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Context and Background
The NSPCC’s purpose is to prevent cruelty to children across the UK and Channel Islands. The Policy and Social Change (PSC) and Strategy and Transformation (S&T) Directorates exist to help shape the world around us – and what the NSPCC does – so it reflects our evidence and learning about what works to ensure babies, children and young people are safe from abuse.
The Directorates are responsible for:
-influencing public policies, laws and social change through research, policy and campaigning; and
-leading the development of our organisational strategy, developing innovative services and managing our knowledge and information.
Job purpose
The Executive Assistant provides proactive, high‑quality administrative and organisational support to the Directors of Policy and Social Change and Strategy and Transformation.. The role exists to:
·Provide effective support to Directors, ensuring the Directorates work at their best.
·Deliver high-quality customer care to both internal and external stakeholders.
·Develop, manage, and review administrative and information systems to keep processes smooth and reliable.
·Work with colleagues to solve challenges and improve systems and processes.
By enabling effective leadership and upholding NSPCC values and safeguarding standards, the postholder plays a key role in supporting the Directorates’ work to keep children safe from abuse and neglect.
Key relationships - Internal
•Reports to the Director of Policy and Social Change as well as the Director of Strategy and Transformation, works closely with their respective Senior Management Team and attends SMT meetings.
•Builds and maintains working relationships with the other Executive Assistants, administrative and support staff, and all Directorates staff to enable the provision of high-quality administrative support and information.
Key relationships - External
•Maintains and builds relationship with NSPCC stakeholders, such as professional partners of the directorates, suppliers and other service providers.
Main duties and responsibilities
•To provide administrative support to the Director of Policy and Social Change and the Director of Strategy and Transformation, including but not limited to, diary management, travel bookings, meetings support and forward planning.
•To assist with the Directors’ cost centres and financial responsibilities (including raising purchase orders, handling supplier processes and contract set up), and holder of the Directorates’ purchasing card.
•To ensure information and material about the Directorates on internal communication channels are clear and up to date (including on Directorate Teams’ channels, on The Green and the Volunteer Hub).
•To be a source of expertise and support to the Directors on recruitment and onboarding of new colleagues.
•To organise regular Senior Management Teams and Directorate-wide meetings for each Director as required – including being responsible for agendas, notes and action logs.
•To be an accessible and approachable member of the two Directorates, proactively sharing information when necessary and developing an excellent knowledge of NSPCC processes and procedures.
•To coordinate and support projects relevant to the Directorates’ work, including projects on child sexual abuse, child safety online, strategy reviews and NSPCC Learning Services.
•To co-organise and facilitate internal lunch and learn sessions for colleagues across the Directorates.
•To act as a trusted member of the Executive Assistants forum.
Responsibilities for all Staff within Policy and Social Change and Strategy and Transformation
There are a set of responsibilities for all staff within each directorate.
·To comply with all relevant NSPCC safeguarding policies
·A commitment to applying NSPCC Values and Behaviours to all aspects of work
·To maintain an awareness of own and other’s health and safety and comply with NSPCC’s Health and Safety procedures
·A sound understanding of and commitment to equality, diversity, and inclusion.
·To comply with NSPCC Diversity and Equality policies and practices and work in a manner which facilitates inclusion.
·To maintain and develop competence in the use of IT systems.
·To manage confidential and/or sensitive information in accordance with NSPCC policies and Data Protection and GDPR regulations
A commitment to safeguard and promote the welfare of children and young people
Person specification
1.Excellent interpersonal and communication skills to deal professionally with a range of internal and external stakeholders and colleagues.
2.Excellent written communication skills and the ability to understand, interpret and present complex information in a clear and accurate way for a range of audiences.
3.Exceptional organisational skills with the ability to balance multiple demands and prioritise, anticipate needs and forward plan accordingly.
4.Demonstrable experience of running meetings (both virtual and in person), including arranging, facilitating, minuting, organising action logs and necessary follow ups.
5.Strong problem-solving skills including the ability to think quickly under pressure to resolve unexpected issues alongside ability to research, analyse and present effective solutions to operational challenges.
6.Discretion and the ability to deal with confidential information sensitively and appropriately.
7.In depth experience of using Microsoft software packages (including Teams, Word, Outlook and Excel)
8.Demonstrable commitment to the NSPCC’s mission to prevent cruelty and stop child abuse and neglect.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
•Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
•Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
•We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
•As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
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Recruitment Coordinator
We are seeking an organised, proactive and customer-focused Recruitment Coordinator to join the People Services Team.
This role is home-based but there will be a requirement to attend in person team meetings and training on a regular basis within the Preston Area.
Position: 6704 Recruitment Coordinator
Location: Remote (with regular meetings in the Preston area)
Hours: Full time, 37.5 hours per week, Monday - Friday
Contract: Permanent
Salary: £30,645.00 per annum
Closing Date: 07/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As a Recruitment Coordinator, you will play a key role in delivering a safe, efficient and compliant recruitment service across the charity. Working closely with the Recruitment Lead and Recruitment Administrator, you will coordinate recruitment activity, support safer recruitment checks, act as a key contact for the ATS and contribute to continuous improvement across recruitment processes.
Key tasks include:
- Manage recruitment activity from advert to onboarding, ensuring compliance with employment legislation, safer recruitment and EDI requirements.
- Carry out checks on job adverts and recruitment documentation, ensuring accuracy and consistency.
- Act as a key contact for the Applicant Tracking System (ATS), supporting hiring managers through the recruitment process.
- Complete pre employment checks, including referencing, Right to Work and DBS checks.
- Monitor recruitment activity, respond to queries and support continuous improvement across recruitment processes.
About You
Ideally, you will hold a CIPD level 3 qualification and have an understanding of EDI requirements and the impact on recruitment practices. Experience using an Applicant Tracking System and other HR systems along with creating job adverts and working with job boards/advertising platforms is also beneficial.
You will need:
- Knowledge of employment legislation relating to recruitment processes
- To be able to interpret policies and procedures and apply them effectively in practice
- Experience of recruitment processes and onboarding candidates
- An understanding of Safer Recruitment requirements
- Good IT skills, able to work with, understand and coach others to use a variety of systems
- Strong communication skills both verbally and written
- To be pro-active and solutions focused, able to work without direct supervision
- Strong organisational skills, able to manage competing demands
- The ability to build relationships and work with both internal and external stakeholders
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Recruitment Assistant, Recruitment Administrator, Recruitment Admin, Recruitment Support, Recruitment Officer, HR Assistant, Personnel Assistant, People Assistant.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
