and GDPR regulations
A commitment to safeguard and promote the welfare of children and young people
Person specification
1.Excellent interpersonal and communication skills to deal professionally with a range of internal and external stakeholders and colleagues.
2.Excellent written communication skills and the ability to understand, interpret and present complex information in a clear and accurate way for a range of audiences.
3.Exceptional organisational skills with the ability to balance multiple demands and prioritise, anticipate needs and forward plan accordingly.
4.Demonstrable experience of running meetings (both virtual and in person), including arranging, facilitating, minuting, organising action logs and necessary follow ups.
5.Strong problem-solving skills including the ability to think quickly under pressure to resolve unexpected issues alongside ability to research, analyse and present effective solutions to operational challenges.
6.Discretion and the ability to deal with confidential information sensitively and appropriately.
7.In depth experience of using Microsoft software packages (including Teams, Word, Outlook and Excel)
8.Demonstrable commitment to the NSPCC’s mission to prevent cruelty and stop child abuse and neglect.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
•Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
•Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
•We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
•As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Recruitment Coordinator
We are seeking an organised, proactive and customer-focused Recruitment Coordinator to join the People Services Team.
This role is home-based but there will be a requirement to attend in person team meetings and training on a regular basis within the Preston Area.
Position: 6704 Recruitment Coordinator
Location: Remote (with regular meetings in the Preston area)
Hours: Full time, 37.5 hours per week, Monday - Friday
Contract: Permanent
Salary: £30,645.00 per annum
Closing Date: 07/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As a Recruitment Coordinator, you will play a key role in delivering a safe, efficient and compliant recruitment service across the charity. Working closely with the Recruitment Lead and Recruitment Administrator, you will coordinate recruitment activity, support safer recruitment checks, act as a key contact for the ATS and contribute to continuous improvement across recruitment processes.
Key tasks include:
- Manage recruitment activity from advert to onboarding, ensuring compliance with employment legislation, safer recruitment and EDI requirements.
- Carry out checks on job adverts and recruitment documentation, ensuring accuracy and consistency.
- Act as a key contact for the Applicant Tracking System (ATS), supporting hiring managers through the recruitment process.
- Complete pre employment checks, including referencing, Right to Work and DBS checks.
- Monitor recruitment activity, respond to queries and support continuous improvement across recruitment processes.
About You
Ideally, you will hold a CIPD level 3 qualification and have an understanding of EDI requirements and the impact on recruitment practices. Experience using an Applicant Tracking System and other HR systems along with creating job adverts and working with job boards/advertising platforms is also beneficial.
You will need:
- Knowledge of employment legislation relating to recruitment processes
- To be able to interpret policies and procedures and apply them effectively in practice
- Experience of recruitment processes and onboarding candidates
- An understanding of Safer Recruitment requirements
- Good IT skills, able to work with, understand and coach others to use a variety of systems
- Strong communication skills both verbally and written
- To be pro-active and solutions focused, able to work without direct supervision
- Strong organisational skills, able to manage competing demands
- The ability to build relationships and work with both internal and external stakeholders
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Recruitment Assistant, Recruitment Administrator, Recruitment Admin, Recruitment Support, Recruitment Officer, HR Assistant, Personnel Assistant, People Assistant.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP