Inclusion manager jobs

Are you ready for something new?

Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.

In this rewarding role, you’ll be the single point of contact for adult patients preparing for discharge from the hospital. You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:

• Identify needs and barriers to safe discharge
• Achieve safe and timely patient discharge
• Coordinate outpatient appointments and follow-up services
• Provide clear, compassionate advice and support to patients and their families
• Ensure patients understand their discharge plan every step of the way.

You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced. 

We’re seeking someone who:

• Has experience working with vulnerable adults in social care, healthcare, or the community/voluntary sector
• Communicates with empathy and confidence across different teams at different levels, and with patients
• Is highly organised, with excellent time management skills
• Has awareness and respect for cultural differences
• (Bonus) Experience working in a hospital or clinical setting.

The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.

Apply now and be part of something meaningful.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please submit your CV along with a brief covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

Purpose of the role:

We’re looking for a motivated and creative Marketing & Communications Officer to join Kinship’s Marketing Team. In this hands-on role, you’ll help deliver integrated marketing campaigns and content that engages kinship carers, referral partners, and wider audiences across England and Wales. 

This role is hybrid with frequent (minimum of 1 day per week) travel and work in our London Office, Or fully office-based (Vauxhall)

What you'll be doing:

You’ll be responsible for creating high-quality, audience-focused content across digital and offline channels, supporting social media and email marketing, managing marketing collateral, and ensuring all communications reflect Kinship’s brand and values. This is a fantastic opportunity for an organised, proactive marketeer to contribute to a growing team, help raise awareness of Kinship’s services, and make a real difference for kinship carers and families.

Key responsibilities:

• Support the planning and delivery of cross-channel marketing and communications campaigns and activity, specifically including tactical plans to promote Kinship’s DfE funded training and support service as well as promoting Kinship’s holistic support offer including peer support and online advice. 

• Plan and create clear, engaging, high-quality and audience-focused content – both written and multimedia (graphics, video, audio) using tools such as Canva or Adobe Express for a variety of channels - including website, social media, newsletters etc.

• Take the lead on day-to-day community engagement with followers across all social channels (paid and organic) using in-house guide to help direct to support where relevant and flagging issues of concern as appropriate. 

• Manage the inventory of Kinship’s marketing collateral, checking when stock is low and reordering where required.

• Ensure all content is in line with the charity’s brand, tone of voice, and accessibility standards. 

• Deliver regular monitoring on performance by tracking key metrics across digital channels (email marketing and social media) and feed into monthly reports. 

• Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.

Knowledge, abilities, skills and experience: 

• Demonstrable marketing experience in an in-house or agency role. 

• Experience using digital marketing tools, including email marketing systems; design software, including Canva; social media platforms and photo and video editing software. 
• Experience using a Contact Management System, such as Salesforce. 
• Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels. 
• Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines. 
• Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice. 
• Passionate about marketing and interested in different marketing approaches 
• Collaborative and enjoy working across a number of teams. 
• Flexible and willing to provide some out-of-hours cover and travel for work occasionally.

About the job role

An exciting opportunity as a Highly Specialist Occupational Therapist has arisen to join the Therapies Service at St Joseph’s Hospice in Hackney. You will work as part of committed and creative team, which offers innovative therapeutic interventions and support to people with specialist palliative and end life care needs.

The Therapies team works in collaboration with other clinical professionals and volunteers across all areas of the service; inpatient, outpatient and community. This role involves the provision of rehabilitative palliative care and non-pharmacological symptom management for patients with life-limiting illness to optimise their independence and maximise their quality of life.

About you

We are looking for:

• Highly developed clinical skills necessary to tailor and adapt therapeutic interventions across a complex patient caseload.
• Experience of multi-disciplinary working in an inpatient and outpatient rehabilitation settings.
• Skilled in the management of respiratory, neurological, musculoskeletal, and oncological conditions.
• Confident leadership, line management and clinical supervision skills.

We can offer you

• Experience working in a dynamic team who are leading work on rehabilitation in palliative care.
• Development of specialist palliative care treatment skills.
• Opportunities and support to advance your communication around challenging topics such as death, dying, loss.
• Exemplary multi-professional working with commitment to holistic care.
• Support to undertake the role as a secondment.

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service.
• Subsidised café and early access to retail sale events.
• Season ticket/Welfare loans.
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme.
• Health Cash Plan and access to the EAP services.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information, please contact Hannah Chapman, Therapies Manager, as detailed on our website.

Application deadline: 27 October 2025

Warm Welcome Fundraising Assistant

Location: Fully remote with flexible working arrangements 

Salary: £26,000 per year FTE, dependent on experience 

Contract: We are open to this role being part time (0.6 or 0.8 FTE) or full time. We offer fully flexible working.
Closing date for applications: 19th October 2025, 11:59pm.

*Please note, both a CV and a cover letter must be submitted for applications to be considered.

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: w/c 20th October 2025

Start Date – ASAP – this is a new post. 

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 5,400 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our our 100% Pledge Campaign  and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.

On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team are currently working on a new fundraising strategy and are looking for another team member to join us as we look to our future together.

The Opportunity

This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people’s lives, this could be the perfect role for you.

You will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects.

Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign.

In the role you will:

Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities.

Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.

Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions.

Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator.

Confidently use and manage our CRM system (Copper) to track donor data and fundraising activities.

Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed.

Securely store and organize documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice.

Support the logistical planning for fundraising and wider team events.

Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks.

Take initiative to explore new areas of fundraising and contribute to innovation.

Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.

Essential Skills and Experience

1. Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines.

2. Experience in using CRM systems (e.g. Copper) and proficiency in Microsoft Office and Google Suite.

3. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders.

4. A reliable team player who can prioritise work effectively and manage tasks under pressure.

5. Good numeracy skills and the ability to work on simple budgets.

Desirable Skills and Experience

1. Experience in fundraising or donor management within a charity or nonprofit organisation.

2. Knowledge of data protection and GDPR compliance for handling donor information.

3. Basic marketing skills, including experience with digital content creation and donor engagement.

4. A proactive learner with a passion for exploring new areas of fundraising and personal growth.

5. An interest in supporting community-focused initiatives like the Warm Welcome Campaign.

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

•  Organised with effective time management skills. 

Working arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. 

• This role is remote, full-time, with flexible working arrangements

• All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

Supporting your application

• If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.

• We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Fundraising Assistant role’ in the email subject line and we’ll get back to you as soon as we can. 

• Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications. 

• For more information, visit our website or find us on X at @goodfaith 

To apply, please send us a cover letter (max 1 side of A4) which sets out why you believe you are a good fit for the role, along with a CV by Sunday 19th October 2025.  Please use ‘Application for Fundraising Assistant role’ in the email subject line. 

At St Catherine's Church Centre, we provide a range of services to support our local community, including Adult Day Care, Nourishment hot meal delivery service, Emergency Food Store, Babies and Toddlers Group as well as church services.

For our newly funded 3 year project we need a proactive Community Project Worker to improve access to health services for the most deprived communities in Wakefield, including residents of Wakefield City Centre, Portobello, Belle Vue and Agbrigg.

What you'll be working on:

• engaging with residents through various community projects and services, some of which will be in partnership with other organisations;
• supporting and encouraging residents to access local health services for chronic conditions, severe mental illness and hypertension;
• organising and delivering community outreach, workshops and training, volunteer coordination, resource development and partnership building;
• collecting data and feedback on an ongoing basis, including case studies, and reporting regularly.

This job is for you if you:

• are educated to degree level or have equivalent experience of working at a similar level in health or social care
• have excellent communication and stakeholder engagement skills;
• are an Independent thinker with good judgement, problem-solving and analytical skills;
• can work on your own initiative, with project management skills; 
• you have a genuine passion for improving the health and lives of vulnerable people in Wakefield.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.

Key responsibilities

CRM

• Working alongside our development partner, support the successful implementation of a new CRM system
• Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
• Support colleagues to use the system effectively
• Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required

Other systems and platforms

• Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
• Support colleagues and schools to use these systems effectively

Order processes

• Set up and own the processes by which schools place orders for services
• Respond to queries from schools related to subscriptions, orders and pricing
• Work with the Finance Officer to ensure customers are accurately invoiced for services used.

Data reporting, analysis and presentation

• Set up and run regular reports of key information to stakeholders, to include:
  • Camden Learning’s leadership team and board of directors
  • Local authority commissioners
  • Schools
• Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
• Present this information in a format suitable for its intended audience

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Interprets their role as working towards excellence and equity for all.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
• Other tasks as required in keeping with the level of the role

About you

Essential criteria

Experience and knowledge

• Experience supporting the implementation and ongoing development of a CRM system
• Strong understanding of system configuration, reporting, and user support within CRM systems
• Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
• Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
• Experience working with external partners and suppliers to deliver system improvements or resolve issues

Skills and abilities

• Excellent technical skills, with the ability to configure systems and generate reports
• Strong analytical skills, with the ability to interpret data and present insights clearly
• Effective communication skills, both written and verbal, with the ability to support and train colleagues
• Strong organisational skills and attention to detail
• Proactive problem-solving approach and ability to work independently

Personal attributes

• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Desirable criteria

• Experience working in schools or the broader education sector
• Familiarity with data protection and information governance principles
• Experience using data visualisation tools or platforms
• Experience with order and subscription processes, including invoicing and customer support

At Ambitious about Autism, we're currently looking for a Youth Engagement Officer – Autistic and OK to join our team on a 2 year fixed term contract.

The Youth Engagement Officer will play a central role in ensuring autistic young people are meaningfully involved in shaping and delivering the next phase of the Autistic and OK programme. You will support the co-design and development of new peer-led workshops for the schools toolkit and developing resources for a whole school approach, collaborating with colleagues in the Participation team and a diverse group of autistic young people.

You will coordinate the recruitment, induction and ongoing support of our autistic programme ambassadors ensuring that their contributions are valued, inclusive and impactful. The role will involve facilitating engagement sessions and workshops with autistic young people, enabling them to co-produce programme content and participate in media, advocacy and public engagement opportunities.

We are looking for someone who has:

• Considerable experience in youth work, participation, community engagement, or a related field.
• Experience of working directly with young people, particularly neurodivergent young people, and facilitating their meaningful involvement in projects, workshops or campaigns, including both in-person and online formats.
• Proven experience of co-design or co-production with young people, with a strong understanding of inclusive and accessible facilitation practices.
• Understanding of autism and the barriers that autistic young people may face in education and participation settings.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

We are recruiting for a Corporate Partnerships Senior Executive to join our team in London; the scope on this job involves….

Job Title: Corporate Partnerships Senior Executive

Location: Hybrid working with the requirement to periodically attend our Head Office (Vauxhall)
Salary: £34,093.64 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an exciting opportunity to join Refuge as Corporate Partnerships Senior Executive, developing impactful and values-driven partnerships with major UK and global businesses. You will be energised by new business, showing determination and enthusiasm in developing bespoke relationships with companies that are new to Refuge, and will play a critical role in a talented team, delivering an income target of around £1.6 million in 2025/26. With opportunities spanning cause-related marketing, staff fundraising, gifts in kind and strategic brand alignment, this is a fantastic chance to grow both income and awareness for our life-saving work.

You’ll be part of a passionate team, all working together towards Refuge’s vision: a world where violence against women and girls is not tolerated.

Closing date: 9.00am on 27 October 2025

Interview date: 11 November 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Join Samaritans as a Legal and Compliance Officer and you’ll play a vital role in supporting Samaritans’ Legal Team. You’ll help ensure our contractual and procurement processes are followed, enabling strong and secure external relationships. You will also provide support for data protection and the wider compliance process.​

Contract​

• £35,000 – £40,000 per annum plus benefits​

• Full time (35hrs per week) ​

• 12-month fixed term contract ​

• Hybrid working: Linked to our Ewell (Surrey) office​

• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month​

• We are passionate about flexible working, talk to us about your preferences ​

​What you’ll do ​

• ​​Advise on contract principles and procurement processes
• ​Maintain contract templates, guidance materials, and training resources
• ​Oversee the​ signing of contracts and maintain ​our contracts database
• ​Support the drafting, review, and negotiation of contracts 
• ​Advise staff on common contractual issues including variations, renewals, disputes and terminations
• ​Respond to day-to-day data protection queries and managing the data protection mailbox
• ​Assist with Records of Processing Activity (RoPA) and Subject Access Requests
• ​Support ​broader legal and compliance processes​as required​

What you’ll bring​

• ​Strong attention to detail and analytical skills
• ​Ability to identify risks and gaps in legal and compliance documentation
• ​Sound understanding of charity compliance frameworks (or experience in a similar sector)
• ​Excellent communication with experience explaining complex concepts in simple terms 
• ​Strong organisational and time management skills 
• ​Qualification in a legal or compliance field (desirable)
• ​Experience of working within a legal setting (desirable)​

Why Samaritans?​

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.  ​

Apply now​

​If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a short cover letter.​

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​​

Applications close: 14th October @ 09:00am​

Interviews: w/c 20th October​

Senior Officer Digital Optimisation

Salary: £38,999 - £43,105

Contract: Permanent contract

Reports to: Head of Digital Fundraising, UK for UNHCR

Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model)

Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams

JOB PURPOSE

We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.

The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.

An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.

You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.

Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

Role Responsibilities  

• Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
• Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
• Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
• Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
• Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
• Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
• Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
• Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
• Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. 
• Experience of using digital channels for lead acquisition and conversion to grow income.
• Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
• Experience of working with external agencies and suppliers.

Essential Skills/Knowledge

• Experience of using Google Analytics or other web behavioural analytics tools.
• Experience with experimentation tools like Optimisely or similar.
• Strong project management and stakeholder management experience.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Proven proficiency with design principles and tools (Canva/Adobe suite).
• Able to demonstrate flexibility and do what it takes to get the job done.
• Understanding of HTML and other coding languages.
• Able to juggle and prioritise multiple tasks and meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

 Desirable Skills/Experience

• An understanding of digital fundraising practices and principles
• Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Knowledge or experience working with Salesforce (or similar CRM platform).
• Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
• Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
• ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
• Hybrid home-working model with dedicated Team Days in the office.
• Toothfairy dental app.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set-up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.
• Eye-test allowance.
• Financial wellbeing support.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Monday, 20 October at 9am

Interviews date: Week commencing 27 October 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities.

We have a fantastic opportunity for a part time Legal Counsel to join our In-House Legal team at SNG for a fixed term contract for 1 year. You'll be working 27 hours a week reporting into one of our Senior Legal Counsels and working together with Legal Advisers and other Legal Counsels.

Based in the Hurn office, you'll combine home and office working. There will be some requirements to travel to our other offices as and when required, so you should be happy to travel.

The role

You'll be responsible for your own caseload of legal cases as well as working with senior members of the team to partner with the business to resolve more complex legal cases and provide strategic input, including but not limited to:

• Managing legal processes for statutory Right to Acquire and statutory Preserved Right to Buy applications received by SNG. This includes all eligibility, drafting of all statutory notices and the entire conveyancing process.
• Carrying out legal work required for asset management of a shared ownership property portfolio including, acting for the landlord on staircasing of shared ownership leases; dealing with repossessions of shared ownership leases; acting on assignments of shared ownership leases – to include transfers of the superior title on 100% staircasing when required
• Advising on an extensive range of property matters involving leasehold estates, whether SNG is landlord or leaseholder, including service charge provisions and legislation, understanding the extent of obligations, tenancy breach, replies to enquiries, etc
• Carrying out legal reviews of title, planning, estate documents and leases to provide reports and advice on the above.

What we're looking for

You'll need previous experience in a similar legal role, with experience in legal matters relating to Property. We need you to have transactional experience but experience of portfolio asset management is desirable.  We will provide training on aspects of property law work that are less commonly carried out where you may not have dealt with previously eg Right to Buy/Acquire rules.

You'll also need:

• To hold a valid Practising Certificate (or equivalent) to ensure you can carry out Reserved Work as defined by the Solicitors Regulation Authority, as well as be responsible for the supervision of members of the team who are not qualified to undertake Reserved Work
• 2 years + PQE working within a law firm, in-house legal department, housing association or local authority and managing own legal caseload of similar cases
• Strong understanding of Landlord and Tenant law and substantial experience of drafting Transfers of Whole Part and residential leases
• Excellent planning skills with the ability to prioritise your work and able to meet the demands of statutory timescales
• Strong commercial awareness and excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to develop strong working relationships within the Legal team, with internal clients and other third-party stakeholders
• Ability to exercise good judgment and discretion

Equality and Diversity is fundamental to creating an inclusive culture at SNG and we embrace and understand the importance of diversity of thought, especially in our leadership positions.

We welcome candidates with a growth mindset who imbue these values and are excited to be part of an organisation that is leading change.

What you'll receive from us

We have some fantastic benefits on offer, including:

• Hybrid working (currently a minimum of 2 days in the office)
• 25 Days Holiday pa + Bank Holidays
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible

Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.

If you're looking for a role where you can really make an impact, apply now to be considered!

Impact and Research Officer x 2
Salary: £32,623
Contract: Permanent, full time
Location: Hybrid: Turn2us London Hub (Farringdon) & homeworking

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

About the Role
This role brings together research and monitoring, evaluation and learning (MEL) to strengthen Turn2us’s evidence base and improve how we design and deliver our services. Working closely with the Research & Learning Manager and the wider Insight & Impact team, the postholder will support projects that deepen our understanding of financial insecurity and its intersections with inequality. The role involves collecting and analysing data, synthesising evidence, and contributing to impact reporting, while ensuring that the voices and experiences of people facing financial hardship are central to our work. This is an exciting opportunity to join a charity that is ambitious, innovative, and driven by empathy, helping us learn, adapt, and deliver solutions that make a real difference in people’s lives.

Skills and Experience
We are looking for someone with experience in qualitative and/or quantitative research methods, as well as familiarity with monitoring and evaluation approaches. You will have strong analytical and communication skills, with the ability to present technical findings in accessible and engaging ways. Experience in designing surveys, conducting analysis, and synthesising evidence is important, alongside an interest and/or understanding of safeguarding, ethics, and intersectionality in research and evaluation. We also value experience of co-production with people with lived experience and the ability to support learning across teams. Above all, you will bring empathy for the challenges people face in financial insecurity, a passion for social justice, and the energy to help Turn2us deliver meaningful, lasting impact.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 20th October 2025

Interview date: 13th of November 2025

For over 100 years The Creighton Centre has been working in Hammersmith & Fulham caring for older, vulnerable people and people living with disabilities. We tackle problems caused by social isolation and disadvantage by developing and providing programmes that offer people practical solutions and emotional support.

Join us to lead Keep Active, our programme helping older people regain strength, confidence, and independence after illness or a fall.

You’ll recruit, train, and support volunteers who work with clients referred by health professionals, providing 9-week goal-focused support to keep them active and connected. This hands-on role involves home visits, building strong relationships, and seeing the real difference you make in older people’s lives.

Key Responsibilities

• Coordinate referrals and link clients with trained volunteers.
• Support clients and volunteers throughout the 9-week programme.
• Recruit, train and supervise volunteers, ensuring they feel valued and supported.
• Work closely with NHS Community Independence and Rehab services.
• Keep accurate records, gather feedback and share impact stories.
• Promote inclusion and accessibility for all participants.

✨ What we’re looking for

• Experience supporting or coordinating volunteers (desirable).
• Understanding of the challenges older people may face living alone.
• Great communicator – friendly, empathetic and organised.
• Confident with IT and record-keeping.
• Able to work independently and as part of a small team.
• Willing to travel within Hammersmith & Fulham for home visits.

✨ Why join us?

• Be part of a trusted, community-rooted charity.
• Directly improve the wellbeing of older people.
• Work in a friendly, supportive team.
• Gain experience in health, volunteering and community development.

As Social Media Officer at Battersea, you will oversee our proactive and reactive community management strategy across branded social media channels and devolved online groups and communities, ensuring best-in-class community building through meaningful support and conversations with Battersea’s online followers.

You will also support the delivery of the social media calendar by concepting, creating and publishing content that brings to life the organisational strategy and Battersea’s expanded work, including wider campaign planning and delivery.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 17th October 2025
Interview date(s): To Be Confirmed

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.