Impact and insights manager jobs in London, greater london

Are you a finance professional with hands‑on Unit4 ERPx experience and a passion for improving dog welfare?
We’re looking for a proactive and skilled Finance Systems Manager to lead the development and optimisation of our accounting system as part of our ongoing digital transformation programme.

What does this role do?
As Finance Systems Manager, you will:

• lead the development, enhancement, and administration of Unit4 ERPx, acting as the system’s SUPER‑user, subject matter expert and technology advocate.
• collaborate with internal stakeholders to ensure seamless integration between Unit4 ERPx and other organisational systems, building strong relationships across the charity to ensure the system meets operational needs.
• maintain an effective partnership with Unit4, ensuring issues are identified and resolved quickly and efficiently.
• drive continuous improvement, identifying opportunities to maximise system functionality—including developing and refining reports and dashboards.
• line manage and support the Finance Systems Analyst, helping them grow their skills and capability.

Interviews for this role are provisionally scheduled for week commencing 23rd March 2026, and will take place on Teams.

Could this be you?
To succeed in this role, you will need extensive, hands-on experience with Unit4 ERPx (or Unit4 ERP CR/7 in an API/EK context), with a strong understanding of its capabilities, limitations, risks, and opportunities. Excellent communication and relationship‑building skills are key, enabling you to work confidently with colleagues at all levels and with external partners, as well as strong analytical ability and a deep understanding of financial accounting processes and system administration. A patient, calm, and persistent approach, especially when analysing and resolving complex issues is fundamental. Above all, you'll need a genuine commitment to the aims and values of Dogs Trust and a passion for making a positive impact.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Network and Learning Manager – Age-friendly Communities

· Permanent

· Salary £48,756 per annum (pro-rata salary £39,004) 

· Part-time, 4 days a week (0.8 FTE)

· Flexible working options will be supported

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

The UK Network of Age-friendly Communities has grown significantly over the past five years. Part of a global movement of Age-friendly Cities and Communities, affiliated to the World Health Organisation, our goal is to support this growing network, ensuring it remains a positive and thriving community of practice, and a place for good ideas to spread fast. 

With line management responsibility for a Learning Officer, the postholder will plan and implement a programme of activity to inspire, connect, and support network members using a range of engaging and creative methods including:

· Identifying, documenting, and sharing the work of Network members

· Developing or commissioning online and offline resources such as training, webinars, toolkits, etc

· Facilitating connections, information flow and exchange between members

· Providing direct guidance and support to new and existing members to make progress.

This is a hands-on role involving scoping, commissioning, managing and delivering training, events, resources, and other learning activities for the UK Network as well as building and managing relationships with the growing number local authorities and voluntary sector organisations across the UK who are members of the UK network.

About you

The successful candidate will be experienced in and passionate about building networks and communities of practice in which people can learn and feel connected to others working towards the same goals.  You’ll be highly organised. able to create and effectively project manage a wide range of events and workshops, alongside other content to support learning.

Flexible and collaborative, you are able to build effective relationships with a wide range of people.  Someone who can enjoy being part of a team which is supporting a growing, and highly regarded network on an issue of national and global importance.

An understanding of the local policy context around ageing and older people is desirable, but not essential.  However, an understanding of how change happens ‘on the ground’, and how learning and networks can support this is key. 

You will also be passionate about equity and tackling the inequalities that prevent people from having a great later life.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

To Apply

To apply please follow the link to our online application portal and complete an application form and Equality and Diversity Monitoring form.

Please address in your supporting statement how you meet the person specification (found in the Job Description) for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.

Failure to do so will result in your application being automatically rejected.

The closing date for this role is 9am 16th March 2026, with in- person interviews to take place 25th/26th March.

Join the Fire Fighters Charity as our Volunteering Manager and lead the development of a dynamic, inclusive volunteering programme that supports the wellbeing of the UK’s fire services community.

You’ll shape and deliver our national volunteering strategy, design an exceptional volunteer journey, build strong relationships, and ensure volunteers feel supported, valued and inspired. Working across teams, you’ll embed volunteering into our services, champion best practice and use insight to drive continuous improvement.

We’re looking for someone who:

· Has strong experience in volunteer management and volunteer strategy implementation

· Brings strategic thinking with hands‑on delivery

· Builds great relationships and influences at all levels

· Understands safeguarding, data protection and inclusive practice

· Is passionate about creating positive, impactful volunteer experiences

If you want a role with purpose and the chance to make a genuine difference, we’d love to hear from you.

Apply now and help us grow a thriving volunteer community.

Job Title: Impact and Insights Officer     

Reporting To: Impact and Evaluation Manager             

Salary Range: £30,000 - £32,000 

Contract Type: Full time, Permanent               

Location: Hybrid with onsite presence in London or Sheffield             

Working days/hours per week: 35 hours per week, Monday – Friday, 9am – 5pm

Our Vision: A UK where “No good food goes to waste 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry. 

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives. 

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK. 

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Purpose of the Job 

To support the Impact and Insight team with the delivery of a cross-organisational data strategy, supporting wider teams in the effective use and analytics of their data. As an integral member of the team, this role will provide consistent, robust insights and support the delivery of complex projects to ensure evidence-based decision-making across the organisation. The role acts as a bridge between internal technical reporting and qualitative impact evaluation.

Duties & Responsibilities 

• Analyse organisational data and produce clear, high-quality reports to support tactical and strategic decision making
• Support the delivery and implementation of surveys and robust impact measurement frameworks
• Support organisation wide with KPI reporting and highlight performance trends to relevant internal stakeholders
• Build and maintain reporting tools, dashboards and supporting guidance for teams
• Support evaluation activity relating to environmental and social impact, including data collection, analysis and reporting
• Build and maintain Business Intelligence reports (e.g. PowerBI reports), and dashboards, ensuring data accuracy and responding to business reporting needs
• Support the use of and upkeep of centralised reporting outputs, contributing to a reliable organisational “single source of truth”

Are you an experienced and committed Project Manager? Have you worked in programme delivery for young people in schools or youth settings? Can you communicate confidently to a wide audience and range of stakeholders?

We are seeking a full-time Project Manager to support delivery of our new programme, Reading Reboot, funded by the Charlotte Aitken Trust, and to support the SLA to grow its reach and impact. Reading Reboot is being developed to address the reading crisis and restore a love of reading for young people in Year 8, in communities facing the greatest disadvantage. This is an opportunity to lead a flagship national programme with the potential to shape future investment in school libraries, in a supportive, mission-driven team culture within a small but influential charity. 

The Reading Reboot programme will establish librarian-led social book clubs in over 100 under-funded secondary school libraries across the UK and reach more than 6,000 young people directly, alongside librarians, senior leaders and wider school communities. Reading Reboot places school librarians at the heart of delivery, combining new book stock, inspiring author engagement, appealing library spaces, and a robust evaluation to evidence impact and inform future national roll-out.   

The Project Manager will lead on development and delivery, working closely with the CEO, a Project Board and external evaluation team to ensure the programme meets its objectives on time, within budget and to a high quality. They will recruit and coordinate schools and librarians, work with partners and funders, and ensure that learning and impact are captured and shared across the sector. Building strong relationships with all stakeholders, the Project Manager will be the main point of contact for the programme and will support the CEO and Project Board with timely updates, papers and participation in meetings. Successful candidates will have extensive and demonstrable experience of project management in schools or youth settings. Experience of training development and delivery will be an advantage.

The salary for this position is £30,000 per year for 37 hours per week on a one year contract, with potential for extension. Find out more about this role and how to apply by downloading the job application pack.

Application deadline: Thursday 26th March, 5pm

Interviews will take place online the week commencing 7th April 2026.

Applications without a covering letter will not be considered. No agencies please. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

This is your chance to lead the charge on impact! You will build and roll out our Monitoring, Evaluation, and Learning (MEL) framework to capture the real difference we make and share it with everyone from funders to supporters.

You will be the bridge between data and impact, translating insights into compelling stories that demonstrate our outcomes whilst strengthening our programmes, partnerships, and strategic direction.

We need someone who:

• Has humanitarian or not-for-profit sector experience
• Can spot trends, distil key insights, and turn them into actionable intelligence for fundraising and programme strategy
• Is passionate about improving the lives of displaced people worldwide
• Brings sharp analytical skills to optimise how we direct resources where they're needed most
• Can communicate data-driven insights in ways that build trust and inspire action

Your work will ensure that Choose Love's resources create maximum impact for displaced communities. If you're ready to combine your analytical prowess with purpose-driven work, we'd love to hear from you!

• Being based in London, United Kingdom (UK) and having the right to work in the UK is essential 
• Those who have applied to this role previously need not apply

This pivotal role will shape how our 120 colleagues grow, develop and thrive — helping us build a motivated, skilled and kingdom-focused team. As our Learning & Engagement Manager, you'll design and deliver impactful learning programmes, create clear development pathways, champion employee voice, and cultivate a culture of continuous learning across the organisation.  This is a great opportunity to work in a supportive team, bringing your skills and experience to deliver our mission to help Christians be the best stewards of the resources God gives them. 

Learning and development

• Responsible for creating and implementing a programme to identify training and development needs across Stewardship, using assessment and analysis tools.
• Systematically supporting individuals to develop their personal learning plans and help identify learning opportunities to support this.
• Embed competencies and behaviours into job roles to improve recruitment and performance processes.
• Mapping all learning across the organisation to create clear learning pathways and opportunities for progression
• Identify and investigate learning methods, and create recommendations to facilitate training, learning and development for individuals and teams. 
• Work proactively with team leaders to prioritise learning & development, designing and creating training programmes which are team or group specific. 
• Design and implement innovative ways of encouraging informal learning across Stewardship and creating a framework to ensure this becomes a core part of organisational culture.
• Develop and organise ongoing training for line managers to support them to lead effectively and in line with servant leadership behaviours.
• Create high quality and accessible guidance to ensure all colleagues are accessing a full range of benefits and opportunities to learn, grow and develop while at Stewardship.
• Facilitate and deliver training to staff, with support from other PC&P members or LT.  For example, on equality & diversity, or coaching skills etc.
• Monitoring and reporting on learning expenditure, working closely with team leaders to ensure learning targets are being met.

Employee engagement

• Lead on developing our employee listening opportunities:
• Planning, implementation, analysis, presentation and follow up of our regular staff pulse surveys, working with team leaders to implement findings.
• Create a programme of listening at key moments of the employee lifecycle, e.g. returning to work after maternity leave, exit interviews, through probation etc.
• Facilitate and work with other staff to deliver topic-led consultations, gathering insights on specific areas.
• Oversee the exploration and development of an employee forum to strengthen employee voice.  Working to develop terms of reference, organise meetings, and facilitate speakers and feedback.
• Evaluate the impact of activities using a range of evidence and metrics to identify insights, trends and patterns.
• Working with the Head of PC&P to identify, implement and roll out any appropriate software to underpin employment engagement and learning. 

You will have:

• At least three years experience in a learning and development role, preferably at a management level.
• Experience of leading and implementing learning initiatives within organisations and have a passion to support colleagues to embed learning and grow in their role. 
• Good knowledge of learning theories, and experience of applying these within the organisational context.
• Experience of delivering learning initiatives to individuals and groups at all levels of an organisation.
• Experience of establishing a range of employee voice channels, and ability to evaluate findings.
• Excellent communication skills, both verbal and written, able to influence and engage a range of stakeholders.
• Commitment to your own personal development and learning.

Occupational Requirement (OR):  As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £43,425 per annum

Hours: 35 hours per week 

Closing date: Tuesday 17 March 2026 

Interview date: Tuesday 24 March 2026 over video with a possible second stage in person on Friday 27 March 2026 

This is a permanent role. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Data and Insight Manager to help us build on this momentum. 

Data and Insights are core to our new and ambitious organisational strategy, enabling us to deliver meaningful, high-quality engagement with our audiences and maximise insight to drive impact as we work to find cures for type 1 diabetes (T1D) and support the community to live well until the day that cures are found. 

You’ll lead our data strategy, working collaboratively with teams across fundraising, marketing, digital, and supporter care, and ensuring we are making the most of our CRM, analytics, and automation tools to drive engagement and income. 

It's an exciting time - we want to make a step change in our approach to data to maximise value.If you bring high levels of experience in data management and database oversight, an ability to build reports and analysis to inform activity and a passion for embedding quality data governance, we'd love to hear from you.

This role presents a real opportunity to make your mark.Have you got the curiosity for data and to help us make an ambitious shift? If so, apply for this exciting role. 

Experience required 

You’ll have previous experience of: 

• Turning data into clear, actionable insights that drive business decisions. 
• Collaborating across teams to develop and embed insight into planning and delivery. 
• Using data to support delivery of supporter journeys and donor segmentation. 
• Improving data quality and reliability through cleansing and validation. 
• Ensuring strong data governance and GDPR compliance. 
• Managing a SQL database and supporting integrations. 
• Streamlining processes through automation tools like Power Automate. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 
• Flexible working and will consider compressed hours 
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 
• Season ticket and cycle loan 
• Pension scheme 
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 
• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

We are looking a skilled Insights Analyst to transform our fundraising and supporter data into clear, meaningful insights that guide fundraising strategy. You will lead the development of our reporting suite, collaborate with teams across the charity, and help embed strong evaluation practices.

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You will design dashboards, build KPIs, analyse trends, and support teams to make evidence-based decisions. This role is ideal for someone who enjoys combining technical expertise with partnership working and strategic thinking.

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Contract

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• £40,000 - £45,000 per annum plus benefits
• Full Time (35hrs per week)
• Fixed Term (18 months)
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.​
• We are passionate about flexible working, talk to us about your preferences 

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What You’ll Do

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• Build and maintain Power BI dashboards and KPIs
• Evaluate the performance and effectiveness of fundraising campaigns
• Analyse income trends and present insights to technical and non‑technical audiences
• Support teams to evaluate activities and embed data‑led decision‑making
• Work with stakeholders to understand insight needs and improve reporting processes

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What You’ll Bring

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• Strong Power BI skills (DAX, data modelling, Power Query)
• Knowledge of data modelling best practice
• Ability to turn complex data into clear, meaningful insights
• Experience with evaluation methods and KPIs, ideally in fundraising
• Excellent communication skills and attention to detail
• Ability to manage multiple priorities and document reporting processes
• Experience with fundraising CRMs (desirable)
• Strong SQL skills (desirable)
• Financial modelling or online performance evaluation experience (desirable)

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Full Job Description and Person Specification below​​

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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​Applications close: Monday 16 March 2026 at 09:00am

Interviews: w/c 23 March onwards

Research Grants Manager
Contract type: Fixed Term Contract (24 months) 
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (expected to be in the office at least quarterly). Additional travel required to events, conferences and workshops in London and nationally (approximately once per month).
Salary range: £62,500 - £68,500

Are you an experienced research funding professional who thrives on building programmes from the ground up? Do you want to shape a brand‑new Research Institute to improve the lives of people living with cancer?

We are looking for a Research Grants Manager to play a central role in establishing a new Research Institute to deliver world-leading, actionable research. The Institute will build Macmillan’s position as a national leader in applied cancer research, focusing on unmet needs, service improvement, inequalities, patient experience, and the wider non-clinical impact of cancer. This is an exciting opportunity to join us at a pivotal moment and help build a research programme with real‑world impact.

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
 

About the role

As Research Grants Manager, you will establish and manage Macmillan’s research funding activities. You’ll help develop our research strategy, build a programme of grant funding, and ensure robust, equitable and transparent processes across the full research funding cycle.

You will work closely with senior clinical leaders, academic partners and research funders to establish Macmillan’s identity within the UK cancer research ecosystem and deliver high‑quality, strategically aligned research grants.
 

Key responsibilities:

• Develop and deliver a research strategy and priority themes aligned with Macmillan’s strategy, in collaboration with the Chief Medical Officer and Research & Health Data Lead.
• Establish Macmillan’s research funding programme to enable the award of high quality, strategically aligned research grants to build national research capacity centred on people living with cancer.
• Design and implement application, peer review and award processes across the research funding cycle.
• Lead the planning, logistics and documentation for all research funding calls.
• Convene and facilitate expert review panels, including lived experience representatives.
• Oversee the management of the research grants portfolio, ensuring accurate records, reporting, auditing and impact monitoring.
• Build and maintain relationships with academic institutions, research funders and charities.
• Manage and develop a small team responsible for overseeing the administration of awards.

About you

The successful candidate will bring:

• An advanced degree in a relevant discipline (e.g., health policy or health services research, public health, social science, implementation science) or equivalent professional experience.
• Experience of establishing and managing research funding programmes, including application, peer review and post‑award processes within a research funder, charity or equivalent.
• Experience of convening and facilitating expert panels, including lived experience representatives.
• Experience in managing and developing a small team, fostering a collaborative and high‑performing culture
• Strong understanding of research governance, ethics, compliance and impact assessment frameworks.
• Knowledge of the UK research funding landscape and cancer research ecosystem.
• Excellent project management, analytical and problem‑solving skills.
• Ability to communicate complex information clearly to a range of audiences.
   

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment process

Application deadline: 23:59 on Thursday 12th March
1st stage interview dates: 23rd and 24th March
2nd stage interview date: 2nd April

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

Web Optimisation Manager

Permanent, Full time (35 hours per week). Hybrid working (minimum of 2 days per office in one of our UK offices)

Location: This role can be based in any of our UK offices - Cardiff, Edinburgh, London, or Warrington

Salary: Cardiff, Edinburgh, and Warrington - £50,199 per year. London - £55,000 per year (inclusive of London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

Learn about our vision, mission and values

About the role

The Web Optimisation Manager plays an important role in improving the performance of Christian Aid’s website and digital platforms, helping ensure our digital experiences effectively attract, engage and inspire supporters to take action. With a strong focus on digital fundraising, you will use data and insight to understand how people interact with our website and identify opportunities to strengthen supporter journeys and increase engagement.

Working with analytics tools and behavioural insight platforms, you will explore how users navigate our website and help identify areas where we can improve the experience. You will plan and deliver A/B and multivariate tests to better understand what works for our audiences and support ongoing improvements to user experience and conversion.

You will develop our technical SEO approach, contributing to web audits, keyword analysis and site performance improvements that help ensure Christian Aid’s content is visible and accessible to the people who need it most.

Working closely with our Digital Development Team, you will contribute to improvements and new features that enhance supporter journeys and campaign performance. You will also collaborate with the Senior Digital Content Editor and colleagues across teams to ensure content aligns with SEO best practice and supports the organisation’s content plans.

As our web performance specialist, you will help translate website data into clear insights that colleagues can act on, using dashboards and reporting to support data-informed decision making and continuous improvement across the organisation.

About you

You are a digitally curious and analytical professional who enjoys improving online experiences. You have experience analysing user journeys and website performance, using tools such as GA4, Tag Manager and SEO platforms to understand how people interact with digital content. You are comfortable identifying friction in user journeys, developing practical recommendations to improve engagement and conversion, and working collaboratively with developers and content teams to implement improvements.

Experience with CRO testing, GA4, CMS platforms such as Drupal, and technical SEO will help you succeed in this role, alongside strong organisational skills and the ability to manage multiple priorities.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Are you a policy research professional looking for your next career opportunity? 

Great Ormond Street Charity is building its policy and advocacy function and are hiring for a Senior Policy & Research Manager. This newly created role will play a key role in supporting the development of this new function..

If you have experience indeveloping evidence-based policy positions and you’re looking for a role where you can help shape the future needs for seriously ill children and their families – get in touch with us.

Salary 

The salary for this position is £50,534 per annum and we operate a hybrid working policy of a minimum of two days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate. 

Key responsibilities  

Policy development 

• Developing evidence-based policy positions, focused on advancing the needs to serious ill children and their families.

• Developing impactful policy content including position papers, policy briefings and responses to government consultations.

Policy research, data and insight 

• Lead research and analysis activities that underpin our policy work – ensuring we develop credible policy recommendations.

• Compile and maintain key data insights to support policy development.

• Track developments in external policy. 

Build relationships 

• Represent GOSH Charity at meetings and events to support policy development.

• Build relationships with other organisations and policy makers.

• Build internal relationships.

Skills, Knowledge and Expertise 

• Previous experience working in a policy position within either a charity, think tank or public sector organisation. 

• Extensive experience managing the development of evidence-based policy positions.

• Experience successfully influencing public policy.

• Experience representing an organisation at external meetings and events.

• Ability to translate data and complex issues into actionable recommendations.

• Exceptional written and oral communication skills.

Previous experience in the health and/or research sector is beneficial for this role. A keen interest in shaping the future for seriously ill children and their families is a must. 

ECRN Regional Manager | The British Academy

Contract: Full-time, Permanent

Location:  St James Park, London, SW1 | Hybrid, worked flexibly under our hybrid-working policy

Salary: £40,926 per annum

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Regional Manager to join our friendly and collaborative team in the Research Directorate, providing key support in the delivery of the Early Career Researcher Network.

The ECRN Regional Manager will work closely with the Head of ECRN to oversee the day-to-day operations and logistics of the Network. This includes line management of three Regional Coordinators, as well as supporting budget oversight and financial management across all regional activities.

You will contribute to the development and implementation of efficient working systems, policies, and processes, and collaborate with the Head of ECRN to identify and resolve operational challenges as they arise.

A core responsibility of the role is to lead on the delivery and coordination of ECRN activities. This includes line managing three Regional Coordinators; overseeing and supporting regional clusters; processing invoices and monitoring budgets; preparing reports and updates for internal and external audiences; identifying growth opportunities for the Network; liaising with a range of internal and external stakeholders.

The ideal candidate for this role, will bring strong project management skills, financial and budget oversight experience, and a background in line management within an office or organisational setting. Strategic thinking, proactivity, and resilience are essential, alongside the ability to prioritise effectively and solve problems in dynamic environments.

You will be an excellent communicator, capable of building collaborative relationships with colleagues across the British Academy and beyond, including external facilitators, partners, and stakeholders. Your keen attention to detail, inclusive mindset, and commitment to team-oriented working will be central to maintaining the quality, coherence, and impact of programme delivery. You’ll bring clarity, empathy, and professionalism to every interaction, helping shape a collaborative and high-performing environment.

Please note that the position will involve travel between ECRN regional clusters to support in-person delivery of training and workshops, alongside regular online engagement.

Further information about the ECRN can be found on our website.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

To find out more about this opportunity and to apply, please visit our recruitment page via the apply button.

Applications must be received no later than Midday on Wednesday, 18 March 2026

Digital & Marketing Communications Manager

The Queen’s Reading Room
6 Month Fixed-Term Contract with potential for extension
Hybrid working (Home-based but with regular London travel required and office-working possible)
Salary: £35,000 per annum.

Help us grow a global community of readers.

The Queen’s Reading Room is a charity dedicated to celebrating the transformative power of reading. Inspired by Her Majesty The Queen’s passion for literature, and founded by The Queen in 2023, we connect readers around the world with books, authors and ideas through curated content, grassroots partnerships, innovative neuroscientific research, collaborations and major live events — including The Queen’s Reading Room Festival.

We believe books enrich lives, strengthen communities and support wellbeing. As we continue to grow our international audience and deepen our grassroots impact, we are seeking an exceptional Digital & Marketing Communications Manager to help shape the next chapter of our story.

The Role

This is a hands-on role at the heart of the charity.

You will lead integrated digital, marketing and media activity to grow audiences, drive ticket sales, strengthen brand reputation and amplify our impact. You will play a central role in delivering the marketing and ticketing strategy for The Queen’s Reading Room Festival and other major events, ensuring we meet ambitious audience and revenue targets. You will help convert major media moments into sustained follower and email subscriber growth and be responsible for improving website journeys and sign-up performance, using analytics to drive action.

Alongside commercial growth, you will work closely with our Impact Manager, supporting them to craft compelling stories about the charity’s reach and outcomes — particularly across our growing grassroots partnerships — ensuring our communications clearly demonstrate meaningful and measurable social impact.

This role combines strategic thinking with operational delivery. It would suit a confident, creative communications professional who thrives in a fast-paced environment and is comfortable working with senior stakeholders and high-profile partners.

Key Responsibilities

Marketing & Audience Growth

• Lead marketing strategy for The Queen’s Reading Room Festival and other major events, with clear audience and revenue objectives.

• Develop and deliver integrated ticketing campaigns across digital, email, social, media and partner channels.

• Manage ticketing communications and optimise audience conversion journeys.

• Monitor ticket sales in real time and adjust tactics to meet targets.

• Oversee paid marketing activity, including digital advertising and out-of-home placements where appropriate.

• Develop audience segmentation strategies to grow and retain supporters.

• Produce post-campaign and post-event reports with clear insights and recommendations.

• Convert peak media moments into follower growth and email subscriber acquisition.

• Optimise journeys from reach to follow/sign-up (not only ticket purchase).

• Report on follower and subscriber conversion, and recommend actions.

Digital Content & Impact Storytelling

• Lead digital growth strategy across social media, website and email platforms.

• Work with colleagues to plan content calendars aligned to campaigns, publishing milestones and cultural moments.

• Support the Impact Manager to translate data, insights and grassroots partnership outcomes into compelling, accessible stories, case studies and narrative content that clearly articulates the charity’s reach and measurable outcomes.

• Support the Impact Manager by ensuring impact reporting is integrated across digital channels and campaign materials.

• Oversee high-quality multimedia content creation (copy, graphics, short-form video) which supports the narrative of the charity.

• Draft and approve newsletter content distributed to a large database.

• Build and optimise welcome and follow-up journeys for new subscribers.

• Translate insight into prioritised changes across content, journeys and CTAs

• Use analytics to optimise engagement, growth and conversion.

• Own website performance and continuous improvement (UX and sign-up journeys).

• Ensure tracking is in place and use insight to drive action.

Media Relations & Press Office

• Manage day-to-day press office activity, including handling reactive media enquiries.

• Secure proactive media coverage across print, broadcast and digital channels to support campaigns and events.

• Build and maintain strong journalist relationships.

• Draft press releases, Q&As and briefing materials.

• Monitor and evaluate coverage, correcting inaccuracies where necessary and escalating issues appropriately.

Campaigns, Brand & Partnerships

• Develop and deliver integrated communications campaigns with measurable results.

• Ensure consistency of tone of voice and brand across all platforms.

• Build strong working relationships with publishers, literary organisations, cultural institutions and corporate partners to amplify reach.

• Conduct appropriate due diligence on partnerships in collaboration with senior leadership.

About You

We are looking for a strategic and creative communications professional with strong commercial awareness and excellent storytelling skills.

You will bring:

• Significant experience in digital marketing and communications roles.

• Demonstrable experience leading marketing campaigns with ticket sales or revenue targets.

• Experience marketing events, festivals or large-scale cultural programmes.

• A strong track record of social media growth and digital audience development.

• Experience handling media relations and securing coverage.

• The ability to translate data and impact outcomes into compelling public-facing stories.

• Excellent written communication skills and strong editorial judgement.

• Confidence working with stakeholders and external partners.

• Strong analytical skills, with the ability to interpret marketing and performance data.
   

You will also be:

• Creative and commercially minded.

• Calm under pressure and solutions-focused.

• Highly organised with strong attention to detail.

• Discreet and professional when handling sensitive matters.

• Deeply aligned with our mission to promote reading and literacy.

Experience in the charity, publishing, cultural or arts sectors is desirable but not essential. A genuine passion for books and reading is.

Working Arrangements

• Hybrid working, home-based with regular travel to London and the option to work in an office based in London Victoria. Our ideal candidate is based in or around London and must have the right to work in the UK.

• Some evening and weekend work required for major events and festival delivery.

• Occasional UK travel.

Why Join Us?

This is a rare opportunity to play an important role within a high-profile literary charity with international reach and cultural influence.

You will help shape how we grow our audience, strengthen our reputation and tell the story of our expanding grassroots impact — ensuring more people experience the joy and power of reading.