Income Officer Jobs in Westminster, Greater London
Following 150 years of remarkable history, the Royal School of Needlework now seeks a new Chief Executive to lead the exciting next chapter of refresh and renewal, enriching lives through the powerful and captivating language and practice of embroidery.
About the RSN
The RSN was established in 1872 at a small single site in London to revive and teach the art of hand embroidery. Since their humble beginnings, they have expanded their activities and extended their reach worldwide gaining an international reputation for the knowledge, expertise and skills of their tutors and the excellence of work in their professional studio.
Based at Hampton Court Palace, in south-west London, the RSN offers an education programme for everyone; from beginners through to those pursuing hand embroidery as a professional career, and it shares its knowledge, skills and heritage through talks, tours exhibitions and online resources.
About the role
The RSN is looking for a Chief Executive to help them on their transformational journey to grow, develop and extend the reach and impact of their work. They are committed to ongoing improvement and embracing innovation; the new CE must share a passion for their mission and determination to evolve their operations helping to develop existing relationships and seek out new opportunities for future growth.
The RSN seek a leader with a keen eye to the horizon to actively promote the RSN’s educational and commercial activity, raising its profile amongst national and international communities. Demonstrating strategic acuity, they will lead on the direction of the organisation, monitoring and implementing business plans and strategies, overseeing and interrogating in mitigating risk and ensuring financial sustainability.
Who are we looking for?
The next Chief Executive will act as an ambassador for the organisation, developing external plans and communications to capitalise on achievements, raise profile and reach new audiences.
They will have a proven track record as an exemplary people manager, team builder and visionary leader. Empowering in their approach to leadership, and coaching in their managerial style, they will positively impact on the existing passionate and loyal staff and tutor network, developing an ethos for the RSN, and leading and embodying the values of a positive and inclusive culture, where everyone feels valued and respected.
A self-starter and decision maker with drive and sound judgement and with a pragmatic and resilient outlook, the new CE will have the ability to maintain oversight and control of a multi-faceted operation and evaluate and interrogate financial/budgetary performance.
With experience in or understanding of fundraising principles and of generating diverse income streams, this role requires a leader with experience in business development, charity management, and strategic planning. Possessing a blend of commercial acumen, strategic vision, and a passion for the organisation's mission, the new CE may have prior experience in the art, culture or heritage sector, but more importantly will believe in the RSN’s mission and appreciate its relevance today.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Thursday 30th May.
Charity People is excited to be working Breast Cancer Now in their search for a new Fundraising Products Officer to be part of a newly created fundraising products team
Job Title: Fundraising Products Officer
Location: London, hybrid
Contract: Perm, full time, 35 hours
Salary: £28,381 - £32,001 per annum depending on experience
Benefits: Up to 3 days working from home each week, 25 days of paid leave, increasing by a day each year (to a maximum of 30 days) plus the time off between Christmas and New Year, Pension plan with a company contribution of up to 8%, Two volunteering days per year, Season ticket and bicycle loan scheme
About the Organisation
With a mission to provide world-class research, life-changing support, and vital information, Breast Cancer Now empowers individuals and communities to take action. From funding groundbreaking research to offering practical advice and emotional support, every step taken with Breast Cancer Now brings us closer to a future where breast cancer no longer threatens lives.
The Role
This is a brilliant opportunity to join a newly created fundraising products team that's responsible for both new and innovative product development and our sector leading virtual events programme. With ambitious plans to expand our supporter-led fundraising offerings over the next three years, supported by investment, organizational backing, and audience insights, this role offers a unique opportunity for growth and impact.
As the Fundraising Products Officer, you'll be instrumental in delivering and refining a diverse range of innovative fundraising products. Your key focus will be on meeting net income targets while ensuring an exceptional experience for our supporters. Reporting to the Fundraising Products Manager and with direct oversight of the Fundraising Products Assistant you'll be driving initiatives to attract, nurture, and retain supporters.
Collaborating closely with colleagues across the community and events teams, you'll contribute to developing new propositions to engage both existing and untapped audiences. Throughout, you'll be encouraged and supported to explore, experiment, and think outside the box.
Responsibilities:
Product and Project Management
- To help plan, deliver and develop portfolio of products, across both virtual events, community and event fundraising disciplines, to achieve KPIs and income targets.
- To project manage and lead on the successful delivery of fundraising products, ensuring clear schedules are in place and internal teams and other stakeholders are briefed and managed appropriately.
- To develop and deliver communication and content plans, maximising engagement from supporters and, in turn, remittance and average gift.
Supporter Care and Stewardship
- To help develop, and lead on the delivery of, effective and engaging cross-channel supporter journeys for participants including, but not limited to, email, social and direct mail, and develop resources, content and materials as required.
- To test and optimise supporter journeys to maximise remittance, average gift and retention, taking recommendations forward to provide the best possible supporter experience and ensure KPIs are met or exceeded.
Marketing and Digital
- To work with the fundraising products manager, internal teams and the community & events marketing team to develop effective marketing activity.
- To help develop approaches and assets, such as content and resources, for products in your care to drive engagement from supporters, remittance and average gift, across a range of channels.
- To work with digital engagement and the community & events marketing team to monitor and report on performance, including the most effective channels, creative and audiences, to help ensure investment is maximised.
About You
Ideally, you will be someone with a real drive and a passion for charity fundraising. Who is digitally focused, driven by insight and understands the importance of great stewardship experience.
You'll have experience in a range of fundraising activities including virtual events. Adept at supporter stewardship and journeys through a variety of channels, such as digital communities, phone, and email. You'll have a proven track record of achieving and exceeding KPIs. As well as being highly organised, comfortable managing projects and if needed the ability to work to tight deadlines
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
Join Us in Transforming Lives!
Are you passionate about making a real difference in the world? Do you thrive on building meaningful relationships and securing vital funding for impactful projects? If so, we have an exciting opportunity for you to join our team as a:
Senior Philanthropy and Research Officer
Key Highlights:
- Salary: £33,000 - £35,000 per annum
- Location: Remote/London
- Working pattern: Full-time, 35 hours per week, with occasional evening/weekend activities
- Flexibility: Enjoy the benefits of a hybrid working model, combining office-based and remote work opportunities
Why Join Us?
- Make a tangible impact: Your efforts will directly contribute to securing vital funding for our projects, helping to transform the lives of individuals with autism.
- Collaborative culture: Join a supportive team where collaboration is encouraged, and your ideas are valued.
- Career development: We are committed to helping you grow and succeed, with opportunities for training and progression.
What You'll Be Doing:
- Engaging with mid-value major donors and small trusts and foundations to secure crucial funding, ensuring the successful achievement of personal and team income targets.
- Managing and nurturing existing donor relationships, providing exceptional stewardship and ensuring continued support.
- Leading the development and implementation of a robust Prospect Research strategy to identify potential funders and build a strong pipeline of opportunities.
- Playing a key role in cultivating and stewarding prospective donors, fostering meaningful relationships and driving income growth for the team.
- Collaborating with operational colleagues to develop compelling cases for support and inform fundraising strategies.
Why You'll Love Working With Us:
- A dynamic and inclusive work environment where your contributions are recognised and celebrated.
- Opportunities to attend and support first-class special events throughout the year.
- The chance to be part of a dedicated team committed to making a positive difference in the world.
Join Our Mission: At the National Autistic Society , we are dedicated to transforming the lives of individuals with autism by providing vital support and raising awareness. Join us in our mission to create a world where everyone is understood and accepted, regardless of their differences.
Essential Criteria:
- Excellent communication skills, both written and verbal, with the ability to inspire through compelling storytelling.
- Strong planning, project management, and time management skills, with the ability to prioritise workload effectively.
- Proven experience in the fundraising sector, with knowledge of trusts/foundations and major donor fundraising.
Apply Now: If you're ready to make a meaningful impact and advance your career in the world of philanthropy, we want to hear from you! Click the apply button now to join our team and help us change lives for the better.
National Autistic Society is an equal opportunity employer and welcomes applications from all backgrounds.
Be part of something extraordinary. Apply today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic mental health charity to find their Senior Digital Campaigns Officer.
The charity offers a flexible working environment, with hybrid working from their office in Leatherhead, Surrey.
In this unique and exciting new role you will lead, manage and deliver high-level effective campaigns within a commercial environment. In addition to forms of advertising, we are looking to strengthen our inhouse expertise with additional channels such as Display and Programmatic advertising as appropriate to achieve our advertising goals. Working with the Senior Head of Digital and team, you will be required to plan, develop and execute high quality, engaging digital campaigns which attracts and retains key stakeholder groups (donors, veterans, influencers etc.) inspiring them to take action.
As the Senior Digital Campaigns Officer you will be responsible for developing and implementing digital marketing plans to engage and recruit supporters for a diverse range of events to achieve annual targets. Working with our Challenge Events Manager you will also ensure that our events website is accessible, optimised and kept up to date and will develop new initiatives, using a digital first approach.
Key Responsibilities:
· Working with the Digital and Challenge & Community teams to implement and maintain comprehensive digital strategies for our challenge & Community events that encompasses all areas of our digital communications to achieve fundraising goals. Working collaboratively with multi-disciplinary teams to agree metrics and performance data
· Plan, construct and execute paid campaigns for the charity. Optimising engaging campaigns across primary platforms including social media, SEM, SEO and display advertising as appropriate
· Create structured A/B tests and perform analysis to identify levers impacting channel performance. Use data-driven insights to continuously improve the ROI of campaigns
· Understand CRO techniques to improve conversion rates
· Document and present results to internal stakeholders fostering a culture of creativity, collaboration and continuous learning.
· Staying updated on emerging trends in digital fundraising, advise and support the Challenge and Community team on website, digital systems and digital best practice, new technologies and ways of working and propose innovate ideas to enhance our fundraising efforts and income streams
· Ability to work with senior stakeholders to forecast and report on ROI and demonstrate impact on business outcomes
· Train new starters how to use our content management system (CMS), shop systems, fundraising platforms and any other platforms as required
Person Specification:
· Significant experience working in a similar role with large income and expenditure budgets
· A proven track record of successfully managing and leading on the development of digital marketing programmes in a large complex organisation.
· Deep understanding of digital marketing tactics and strategies to manage digital campaign budgets, optimisation of spending and maximising of ROI
· High level of technical skills and ability including use of marketing automation tools – ie. CRM systems, Google AdWords, SEO, analytics packages inc Google Analytics 4, and ad management platforms
· Ability to interpret data insights, conduct A/B testing and make data-driven decisions to optimise campaign effectiveness to achieve goals
· The ability to think creatively and prioritise workload and manage own time effectively to meet deadlines
· Knowledge of data privacy regulations and advertising guidelines ensuring campaigns comply with legal and ethical standards
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Charity People is thrilled to be working with The Environment Investigation Agency (EIA) in their search for a Part time Individual Giving Officer.
Job Title: Individual Giving Officer
Hours: Part time role, 21 hours
Location: London, 1 day a week, 2 days working from home
Salary: £28,000 - £32,000 per annum, pro rata (depending on experience)
Benefits: Annual leave package of 25 days annual leave (+ days off between Xmas and New Year) + Bank Holidays + day off on your birthday, 4-8% pension contribution, flexible and hybrid working arrangements, mental health and wellbeing support programme
About the organisation
The Environment Investigation Agency investigate and campaign against environmental crime and abuse. Their undercover investigations expose transnational wildlife crime, with a focus on elephants and tigers, and forest crimes such as illegal logging and deforestation for cash crops like palm oil. The EIA work to safeguard global marine ecosystems by addressing the threats posed by plastic pollution, bycatch and commercial exploitation of whales, dolphins and porpoises. Finally, EIA reduce the impact of climate change by campaigning to eliminate powerful refrigerant greenhouse gases, exposing related illicit trade and improving energy efficiency in the cooling sector.
The Role
The fundraising team at EIA, is responsible for raising income across trusts and statutory funders, as well as raising funds from individuals. The income raised from public fundraising has increased in recent years and they are investing in this area to further increase unrestricted income so that we can conduct even more investigative and campaigning work to protect our natural world.
It is an exciting time to join EIA, as we embark on a new organisational strategy and a new fundraising strategy. This role is crucial to our ambitious plans to step change our public fundraising and ensure the best possible experience for all of our supporters. Your work will help to ensure that our activities inspire the public to give generously to enable us to combat environmental crime and abuse around the world.
Responsibilities:
* Lead on the production of key supporter engagement pieces, the Year in Review and Supporter newsletters, including: curating the content, copywriting, data, as well as liaising with the mailing house and graphic designer.
* Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, digital, regular giving and the weekly lottery
* Work with the Senior Individual Giving Officer on the 40th anniversary supporter engagement activities
* Work closely with the Senior Individual Giving Officer, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
* Monitor Key Performance Indicators (KPIs) to evaluate the success of supporter journeys
* Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience
New Supporter Acquisition
* Lead on all aspects of supporter acquisition through digital and telephone channels, ensuring that all campaigns are delivered on time, on budget, and meet the campaign KPIs:
* Weekly Lottery acquisition campaigns - promoting to both new and existing supporters, to acquire new lottery players and raise regular income.
* Digital lead generation and acquisition campaigns - to recruit new cash and regular givers
* Telephone fundraising campaigns - to recruit new, and reactivate lapsed, regular giving supporters using leads from a variety of online and offline sources.
* Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
Requirements:
* Demonstrable experience in an individual giving role in the charity sector
* End-to-end experience of creating successful direct marketing campaigns
* Excellent campaign management and planning skills
* Strong written communication skills and experience of writing compelling and engaging copy
* Good understanding of digital marketing and social media
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
Parkinson’s is the fastest growing neurological condition in the world. It affects 153,000 people in the UK and currently there is no cure.
We’re recruiting for a Senior Individual Giving Officer to join our team. We proudly raise money to help improve life for people with Parkinson’s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson’s, to campaigns fighting for better support for people with Parkinson’s and their loved ones.
About the role
You’ll be working on direct marketing campaigns and leading a strategic area of fundraising, to engage and inspire people to donate. And you’ll make it as easy as possible for supporters to choose the way they want to give. You’ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million.
Focusing on high volume donations under £1000. We use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution.
What you’ll do
- Support the Individual Giving Manager to help set strategic objectives, monitor income and expenditure and use database analysis to inform the individual giving programme.
- Plan, create and manage direct marketing campaigns, both online and offline, and lead a strategic area of fundraising to secure donations
- Work with the Individual Giving Officers, delegating work and championing their development. There may also be an opportunity to line manage an Individual Giving Officer.
- Monitor income and expenditure budgets and use database analysis to inform and improve the direct marketing programme.
What you’ll bring
- Strong experience of managing Individual Giving or direct marketing activity with substantial income and expenditure budgets.
- Proven success in donor or customer acquisition and retention through direct marketing.
- Strong track record of managing external agencies and suppliers.
- Some experience of using CMS and email platforms, ideally Marketing Cloud
Sounds like you? We would love to hear from you.
Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider part time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held w/c 3rd June 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Harris Hill are delighted to be working with a UK-wide social enterprise who supports the most marginalised in society to recruit an Individual Giving Officer. The role raises unrestricted income from individuals by planning and executing the day-to-day campaigns to recruit, engage and retain supporters.
Key responsibilities will include;
- Creating, planning, delivering and evaluating multi-channel, insight-led, supporter-centric campaigns. This will include both acquisition and retention campaigns.
- Managing production of supporter material, including email acquisition & retention campaigns, social media posts, website content, print advertising, direct mail and inserts.
- Working collaboratively with internal stakeholders and liaise with external agencies and suppliers to effectively deliver projects and campaigns.
- Working with colleagues to identify individual stories that can be crafted into impactful content for use in contribution marketing campaigns.
- Innovation - Manage a continuous cycle of testing new channels and developing acquisition and retention for individual giving, based on audience insight and sector trends.
The successful candidate will have experience of;
- income generation from direct marketing campaigns (acquisition and/or retention) across a variety of offline and digital channels
- effective campaign copy writing
- project management to deliver acquisition or retention campaigns
- using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns
- managing and monitoring external suppliers and agencies
This position can be either a hybrid role if commutable to the North London Head Office OR remote for candidates based across the UK who want to work from home.
Applications will be reviewed on a rolling basis so for more information about this position and next steps please apply here now.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Healthier Lifestyles Project Officer x 2
Responsible to: Healthier Lifestyles Service Manager
Responsible for: Volunteers, as required
Salary: £27,330.60 per annum FTE (Pro Rata if part time)
Hours: Full time and Part time role available Monday to Friday.
(A full working week is 35 hours)
Contract: 1-year fixed term contract with extension subject to funding
Pension: Auto enrolment regulations apply
Location: Home, office (Thornton Heath) with regular travel in Croydon
We are looking to recruit two additional project officers mainly to help deliver our Live Love Later Life and Healthsmart services whilst providing organisational and administrative support to help these run smoothly.
An exercise qualification and experience of delivering health checks are highly desirable. However, if you do not hold these qualifications you will need to undergo a chair-based exercise qualification and blood pressure training. Applicants need to be willing to undergo this training. They also need to have the confidence and enthusiasm to deliver exercise to groups of older people whilst motivating participants that may have a variety of physical and cognitive challenges. These attributes will be assessed through a task during the interview process.
If you are passionate about making a difference to the health and wellbeing of the older people who use our services, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
For a more thorough overview of the duties and responsibilities associated with this role, please download our Application Pack which contains a full job description and person specification.
This post is subject to a Disclosure and Barring Service check.
Deadline for Applications: Sunday, 2nd June 2024
Interviews: Week Commencing 3rd June 2024
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
London / Hybrid - 1-2 days per week at Head Office (SE5 8JB) with occasional travel to regional offices
Ref SEFO-243
Are you a proactive, passionate and collaborative individual with a proven track record of raising unrestricted income through fundraising? Are you looking for an exciting opportunity to be part of a growing charity where you can utilise your skills and experience in fundraising to help support people to turn their pasts into better futures?
If so, St Giles is looking for an experienced Senior Fundraising Officer to play an integral role within our Fundraising and Communications team and contribute effectively to the development and success of our new Fundraising strategy.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will work collaboratively with senior management to contribute to the implementation of the new income generation strategy – focusing specifically on retention and developing our unrestricted voluntary income from a range of funding streams. You will diversify and improve the ways in which we generate unrestricted income from individual giving through proactive, innovative ideas, plus develop and design high-quality appeals, presentations and pitches to garner wider national support and brand awareness for St Giles.
We will rely on you to provide excellent stewardship to existing donors, including writing reports, planning and hosting visits for key stakeholders that inspire them to continue to support St Giles, while also providing support to the Head of Voluntary Fundraising & Fundraising Manager with reports, due diligence procedures and applications where necessary. Organising a small number of fundraising events per year and providing line management, supervision and coaching to a Fundraising Assistant is also a key element of this role.
What we are looking for
• A minimum of one year’s experience working in a charity fundraising environment
• Expert knowledge of the fundraising landscape
• Outstanding relationship-building skills with the ability to engage stakeholders at all levels
• Excellent written and communication skills, with a proven ability to write compelling and informative copy for reports, applications and external communications
• Experience working with a CRM or fundraising database, preferably ETapestry
• A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Basic DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please visit our website via the apply button.
Closing date: 27th May 2024 @ 23:45
Interview date: 1st stage interviews are online and will be held on Tuesday, 4th June 2024. 2nd stage interviews will be in person at our Head Office in Camberwell on Friday, 7th June 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to be partnering with a well-known homelessness charity to support the recruitment of a new Senior Direct Marketing Officer, within the Acquisition team.
What’s on offer:
- A competitive Salary - £35,000-£39,000 (Depending on experience)
- Hybrid Working, with 2 days per week in the London office
- Full-time 35 hours per week
- Excellent benefits, including Private Medical Insurance
The successful candidate will be responsible for increasing income by strategically developing, implementing, managing and analysing campaigns to recruit new donors through a variety of different media channels, ensuring that messages are on brand and reflect the charity’s benefactors authentically.
This role requires in-depth knowledge and management of a number of different channels including; DRTV, press, inserts, outdoor & digital. This role will also build strong relationships with internal contacts and a number of agencies, and external partners to create innovative and engaging propositions which maximise lifetime value.
If you’re a Direct Marketing professional with a creative flair and passionate about ending homelessness, this could be the role for you!
We’re looking for the following skills and experience:
· Demonstrable experience of working in a busy direct marketing environment, working to tight deadlines
· Experience of writing fundraising or direct marketing copy
· Proven experience of DM campaign management, including developing new creative approaches, and working closely with agency partners and suppliers.
· Strong working knowledge of direct marketing techniques and mechanics, especially within DRTV or print based channels.
· Experience of managing expenditure budgets and a diverse number of recruitment channels.
· Previous charity experience is advantageous, but by no means essential.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
You will support with the design and delivery of training to external clients (e.g. social prescribers, housing providers, community workers, advice workers, corporate partners) on financial rights-based information for older people in England, Scotland, and Wales, so that they can support older people to maximise their income and reduce their costs. You will also support with internal training where required.
You will be experienced in designing inclusive and accessible training and resources, and in delivering training virtually and in-person, including to corporates. With comprehensive knowledge of pensionable age welfare benefits, you should have a good understanding of issues affecting older people including social care, health services, housing, and scams. With excellent relationship and partnership building skills as well as great organisation and time management skills, you will have the ability to travel and undertake overnight stays to deliver in-person training and attend meetings.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS (Certificate will be required for this role.
Closing Date: Midnight on Wednesday 22nd May 2024
Interview Dates:
Stage one - Tuesday 4th June 2024
Stage two – Tuesday 11th June 2024
The client requests no contact from agencies or media sales.
We are now looking for a Member Engagement Officer to assist a lively and talented team with all areas of Remember a Charity’s membership administration, in addition to supporting the marketing and partnerships workstreams.
This is a unique opportunity not only to help grow charitable giving, but to also work closely with those member charities (close to 200) who rely on gifts in Wills to continue their vital work.
Key Accountabilities
· To maintain and update records on Remember A Charity’s CRM database and E-Comms mailing lists for charities, legal supporters and partner organisations. To run CRM reports as required.
· To assist with the onboarding of new joiner charities and legal sector supporters.
· To use the website content management system (CMS) to build member charity and legal sector supporter online profiles; and to make any amends to these profiles and other website pages as required.
· To manage the central In-Box and respond to all enquiries or signpost to the relevant team member.
· To co-ordinate the programme of rolling annual membership renewal and new-joiner invoicing, including credit control of all invoices.
· To prepare monthly engagement report collating key activity metrics for members and legal sector supporters
· To assist with online and in person member, prospect and legal sector supporter events, including creating registration links, managing attendee information on the CRM and other events preparation and follow-up required.
· Representing Remember A Charity at key charity and legal sector exhibitions when required.
· To capture minutes from all key meetings.
· Diary management when required.
About You
To be considered for this role, you will need:
Experience & Skills
· Computer Literacy, i.e. Word, Excel, PowerPoint and databases;
· Knowledge of charities or membership organisations;
· Experience working in a customer facing environment or dealing with a wide range of stakeholders.
Attributes
· Excellent organisational and communication skills, including an ability to work with a minimum of supervision and prioritise workload;
· Attention to detail;
· Ability to identify and implement improvements in processes;
· Positive outlook and tenacity;
· Ability to keep calm under pressure and manage stress effectively by prioritising and working efficiently.
· Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to workIf you would like to discuss access requirements or have any questions about the role please contact us directly.
Reflecting our Values
· Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, seeking feedback and views from you.
· Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities, and ensure it has their interests and values at heart.
· Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
· Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
· Proud and ambitious of you, your work, and the difference you make.
Circumstances
Able to work outside office hours on occasions to attend events.
The Chartered Institute and Remember a Charity are proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.
The client requests no contact from agencies or media sales.
Senior CRM Database Officer
Mencap have a fantastic opportunity in the CRM Database team. We are looking for a Senior CRM Database Officer to work on BAU data process improvements, complex SQL selections, data imports and CRM training. Mencap are seeking a highly skilled database professional who wants to join a vibrant and dynamic team that is passionate about making the UK the best place to live for people with a learning disability. This is an exciting time to join the team, as Mencap are currently in the early stages of a CRM Migration project, to transition from alms NET to Salesforce.
As the Senior CRM Database Officer, you will combine your strong CRM technical and analytical skills with excellent communication skills to ensure that all our internal & external stakeholders are presented with accurate, accessible data. You will work within the Fundraising Operations team (FrOps) providing quality CRM data related support and advice to Fundraising CRM users in line with team service levels and performance targets. In this role, you will identify, implement and write up process improvements; develop & deliver complex data campaign mailing selections & analytics to Fundraising CRM system users for direct marketing purposes; provide support and cover for data import processes and deliver training and procedure guides. You will also maintain and develop our CRM data systems, ensuring our data accuracy & integrity meets all Fundraising compliance standards.
This is a permanent full-time role. We offer flexible working with at least one day per week (Tuesday) based in our London office near Aldgate East, Aldgate and Liverpool Street stations.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Does the following sound like you?
· Experience in working on data projects, including re-designing and making improvements to complex data processes.
· Strong experience in writing and updating procedure guides.
· Experience in delivering CRM training.
· Ability to interrogate data using SQL and Excel Power Queries.
· Ability to set up and run complex data selections and reporting.
· Clear understanding of various data import processes.
· Proactive, problem solver with a can-do attitude.
· Analytical mindset, with strong attention to detail.
· Excellent communication and interpersonal skills, with ability to support multiple Fundraising teams and manage conflicting priorities and deadlines.
· Strong numeracy and data manipulation skills.
· Experience administering Charity based CRM Systems, such as alms NET and Salesforce Sales & Marketing Cloud.
· Proficiency in MS Office applications.
· Good understanding of GDPR.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
· Interest free season ticket loans
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
· Quarterly award scheme and recognition at every 5 years through our YouRock program
· Access to award winning training and development
T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
· campaigning for the changes that people with a learning disability want
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About this role
The Digital Acquisition Officer is a key member of the Mass Engagement team and part of the wider Development team. The Mass Engagement team exists to raise awareness of Reprieve’s work, shift public opinion and to inspire support. Your role will be to engage members of the public, grow the Reprieve’s community and help establish our supporter base.
It is an exciting time for our team, as we launch their first mass engagement strategy to promote the long-term growth of the programme. Digital fundraising boomed between 2020 and 2021 but has faced challenges in 2022 and 2023. As we launch our new strategy, we are looking for a creative and enthusiastic individual, keen to try new things and learn through testing, excited about communicating Reprieve’s work to our supporters and inspiring them to donate.
You will be key to the acquisition of new supporters, leading on developing and managing lead generation across our platforms, building paid for and organic content, and developing new and innovative ways to engage supporters with the support of the Head of Digital and Mass Engagement.
As a small team we have a collaborative and “all hands on deck” approach, ready to step in and support each other. This means at times you will support on our retention and stewardship work, as well as helping the wider Development Team when needed.
You will share our commitment to fighting racism and advancing racial justice, as well as help craft comms that can take supporters with us on this work whilst ensuring we do this in a way that does not compound racist structures.
Contract, location and salary
This is a full-time, fixed term 18 month contract with the possibility of extension dependent on funding. The salary is £40,964 plus up to 5% employee matched pension contribution.
Further information and how to apply
For full details including a person specification and information on how to apply please see the job description.
Applicants should note that CVs, cover letters and other documents cannot be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Early applications are strongly encouraged as interviews will be conducted on a rolling basis and this role may be filled before the advertised closing date.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
Learn about our vision, mission and values.
About the role
In this exciting role you will join the team responsible for the delivery of our iconic flagship appeal, Christian Aid Week. This involves creative development of new and engaging resources and fundraising materials, writing passionate and impactful fundraising messaging, and creating internal excitement and fun during Christian Aid Week. You will also be project managing mini innovation workstreams dedicated to re-imagining Christian Aid Week, allowing you to think outside the box and help grow Christian Aid Week income further.
About you
You are a curious individual keen to innovate the world of fundraising. You have knowledge and experience of delivering successful community fundraising campaigns. You are a confident copy writer, with the ability to influence, inspire, negotiate and build consensus at multiple levels. You are able to work cross-organisationally and to think innovatively and strategically about how to engage Christian Aid supporters.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balanc
The client requests no contact from agencies or media sales.