Income Generation Manager Jobs in Leeds, West Yorkshire
Leeds Mind promotes positive mental health and wellbeing, and provides help and support to anyone who needs it in and around Leeds. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.
Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.
Belonging at Leeds Mind
Leeds Mind is committed to creating an inclusive environment and being an equal opportunities employer - We believe that inclusive practices should be part of everything we do. We are committed to ensuring that our colleagues, volunteers, and service users feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience.
The Opportunity
The Business Development Director will have strategic responsibility for income and growth, working collaboratively with internal and external stakeholders to maximise business opportunities. You will lead development of key partnerships with new and existing stakeholders, commercialisation of services, and lead the communications and marketing strategy. The post holder will lead the Business Development Team, developing collaborative partnerships and leadership as part of the SLT and by supporting the Leeds Mind Board of Trustees. You should have excellent commercial awareness, communication and interpersonal skills, drive and commitment to promote and deliver innovate high quality provision and experiences for people with mental health difficulties.
The Business Development Director will set a clear strategic plan for growth, leading our tendering and partnership processes to fulfil our strategic objectives and maximise our impact. In collaboration with CEO and SLT, you will inform the strategic direction and deliver against key performance indicators in creating a progressive and agile culture. You will lead the implementation and development of income generation, developing and implementing strategies to drive all income streams to drive growth. You will develop a pipeline to maximise income from corporate partnerships, (including training), whilst looking at diversifying the portfolio to generate new business
Essential Skills and Experience:
- Proven experience/success in a leadership role in Charity Income Generation and sustainable business development
- Working knowledge of Charity Income Generation and regulations
- Good understanding of bid framework, commissioning, and tendering
- Experience of Third sector and charitable trusts
- Proven experience in devising, managing, and implementing a budget, financial modelling including meeting/exceeding targets.
- Development of business cases for new or expanded income streams, based on opportunities
- Developing and implementing income generation strategies
- Digital strategy and implementation
- Living our core values every day
Hours – 37 (30 hours would be considered)
Salary - £52,126-£54,242 per annum (pro-rata for part-time)
Contract – Permanent
Closing Date: 22nd May 2024 (we reserve the right to close early if we receive sufficient applications)
The role is based at Clarence House, Clarence Road, LS18 4LB with hybrid working in place.
Successful candidates will be required to undertake a right to work in the UK check as well as an basic DBS check. Leeds Mind is an Equal Opportunities employer.
Reg charity number: 1007625
The client requests no contact from agencies or media sales.
About Pancreatic Cancer Action:
Pancreatic Cancer Action (PCA) was founded in 2010 by a rare survivor of the disease. We are a small, creative and passionate team committed to improving early diagnosis and saving lives. In August 2020, Pancreatic Cancer Action merged with Pancreatic Cancer Scotland making our team stronger than ever.
Pancreatic cancer has only a 7% survival rate and this figure has not improved significantly for over 50 years. Despite it being the 5th biggest cancer killer in the UK, pancreatic cancer receives only 3% of overall research funding.
With a strong focus on early diagnosis, it is Pancreatic Cancer Action’s aim to improve survival rates through raising awareness, medical education, improved patient information and by funding research specifically into the early diagnosis of pancreatic cancer. Simply put, we want more people diagnosed in time for surgery, currently the only potential for a cure.
Main responsibilities:
- Develop and grow the annual programme of fundraising events such as the London Marathon and Great North Run.
- Grow and steward a pipeline of new and existing community and events audiences and fundraising opportunities with a particular focus on England. Ensuring to always maintain the highest quality supporter journey.
- Manage the delivery of the virtual challenge events. Add insight and support the annual Pancreatic Awareness Month Campaign and help to further develop Pyjama’s for Pan Can to new audiences.
- As a senior member of the Income Generation Team you will contribute to robust financial planning, management and reporting of income and expenditure in your own areas of expertise.
- Responsible for the delivery and recruitment into PCA’s Challenge Events programme making sure participants receive exceptional supporter care.
- Develop compelling and engaging third party fundraising materials to inspire supporters to reach their maximum fundraising targets.
- Contribute to the development of automated and integrated supporter journey and engagement plans with the support of the Head of Income Generation to ensure a consistent and efficient supporter experience.
- Seek out engagement opportunities to support donor acquisition and retention utilising new and existing channels and platforms.
- You will be an excellent relationship manager who can maintain accurate records on our CRM system (Salesforce) to ensure that we develop, engage and update our supporters.
- Work closely with colleagues in Marketing and Communications, to create engaging products and community and event campaigns. Updating the fundraising section of the PCA website and other third party platforms with compelling content and seamless user journeys.
- Be competent at data inputting, IT literate and very organised. Empathy and excellent communication skills are vital in this role and the candidate must be able to collaborate and work well as part of a team.
- Attending when necessary, external events, conferences and exhibitions across the UK and being the face of Pancreatic Cancer Action, acknowledging that some of these may involve overnight stays and weekends.
Income and targets
- Help to grow Pancreatic Cancer Action’s income from community and challenge event fundraisers.
- Develop ongoing stewardship journey for Community/DIY Fundraisers and increase average gift though exceptional supporter care.
- Achieve Financial and non-financial targets and KPI’s from corporate and community fundraising as agreed with the Head of Income Generation.
- Monitor and control allocated fundraising budgets and regularly update the Head of Income Generation.
- Prepare and monitor reporting for all online fundraising platforms to fit with our accounting systems reporting this to the Head of Income Generation monthly.
- Contribute to Pancreatic Cancer Action’s fundraising strategy.
Remote 30 hours per week - flexible working hours throughout the week
WHAT WE DO:
The Lake District Calvert Trust is a charity that challenges disability through outdoor adventure. We provide fun-filled outdoor adventure for all, with our adapted equipment and specialist knowledge, offering an experience like no other to people with disabilities, their friends and family.
We are a small team who are passionate about people achieving their potential using the challenge of adventurous activities in the countryside in order them to develop, change perception and make positive and lasting changes to their lives.
Our vision and values are people focused, it is important that we focus on our people and continue to make Calvert Lakes an amazing place to work.
ABOUT THE ROLE:
The role is essential to delivering the charities income targets for Trusts and Foundations and developing long term relationships. In addition, the post holder will support the Head of Income Generation with approaching, reporting, and maintaining Trust and Foundation relationships for major appeals.
he Fundraising Officer will work as part of the Fundraising team and focus on delivering income targets from trusts and foundations. The role is responsible for growing LDCT’s trust and foundation income by increasing the amount and longevity of funding from current supporters, as well as building a portfolio of new trusts and foundations through research, maintaining a pipeline of prospects, updating the Funding Matrix and making successful applications. Building good relationships with new funders including regular reporting, as well as good stewardship of existing funders, is an important part of the role.
KEY ACCOUNTABILITIES
- Delivering on fundraising priorities and targets for trusts and foundations income, including our current and future major appeals.
- Researching, identifying, and prioritising appropriate trusts and foundations to maintain and convert a pipeline of new, prospective trusts and foundations.
- Working with colleagues across the organisation to help shape projects for funding and creating strong Cases for Support to ensure effective applications.
- Writing and submitting high quality targeted funding applications.
- Maintaining an effective stewardship programme for trusts and foundations including appropriate accurate records, ensuring the fundraising e-Tapestry database is kept up-todate and that fundraising income is processed efficiently with timely thank you letters and acknowledgements.
- Managing relationships with existing and new funders to encourage maximum funding, multi-year funding awards and repeat funding.
- Monitoring outcomes, updating the Funding Matrix and producing timely reports and information as required externally by funders and internally for Management reporting.
- Promoting the support of funders through press releases and social media posts.
- Adhering to standards of fundraising best practise as set out in the Institute of Fundraising’s Code of Practise and ensuring all activities comply with relevant Data Protection obligations and any other legislation
Contract - Permanent - following 6 months probation
Hours - Part time - 30 hours per week - Remote - hours can be worked flexibly throughout the week.
Holidays 33 days per year (26.5 days for 4 days per week)
Please contact us for further infornation or to request an applicaiton pack.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a highly experienced Trusts and Foundations fundraising consultant to spearhead the Trusts programme at Dreams Come True. As an excellent communicator, influencer, and relationship builder, you will have a proven track record of successful fundraising in this area: ideally securing between 6 and 7-figure gifts.
The successful individual must clearly understand what is meant by a strong brand / charity proposition and have clear evidence of creating and delivering compelling cases for support, with strong examples of this resulting in successful grants to the value of £50-£100k.
Building upon the current small programme, you will lead on initiating conversations with new funders; quickly building rapport and submitting compelling funding proposals and writing timely reports as necessary. This is the sole Trusts based role within the Fundraising team but works closely with senior stakeholders across the organisation to develop funding projects and applications.
This is a fantastic opportunity for an ambitious and passionate individual to make a real difference to children with high needs living in the highest areas of deprivation in the country.
This role reports into the Head of Fundraising and sits within our small Fundraising Department.
This is a part time, very flexible role, of around 4-6 days per month.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary £55K pro-rata (£27.5K for 0.5 FTE)
18 month fixed-term contract, with a view to permanency
Part-time (17.5 hours per week)
Are you ready to make a tangible impact on public health? The Infection Prevention Society (IPS) is seeking an experienced Financial Controller on a part-time basis to manage the transition of the financial systems and processes. With 2,400 members, the IPS is dedicated to advancing infection prevention and control (IPC), playing a pivotal role in supporting IPC professionals, promoting best practices, and influencing policy to prevent infections.
The organisation is transitioning away from being a association-management / volunteer-led model to a small secretariat, hiring its first CEO and five other positions, including this most senior finance role. You will lead on the transition process covering all aspects of financial management, to ensure the Society’s financial integrity and sustainability.
Key Responsibilities:
- Manage the financial transition to an in-house model.
- Creating and testing all internal processes.
- Oversee Statutory accounts, budgeting, credit control, financial reporting and compliance.
- Manage payroll and pension scheme implementation.
- Forecasting, budgeting, variance analysis and support with audit.
- Investigate potential new income generation schemes with CEO.
Requirements:
- Accountancy qualification (CIMA, ICAEW, AAT, ACCA, etc.)
- Proven experience in a financial management role, ideally within a membership body, learned society, nfp/charity or public sector.
- Open to part-time role only.
- Knowledge of financial regulations and accounting principles.
- Analytical and strategic mindset.
- Strong comms to train and support non-financial staff.
If you're ready to take on this new and exciting challenge, and help shape the future of infection prevention, we want to hear from you!
Application will be by CV and supporting statement, and a full pack outlining the opportunity is available from our retained consultant, Christian Turek from Memcom Recruitment.
Elfrida Rathbone Camden (ERC) has been making a difference for children, young people and adults in London for more than 30 years, helping them achieve their potential and aspirations. We are looking for an exceptional leader who is passionate about our mission and has vision.Our new Director will be leading us through a period of significant change for the organisation.
We're looking for someone with the following skills and experience:
Leadership skills
· Creative and strategic thinker and problem solver
· Ability to lead and use professional and organisational judgement
· Experience of working with Trustees and the governance function of a Charity
· Promote the vision, mission and goals of ERC
· Excellent time management and organisational skills
Interpersonal skills
· Able to negotiate and influence at all levels
· Excellent partnership and networking skills.
· Excellent written and verbal communication skills.
Finance
· Experience of setting and managing budgets.
· Experience of developing and managing a fund-raising strategy.
Knowledge and experience
· Experience of working at a senior management level.
· Good project management skills
· Safeguarding – policies and procedures
Please also note that although the role is remote, the successful candidate will need to spend at least one day a week at our local hub in Camden, North London.
We positively celebrate Diversity and Inclusion at ERC and the foundations and principles underpinning all our work are about reflecting and connecting with the diverse community that we serve. We want people from all walks of life to work at ERC and to feel valued for their individuality, to thrive and to share a sense of belonging.
We wish to encourage applications to this position regardless of race, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit.
Please submit a CV and a cover letter that outlines how you meet the person specification for the role. Both the CV and the cover letter should be no more than 2 sides of A4 each so 4 sides A4 in total.
The deadline is 9am on the morning of Monday the 20th May.
Interviews will be in the week commencing the 3rd June 2024.
The client requests no contact from agencies or media sales.
We are seeking a Fundraiser with a background in lead and income generation with the drive to create change for farmed animals in the UK. You will be part of a small, high-impact team specialising in consumer education and political advocacy to help us grow our supporter base and raise essential income to support our work for animals.
As Fundraiser (Lead Generator), you will play a crucial role in supporting our mission by identifying and cultivating potential donors and supporters. Your primary responsibilities will be to generate leads utilising Engaging Networks on social media platforms and work with the Fundraising Development Manager to build on supporter journeys that maximise conversion rates.
You’ll join us in maximising the value of Engaging Networks, an intuitive, industry-leading CRM which brings fundraising and activism together and provides tools for integrating digital communications. While experience with Engaging Networks is desirable but not essential, you will have experience with CRMs, including reporting and managing campaigns.
Working as part of a highly effective team within a fast-paced environment, the Fundraiser (Lead Generator) will cultivate relationships in the coordination of imaginative and effective fundraising campaigns.
Whilst this position is home-based, it is largely normal office hours, although work outside these times will be required (e.g. relating to stunts, press conferences, talks and events). Time off in lieu will be given as appropriate.
The role will involve:
Lead Generation:
• Develop and implement target-led strategies to identify and engage potential donors
• Utilise various channels, such as Engaging Networks and social media platforms to generate leads and expand our supporter base substantially in 2024
Relationship Building:
• Cultivate meaningful relationships with prospective donors, understanding their interests and motivations for supporting animal rights
• Collaborate with the Fundraising Development Manager to ensure a personalised and donor-centric approach
• Collaborate with the Social Media & Marketing Manager to set up Google Ads campaigns, with ongoing monitoring, making improvements to enhance the quality and quantity of the leads generated
Communication and Outreach:
• Craft compelling messages and campaigns to effectively communicate the organisation's mission and impact
• Represent the NGO at events, conferences, and community gatherings to raise awareness and connect with potential supporters
Engaging Networks Management:
• Maintain accurate and up-to-date donor information in Engaging Networks
• Track and analyse key performance metrics to assess the success of lead generation initiatives
Collaboration:
• Work closely with the fundraising and marketing team to align lead generation efforts with overall fundraising strategies
• Collaborate with other departments to ensure a unified approach to achieving organisational goals
Skills:
Fundraising Expertise:
• At least three years of experience in fundraising within the non-profit sector
• A good working knowledge of direct marketing for donor recruitment, appeals and stewardship across different channels, with a particular focus on digital
• Familiarity with Engaging Networks or similar fundraising platforms
Strategic Thinking:
• Ability to develop and implement target-led strategies for lead generation
• A strategic mindset to identify and engage potential donors effectively
Creative Approach:
• Creativity in designing campaigns and messages to capture the attention of potential donors
• Innovative thinking to stand out in a competitive fundraising landscape
Communication Skills:
• Excellent written and verbal communication skills
• Ability to craft compelling messages and campaigns that effectively communicate the organisation's mission and impact
Relationship Building:
• Strong interpersonal skills to cultivate meaningful relationships with prospective donors
• A collaborative approach to working with the Fundraising Development Manager and other team members
Social Media Proficiency:
• Proficient in utilising social media platforms for lead generation
• Knowledge of best practices for expanding supporter bases through social media
Data Management:
• Experience in maintaining accurate and up-to-date donor information in fundraising platforms like Engaging Networks
• Analytical skills to track and analyse key performance metrics for lead generation initiatives
Collaboration and Teamwork:
• Ability to work closely with fundraising and marketing teams to align lead-generation efforts with overall fundraising strategies
• Collaboration with other departments to ensure a unified approach to achieving organisational goals
Event Management:
• Willingness and ability to participate in events, conferences, and community gatherings to raise awareness and connect with potential supporters
Time Management and Flexibility:
• Strong time management skills and ability to work in a fast-paced environment
• Flexibility to work outside normal office hours for events, stunts, press conferences, etc.
Animal Justice Project is a registered company and affiliated with Animal Justice Project Trust, registered charity (England and Wales), no. 1184965.
Being a small NGO that will only succeed through the absolute determination of its staff, Animal Justice Project requires each team member to be both outstanding in their abilities and dedicated to the cause of animal rights.
The client requests no contact from agencies or media sales.
Who we are:
The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.
We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.
The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
Who we are looking for:
A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.
Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.
This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required.
This role will also deliver general administration and data processing as required.
To view the job description, please click here.
Where you will be working:
Home based, with occasional travel when required.
How to apply:
- To apply for this role please click the Apply button below
- When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
1. Background
The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries (L&MICs). We provide guidance and support to produce impact evaluations and associated formative evaluations; systematic reviews and syntheses, evidence gap maps and support for using that evidence in decision-making and capacity development. Our work encompasses a wide range of topics, sectors and themes, including but not limited to health, nutrition, education, agriculture, governance, microfinance, climate change, humanitarian interventions, and social protection. 3ie is registered as a non-governmental organization in the United States. It has offices in New Delhi, London and Washington, DC.
The Contracts and Compliance Officer will support 3ie’s efforts in contract, compliance, safeguarding and risk management guidance and oversight with an emphasis on providing direct billable compliance support to the FCDO Research Commissioning Centre (RCC). The Officer will work closely with various teams across the organization including project, business development, finance, and senior management teams to develop and implement compliance processes, tools, resources, and best practices, provide quality control, and build staff capacity in compliance and risk management. The Contracts and Compliance Officer will report directly to the Cost and Pricing Controller with informal reporting to the RCC Sr. Programme Manager.
2. Key Responsibilities
2.1 FCDO RCC Contracting, Compliance and Risk Management
- Draft, review, and negotiate contracts and grants for sub awardees delivering work under the RCC.
- Support strategies and systems to respond to FCDO and/or RCC project team requests for new research commissions, project related questions, and general advisory services providing information and interpretation on a broad range of topics including contract and subcontracting regulations, compliance procedures, management, and risk mitigation.
- Provide safeguarding leadership, including implementation of best practices for the RCC, review of downstream partner policies and practices, audit of safeguarding procedures, etc.
- Identify and propose mitigation strategies for RCC operational, financial, and other compliance gaps that pose risk to the project and/or 3ie.
- Review and provide guidance on proposed amendments to the RCC accountable grant agreement and daft RCC related subcontracts, sub-grants, amendments, services agreements, and independent contractor agreements.
- Draft and/or support development of approval requests and other donor correspondence related to procurement, grant, consultant, or other contractual actions.
2.2 Organizational Compliance and Risk Management
- Serve as the primary resource and subject matter expert on FCDO contracts, risk, and compliance to ensure quality control and guidance in order to maintain consistent approaches and implement best practices across 3ie’s FCDO portfolio.
- Stay updated on changes in FCDO and other donor rules, regulations, and industry wide compliance best practices.
- Support the development and implementation of 3ie internal policies and procedures to enhance contract and grant compliance. This includes but is not limited to reviewing, analyzing, and making recommendations to current policies, processes, and internal controls to ensure effective and efficient identification and mitigation of noncompliance and risks.
- Recommend improvements to the corporate authorities structure, file/recordkeeping processes, as well as support senior management in organizational risk management.
- Support the development and maintenance of a repository of contract and grant compliance best practices, innovative approaches, guidance documents, and tools.
- Contribute to increasing staff awareness and capacity of donor regulations, 3ie policies, tools, templates, and procedures through formal and ad hoc trainings and development of guidance materials
- Conduct internal compliance audits.
- Assist with ad hoc compliance related tasks as required.
2.3 Business Development
- Review tenders, assist with development of questions and/or responses to tends, and provide ad hoc proposal development needs ensuring consistency with corporate policies and strategies, relevant regulations, and FCDO requirements.
- Support review and negotiation process for new FCDO awards.
3. Qualifications and Skills
- Undergraduate degree in relevant field
- 3-5 years (Officer) or 5+ years (Sr. Officer) of experience in direct contract administration or compliance, preferably with FCDO and/or a mix of bilateral (USAID, GIZ, NORAD), multilateral (UN, World Bank), and foundations (BMGF, GAVI) in the international development context
- Strong knowledge and understanding of FCDO and/or other bilateral and multilateral rules, regulations, and policies required
- Experience with a wide variety of grants, contracts, and subcontract types and methodologies (commercial contracts, accountable grants, framework agreements, hybrid agreements/contracts)
- Experience managing payment by results or performance-based contracts.
- Experience developing and delivering participatory trainings on compliance, regulations, and policies
- Demonstrated experience in conducting internal compliance audits preferred
- Experience with various business development processes including cost and pricing, recruitment, contract negotiations, and/or writing preferred
4. Eligibility
We will recruit one or more individuals, preferably with the right to work in the UK.
3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and differently abled persons to apply.
5. Terms of Employment
Candidates should be available to start work as soon as possible. 3ie offers competitive remuneration based on location, experience and qualifications.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
6. How to apply
Your application package must include the following*:
- A cover letter, highlighting your experience relevant to the terms of reference. It is mandatory to include information about your work authorization for the US/UK/ India, else it will be considered as incomplete;
- Curriculum vitae along with names and contact information for at least three professional references.
Applications will be reviewed on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.
*Incomplete applications will not be considered
The client requests no contact from agencies or media sales.
Job Title: Assistant Director - Communications and Content
Location: Flexible - Home-based, Shelter Office-based, or combination with regular travel to London and other locations
Contract Type: Interim, 12 months Fixed Term Contract
Accountable to: Director of Communications, Policy, and Campaigns
Salary: £78,441per annum
Hours: 37.5 per week (pro-rata if part-time)
Leave: 30 days holiday per annum + Exceptional Benefits
Closing date: Sunday 5th May at 11:30pm
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
This interim role reports to the Director of Communications, Policy and Campaigns (CPC), alongside other Assistant Directors.
The CPC team drives Shelter's campaigns for social housing and renters' rights, supporting our services and income generation efforts.
You'll manage heads of important content and engagement teams, driving strategic direction and collaboration across functions.
About the Role
As Assistant Director Communications and Content, you'll lead Shelter's communication efforts, ensuring impact, reach and a coherent organisational voice.
You'll oversee media teams, drive cross-channel campaigns, and develop ambitious communication strategies. With your experience in matrix management and project/change management, you'll guide teams to achieve our strategic goals amidst organisational change.
About You
We're seeking candidates with extensive experience leading and managing media and communications teams, along with a track record of developing impactful cross-channel campaigns. Your ability to navigate complexity, build collaborative relationships, and drive strategic change will be crucial in this role.
How to Apply
Please reserve the following dates in your diary when you apply:
- An introduction Interview will take place Friday 10th of May virtually for approximately 30 minutes
- Panel Interviews will take place virtually on Monday 13th of May
Please ensure you have read the full Recruitment Pack before applying. Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should address and cover the following 3 questions. Answers should not be more than 250 words in length.
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Can you elaborate on your experience leading and managing high-performing communication team/s? Please provide an example of a successful initiative or project you led, highlighting how you achieved strategic objectives.
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Can you provide an example of a time when you led a high-performing team/s through a period of significant change or transition? How did you approach managing both the strategic objectives and the team dynamics during this process?
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Please elaborate on your experience of leading external communications that deliver on values of anti-racism and inclusion - highlighting how you navigated challenges and supported team members to feel empowered to contribute.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect.
All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to be a part of a dynamic, empowering programme that centres sustainable change in the domestic abuse landscape.
The Role:
The successful Training lead will head our “Rise for Change” domestic abuse training programme and have the exciting opportunity to continue to grow the programme’s success to date. Rise for Change is a trauma informed domestic abuse training programme for non-specialist professionals. Uniquely created by our subject matter experts, our training directly addresses the need for intersectional and trauma informed domestic abuse training for professionals in all sectors. Our aim is to empower participants, no matter their professional role, to be able to respond safely and appropriately to domestic abuse both within the workplace and in the wider scope of their lives.
The role will be responsible for the delivery and upkeep of our current training packages, development of further training and the management of current/ new stakeholder relationships. This role will also serve as a subject matter expert on domestic abuse across our global digital programmes.
Postholder Reports to: the Global Programmes Director, Hope After Harm
Our Team Values:
- Passion driven and dedicated to sustainable change.
- Committed to listening and learning knowing this makes us stronger when we lead and speak.
- Tirelessly place survivors and those with lived experienced at the heart of what we do.
- Maintain integrity through compassion, consistency, and transparency.
This is what the Training Lead will do at Hope After Harm:
- Work in line with our values.
- Deliver remote training to professionals, organisations and businesses (some flexibility may be required for limited ad-hoc in-person training).
- Upkeep current training packages and development key content as required.
- Complete needs analysis of the sector and ensure our packages remain in line with need and best practice.
- Maintain new and established relationships with key partners and stakeholders through regular meetings, problem-solving and support to ensure the longevity of relationships and continuous buy-in.
- Engaging with organisations and stakeholders to gain their custom, establish needs and tailor packages/delivery to suit their needs.
- Develop and co-ordinate communications through various channels such as social media, Linked-in and event sites to gain custom.
- Maintain accurate recording and reporting of training/project delivery, including a training delivery calendar, CRM and all administrative processes and wrap around support.
- Providing ongoing advice and support to organisations in receipt of training and obtaining/responding to feedback.
- Respect and value the diversity of the community in which the training will be delivered and recognise the needs and concerns of a diverse range of clients ensuring the service is accessible to all.
- Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
- Alongside the Digital Programmes Manager, be responsible for ensuring ongoing income generation from client buy in and single ticket sessions.
- Maintain our current CPD accreditation and standards required within current/ new training packages and their delivery.
- Ensure delivery of agreed KPI’s.
This is what you will bring as the Training Lead at Hope After Harm:
- A thorough understanding of domestic abuse and gender-based violence through a trauma informed and intersectional lens, including the impact and mitigation of vicarious trauma.
- An experienced, highly skilled trainer with the ability to engage people through remote and in-person delivery.
- Hold a “Train the Trainer” qualification or be willing to obtain one during onboarding.
- Have a good understanding of the nuances of culture, race, sexual orientation and gender identity within domestic abuse and sexual violence, and be committed to intersectional ways of working.
- Knowledge of adult learning techniques.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Plans and prioritises work effectively, with the ability to manage projects and multiple deadlines
- Motivate individuals and agencies to move through courses of action and decision-making processes.
- Independent worker who takes responsibility for own workload and takes initiative to gain additional opportunities for the programme.
- A kind and compassionate person, who understands the importance of participant safety and well-being as a part of training delivery.
- Places the survivor at the centre of all that you do.
- Skilled user of technology with high literacy of key presenting programmes, video platforms and databases.
- Experience of using Canva as presentation platform.
- Knowledge and previous experience of using CRM’s, such as hubspot, to track client engagement.
- Experience in driving and implementing marketing/advertising strategies
- Strong reporting skills in quantitative and qualitative forms.
- An understanding and experience of CPD accreditation is desirable.
All Workers have a responsibility to work with colleagues in maintaining service delivery, general related tasks will be discussed during the interview process and upon appointment of role.
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore be expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken.
(This post is offered on a fixed-term contract for 12 months from the start date, with possible extension beyond this dependent upon funding)
Who are Hope After Harm?
Thames Valley Partnership T/A Hope After Harm is an established charity of over 30 years, delivering a range of services to support those who are vulnerable or at risk of exclusion. We work to develop long-term solutions to the issues of crime and social exclusion and work at both practical and strategic level to influence policy and share good practice. We run market leading technological programmes that help change and save the lives of survivors of domestic abuse and deliver specialised training to professionals and organisations to ensure we all play our part.
For this role you will need:
· To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.
· To be able to deal with all information on a confidential basis and understand data protection requirements.
· To have Citizenship of the UK or have entitlement to work in the UK
Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities and the LGBTQIA+ community to apply for this role.
Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
To apply for this role please submit a cover letter of no more than 1.5 A4 pages explaining why how your skills and experience align with the job specification.
To ensure fairness, applications without a proper cover letter will not be considered.
The client requests no contact from agencies or media sales.