Individual giving officer jobs in City of london, england
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Individual Giving Officer x2
Reporting To: Individual Giving Manager
Salary Range: £30,000-£34,000
Contract Type: Permanent
Location: Main sites - Acton, Deptford, Enfield, Poplar, Canary Wharf and Old Street
Days/Hours per Week: 35 hours per week, working from 9:00 AM and 5:00 PM with a 1-hour lunch break. Monday to Friday.
Requirements: A cover letter is required as part of the application process. The Felix Project can only employ applicants who currently have the right to work in the UK.
Our Vision: A UK where “No food food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.
Purpose of the Job
We are seeking to hire 2 Individual Giving Officers. As the Individual Giving Officer, you will support the Individual Giving Managers developing our individual giving programmes, including acquisition through face to face, digital and direct mail channels and innovate within the space. The post-holder will take on specific campaigns and manage these from inception to completion including data selection, creative, print and post-campaign analysis. The role also offers a fantastic opportunity for the post-holder to help drive innovation in Individual Giving at Felix.
Duties & Responsibilities
The key focus of the role will be:
- Supporting the Individual Giving Managers with acquisition and retention activities.
- Taking a proactive role in supporter stewardship
- Insight and Evaluation
Campaign Management – Supporter Acquisition and Retention
- Help deliver a calendar of activities across digital and traditional channels in line with agreed budget targets
- Campaign manage supporter updates from inception to completion including data selection, creative, print and post-campaign analysis
Supporter Stewardship
- Be proactive in refining and improving supporter stewardship processes and assist with updating related policies as required
- Support the supporter care team with queries where required
- Take a lead in updating and monitoring the Fundraising complaints log
Developing in Legacy giving programme
- Support in the development of an effective legacy acquisition and stewardship programme.
Insight & Evaluation
- Produce post-campaign reports and make recommendations on refining approaches to improve overall performance
- Monitor Supporter attrition levels and implement measures to mitigate drop-offs
Collaboration
- Work with Senior Individual Giving and Legacy Manager on new income-generation opportunities
- Work with the Marketing team to maximise opportunities utilising social media platforms
General
- Understanding of the Institute of Fundraising’s Code of Practice, data protection and other relevant legislation, guidance and good practice
Essential Criteria
- Proven track record of campaign management across Individual Giving, across both acquisition and retention methods.
- Previous experience of creating supporter journeys that have reduced attrition rates and increased supporter engagement.
- Experience of using supporter databases for audience segmentation and insight.
- Experience of supporter (or customer) care and managing queries and complaints.
- Good numeracy and Excel skills.
- Understanding of the regulatory environment for fundraising, including data protection, codes of fundraising practice and Gift Aid. Not essential but please state if you have experience with Gambling Protection laws and regulations (including LCCP).
- Ability to build strong working relationships at all levels, and to work independently within a small team.
- Good communication and interpersonal skills.
- A passion for fighting food waste and food inequality.
Equity Diversity Inclusion & Belonging
At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application Procedure
Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
Registered Charity
21 - 50
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.
The client requests no contact from agencies or media sales.
Thank you!
Based in Islington, London – hybrid working available
This is your chance to combine all your expertise in F2F fundraising, leadership, coaching, training and recruitment – as Greenpeace’s ambassador for face to face and telephone fundraisers.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International
A passionate and persuasive advocate for climate and nature, you’ll be free to operate with a high degree of autonomy, leading projects and acting as the subject matter expert for F2F and telephone fundraising compliance and quality. By delivering high quality recruitment and training programmes, you’ll be ensuring that our fundraisers are not just trained, but also the most inspired, informed and effective in the sector.
Responsibilities span the strategic management and ownership of the entire F2F recruitment pipeline, as well as setting the direction for training resources and managing the delivery of all induction and campaign training. You’ll also act as the senior coaching resource for team leaders and managers and, working collaboratively, will be expected to drive standards across all in-house and partner teams.
Location: Islington, London. This role will be mainly office based and require UK wide travel to carry out in person interviews (particularly travel to Brighton) as well as some field support for fundraisers. There will be opportunity for some home working (around 1-2 days per week). Reasonable adjustments as well as specific office-based needs will be considered for those with long term health conditions and disabilities.
What we’re looking for:
- Significant, demonstrable experience in designing, implementing and evaluating complex training strategies across multiple channels of F2F.
- Significant experience as a F2F Fundraiser and Team Leader.
- Proven experience in end-to-end recruitment management, including strategic pipeline planning and managing selection criteria.
- Expert-level operational knowledge of the F2F sector, with an ability to identify and implement sector best practices.
- In-depth, current knowledge of all relevant CIOF, Fundraising Regulator and data protection legislation, with the ability to advise on compliance.
- A track record of coaching managers and team leaders, plus field staff.
- The passion and ability to translate our complex global mission and campaigns – along with our organisational values – into actionable training.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity
Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this.
As part of our commitment to increasing representation of people from underrepresented communities in the environmental sector, we are piloting a Guaranteed Interview Scheme (GIS) as a new approach to make our recruitment more equitable. If you identify as a person of colour, you can choose to opt in to the Guaranteed Interview Scheme at the application stage on the next page. We will be aiming to offer everyone who opts into the scheme and meets the essential criteria a first stage interview/assessment. While we fully intend to honour this, exceptionally high application volumes may affect our capacity. If so, we will communicate clearly and keep candidates informed as we continue to learn and improve.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
Closing date: 9am on Monday 16th February 2026.
Thank you!
Liberty and its supporters have been a force for fairness, dignity and respect in our society for more than 90 years. Now, at this crucial turning point in British political history, we’re looking for an experienced and motivated Individual Giving Officer to play a key role in growing Liberty’s supporter base and delivering an excellent supporter experience, to ensure that, together, we are strong enough to face the challenges ahead.
Joining our Communications and Engagement Team, you’ll be part of a passionate team that raises around £1 million annually from individual donations and membership contributions – income that drives Liberty’s public campaigning, legal work and investigative journalism.
This is an exciting moment to join us as we embed a new individual giving strategy and explore new and existing channels to strengthen our fundraising. You’ll support the recruitment of new supporters (particularly through digital channels), develop data‑driven supporter journeys, and ensure our members and donors feel informed, valued and connected to Liberty’s impact. You will also lead on producing supporter materials, work closely with colleagues across the organisation, and act as the main point of contact for our supporters.
If you’re a collaborative fundraiser with excellent communication skills, confident using fundraising databases and systems, and passionate about human rights, we would love you to help shape the next chapter of Liberty’s individual giving programme.
Liberty offers flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance two days per week in the Westminster office.
The deadline for applications is 9am Monday 9 February 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Monday 23 February
Second round interview will be held on Monday 2 March
Apply via the job board on our website.
Non Charity Employer
21 - 50
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.