Inclusion manager jobs in thurlow park, greater london
Job Title: West London Family Support Worker (Gujarati speaking)
Salary: £31,691
Team: Family Support Team, Psychosocial Services
Hours: 37.5
Location: Based at Shooting Star House (Hampton), This role will be working across sites and in the community
About Shooting Star Children’s Hospices
We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. Family support is provided to families in 15 different languages.
About the role
Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They support families of different ethnicities and families living in poverty, helping our service be as accessible as possible. This includes providing support in a family’s first language. Several families cared for by Shooting Star speak Gujarati.
Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:
- Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.
- Helping with support groups and family events
- Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.
- Visiting newly bereaved families in their homes – specifically Gujrati speaking families.
- Supporting families staying at our Christopher’s hospice (booked stays and end of life).
- Attending various locations over the course of a week: hospice, hospital, family homes.
- Building connections with families from different backgrounds, delivering culturally sensitive care.
- Helping safeguard families at risk of harm.
- Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.
The post holder will need to have a UK driving license.
The hours are predominantly worked 9am to 5pm, Monday to Friday.
Once a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.
About you
This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone who is fluent in Gujarati, who is passionate about supporting children and families.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Institutional Relations and Governance
About Charity Right
At Charity Right, we are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.
Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.
About the Role
This is a newly created leadership role responsible for developing and embedding the governance infrastructure and strategic partnerships that will position Charity Right as a credible and competitive organisation for institutional funding. The Head of Governance and Institutional Relations will be responsible for cultivating relationships with institutional funders, multilateral agencies, and foundations, while also leading internal governance and capacity-building efforts to ensure Charity Right is fully prepared to secure and deliver such partnerships.
The role will build and oversee the development of international branch offices where appropriate, ensuring alignment with partner eligibility requirements and regulatory frameworks. This role is cross-functional and high-impact, sitting at the intersection of compliance, strategy, fundraising, and programme delivery.
Key Responsibilities
Institutional Fundraising & Relationship Management
- Identify and engage potential institutional funders and foundations both in the UK and internationally.
- Lead the full lifecycle of institutional donor relationships—from prospecting and due diligence through to application, stewardship, and renewal.
- Build a comprehensive pipeline of funding opportunities aligned with Charity Right’s mission and delivery capacity.
- Work closely with Programmes, Finance, and Fundraising teams to coordinate compelling funding proposals and aligned delivery models.
Organisational Governance & Capacity Building
- Lead the development and continuous improvement of Charity Right’s governance framework to meet international standards for institutional funders.
- Identify and implement structural, policy, and procedural enhancements that elevate Charity Right’s readiness to enter and sustain institutional partnerships.
- Conduct periodic organisational assessments and produce recommendations to close capacity gaps identified by funders or prospective partners.
International Presence & Localisation Strategy
- Design and oversee the establishment of Charity Right branch offices in key geographies.
- Ensure all international branches are compliant with local laws, reporting requirements, and brand/mission alignment.
- Collaborate with legal and operational advisors to manage entity registration, governance structures, and oversight models in each country.
Strategic Partnerships and Alliances
- Develop and implement a formal institutional partnering strategy.
- Identify and vet strategic implementation partners that complement Charity Right’s delivery capabilities.
- Negotiate, draft, and manage partnership agreements ensuring alignment with Charity Right’s values and strategic objectives.
Monitoring, Reporting & Evaluation
- Develop and implement a framework to monitor the performance and outcomes of institutional partnerships and funded projects.
- Ensure robust reporting mechanisms, including narrative and financial reporting, are in place.
- Regularly brief the CEO and Board on the status of funder relationships, branch development, and institutional readiness.
Essential Skills and Experience
- Significant senior-level experience in institutional fundraising, partnership management, or international development.
- Strong understanding of governance frameworks, compliance standards, and operational due diligence requirements for international NGOs.
- Demonstrated success in securing and managing funding from institutional donors.
- Experience in establishing and managing international offices, branches, or subsidiaries.
- Proven leadership skills with the ability to influence and collaborate across departments.
- Excellent written and verbal communication skills.
- Strategic thinker with strong project management and execution capability.
- Values-driven, with a commitment to transparency, accountability, and inclusion.
- Familiarity with safeguarding frameworks, donor audits, and risk registers.
Desirable Skills and Experience
- Experience working in humanitarian or faith-inspired development contexts.
- Legal, compliance, or public policy background.
- Existing network within institutional funding or global development sectors.
Success Indicators
- Institutional Fundraising & Relationship Development
- Number of institutional funder relationships established (UK and international)
- Number of funding applications submitted per quarter
- Total value (£) of secured institutional or foundation grants annually
- Application success rate (%) across funding proposals submitted
- Donor retention and re-engagement rate (%)
Governance & Organisational Capacity
- Completion and implementation of key governance policies
- Improvement in organisational assessments conducted by external funders or partners
- Internal audit readiness and compliance rate
- Number of governance or compliance gaps resolved each quarter
- Staff training or briefings delivered on governance-related improvements
International Branch Development
- Number of international entities registered or formalised in target geographies
- Time taken from initiation to legal establishment of each branch
- Compliance rate with local registration, reporting, and governance requirements
- Annual cost-to-benefit ratio of each registered branch (qualitative + financial assessment)
Strategic Partnerships
- Number of partnership MOUs or contracts formalised
- Partner performance satisfaction score
- Number of co-designed or co-delivered proposals with partners submitted per year
- Strategic alignment index – measured via internal SLT reviews
Reporting & Monitoring
- Reporting compliance rate (%) with donor reporting deadlines and formats
- Timeliness and quality score of narrative and financial reports submitted
- Quarterly internal partnership performance reports delivered to SLT/CEO
- Monitoring framework adoption rate across new institutional projects
Employment Type: Permanent, Full-Time
Location: Remote Working
Salary: £48,000 – 54,000 per annum, depending on experience
Reports to: CEO
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
Job Title: West London Family Support Worker
Salary: £31,691
Team: Family Support Team, Psychosocial Services
Hours: 37.5
Location: Based at Shooting Star House (Hampton), This role will be working across sites and in the community
About Shooting Star Children’s Hospices
We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
About the role
Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They support families of different ethnicities and families living in poverty, helping our service be as accessible as possible.
Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:
- Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.
- Helping with support groups and family events
- Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.
- Visiting newly bereaved families in their homes.
- Supporting families staying at our Christopher’s hospice (booked stays and end of life).
- Attending various locations over the course of a week: hospice, hospital, family homes.
- Building connections with families from different backgrounds, delivering culturally sensitive care.
- Helping safeguard families at risk of harm.
- Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.
The post holder will need to have a UK driving license.
The hours are predominantly worked 9am to 5pm, Monday to Friday.
Once a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.
About you
This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone passionate about supporting children and families.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Location: Islington
Salary: £32,838 - £35,002 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st March 2028)
Closing Date: Monday 4th August 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Senior MASH IDVA at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Solace Women’s Aid provides a wide range of services to victim/survivors of domestic and sexual abuse in Islington including a large advocacy and support service and specialist projects co-located in a number of services.
About the Role
We are seeking a Senior MASH IDVA to co-locate in the Multi Agency Safeguarding Hub.
This exciting role will provide advice and support to other professionals. A key part of this role involves contributing to the local Intimate Partner Violence Panel and Daily Safeguarding Meeting processes, representing survivors at these meetings and action planning alongside other agencies to improve survivor safety. Whilst working with other agencies, the Senior MASH IDVA will strive to keep survivor’s safety at the centre of all coordinated responses. The Senior MASH IDVA is a lead around engaging the Service users of alleged perpetrators of abuse on programmes, and line managing the Early Help team.
You will be working as part of a multidisciplinary team and collaborating with external agencies in your work.
About You
We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG and safeguarding. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary. Ideal candidates will have at least 2 years of demonstrable experience of working with victims of domestic and/or sexual violence in a multi-agency setting and a working knowledge of the criminal and civil justice systems.
The candidate will have essential experience of attending multi-agency risk-focused meetings such as MARAC, IPV or MAPPA.
Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, demonstrable substantial experience in providing emotional and practical support to victims of VAWG. A relevant qualification in VAWG or significant experience is essential.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Employment Adviser
Line Reports: Client Services Manager
Location: London
Salary: £29,000 - £32,000
Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)
Contract: Permanent
Overall purpose
The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.
The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Date: 5 August
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £40,494 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers UK is the national charity for unpaid carers. With more than 5.8 million carers in the UK today, we exist to make life better for those who provide unpaid care to family and friends. Through our information and advice services, peer support network, and campaigning for change, we are here for carers when they need us most.
You’ll be joining our Income Generation and Communications team - an ambitious and supportive department where collaboration, innovation and learning are at the heart of what we do. Together, we’re growing sustainable income to ensure unpaid carers across the UK get the support they need and deserve.
About the role
As Income Generation Coordinator, you’ll play a central role in supporting and strengthening our fundraising activity. Reporting to the Head of Fundraising, you’ll help deliver and track income across our individual giving, legacy, and payroll giving programmes. From donor stewardship and financial reporting to managing inboxes, calendars, and team resources, you’ll keep things running smoothly and accurately. You’ll also support client servicing for our Employers for Carers programme and help ensure strong financial and administrative processes across the wider Income Generation and Communications team.
About you
You’ll bring strong organisation and communication skills, an eye for detail, and a good understanding of voluntary income streams. Confident working with data and financial reports, you’ll be comfortable using databases and Microsoft Office tools to manage multiple priorities with accuracy. You’re motivated, collaborative, and proactive - ready to play a vital role in supporting our mission. Most importantly, you care about making a difference for unpaid carers and want to be part of a team that’s working to create real change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
How to apply
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.
The closing date for applications is Monday 11 August, 5pm
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Location: London Office/Hybrid
Contract: 1-year fixed term contract.
Hours: Full time
Salary: £59,784 to £66,427
About us:
Concern Worldwide is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 27 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger.
About the role:
The Head of Public Fundraising (Interim) will work across the organisation, including with colleagues in our Innovation Team and wider Fundraising, Communications, Advocacy and Fundraising teams based in Belfast and London, a total of 13 team members. You will lead a passionate and committed team across Concern UK’s portfolio of individual giving, legacy giving and community & challenges and events.
There are big opportunities to grow our legacy giving, as well as opportunities to diversify income from our community and events programme. In addition, there’s brilliant work taking place building out our customer journeys and stewardship with a new CRM which was on-boarded in 2023 which will propel audience led journeys and stewardship.
You will come with an appetite for developing and embedding our new strategy which is due to go live in October 2025. This is the perfect opportunity for someone already operating at Head of level, looking for an opportunity in International Development, or someone looking for the next step in their career to a Head of Public Fundraising.
In this role, you will lead the implementation of [Concern Worldwide UK’s fundraising and supporter engagement strategy across all mass market UK audiences, including the planning and delivery of Concern’s donor recruitment, donor engagement, community and events activities and legacy giving programmes, to deliver high quality donor experience and sustained income growth. Responsible for ensuring that all Concern UK’s fundraising activities and communications comply with legal and regulatory requirements, ensuring the protection of the organisation’s reputation. Currently responsible for an income target of £5.5M and a direct expenditure budget of £2.4M (Financial year 2025)].
About You:
Essential Experience
• Broad experience of a range of donor recruitment techniques, including face-to-face, direct mail and digital fundraising techniques and strategies.
• Strong experience and understanding of donor engagement strategies and techniques.
• Significant experience of community and public events fundraising.
• Proven track record of growing fundraising income.
• Experience in line managing multiple direct reports and leading a team.
• Experience in developing strategy, operational plans and complex budgets.
• Comfortable in using data analytics, lifetime value and return on investment analysis to inform strategy development
• Experience of appointing, managing and reviewing external suppliers and negotiating contracts for up to 6 figure sums.
Essential Knowledge and Experience
• In depth knowledge of UK public fundraising techniques, including donor recruitment, events, community, supporter welcome and development strategies.
• Creative approach to strategy development and implementation.
• Driven to achieve continual improvement, highly proactive, ability to work on own initiative and as part of a team.
• Strong leadership, communication, influencing and negotiation skills.
• Good teamwork and strong relationship management skills.
• Proven organisation skills, ability to work to tight deadlines in a dynamic environment, with often changing priorities.
• Excellent analytical skills and experience of using a fundraising database for direct marketing.
• Highly numerate and detail-focussed.
• Excellent knowledge of the legal and regulatory environment (Fundraising Regulator code of practice, Data Protection, Gift Aid).
• Excellent understanding of the Fundraising Regulator Code of Practice and relevant data protection regulation linked to direct marketing and fundraising.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
To apply
Please upload your CV and cover letter by 25th July 2025.
All candidates who are short-listed for an interview will be notified via email. Please be aware we may offer positions before the closing date.
Candidates must be legally entitled to work in the UK at the time of application.
Concern reserves the right to close this role before the deadline.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
REF-222 698
We are looking for a compassionate and organised Welfare Administrator to join our Health & Wellbeing team at the Royal Hospital Chelsea.
About the Role:
Reporting to the Head of In-Pensioner Welfare, you’ll be the welcoming face of our department—providing front-of-house support and being a key point of contact for our In-Pensioners, their families, and external stakeholders. You’ll assist with a wide range of administrative and practical tasks that help ensure our Army veteran residents receive the care and support they deserve.
Key Responsibilities:
Respond to daily queries from In-Pensioners, families, and colleagues.
Assist In-Pensioners with tasks such as form-filling, booking appointments, and troubleshooting devices.
Coordinate transport and peer companions for hospital visits.
Maintain accurate records and manage the issuing of mobile pendants.
Support the planning of onsite activities, training, and workshops.
Provide general admin support across the Welfare team.
About You:
You’ll be empathetic and solution-focused. Professionalism, flexibility, and strong communication skills are essential, along with a proactive and supportive approach to teamwork.
This is a full time role working an average of 41 hours per week
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
Ask for references from those you have listed on your application form
Check your right to live and work in the UK
Check any declarations you have made on your application form
Ask you to complete a medical form
Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
What the job involves
We’re looking for an exceptional nurse to join the Specialist Nurses team at Prostate Cancer UK, part of our wider Support Services team that helps men and their loved ones to navigate the challenges of prostate cancer.
First and foremost, you’ll be providing invaluable information and support directly to men and their families via a range of channels, including telephone, email, webchat, and WhatsApp.
You’ll also work with other teams across the charity, ensuring that Prostate Cancer UK maintains a strong, credible clinical voice in all its activity. This will range from supporting men through webinars and classes, to delivering education sessions to health professionals, to reviewing health information resources, to supporting communications campaigns.
Please note that there is no face-to-face patient contact as part of this role, and the team’s remit is contained to information and support – not clinical advice.
You’ll be working Monday – Friday, with a hybrid working model. The service runs predominantly remotely, but periodical office attendance for collaborative work is expected.
Current daily shift patterns are 8.45am – 4.45pm or 9.15am – 5.15pm. The appointee will need to be available 8.45am – 5.15pm daily, as shift patterns are allocated based on service requirements.
What we want from you
You’ll be a registered nurse with solid experience at NHS Band 6, including recent work in either urology, oncology or palliative care looking after men with prostate cancer. You’ll bring excellent communication and interpersonal skills, with the ability to organise and prioritise your work effectively and flexibly. You’ll also be flexible and adaptable to meet the complex demands of this role. You’ll show willingness and proactivity to step away from frontline service delivery to support a range of wider charity activity. You’ll also be comfortable with remote working, both in terms of delivering information and support over the phone and working in a remote team.
As a Specialist Nurse, you’ll be committed, enthusiastic and compassionate – keen to apply your existing clinical experience and knowledge to provide information and support to those affected by prostate cancer and have the desire to develop new skills.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 10th August 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.
Location: Head Office/ Pan-London (Hybrid)
Salary: £31,531 - £33,696 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st January 2027)
Closing Date: Monday 4th August 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Housing First Multiple Disadvantage Outreach and Advocacy Worker at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Housing First supports the most entrenched, excluded and hard to reach service users. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual’s homelessness. The Ruby Project, is a specialist Housing First programme supporting women who have experienced VAWG and other difficulties such as, substance misuse, experience of the criminal jusice system, having children removed from their care, mental and physical health issues etc.
‘I want someone who I can do nice things with, too, not someone who just talks about what has gone wrong, or drugs and other things……I think about those negatives all the time anyway and I want a worker who I can feel positive with, happy’ (service user supported by another Housing First Project).
About the Role
Accountabilities
- Provide a high-quality case work support and information service to victims/survivors who have experienced domestic and/or sexual violence.
- Advocate on behalf of clients with external agencies where appropriate, including at the MARAC
- Provide Solution-focused casework interventions with women who have experienced VAWG and Multiple Disadvantage
- Provide emotional support using a trauma informed approach.
- Build and maintain supportive relationships with women.
- Contribute to the completion of outcomes reports and funding returns when required.
- Complete all documents when support work commences and keep up to date with any changing risks to or from the woman.
- Empower women to access benefits and services they need.
- Involve service users in the design, development, and delivery of the service.
- Engage with a wide range of professionals (some of whom may have very different approaches to problem solving) through a multi-agency approach, and advocate to agencies on behalf of the Project and its service users.
- Promote coordinated, joined-up service delivery for service users between violence against women services and drug and alcohol agencies, mental health, housing, health and legal agencies.
- Contribute to a service-wide communications plan and ensure that information about the service is widely available locally to other agencies and is also readily accessible to potential service users.
- Educate a wide range of agencies and stakeholders about the challenges faced by women experiencing multiple disadvantage.
- Contribute to monitoring and evaluation of the Project
- Be self-motivated to research processes and services in order to fully support and advocate for the women.
- Fully engage with the team and all support and team spaces offered, supporting colleagues with the difficulties they face and celebrating positive outcomes.
- Attend regular supervision sessions with your Line Manager
- Attend case review meetings and contribute to effective team communication.
- Ensure that creative and effective relationships are established with other teams and external organisations, particularly those that offer a service to our service users
- Ensure compliance with all legal and contractual reporting requirements in relation to service delivery
- Keep and maintain accurate and confidential records of all work undertaken.
- Contribute to service user feedback and voice in service delivery and service development.
- To ensure that individuals coming into contact with Solace are safeguarded and that appropriate safeguarding action is taken in respect of any concerns.
About You
Values, Behaviours and Competencies
- Committed to the purpose of Solace Women’s Aid, ensuring that the service user is at the heart of service delivery and development
- An intersectional feminist understanding of ‘Violence against Women and Girls’
- Committed to fostering innovation and continuous improvement in working practice
- Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
- Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
- Non-judgemental with a commitment to self-care within the team
- Collaborative, building relationships with internal and external partners.
Knowledge, skills and experience
- Some experience in providing emotional and/or practical support to women who have experienced VAWG, homelessness or multiple disadvantages.
- Knowledge of the particular needs of women from diverse communities and the barriers to accessing support faced by women from a global majority background.
- Experience of working in partnerships with other agencies e.g. signposting, making referrals, supporting with appointments
- An understanding of the impact of trauma on women experiencing abuse
- Awareness of the intersection between severe and multiple disadvantages and VAWG, and an understanding of how the intersection of these issues can make it difficult for people to engage with support.
- A good knowledge of safeguarding practice and procedures
- Ability to provide strengths-based support.
- A resilient and assertive approach to reaching out to and building trust and positive relationships with women who have complex/multiple needs and who may present as reluctant to engage and/or may be presenting in crisis.
- Excellent organisational, ICT, written and verbal communication skills.
- Thorough knowledge and understanding of current safeguarding legislation, frameworks and procedures and practical application.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Adviser - (Communities) London (South)
Ref: REQ004336
Part Time – 28 hours per week
£25,039.20 a year (£31,299 a year full time equivalent)
London
Engage your community – Join Us as an Adviser- Communities
Make a Lasting Difference for Disabled People in Your Region
Are you passionate about making a real difference at the grassroots level?
Do you want to help drive social change and champion disability rights in your local area?
Can you bring together people, partnerships, and ideas to create lasting impact?
Are you ready to support events, campaigns, and conversations that tackle inequality head-on?
Do you have the energy and skills to mobilise communities?
If this sounds like you, join us as our Community Adviser and help turn passion into power.
What we’re looking for:
- An enthusiastic and bold presence in our local hub and the community.
- You will deliver direct support and spark change on the ground.
- You can support the creation and running of impactful local events and campaigns.
- You are a brilliant communicator who can build excitement both on social media and in the office.
- You can bring people together from across the region to champion Scope’s mission.
- You can inspire others and make things happen.
- You have a digital know-how and a proactive, ‘let’s go’ mindset.
- You have a genuine fire for justice and for advancing disability rights.
- You show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
This is your opportunity to support driving real change community by community.
Please make sure you explain in your application, with examples, how you can meet these important skills.
For more information about the role’s responsibilities, and the skills and experience required please use the Link to full job description.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our careers site via the link and apply online.
Application closing date: 11:59pm GMT, Wednesday 23 July 2025.
Help shape a future where fewer people die by suicide
At Samaritans, our vision is that fewer people die by suicide. Our ambition is to see rates decline to the lowest ever recorded rates in the UK and Ireland.
As our next Assistant Director of Policy, Practice & Influencing, you’ll ensure our strategy and plans for policy, public affairs, campaigns, and industry partnerships help our work towards make this ambition a reality.
This is a rare opportunity to shape national and sector-wide policy at a time when suicide prevention has never been more urgent. Working closely with the Executive Leadership Team and leading a high-performing team across policy, public affairs and industry partnerships, you’ll set the strategic direction for our influencing work.
This is a high impact senior leadership role with strategic responsibility for influencing Westminster government, industry, and media. We’re looking for a confident strategic thinker and values- led leader, someone who brings clarity, compassion and credibility in equal measure.
You’ll be a visible ambassador, trusted adviser, and systems thinker, someone who can help shape our Influencing function to be able to drive forwards progress with our mission. You’ll help us build new partnerships, and ensure our voice is not only informed by evidence, lived experience, and practice, but is far reaching and amplified ensuring that Samaritans remains at the forefront of influencing much needed change for the future.
Full outline of the role available in the Job description file here.
Contract Terms:
- Initially a 12month fixed term contract
- £75,000 - £80,000 per annum with Benefits
- We’re open to how this contract is worked, our full time hours are 35 hours per week, but we are passionate about flexible working, and would support you to work part time, talk to us about your preferences.
- Hybrid working: Linked to our Ewell (Surrey) office with a blend of home working and access to work from our offices in Ewell and London Bridge.
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
What you'll lead:
- Reviewing our function and developing the delivery of our policy and influencing strategy to drive systemic change in suicide prevention
- High-performing teams covering policy, public affairs and industry practice
- Strategic stakeholder relationships across Government, NHS, regulators, industry and third sector
- Ground-breaking thought leadership, advocacy, and responsible media influence
- Integration of lived experience and insight into all influencing activities
About you:
You’re an experienced senior leader in public affairs, policy, or advocacy, with a track record of influencing change at national level. You bring clarity, compassion and credibility to every conversation. You understand the power of collaboration and storytelling, and you’re driven to create lasting impact.
Your experience includes:
- Leading multi-disciplinary influencing teams
- Shaping high-quality policy and public affairs strategies
- Navigating complex political and stakeholder environments
- Embedding equity, diversity, and inclusion in all areas of your work
- Making evidence-based decisions underpinned by research and real-world insight
- Inspiring engagement and bringing your team with you on the journey to contribute to your vision for the future.
Why Samaritans:
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Ready to lead change and help us save lives?
If you’re a strategic, compassionate leader with a passion for influencing policy and practice at the highest levels, we’d love to hear from you.
To apply, please complete the application questions including those outlined below, and submit your answers along with your CV and an optional brief supporting statement.
- Why do you want to work for Samaritans leading our influencing work and what do you think might be challenging about the topic? 300 words max
- How would you go about creating a culture of influencing within the organisation and what success have you had of doing this? 300 words max
- Tell us about a time when you've developed and delivered an influencing strategy - what impact did you have and what learnings were there? 300 words max
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 9am, Monday 28th July
Interviews:
Virtual interviews will take place on the 11th and 12th August.
Informal second stage interviews will be held in person at our offices in Ewell on the 13th August. Those invited to attend will be informed on the 12th August. Unfortunately due to staff holidays we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.
The client requests no contact from agencies or media sales.
Children & Young People’s Practitioners, Children’s Home
Location: Working from our Children’s Home, Yvonne House, SW8 (Zone 2)
Salary: £26,400 plus £1,500 in bonuses, rising to £29,000 pa + benefits
Hours: Full-time (36hrs pw), shift work including weekend
Can you make a BIG difference to young people in care?
We are passionate about learning and development and committed to providing an outstanding experience for all staff. As soon as practicable we’ll enrol you on a Diploma programme and give you the time, support, and incentives to succeed.
Do you have?
- Experience of working with young people - e.g. mentoring, coaching, teaching.
- Key qualities that enable good engagement – e.g. warmth, kindness, humour.
- Strong values and a commitment to inclusion.
- An ability to understand, recognise and respond appropriately to risk.
- Ambition matched with a desire for professional development.
You will lead on plans to support their health, education, social, and day-to-day needs along with a specialist strand of work i.e. promoting sports, culture, and arts (SCAs). This is an important and significant role in helping young care leavers thrive and fulfil their potential.
Please note that only women are eligible to apply for the Residential Practitioner position at our all-female unit, under Section 7(2) (b) of the Sex Discrimination Act 1975.
Salary & Benefits
We believe all staff should be paid well for work that delivers excellent services and changes the lives of young people in and leaving care.
As a result, we offer:
- Highly competitive sector salaries
- Staff well-being initiatives that promote selfcare and underpin reflective practice
- A pension
- A generous training budget
- Paid work-related travel
Apply by: As soon as possible, before 5pm Monday 4th August
Interviews: 1st Round online on Teams from Monday 4th August
Start Date: Summer
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Investing in our People
We value the importance of determining the right strategy, keeping everyone on board, enhancing our management practices and continuously evaluating what's working or needs further improvement. We deliver services in an increasingly competitive, rapidly changing sector with limited resources.
For us, the effective development of our collective talents and career prospects is the only way we can ensure sustained growth and competitive advantage.
Diversity, Inclusion and Equality
We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.
We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.
For 2024-25 we have set ourselves a number of challenging but achievable targets in our new Inclusion and Equality Action Plan.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
| Position | Fundraising Officer
| Salary | £30,000 - £32,000
| Contract type | Permanent & Full-Time
| Remote/Hybrid | Hybrid
| Days in office | 3 days per week from Croydon office, mixed with hybrid home working
| Overview and key points on the role | Are you a detail-driven, ambitious self-starter with a passion for fundraising and a commitment to supporting survivors? Do you want to help shape a bold new future for women and girls — while building your own fundraising career along the way? This is a unique opportunity to join Rape Crisis South London at a pivotal moment, as we launch our first-ever Fundraising & Communications directorate and raise the vital funds needed to meet rising demand. You’ll be working directly with the Director of Fundraising & Comms to deliver income across a diverse range of streams, from grants and individual giving to donor events and a new giving circle. You’ll be the first point of contact for many of our incredible supporters, providing thoughtful stewardship, handling enquiries, and ensuring every donor feels valued. You’ll support compelling grant applications, coordinate donor events, suggest fresh ideas, and help grow a culture of ethical, survivor-centred fundraising. You don’t need to know everything already — we’re looking for someone who is organised, curious, and ready to learn. If you’re excited by the idea of fundraising as a force for justice and want to grow alongside a new team redefining what fundraising for women and girls can look like — we want to hear from you.
What you’ll do: Help deliver income across trusts, individuals, and events, supporting a brand-new fundraising strategy Research and write small and mid-level grant applications, and help steward funders with care and professionalism Be the first point of contact for supporter enquiries, handling responses with empathy and clarity Support donor events, including major donor breakfasts — helping with planning, logistics and follow-up Contribute ideas to shape our individual giving approach and new giving circle Keep accurate records of donor activity and ensure data is handled in line with GDPR Help gather and share stories and content that demonstrate the impact of our work — always ensuring ethical storytelling
Who you are: Organised, motivated, and excited to take initiative and manage multiple priorities A strong communicator — able to write clearly, warmly, and persuasively for a range of audiences Detail-focused and able to juggle tasks while maintaining accuracy and professionalism Eager to learn and build a career in fundraising — with support from a collaborative and experienced Director Empathetic and emotionally intelligent, with the confidence to engage sensitively around the topic of sexual violence Committed to feminist values, survivor-centred approaches, and equity, diversity and inclusion
Why join us? You’ll be part of a bold, survivor-centred organisation working to end sexual violence and support women and girls across South London. You’ll help shape a new income function — gaining skills across fundraising disciplines and making a real difference to the lives of survivors. You’ll work in a dynamic, inclusive team that values creativity, care and growth. To find out more about the role and how to apply, please see the attached job description. We welcome applications from all backgrounds and especially encourage those who bring lived experience or perspectives underrepresented in the charity sector. Join us to build a future where every survivor gets the support they need — apply today.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.
The client requests no contact from agencies or media sales.