Inclusion jobs

JOB TITLE: Senior Schools Education Officer - Digital Projects

DEPARTMENT: Education Team, Programmes Department, Foundation

LOCATION: Stamford Bridge (with regular delivery at educational establishments throughout the week)

CONTRACT: 35 hours per week, Monday to Friday.

DIRECT REPORTS: Digital Blue -Education Officer

 JOB FUNCTION: To lead, teach and deliver on behalf of Chelsea FC Foundation the innovative Digital Blue Project. This will include the delivery of a range of initiatives and programmes as we develop this area of STEM provision for our local beneficiaries, Foundation wide.

Closing date: 24th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

PLAY YOUR PART (Main Responsibilities):

• Oversee the delivery of our Foundation Digital Blue programme; in line with Foundation outcomes and line management of associated officers and coordinators to ensure all elements meet required standards
• Develop and deliver further Digital Blue programme schemes to inspire participants of all targeted ages involved in the programme – which includes the creation of resources and promotional materials.
• Work collaboratively across the Foundation on our Digital Blue initiatives to identify potential service gaps, and potential for further grants to develop provision.
• Work with the Schools Education Manager and Futures Manager to identify development opportunities and service gaps within existing programmes.
• Support the Philanthropic Partnerships Team and Grants Teams with approaching suitable partners and/or funders as identified to develop programme funding opportunities.
• Attend Local Strategic Partnership Meetings to raise awareness of our local provision, and then network to enhance new funding and delivery opportunities
• Coordinate and devise scheduling or the delivery of Digital Education programme, including schools based and stadium sessions
• To successfully manage relationships with participants, schools, community settings and partners as part of the programme.
• To undertake any other Foundation activities that may be required in addition to the role.

DO THE RIGHT THING (Our Expectations): 

• To demonstrate and live by the club’s values; Here to Win, Be Brave, Do the Right Thing, Play Your Part, Many Teams, One Club and Proud to Be Chelsea
• To adhere to the Foundation’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department

HERE TO WIN (Measures of Performance):

• To provide opportunities that are best in class and industry leading demonstrating high performance.
• To demonstrate excellent subject knowledge and provide to support to others with developing their own STEM subject knowledge.
• To be responsible for and ensure that all data, monitoring, and evaluation is captured and inputted onto data management systems. 
• To be an inspiring role model, creating a safe, positive and fun environment in which to motivate and encourage children and young people to learn. 
• To ensure that all digital education programmes are delivered within the budgetary constraints.
• To develop and maintain relationships with key stakeholders including schools, colleges, local authorities, voluntary sector organisations and other funders
•  Complete and submit high quality project reports at 6-month intervals, or as and when required internally or in accordance with the needs of each funder.
• To achieve weekly and monthly targets as set out by the Skills & Learning Manager.
• To attend regular team and organisation meetings reporting key performance achievements/areas for improvement.
•  To demonstrate the ability to drive and innovate new and existing opportunities individually and as part of a dynamic team.
• To have the ability to work in a confident and flexible manner, and understand the importance of private and confidential material
• Ensure success stories are captured through working with Chelsea FC Foundation/Chelsea FC media staff.

PROUD TO BE CHELSEA (Person Specification):

Qualifications:

Essential

• Relevant professional and/or academic qualifications or a minimum of 2 years’ experience in the industry sector
• Emergency Aid and Safeguarding Children Certificates

Desirable

• Level 2 or above Youth Work Qualification
• Clean Driving Licence

Experience:

Essential

• A knowledge and understanding of digital programmes and other STEM related activities.
• Experience of delivering sessions to children & young people in primary and secondary school settings.
• Experience in line-management of full-time and sessional staff members
• Ability to manage own timetable, meet multiple deadlines and work flexible hours, which may include evenings and school holidays.

· 

Desirable

• Teaching Qualifications (PETTL / PGCE)

• Outstanding track record in developing education programmes and opportunities for groups who may be hard to reach
• Knowledge of Chelsea FC Foundation, CCO’s and Football Charity programmes
• Knowledge of PLCF and PLPFA funded projects
• Knowledge of Monitoring & Evaluation and quality assurance programmes relevant to the industry sector
• GDPR knowledge compliance

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. 

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. 

Location: Home-based / hybrid (with regular travel within designated region to meet with clients and partners)

Contract: 2-year fixed term (possibility of extension/permanent, subject to funding)

Salary: £33,174

Are you looking for an inspiring, rewarding career, working alongside exceptional people? As a Poppy Factory Employment Consultant, you’ll be helping veterans to find sustainable employment and supporting them in their new roles. 

At the Poppy Factory, we help veterans to find meaningful and sustainable employment after service. Our aim is to empower veterans, help them to recognise their unique skills, and give them the confidence to move forwards in their career.

As an Employment Consultant, you’ll assist veterans in navigating barriers to employment, such as physical and mental health conditions, substance use, criminal records, and insecure housing. You’ll be based at your home, but will regularly travel for face-to-face meetings with clients, colleagues, and partner organisations.

You’ll meet with veterans to help them figure out their career ambitions, and support them in drafting application materials, overcoming challenges, and connecting with employers. You’ll work alongside health and welfare service professionals to ensure that your clients have access to all the support they need.

What you'll bring

• Adaptability: You’re an emotionally resilient person, who thrives in a varied and challenging role where no two days are the same. You’re skilled at balancing competing priorities and can shift focus quickly to effectively support your clients.
• Collaboration: You’re an empathetic communicator, who can quickly build rapport with your clients. You can effectively share back your knowledge about best practice, client engagement techniques, and organisational partnerships with colleagues.
• Motivation and commitment: Helping your clients reach their employment goals requires hard work, tenacity, and a sense of purpose.
• Experience and confidence in empowering people with complex challenges: Many of the veterans you’ll be working with need intensive support to manage health issues, substance use, insecure housing, criminal records, or other barriers to employment.

Why Should you apply?

• An opportunity to give back to our armed forces, and make a lasting positive impact in the lives of veterans and their families.
• A competitive salary and benefits package, including generous holiday and pension contributions.
• A varied role, with a mix of travelling in your area, home working, quarterly shared-space working days, and biannual visits to the Poppy Factory in Richmond, London.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• An opportunity to flex your outreach and engagement skills, collaborating with organisations across your region to empower your clients, grow our service, and make a lasting impact.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Keiron Coombs, Services Manager.

For an informal conversation to find out more about this role, please contact Keiron Coombs.

The closing date for this role will be 4 January 2026. Please note we cannot accept late or incomplete applications. Only applications submitted through our online system can be accepted.

No agencies please.

Join our Stories Team and help amplify the voices of patients and fundraisers, showcasing the impact of The Royal Marsden Cancer Charity. Collaborate across departments to deliver inspiring campaigns and case studies that raise awareness and drive action. Be part of a rewarding career where your work supports The Royal Marsden to save the lives of people affected by cancer, everywhere.

What You’ll Be Doing

• Collaborating across the Charity and the hospital to identify opportunities where patient and supporter stories can amplify fundraising and awareness.
• Interviewing patients, families, and supporters to create powerful stories for fundraising materials, campaigns, and digital platforms.
• Building and stewarding relationships with case studies, ensuring diversity, representation, and sensitive management across all communications.
• Reviewing and shaping case study briefs to ensure clear objectives and agreed criteria are met.
• Maintaining and auditing the case study database to keep an up‑to‑date, ethically managed bank of stories and images.
• Working with colleagues in the PR, fundraising, marketing and digital teams to showcase stories across channels, support events, and maximise the Charity’s impact.

 What We’re Looking For

• A natural storyteller with strong copywriting, interviewing, and editing skills, able to craft powerful patient and supporter stories across digital, print and campaign channels. 

• A relationship builder with excellent interpersonal skills, empathy and resilience, who can connect sensitively with case studies while maintaining professional boundaries. 

• A creative communicator who can interpret briefs, tailor content for diverse audiences and showcase stories that drive engagement, fundraising and brand awareness. 

• A collaborative team player who thrives on working with colleagues across fundraising, marketing and PR and communications, building strong relationships and sharing ideas to create impactful stories together. 

Why Join Us?

We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful – with the flexibility to work in a way that suits you.

 What we offer:

• Hybrid working between home and Chelsea with occasional travel to Sutton.
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme and other discounts opportunities
• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. If this sounds like the opportunity for you, we’d love to hear from you.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Empower with Coffee: Head of Fundraising & Partnerships, Fair Shot

Location: Fair Shot Café, Slingsby Place (Hybrid: 3 days office, 2 days home)
Salary: £47,000 per annum + Excellent Benefits
Contract: Full-time, Permanent

About Fair Shot
At Fair Shot, we believe everyone deserves a fair shot at employment. Adults with learning disabilities face one of the highest unemployment rates in the UK, and we're here to change that. Through our year-long traineeship programme, we equip individuals with the skills and confidence to thrive in the workplace, whether as expert baristas or office professionals. Every pound raised helps us create opportunities, break barriers, and transform lives.

The Role
We're looking for a passionate and strategic Head of Fundraising & Partnerships to lead our income generation and help us scale our impact across London. This is more than a fundraising role - it's about building a movement for inclusion.

You'll design and deliver a fundraising strategy that secures vital income from trusts, foundations, corporates, and major donors. You'll also forge partnerships that amplify our mission and open doors for the people we serve. Working closely with our CEO and COO, you'll be at the heart of our growth journey.

What You'll Do

• Develop and implement a fundraising strategy (annual income is £900k-£1m)
• Secure funding from trusts, foundations, corporates, and HNWIs.
• Lead on bid writing, proposals, and stewardship, ensuring compelling submissions
• Build authentic partnerships that create real-world impact
• Represent Fair Shot at events and networking opportunities, raising our profile and generating new leads
• Report on progress to the Board and help shape our future

About You

We're seeking a dynamic and driven fundraiser, ready to take the lead on this exciting challenge and craft a strategy that powers real, lasting impact. Here's what you'll bring:

• Proven experience in fundraising and partnership development, with a strong track record of success.

• A strategic thinker who can turn ideas into action.
• Exceptional relationship-building skills, able to inspire and influence senior stakeholders.
• Skilled in bid writing and pitching, with a clear, persuasive style.
• Entrepreneurial, proactive, and driven by results-and by purpose.

Benefits

We offer a brilliant benefits package including:

• 30 days paid holiday (including Bank Holidays) + one Friday off each month
• Flexible working (3 days office, 2 days home)
• Free beverages and staff lunch at the café
• Training and career development opportunities

How to Apply
If this role sounds like your perfect next move, one where you will lead fundraising for a wonderful, impactful charity that's changing lives, we'd love to hear from you. Please send your CV and a cover letter with the subject line : Head of Fundraising Application.

Applications should be addressed to Bianca Tavella, CEO Fair Shot

The closing date for applications is Friday 12th December 9am.

Charity People is delighted to be partnering with National Literacy Trust to recruit for a Brand and Media Partnerships Lead. A core position within the National Year of Reading Team, this is such an exciting role for someone whose skills include creativity, strategic planning and delivery, as well as high level relationship management ability.

Within your role you will build and deliver a range of public facing partnerships designed to bring the National Year of Reading to life within key audiences across the UK, driving both awareness and behaviour change. You will build on the existing foundations of the campaign plan to conceive and deliver a series of partnerships - with media owners, brands and others - which have a focus on public-facing activations designed to make the National Year of Reading memorable and impactful, and to and ensure it resonates across society.

National Year of Reading, Brand and Media Partnerships Lead

Contract: one year fixed term contract from early 2026
Salary: £60,000 per annum
Location: Hybrid role between home and London office, where you will be able to work regularly from home around the requirements of your role for in person meetings or travel. You will have significant contact with stakeholders which will require you to be in London regularly. This is likely to be at least weekly.
Closing date for applications: Wednesday 17th December
Interviews: First interviews will be held remotely on either the 7th or 8th January, with second round taking place in person the following week

Core responsibilities within the position will include:

* Working with creative and media agencies, as well as with internal teams to lead on the development and delivery of high impact cultural moments and events
* Secure media and platform support including creator led campaigns and inventory to reach general and target audiences
* Effectively manage high profile partner relationships throughout the year, from inception through delivery and post partnership evaluation
* Work with the fundraising team as well as other internal teams to source, vet and secure new partnerships, including developing partner proposal, decks and reports
* Work with the National Year of Reading team, as well as with key stakeholders across the organisation, to establish a clear framework within which campaign partnerships can operate
* Ensure the partnership strategy is aligned to the goals of the National Year of Reading, prioritising sectors that deliver the most value for the campaign
* Work alongside the research and evaluation team to support the campaign evaluation and reporting

We would love to see applications from candidates with the following skills and experience:

* Campaign experience from either client or agency side (marketing, media or creative)
* Track record leveraging pro bono and in-kind support to deliver creative executions
* Experience working on a range of digital and traditional media partnerships
* Track record of delivering public facing moments that reach broad audiences and gather national PR coverage
* Relationship management skills all levels including at a senior, cross sector level
* Experience of developing and delivering brand or creative partnerships to reach young people, parents, communities, or schools
* Demonstrated ability to think strategically and deliver complex, collaborative projects end-to-end
* Effective communicator able to engage varied audiences
* Project management experience across multiple stakeholders
* Able to adapt to demands of a short-term role, picking up on existing projects while also working on new prospects and delivery from the start

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: HMS Raleigh, Torpoint, East Cornwall, PL11 2PD

Contract: Full time, Permanent

Salary: £29,000 gross per annum

Closing Date: 1st of December 2025

Are you a Training Centre Support Officer looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Training Centre Support Officer to join our team at HMS RALEIGH.

About the role

The purpose of this role is to support the Centre Manager in managing the facility known as SCTC Raleigh which is hosted at HMS Raleigh. We operate within and as part of HMS Raleigh, this requires significant co-ordination and liaison across the wider team at HMS Raleigh. The purpose of SCTC Raleigh is to facilitate and support the delivery of cadet training for all organisations of the Royal Navy Cadet Forces. This role is responsible for facilities management and health and safety reporting to the Centre Manager.

Responsibilities

• To support the Centre Manager to facilitate all activity hosted at the centre
• Lead on arranging all logistics in support of the centre’s activities
• Ensure the centres facilities are maintained appropriately
• Manage the routine health and safety records and actions for the Centre Manager

Requirements

• Strong administrative and organisational skills.
• Experience/knowledge of uniformed and/or youth organisations
• Experience working within the Military environment preferably Royal Navy.
• Can demonstrate ability to form and maintaining collaborative relationships.
• Ability and willingness to work evenings and weekends

For further information, please download the Recruitment Pack.

Benefits

• 51 days annual leave per annum
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant team in the bustling heart of Birmingham.

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. You will deliver a range of statutory advocacy services including Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA) and Care Act Advocacy. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work: Full-Time: 37 hours, working between Monday to Friday 9am - 5pm

Location: Home based with travel around the Birmingham area.
(Applicants must live within the area; have a full driver’s licence and access to their own transport)

Salary: Starting Salary of £24,242.40 per annum

Contract type: Permanent

Independent Advocate Requirements:

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Benefits:

• 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
• Auto enrolment Pension plan
• Death in service cover.
• Bike to work scheme.

Meet the Organisation: Who We Are and What We Do
 

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

Think you are the perfect fit for this Independent Advocate role? Don't wait, click apply now!

Closing Date: 9AM, Wednesday 17th December 2025 (We reserve the right to close this vacancy early)

Interview Date: TBC
 

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

About the Role

This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role.  This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change. 

The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.

This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover. 

We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
2. To tackle systemic injustice through strategic litigation and pursuing policy change
3. To build survivor leadership and influence within ATLEU and across the sector
4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
5. To invest in and support our people to ensure we are effective and sustainable

Our values are integral to who we are, what we do and how we do it.

• There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

• We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

• Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law. 

Employment Information
 

Job Title:Head of Operations

Job Term:Permanent

Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available

Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)

Pension:7% employer pension contribution

Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata

Reports to:  CEO

Line Management: Up to 5 staff members

Probation:6 month probation period

Location:Central London, near London Bridge and with occasional travel to Sheffield 

Objectives of the post

To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance. 

To manage ATLEU’s team of operations staff including human resources, operations and projects,  finance and external bookkeepers. 

To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan. 

Main Responsibilities

1. Leadership and Strategy

• Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it. 
• Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation. 
• Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services. 
• Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator. 
• Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
• To work closely with the Director of Saltworks to support the operational running of ATLEU’s  trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.

2. Finance 

• Lead ATLEU’s financial planning, management and reporting processes. 
• Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date. 
• Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
• Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets. 
• Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
• Ensure that accurate records and accounts of monies claimed are held on all cases  and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
• Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly. 
• Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
• Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.

3. Office and Operations

• Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively; 
• Liaise with building management for both offices, manage any rent negotiations and any future office moves 

• Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
• Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
• Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies. 
• Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required. 
• To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files. 

4. Human Resources

• The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities. 
• In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
• Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
• Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
• Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals. 
• Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme. 
• Model positive, fair and open people leadership and support other managers in their supervisory capacity.

5. Governance and Compliance 

• Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.

• Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.

• Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
• Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
• Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
• Stay abreast of relevant legislation and governance best practices, implementing changes as necessary. 
• Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.

6. Information Technology / Data Protection and Cyber Security

• Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research. 
• Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
• Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
• Develop and maintain the organisation’s IT and business continuity plan and update it annually.
• Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
• Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;

• Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained. 
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.

7. Other

• Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
• To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
• To travel to ATLEU’s Sheffield offices as required. 
• From time to time to attend other meetings, including out of hours, when necessary.
• To undertake additional duties as may become necessary.
  
   

Please refer to the attachment below for further information and the full person specification.

 

How to Apply

To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered. 

Please ensure that the cover letter: 

• sets out why you wish to work for ATLEU
• addresses the criteria contained in the Person Specification
• demonstrates your competency for the role

Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.

Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Interviews will be held on Monday 15 and Tuesday 16 December. 

Candidates may be asked back for a second-round interview.

 

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.

About Chiva

Chiva works to ensure that children and young people living with HIV have the support and opportunities they need to live well and achieve their greatest potential. We believe they deserve to have their voices heard and taken seriously and place their experiences and views at the heart of everything we do.

Role Purpose

The National Programme Manager will lead the development and delivery of Chiva’s national participation and support programmes.

This includes embedding participation across the organisation, managing key programmes for children, young people and families, and ensuring the diverse voices of children, young people and young adults living with HIV are represented at all levels of service and policy development.

The role combines leadership of programme delivery, staff and volunteer supervision, training, stakeholder engagement and evaluation to ensure long-term impact and sustainability.

 Key Responsibilities

 Leadership

 ● Help develop and oversee the organisation’s participation and support programme strategies.

● Ensure participation is embedded across Chiva, with meaningful involvement of children, young people, and young adults.

● Represent the organisation at regional and national events, advocating for the voices and experiences of young people.

Programme Management 

● Oversee development, planning, and delivery of national programmes for children, young people and families.

● Contribute to managing programme budgets, ensuring financial accountability.

● Provide supervision, training and support to staff, associates, and volunteers.

● Ensure continuous programme development and improvement through co-design with young people.

Expectations of all Chiva Employees

● To uphold Chiva values:

- Acting with compassion

- Taking a holistic approach

- Being open and inclusive

- Developing trust and working with integrity

- Empowering people through a rights-led approach

● To be competent in fulfilling administration tasks relating to their role and willing to undertake any other duties required in fulfilling the objectives of Chiva that are appropriate to the role.

● To uphold Chiva’s Safeguarding, Data Protection, Confidentiality and Equality, Equity and Diversity Policies.

● To be a key member of the Chiva Staff team, taking part in team events, and contributing to the positive organisational culture.

At Chiva we believe that a diverse, inclusive, and equitable workplace is key to fostering innovation and growth. We are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We welcome and encourage applications from individuals of all identities, including race, gender, age, religion, disability, sexual orientation. Our goal is to create an environment where everyone feels respected, valued, and empowered to bring their authentic selves to work.

Person Specification

Essential Criteria:

Experience

● Significant experience in the planning, delivery, and evaluation of youth / family support programmes at a national or regional level.

● Track record of programme management, including design, delivery, monitoring, and impact reporting.

● Experience of embedding youth participation in organisational strategy and service delivery.

● Experience of staff and volunteer management, including supervision, training, and performance support.

● Experience of working directly with children and young people from diverse backgrounds, with sensitivity to their needs, rights, and safeguarding requirements.

● Experience of working with budgets and ensuring financial accountability.

Skills

● Strong leadership skills with the ability to inspire, motivate and manage teams.

● Strong organisational and time management skills, with the ability to manage multiple priorities.

● Strong facilitation and training skills.

● Strong communication and advocacy skills, with the ability to represent young people’s voices at regional and national levels.

● Ability to build and maintain effective partnerships and relationships with a range of stakeholders.

● Commitment to equality, equity, diversity, and inclusion in programme delivery and organisational practice.

Desirable Criteria

● Experience of working within the HIV sector or with young people living with long-term health conditions.

● Knowledge of best practice approaches/policy focus on youth participation.

● Experience of designing or facilitating creative programmes for young people incorporating arts-based approaches.

● Relevant professional qualification (e.g. youth work, social work, or project management).

● Experience of implementing impact measurement and evaluation frameworks in youth programmes.

Additional Information

Chiva requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people. Successful applicants are required to undertake an Enhanced DBS check, along with references.

How to apply
Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Deadline for applications: 9am on Monday 5th January 2026.

Interviews to take place on Tuesday 13th and Wednesday 14th January 2026.

We are recruiting three Digital Product Managers, to join our Digital and Service Design Team on a 23 month Fixed Term Contract.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions in to operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Digital Product Manager you will take ownership of one or more of our critical digital products (and the relevant part of the service journey). That could be further improving an existing digital product like the recently launched website, or designing and developing a new digital product as part of our future digital roadmap.

This is a senior role with real impact, and you will have the opportunity to lead multidisciplinary teams to achieve great results for our colleagues and the wider community.

As part of the Digital and Service Design team, you will:

• Lead on the design, development, and launch of new digital products.
• Set a clear direction for your product(s), whilst maintaining focus on measurable outcomes.
• Take responsibility for overseeing the ongoing product lifecycle of existing digital products including roadmap development activity.
• Lead multi-disciplinary digital product teams, embedding best practice, whilst empowering colleagues to deliver the greatest impact.

You will also:

• Demonstrate strong strategic awareness, including balancing user needs, organisational priorities, and strategic objectives.
• Work with your peers to establish a product management methodology for the Fund, and mentor/coach colleagues to increase capability at the Fund.
• Work with colleagues across our portfolios, data, impact, technology and communications to embed organisational change (including leading business readiness activity). 

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview details:

• Date: 10 - 12 December 2025
• Format: Virtual

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

We will be hosting a briefing session on: Thursday 20th November 12:45 – 13:30 pm, to register or ask any questions please contact the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Deep expertise in digital product management, with a track record of successfully managing products through the various stages of the product lifecycle.
• Demonstrated ability to set and communicate a compelling product vision, and deliver outcome-driven improvements.
• Communicate and influence with impact, with proven ability to influence at senior leadership level, and the ability to build consensus, navigate challenge, and communicate technical or complex decisions clearly.
• Proven leadership of multidisciplinary teams, with a focus on building capabilities, continuous development, and inclusive team culture. 
• Excellent problem-solving and prioritisation skills, using research, data and input from diverse stakeholders to make evidence-based decisions. 
• Adept at managing change and adoption, bringing energy, resilience and drive to embed new ways of working with a track record of delivering change in a large complex organisation with multiple stakeholders.

Desirable Criteria:

• Ability to measure and evaluate product success, including defining KPIs, analysing user behaviour and feedback (and iterating to deliver impact).
• Understanding of technology, design, data, and business processes in a complex organisation. Note: one role will be focussed on transforming our data capabilities.

Equity, Diversity and Inclusion 

​​Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Job Title: Producer: Public Programme (Maternity Cover)

Hours: 21 hours, 3 days per week               

Salary: £36,839 pro rata

Duration: Fixed term – contract ends January 2027

Pension: 6% employer pension contribution

Holiday: 26 days plus bank holidays pro rata 

Reports to: Head of Programme (Maternity Cover)

The appointment is subject to a satisfactory DBS check 

We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.

About the Role

The Producer: Public Programme (maternity cover) will work on the delivery of artist and curator-led talks, screenings, performance events, workshops and tours. The SLG collaborates with a range of art organisations, commissioning partners and universities and in 2026 will partner on public programme with New Contemporaries, London Performance Studios, Diasporas Now and New Curators. The Producer: Public Programme (maternity cover) will work with the Head of Programme (maternity cover) in the research, development and delivery of the Public Programme. This role also works closely with the Digital Communications Manager. 

At The National Lottery Community Fund, we are passionate about strengthening communities and improving lives. We are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage. As part of our commitment to being more than a funder, we are serious about enabling collaboration, sharing best practice, amplifying the impact of our grant holders and influencing future policy making.

We are seeking a highly skilled Policy Manager to join our team at an exciting time. You will play a key role in shaping and delivering the organisation's influence with policy and sector stakeholders in Scotland, under those four community-led missions.

You will identify emerging policy issues and trends in Scotland and shape the Fund’s response for maximum impact. You will develop expert briefing materials for senior colleagues, supporting engagement with our external stakeholders. You will build excellent relationships with our funding and communications teams and help to ensure that our funding is aligned with policy and has the greatest impact possible. You will ensure that all of our policy engagements are always grounded in, and informed by, the experience and expertise of communities, amplifying their voices for change.  

We’re looking for someone who is values-driven, passionate about the Fund’s purpose and deeply committed to equity, diversity and inclusion. We invite you to join our team and contribute your skills and experience to create lasting change for communities and society. 

Interview details:

• Date: 18th December
• Format: In-person interview
• Location: Glasgow Office, G2

We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. 

For an informal discussion about the role or to ask any questions, please contact the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria ​

• Sound knowledge of the third sector and policy impact, and the people and organisations who are influential in these areas.
• Skilled in policy analysis
• Ability to develop effective working relationships to enable collaboration across the Fund.
• Good knowledge of parliamentary and legislative processes.
• Excellent written and verbal communication skills with the ability to articulate complex policy areas clearly and to mixed audiences.
• Passionate about the Fund’s purpose, evidencing understanding of equity, diversity and inclusion and related best practice. 
• Proven commitment to continuous improvement, self-reflection and personal development. 

Desirable Criteria​

• Experience of project management

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

The role

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our Banes Team.

As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility due to the role involving travel around Banes, excellent communication, and the ability to handle sensitive information confidently.

Hours of Work:37 hours, working between Monday to Friday 9am - 5pm

Location: Home based with travel in and around the Banes area.
(Applicants must live within the area; have a full driver’s licence and access to their own transport)

Salary: starting salary £24,242.40 per annum

Contract type: Permanent

Independent Advocate Requirements:

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Benefits:

• 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
• Auto enrolment Pension plan.
• Death in service cover.

Meet the Organisation: Who We Are and What We Do
 

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

Think you are the perfect fit for this Independent Advocate role? Don't wait, click apply now!
 

Closing Date: 9AM, Wednesday 10th December 2025 (We reserve the right to close this vacancy early)
 

Interview Date: TBC

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
 

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce/this team/department/job role.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.