Inclusion jobs
Head of IT & AI
Part time - 3 days per week
Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU.
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers, informed by the experiences of business and disabled people – as employees and consumers
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You’ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks.
Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation’s needs with consideration given for compliance with our memberships’ requirements and best practice data protection.
Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships’ own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks.
The requirement
- Experience in managing outsourced IT service desks and multiple suppliers
- Proven experience leading AI transformation initiatives, including implementing organisation-wide‑ technology changes.
- Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation.
- Ability to identify and plan future needs from a digital and technical perspective.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to jobs @ businessdisabilityforum .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below.
- Closing date for applications: Monday, 6 April 2026.
- First interviews are planned for the 21 & 23 April 2026
- Second interviews are likely to take place in the week commencing 27 April 2026
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at humanresouces @ businessdisabilityforum. org .uk or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link on this page.
The closing date for application is Monday, 6 Apil 2026
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.
The client requests no contact from agencies or media sales.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support are looking for a proactive and strategic Stakeholder Manager to join our Witness Service in this new role. The ideal candidate will be passionate about making a positive impact on victims and witnesses, and skilled at building strong, collaborative relationships across a diverse range of partners, including government agencies, justice sector organisations, community groups, and internal teams.
This role is full-time working 37.5 hours per week and is home-based with some national travel.
Victim Support values individuals who bring exceptional communication skills, emotional intelligence, and a strategic mindset to their work. The Stakeholder Manager will play a key role in shaping engagement strategies, driving continuous improvement, and delivering measurable outcomes that support our mission to provide high-quality support and advocacy for victims and witnesses.
If you are motivated by partnership, transparency, and the opportunity to influence positive change, we invite you to apply and help us strengthen our impact across England and Wales.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
We are looking for someone who can lead stakeholder engagement with confidence and empathy, ensuring that the voices and needs of victims and witnesses are heard and addressed throughout our projects and initiatives. The successful candidate will be adept at navigating complex environments, managing competing priorities, and facilitating productive communication between all parties involved.
You will:
- Build, maintain, and enhance relationships with key internal and external stakeholders to support Victim Support's goals and strategic priorities.
- Develop and execute stakeholder engagement plans tailored to varying needs and expectations.
- Facilitate productive communication between teams and stakeholder groups.
- Serve as the primary point of contact for Witness Service stakeholder inquiries, feedback, and concerns.
- Communicate Witness Service updates, risks, and milestones through reports, presentations, and meetings.
- Coordinate cross-functional collaboration to align stakeholder expectations with internal capabilities.
- Lead stakeholder analysis and mapping activities to support project planning and risk management.
- Monitor emerging issues or stakeholder sentiment to proactively mitigate risks.
- Track stakeholder engagement metrics and prepare executive-level reports.
- Facilitate stakeholder workshops, consultations, and onboarding sessions.
- Provide insights and recommendations to leadership based on stakeholder feedback and trends.
You will have:
- Proven experience in stakeholder management, client relationship management, or community engagement.
- Strong interpersonal skills and the ability to build trusted relationships with diverse stakeholder groups.
- A proven ability to influence, negotiate and produce executive reports.
- Emotional intelligence, empathy, and the ability to influence and inspire
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- Occasional evening or weekend work may be necessary.
- A Standard DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Victim Support is looking for a passionate and skilled Coproduction Lead to drive and champion the development of our coproduction approach within the Witness Service. This is a unique opportunity to ensure the experiences and voices of witnesses directly shape how our services are designed, delivered, and continuously improved.
Join Us
If you're passionate about amplifying lived experience, embedding coproduction and designing services that truly meet people's needs, we'd love to hear from you.
Apply now and help shape the future of support for witnesses.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
- You'll be part of the Service Design & Innovation team and work alongside dedicated colleagues who are committed to improving support and outcomes for witnesses and victim/survivors across England and Wales. We offer supportive leadership, opportunities for development, and the chance to shape meaningful change at national scale.
- The role is home-based with regular travel across England and Wales. Some evening or weekend work may be required.
- As the Coproduction Lead, you will play a pivotal role in creating a consistent, meaningful, and sustainable coproduction model across the Witness Service. You'll work closely with witnesses, frontline staff, volunteers and partners to build safe, supportive spaces where people feel empowered to share their ideas, experiences and insights.
- You will design and lead coproduction activities - from workshops to journey mapping, prototyping and collaborative design sessions - ensuring that witness experiences inform strategic and operational decision-making. You'll also support the embedding of service design and innovation principles into practice, helping shape the future of our services.
What You'll Do
- Lead the planning and delivery of coproduction activity across the Witness Service.
- Engage directly with witnesses to gather insights that drive service improvements.
- Produce high-quality outputs such as summaries, learning products, and design artefacts.
- Facilitate workshops, engagement groups and prototype testing sessions.
- Collaborate with cross-functional teams including digital, data, operations, research and quality.
- Ensure coproduction approaches are accessible, inclusive, trauma-informed and safe.
- Provide expertise in service design tools such as personas, journey maps and blueprints.
- Support the implementation and evaluation of coproduced solutions in live services.
About You:
We're looking for someone who is energised by collaboration, driven by inclusion, and skilled in putting lived experience at the heart of service design.
You will bring:
- Experience developing and applying coproduction or co-design approaches.
- Proven ability to facilitate engagement activities with diverse groups.
- Strong project management and stakeholder engagement skills.
- Knowledge of safeguarding, trauma-informed practice and data protection.
- The ability to produce clear, accessible and impactful written outputs.
- A commitment to equality, diversity and inclusive practice.
- Experience of the criminal justice system, working with national charities, or carrying out Equality Impact Assessments is desirable.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
This role is with One Newham, and we at Your Place are recruiting on their behalf.
Contract: Permanent
Reports to: Network Coordinator
Location: Hybrid – home based, but with regular attendance of meetings in Newham
Background:
One Newham is a network of voluntary and community organisations that are rooted in local communities and work to improve the lives of people in Newham. One Newham was created so that members learn from each other, benefit from each other’s strengths and expertise and through collaboration, innovate to find the best solutions to the issues that concern local people and communities, and the funds to support these.
Our mission is to champion and strengthen local charities and community organisations. We do so by facilitating collaborative action in Newham.
Our values inform everything we do:
Inclusion
Ensure all community groups, including grassroots organisations, feel supported and valued.
Transparency
Maintain clear, open communication with members and stakeholders.
Leadership
Take bold initiatives and act as a catalyst for sector-wide growth.
Respect
Value and honour the diversity and rights of members and the community.
We have four strategic priorities that guide our work:
Connect: We connect individuals, organisations, and communities to each other, services, and opportunities. We build partnerships and networks that facilitate collective action and initiatives.
Support: We provide and commission a support programme for our members, ranging from one-to-one advice and training, to small grants and partnership funding. We help initiatives start up and keep going by adding capacity and/or hosting projects, programmes, and fledgling organisations.
Champion: We advocate for community and voluntary action, give our members a voice, and showcase their work to funders, policy makers, and anyone interested in how local activists make a difference in Newham.
Influence: We collect data and evidence of the impact of voluntary action, and policy, on the well-being of local communities. We build relationships and engage in conversations so that policies, plans, and strategies are designed to support residents, communities, and voluntary organisations in Newham.
Purpose of the Role
The Administrator / Finance Officer plays a key role in the smooth running of One Newham. The postholder will provide reliable financial administration, maintain accurate records, support budgeting and reporting cycles, and ensure effective office and administrative systems are in place, with a strong emphasis on finance.
Key Responsibilities
Finance (priority area)
• Maintain accurate financial records on QuickBooks.
• Prepare bank reconciliations and assist with cashflow forecasts.
• Process invoices, expenses and reimbursements.
• Prepare draft management accounts.
• Support annual budget preparation and monitoring.
• Administer SafeHR (online payroll system) and manage pension returns.
• Maintain grant and project financial trackers.
• Ensure compliance with financial policies.
Administration & Office Management
• Maintain administrative systems and filing structures.
• Oversee supplies, equipment and IT procurement.
• Support onboarding of staff and volunteers.
• Act as first point of contact for routine enquiries.
• Arrange meetings, take minutes and support diary coordination.
• Assist the Network Coordinator in the organisation of network events and conferences as required, including the annual conference and Green Fair.
• Prepare board papers and governance documentation.
• Maintain databases and contact lists.
IT & Systems Support
• Coordinate basic IT troubleshooting and liaise with external providers.
• Maintain equipment records, licences and renewals.
• Support development of internal processes and digital tools.
Community Hire Scheme
• Coordinate the Community Hire Scheme, set up booking procedures, payments and deposits, and coordinate collections and returns.
• Organise regular maintenance of the equipment for hire.
• Liaise with and support the Hire Scheme volunteers and ensure that their expenses are paid on time.
• Promote the scheme widely and ensure that it is taken up by local residents and community groups.
Member and Network Communications
• Maintain up-to-date contact lists and mailing groups for One Newham members and partners.
• Support the production and circulation of member communications, including e-bulletins, newsletters and event invitations.
• Upload and update content on the One Newham website and/or member portals (where applicable).
• Assist with communications for forums, training sessions and network events (e.g. creating simple flyers, booking links, reminders).
• Help ensure a consistent, timely flow of information to members about opportunities, funding, training and key local developments.
Person Specification
Essential Experience and Knowledge
• Experience in a finance-focused administrative role, ideally in a charity or small organisation.
• Strong working knowledge of QuickBooks.
• Experience maintaining financial records, processing invoices and preparing reconciliations.
• Good understanding of office administration systems and general office management.
• Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, SharePoint/OneDrive) and Google apps.
• Experience maintaining contact lists or simple CRM/mailing systems.
Skills & Abilities
• High level of accuracy and attention to detail, particularly in financial work.
• Good written and verbal communication skills, with the ability to draft clear emails and simple updates for members.
• Strong organisational skills and ability to manage competing priorities and deadlines.
• Ability to handle confidential information appropriately.
• Ability to work independently and use initiative in a small team environment.
• Practical, solutions-focused approach to day-to-day challenges.
Personal Attributes
• Reliable, proactive and well-organised.
• Calm, flexible and adaptable in a changing environment.
• Confident building positive working relationships with colleagues, members and partners.
• Commitment to equality, diversity and inclusion.
• Alignment with One Newham’s mission to strengthen the local voluntary and community sector.
Desirable
• Experience using email marketing or CRM tools (e.g. Mailchimp, Salesforce, Plinth etc.).
• Experience supporting grant administration and financial reporting.
• Knowledge of charity finance regulations and good practice.
• Basic design skills (e.g. Canva) for simple flyers or social media graphics.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an excellent communicator who is able to motivate and empower others?
We are looking for a new team member to join our service supporting Carers across Havering to improve their health and wellbeing, and access wider support that meets their needs.
This is a great opportunity to support local communities, working with Adult Carers and Young Adult Carers and helping them to make informed choices, build confidence, sustain their independence, and access support that meets their individual needs. You will carry out assessments to understand people’s individual circumstances and level of need, working together to co-produce support plans. This will involve meeting Carers in community settings and conducting home visits. The team also facilities coffee mornings and activities offering Carers opportunities for peer support and to take a break from caring.
You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
This is a part-time role (22.5 hours), and applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults in a relevant sector. It’s essential that you are confident using IT and maintaining excellent records. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.
Due to the area covered by the service, you will need a valid UK driving licence and access to your own vehicle.
Apply today!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers Leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Psychologist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Forensic Psychologist
Location: Bermondsey, Close to Surrey Quays station. Please note that this service has step free and lift access. Work from home may be possible, as per prior to agreement.
Salary: £50,000 (Full time equivalent)
NHS Equivalent Band: 8A
Shift Pattern: 30 hours per week, Monday to Friday between 09:00 - 17:00. Please note that you may be required to work outside the hours as per service and resident requirements
About the Role
A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.
Our IAP's support residents who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.
Key Responsibilities include:
- Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
- Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
- Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
- Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
- Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
- Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
- Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.
About You
We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:
- Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
- Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
- Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
- Experience working in a psychologically informed environment and providing informed consultation to others
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Are you passionate about making a difference in people’s lives?
Do you want to be part of a caring, supportive, and dedicated team?
We’re looking for a Housing Administrator to join our supported living and housing services based in Surrey.
This is a varied and rewarding opportunity where your organisation, communication, and people skills will directly support tenants, families, professionals, and care teams — helping services run smoothly and compliantly.
As a Housing Administrator, you’ll:
- Act as the first point of contact — answering phones, emails, and welcoming tenants, families, and professionals.
- Provide housing administration support, including maintaining tenancy records, start and end dates, and issuing tenancy agreements (including easy-read versions).
- Support families and tenants with housing benefit applications, exempt accommodation claims, and related queries.
- Liaise with external agencies such as local authorities, housing benefit teams, and Universal Credit to resolve housing and benefit issues.
- Take and coordinate maintenance queries for Surrey projects and Ashdown, ensuring clear communication with families and tenants.
- Support compliance with data collection requirements for CQC, Capacity Tracker, and commissioning authorities.
- Assist with audits, KPI collation, and performance reporting.
- Support property management and projects teams with document control to meet SCC, WSCC, and Hampshire contract requirements.
- Book meetings, reviews, and professional visits, and provide hospitality when required.
- Order PPE, stationery, and supplies, and support events and social activities.
- Manage the social club and safely oversee the secure handling of client bank cards in line with policy.
- At least two years’ experience in an administrative role within housing, supported living, care, or a related environment.
- Knowledge of housing management processes, tenancy administration, and compliance requirements.
- Experience supporting benefit applications or liaising with external agencies (desirable).
- Strong organisational skills with excellent attention to detail.
- Confident communication skills, both written and verbal, with a warm and professional approach.
- The ability to produce accessible documentation, including easy-read materials.
- A calm, empathetic, and non-judgemental approach when supporting tenants and families.
The ability to manage multiple priorities and work collaboratively as part of a team.
A commitment to confidentiality, safeguarding, equality, and inclusion.
About The Organisation
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic.
• Vulnerable families, including those experiencing homelessness.
• Individuals who need additional support to remain in their homes or with their families.
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to provide inclusive, compassionate support that helps people live fulfilling lives.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation.
• Ongoing training and professional development opportunities.
• A varied role where no two days are the same.
• The chance to make a real difference in people’s lives every day.
• Competitive pay and benefits package.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 22 March 2026
Ref 7301
Save the Children UK is looking for a Senior Data Analyst to join our high-performing Analysis team in the Public Impact division. You'll play a key role in delivering insight-led, supporter-focused solutions that drive income, engagement, and impact for children.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About Public Impact:
The purpose of the Public Impact is to build an active community of people in the UK who give money, time and take action to enable lasting change for children. We are building a distinctive modern cause that galvanizes the public to act with us.
About the role
As Senior Data Analyst, you will be at the forefront of transforming how data and analytics shape our fundraising, marketing and campaigning activity through Public Impact.
Working in an environment of agile, multi-disciplinary teams, you'll be a great collaborator and an experienced analytics professional, adept at building strong relationships and cutting through boundaries, in a fast-moving and dynamic environment. Leveraging agile principles, you'll flex and adapt - learning rapidly and responding to change, while keeping our supporters at the heart of everything you do.
This role is ideal for someone who combines technical excellence with a strong strategic mindset and the ability to translate complex analysis findings into actionable business change.
In this role, you will:
- Lead cross-cutting strategic analysis projects across our marketing, fundraising and campaigning squads.
- Act as a key strategic partner and subject matter expert, turning analysis into actionable recommendations that improve supporter engagement and income generation.
- Identify and implement innovative, predictive analytics solutions to our biggest business challenges.
- Lead the use of advanced algorithms and tools to improve efficiency and decision-making across the division.
- Foster a culture of data-driven decision-making through self-service tools, training, and storytelling.
- Act as product owner for our suite of CRM analytics tools, leading the development roadmap and collaborating with suppliers.
About you
To be successful, it is important that you have:
- Strong communication and collaboration skills, with the ability to influence non-technical stakeholders and explain complex concepts to those same stakeholders.
- Proven experience applying advanced analytical techniques in marketing, including segmentation (e.g. cluster analysis), behaviour prediction (e.g. propensity modelling), churn analysis, A/B testing, and data visualisation.
- Strong skills in R (R Studio), SQL or Python for statistical analysis in a commercial context.
- Experience with data analytics tools and platforms such as Azure Synapse Analytics, Databricks, Salesforce, Microsoft Power BI is advantageous.
- Experience working with large datasets, including extracting and preparing data using SQL and a strong understanding of relational databases.
- Experience with website analytics tools (e.g. Google Analytics or Adobe Analytics) is desirable.
- Passion for applying data to drive positive social impact.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Midnight on Sunday 22nd March
The Interview process for this role will be an initial informal call with the hiring manager, then a formal competency based interview in front of a panel at the second stage. Questions for the 2nd round will be sent at least 48 hours ahead of the interview.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is an exciting opportunity to play a key role in delivering technology change across the organisation. As an IT delivery officer, you’ll support the successful delivery of IT projects and change initiatives that enable teams across the organisation.
You’ll act as a bridge between business areas and IT, helping colleagues articulate their needs, translating these into clear requirements and support the planning, coordination and governance of delivery activity.
Working closely with colleagues and external partners, you’ll support the structured delivery of IT initiatives. You’ll keep project documentation up to date, support backlog management and help provide clear updates on progress.
You’ll also play an important role in supporting user adoption, coordinating and delivering training sessions to ensure colleagues feel confident and well supported when new systems or changes are introduced.
This is a fantastic role for someone who enjoys variety, thrives on collaboration and wants to develop their career in project management, business analysis and change management.
About you
You’ll have experience supporting the delivery of projects, change or improvement initiatives or be able to demonstrate transferable skills from a similar environment.
You’ll be confident working with a wide range of stakeholders, translating conversations into clear requirements and well-structured documentation. You’ll have experience maintaining delivery documentation such as plans, trackers or reports and you’ll be comfortable working with tools such as Microsoft 365 and project management tools like jira, asana, trello or similar.
You’ll be friendly, engaging, with a natural ability to connect with others. Comfortable striking up conversations and building rapport, you’ll enjoy building relationships across the organisation and working closely with colleagues at all levels. You’ll be someone people feel at ease approaching, helping to create trust, openness and strong collaboration.
Organised and analytical in your approach, you’ll be comfortable managing multiple priorities and adapting to changing demands. You’ll bring a collaborative, proactive mindset and a genuine interest in how technology can improve services and outcomes across the organisation.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Thursday 12 March 2026 9 am
Interview date week commencing 23 March 2026
Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre projects managed include those for older people, youth, children center services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.
Role
To be responsible for the day-to-day provision of an efficient, welcoming and professional reception and administrative/business support service to the Masbro Community Centre.
The applicant will be the first person a visitor, client or customer meets or speaks to face to face or on the phone. The applicant will need to have a good rapport with people and make them feel welcome and at ease. UPG deliver a range different activities a week with a footfall of over 500 people a week.
Supporting providers and users of the Community Centre.
Duties and Responsibilities
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As the receptionist and administrator, ensuring all users and visitors are dealt with promptly, professionally and courteously.
- Provide a warm, supportive and nurturing front-of-house presence, building positive relationships with service users, tenants, volunteers and partners.
- Develop and maintain effective clerical and administrative systems in line with UPG policies and procedures, reviewing and improving systems where necessary.
- Carry out general administrative duties including (but not limited to):
- Managing incoming and outgoing post
- Responding to written and verbal enquiries
- Coordinating bookings for workshops and classes
- Processing invoices and supporting basic financial record-keeping
- Assisting with room and hall hire bookings and issuing hire agreements
- Attending and minuting meetings as required
- Undertaking follow-up actions where necessary
- Assist with the reporting and monitoring of repair and maintenance issues and liaise with contractors where appropriate, escalating concerns to the Centre Manager / CEO.
- Support the scheduling of events, activities and services, including providing accurate information and assisting with room set-up and clear-down when required.
- Maintain clear and accurate records of Centre usage, including visitor logs, attendance registers and staff whereabouts for emergency purposes.
- Work collaboratively with reception and administrative colleagues across all UPG sites to ensure consistent systems, shared best practice and coordinated cover arrangements where required.
- Develop and maintain links with borough-wide support services to ensure effective signposting for residents and organisations.
- Undertake student enrolment, inductions, DBS checks and other relevant compliance procedures for volunteers, staff and external groups, ensuring records are securely maintained.
- Support the promotion and publicity of the Centre, including updating noticeboards, digital displays, website content and social media platforms in collaboration with the Family Services and Performance Manager and colleagues at other sites.
- Assist in gathering data and basic monitoring information required for reports to funders and stakeholders.
- Support room inspections and ensure spaces are prepared to a high standard before and after use.
- Promote a culture of inclusion, respect and community cohesion, demonstrating empathy and sensitivity when supporting individuals from diverse backgrounds.
- Work at all times in accordance with UPG policies, particularly regarding equal opportunities, safeguarding, health and safety, risk assessments and confidentiality.
- Assist with fire drills, emergency procedures, risk assessments and compliance monitoring.
- Demonstrate commitment to equality, diversity and inclusion in all aspects of work.
- Provide occasional administrative support to senior management, including diary coordination and document preparation where required.
- Undertake any other duties as directed by the CEO or Line Manager that contribute to achieving UPG’s aims and objectives.
Please see the attached Person Specification.
CENTRE FOR AGEING BETTER
External Affairs Manager – Ageism and Inequality
· Permanent
· Salary £48,756
· Full time (37.5 hours per week) minimum 4 days a week considered
· Flexible working options will be supported
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the Role
We’re looking for a strategic, creative and proactive public affairs professional to lead our influencing work on ageism and inequalities, including our campaign for a Commissioner for Older People and Ageing; the development of an ageing society strategy; and work to address inequalities in experiences of ageing and support those groups who need it most .
In this role, you’ll shape and deliver an ambitious communications and influencing strategy that raises the profile of our policy issues in parliament and the media and builds support for our policy solutions among national and local government and wider sector leaders.
Working closely with colleagues in the ageism, inequalities and comms teams, you’ll design and deliver impactful communications activity across the channels most likely to increase our influence – from direct engagement and events to media, marketing and social content.
Central to the role will be supporting policy analysis and developing our national policy asks, drafting briefings and consultation submissions, and identifying opportunities to influence through monitoring the external landscape.
You’ll also lead the development of an effective stakeholder engagement plan, driving engagement across government departments, parliament, and other influential stakeholders.
About You
You’ll bring strong experience of working with government and parliament, and a track record of delivering effective policy, campaigning or public affairs activity. A confident communicator, you’re able to translate complex research and policy issues into compelling, accessible messages and present them persuasively to a range of audiences.
Highly organised and comfortable managing multiple priorities, you’ll combine strategic thinking with creativity and a proactive approach to spotting opportunities. You’ll have excellent relationship‑building skills, acting with diplomacy and credibility when engaging with senior stakeholders.
You’ll enjoy working both independently and as part of a small, supportive team, and you’ll be willing to work flexibly when needed to support key events or urgent issues.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply, please follow the link to complete an application and EDI form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
The closing date for this role is 10th March, with in-person interviews to take place 23rd March.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Kids Club Kampala are looking for an enthusiastic and experienced Trusts & Foundations Manager to join our small but highly effective team, helping to raise funds and awareness of our work in East Africa through grant fundraising.
About Kids Club Kampala and the Role
Kids Club Kampala is a children’s charity with a Christian ethos working across East Africa. Our mission is to transform children’s lives, empower communities, and reduce poverty throughout East Africa. We do this by meeting children’s and families’ immediate needs and strengthening their futures through child protection, access to education and family strengthening. Together, we can help more children not just survive but thrive. We envision a world where every child has the opportunity to reach their full potential. By remaining child-centred and prioritising the needs of the poorest, by 2035 we will have made a tangible impact in over 5 million lives.
We have grown significantly in recent years and last year expanded our work from Uganda to across East Africa. Grant fundraising remains one of our primary income streams and the Trusts & Foundations Manager will build on our strengths and successes in this area, developing our existing relationships and working to generate new partnership opportunities.
Job Description
Strategy & Pipeline Development
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Develop and execute an annual Trusts & Foundations strategy to meet income targets and diversify the portfolio.
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Research, prospect and cultivate our grant funding pipeline of international funding opportunities.
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Maintain an up to date knowledge of the broader grants fundraising environment.
Bid Development & Proposal Writing
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Write high-quality, evidence-based proposals that translate East African programme data into persuasive narratives.
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Collaborate with the Head of Finance on project budgets and support the Finance & Grants Officer with research, applications and reporting.
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Develop bespoke bids for institutional funding applications while maintaining the integrity of operational goals.
Partnership Management & Stewardship
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Manage a portfolio of existing donors, building long-term partnerships through proactive engagement.
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Provide bespoke updates and support the CEO with preparing and presenting at virtual or in person meetings.
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Execute strategies to move one-off grants toward multi-year commitments for sustainable income.
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Support to develop and expand our corporate partnership portfolio.
Impact Reporting & Grant Management
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Produce accurate, high-quality progress and impact reports.
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Maintain precise CRM records, tracking all reporting deadlines.
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Monitor grant expenditure and milestones, flagging potential risks or deviations to senior leadership.
Person Specification
We welcome applicants from all backgrounds, whether or not you have a degree. If you meet most of the following criteria, we encourage you to apply.
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Commitment to our mission and values.
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Experience working in the charity sector.
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Strong track record working within grants fundraising.
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Excellent written and verbal communication skills.
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Ability to craft compelling narratives and proposals.
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Experience working with budgets and financial information.
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Excellent organisational and time management skills.
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High attention to detail and accuracy.
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Proficiency in Microsoft Office / Google Workspace.
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Ability to work both independently and as part of a team.
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Adaptability and the ability to prioritise tasks in a fast-paced environment.
What We Offer
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Annual Leave: 25 days of annual leave pro rata, plus 8 public holidays and an additional day off for your birthday.
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Flexible Working: Fully remote working with flexible hours.
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Pension: 5% employer pension contributions.
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Professional Development: Individual training and development plan, with ongoing investment in your growth.
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Project Visit: Option to visit East Africa after your first year of employment.
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Team Wellbeing: Quarterly team meet-ups, including an annual wellbeing day, and a Christmas get-together.
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Training Days: Annual training days and a generous training budget.
How to apply
Please apply via CharityJob with your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specification before the closing date of Friday 27th March 2026. Interviews will be held via video conference the week of the 6th April 2026.
If you have any questions or need further information about the role, please feel free to reach out.
Our Commitment to Diversity and Inclusion
At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.
Helping kids in East Africa survive and thrive


The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Project Information
Butetown and Grangetown Neighbourhood Fund project, funded by the Youth Endowment Fund. More details here: Neighbourhood Fund | Youth Endowment Fund
Citizens Cymru Wales has developed an innovative approach to reducing youth violence with community organising at its heart, working across four unique assumptions:
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‘It takes a village to raise a child’
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‘Anger without power leads to rage’
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‘Recognising the need to address Adverse Community Experiences’
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‘If you are not at the table, you’re on the menu’
In 2021 it developed a community led action plan to address youth violence in the neighbourhoods of Butetown and Grangetown. This work then secured £1m funding from the Youth Endowment Fund (YEF) to demonstrate how community organising can improve the lives of children and young people. Across Grangetown and Butetown, almost 2500 people were listened to, and issues workshops took place from which seven interventions were identified including Mental health, Additional Learning Needs and Literacy, an Employment partnership, Sports and diversionary activities and local microgrants. Each intervention is led by a local community-based organisation. At the heart of the work is building a hyperlocal community organising alliance. Underpinning the work is the development of a Youth Action Zone, a youth-led multi-agency partnership to support young people in the neighbourhood for the long term. The project is in its final year of delivery and needs a locally based project manager to support the current organisations to fulfil the action plan and build a long-term legacy.
Main Responsibilities
This is a unique role, focused on project management but embedding community organising. As project organiser for Butetown and Grangetown Neighbourhood Fund you will support the project aims, enabling core partners and intervention leads to fulfil the action plan and build a legacy for the long term. Alongside this, you will develop a craft of community organising, working closely with civic organisations based in the neighbourhoods, understanding local power and building partnerships with wider stakeholders, and developing local institutions and youth leaders. All of this should ladder up to building the power of the broader Cardiff Citizens alliance.
You will embed the ethos of community organising across the project and its legacy by:
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developing the leadership of people within local organisations - our 'leaders' who lead the campaigns we work on
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helping them to collectively identify the changes they want to see and create strategies to win those changes
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strengthen institutions’ own abilities to achieve their missions.
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Support leaders in connecting the hyperlocal work to the Cardiff Citizens alliance – developing their capacity to work with other leaders and civic institutions across the city to develop collective ambitions and actions (leading up to the 2027 Local Authority elections).
We envisage the role to be roughly 2 days project management and 1 day Community Organising, but given the nature of the project, these will naturally bleed into one another.
Working as the Project Organiser for Citizens UK, your main responsibilities will include:
Career Pathways Headings
Build and manage projects and achieve work targets effectively
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Project manage the YEF/Citizens UK Neighbourhood Fund project in the neighbourhoods of Butetown and Grangetown
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Support the delivery of four interventions (Mental health, ALN & Literacy/Sports and Police action team) including due diligence, accountability, measurement and impact monitoring.
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Ensure good governance; setting up stakeholder meetings and working with community leaders to develop the agenda and actions
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Develop an understanding of place-based systems change and support system behaviours across the project, including feedback, collaborative leadership and shared power
Develop and manage external relationships
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Maintain and extend local relationships and partnerships with community and civic organisations and wider statutory power
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Map and develop an ecosystem of strategic relationships at the local level
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Ensure the YEF work is embedded within the local ecosystem of support for young people.
Communications
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Support the interventions with communicating the impact of their work individually and collectively
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Create comms outputs that communicate the work of the YEF project for internal and external stakeholders
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Represent the organisation effectively to external audiences in meetings and at events
Generate income and resources
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Support the interventions to seek additional funding to continue their work beyond 2027
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Support local organisations to increase their capacity
Identify and develop relational leaders prepared to act with others for the common good and support them through a cycle of action and training in our curriculum
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Conduct 5 relational one-to-ones per week
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Identify and discern actual and potential leaders with the passion and ability to drive change
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Achieve significant development of primary and secondary leaders; nominate new leaders for training on the Citizens UK core taster curriculum and for National Training
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Attend Citizens UK 6-day training to further understanding the method of Community Organising used by CUK
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Teach sessions of the core taster Community Organising curriculum at a local level (supported by a senior Organiser)
Strengthen institutions and develop a broad-based neighbourhood alliance
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Ensure good understanding of the basic interests and traditions of typical member institutions
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Support the development of the Cardiff Citizens alliance
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Support with running institutional development campaigns in a range of organisations in the local area
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject (D)
Qualification in a subject of relevance to community work or community organising (D)
Experience
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Evidence of having acted in a leadership role with peers or in local community activities (e.g., organising clubs or societies) (E)
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Experience of project management; evidence of having set up and/or delivered projects on time and to standard (E)
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Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)
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Experience of building consensus between diverse stakeholders to drive progressive change (D)
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Previous campaign experience (D)
Key skills and knowledge
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Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)
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Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)
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Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Strong IT skills to include MS Office (E)
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Understanding of policy and campaign landscape in the UK, particularly around young people, community empowerment and neighbourhoods (D)
Personal qualities & values
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A self-starter with ability to take initiative and work independently (E)
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A passion for justice (E)
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A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)
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An interest in and experience of politics and public life (E)
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Able to work in a team (E)
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Willingness to work within accountable relationships (E)
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Self-motivated and adaptable (E)
Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
The client requests no contact from agencies or media sales.
About the role
The Community Support Worker will play a key role in our community support team and service provision. Leading a team of volunteers, they will manage community enquiries through our helpline, digital channels, and in person at our Welcome Area, ensuring that IRMO remains a warm and accessible space for all.
They will work closely with other teams to provide service users with accurate, up-to-date information, support the delivery of our advice services and make referrals to partner organisations and services. They will also play a key role in the delivery of the Community Support and Access to Health initiatives by planning, organising and delivering one-to-one support, outreach activities and workshops. This post is designated for a Portuguese speaker, in order to strengthen engagement and inclusion of Brazilians and other Portuguese-speaking migrant communities.
Key responsibilities
Community Support
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Serve as a key point of contact for Portuguese and Spanish-speaking community members, guaranteeing a welcoming environment, managing enquiries and referring to relevant IRMO services or external providers as needed.
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Maintain up-to-date knowledge of internal and external resources and services available to the community, and share this information with community members.
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Follow safeguarding practices across the services provided by the Community Support team.
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Actively contribute to the planning, organising and delivery of the Advice area’s activities, events and workshops, including outreach sessions.
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Lead the recruitment, induction and supervision of Community Support volunteers.
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Represent IRMO in meetings and events related to community engagement, promoting our services among key stakeholders.
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Maintain accurate and timely records of service users and project activities using IRMO’s monitoring tools and database (Views).
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Record user feedback and complaints.
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Respond promptly and professionally to phone calls, emails, WhatsApp messages, and other enquiries.
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Assist with additional administrative tasks as required.
Access to Health
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Organise and manage drop-in sessions, including initial screenings.
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Deliver specialist information and advice as part of Access to Health initiatives, increasing awareness and accessibility for the community on topics such as cancer screenings, Chagas disease, sexual and reproductive health and vaccination uptake.
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Assist and advocate for community members facing barriers in accessing healthcare.
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Plan, organise and deliver rapid community testing screening sessions and health promotion events, both at IRMO and in external community settings.
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Organise and participate in regular outreach activities to promote Access to Health services and engage community members.
Key Duties & Responsibilities may evolve to meet the changing needs of the organisation and community, requiring flexibility and openness to additional duties as directed by the line manager.
Person specification
E = Essential - D = Desirable
Qualifications, Experience & Knowledge
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At least one year of experience in a similar role (E)
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Experience working or volunteering in the not-for-profit sector (D)
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Experience in managing and motivating volunteers (D)
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Understanding of issues facing the Latin American community in the UK (E)
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Understanding of safeguarding and child protection practices (E)
Skills & Abilities
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Excellent verbal and written communication skills in English and Portuguese (E)
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Good verbal and written communication skills in Spanish (E)
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Ability to communicate in an effective and accessible way with a diverse range of individuals and organisations (E)
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Ability to work with service users in a way that promotes their rights and dignity, while being aware of relevant boundaries (E)
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Ability to interact with service users from all backgrounds in a friendly, approachable and supportive way (E)
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Excellent organisational skills and attention to detail (E)
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Ability to manage own time and workload effectively (E)
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Ability to work independently and as part of a team (E)
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Good IT skills, including experience using Google Workspace applications and databases (E)
Personal Attributes
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Professional, positive and flexible attitude (E)
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Self-motivated and resourceful (E)
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Commitment to the principles of equality, diversity and inclusion (E)
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Commitment to IRMO's vision, mission and values (E)
Other requirements
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Willingness to work occasional evenings and weekends as required (E)
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Salary: £55,407 per annum.
Hours: 35 hrs per week
Place of work: Hybrid with a minimum requirement of 24 in-person days per annum and significant travel across the UK including overnight stays (at least once a month)
Join Our Team!
We are looking for someone to join us who will take the lead on improving the quality and standards of care for people affected by Crohn’s and Colitis across the UK. As a member of the Senior Executive Team you will translate the strategic direction of the charity into tactical plans for healthcare professional support and quality improvement to achieve the charity’s strategic objectives.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.
Role Overview
You’ll work with the Director of Services, Research and Evidence to develop and implement a healthcare professional services strategy in accordance with the charity’s strategic aims. You will deliver the charity’s strategic leadership of the IBD UK Alliance and associated programmes of work as well as the implementation of the National Primary Care Diagnostic Pathway for lower gastrointestinal symptoms, and building a support offer for IBD nurses. You’ll be leading the strategic planning and budgeting for the Health Professional Support & Standards team, providing visible and influential leadership to the charity and driving a culture of high-performance, collaboration and continuous improvement.
About You
It is essential that youhave significant experience working in a health charity, leading a team that delivers programmes to support healthcare professionals. This includes developing education, driving engagement, and leading quality improvement initiatives across primary and secondary care.
You will be an experienced leader with a strong track record of managing teams and influencing senior stakeholders to improve standards of care. This is not a clinical role; we are seeking someone with proven experience leading healthcare professional support, education, engagement, and quality improvement programmes within a charity setting, rather than someone whose experience is primarily clinical.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail.
In this role, there is plenty of scope for a hybrid approach working from home, although there will be times when you will need to be at face-to-face meetings with your team or our partner agencies. There is a requirement for you to attend a minimum of 24 in person days a year, and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. There will be a requirement for significant travel and overnight stays around the UK (once a month on average).
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Catherine Winsor, Director of Services, Research and Evidence. Contact details can be found in our Recruitment Pack.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack attached.
Closing Closing date: Monday 16 March 2026 at 9am
Interviews will be taking place on 25/26th March (tbc) and will be held either remotely or in our London Office.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.





