Improvement Manager Jobs
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Muswell Hill Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
£23,933 plus OTE Bonus
Location
Muswell Hill
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Shop Manager
Hull, East Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
The role of Shop Manager involves actively running our new shop in Hull and implementing processes and ways of working.
As our Shop Manager, you will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
Specifically, you will:
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Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
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Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
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Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
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Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.
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Be responsible for ensuring the team are working towards achieving all key performance indicators.
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Ensure accurate accounting and handling of assets (items donated and money received).
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Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To be ideally educated to A Level or equivalent.
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To have experience of managing people/volunteers including recruitment and development.
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To have previous retail experience in charity sector or commercial sector is desirable.
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To have experience of meeting and exceeding targets within a retail environment.
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To be highly organised with good time management skills.
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To be able to prioritise workload and meet deadlines.
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To have excellent communication and interpersonal skills.
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To be able to motivate self and others.
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To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable.
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To have good written and numeric skills are desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 21 May 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
My client, a globally renowned organisation in London working at the forefront of scientific research, innovation and development now has a fantastic opportunity for an experienced, ambitious and driven HR Shared Services team leader to join them on a permanent basis.
Working alongside colleagues in the wider HR function, as HR Shared Services Manager you will lead a small HR services team to provide an effective and efficient end-to-end employee lifecycle service to the organisation. With a focus on delivering an excellent customer experience and a drive to achieve continual improvement, this is a diverse, operationally orientated and fast paced role that requires accuracy and an in-depth understanding of HR policies and processes.
Key responsibilities in the role will include:
- Managing and developing the HR Services team in the delivery of high quality, consistent daily HR support for all employee lifecycle processes, systems and activities
- Continually driving process improvements, identifying issues and working with HR colleagues and wider teams to deliver solutions
- Identifying and introducing service levels (SLAs) to meet work volumes and stakeholder needs
- Overseeing and maintaining the accuracy of employee lifecycle data entry into Workday
- Producing reports and other MI to monitor consistency and support improvements to services delivered by the team
- Coaching and motivating the team, identifying training and development opportunities to optimise performance to maximise potential
To be considered you will require:
- A track record of delivering process improvements in a customer-focused HR Shared Services environment, operating at managerial, or supervisory level
- Excellent leadership and people management skills with the ability to engage and motivate a team to deliver an excellent service
- Experience of developing SLA's with a continuous improvement approach
- A naturally inquisitive, creative and proactive approach to problem solving and initiating solutions
- Confident stakeholder engagement and relationship management skills with the ability to confidently challenge
- Excellent IT skills and experience of working with an HRIS (Workday would be ideal)
- Up-to-date knowledge of employment law
In return you can look forward to developing your HR career in an open and inclusive organisation that actively encourages ambition, collaboration and innovation, as well receiving a competitive salary package that includes extremely generous annual leave and pension arrangements.
Please note; this role is being offered on a full-time basis and offers hybrid working requiring a minimum of 3 days per week working from the central London office.
Harris Hill are excited to be working with a national Disability charity in their search for an Evaluation Manager.
Location: Harlow, Essex, easily commutable from London, 30 minutes from Liverpool Street Station or 18 minutes from Tottenham Hale station. They offer blended working within this role requiring you to be present in the office 2 days a week
As Senior Evaluation Manager, you will have an important role, providing technical expertise to ensure the right data is collected during implementation to help evaluate impact in the longer-term. The charity are dedicated to ensuring they deliver impactful projects and programmes and are committed to identifying improvements to further our potential impact.
Key responsibilities include:
- Working with programme and Innovation teams to support the development of programme/project specific monitoring and evaluation plans, theories of change and results frameworks. This will involve building capacity of these teams, and working with other charities and organisations who are recipients of the Foundation's grants.
- Leading on design and implementation of evaluations that assess organisational and specific programme/project level relevance, effectiveness, efficiency, sustainability, social and economic impact.
- Designing evaluation approaches and methodologies, data collection instruments and analysis frameworks.
- Leading on tender processes, where evaluations or components of them are to outsourced and manage delivery ensuring the work is delivered according to agreed timelines and meets user needs.
- Facilitating learning by supporting programme and Innovation managers and teams to reflect on and learn from evaluation findings.
The successful candidate will be experienced in monitoring and evaluating interventions with a focus on undertaking process evaluations, measuring outcomes and impact using a variety of methodologies and techniques. You will have the ability to lead on design, delivery and implementation of monitoring and evaluation for project and programmes and have familiarity with handling data protection protocols, ensuring data security and ethical considerations. A high level of experience in report writing is also crucial, as are exceptional written and oral skills, including the ability to present complex information in simplified form for non-technical audiences.
If this sounds like you and you’re keen to hear more, please do get in touch ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Your role will be to further develop and deliver a range of events and initiatives that the Harlequins Foundation offers to its supporters to help us to raise the funds we need to deliver our programmes. As the charitable arm of the Club, we deliver a variety of programmes aimed at achieving improved outcomes for education and employability, wellbeing and inclusion. The role will play a key part in delivering high-profile fundraising events while building the Foundation’s engagement with different communities and supporter types, being instrumental in delivering campaigns and events to engage new audiences with the Foundation’s purpose.
As a proactive and enthusiastic person, you'll need to be adept at managing multiple projects and events concurrently. Working closely with the Head of Fundraising and Engagement and within a small Fundraising team, the successful applicant will be responsible for delivering events from Harlequins matchday activations to Foundation fundraising events.
You will develop key relationships within the Foundation and Club’s network of supporters, suppliers and delivery partners and manage a portfolio of events and activities for a range of supporter groups.
The successful candidate will be experienced in planning and delivering a variety of events, ideally within the charity sector with a focus on fundraising. An ability to provide exceptional experiences, catering to different audiences including both sports fans and high-net worth individuals as appropriate. Some weekend and evening working will be required as part of the role.
Key Responsibilites
- Support the development and delivery of a varied portfolio of events and fundraising activities to meet agreed objectives, all of which reflect the spirit of the Harlequins Foundation
- Deliver high quality supporter care and stewardship, ensuring a quality experience for supporters at all events that reflect the values and identity of the Foundation, and build long-term relationships with our supporters
- With support of the team where relevant, co-ordinate event logistics; including but not limited to sales, bookings and liaison with supporters and suppliers, material production, event marketing and promotion, set up, and delivery
- Maximise income from our portfolio of events and fundraising activations.
- Ensure relevant processes and policies are in place to deliver a successful, profitable events programme
- Oversee the management of fundraising systems and platforms to create the best possible experience for donors and participants
- Assist with all fundraising aspects of events including sourcing, recording and storing auction prizes and working with the team to manage auction fulfilment
- Regularly review the performance of events and fundraising campaigns, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the Foundation
- Cultivate and maintain excellent working relationships with key stakeholders, including but not limited to Harlequin FC, their partners and sponsors, Quins Supporters Association (QUINSSA), Harlequins Players Association (HPA), event delivery partners and suppliers
- Represent the Foundation both internally and externally, acting as an ambassador for the Foundation and advocating for our work
Person Specification
Qualifications and Experience
- Educated to degree level or demonstrable equivalent experience
- Exceptional events management and project management experience; managing a range of events and budgets in size, profile and scale
- Excellent organisational and administrative skills including budget and project management
- Experience of delivering fundraising events and activations that can engage supporters
- Ability to build excellent relationships especially with supporters, partners, ambassadors and suppliers
- Strong team player and project leadership, ensuring clear and regular communication with the team and stakeholders as appropriate
- Competent user of Word, Excel, PowerPoint, and experience of CRM systems and project management tools
- Experience of working within the sports charity/sports sector
- Experience of working with high-net-worth individuals or celebrities would be an advantage
Skills, abilities, and knowledge
- Highly organised with excellent planning and coordination skills and a meticulous attention to detail
- Strong communications skills and decision-making capabilities.
- Understanding of events delivery, and sports/charity industry
- Strong financial literacy and proven budget management experience
- Demonstrates both creative and operational thinking and judgement
- A good knowledge of health and safety requirements around event delivery
- Able to think long-term and support the strategic development of the Foundation
- Excellent stakeholder management skills with the ability to differentiate your delivery to meet the needs of the audience
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and solving problems
- Experience in managing a diverse workload with multiple deadlines, deliverables, and stakeholders and to be able to prioritise when needed
- Excellent negotiation skills with proven record of accomplishment
- Hands on, with the ability to lead from the front and support the delivery of our work
- A commitment to safeguarding children, young people, and vulnerable adults
- An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community
Applying for the role
To apply for the role, you must fill out an application form and send it along with a cover letter outlining your suitability for the role.
Applicants are strongly advised to read the person specification closely and ensure their cover letter demonstrates how they meet the criteria for the role. CV’s or emails expressing an interest in the position without completing the online application form will be disregarded, although you are welcome to include one with your application.
All applications will be reviewed on a rolling basis, so we encourage all applicants to apply as soon as possible.
Delivering programmes in our communities that primarily support young people to develop the Essential Skills, enabling success on and off the pitch.
The client requests no contact from agencies or media sales.
- Job Title: Data and Insights Lead
- Closing Date: Monday 26th May
- Salary: £26,500 (plus £3,000 Inner London Weighting where applicable)
- Working Pattern: Full-time (37.5 hours per week)
- Contract: Fixed Term (Paternity Cover. 1st September 2024 - 31st December 2024)
- Reporting to: Head of Programme Quality
- Job Location: Remote (with regular travel to London Office as required)
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
The Access Project Values
Empowerment: We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage: We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact: We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion: We respect and value individuality and engage diverse voices to achieve our mission.
Ownership: We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
About the role
The Access Project is an evidence-based, data driven intervention. Central to our programme are the ways in which we use data to ensure each of our students receives the provision they need, to learn about how we can improve our delivery and to evaluate our impact on our students’ university prospects. We have developed sophisticated monitoring and evaluation systems bringing together data from a variety of sources to track students’ progress (impact management) as well as ascertain their outcomes (impact evaluation). We collect data on our students’ academic and socio-demographic background, their participation on our programme and progress on our bespoke university readiness scales, and their academic results and university destinations. We use this data to intervene in real time when delivery goes off-course but also to understand how The Access Project programmes affect student outcomes and publicize this impact externally.
As part of the Strategy and Impact Team, the Data & Insights Lead will be responsible for ensuring all teams have the right data and to deliver and monitor our programme in a timely and effective way. They will manage, analyse, interpret, and present data and information, most of it recorded on our Salesforce system, to enhance the quality of delivery, maximise the achievement of outcomes by participants and ensure that the project achieves the greatest possible social impact. They will also project manage distinct pieces of work ranging from system optimization to external reporting for impact-related projects and partnerships.
Duties and responsibilities
1) Ensure the efficacy of our monitoring & reporting systems
- Identifies required changes related to how we collect and manage data in Salesforce so that programme delivery data is available in the right format and at the right frequency to support decision making across teams and allow for accurate reporting.
- Make recommendations for changes to the Salesforce system in line with this and support the Operations Team with reviewing options.
- Support other teams to have the confidence and skills to effectively use our monitoring & reporting tools and processes for their specific needs.
- Identify required improvements to our data processes (e.g. processes for collecting/collating data, for automation, etc), and project manage their implementation.
2) Coordinate the use of data to guide tactical and strategic decision-making on programme delivery and design
- Define the key questions for our termly performance management meetings and input into the design and content of the dashboards used in these fora.
- Process and analyse data to derive useful insights about our programme delivery and present your findings effectively to various stakeholders to inform tactical conversations around programme design and delivery.
- Ensure data is understood and used effectively in decision-making.‘delve deeper’ into programme data to understand trends highlighted by staff, students, and school leaders.schedule performance management meetings at the right time, ensure the right stakeholders are involved, and capture and follow up actions from these meetings as required.
3) Lead other evaluation, research and reporting activities
- Ensure that student feedback is disseminated, analysed, shared, and used to inform ongoing performance management discussions
- Lead the data contributions throughout our annual impact evaluation process which may include the preparation of large datasets, as well as analysis and interpretation of data.
- Drive the monitoring and evaluation of pilot projects, e.g. development of monitoring tools and processes, data analysis, systems development, etc. prepare required datasets for external impact-related reporting. This includes tasks ranging from designing data collection processes, compiling the data, continuously adapting processes, and communicating effectively with all internal stakeholders.
4) Any other duties consummate with the role as required.
Person specification
Essential
- Highly numerate and analytical
- Excellent attention to detail
- Confident in data analysis, including handling large data sets using relevant software, such as Power BI, Tableau, SQL, SSRS, R, Stata, SPSS, or Excel
- Excellent database skills and confident in the use of Microsoft Excel for data analysis
- Experience in systems development and optimisation
- Ability to combine large amounts of data from a wide range of sources and to identify key points from a range of data outputs
- Ability to communicate complex information and processes in a structured and clear manner
- Experience of coordinating cross-organisational projects and processes
- A collegiate, diplomatic, and supportive approach to working with colleagues across the organisation
- A high degree of personal initiative and a solutions-focused mindset
- Ability to manage time effectively and deliver to regular deadlines for multiple audiences
- Highly efficient and able to quickly perform administrative tasks
- A commitment to delivering high quality work
Desirable
- Knowledge and/or experience of impact evaluation
- Knowledge and/or experience of Salesforce CRM
Benefits:
• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
• Employee Assistance Programme, a 24-hour helpline for staff
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans
• Cyclescheme loans
• 3 paid Volunteering Days
• Employer’s pensions contributions (3%)
• CPD options
• The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
● Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Centre Manager
Salary: £32,000
Location: Ashbourne, Derbyshire
Hours of work: 37.5 hours per week
Scope and Purpose:
As Centre Manager, you will be responsible for the property, grounds and vehicles and manage the on-site facilities team and volunteers, leading them to support & deliver an exceptional Go Beyond experience for children who come on our Breaks. These are residential breaks for small groups of children aged 8-13, who stay with us Monday to Friday during most weeks throughout the year. Delivery of the breaks will be managed by the Team Leader and their team.
You will ensure the centre is operated and maintained in accordance with all relevant legislation, making sure we are safe, secure, and compliant. We have ambitions to develop our site and you will help us with continual improvement and improving our environmental and sustainability practices.
The role includes the facilities management of the centre to facilitate delivery of daily operations, including children’s activities. We aim to maximise the use of the centre and generate income. Your role will be pivotal in raising our profile in the local community, encouraging people to use our centre, supporting potential events, third-party use of our facilities and including the small, self-contained cottage which we let.
You will lead the local team including; Team Leaders, Maintenance, Housekeeping and Centre Cook along with volunteers (including groups of corporate volunteers who help us with on-site tasks). Ensuring not only the buildings, grounds and on-site activity areas are always at their best and ready to be enjoyed but ensuring the centre is kept clean and welcoming for our visitors and that our children and receive a healthy, nutritious meal during their stay. As a charity, we need to make sure this is all kept within budget.
You will need to be financially astute with a keen eye for detail and have practical and working knowledge of general building and estate management, HACCP, COSHH, Legionella, Asbestos, Fire Safety, Risk Assessment and Waste & contractor Management.
You will have a sound knowledge of Safeguarding and understand the importance of how activities can develop curiosity, confidence, resilience and communication skills in children and young people.
You will be a proactive, independent thinker able to manage themselves and lead a team to inspire and ensure Go Beyond provide the best opportunities to young people whilst they are visiting our centres.
Key responsibilities
Operations:
- Responsible for assessing risks, ensuring Health & Safety compliance, asset management, planning, and delivering action plans and regularly reviewing these.
- Responsible for ensuring all contractors are fully inducted and follow the site safeguarding protocol.
- Responsible for Contract management including reviews and renewals.
- To manage the onsite Housekeeping, Maintenance, Catering personnel and Team Leaders including; managing performance, target setting, planning staff training needs, cascading operational objectives, and managing leave and absences.
- Develop, implement and review the Land Management and Centre Management plans.
- Responsible for the management and maintenance of all resources assigned to the centre, including site security, buildings, vehicles, land and equipment and ensuring they are maintained and fit for purpose, replaced as required and set out in the management plan.
- Maintain GDPR and other legal, regulatory and compliance records and planning and oversight of servicing, maintenance and regulatory safety checks.
- To manage resources in a cost-effective manner and improve sustainability in all aspects of our work, including reducing energy, improving recycling, and harvesting rainwater.
- Manage and liaise with customers and agents for lettings (Farmhouse and Cottage) providing assistance as required.
Breaks:
- Accountable for the safety and welfare of the staff, children and young people
- Deputy Safeguarding lead.
- Responsible for defining the strategic growth and development of the centre delivery programme.
- Produce centre based quarterly reports for SLT regarding H&S, Incidents and accidents, Centre and Land development projects including those completed by Corporate Volunteers
- Produce centre based quarterly reports for SLT regarding breaks, young people and volunteers
- Manage the allocated expenditure budget and reporting
- Develop new and existing relationships with the local community and partner agencies e.g. youth organisations.
- Ability to deputise for Director for Children and/or Director of Development and Sustainability as required.
Job Specific Competencies:
Essential
· Satisfactory DBS check
· Previous experience in hard and soft facilities including land and fleet management
· Ability to lead and manage a multi-disciplined team
· Computer literate, use of Windows and Office software
· Ability to create reports, analyse data and provide feedback
· Experienced in Risk assessment and managing safe practice
· Understanding of safeguarding and welfare of children and staff
· Understanding of child-centred activities to develop confidence, resilience and communication skills
· Excellent communicator
· Problem solver
· Qualified first aider or willingness to be trained.
· Full Driving Licence
Desirable
· Recognised Facilities Management Qualification
· Managing Safely, Risk & Project Management Qualifications
· Food Safety Qualification level 3
· Experience of working in child focussed environments.
· Previous budget management experience and can demonstrate commercial acumen
Behaviours
· Committed to Equality of Opportunity and anti-discriminatory practices
· Collaborative and positive
· Engaging and willing to work with others
· Self-managing
· Quality and safety focused
In order to apply, please submit your CV and a covering letter in the first instance. Should your experience be suitable we will arrange for a call and/or a meeting to brief you on the role. If it’s a match we will ask you to complete one of our application forms in line with our safer recruitment policy and arrange a formal interview.
Closing date for applications is midday on Friday 24th May 2024, with screening interviews happening as candidates apply!
Interviews will be held week commencing 3rd June 2024.
We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. Go Beyond reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking for someone who wants to make the world a better place and have an immediate impact on the lives of children and young people. If you are curious, conscientious, relationship-led and possess brilliant persuasive writing skills, we’d love to hear from you. This is a new role, with lots of variety, that will play a key part in the growth and development of Ufton Court.
As Ufton’s Fundraising Manager, you'll work with the SLT to identify and nurture funding opportunities across charitable trusts, philanthropy and companies to help raise £500,000 each year.
You’ll use your creative and copywriting skills to produce engaging and impactful fundraising materials – whether proposals, reports for funders or campaign materials. You’ll also have an eye for detail, a passion for stats and facts to support your ideas, understand budgeting and love developing authentic, innovative relationships with supporters.
This is an excellent opportunity for someone looking to take the next step in their fundraising career and contribute to Ufton’s organisation's growth and impact.
Or are you considering a transition to the charitable sector? Whether you're currently an account manager or business development manager seeking greater purpose in your work, we welcome your application too. Our team offers comprehensive on-the-job training and opportunities for professional growth, empowering you to pursue your aspirations within this rewarding field.
Key responsibilities
1. Strategic planning and collaboration
· Work with the Head of Fundraising to enhance and adapt Ufton’s fundraising strategy.
· Collaborate with teams across Ufton to ensure you can identify opportunities, build proposals for funding, and deliver against Ufton’s and donor needs.
· Anticipate new business by staying on top of sector trends and conducting market research to identify new opportunities.
2. Grant writing and management
· Apply to a range of trusts/grant giving bodies ensuring that applications are closely aligned to the objectives of the funder and Ufton.
· Ensure the appropriate recognition of grants and gifts is made to ensure relationships are maintained through reporting and wider engagement.
· Collaborate with others to produce compelling and compliant bids that align with our mission, priorities, and values.
3. Prospect research and pipeline development
· Use prospect research strategies to build a robust and actionable pipeline for Ufton.
4. Knowledge management and resource building
· Work collaboratively to build your toolbox to enable smart ways of working, including cases for support, project budgets, case studies and evidence of need/impact.
· Build and manage banks of knowledge and resources to scale your work more quickly, never compromising on quality and integrity.
· Use data (internal and external) to understand the needs of children and young people and build evidence-based bids for funding.
· Acquire an in-depth knowledge of what Ufton does and the impact on children and young people.
5. Relationship building and donor engagement
· Build and develop relationships with trusts and individuals with regular communication to deepen and nurture their support.
· Identify and coordinate donor meetings, site visits and other interactions to deepen relationships and showcase our impact.
· Plan and manage special events to engage donors and supporters, creating meaningful moments that highlight Ufton's impact on children and young people.
· Work collaboratively to build and manage rich engagement plans for our supporters.
6. Fundraising campaign management
· With the Head of Fundraising, develop and manage fundraising campaigns and initiatives, whether capital appeals or individual giving campaigns.
· Work collaboratively across all teams to identify needs and opportunities and transform those into compelling fundraising campaigns.
7. Data integrity
· Keep comprehensive records of all trust and grant fundraising activities and be able to report the impact to funders and stakeholders via various methods.
· Hold high levels of data integrity and be a keen supporter of using technology to support efficiency, accuracy, and accountability.
· Help to implement, develop, and then maintain the charity’s CRM system (Salesforce) ensuring all activity is inputted accurately and efficiently and that you contribute towards its continuous improvement.
· Analyse data to identify trends and opportunities.
The post holder will also:
· Contribute to achieving the objectives of Ufton and wider fundraising activities.
· Undertake any additional and ad hoc tasks as required.
· Actively contribute to team meetings and other activities as required.
· Monitor and evaluate activities and provide written reports.
· Represent Ufton in a professional manner.
· Work within an EDI framework, adhere to all the Charity’s policies, procedures and working.
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and Ufton policies.
Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
Ufton particularly encourages applications from minority ethnic groups and underrepresented communities.
About you
You’ll be keen to develop a career in the charitable sector and have a passion for working with a charity that strives to make a difference in children’s lives. You’ll want to use technology and software solutions to ensure we spend our time on what really matters. You’ll need to be:
· Educated to degree level and curious to learn and develop
· Possess exceptional communication and interpersonal skills
· Strong, persuasive written communication
· Enthusiastic about engaging internal and external stakeholders
· High levels of planning and organisation
· Previous experience in a business development / bid writing
· Maintain high levels of attention to detail and a commitment to building evidence-based proposals
· Keen to work to agreed targets but will never compromise our values to achieve them
· Numerate and able to build project budgets to align with bids for funding
· Enthusiasm and determination to meet targets
· Knowledge / understanding from the higher/education sector
· Excellent with MS Office suite
· Ability to use your own initiative and take ownership of your work whilst recognising when to ask for help or to escalate issues
· Good team working skills – you will like working collaboratively and co-operatively with colleagues, especially those who are quite different to you
· Meticulous attention to detail and hates missing a deadline
· You will be approachable, confident and excited to join the rest of the team in our core mission
Ufton is a children’s experiential education charity. We want every child to have the freedom to flourish outside the classroom for a brighter future.
The client requests no contact from agencies or media sales.
About the role
This is a fantastic role for an Individual Giving specialist looking for their next career move; as we look to expand our Individual Giving programme.
The post holder will deliver quality fundraising campaign, raising income from a range of sources; including Direct Mail, Cash Appeals, Regular Giving and Lottery that will grow income, supporter base and lifetime value. Putting supporters at the heart of the Charity’s work, the role includes stewardship and retention of individuals to achieve a sustainable increase in income for Clatterbridge Cancer Charity.
As part of a busy and ambitious team, this role would suit a proactive and enthusiastic individual with a talent for storytelling and an interest in direct marketing. Working with the Digital Fundraising Manager and Marketing & PR Manager, this role will be instrumental to the success of Individual Giving during an exciting period of growth for the Charity.
About the Charity
Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.
It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.
This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.
Please include a Cover Letter, alongside your CV with your application, detailing how you meet the criteria set out in the Person Specification.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
DEVELOPMENT MANAGER
Contract: Permanent
Hours: Full-Time or Part-time (21-35 hours per week). If part-time agreed then additional hours may sometime be required and can be taken as Time Off In Lieu.
The charity’s Development Manager will slot into the newly-formed Development Directorate, working with the Director of Development to deliver transformational programmes, projects and initiatives across the charity.
The postholder will have the opportunity to drive development across commercial, volunteering and grant-making activities, among others, and will manage a team including the Grants Officer and Volunteer Coordinator.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.
Founded in 1980, ELF has been raising money to fund improved facilities, better equipment and research at the haematology ward at the Royal Devon and Exeter Hospital. Today we are the leading patient-led support organisation for families affected by blood cancer in the Southwest and we also now provide transport and counselling services.
Like many charities, we had a couple of difficult pandemic years which affected our fundraising activities. However, through careful stewardship and the commitment of our staff and volunteers we are positive about the future, the importance of our work and the impact it has on the people we support. We are now looking for an experienced fundraising professional to become our new Development Manager.
We will need you to support the development and delivery of the charity’s fundraising strategy, with focus on individual giving, legacies and grants. You will have a track record of engaging with stakeholders and be able to develop a strategy for increasing income through individual giving.
We are looking for someone who can offer substantial experience working in a fundraising position and driving an income-generation strategy with demonstrable success in securing gifts of six figures and above from a range of donors.
For further information about the role please read the attached job description. Please send your CV and covering letter to our recruitment partner, Jackie Dawkins at Shine Charity Recruitment.
· Closing Date: 9th June 2024
· First interview with our recruitment partner, Jackie Dawkins of Shine Charity Recruitment 11th June
· Second interview with ELF 27/28 June
Work setting: Hybrid (2 days per week in the office)
Salary: between £33,075 and £41,895 per annum
Hours: Full-time (36.5 hours per week)
Contract: 12-month FTC
Location: Midlands
Are you passionate about ensuring the integrity and compliance of External Quality Assurance processes within the education sector? Do you thrive in a dynamic environment where you can lead, support, and implement strategies for continuous improvement?
TPP are recruiting an EQA Manager on behalf of our client, a highly respected awarding organisation dedicated to ensuring the safe and fair awarding of qualifications.
The Role:
As the EQA Manager, you will play a pivotal role in overseeing external quality assurance processes and procedures, maintaining high standards and compliance with regulatory and awarding organisation requirements.
Main responsibilities:
- Manage all EQAs, including performance management processes.
- Lead recruitment efforts and ensuring appropriate training for EQAs.
- Ensure the smooth implementation of EQA processes and procedures to uphold regulatory compliance.
- Deliver annual budget reports to the Head of Access and Compliance, providing detailed forecasting and recommendations.
- Develop and execute annual training and development plans for centres, EQAs, and internal colleagues.
- Create centre-based training materials and handbooks.
- Supervise standardisation activities and materials for EQAs, both internally and externally.
- Offer recommendations to the Head of Access and Compliance regarding external quality assurance and ongoing improvement efforts.
- Assist the broader organisation in readiness for inspections, audits, and self-assessments.
- Coordinate and ensure EQAs allocation to carry out monitoring in line for CASS strategy.
Requirements:
- Project and line management experience.
- Knowledge of current education legislation.
- Knowledge of awarding body and regulatory structures.
- Experience in external quality assurance processes and report writing.
- Understanding of post-16 education and lifelong learning.
- Excellent organisational skills, diligence and integrity.
- Experience of networking with key stakeholders.
Additional information:
- Travel will be required in this role between the group's offices and nationally.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Salary from £ 44,093 to £ 50,000 per annum, depending on experience and qualifications
40 hours per week Monday to Friday
Fixed Term - 1 Year Maternity Cover
Balham (SW12)
Are you a Home Manager or Deputy Manager looking for your next challenge?
We have a fantastic opportunity to join St Christopher's fellowship as our new Home Manager for our children’s home in South West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders, and as well as the rest of the team.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities
About the Role
We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment.
You will lead and support a team; Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes.
In addition we have an in house team of Therapists providing support to staff and young people within the home.
St Christopher’s Academy
Our 'St Christopher’s Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions.
The successful candidate will have
- Level 3 Diploma in Residential Childcare and, be either working towards or has achieved Level 5 Diploma in Leadership and Management for Residential Childcare.
- Prior experience in residential children’s homes, including at least a year with staff supervision and management responsibility.
- A passion for achieving the best possible outcomes for young people.
- Excellent leadership and staff management abilities.
- Exceptional communication and interpersonal skills.
- The ability to deliver at least ‘good’ in the home’s Ofsted inspection.
- Sound business awareness and a flair for promoting the service.
- Flexibility, drive and resilience.
This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks.
In return we offer:
- Salary from £44,093 to £50,000 per annum, depending on experience and qualifications
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including Young People’s right and participation, CSE, empowerment, mental health, Social Pedagogy
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme, childcare vouchers.
- Discount shopping scheme, to save money at hundreds of retailers across the UK.
- Discretionary Funding Training Programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career through our newly launched “St Christopher’s Academy”
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification, please see attachment.
St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Manager for Volunteer Mentors (London) - £29,000 per annum plus London Weighting (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
This is one of two Regional Manager roles in London; a Regional Manager for Volunteer Mentors, and Regional Manager for Programme Delivery.
The Regional Manager for Volunteer Mentors focuses on mentor supply, securing sufficient volunteers primarily for London and also for 1MM’s national outreach. It’s the perfect role for a candidate whose passions and strengths align with large scale outreach for volunteers so that no young people on those programmes miss out.
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in the UK Great Britain?
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An exciting opportunity to shape a growing organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The role is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors, in London and nationally. This includes partnership development, online site listing, and matching mentors/mentees, and oversight of some corporate programmes. Also to consider safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond. This role reports to the Chief Commercial Officer (CCO).
1MM Regional Manager for Volunteer Mentors main tasks include:
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Helping 1MM to scale by helping establish over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)
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Meeting all quality assurance KPIs.
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Maximising conversion, retention, and mitigate drop-off
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Providing ongoing support for key stakeholder partners, including Employers, and maintaining strong relationships.
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Securing at least one new partner per quarter.
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Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.
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Providing regular reports on progress related to the role.
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Potential for line-management responsibilities as the team grows.
For a more detailed job description, please see the job pack attached.
Terms and Conditions: This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
Targeted Service Manager
Blackburn & Darwen Youth Zone
Blackburn/Darwen - role located at the two Youth Zone sites
Salary £33,000 - £37,500 depending on experience
Full time with flexible working
Permanent
Excellent benefits including 25 days annual leave plus Bank Holidays, employer contribution pension scheme, Employee Assistance Programme, financial and mental health wellbeing support and enhanced maternity, paternity and adoption policy and birthday leave
Are you passionate about making a real difference to the lives of young people? Do you thrive in a dynamic, supportive environment?
Charity People are delighted to be partnering with Blackburn & Darwen Youth Zone, a charity which is committed to changing lives and providing a safe space for young people aged 5 to 25, to recruit a Targeted Services Manager.
Blackburn & Darwen Youth Zone is a youth hub and a community operating from a modern facility in the heart of Blackburn and is open seven days a week, 52 weeks a year. With a membership of over 5,000 young people, they are dedicated to safeguarding and promoting the welfare of young people and creating a brighter future for their youth community.
The Youth Zone provides somewhere for young people to go, something to do, and someone to talk to. The new 2024-2029 strategy, developed with young people, will ensure the Youth Zone reaches even more young people and a successful new grant of £3 million will see a new World of Work centre at the heart of young people's life journey.
The Targeted Service Manager will play a pivotal role in leading a dedicated team to support young people facing unique challenges. From socio-economic barriers to mental health issues, this role will be to create a nurturing environment which empowers individuals to overcome obstacles and reach their full potential.
Key responsibilities:
- You will lead a team to delivering high-quality support programmes tailored to the diverse needs of the Blackburn & Darwen community's youth.
- You will collaborate with stakeholders and partners to build a network of resources and services.
- You will champion safeguarding and child protection, ensuring no need is left unmet.
- You will manage team performance, ensuring accuracy in monitoring and reporting activities.
- You will drive improvements through data analysis and strategic planning.
The Targeted Services Manager will have significant experience working with vulnerable children or young people, including at management level, with experience dealing with child protection and safeguarding concerns and knowledge of Child Protection legislation. The successful candidate will be able to undertake needs assessments, a multi-agency approach to addressing the needs of young people and keep accurate records for monitoring and review purposes. You will be a confident communicator with excellent interpersonal skills. You will have experience of delivering group activities, communicating effectively and sensitively with children, young people and adults, and experience of building, managing and sustaining relationships. You will have good organisational skills with the ability to prioritise work, meet deadlines and work under pressure. The ideal candidate will have experience of managing volunteers or mentors to support the personal and social development of children and young people, but this is not essential.
The role is full time. You will need to be committed to working flexible hours which may involve some evening and weekend work. Blackburn & Darwen Youth Zone are committed to being a family friendly employer with a flexible approach to hours balanced with the needs of the charity. You will need to travel between the two Youth Zones so a driving license and access to a car would be an advantage.
If you have the skills and experience required for this role and you are passionate about the potential of Blackburn & Darwen Youth Zone to transform the lives of young people, we would be delighted to hear from you.
How to apply
The application process is CV and Supporting Statement. For more information and for the full pack for the role, including the Job Description, please contact Jen from Charity People. The deadline is 9am on Friday 24 May. The interviews will take place in person week commencing 3 June.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.