Impact and learning manager jobs

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
 
We’re looking for a Clinical Quality Improvement Facilitator to drive improvements in cystic fibrosis care by supporting and accelerating targeted quality improvement (QI) within CF centres and clinics across the UK. 
 
At a time of significant change and transformation in CF clinical care, this is an exciting opportunity to join a dynamic and passionate team at Cystic Fibrosis Trust. This role will play an important part in maximising the impact of several datasets already held by the Trust, and enabling patient-centric, evidence-based improvements in CF care.
 
A confident facilitator, you will help to translate data insights into actionable recommendations for CF teams, and support them with local projects to improve care, from small scale changes to larger QI initiatives. You will build strong relationships with the CF clinical community, encouraging and supporting them to share best practices and innovations. There will also be opportunities to contribute to the wider work of the QI team and attend relevant conferences and events.
 
To be the right candidate for this role, you will bring:

• Experience of clinical quality improvement in healthcare settings, including knowledge of evidence-based QI approaches
• Excellent interpersonal and stakeholder management skills, including experience of delivering presentations and/or group facilitation
• Excellent numeracy and analytical skills, with an ability to interpret and translate complex data into accessible and actionable information for healthcare professionals

 
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays, opportunities for learning and development, pension, healthcare cash plan and more. 
 
Closing date for completed applications is 12:00pm on Monday 21 July 2025
 
Interviews expected week commencing 28 July 2025
 
Please note you will need to have the right to work in the UK before starting work with us and we will check this.
 
No agencies please.
 
How to apply
For more details about the job and requirements, please visit our website or use the application button provided.
 
We reserve the right to bring forward or extend the closing date if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities. 
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
REF-222 559

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 14 July 2025

Interview Date: 23 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Join Savera UK

Are you passionate about making a difference and being part of a thriving and growing team, at a specialist charitable organisation working to end ‘honour’-based abuse (HBA) and harmful practices? Join us as the Direct Intervention Team Manager (women applicants only), where you will play a pivotal role in leading and developing the overall delivery of Savera UK’s Direct Intervention service.  

This is a diverse and dynamic role, where you will be dealing with challenging and complex subject matters. You will be expected to build on your existing knowledge of, or passion for, human rights, by proactively developing a deep understanding of the multi-layered and ever-changing nature of our work.

You will be part of a small and very supportive, highly expert, and effective team, who work at pace without compromising on quality or attention to detail.

You will also become the custodian of our carefully developed brand, which possesses qualities of authenticity, power, and challenge. This is an exciting time to join Savera UK as we embark on a journey to amplify our message and drive change.

Savera UK provide all staff with:

Holiday: 28 days annual leave, plus bank holidays  

Training and Development: Training and development opportunities

Wellbeing: External supervision and other wellbeing opportunities

Pension: Employer contribution of 3% gross of employment

Primary purpose of the job: 

The successful candidate’s overall responsibilities will be the Savera UK Youth and Education programme and facilitating and assisting the Savera UK Youth Advisory Board with their youth engagement activities, campaigns and programmes.

Please see the full Job Description and Person Specification for further details.

Location: The post holder’s location/office will be based in Liverpool, but the post holder will also need to work where required, including traveling, therefore a full, clean driving licence and ownership of a car is essential. Mileage will be reimbursed for travel relating to delivery of the role. The post holder must have business use car insurance.  

Registered address: 151 Dale Street, Liverpool L2 2AH

Company Number 7564891

Charity Number 1145564

Manchester Mind believe in the power of listening and being heard, that everyone deserves to be supported in their mental health needs and that we have a part to play in that.

We are working with partners and schools to increase access to support to young people around their mental health. As part of this role you will be responsible for developing a service for young people predominately across a selection of secondary schools and in the community. You’ll be part of a team that is developing relationships with young people and staff within schools, the community and across the partnership with the aim of improving the mental health of young people. 

Position:  Schools Mental Health Practitioner

Salary: £29,505 actual salary (£32,271 FTE)

Hours: 32 hours per week until 31st July 2026

(extension possible dependent upon funding)

Base: The Zion Centre, 339 Stretford Road, Hulme, Manchester, M15 4ZY (predominately working across schools/home-based as required)

Reporting to: Manchester Mind CYP Service Manager

The skills and knowledge that are important to us are:

• A relevant professional qualification in Social Work, Counselling or Youth & Community Work (at graduate level).
• At least two years’ experience of working with young people aged 11-18.
• Experience in providing effective individual support to young people who are under stress/have mental health difficulties.
• Awareness of the impact of mental health on the lives of young people.
• Experience of delivering psycho-social support to young people with learning disabilities. (DESIRABLE)

You can download the application documents from our website.

The closing date is 9am on Monday 14th July and interviews will take place online on Tuesday 22nd July.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

The post-holder will be responsible for providing practical and emotional support to individuals living with and affected by HIV, and LGBTQ+ people living across the Liverpool City Region. This includes ensuring they have access to essential services, resources, and community networks. The post-holder will also support our outreach efforts, working alongside our wonderful partners to promote good sexual health.

This is a unique opportunity for a committed individual to develop their experience and expertise within an evolving regional charity.

The post will involve some travel across the Liverpool City Region (excluding Wirral).

We seek someone with experience working with diverse communities. Knowledge and understanding of the common experiences and need of people living with HIV, and the LGBTQ+ community is desirable.

The ideal candidate will possess a relevant qualification (such as an NVQ Level 3 or above in social work, health, education) or equivalent experience and demonstrate a commitment to continuous learning and professional development.

We are looking for someone with strong interpersonal skills (working with staff, volunteers, and service users), excellent organisational skills, and enthusiasm.

 

Regional Youth and Community Director
OASIS UK – Youth and Community (OCP)

Permanent, full-time post, 40 hours per week, inclusive of breaks 

Salary: £51,959 per annum (£54,669 p.a. London Weighting for London based staff)

At an exciting and key stage in our journey we have the opportunity for Youth and Community Directors to join our team supporting Oasis’ youth and community work in neighbourhoods in the following regions;

- London and South East (North, Central and South London and Kent - five local Oasis charities)

- North West (Greater Manchester – two local charities, and two regionwide youth violence contracts)

- North East (NE Lincs, Humber, Bradford and Sheffield – four local charities)

With accountability to the Oasis CEO for Youth and Community the role of the regional Youth and Community Director will have three main functions:

1 Strategic management oversight of local Youth and Community teams

2 Regional development, working alongside other functions within the Oasis family

3 Being part of the national Youth and Community leadership team

The Youth and Community Director will have strategic management oversight of local Youth and Community teams in the region, providing accountability and support to the local leaders and charity boards. This responsibility area falls into two categories; those the Director is directly responsible for, and those they are responsible for ensuring are carried out by those within their region.

ORGANISATIONAL CONTEXT

Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:

a passion to include everyone

a desire to treat everyone equally, respecting differences

a commitment to healthy and open relationships

a deep sense of hope that things can change and be transformed

a sense of perseverance to keep going for the long haul

An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.

The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the other functions of Oasis to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

Please contact us to arrange for an informal conversation with our CEO to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.

Completed applications should be returned by 9AM on Monday 21st July.

Interviews will take place week beginning 28th July. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 08749179

We have an exciting opportunity for two case workers to join the Safer Space Plus Project working 37.5 hours per week.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Old Street office with the flexibility of hybrid working.

As a Children & Young People's Caseworker, you will:

• Conduct needs and risk assessments, providing tailored support.
• Offer one-on-one support to children and young people affected by domestic abuse.
• Manage a caseload of 12-15 young people, ensuring their safety.
• Continuously review and act on risk assessments.
• Involve children and young people in decision-making.
• Collaborate with statutory partners and attend relevant meetings.
• Advocate for the diverse needs of children and young people.

You will need to have the following essential skills:

• Experience working with vulnerable children.
• Able to complete risk assessment
• Understanding of safeguarding issues.
• Knowledge of domestic abuse & it's impact.
• Ability to work in partnership with multiple agencies.
• Good organisational and crisis management skills.
• Strong communication and IT skills.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the role

The Royal College of Obstetricians and Gynaecologists (RCOG) plays a leading role in improving women’s healthcare across the world. We have an exciting opportunity for an Event Co-ordinator to join our team. This position is based in the Events and Corporate Development department and reports directly to the Events Manager, to play a leading role in delivering a high standard and quality events.

As an Event Co-ordinator, you will be at the heart of our event operations, working closely with clinical organisers and specialist societies to ensure seamless planning and execution of our events. This role is crucial in managing all logistics, planning, and ensuring each event runs seamlessly from inception to the event.

Responsibilities:

• To have full ownership and responsibility for the delivery of events, both face-to-face and virtually
• Provide onsite management during events, ensuring smooth execution and addressing any issues that arise promptly
• Develop and maintain strong relationships with our volunteer clinical organisers, ensuring their vision and expectations are met and align with the College objectives
• Assist with post-event evaluation and feedback collection, ensuring continuous improvement for future events

For the full list of key responsibilities, please check the recruitment pack.

About you

This position is well suited to someone who has a passion for delivering a high standard of events and enjoys keeping track of multiple events at one time who is looking to make a tangible impact in improving the standards of women’s health around the globe. You will enjoy the attention to detail and be comfortable working both independently and collaboratively. We are looking for someone who is customer focused and possesses the following skills and capabilities:

Requirements:

• Previous event organisation experience
• Experience of virtual event delivery
• Excellent verbal and written communication skills
• Collaborative and adaptable, with the ability to interact with organisers and internal team confidently to achieve the teams objectives
• Strong attention to detail, with the ability to multi task when working on a number of events concurrently
• Ability to bring new ideas to the team to continuously strive to enhance and improve our portfolio of events
• Comfortable learning and using event management software

Our culture and benefits

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile and flexible working environment and free lunch onsite
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• 10% pension contribution after probation
• Enhanced wellbeing and family support
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Life assurance and income protection schemes
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
• Closing date: 10.00 am on Monday 14 July 2025
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
• If you have any additional questions about the role or how to apply, please contact the People Team.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

We're looking for a kind, compassionate and resilient Waking Night Support Worker

£21,606.00 per annum, working 30 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.

Our team delivers 24-hour trauma-informed and psychologically informed support. You'll play a key role in helping each young person shape their own support and service experience. Everyone receives a bespoke welcome pack and is encouraged to personalise their living space, helping them feel at home from day one.

We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.

Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

This is a Waking Night role working to support young people throughout the night at the service.

What you'll do:

- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team
- Confident in the completion of regular paperwork and is well organised
- Flexible
- Open to feedback and self development
- Recognises the likelihood that the service will be a dynamic diverse environment and considers the impact of changes
- Confident in the use of IT systems such as SharePoint and Microsoft Office suite.
- Is respectful, articulate and sensitive in style of communication
- Ability to cope positively with challenging and diverse behaviours

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for a full job description.

Suffolk Wildlife Trust is seeking a Membership Assistant to support the delivery of an exceptional experience for our 27,000 members and help drive our mission to bring nature back to Suffolk. This role is central to the effective administration of our membership schemes, ensuring that members feel valued and connected to the work of the Trust.

The Membership Assistant will manage the day-to-day processing of memberships, including maintaining accurate records in our CRM system (Charity CRM by Access), handling payments and Gift Aid, responding to member enquiries & issuing welcome packs and renewal reminders. Working closely with the Senior Supporter Development Officer, they will help improve and streamline our systems, contributing to membership growth and retention.

The role includes co-ordinating the distribution of membership resources, including promotional materials and our members’ magazine, supporting a network of volunteer magazine deliverers across the county.

The post holder will act as a key user of our CRM system, helping colleagues across the organisation use it effectively and in line with GDPR. They will assist with system maintenance, data integrity and provide administrative support for wider fundraising activities. This is a varied and rewarding role for someone who is highly organised, people-focused and passionate about making a difference for wildlife and people in Suffolk.

This is a fantastic opportunity to get involved with a local wildlife trust and do amazing things for wildlife.

This is a permanent role and we are advertising as a full-time position (37.5 hours per week, Monday to Friday). Applications will be considered from applicants seeking part-time hours (22.5 hours per week upwards, We can be flexible on days and hours worked).

The role will be based at our Head Office Brooke House, in Ashbocking, and we operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary will be £23,998.00 (as a full-time equivalent).

To apply for this opportunity, please submit an application via our website by 12:00 noon on Friday 18 July 2025 with interviewed planned for Monday 04 August 2025. The application process will include uploading a CV and optional cover letter.

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail plus public engagement staff receive logo clothing.

Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.

Chief People Officer

We are looking for a Chief People Officer to lead the strategic development and operational delivery of the organisation’s people agenda

If you have experience of driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion… then we want to hear from you!

Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.

Position: Chief People Officer

Location: London/Hybrid

Hours: Full time, flexible working available

Salary: £85,453 to £102,956 based on experience

Contract: Permanent

Closing Date: 5pm, 4 August 2025

Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.

Candidates may be asked to complete psychometric assessments as part of the recruitment process.

The Role

As the Chief People Officer, you will lead the strategic development and operational delivery of the organisation’s people agenda, with responsibility for driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion, as well as involvement and volunteering.

You will play a pivotal role in cultivating a high-performance, values-driven culture that empowers employees, fosters inclusion, and enhances engagement across all levels of the organisation, from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief Business Improvement and Technology Officer.

Together, you will shape the organisation’s strategy, culture, and delivery.

If you are excited by the opportunity to lead across people and organisational development and to be part of a collaborative leadership team, then we would love to hear from you.

About You

We are looking for a Chief People Officer with the ability to shape and execute an integrated people and organisational development strategy that supports both care outcomes and social change. Someone who can demonstrate a commitment to inclusive leadership and the ability to foster an inclusive organisational culture.

You will have:

• Substantial senior leadership experience in people management, organisational development, and EDI within a care, support, health, or social impact organisation.
• Proven ability to develop and implement people strategies that enhance organisational performance and employee experience.
• Strong track record of leading EDI initiatives that promote inclusivity and diversity.
• Experience in organisational development, including change management, learning and development, and performance management.
• Demonstrated success in building and leading multidisciplinary teams across HR, EDI, and organisational development functions.
• Membership of CIPD.

About the Organisation

Work for an organisation that research shows is one of the most trusted major voluntary sector brands.  In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do.  The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.

Benefits include:

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as People, HR, Human Resources, Personnel, Head of People, Head of HR, Head of Human Resources, Head of Personnel, Director of People, Director of HR, Director of Human Resources, P Director of personnel, People Director, HR Director, Human Resources Director, Personnel Director. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

CVs not accepted.  Please apply using out HR portal

JOB PURPOSE:

• To lead on the development of a healthy childhood programme for children and young people living in Sparkhill.
• To provide a range of activities for children, young people and their families which promote physical exercise and healthy eating.
• To promote the referral uptake from a range of services including the School Nurse Service, Family Hubs and GP practices.
• To monitor individual lifestyle assessments and to maintain an overview of the individual’s journey, including attendance, improvement of their lifestyle indicators etc. and capture case studies.
• Refer participants to health professionals, support providers or other agencies, reviewing the outcome to ensure their needs are met.
• Manage and monitor a caseload in line with the priorities set out in the programme including reviewing the effectiveness of the service.
• Ensure that safeguarding and wellbeing of all children and young people is adhered to.
• To ensure good relationships with parents and carers and professional partners.

DUTIES AND RESPONSIBILITIES:

• Receive and manage referrals including self-referrals.

· Co-design personalised support to children, young people and their families referred onto the programme.

· Plan and deliver a range of physical activities suitable of the needs of children and their family’s including commissioning activities from partner services.

· Arrange and manage triage meetings with participants.

· Ensure all participants are registered onto the programme and lifestyle assessments are completed to support The Healthy Childhood Programme monitoring, evaluation and demonstration of impact.

· Provide continuity and co-ordinated support, remaining the point of contact throughout the participant’s journey with the healthy childhood programme.

· Build supportive relationships with participants, providing non-judgemental support, understanding diversity and lifestyle choices.

· Maintain good communication with participants at all times, providing them with clear written information on what has been agreed and the next steps to be taken in their journey.

· Support participants to identify the wider issues that have an impact on their health outcomes and wellbeing.

· Be a friendly source of information about healthy lifestyles and wellbeing.

· Where appropriate, introduce participants to community groups, activities and statutory services. Follow up to ensure they are happy, able to engage, included and receiving good support.

· Ensure all data, monitoring and evaluation is kept up to date and reported back as required.

· Adhere to data protection, confidentiality, information sharing protocols and provide monitoring information as required.

· Feedback on-going development, monitoring and evaluation of the programme highlighting any issues that need resolving.

· Provide regular reports detailing the progress of the service and updates as and when required.

• Put into practice the agreed policies and procedures of the organisation in order that legal, regulatory and quality standards are met.
• To work professionally as part of a team, participating in individual and team reflective youth work practice; supervision; appraisal; professional development; recording; reporting; and contributing to quality improvements as required.
• Maintain accurate and up to date records in line with data protection requirements and with respect to confidentiality at all times.
• To take part in regular reviews of the service, identify and overcome any barriers preventing people from accessing the service.
• Lead on evaluation of services delivered, providing an evaluation report to the Senior Leadership at the agreed frequency.

To complete risk benefit assessments on activities, outings and events as necessary.

Overview:
 

We view Email as a key growth opportunity in our digital mix. As such, the Email Officer will work alongside the Email Marketing Manager as a consultant to wider stakeholders and help to establish the foundations of a scalable email programme. As well as growing our supporter base across our 3 brands and creating emails they look forward to seeing in their inboxes.

You will join a team of marketing specialists playing a pivotal role in merging marketing and technology, supporting stakeholders' fundraising ambitions, and helping the Foundation achieve its mission to build the foundations of a healthier society.
 

About us 

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. There is more information about working with us on our website, where you can read about:

• how we approach recruitment
• our team, culture and values
• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Key Responsibilities

• Use your knowledge of email excellence to bring surprise and delight to the inboxes of our supporters, contributing to the quality of their supporter experience across our 3 brands.
• Act as the frontline email expert, using your specialised skills, knowledge and experience to provide consultation to stakeholders guiding them on best practices for emails, campaigns and audience management.
• Be hands-on overseeing the email delivery process from briefing to send by creating email briefs, reviewing the content, managing UTMs and building emails and/or automations. As well as, working with the other officers in the team to triage short-form briefs and action changes.
• Assist in the formation, dissemination and maintenance of key email delivery processes, such as the email calendar, campaign delivery planner on Monday and email quality checklist helping to embed the processes across teams for efficient delivery and alignment.
• Maintain and expand our email reporting to include key metrics, across campaigns, automations and lists. Helping to establish performance benchmarks for key activities, identifying trends and feeding back to wider stakeholders to inform future activity and audience knowledge.
• Identify and utilise insights for data-driven decision-making when formulating campaigns and consulting with stakeholders.
• Stay informed about trends and changes in the Email landscape that impact delivery, tech and reporting for accuracy and continuous development.
• Assist in establishing and managing the email testing framework ensuring it is aligned with wider departmental testing pillars and prioritised based on impact to investigate assumptions deepening channel knowledge.

Knowledge and experience

• At least 2 years of email marketing experience, not limited to the not for profit or health sector.
• A knowledge of at least 2 ESPs and the platforms that form an email tech stack, such as CRMs and integrations.
• Knowledge of the role data plays in audience segmentation and key segments.
• Demonstrable experience planning and building emails based on data-driven decisions and overseeing delivery from planning to send.
•  Experience working with stakeholders of different levels with the ability to confidently communicate informed by experience.
• Knowledge of the different types of emails and automations which form an email programme.
• Experience using raw email data to formulate metrics relevant to an email programme, from emails to list, and meaningfully developing reporting.
•  Have a knowledge of changes in the email landscape and their impact.
• Knowledge of consent, and data protection and processing legislation.

Skills & abilities:

• Passionate about email marketing and stay up to date with changes in the email marketing landscape. 
• Knowledge of the elements that create engaging and accessible emails of all types. 
• Comfortable using email and wider digital marketing technologies.
•  Awareness of audience management practices and the techniques required to maintain list hygiene.
• Experience using analytics platform, such as Google Analytics, to widen reporting beyond in-email metrics for a fuller view of performance.
• Ability to identify insights for impactful testing opportunities.

Personal Attributes
 

• Comfortable speaking with stakeholders of different levels, providing guidance and clear reasoning for decisions.
• Enterprising approach, always looking for ways to improve performance and efficiencies.
• Curious, analytical mindset always informing decisions based on insight with a test and learn approach to ideas.
• Motivated by results and comfortable working in a data driven environment.
• Organised and detail oriented with the ability to proactively manage workloads.
• Dedicated to our values and mission.

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme