Human resources operations manager jobs

We are seeking a highly capable Infrastructure Engineer to join us at the Royal College of Radiologists (RCR). 

At The Royal College of Radiologists, we strive to support our members and improve patient care through education, research, and collaboration. Our IT department plays a crucial role in maintaining the technology systems that enable us to achieve our mission.

As an Infrastructure Engineer, you will be at the centre of our technology operations joining our high-performing IT team. Working closely with the Infrastructure & Security Manager you will be pivotal in designing, implementing, and maintaining the College's IT infrastructure. Your responsibilities will include managing network systems, servers, storage devices, and other related hardware, software, and cloud platforms.  Furthermore, you will serve as an escalation point for the ServiceDesk team and support the Infrastructure and Security Manager in implementing and managing security protocols to protect company data and systems from potential threats.

In addition, you'll provide vital support for examination systems, ensuring all IT equipment and software are set up and functioning perfectly. Your general IT support will be invaluable as you resolve user IT problems, assist in delivering technology projects, and collaborate with third-party service providers to keep our systems running smoothly.

This role is perfect for someone who thrives in a fast-paced environment, enjoys tackling complex challenges, and is passionate about maintaining a secure and efficient technology infrastructure.

What you’ll do:

• Infrastructure Management: Support the design, implementation, and operation of technology systems, including cloud services, hosting, on-premises network, and server infrastructure.
• System Stability: Ensure the stability and performance of our technology infrastructure while minimizing downtime and disruption.
• Technical Support: Diagnose and resolve hardware, software, and system issues, and respond to escalations via the IT Service Desk.
• Cyber Security: Assist in monitoring network and system activity, investigating security incidents, and implementing security measures.
• Examinations Support: Provide technical support for examination systems and equipment setup.
• General IT Support: Resolve user IT problems, assist in delivering technology projects, and support third-party service providers.

What you’ll need:

• CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Fundamentals, or equivalent experience.
• Advanced knowledge of Microsoft 365 applications, Windows Server, Intune, and network infrastructure devices.
• Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
• Strong critical thinking skills and the ability to identify workarounds and solutions.
• Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Responsible for: Helplines Advisors and service

Salary: Point 36-39 £38,349.28 - £41,585.25 (a London Allowance of £3,299.00 will be applied to employees who live in London

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.  Please note that there are two full time positions avaialble for this role.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above

About the role:

Respect is seeking two Helplines Team Leaders. You will be the main point of contact for the team of Advisors and provide line management support along with other focused meetings that guide their work with service users.

You will manage concerns raised by Advisors and make decisions on safety actions, and deal with complaints. You will oversee the implementation of a rota system that maximises resource capacity at peak call times to meet high demands. Work collaboratively with partner agencies that deliver programmes of support for both male victims and perpetrators, and set up signposting and referral processes that supports our work.

About you:

• At least two years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children 
• An understanding of the root causes of domestic abuse, both individually and societal, and its effects on victims, in particular male victims 
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• Ability to lead a team using motivational strategies that inspire and create a positive working atmosphere
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, and submit to our Operations Department in word doc. format only, please. 

For an informal discussion about the role, please contact our HR Team directly.

Closing date: 9th June 2025, 17:00

Interviews to take place: 25th June 2025. These will be held in-person at the VAI address above
 

We are looking for a capable and creative Content Coordinator to join our Marketing and Digital team. This is a crucial role, working across our digital channels to deliver ongoing communications and create content. You will be comfortable writing for different channels, formats and audiences, able to adapt your approach according to what’s needed. As a team, we cover a wide range of activities, and every day is different. You could be going from working on video editing one moment, to building an automated email campaign or preparing content for Instagram the next. 

The Content Coordinator manages operational and administrative activity for the content team, ensuring that things run smoothly. You will have responsibility for our content calendar, managing the shared inbox and coordinating requests from staff. You will work closely with all Marketing and Digital team members, as well as with colleagues from across the RCR, helping to deliver effective and engaging communications. 

What you’ll do

• Manage the day to day operations of our email platform, helping to develop new opportunities, build workflows and analyse engagements.
• Help to develop and deliver compelling content for our social media channels.
• Optimise and improve website content, ensuring consideration of SEO and UX.
• Edit and deliver video content for our channels, alongside other digital assets.
• Provide critical operational support for our channels, content planning and the wider team. 
• Work with colleagues across the organisation in building high quality, engaging content for audiences, using insight to drive decision making.

What you’ll need

• An interest in creating digital content that inspires, motivates and engages our audiences. 
• Excellent communication and copywriting skills, with an understanding of how to adapt your approach to suit different audiences. 
• Experience in using bulk email platforms and content management systems
• Experience in writing and creating content for social media and websites
• An interest in using audience insight to inform communications
• Ability to multitask and manage a busy workload

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About us

Baby Lifeline is a highly respected national charity whose mission is to ensure the healthiest and best outcomes possible from pregnancy and birth.

Founded over 40 years ago by Judy Ledger following the personal tragedy of losing three premature babies, we have since purchased many million pounds’ worth of equipment for maternity and neonatal units, produced nationally recognised reports and research projects, staged highly successful annual UK maternity safety conferences, and provided ongoing evidence-based, multi-professional training to reduce avoidable harm and death in maternity. Training is provided through Baby Lifeline Training Ltd. It trains around 4,000 delegates annually and is one of the main providers/developers of training for maternity professionals in the UK.

An exciting opportunity has arisen to join Baby Lifeline as Chief Operating Officer.

This dual role will include operational responsibility for Baby Lifeline and Baby Lifeline Training Ltd. Sharing the same building as the charity, the Training company is a not-for-profit social enterprise which operates under a service level agreement and brand licence issued by the charity.

Reporting to the CEO, the Chief Operating Officer will be responsible for directing and controlling all organisational operations in accordance with the strategy and business plans agreed by the CEO and respective Boards of the Charity and Baby Lifeline Training Ltd to ensure that organisational values and objectives are met.  Baby Lifeline’s mission is to make care safer and better for every pregnant woman, pregnant person and newborn baby in the UK with the aim of ensuring that no family will experience the avoidable loss of their precious baby or mother.

Chief Operating Officer Key Responsibilities

• Ensure that all areas operate efficiently, meet compliance and safety standards, and support the overall purpose of the charity.
• Perform a leading role in driving revenue through developing strong relationships with key stakeholders.
• Represent the charity at external events and meetings where required.
• Financial expertise in setting and managing realistic annual income and expenditure budgets is essential.
• Lead and support management and small staff team.
• Co-ordinate and manage policy, procedure, risk management and wider charity administration.
• Work closely with the CEO and Boards to develop and implement the charity’s strategic vision and values

As Chief Operating Officer, you will have:

• A business degree/MBA or equivalent qualification is desirable.
• Extensive experience in a senior management role.
• Strong leadership, influencing and communication skills.
• Excellent organisational and problem-solving abilities.
• Negotiation, conflict resolution and relationship-building skills.
• Robust understanding of financial analysis, management principles and practices.
• Thorough understanding of the charity sector.
• Understanding of business functions i.e. HR, IT, finance etc.
• Experience in strategic business planning

 Benefits: 33 days’ holiday including public holidays, pension, enhanced sick pay

Interested? Click 'Apply Now' to access the Application Pack 

Are you ready to lead meaningful change in an organisation that puts young people at the heart of everything it does?  As our Change and Transformation Lead, you’ll play a pivotal role in shaping how technology supports our mission—driving improvements that make our systems more effective, user-friendly, and impactful. This is your chance to work across a wide portfolio—from HR to fundraising systems—defining a transformation roadmap that enables real operational efficiency, supports our people, and maximises value for money, all while maintaining the highest standards of data security and integrity.

This is more than just a technology leadership role—it’s an opportunity to make a lasting difference. You’ll help guide major projects like a £900k CRM replacement, work with passionate teams who care deeply about our mission, and ensure our systems empower us to reach more young people with the support they deserve.

If you're a strategic thinker with strong programme management and people leadership skills, and want your work to have genuine social impact, we’d love to hear from you. Even if you don’t tick every box, we encourage you to apply—your potential matters just as much as your experience.

Outreach teams work as the hands and feet of Causeway traveling out into the community and supporting service users. Outreach coordinators are organized and caring. They assist by supporting current advocates with their cases, offering guidance and instruction on safeguarding and complex cases. They will complete administrative duties in line with The Salvation Army Modern Slavery Contract, ensuring KPIs are met across the department. In addition to this they help to train and induct new advocates into the organisation.

Responsibilities:

Oversight of Staff:

• Management of advocates in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests

• Line Management of Operations and Assurance Officer

• Leading team meetings

• Taking responsibility for training new starters and the ongoing training and coaching for the team and ensuring staff attendance at Mandatory training

• Assisting with month end reporting

• Monitoring Staff wellbeing and workload

• Be the first point of contact for your team

Oversight of Casework:

• Being the first point of contact for advocates queries including but not limited to; safeguarding incidents, issues and complex cases.

• Ensuring quality and consistency in advocates is upheld through quality checking and managing referral and exit checklists.

• Effectively managing risk across your team through supporting them with risk assessments and risk management.

• Being a point of contact for service user complaints when appropriate.

• Ensuring TSA KPI's and contractual deadlines are met within the relevant timescales.

• Work on a small amount of caseloads when necessary

Other responsibilities:

• Outreach ‘on call’ duties on average 1 week in 4.

• Keyholder for the office on average once per week.

• Complete relevant sections of the OR weekly baseline and OR model where needed along with other administration in line with ensuring internal and external KPIs are met within the department.

• Attending all relevant meetings (with OR Manager, other Coordinators, Sub team Meeting and Causeway Managers and Coordinators across all regions.)

• Assist the Service Manager with specific tasks or change management projects when required

Any other duties that are commensurate with the role

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

As a member of the Joint Leadership Team, the post-holder will contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet the charity’s strategic objectives. Specifically, they will lead projects and programmes to deliver improvements in quality and standards of health services for people affected by Crohn’s and Colitis. In doing so, they will work closely with not only the  Director of Services & Evidence and Heald of Health Services, but also external stakeholders including health and social care organisations, academics, researchers and other charities.  The post-holder will also be actively involved in leading, supporting and developing the Health Services team.

About You

Ideally educated to degree level or equivalent, you will have experience of delivering health service projects and programmes and have come from a health services or medical charity background. You will be adept at developing operational performance metrics, strategies and objectives and have a proven track record in developing strong working relationships with external stakeholders. Whilst not essential, experience of managing and leading a team would be beneficial, as would be an awareness and knowledge of the needs of people affected by Crohn’s and Colitis.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

 We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Join a dynamic, fast-paced and growing social enterprise as the local manager for our new Leeds team - helping us to support young people across the Leeds City Region and the North of England to develop their skills, confidence and connection to purpose. You will play an integral part in Unloc’s mission to develop young people as changemakers; focused on building relationships with local stakeholders, managing the programme facilitation team & delivering programmes directly to young people.

You’ll be joining an organisation that believes every young person can be a changemaker. By developing young people’s skills and confidence, we empower them to shape their lives and the world around them.

Unloc continues to grow its impact; working with schools and colleges across the country. We have established teams, offices and community programmes in both Portsmouth and London - and we’re excited to add Leeds to that mix, as part of our strategic plan to reach 40,000 young people a year by 2027. 

The new local manager in Leeds will lead the charge to grow our presence and impact within local communities in Leeds and beyond. You’ll create powerful connectivity with schools, colleges, businesses, local authorities and public sector partners to help us deliver on our mission.

At the same time, you will walk-the-walk by being part of our front line facilitation team; delivering innovative and exciting programmes with young people across our network of schools, colleges, businesses and community organisations. We deliver a broad range of programmes that develop young people’s skills, confidence and connection to purpose - they come under four key headings; Entrepreneurship, Leadership, Youth Voice, and Careers and Employability.

Unloc programmes for young people are unique. Our facilitators use innovative learning tools, both digital and physical, to create engaging events and experiences that young people will truly remember. They champion young changemakers and celebrate their successes, believing  in the power of young people. You will play a critical role in growing our unique programmes in the Leeds City Region and beyond.

If you are excellent at delivering engaging experiences for young people, building effective teams, creating a network of likeminded stakeholders, and are compelled by our mission to support young people to be changemakers... we want to hear from you!

What We Offer

• A fun, driven and passionate team.

• A fixed term post with a view to extending the contract.

• Technology including a MacBook, iPhone and relevant accessories to make your working life easier.

• Growth: we invest in individuals and are an ambitious organisation.

• The opportunity to work with amazing young people.

• A flexible approach to working life and 39 days holiday, including Bank Holidays, your birthday, and a company shut down period at Christmas.

• Access to PerkBox, an external employee benefits & rewards scheme.

• A workplace pension scheme whereby the employer contributes 3% of total employee earnings, rather than the legal-minimum of 3% of employee earnings above the threshold.

• A comprehensive mental health support scheme for you and your immediate family through Health Assured including the Wisdom app.

• A full year of team-building and CPD opportunities.

All appointments are subject to pre-employment checks returning satisfactory results including an Enhanced DBS Check, a social media check and Right to Work checks. We carry out these checks as an organisation that undertakes ‘regulated activity’ as defined by the Safeguarding Vulnerable Groups (SVG) Act 2006. Please note that such checks will include both spent and unspent convictions. Any candidate with convictions relating to offences against children or other vulnerable people will be deemed as unsuitable to work at Unloc and any job offer will be made on this basis.

The recruitment process is outlined in Unloc’s Safer Recruitment Policy available on our Website. 

Where You’ll Be Delivering Our Mission

Most of the time, you’ll be based from our brand new Unloc Leeds office space in the city centre, or delivering programmes in Schools and Colleges in the Leeds City Region. 

You’ll also be out and about delivering programmes to our partners in other areas across the North of England. Occasionally, you will travel to London or Portsmouth (our HQ) to spend time with other teams. You will likely have more travel in your first three months as part of your induction programme. Of course, any travel costs outside of commuting to/from the Leeds city centre office will be covered, alongside an allowance for meals and accommodation.

Key Responsibilities

Supporting the implementation of the Unloc Leeds Strategy

• Working in partnership with the Senior Team to ensure the delivery of the Unloc Leeds strategy. This includes;

  • Building new relationships with local schools and colleges. 

  • Facilitating free-to-access Changemaker Challenge days for local schools in Leeds. 

  • Delivery of workshops and presentations, attendance at events to to promote Unloc’s programmes and initiatives to schools, colleges and community groups.

Working in partnership and building new stakeholder relationships

• Liaise and act as a primary point of contact for current key stakeholders to promote Unloc’s work. This will include Local Authorities, Education Trusts, Businesses and Community Interest Groups. 

• Implement engagement strategies to build deep and meaningful new relationships with key stakeholders and people - developing advocacy for Unloc and our mission - and garnering insights into their challenges and priorities.

• Represent Unloc in external meetings, conferences and networking opportunities - building relationships that could support our efforts to generate new income.

Organise, plan and facilitate changemaker projects and programmes

• Organise, plan and facilitate bespoke changemaker events (with support from the Operations and Quality teams) for individual businesses, grant giving bodies, schools & colleges. These will span all four of our programme pillars; youth voice, leadership, entrepreneurship, and careers and employability. This generally involves designing agendas, booking speakers, managing event resources, actively leading individual sessions, briefing event support staff, liaising with key points of contact and managing attendance from multiple schools, colleges and partners.

• Examples of our school and college programmes include our 12-week Leadership Academy, Student Union training, Enterprise Days, Skills for Success Days, and public speaking & debating courses. You can read more about these on our website programmes page.

• Examples of recent bespoke business driven programmes include our Burberry/Verizon Women in Tech programme, the Palo Alto Skills for Success project, and Marketors’ Trust Changemaker Days. You can read more about some of these on our website blog.

Managing staff

• To line-manage other members of staff in line with Unloc’s People Management Approach. This includes:

  • Providing wrap around support to individual team members when they require it.

  • Promoting a culture of excellence in programme management and facilitation.

  • Ensuring that facilitators you manage operate in line with Unloc’s policies, procedures and practices whilst instilling Unloc’s core team values.

  • Maintaining a working knowledge of each staff member’s portfolio and current progress on programmes and providing a source of accountability.

  • Holding regular check-in meetings with team members.

  • Carrying out formal progress review meetings with team members every 6 months.

  • Dealing with staff member HR requests and scenarios such as flexible working, holiday requests, sick days, etc.

  • Supporting staff members to make progress against their CPD plans.

  • Providing praise and encouragement to staff members, and formally recognising and sharing excellent practice.

Providing additional support and opportunities for students

• Providing support and additional opportunities for young people you work with where possible, including the promotion of Unloc+ (unloc.online/oppportunities)

To support other Unloc projects

• To aid other Unloc projects as and when required by the team (in consultation between you and your line manager).

Person Specification:

Qualifications

Essential: GCSE Maths and English at grade 9-4 (A*-C) (or equivalent e.g. International Baccaluareate).

Essential: A-Levels at grade A*-C (or equivalent e.g. BTECs or T-Levels). 

Desirable: A Bachelor's Degree in a relevant subject (or equivalent industry/sector experience).

Desirable: A recognised qualification or chartership in management e.g. CMI

Experience and Knowledge

Essential: Previous knowledge, experience and connections across the youth and education sectors across Leeds.

Essential: Previous work with young people (e.g. youth work, education, activity centre).
Essential: Previous experience of managing other staff members.

Desirable: Previous experience of youth engagement and empowerment.

Desirable: Previous experience working in a social enterprise environment.

Abilities and Skills

Essential: High-level writing skills.

Essential: Ability to network and manage partner relationships.

Essential: Ability to prioritise and manage own workload. 

Essential: Ability to manage a budget.

Essential: Ability to work as part of a team and independently.

Desirable: High level of skill when using Google Workspace.

Desirable: Ability to maintain a professional online image on social media platforms, especially LinkedIn and Instagram. This includes promoting Unloc’s work and opportunities for young people.

Other

Essential: Passion for young people!

Essential: Willingness to undertake staff training and development as required.

Essential: Willingness to travel across the North of England and occasionally further afield to London and Portsmouth.

Desirable: Car driver with a clean UK driving licence.

Executive Assistant & Head Office Administrator

Part time Job Share, 3 days per week

£28,000 - £30,000pa (pro-rated to £16,800 to £18,000) + benefits

Leatherhead, Surrey

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

This role will provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. Provide proactive and efficient administrative support at the Head Office. The Senior Leadership Team comprises the Chief Executive, Director of Care Services, Director of Finance and Operations, Director of Fundraising and Engagement and Director of HR & Volunteering. The role is responsible for a wide range of cross-organisational tasks and projects as directed and will be part of a job share arrangement, working 3 days per week. The post holder will live the Rainbow Trust Values and effectively communicate with all stakeholders, over the telephone, online, by email and face to face.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an Executive Assistant to provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. This is a part time job share role, working 3 days per week.

Reporting to the Chief Executive you will be responsible for a wide range of cross-organisational tasks and projects, including leading on general operational issues at Head Office including franking machine, stationery orders, cleaning materials, managing and monitoring switchboard voicemail messages, sign-in sheets, shredding, parking etc. You will act as key point of contact for Trustees and a wide range of external contacts, maintaining a professional, confidential and responsive approach.

Having worked in an administrative support role, you will have exceptional organisational skills and will support the Senior Leadership with their day-to-day activities, including the monitoring the progress of their various projects and organising, as required, internal and external meetings for each SLT member including sector-wide meetings.

What we’re looking for:

A co-operative working style – you’re able to work well with others, communicating clearly and consistently with your job share partner, and you thrive working at a steady pace with a desire and willingness to help others

A confident user of MSOffice and experience of managing multiple diaries and priorities – you’re efficient and organised, produce high quality accurate work, are able to carry out instructions carefully and respond promptly to enquires.

Strong verbal and written communication skills and a team-oriented focus

Patient and consistent – you have better-than-average attention to detail and accuracy, even with repetitive work, and make cautious decisions within clear guidelines

Applications will be particularly welcome from those who have volunteered or worked in a charity, are educated to A level or equivalent and have previously worked in a busy administrative office, in a role that provides support to multiple people.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Company car for front line care posts

· Time off in lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

· A recommend a friend recruitment referral bonus scheme

If you’d like to find out more about working with us, please click here. More information can also be found in our Candidate Pack.

How to apply:

To apply, please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Closing date: 25 May 2025

Please disclose in your cover letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we encourage applications from all backgrounds. Registered Charity No: 1070532

As Store Manager (known internally as General Store Manager) of Scope's Andover store you will have autonomy to run the store using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! Every day there will be a different challenge that you will find extremely rewarding. 

The role

Permanent - 35 hours per week 

Location - Scope's Andover shop, SP10 1RL

As General Store Manager you will:

• Oversee all aspects of stock collection, preparation and display and look at ways to build stock donations. 
• Ensure accurate cash handling, banking and financial reporting.
• Recruit, manage, and develop staff and volunteers within Scope’s HR and operational policies and procedures and foster an inclusive team working environment.
• Deliver exceptional customer service and engage with the local community to strengthen ties. 
• Review and implement all relevant Health and safety policies to ensure compliance.

For more information about the role’s responsibilities, and the skills and experience required please use the link to job description above. 

About You:

To be successful in this role you will:

• Have previous fashion and homeware experience and ideally previous experience of managing a large store footage.
• Be personable and have excellent customer service skills.
• You will be commercial and have a can-do attitude 
• Have the ability to work collaboratively.
• Have excellent accuracy and attention to detail.
• Be proficient in the use of Microsoft Office.
• Be numerate and ensure accurate cash handling, banking, and financial reporting.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people. 

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Our shops are located across England and Wales and each shop has its own character and personality. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience and we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email our recruitment team. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.  

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to the Scope website via the link. 

How to apply

Click the apply button to create an account and complete your application form.

We welcome all applications by 11:59pm GMT on Tuesday 27 May 2025

We are a young charity with a lot of potential to make a difference in the lives of women impacted by sexual exploitation. Following a number of years of growth and consolidation of our services, we now have a vacancy for a new Chief Executive Officer to lead our team of 7 and take what we have built to date at Yada and lead us into our next stage of sustainable growth and impact.

We have just agreed our new strategic aims for the next three years and are now looking for someone with the right skills and experience to lead the charity at this exciting time in our journey. 

The charity has grown to a point where we are now  looking to recruit two positions to cover all aspects of managing the Charity. The CEO will provide the overarching leadership, but there will be another management role yet to be decided. This is because we are waiting to hear from you, if you feel you have the leadership qualities and experience to take Yada through its next phase. This is an amazing opportunity to shape the CEO role around your skill set, experience and capacity, and to determine the shape of its senior management team.

We are therefore looking for an experienced leader who will inspire and influence, and drive the vision to raise our profile and impact across the Violence Against Women and Girls sector and beyond.

The Yada CEO is responsible for ensuring that the overall vision and mission of the charity is adhered to as well as the overall strategic direction and management of the charity.

Line Manager: Yada Chair of Trustees

Hours/Days: Flexible (21-35 hours per week)

Salary: £34,434.40 pro rata

Start date: September 2025

Contract: One year fixed term, to be extended, subject to funding

Location: Yada Offices, West Worthing/Chichester

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Yada is a Christian charity founded upon Christian principles and there is a genuine occupational requirement that the CEO be a Christian. 

Current responsibilities for managing the charity include the following: 

(please note there is flexibility to change these depending on the skills and experience of the successful applicant)

Yada Management/HR

• Ensuring compliance with Yada Vision & Mission

• Line Management of Senior staff

• To manage and host monthly team meetings

• Attend quarterly Trustee meetings and present updates

• To be point of contact for Trustees

• Oversee evaluation of Yada projects for Trustees 

• Preparation of Trustees Annual Report - draft and publication

• Manage Charity Commission relationship

• Responsible for compliance with legal requirements of charity including Data Protection, GDPR, Equality, DBS, Health & Safety

Yada Development/Strategy

• To lead and develop organisational strategy

• Identify new areas of work

• To evaluate pilot projects and create future project plans

• To oversee the long-term vision of Yada

Finance 

• Lead responsibility for all financial decisions and compliance with Charity Commission including financial reports

• Ensuring compliance and smooth management of  all Yada financial activities including budget, payroll, pension, invoices, grant funding, investments, gift aid, Independent examination

• Preparation of monthly/annual accounts

Fundraising

• Lead responsibility for all fundraising decisions including applications for grants, fundraising events, corporate sponsorship.

• Managing and developing relationships with new and existing funders including monitoring and reporting.

Networking

• To represent Yada and give talks at network opportunities

• To oversee network development across local business and community

Operations

• To  review, evaluate and monitor Yada operations

• To ensure Yada’s operations are aligned with the strategic direction of the charity

• To review, manage, update and maintain all  Yada systems and processes

• To manage relationship with collaborators

• To recruit/train/induct staff and volunteers for projects 

• To identify training, research  and development needs within the organisation

Safeguarding

• Act as Safeguarding Lead for the charity

• Oversee Yada’s safeguarding process including reporting to Trustees

Policy

• To oversee Yada’s policies, including regular reviews and ensuring legal compliance.

• To develop and review risk assessments and policies  in response to new projects 

Communications

• To oversee our communications strategy

How to Apply

We welcome informal discussion about the role and responsibilities ahead of making an application. We are looking for the right person to lead the team in this exciting new chapter for Yada. If you have gaps in your expertise, please still consider applying as we will shape the role to the right candidate.

By way of application, please send a CV and cover letter detailing how your experience, faith and motivations would make you a suitable candidate for this role.

All enquiries and applications should be made to Helen Moore.

Harris Hill is recruiting for a Deputy Head of Finance and Payroll Manager – 12 Months Fixed Term (Hybrid)

• Length of contract: 12 Month Fixed Term Contract
• Hybrid working: 2 days a week is required at their offices based in Wandsworth, London
• Hours of work: 37.5 hours per week
• Salary: £57,000 per annum

The purpose of the payroll role is

• The role is to lead on payroll, both ensuring an accurate payroll is delivered each month and being proactive in suggesting improvements and efficiencies.
• Working with the HR operations team, to ensure the monthly payroll is accurate and efficient.
• Manage the monthly payrolls payments, including checking the salaries, deductions, statutory payments and pension contributions.
• Ensure compliance with HMRC regulations and, including RTI submissions, PAYE, NICs, and statutory deductions, while overseeing auto-enrolment processes and liaising with the pension provider(s).
• Be the primary point of contact for payroll queries, resolving issues efficiently, and act as a liaison between the employer and the external payroll bureau.
• To support the Finance Director with the mapping of the payroll system and to provide suggestions to improve efficiency, reduce risks, and strengthen internal controls.

The purpose of the finance role is

• To produce first draft management accounts with associated balance sheet reconciliation and profit and loss data.
• To maintain the cash flow
• Manage two finance staff, acting as a role model, ensuring their development through supervision and appraisal to fulfil their role and to meet the departments Key Performance Indicators.
• To update the forward cashflow
• Prepare year end management account including the balance sheets reconciliation
• As part of the Finance Team, work collaboratively to produce the year end statutory accounts.

At MRS Independent Living, we are committed to creating a society where everyone can live independently and with dignity. Our vision is a society where everyone has control over their lives and can stay independent, active, and connected to the world around them. Our mission is to provide practical help so that people who need support can live safely and well in their homes and communities. 

We achieve this through a range of vital services focusing on home adaptations, decluttering, exercise falls prevention, digital inclusion, reducing isolation, and providing advice and advocacy. Our values are rooted in equity, empathy, and a strengths-based approach. 

About the role

We are seeking an Administration Officer to join our small and friendly team on a part-time basis (15 hours a week) ideally working 5 half-days, Monday to Friday (3 hours each day) but the exact working pattern is negotiable. 

As our Administration Officer, you will play a vital role in the smooth day-to-day operations of our organisation. Reporting to the Director, you will be responsible for a diverse range of administrative tasks, ensuring efficiency and accuracy across our various service areas. 

You'll be a central point of contact and support, working collaboratively to ensure the effective delivery of our services. You'll expertly manage referrals and information, develop positive relationships with referrers, colleagues, and service users, and handle vital office operations. Your organisational skills will also be key in supporting internal team functions, from HR processes to the coordination of meetings and training, and in maintaining efficient resource management.

To thrive in this role, you will bring proven experience in office administration, ideally gained within a fast-paced environment such as a small business, charity, or social enterprise. Success will require you to be highly organised, adept at managing your time and prioritising tasks effectively, all while maintaining a keen eye for detail and accuracy, even when juggling multiple responsibilities across different service areas. 

Strong IT skills, including confidence using Microsoft Office, Google Workspace, and online project management tools, are essential. Beyond your technical abilities, you will be someone who proactively identifies and resolves issues, contributes to improving our ways of working, and supports your colleagues. 

Your approachable and welcoming nature, coupled with excellent communication skills, will enable you to build positive relationships and effectively convey information about our diverse work to service users, referrers, and other stakeholders, all while being a collaborative and adaptable team player.

Position: Senior Business Intelligence Analyst (Digital and Engagement)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project. 

Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.

This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.

This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.

The role will work closely with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.

Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.

This role is responsible for:

• Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
• Working closely with the Digital and Content team to develop data analysis strategies that align with our goals.
• Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
• Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
• Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
• Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.

For this role we’re looking for:

• Experience in data analysis or business intelligence roles,
• Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
• Experience in advanced analytics techniques to optimise engagement and marketing strategies.
• Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
• Knowledge of data governance and privacy regulations (e.g., GDPR).

Closing date for applications: 9am on Monday 2 June 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.