Impact manager jobs

Executive and Finance Officer

We’re looking for a proactive and highly organised Executive and Finance Officer to play a vital role in the operations of Centre for Mental Health.

This varied and interesting role supports our CEO and Board, managing day-to-day operations and taking on key finance and HR responsibilities. This will include financial support: reconciling accounts, processing invoices, supporting our Board by organising meetings and helping with many aspects of recruitment, onboarding and assisting our staff team. In this role, you will be at the heart of our team’s success.

You will need to bring outstanding organisational skills, strong IT ability, and experience in financial processes (with knowledge of Sage 50). Experience of working in a charity is desirable.

About us
We’re Centre for Mental Health. We take the lead in challenging policies, systems and society, so that everyone can have better mental health. We do this by building research evidence to create fairer mental health policy.

By joining our small, friendly and dedicated team, you’ll help us create a fairer society and drive forward sustainable policy change, pursue equality, social justice and good mental health for all. 

The closing date for applications is 7th October 23:59.

Interviews will be held in person at our office in Elephant and Castle, on Tuesday 21 October between 10am and 5pm.

ID: 1557

Job Title:  Deputy Director of Services & Innovation, Central Region of England

Service: Services & Innovation

Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum

Location: Homebased with regular travel across the central region of England and occasional London Head Office.

Hours: full-time 37 hours per week.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

About the role:

The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.

The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.

The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.

Main Responsibilities:

· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.

· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.

· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.

· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support

· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.

· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership. 

Main Requirements (for details check the job description and person specification):

· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.

· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.

· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.

· Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59

Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing  13th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

Fundraising Officer – North of England

Job description

A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.  

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.

Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.

We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

Children North East is a large North East based children’s charity that works across the region, with some work extending across England, Wales and Scotland. We exist because growing up can be hard. We want all babies, children and young people to be happy and healthy, and to grow up feeling safe and loved, resilient to the challenges they may face, and valued and confident.

 To lead and evolve our fundraising strategy to position Children North East as the cause people most want to champion. Inspire generosity through compelling campaigns, ensuring our unrestricted income grows to meet our long-term ambitions. Create memorable, meaningful experiences for supporters and donors, enabling us to transform lives locally and influence change nationally.

Main Responsibilities

• To develop, deliver and monitor plans for fundraising across a broad range of activities and products, working to ensure income generation targets are met.
• To provide exceptional stewardship for existing and new supporters to achieve financial targets and retain donors.
• To work with fundraising colleagues to organise, develop and deliver a calendar of activity including events, campaigns and appeals to attract new supporters and grow unrestricted income.
• To be proactive in building relationships, growing a network of individual, group and corporate supporters to sustain, grow and diversify income.
• To work with the Fundraising Communications Coordinator and Communications Team to ensure appropriate publicity and promotion of fundraising activities and opportunities to secure support and income.
• Oversee the planning and delivery of a new lottery.
• To present to a range of audiences to inform them about the impact achieved by the charity and provide a strong case for choosing to support its activities and goals.
•  To receive, process and record income in line with the charity’s financial procedures.
• To oversee effective use of the charity’s CRM database system in conjunction with the Senior Admin as a tool to maintain relationships with supporters and to keep accurate records.
• To adhere to and keep well informed on fundraising and related laws, regulations and best practice.

Please note the salary is pro-rated to 30 hours per week.

For an application pack and to apply please visit our website 

This is a new senior leadership role created through Inclusion North’s restructure. It is central to how we rebuild our strategic presence in Yorkshire and Humber while ensuring strong, joined-up working across the Northeast.

You will lead high-level engagement across both regions, with a particular focus on Yorkshire and Humber. In this region, you will help Inclusion North reconnect, build strategic partnerships, and become a visible and valued voice in system-level spaces.

You will take a lead in representing Inclusion North across a range of regional spaces, including Communities of Practice, local authority-led forums, and, where appropriate, ICB-related groups. This means helping shape change, influence commissioning, and ensure that the voices of people with a learning disability, autistic people, and family carers are heard where decisions are made. You will also be expected to challenge constructively when systems fall short of inclusion, equity, or lived experience leadership.

You will line manage the Innovation and Impact Manager and the Good Life Collaborative Programme Lead. This includes overseeing how our delivery connects to system priorities, responds to emerging opportunities, and contributes to our financial sustainability. You will also provide strategic insight to support planning, funding, and future direction.

This is a leadership role for someone who can build trust, speak with credibility, and stand firm in their values. You will need the insight to understand how systems work, and the confidence to push for change when they do not work for the people they are meant to serve.

The Cross-regional Strategic Lead holds senior responsibility for regional engagement, system influence, and delivery oversight at a strategic level.

The role is anchored in Yorkshire and Humber, where you will need to be well-connected and regularly present. You will also work across the Northeast as part of a joined-up, cross-regional team.

DO NOT send your CV. We will only consider applicants who have submitted an application form.

Youth Participation Officer

Fitzrovia Youth in Action is looking for an experienced, passionate and enthusiastic person for our Youth Participation Officer role. If you feel like this is you, we would love to hear from you!

The post holder will manage and develop youth-led community projects in which young people develop their leadership and employability skills through becoming actively involved in their community and participating in self-directed community action. The successful candidate will oversee the development and delivery of several youth-led community projects, primarily the organisation of youth-led community events, but might also include elements of other youth-led activities, such as youth action team, health champions and ambassadors. 

For example, typically, this would involve working with groups of around 10 young people in each cohort and support them to deliver their community event project over a 12-week period.  Examples of events include youth-led football tournaments, street parties and our community Christmas dinner. This post will be part of the delivery team overseeing self-directed community action projects. The post holder may also support drop-in sessions and other activities aimed at engaging young people and referring them onto the youth-led community action programme.

We are elated to be to offer this part time post and continue the social action work with young people.

You can find the role description and persocal spec below. 

To apply, please submit your CV and a cover letter (no more then two sides) explaining your experience and why you are suited. 

Job Description

SAVTE (the Sheffield Association for the Voluntary Teaching of English) supports people to develop English language skills to help them gain confidence and become independent, active citizens. Working in partnership with disadvantaged communities in Sheffield, we offer a person-centred approach to practical language learning and increased participation in society. 

MAIN PURPOSE OF THE ROLE 

The Chief Executive Officer (CEO) is a visionary leader for SAVTE. They guide and develop the organisation so it can continue to deliver successfully against its mission and values. At the heart of the role is the day-to-day management of the core functions of the organisation, and maintaining excellent governance practice. The CEO drives the financial development of the organisation by securing funding and exploring different opportunities for growing and strengthening SAVTE’s capacity to deliver. 

The CEO inspires SAVTE’s employees, volunteers and beneficiaries, and also builds and strengthens partnerships with local and national stakeholders to ensure the organisation’s reputation and position continue to grow. Working closely with the Board of Trustees, the CEO drives the strategic direction and success of SAVTE. 

Benefits:

• Hybrid working.
• Annual leave: 28 days including bank holidays (pro rata).
• Pension: SAVTE has a workplace pension scheme in place.

About us:

Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now seeking a passionate leader to join our Chief Executive and senior management team on an interim basis to cover a period of family leave.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

In this senior research professional role, you will be instrumental in executing strategic objectives, specifically through the delivery of a comprehensive research strategy that aligns with our charitable objects and goals. You will work closely with the Director of Communications to support content creation initiatives with research and evidence.

This is an exciting opportunity for a senior research professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.

Key Responsibilities:

• Delivering the research strategy ensuring alignment with our charitable goals.
• Developing, conducting and managing research projects, content creation and storytelling.
• Implement and report on LFBF’s newly developed impact measurement framework.
• Communicate research findings by presenting at conferences, workshops and seminar.
• Communicate with stakeholders and maintain partnerships

You will have:

• Worked in a senior Research role, preferably at Director level.
• Proven experience in developing, delivering or overseeing research projects, including sourcing funding and sponsorship
• Deep understanding of both qualitative and quantitative research methods, including data collection, analysis, and interpretation
• Ideally in-depth knowledge of the charity’s focus area, financial capability, to guide relevant and impactful research although we are open to different research specialisms with applicability/ relevance to financial capability.
• Experience in content creation, storytelling, and managing multi-channel content delivery, such as podcasts.
• Project management skills to oversee research plans, and expertise in identifying and maintaining relationships with key stakeholders.
• Excellent problem-solving skills and attention to detail.
• Strong written and verbal communication skills.

What we offer:

• An opportunity to make a significant impact on the success of the strategy of the charity.
• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and the charity sector
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office on two fixed days a month (Thursday) but otherwise we’re flexible.
• Flexible working days and times: We’re happy to be flexible as we trust you to get things done
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (31 days plus bank holidays for full time hours, pro rata for part time hours) – which increases further after two and five years’ service. You can also buy and sell annual leave.
  • join our Private Medical insurance scheme.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

The Senior Discrimination Caseworker will play an enormously important role in supporting people living with HIV who experience unlawful discrimination – whether at work, in accessing services, or in healthcare settings.

You’ll be responsible for working with people who experience discrimination related to their HIV status, to provide them with information and advice, and to take forward advocacy work and representation with them and on their behalf. You will challenge poor practice in a whole range of settings, through high-quality written advocacy documents as well as in meetings, and your work will directly result in securing the protection of rights for people living with HIV.

With your ability to take in a whole range of different experiences and information, you will be able to analyse and identify appropriate legal frameworks and remedies, providing clear information to people, and support them in deciding how they want to advocate for their rights. 

About the role:

At Single Homeless Project (SHP), we believe lasting change is possible, and as a Project Worker in our Services in Camden, you will be at the heart of making that change happen. You will work closely with people facing multiple challenges – from mental and physical health issues to substance use, histories of trauma and offending behaviour – offering the kind of personalised, holistic support that helps them take control of their futures. Grounded in a Biopsychosocial model and a Psychologically Informed Environment, you will create safe, supportive spaces where recovery, resilience and new possibilities can take root.

No two days in this role are the same. You might be developing tailored support plans, facilitating group activities, or building the skills and confidence that enable clients to strengthen relationships, expand their social networks and take steps towards independence. You will champion harm minimisation and recovery, while also working alongside a range of professionals to ensure that care is truly integrated and responsive to each individual. Every interaction offers the chance to influence positive change, not only for the clients you support but for the wider communities they are part of.

Joining SHP is more than just taking on a role – it’s stepping into a career where your growth is as important as the progress you help others achieve. We are committed to developing our staff, equipping you with the skills and opportunities to advance while making a meaningful impact on the lives of Londoners experiencing homelessness. Here, your commitment and resilience will not only shape futures but also strengthen an organisation that is determined to end homelessness for good.

About you:

• You have experience supporting people facing multiple challenges, such as substance use, mental health issues, trauma, or offending histories.
• You can carry out assessments, create support plans and manage a caseload in a way that is tailored to each individual.
• You understand the barriers that can prevent people from moving towards independence and have the skills to help them overcome these.
• You stay calm and effective in a crisis, with the confidence to respond to difficult situations safely and constructively.
• You believe in people’s strengths and potential, and ideally have experience working within a Psychologically Informed Environment.
• You are organised, able to manage your time well and can balance independent working with being a supportive team member.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

If you are passionate about supporting people with complex needs and want to work for a charity that’s leading the way in homelessness prevention, apply today!

Important info:

Closing date: Sunday 21st September at midnight

Interview date: Wednesday 1st and Thursday 2nd October online via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Head of Campaigns & Sales

• Are you a growth-focused sales and campaigns leader who thrives on delivering results?
• Do you have the drive to win new business, upsell existing customers, and lead multi-channel campaigns that generate real revenue?
• Do you want to put your commercial skills to work in a role that directly transforms post-16 education?

Then this could be the role for you.

Learning on Screen is looking for an ambitious Head of Campaigns & Sales to drive our next stage of revenue growth. This is both a strategic and hands-on role: you will lead targeted, multi-channel campaigns while also engaging directly in the sales process to win new business and upsell existing customers.

From building and managing a strong pipeline to pitching, negotiating, and closing deals, you’ll ensure ambitious income targets are achieved and exceeded. Working closely with the Chief Revenue Generation Officer, you will lead a small team and align sales and marketing to maximise impact.

Success in this role will mean surpassing revenue targets, growing our customer base, securing high-value partnerships, delivering campaigns with measurable ROI, and strengthening retention so that existing members and customers remain engaged. In short: you will be at the heart of sustainable growth, with every success directly contributing to transforming education.

Role Overview

• Job Title: Head of Campaigns & Sales
• Salary: £36,000 actual (£45,000 FTE)
• Hours: 28.8 hours per week (4 days, 80%)
• Contract: Permanent, part-time
• Location: Remote
• Reports to: Chief Revenue Generation Officer

What you will be doing 

• Sales growth – Deliver organisational revenue targets by driving new sales and upselling across membership, sponsorship, training, and partnerships, while supporting strong retention.
• Pipeline management – Build, track, and convert a robust pipeline of prospects and opportunities.
• Sales execution – Lead sales conversations, pitches, and negotiations through to closing deals.
• Campaign delivery – Design and deliver integrated, multi-channel campaigns (digital, events, outreach, social media, partnerships) that generate leads and conversions.
• Content and messaging – Oversee compelling, sales-focused content and communications that cut through the noise.
• Digital marketing and analytics – Use CRM, SEO/SEM, social media, and analytics to generate leads, track performance, and optimise ROI.
• Team leadership – Line manage the Business Development Officer and Marketing Assistant, setting clear priorities and motivating them to deliver results.
• Collaboration – Work with colleagues across Membership, Development, and Digital to maximise growth opportunities.
• Performance reporting – Report on revenue delivery, pipeline health, and campaign ROI to senior leadership.
• External profile – Represent Learning on Screen at events, conferences, and sector networks to raise visibility and generate sales.

What we are looking for

• A proven track record of delivering sales growth — winning new business and upselling existing customers.
• Success in delivering multi-channel campaigns with measurable financial results.
• Experience in building and converting a pipeline, negotiating, and closing deals.
• A commercial, results-driven mindset with a focus on ROI.
• Strong leadership skills with experience managing a small team.
• Excellent communication skills, with the ability to pitch, influence, and inspire.
• Agility to adapt quickly and thrive in a fast-paced environment.

Bonus if you have

• Experience in a membership or education-based organisation.
• Experience selling sponsorships, partnerships, or training services.
• Knowledge of event or training programme marketing and sales.

This is a rare opportunity to apply your commercial skills in a meaningful way — driving growth while shaping the future of digital learning.

About Us

Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you will feel right at home here.

 How to Apply

Please submit the following documents via the 'apply' button below:

• Your CV
•  Cover letter outlining your relevant experience and qualifications
• Completed equality and diversity monitoring form

Application Deadline: Monday 22nd September 2025 by 12pm
1st Interviews: W/C 29th September 2025 (held remotely)

Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role.
 

Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace.
 

Unfortunately, we are unable to consider any applications received after the deadline.

A well-established organisation in London is looking to take on a Management Accountant / Finance Business Partner for a 6 months temp to perm opportunity.  The company has a big impact on its tenants and creates an inspiring, inclusive place to work.

They are looking to bring someone into their collaborative team who comes from a Housing / Property background with experience in leading on Management Accounting and Business Partnering. 

Responsibilities:

• Providing management accounts to agreed deadlines, including key financial information 
• Carrying out financial analysis and presenting findings, and business partner with budget holders to support in commercial decision making
• Assist with rolling cash flow forecasts and support with relevant journals for management accounts
• Support on the development of the annual budget and adhoc requirements around year end audit

Requirements:

• Qualified Accountant with 2/3 years minimum post qualification experience
• Housing or Property experience, ideally within a Management Accounting / Business Partnering role
• Proficient with excel, has used a variety of finance packages and understands accounting principles 
• Strong interpersonal skills and ability to communicate with a range of stakeholders

If you are a qualified finance professional from a housing or property background and this role sounds of interest, please apply ASAP as the opportunity is moving quick.

About Screen Share

Screen Share is the UK’s leading refugee digital inclusion charity. We invest in the digital capability of refugees and people seeking asylum by providing the tools, training and opportunities they need to thrive in education, work and community life. Our vision is a future where every refugee in the UK has the digital tools and support to flourish in a connected world.

Over the past four years, we have supported more than 3,000 refugees with devices, connectivity, and training. Our 2026–2030 strategy commits us to scaling our impact to reach 5,000 refugees across the UK every year, embedding refugee leadership, and ensuring Screen Share is an effective and sustainable full-service digital inclusion service for refugees for as long as needed. 

This role is funded for 1 year with the high likelihood that funding will continue beyond the grant period. We are also awaiting a response for 2 significant funding applications which will expand the programme. 

Personal Profile

This is a leadership role at a pivotal moment in Screen Share’s journey. The role is funded to deliver our current Digital Skills programme, with a strong focus on quality, impact and evaluation. At the same time, we are awaiting the outcome of several significant funding applications. If successful, these will enable us to expand the programme quickly, positioning the postholder as the Head of a national digital skills programme with a larger team and greater leadership remit.

You will be a dynamic and strategic leader, passionate about digital inclusion and refugees. You bring structured programme management (clear processes, monitoring & evaluation, budget oversight) combined with empathy, cultural sensitivity and the ability to motivate others. You will be excited 

You will thrive in a fast-moving and growing charity where flexibility and initiative are vital. You will embed refugee leadership at the heart of our work, co-designing with lived experience. You will also represent Screen Share externally, building partnerships with corporates, councils and charities, raising the profile of refugee digital inclusion nationally.

We particularly welcome applications from those with experience of migration. 

Key Responsibilities

Programme Leadership & Delivery

• Lead the design and strategic direction of our Digital Skills programme, Ensure the service we are providing is high-quality, impactful, trauma-informed and aligned with Screen Share’s 2026–2030 strategy.

• Oversee the onboarding and support of hundreds of refugees looking to develop digitally, including supporting with the development of their Independent Learning Plan’s and journeys through Digital Champions 

• Recruite, coordinate and support our digital champions and staff to provide high-quality online and in-person classes, 1:1 support and effective sign-posting

• Maintain oversight of multiple Screen Share digital skills projects delivered over multiple locations. 

• Trial innovative digital inclusion tools and approaches.

Monitoring, Evaluation & Impact

• Design and oversee comprehensive impact measurement and monitoring and evaluation frameworks to ensure the programme is most effective 

• Produce clear, data-centered programme and impact reports (quantitative and qualitative) for existing and prospective funders and partners 

• Embed continuous learning and client reflections into programme design and improvement.
   

People & Volunteers

• Recruit, train and support Digital Champions and volunteers in a trauma-informed way

• Line-manage staff kindly and calmly as the team grows

• Embed refugee leadership and lived experience in programme design, delivery and iteration
   

Partnerships & Fundraising

• Support our Outreach team in building and maintaining strong partnerships with our corporate, charity and government partners 

• Represent Screen Share to external stakeholders including corporates and charity partners with professionalism and credibility.

• Explain and facilitate our Digital Skills employee engagement package for corporates and businesses in a safe and professional manner

• Collect and report detailed programmatic data and case studies for fundraising bids and corporate partnership proposals.
   

Finance, Safeguarding & Compliance

• Hold accountability for the Digital Skills programme budget, reporting regular updates to the CEO 

• Ensure compliance with GDPR, safeguarding and H&S policies.

• Oversee the prompt and accurate reporting of safeguarding incidents to Screen Share’s DSL, and contribute to the development of our safeguarding as an essential element of our work
   

Personal Specification

Essential

• Significant experience in charity programme management, with a strong preference for experience in the digital inclusion, adult education or refugee support sector

• Proven ability to manage teams of staff and volunteers from a diverse range of backgrounds

• Experience working directly with refugees/asylum seekers OR deep expertise in digital inclusion and commitment to learning from refugee experience.

• Strong monitoring, evaluation and reporting skills and experience

• Financial management experience (budgets, reporting).

• Experience supporting fundraising through impact reporting and case studies.

• Experience managing, training and motivating staff and volunteers.

• Excellent relationship-building skills across sectors.

• Strategic thinker with strong organisational and collaborative skills.

• Excellent written and verbal communication.

• Commitment to Screen Share’s mission and values.
   

Desirable

• Experience scaling programmes across multiple sites/regions.

• Familiarity with corporate volunteering or “train the trainer” models.

• Knowledge of digital skills curricula, programmes and digital inclusion sector

About the role
As our Legacy and In Memory Fundraising Officer, you will play a key role in delivering inspiring campaigns and stewarding supporters who give in memory or through legacies.

Key Responsibilities
Plan, manage, and deliver engaging legacy and in memory fundraising campaigns across multiple channels.
Oversee campaign delivery, from data management and scheduling to stakeholder coordination and performance analysis.
Develop tailored supporter communications, personalised journeys, and inspiring stewardship activities.
Write compelling copy and gather supporter stories to bring campaigns to life.
Monitor, evaluate, and report on campaign performance, using data and insights to drive continuous improvement.
Collaborate with colleagues across fundraising, communications, and programmes to align messaging and share impact.
Support budget tracking, invoice processing, and income forecasting.

About you
You will bring proven experience in planning and delivering fundraising or marketing campaigns across multiple channels, with a strong understanding of legacy fundraising, individual giving, in memory giving, or a closely related area. Confident in copywriting and editing, you’ll be able to tailor messaging to different audiences and inspire supporters through engaging communications.

Organised and proactive, you will thrive when managing multiple projects and deadlines, balancing attention to detail with the bigger picture. You’ll also be confident in analysing data to extract insights, identify trends, and make informed recommendations to improve campaign performance.

You will be proficient in Microsoft Office, particularly Excel and Word, and able to adapt your approach to ensure both excellent supporter experiences and the achievement of campaign KPIs. Experience with CRM systems (especially Microsoft Dynamics), international charities or humanitarian aid, managing print campaigns, or delivering stewardship events would be an advantage.

Personally, you will bring excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build strong relationships. You will demonstrate commitment to MAP’s values of Solidarity, Integrity, Impact, and Dignity, and apply an awareness of diversity, equality, and inclusion to all areas of your work.

You will also be proactive in managing your workload, accountable for your tasks, and flexible to occasionally support out-of-hours commitments when required.

RECRUITMENT PROCESS

Interviews will take place on Microsoft Teams.