Income Generation Manager Jobs in Westminster, Greater London

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, part-time

21/28 hours per week over three/four days, primarily weekends but flexible over a seven-day rota

Salary

£23,933 pro-rata plus OTE Bonus

Location

Chiswick

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

A role that would suit someone keen to step up into a manager position from the charity sector or transfer from the private sector.

The Juvenile Diabetes Research Foundation (JDRF) is a global organisation dedicated to funding research to find a cure for type 1 diabetes (T1D) and its complications. JDRF works towards its mission by funding research projects aimed at improving treatments, developing technologies to better manage T1D, and ultimately finding a cure. The charity also provides support and resources to individuals and families affected by T1D, as well as advocating for policies and funding that advance diabetes research and improve access to care.

The Corporate Partnerships Manager role sits within the Fundraising and Engagement Department. JDRF receives no government funding, so all of their income is generated by the activities of this department.

The high-performing team work across the UK to deliver on challenging fundraising targets, collaborating across the organisation to generate income to find a cure and support the type 1 community.

The role supports on the development, including the research and approach of new high value corporate partnerships (£50k to £500k+), that will benefit the work of JDRF financially and/or strategically.

About the role

• Proactively secure and account manage strategic partnerships at 5- and 6-figure level that have long term benefits to JDRF
• Support a team income target of c.£600k.
• Account manage and grow income from corporate partners both new and established.
• Undertake research on corporate prospects by mapping and utilising existing connections and networks to establish new avenues of corporate support.
• Support with preparation of high quality, compelling proposals, presentations and pitches for prospective partners.

About you

• Experience of working in corporate fundraising or experience of working in a commercial marketing/sales position in a client-facing role.
• Experience of researching, prioritising and developing partnership opportunities.
• Skilled at identifying, developing and maintaining internal and external working relationships at all levels.
• Passionate about JDRF’s mission and goals.

We are delighted to be working with the wonderful King’s College Hospital Charity which is looking for a proactive Philanthropy Manager to join their team. Patients are at the heart of everything at this charity and they work tirelessly to support the day-to-day work of the hospital and deliver practical benefits by raising money for cutting-edge equipment, research, pioneering treatment, patient wellbeing and staff development.

In this newly created role as Philanthropy Manager, you will shape and develop the growth of prospects and high-value opportunities and create compelling cases for support and proposals. This is an exciting opportunity to be a part of something new for this charity and, with an agile working pattern, you will certainly thrive in this friendly and supportive team.

You will need:

• Experience in relationship development with donors and internal stakeholders
• Commercial or charity sector income generation experience
• Excellent interpersonal with experience in a client-facing role
• Compelling writing style and great organisational skills

Salary: £39,000-£42,000
Contract: Permanent Full time
Location: Hydrid – London 1 day pw
Closing date: 7^th May
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
 

About you

This role will suit someone who understands trust fundraising and is looking for a new challenge, taking on more responsibility including managing a small team of Trusts fundraisers.

About the role

The role will further develop and review our current trusts and foundations strategy, with a focus on growing and renewing five- and six-figure income from Trusts, Foundations and grant making bodies. This is an ideal role for an experienced and collaborative Trust fundraiser, capable of developing long-lasting relationships and build compelling cases for support that secure transformational donations for an iconic institution. 

About us

Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 2 May 2024.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

Role: Senior Supporter Acquisition Manager

Location: London, Haig House, Hybrid 2 Days Per Week

Contract Type: Permanent, Full Time, 35 Hours

Hours: Monday to Friday

Salary: £47,112 to £48,132 (Inclusive of London Supplement)

Are you looking for a senior marketing manage role, where you can help implement an exciting new fundraising strategy?  

We are looking for Senior Supporter Acquisition Manager to join our Fundraising directorate and lead a brilliant team to develop and implement a range of supporter acquisition marketing programmes and to achieve the growth ambitions of our Fundraising strategy.

The Supporter Acquisition team is responsible for all marketing to attract new supporters across a large portfolio of appeals/products and media.  We are looking for someone to join us who has significant expertise with a wide range of marketing channels and can really add value to large well-established programmes with their experience, knowledge and drive to continually improve, identify appropriate new opportunities and shape supporter acquisition programmes.

The role involves managing an experienced team of two managers and a co-ordinator, and leading relationships with a number of suppliers.  The marketing programmes currently include face-to-face fundraising (from stands in retail space or at expos/outdoor events), DRTV and other forms of advertising, print – door drops/partially addressed mail/inserts and payroll giving.  An important part of the role is developing advertising for the nation’s largest charity appeal, the Poppy Appeal each November.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Royal British Legion holds a special place in the hearts and minds of generations of people in society.  As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years.  Today is no different. The needs of veterans, young and old, serving personal and their families are growing and complex. To support them we must raise awareness and donations, and that is where you could come in.

We introduced a new fundraising strategy last year to deliver longer term and focused growth, so now is an exciting time to join the charity and help to implement the strategic change and be a key stakeholder or lead in a variety of cross-team workstreams. 

As an experienced senior marketing manager, you will hit the ground running to optimally deliver plans with your team and whilst helping to shape programme strategies and review supply requirements.  You will need experience of managing and coaching teams and working in a truly collaborative way with colleagues, teams and suppliers, leading by example in accordance with RBL’s values.

You won’t shy away from complexity and getting to grips with the details of the broad array of appeals/products your team will be marketing and associated systems, budgeting, reporting and KPI measurements for each of them.  You’ll strive for excellence, ensuring campaigns are compelling and effective and will be able to capably resolve issues at a senior level and take on new challenges. 

Our new fundraising strategy is called ‘Three Giants’ to focus our income generation work on protecting and strengthening on the three vital areas of the Poppy Appeal, our Individual Giving and Legacy activities.  You’ll be joining a welcoming and capable team focused on serving the thousands of beneficiaries who need our help every day. 

This is an extraordinary opportunity to join the leading Armed Forces charity and help to deliver evolving fundraising programmes that will raise donations today and also provide longer term opportunities to help fund our much-needed welfare services in the years ahead.

If this opportunity sounds right for you and you have the experience and skills to help us achieve fundraising growth and development, then we’d love to hear from you today.  If you want to learn more about the role, we’ll be delighted to tell you more.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.  

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 28th April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Commercial Projects Manager to join us on a permanent, full-time basis, working 36 hours per week.

The Benefits

• Salary of £43,126 - £47,200 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is an unmissable opportunity for a qualified project manager, with experience of overseeing high-value income generation projects throughout their lifecycle, to join our passionate organisation.

You’ll have the chance to immerse yourself in the beauty of London's iconic Royal Parks whilst playing a pivotal part in preserving them for generations to come.

You’ll also expand your project management skill set and grow your career to new heights.

So, if you’re ready to embark on a fulfilling journey to protect, preserve and enhance London's iconic green spaces, we want to hear from you!

The Role

As a Commercial Projects Manager, you will plan, manage, and deliver sustainable commercial projects in support of our strategy and income targets.

Collaborating with colleagues, you will ensure the delivery of successful project outcomes, overseeing projects throughout their lifecycle and undertaking business case development and the implementation of project management disciplines and processes.

You will design and implement project tasks, supporting colleagues acting as experts in their area, and resolving issues to keep projects on track, remaining positive through challenges.

About You

To be considered as a Commercial Projects Manager, you will need:

• Proven experience in successfully project managing high value (£1 million plus) commercial income generating projects throughout the entire project lifecycle
• Demonstrable experience of delivering commercial business growth, through scoping, analysis, and project management
• Demonstrable experience in leading the development of business cases to aid sound business decisions
• Proven experience of project budget planning and management, with a strong track record in successfully managing financial processes
• A relevant project management qualification (such as APM, Prince2, etc.)

Other organisations may call this role, Project Lead, Project Operations Manager, Project Delivery Manager, or Programme Co-ordinator.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion. 

So, if you are interested in this unique opportunity as a Commercial Projects Manager, please apply via the button shown. Successful candidates will be appointed on merit.

About the post of CEO

You will report directly to the Board of Trustees, ensuring excellent governance of the Charity, regulatory compliance with the Charity Commission and Companies House, and will collaborate with Trustees on designing and executing the 2024-2027 strategy. You will lead and support a team of seven staff, supporting 500+ older and disabled Neighbours annually with a large team of volunteers. You will ensure excellent management of charity’s finances and that adequate funding is in place to maintain all charitable activity, monitoring and evaluation. You will ensure that the charity maintains its reputation and develops its exposure and standing. 

About you

You will have strategic leadership experience and have previously led teams. You will have a strong understanding of charity governance and will have demonstrable fundraising knowledge and/or experience. You will be passionate about supporting older and disabled people and will have a strong understanding of their needs. You will be equipped to represent the Charity both internally and externally.  

JOB DESCRIPTION

Strategy and Operations

1. Develop, implement, and lead execution of the charity's annual operational plan and 3-year strategic plan.

2. Identify appropriate level of staffing, volunteering, ensuring that all staff and volunteers are appropriately interviewed, vetted, inducted, trained, developed, and supported to deliver against their objectives.

3. Ensure appropriate upkeep, security, and management of the charity’s premises, including all relevant contracts and payments.

4. Ensure that the charity’s IT systems are fit for purpose and compliant with relevant law.

People

5. Line management of seven staff members, and responsibility for staff and team development, cohesion and appraisals.

6. Recruit and support social club facilitators and appropriate consultants to provide additional resource to the charity as required.

7. Lead staff member for safeguarding, liaising directly with Hammersmith and Fulham Adult Social Care.

8. Ensure appropriate mechanisms and safeguards are in place to support up to 100 regular volunteers, and up to 100 additional corporate/student volunteers.

9. Ensure appropriate mechanisms and safeguards are in place to support up to 500 beneficiaries and additional attendees at FGN events.

Finance and Fundraising

10. Develop, implement, and lead charity’s financial and fundraising planning and management, ensuring that the charity operates at least at break-even, ideally with a small surplus.

11. Ensure that the charity has a diverse range of income across various streams, inclusive of (but not limited to) public sector, trusts and foundations, corporate income, events, and online giving.

12. Ensure that the charity is receiving value for money with all expenditure, ensuring contract review on a timely basis as appropriate.

13. Ensure appropriate cashflow projections so that expenditure does not exceed income in any one year unless pre-agreed with trustees.

14. Ensure that appropriate financial controls are in place so to protect charity and anyone handling money on behalf of the charity.

15. In conjunction with the finance administrator and hon. treasurer monitor all income, expenditure, accounts, funding investments and budgets.

Governance

16 Ensure compliance with charity and company law, inclusive of writing, presentation and filing of annual report and accounts and other Company Secretary duties.

17 Organise, attend, record and report at board meetings every two months, inclusive of finance and operations reporting and the regular cycle of governance reviews.

18 Plan, organise and attend AGM and annual strategy session.

19 Ensure appropriate level of risk management and insurance are in place for the charity.

20 Ensure all relevant policies, procedures and financial controls are in place, inclusive of annual review.

Communications and Impact

21. Represent and promote the charity in public, sourcing media opportunities as appropriate so to increase visibility.

22. Represent the charity on appropriate networks and forums so to develop stakeholder relationships and source opportunities for cross-partner collaboration.

23. Ensure positive, fit-for-purpose, internal and external communications, inclusive of monthly newsletters, social media presence and other marketing materials.

24. Ensure appropriate monitoring and evaluation of projects and develop relationships with academic institutions and/or research consultancies where possible so to elicit external perspectives and scrutiny of the charity’s work.

25. Build relationships with local stakeholders and businesses.

PERSON SPECIFICATION

Essential requirements

1. Senior management experience within the charity sector or similar

2. Experience of working at a senior level with and under the direction of a board of trustees

3. Experience of successfully applying for grant funding, and/or other income generation  

4. Financial acumen including financial reporting

5. Experience of successfully delivering strategic plans

6. Experience in publicity and marketing

7. Experience in management of staff and volunteers

The post is subject to:

· right to work in the UK check

· satisfactory disclosure from the Disclosure and Barring Service

· two satisfactory references

Salary will be c. £54,000 and is set in line with NJC pay scales 2024/25.

Working hours are 35 hours over 5 days per week. The postholder will be based primarily on site but with the possibility of up to one day per week remote working by agreement.

Pension: there is a 5% employer’s pension contribution

You will receive 28 days of annual leave, and option to buy/sell three days annually. We have additional benefits, which include eye vouchers and cycle to work scheme.

Interviews will be held at Rosaline Hall, Fulham, London SW6 on 13 and 14 May. Only shortlisted candidates will be contacted. No recruitment agencies to apply.

Who we are?

Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.

We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.

By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever. 

Role Summary:

Working for the Head of National Business Development, the Business Development Manager will be responsible for securing income-generating corporate partnerships to drive forward engagement across the whole Speakers for Schools proposition.

This role is the engine of growth for the charity: sourcing, engaging, and developing partnerships with employers across the UK. These partnerships will provide opportunities for high-need young people across the UK to access our programmatic interventions while delivering income to support the financial sustainability and growth of the charity.

This crucial role will demand close collaboration and working across all directorates to develop and deliver compelling and successful bids and proposals to potential partners.

This role offers a starting salary of £31362, rising to £33948 after a years successful service.

Key Duties / Responsibilities

Strategic Purpose:

• Developing outreach strategies to secure corporate partnerships in support of the Charity’s aims and goals.
• Meeting income generation targets as determined by the Head of Business Development.
• Responsible for developing and agreeing programmatic design for corporate partners in collaboration with programme and delivery teams.

Engagement:

• Working closely with delivery teams to ensure smooth transition for employer account management.
• Working closely with programme and delivery teams to ensure new partnerships are deliverable.
• Flexibility and a willingness to work innovatively to help with any tasks the team might require support for.

Delivery:

• Holding expertise in how Speakers for Schools programmes and interventions enable and enhance corporate CSR talent pipeline and social mobility.
• Reporting on activity to Head of Business Development.
• Confidently discussing Speakers for Schools and our goals, aims via email communication, virtual meetings, and telephone.

• Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development
• Ensure that best practice in safeguarding is enshrined in all activity.

• Ensuring consistent and accurate updating of CRM and ensuring proper data management.
• Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
• Other duties as required, as identified by the Head of Business Development.
   

Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.

Education / Experience / Knowledge

• Experience of business development with a variety of stakeholders and owning, managing and delivering an ambitious commercial target.
• Previous experience working with HR/Recruitment/CSR/Engagement teams is advantageous
• Confident liaising with and managing relationships with stakeholders from all levels
• An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage
• Sociable and confident, experience of building and maintaining relationships with multiple stakeholders
• Confident in delivering presentations and networking/representing the charity at external events
• Proven capability of working through high volumes of work and delivering on targets across varying objectives within delivery
• Experience planning structured programmes that align with both employer and charity objectives
• Experience in working with technology and data management.
• Proficient use of the Salesforce CRM, to track relationships and ensure proper data management
• Clear and concise communicator, capable of producing written content to a professional quality
• Excels at organising their workload and enjoy driving work forward independently

Speakers for Schools Values:

PASSION: 

We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: 

We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: 

We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: 

We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY: 

We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

Diversity at our core

Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.

F2F Fundraising Performance Coach

Salary: £30,000 + Car Cash Allowance

Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.

Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location. 

Full UK Vaild Driving License Essential 

The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.

We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.

Key Accountabilities:

• Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
• Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
• Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
• Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
• Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
• Identify training requirements and deliver on and off field training and coaching to grow income.
• Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
• Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
• Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
• Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
• Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
• Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
• Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
• Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
• Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.

Knowledge, Experience & Skills:

• Driver’s License is essential (requirement for Business insurance)
• Performance management and coaching qualifications are desirable.
• Training qualifications are desirable.
• Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
• Significant experience of working in face-to-face fundraising industry.
• Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
• Experience of increasing income through performance coaching of fundraisers.
• Experience of interviewing and recruiting fundraisers.
• Experience of training and developing fundraisers.
• Experience of mystery shopping and leading on delivering performance incentives.
• Ability to work to self-managed targets.
• Ability to be adaptable and flexible to support a geographical region of the network.
• Quick and agile approach to reacting to problems or challenges.
• Confidence to approach the public, storytelling and making an ask for funding.
• Ability to use IT systems, such as an I-pad and contactless devices proficiently.
• Good writing and IT skills to support the analysis of performance management.

DBS

As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.

This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.

A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.

Legacies Manager

We have an exciting opportunity for a Legacies Manager to join an innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities.

Position: Legacies Manager

Location: Home based

Salary: £36,084 to £41,740 per annum

Hours: Full-time, 37 hours per week

Contract: Permanent

Closing Date: 3rd May 2024

Shortlisting date: 10th May 2024

Interview date(s): Week commencing 20th May 2024

You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.

The Role

As the Legacies Manager, you will assume a pivotal role within our dynamic Partnership and Development team. Your primary responsibility will be to lead the strategy and execution of our legacy programme, driving forward our mission to support vulnerable children, young people, and families across the UK. Drawing upon your strategic vision and extensive experience in fundraising, you will design and implement innovative legacy campaigns aimed at maximising income generation and expanding the reach of the organisation’s Family Hubs.

Your day-to-day activities will involve collaborating closely with fundraising and partnership development experts to develop compelling legacy propositions and engage potential donors effectively. You will leverage your exceptional interpersonal skills to build and nurture relationships with legacy supporters, inspiring them to leave a lasting impact through their philanthropy. Additionally, you will utilise your expertise in data analysis to inform decision-making and refine campaign strategies, ensuring optimal outcomes and return on investment. As a strategic thinker and innovative leader, you will have the opportunity to make a tangible difference in the lives of vulnerable children and families.

Key responsibilities of the Legacies Manager include:

• Develop and implement a legacy strategy/plan aligned with the charity's goals to increase/improve outreach to and engagement with legacy supporters and raise legacy income around agreed goals.
• Provide excellent stewardship to all supporters who engage with legacies, working with stakeholders to ensure journeys are insight-led, respond to audience needs, and are well documented and reported upon.
• Establish key performance indicators (KPIs) to measure the success of legacy giving initiatives and regularly report on progress to senior leadership and key stakeholders. Use data and analytics to inform decision-making and continuously improve strategies for maximising legacy support.
• Work with internal and external stakeholders to ensure the end-to-end process for delivering the legacies plan is designed and documented. This includes solving problems in circumstances where there is minimal guidance available from established practices and precedents within the organisation.
• Work closely with the Head of Relationship Fundraising and other fundraising colleagues to ensure that all fundraising activities are well-coordinated and contribute towards the overall fundraising strategy.
• Identify growth opportunities that foster organisational projects which impact and improve the Legacy programme.
• Develop and execute marketing and promotional campaigns to raise awareness of legacy giving opportunities within the organisation. Utilise various communication channels, including digital platforms, events, and printed Job Description & Person Specification materials, to effectively promote the importance of legacy giving and its impact on the organisation's mission.

About You

As the ideal candidate for the role of Legacies Manager, you are approachable and articulate, with the confidence to engage effectively with donors and stakeholders. Your conscientious nature ensures that you approach every task with diligence and attention to detail, while your continuous learning mindset drives you to stay informed about the latest trends and best practices in legacy fundraising. Your creativity allows you to develop innovative campaign strategies that capture the attention of donors and inspire action, while your diplomatic approach enables you to navigate complex relationships and resolve conflicts effectively. As a good listener and information seeker, you value input from others and actively seek out new opportunities for growth and collaboration.

You are an independent and self-motivated professional, capable of taking initiative and driving projects forward with minimal supervision. Your persuasive communication style and proactive attitude make you an influential advocate for the organisation's mission and values. If you are ready to leverage your interpersonal skills and expertise to make a meaningful impact on the lives of children and families across the UK, we invite you to join us and be part of our transformative journey. Apply now and take the next step toward a rewarding career dedicated to driving positive change.

About the Organisation

An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.

Benefits include:

• Continuous professional development
• Regular support through supervision, appraisal & well-being initiatives
• In house learning platform
• Generous pension scheme
• Employee Assistance Programme
• Healthcare cash plan
• Charity discount scheme

The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.

We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.

Other roles you may have experience with could include Fundraising Manager, Trusts and Statutory Manager, Legacy, Legacy In Memory Fundraiser, Legacy and In Memory, Legacy Relationships, Legacy Giving, Probate, Wills, Trusts, Inheritance, Legacy Administration.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Partnerships and Income Operations Manager

Career Ready is a national social mobility charity that gives young people across the UK the opportunity to have a rewarding career and future. Our programmes are delivered in partnership with thousands of amazing volunteers from companies across the UK, who provide insights, mentoring and experiences of the workplace to our young people, as well as life-changing paid summer internships.

We believe that every young person should have the skills, confidence and opportunity to enjoy a rewarding future. That’s why we work across the UK to connect underrepresented young people with the world of work, unlocking their potential and levelling the playing field. Join us in achieving this.

Role purpose:

The Partnerships & Income Operations Manager plays a multifaceted role encompassing driving pipeline prospecting efforts, managing certain impact reporting initiatives, and nurturing corporate partnerships. This pivotal role serves as a primary point of contact for coordinating various aspects of partnership development, impact reporting, and fundraising activities.

Main responsibilities and accountabilities:

 Corporate Partnerships:

· Lead a portfolio of lower to mid-value corporate donors, cultivating relationships and maximising engagement aligned with organisational objectives.

· Balance support between existing partnership management and developing new business opportunities, including mid to higher value partnerships.

 Pipeline Prospecting:

· Lead the identification and cultivation of prospective corporate donors, both new and potential.

· Utilise relationship management expertise and networking acumen to proactively identify opportunities for engagement in alignment with our balanced scorecard objectives.

· Act as a primary point of contact for inbound and outbound leads, collaborating with the Communications Team on outreach campaigns to drive lead generation and partnership engagement.

· Ensure a seamless experience for prospects entering the organisation, guiding them through the employer customer journey.

· Support the engagement of targeted employers in key sectors and regions, collaborating with income generation colleagues to develop mid to higher value prospects.

· Support the development of bids and pitches, connecting colleagues into their contributions across those efforts.

Engagement Tracking:

· Develop and maintain an Excel document to meticulously track engagement levels and interaction points with stakeholders.

· Coordinate the launch and delivery of quarterly board breakfasts, led by our board members; Manage logistics and invitations for board breakfasts to ensure successful networking opportunities.

· Facilitate a minimum of 10 executive meetings from our existing corporate partner portfolio per quarter with our CEO

· Coordinate the launch and delivery of quarterly sector-specific breakfasts to engage key individuals from existing partners; Coordinate with hosting partners and relevant attendees to ensure successful networking events.

Impact Reporting:

 · Coordinate, own, and update the employer impact reporting calendar for Partnerships and Income, ensuring proactive management of reporting deadlines and deliverables.

· Serve as the templated annual review impact report document owner, ensuring colleagues are familiar with its usage and providing necessary guidance.

· Maintain and update the fundraising FAQs document, acting as the point of contact for the team regarding any new questions and ensuring incorporation of new queries into the document.

Additional Duties:

· Collaborate with colleagues to gather necessary information for impact reporting and fundraising FAQs, coordinating with experts as needed.

· Assist in the development and updating of key information packs and documents related to impact reporting and fundraising.

· Act as a resource for the team, providing guidance and support on impact reporting and fundraising-related inquiries.

· Collaborate with colleagues on specific priority projects contributing to partnership success, such as establishing and growing senior networks with partners and spotlighting partners across channels.

· Secure partner events to maximise engagement opportunities and demonstrate the impact of our work.

· Strengthen external relationships by proactively seeking networking opportunities and identifying speaking engagements.

· Support the team in the funder contracts and payments cycle.

Stakeholders:

 Internal stakeholders include Impact Team, Salesforce, Data, and Digital Team, Finance Team, Communications and Marketing Team, Programme Leads, and colleagues in the Partnerships and Income Team.

External stakeholders include existing corporate partners and volunteers.

Our Values

Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: Trust, Bravery, Collaboration, Empowerment and Inclusion.

Person specification:

Experience required:

· Demonstrated experience in managing employer accounts and generating income.

· Proficiency in impact reporting coordination and management.

· Strong project management skills, including document ownership and development.

Knowledge, skills and behaviours:

· Attention to detail and excellent communication and organisation skills.

· Ability to interpret and utilise data effectively.

· Demonstrated expertise in income generation, business development, and account management.

· Networking and influencing skills, along with strong stakeholder management capability.

· Understanding and interest in social, political, and economic issues related to Career Ready’s mission.

· Commitment to demonstrating Career Ready's values

· Advanced skills in MS Excel, Word, PowerPoint, Outlook, and Teams.

Benefits

You will be rewarded with the following benefits:

· 6% contribution to personal pension plan, subject to 3% employee contribution

· Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays

· Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).

· Access to both our Reward Gateway Portal and an Employee Assistance Programme

· Flexible working

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK.

We are seeking an outgoing proactive Sales & Events Coordinator to join our busy team to deliver increased revenue and occupancy for our conference and meetings business.

As a social enterprise commercial income is key to our success.  The Commercial team is responsible for income generation and business growth through sourcing occupants for our commercial units and clients for our venues.  The Commercial team deliver over 600 events from our venues and are continually building partnerships and liaising with key stakeholders across the South Bank areas.

You will be responsible for securing sales from new and existing clients as well as managing event logistics in close liaison with our operational team.

The successful candidate must be able to demonstrate the following:

• Experience of co-ordinating and organising events
• Experience of working in a busy sales role
• Experience of working in a customer facing role
• Excellent organisational skills and ability to manage conflicting priorities to meet deadlines
• Ability to take the initiative and an enthusiastic, proactive approach to work
• Strong IT and administration skills, with excellent attention to detail

Creating an inspirational neighbourhood
We provide the opportunities and spaces for people to lead their own change.

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.

Contract
Permanent, 35 hours per week

Salary
£30,672 per annum

Extras
In return, we can offer you:

• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development

Salary: £34,943 per annum

Location:  Hybrid. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s. 

Our office is a short walk from King’s Cross station in London. For this role, we expect that you will come to the office (London) 1 or 2 days each week (with one of these days to be a Tuesday) for team meetings, including a quarterly ‘all staff’ event. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.  We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.

Contract: Permanent. Full time role working 35 hours per week, Monday to Friday

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year)
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement using Hospice UK’s supporting statement document, see below

Closing date for applications: 5pm on Monday 22 April 2024

Interview dates: Interviews will take place either in person or remotely via Teams, on Wednesday 1 or Thursday 2 May 2024.  We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

The Role:

Hospice UK has an exciting new fundraising strategy with a focus on digital fundraising and supporter journeys. We are looking to significantly increase our engagement with new and existing supporters across all areas of fundraising. The Digital Fundraising and Engagement Executive will be responsible for maximising income, supporter recruitment and retention through digital channels, for both individual giving and events.

Reporting into the Head of Events & Supporter Engagement and working very closely with the External Affairs team you will deliver a cohesive and impactful approach to digital fundraising and supporter journeys. The Digital Fundraising and Engagement Executive will lead on recruitment and stewardship for a number of third-party challenge events as well as supporting on the optimisation of integrated digital campaigns and donor journeys.

We are looking for:

To be considered for this role, you will need to demonstrate a background in digital fundraising (1-2 years’ experience) and an understanding of supporter journeys and social media advertising. Some understanding of SEO would be desirable but you would not need to be an expert in this area.

If you would like to ask any questions before applying, you can contact Gemma Roberts, Head of Events & Supporter Engagement by email – (email in the end of this post) on Monday 22 April 2024.

More details about the role and what we are looking for can be found in the candidate information pack below.

The Team:

The Events and Supporter Engagement team forms part of the wider Income Generation and Grants Directorate. The team’s focus is on raising funds from individuals through challenge and special events, digital fundraising, giving in memory, legacy giving, regular and payroll giving and one off donations.

The team is made up of 5 people (including this role), who work closely together to help achieve our goals. The wider Income Generation and Grants team consists of 20 people in total. We meet regularly through team meetings and coming together in the office on a Tuesday, which helps to create a supportive working environment.

Hospice UK:

Hospice UK is the national charity for hospice and end of life care. We work to ensure everyone affected by death, dying and bereavement gets the care and support they need, when they need it. 

We believe that everyone should receive the best possible care at the end of their life. 

Our mission is to transform the way society cares for the dying and those around them. To empower individuals, communities and populations to embrace the ethos of hospice care and extend its breadth and reach to improve everyone’s experience of death, dying and bereavement. 

How to apply:

If you would like to apply for this role, please send the following documents to recruitment (email in the end of this post)  by 5pm on Monday 22 April 2024.

• Your CV. Ideally in Word format.
• A completed supporting statement form
• A completed equalities monitoring form

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above.

Additional notes:

To be considered for this role you must have the right to live and work in the UK for your application to be progressed.

Hospice UK is an Equal Opportunities Employer.

Hours: Part Time 21 hours to be worked daytime Monday – Thursday, days flexible. Some evening or weekend working may occasionally be required. 

Contract:  Permanent

Responsible to:  CEO 

Responsible for: None 

Salary: £35,000 - £45,000 FTE DOE

Location: Hybrid – White House Community Centre, other Age UK Richmond locations, other community locations and wider locations as needed for the role. Some home working available in line with Hybrid Working Policy. 

Are you interested in making a real difference to the lives of local older people? Do you want to put your skills to work with an established local charity?  

Age UK Richmond upon Thames are a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised services designed to improve wellbeing and enhance independence. Our friendly and committed team of 45 staff and 100+ volunteers support around 4,000 local older people each year. 

We have created this new role within the charity, as we look to the future. The population of Richmond upon Thames is expected to continue to grow older over coming years. New generations of older people will have different needs and expectations for us to respond to in partnership. Our local health & social care partners will need us to find new ways of providing support that will reduce pressure on them. We will also need to adapt to a more challenging financial environment. This challenging but rewarding new position has been created to help us respond to some of these challenges and opportunities.

We are looking for an excellent communicator, strategic thinker and relationship builder with significant  development experience. A proactive, flexible and positive approach is also essential, with a keen interest in improving the lives of older people at a local level.

The role will include: 

• Leading on development focused projects, often working in partnership 

• Helping shape and deliver against the organisations new 2025 strategy 

• Researching and developing fundraising proposals for sources such as trusts & foundations 

• Identifying opportunities for development and innovation 

• Representing the organisation and building partnerships 

The full job specification is available separately. Please click apply to be taken to our website for full details, and how to apply. Closing date for applications is 9 a.m. on Monday 15th April 2024. Interviews will take place on Monday 22nd April 2024.